EN

22.07_5140561_01

Translation from original

EWPE SMART
User manual

APPLICATION FOR THE REMOTE

CONTROL OF DEVICES

www.aermec.com
Dear customer,
Thank you for choosing an AERMEC product. It is the fruit of many years of experience and special
design studies and has been made of the highest grade materials and with cutting edge technology.

The data may undergo modifications considered necessary for the improvement of the
product, at any time and without the obligation for any notice thereof.

Thank you once again.

AERMEC S.p.A

INFORMATION FOR USER

This software is universal.

By pressing a key for a function that is not available, the unit will not change the operating status.

Carefully read the manual before using the software.

All specifications are subject to change without prior notice. Although every effort has been made to
ensure accuracy, Aermec shall not be held liable for any errors or omissions.
CONTENTS

1. PRODUCT PRESENTATION...............................................................................................................................................................................................5
2. DOWNLOADING AND INSTALLING THE “EWPE SMART” APP VIA A SMARTPHONE OR TABLET..........................................................6
3. STARTING THE “EWPE SMART” APP AND ACCOUNT REGISTRATION.............................................................................................................7
4. NAVIGATING THE APP.......................................................................................................................................................................................................9
5. ADDING A SPLIT UNIT....................................................................................................................................................................................................10
5.1 CUSTOMISING THE SPLIT UNIT............................................................................................................................................................................20
5.2 SPLIT UNIT FUNCTIONS..........................................................................................................................................................................................21
6. ADDING A “LIGHT COMMERCIAL (LCAC)” UNIT...................................................................................................................................................28
7. ADDING A HEAT PUMP..................................................................................................................................................................................................29
7.1 CUSTOMISING THE HEAT PUMP..........................................................................................................................................................................38
7.2 HEAT PUMP FUNCTIONS........................................................................................................................................................................................39
8. UNIT ERRORS.....................................................................................................................................................................................................................43
9. HOME MANAGEMENT....................................................................................................................................................................................................44
10. APP OPTIONS..................................................................................................................................................................................................................46
COMPANY CERTIFICATIONS

CONTENT CLASSIFICATION
1. PRODUCT PRESENTATION

Using the special app for iOS and Android devices

(available free on Apple Store and Google Play),
you can control the entire system from a distance,
directly from your smartphone or tablet.

WARNING
The application can only be used if the indoor
unit has a WiFi device. Otherwise, the WiFi
antenna must be purchased as an accessory.

Make sure that the device (smartphone or tablet)

that is used have a standard Android (version
4.4 or later) and iOS (iOS 7.O or later) version as
the operating system. Refer to the App for more
details.

GENERAL INFORMATION

• The units can be connected and controlled only via

WiFi or the Hotspot function.
• The application interface is universal for all products
and many functions may not apply to all units. It can
vary depending on the operating system used or the
current update. Refer to the current version.

WARNING

Make sure that the WiFi router transmits at a

frequency of 2.4GHz, since 5Ghz WiFi is not
supported.

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 2. DOWNLOADING AND INSTALLING THE “EWPE
SMART” APP VIA A SMARTPHONE OR TABLET
METHOD 1
In order to scan the QR Code, you will need an
application (designed by a third party) that can read it.
Activate the application of the QR reader, and focus the
camera on the code.

METHOD 2
1. Access the Store from your device:
• App Store - for Apple devices.
• Google Play - for Android devices.
2. To perform the search, key in: “Ewpe Smart”.
3. Scroll through the various apps that appear until you
find the following icon .
4. Install the APP.

Example of the screen on an iOS device Example of the screen on an Android device

UPDATING THE APP

Depending on the settings of your Store, the update may be automatic or manual.
If the update needs to be performed manually, check regularly to see if there are new versions.
6
3. STARTING THE “EWPE SMART” APP AND
ACCOUNT REGISTRATION

STARTING THE APP

Search for the “EWPE SMART” icon on your device
and start it.

ACCOUNT REGISTRATION
1. After starting the app, the following screen appears:

2. Tap “Register” to access the account creation screen. 3. Once all the fields have been completed, tap “Sign
up”

WRITE YOUR ACCOUNT DATA HERE

Username:____________________________________________________________________________________
Email:________________________________________________________________________________________
Password:____________________________________________________________________________________
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 ACCESSING YOUR ACCOUNT
If you already have an account, it can be accessed from
the home page by tapping “Sign in”.

