Written Assignment Unit2
Written Assignment Unit2
BUS 5115-01 Business Law, Ethics and Social Responsibility, University of the People
29 June 2023
Case Analysis: Conflicting Clients
Introduction
Business ethics is always a challenging topic to conclude with universally effective solutions. The
case study of Conflict Clients is no exception. This paper explores the case by identifying the
relevant facts, ethical issues, stakeholders, possible alternatives, ethics of the alternatives, and
practical constraints. In the end, the attempt to make a recommendation would be made.
Relevant Facts
The case involves Jennifer Grace, the engagement manager, who discovered that Fantastic
Developments, a client of her firm, had not responded to confirmation requests for their loan
valuation during the audit review. Despite concerns about the company's financial status,
alternative procedures were used instead of further investigation. Jennifer suspects possible fraud
in the financial statements submitted by Fantastic, but the bank seems unaware of the situation.
Ethical Issues
The ethical issue in this scenario revolves around the potential presence of fraudulent financial
statements submitted by Fantastic Developments. The company's apparent turnaround and solid
financial position, as portrayed in the unaudited statements provided to the bank, contradict
Jennifer Grace's knowledge of the client's struggling financial situation. The concern is whether
the company intentionally misrepresented its financial health, which raises ethical concerns related
Key Stakeholders
position, the decisions of Fantastic Developments would impact its own reputation.
● Jennifer Grace: As the engagement manager, Jennifer has a stake in upholding professional
● Audit Firm: Although it is not explicitly mentioned, the audit firm’s reputation and
credibility to professional standards are at stake based on how the situation is handled.
● Regulatory Bodies: Regulatory bodies, such as accounting boards or authorities, may also
have a stake in ensuring compliance with professional standards and ethical conduct in the
There are potentially two options for Jennifer to find a resolution. The first is to uphold
professional integrity and raise concerns to her managers as a potential criminal case. This option
is obviously the ethically “correct” choice from the Justice Perspective, not only because Jennifer
gets to maintain professional fairness but also to save the company from going through similar
risks in the future. (Moriarty, 2016) The second option is to do nothing and forget the potential
crime she might have come across. Although it is obviously an ethically incorrect choice since
business ethics would be ignored and also may put the company in a very risky situation.
(Reynolds, 2022)
Constraints
The fear of retaliation is a common constraint, where Jennifer perceives any risk that the Fantastic
Development personnel or CNB leadership would blame her for whistleblowing. Also, personal
constraints may have influences. For example, if Jennifer has small children to feed, she might feel
reluctant to speak up as her job security might be threatened. Lastly, any lack of trust between the
company and Jennifer potentially stops her from taking the ethical choice, with the sense of
negativity that everything would stay the same even if she takes the risk. (Steinfeld, 2017)
Recommendations
Given honesty and fairness are two of the key elements of business ethics, the recommended move
for this case is the first option discussed above, where Jennifer to speak up about her concern and
maintains professional dignity. (Indeed Editorial Team, 2023) Ideally, she should look for
consulting legal experts, follow reporting protocols, and strengthen due diligence procedures are
also advised to address the situation effectively and prevent similar issues in the future.
Meanwhile, this recommendation is constructed with a critical premise that Jennifer should be
protected legally and professionally regardless of whether fraud existed or not for her ethical
bravery. Her positive and courageous attitude to reporting the issue should be praised and
Conclusion
In summary, the case study emphasizes the importance of ethics, independence, and thorough
investigation in the auditing profession. By promptly addressing suspicions of fraud and taking
appropriate actions, auditors can uphold trust, protect stakeholders, and contribute to a transparent
Fernando, J. (2023, March 4). What Are Stakeholders: Definition, Types, and Examples.
Investopedia. https://www.investopedia.com/terms/s/stakeholder
Indeed Editorial Team. (2023, April 20). How To Uphold Business Ethics in the Workplace.
Indeed. https://uk.indeed.com/career-advice/career-development/business-ethics
Reynolds, P. (2022, November 15). Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work.
https://hbswk.hbs.edu/item/stop-ignoring-bad-behavior-six-tips-for-better-ethics-at-work
Steinfeld, J. (2017, August 10). 5 Reasons Why Employees Don't Speak Up and How to Fix It. Inc.
Magazine.
https://www.inc.com/jay-steinfeld/5-reasons-why-employees-dont-speak-up-and-6-ways-t.
html