WARNING
The screen in point 1 appears only the first time
the App is started after installing it on your
device.

If the home screen is open, tap the profile icon to the

top left to exit and enter your own credentials.

MULTIPLE CONNECTION POSSIBILITIES

Thanks to this application, you can control various
types of machines when not at home, customising
operation based on your needs.

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4. NAVIGATING THE APP

1 2 Description

1 Home screen menu/profile

3
2 Adding a unit

3 “Scene" section

5 4 Unit

4 5 Switching the unit on/off

6 Temperature adjustment
6

HOME SCREEN
HOME SCREEN MENU

Description
1
1 Profile settings

2 “Scene" settings

3 Home management
2
4 Messages
3
5 In-App guide/help

4 6 Indications

5 7 App settings

6
7

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 5. ADDING A SPLIT UNIT

AUTOMATIC PAIRING PROCEDURE

WARNING
Before starting the app, deactivate your device's
data connection from the settings menu.

Reset the WiFi module prior to pairing:

To reset the unit's WiFi module, refer to the specific
procedure indicated in the user manual for the unit's
remote control/wired panel provided together with the
package.

BLUETOOTH

To add your unit, you must press the symbol “ + ” at 1. Select the device you want to select, in our case tap
the top right. "AC”.

WARNING: the first unit displayed on the Home

Page is a default demo version.

BLUETOOTH

If the unit is compatible with the Bluetooth system, the configuration is set by tapping the icon found
automatically by the system (See figure).

NB : make sure your smartphone or tablet has an active Bluetooth connection.

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 WARNING
The automatic registration procedure must be
completed within 2 minutes of resetting the
unit's WiFi module. Restart it again if pairing is
not performed correctly.

2. Select the type of command used to normally

command the unit by tapping it.

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 3. Once all the procedures listed on the screen 6. The application will ask you to enter the name and
are complete, tap "I have confirmed the above password for the WiFi network to which you want
operation”. to connect the unit. If the smartphone or tablet is
4. Check that the WiFi icon is active on the remote already connected to the network, the application
control/wired panel. will only ask for the password. Then tap “Next”.
5. It is recommended to connect your smartphone or
tablet, where the App was previously installed, to a
home/company WiFi network before continuing

NOTE: Make sure you respect all password

requirements (upper case, lower case, special
characters, etc ..).
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 WARNING

If you have a device with an iOS operating system, you must enter the password indicated (12345678)
and follow the steps listed in the following screens:

Wait for the unit's WiFi network to be recognized, select

it and then enter the password.
Make sure that the check mark is ticked on the WiFi
network name.
Then return to the EWPE App.

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 7. The search for the device will start. Once it is found, 8. When the configuration is complete, a notice will
it will be automatically added to the list and will appear as shown above. Press OK to continue and
appear on the App home screen. return to the home screen.

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 *

The unit is connected correctly. 9. If this notice appears, this means that the procedure
was not successful. To solve the problem:
• Follow the instructions that appear on the screen
and tap “Try again”.
* It is possible to customize the name of the unit. • Perform manual pairing by tapping "Try to add
manually”.

15
 MANUAL PAIRING PROCEDURE

WARNING
Before starting the app, deactivate your device's
data connection from the settings menu.

1. Select the device you want to select, in our case tap 2. Select the type of command used to normally
"AC”. command the unit by tapping it. Then tap the top
right corner to start the manual pairing procedure.

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3. Once all the procedures listed on the screen 4. The application will show the hotspot signal
are complete, tap " I have confirmed the above generated by the device. Tap “Next”.
operation”.

WARNING

The WiFi network may not be displayed

immediately; if so, wait for a few seconds.

17
 5. The application will ask you to enter the name and 6. The device will start to search for the device. Once it
password for the WiFi network to which you want is found, it will be automatically added to the list and
to connect the unit. If the smartphone or tablet is will appear on the home screen. If the procedure is
already connected to the network, the application not successful, repeat the process from point 1.
will only ask for the password. Then tap “Next”.

WARNING

If you have a device with an iOS operating system, refer to the specific section for entering the password
as explained beforehand.

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7. When the configuration is complete, the following
message appears. Press OK to continue and return to
the home screen.

19
 5.1 CUSTOMISING THE SPLIT UNIT

RENAMING THE UNIT

To access the unit settings, tap “Settings” to the side of Tap the current name of the unit on the “Settings”
the name from its operating screen. screen (e.g.: AC5bcf). Then enter the new name you
selected and confirm.
Once the changes are complete, tap "Save" to the top
right to confirm the unit settings.

The screen that appears next will also show the

Firmware version of the WiFi module.

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5.2 SPLIT UNIT FUNCTIONS
CONFIGURING THE MAIN FUNCTIONS
On the home screen, tap the unit you want to
command and access its operating interface:

Quick unit functions Selecting the temperature

Selecting the ventilation speed Customising the unit

21
 OPERATING MODE CONFIGURING ADVANCED FUNCTIONS
The operating modes can be selected by scrolling the To access the unit's advanced functions, tap the “Func”
icons, to the right or left, until reaching the desired one. icon to the bottom left of the operating interface.
The available modes are: ”Auto”, “Cool”, “Dry”, “Fan” and Then a drop down menu will appear that shows all the
“Heat”. functions available for the device.

WARNING
Check the user and installation manual for your
device for more detailed information about this
function.

VENTILATION MODE
The ventilation modes can be selected by scrolling the
icons, to the right or left, until reaching the desired one.

WARNING WARNING
Not all ventilation modes are available with Not all indoor units have the same functions.
all operating modes. Check the user and Refer to the user and installation manual for the
installation manual for your device for more device to see if they are available.
detailed information about this function.

22
AIR FUNCTION HEALTH FUNCTION (COLD PLASMA)
Function not available. The Health function is available when the unit is
equipped with an anion generator. When the Health
function is active, the anion generator starts, absorbing
dust and eliminating bacteria in the room. To activate it
tap the icon.

LIGHT FUNCTION
This function turns the display of the indoor unit on
and off. To activate it, tap the icon and the display turns
X-FAN FUNCTION
on. Tap it again to turn the display off.
When the unit is off, this function is used to dry the
heat exchanger by continuing to ventilate after shut-
off. To activate it, tap the icon.

Display OFF Display ON

23
 ES FUNCTION SLEEP FUNCTION
The energy savings function automatically regulates the The “sleep” function automatically regulates the room
fan speed and the power of the compressor to optimise temperature without disturbing sleep. It also lowers
consumption, in both “Cooling” and “Heating” mode. The unit consumption during the night-time hours. To
fan and compressor reduce their performance when the activate it, tap the icon.
room reaches the preset temperature. To activate it, tap
the icon.

ANTIFREEZE FUNCTION
°C/°F FUNCTION This function ensures that the room temperature never
Tapping the “°C/°F" changes the unit of measure from drops below 8°C/46°F when no one is home. It only
degrees Celsius to degrees Fahrenheit and vice versa. functions in “Heating” mode. To activate it, tap the icon.

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LEFT AND RIGHT SWING FUNCTION
This function is used to regulate the oscillation of To regulate the movement, tap the individual wedges
the fins from left to right. To activate it, tap the icon, or swipe to make a multiple selection.
whereas to access the regulation hold down the same
icon until the next screen appears. Alternatively, tap the
bottom right corner of the icon.

Fins fixed in position 2

Fan oscillation from position 1 to position 3

Complete oscillation from position 1 to position 5

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 SWING UP AND DOWN FUNCTION
This function is used to regulate fin up and down To regulate the movement, tap the individual wedges
oscillation. To activate it, tap the icon, whereas to access or swipe to make a multiple selection.
the regulation hold down the same icon until the next
screen appears. Alternatively, tap the bottom right
corner of the icon.

Fins fixed in position 4

Fan oscillation from position 3 to position 5

Complete oscillation from position 1 to position 5

26
TIMER FUNCTION It is now possible to set the hours and days the unit
The timer is used to set the period of unit operation, switches on and off. Once the operations are complete,
hourly or daily. To enter timer settings, tap the tap “Save”.
corresponding icon.

Then tap the “+” icon at the bottom of the screen. Returning to the "Preselection list", it is possible to view
the set timers and activate them or turn them off by
tapping the switch. In this case, the turn-on timer will
be enabled.

WARNING
Two separate timers must be created for turning
on and off: one for turning on, the other for
turning off.
27
 6. ADDING A “LIGHT COMMERCIAL (LCAC)”
UNIT

WARNING WARNING
Before starting the app, deactivate your device's To configure the LCAC unit and respective
data connection from the settings menu. functions, refer to the procedures for the SPLIT
units listed above (see paragraphs 5 - 5.1 - 5.2).

Reset the WiFi module prior to pairing:

To reset the unit’s WiFi module, refer to the specific
procedure indicated in the user manual for the unit’s
remote control/wired panel provided together with the
package.

To add your unit, you must press the symbol “ + ” at Select the device you want to select, in our case tap
the top right. “LCAC”.

WARNING: the first unit displayed on the Home

Page is a default demo version.

28
7. ADDING A HEAT PUMP

AUTOMATIC PAIRING PROCEDURE

WARNING
Before starting the app, deactivate your device's
data connection from the settings menu.
Activate the WIFI function through the control panel
as follows:
1. Click on the "General" section
2. Go to page 2/2
3. WIFI: ON, then activate the WIFI function

1. From the home screen of the heat pump control

panel, tap .

2020-02-20 08:52 0.0 °C 0.0 °C

25 C

Home screen

2017-05-04 Fri.

16:41

Function View Commission General

2. Tap Functions 3. To add your unit, you must press the symbol “ + ” at
Scroll the menu to “Reset WiFi: Enter” (Page 4/4). Tap the top right.
OK to confirm the operation.
WARNING: the first unit displayed on the Home
Page is a default demo version.

29
 5. Once the unit's WiFi device has reset, return to the
4. Select the device you want to connect, in our case EWPE APP and tap "Next" to continue.
tap “ATW HP”.

WARNING
The automatic registration procedure must be
completed within 2 minutes of resetting the
unit's WiFi module. Restart again if pairing was
not successful.
30
6. The application will ask you to enter the name and
password for the WiFi network to which you want
to connect the unit. If the smartphone or tablet is
already connected to the network, the application
will only ask for the password. Then tap “Next”.

NOTE: Make sure you respect all password

requirements (upper case, lower case, special
characters, etc ..).
31
 WARNING

If you have a device with an iOS operating system, you must enter the password indicated (12345678)
and follow the steps listed in the following screens:

Wait for the unit's WiFi network to be recognized, select

it and then enter the password.
Make sure that the check mark is ticked on the WiFi
network name.
Then return to the EWPE App.

32
 *

7. Then a search will start for the unit's WiFi module. The unit is connected correctly.
Once it is found, it will be automatically added to the
list and will appear on the home screen.

* It is possible to customize the name of the unit.

33
 8. If this notice appears, this means that the procedure
was not successful. To solve the problem:
• Follow the instructions that appear on the screen
and tap “Try again”.
• Perform manual pairing by tapping "Try to add
manually”.

34
MANUAL PAIRING PROCEDURE

WARNING
Before starting the app, deactivate your device's
data connection from the settings menu.

Activate the WIFI function through the control panel

as follows:
1. Click on the "General" section
2. Go to page 2/2
3. WIFI: ON, then activate the WIFI function

1. From the home screen of the heat pump control

panel, tap .

2020-02-20 08:52 0.0 °C 0.0 °C

25 C

Home screen

2017-05-04 Fri.

16:41

Function View Commission General

2. Tap Functions 3. Select the device you want to connect, in our case
Scroll the menu to “Reset WiFi: Enter” (page 4/4). Tap tap “ATW HP”.
OK to confirm the operation.

WARNING
The automatic registration procedure must be
completed within 2 minutes of resetting the
unit's WiFi module. Restart again if pairing was
not successful.

35
 4. Once the unit's WiFi device has reset, return to the 5 The application will show the hotspot signal
EWPE APP and tap the text to the top right, then on generated by the device. Tap “Next”.
the following screen tap "Next".

WARNING

The WiFi network may not be displayed

immediately; if so, wait for a few seconds.

36
6. The application will ask you to enter the name and 7. The device will start to search for the device. Once it
password for the WiFi network to which you want is found, it will be automatically added to the list and
to connect the unit. If the smartphone or tablet is will appear on the home screen. If the procedure is
already connected to the network, the application not successful, repeat the process from point 1.
will only ask for the password. Then tap “Next”.

WARNING

If you have a device with an iOS operating system, refer to the specific section for entering the password
as explained beforehand.

37
 7.1 CUSTOMISING THE HEAT PUMP

To access the unit's customisation menu, tap the top of RENAMING THE UNIT
the screen in the centre, in the indicated position. Tap the current name of the unit on the screen (e.g.:
1e640c85). Then enter the new name and confirm.
Once the changes are complete, tap "Save" to the top
right to confirm the unit settings.

The screen that appears next will also show the

Firmware version of the WiFi module.

38
7.2 HEAT PUMP FUNCTIONS
CONFIGURING THE MAIN FUNCTIONS
On the home screen, tap the unit you want to
command and access its operating interface.

Heating mode
OPERATING MODE
When the unit is off, select the machine's operating
mode.

Cooling mode
39
 CONFIGURING ADVANCED FUNCTIONS QUIET FUNCTION
To access the unit's advanced functions, tap the “Func” This mode makes it possible to operate the machine in
icon to the bottom left of the operating interface. silent mode. To activate it, tap the icon.
Then a drop down menu will appear that shows all the
functions available for the device.

DISINFECT FUNCTION
For further information refer to the unit's USE manual.
Warning if the Aermec accessory tank compatible for this
model is not present (and correctly set), this function will
not be available.

WARNING
Not all heat pumps have the same functions.
Refer to the user and installation manual for the
device to see if they are available.
40
W-DEPEND FUNCTION PRIORITY FUNCTION
This mode regulates the unit based on the set For further information refer to the unit's USE manual.
temperature to reduce consumption. To activate it, tap Warning if the Aermec accessory tank compatible for this
the icon. model is not present (and correctly set), this function will
not be available.

FAST DHW FUNCTION

For further information refer to the unit's USE manual.
Warning if the Aermec accessory tank compatible for this HOLIDAY MODE FUNCTION
model is not present (and correctly set), this function will This function can be activated only when the unit is off.
not be available. It makes sure that the water delivery temperature never
goes down below 30°C / 86°F during winter if no one is
home. To activate it, tap the icon.

41
 STATE FUNCTION
This function is used to display the unit's status. Tap the
icon to access it.

1. 2.

42
8. UNIT ERRORS
"ERROR" ERROR “CONTROL NOT-IN-LINE” ERROR
If this error appears, immediately check the unit's This error is mainly related to unit communication
status. It is mainly related to its malfunctions. problems. To solve it, check:

1. The connection to the device power supply;

2. Connection to the WiFi network;
3. If the region of the profile is coherent with the region
of the device.

Once these controls have been performed, tap “OK”.

If the application does not reconnect to the units, reset
the WiFi module and repeat the pairing procedure.

WARNING
The application may lose communication after a
disconnection of the mains supply or the unit's
power supply for a prolonged period of time.
43
 9. HOME MANAGEMENT
After creating your ecosystem, other members can be giving them the possibility to control the various units
added (e.g. family members, colleagues, etc.) paired with the group.

1. Tap “Home management”. 3. Tap "Invite member”.

2. Tap the group you created. 4. Confirm the dialogue window by

tapping “OK”.
44
5. Enter the user name or email. 6. The system will automatically
Then tap “Invite member" to add the new users to your group
complete the procedure. after matching the account or
the email entered.

45
 10. APP OPTIONS
On the home screen, tap the profile icon to the top left MESSAGES
to access the application options.

Used to access the message section where there can be

a log of all activities carried out in the group.

46
HELP FEEDBACK

Used to access the in-app guide. Used to inform the app developers of any problems
with the application, documenting everything with
photos and text.

47
 SETTINGS

Here it is possible to regulate the app settings, such

as activating vibration when pressed and select the
language preferred for using the App.
It is also possible to see the version by tapping “About”
and checking if there are new updates.

48
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 SCARICA L’ULTIMA VERSIONE: DOWNLOAD THE LATEST VERSION: TÉLÉCHARGER LA DERNIÈRE VERSION:

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AERMEC S.p.A.
Via Roma, 996 - 37040 Bevilacqua (VR) - Italy
Te l . + 3 9 0 4 4 2 6 3 3 1 1 1 - Fa x + 3 9 0 4 4 2 9 3 5 7 7
[email protected] - www.aermec.com

BITTE LADEN SIE DIE LETZTE VERSION HERUNTER: DESCARGUE LA ÚLTIMA VERSIÓN:

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