Mercedes Benz Sprinter 2010 Operators Manual Som

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Sprinter
Operator’s Manual
Operator’s Manual Sprinter

9 0 6 5 8 4 4 8 7 1

Order no. 6462 7471 13 Part no. 906 584 48 71 Edition B MY 2011 MB

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 Symbols

$ Warning
% Environmental note
! Possible vehicle damage
+ Helpful hints or further information
X Instructions
YY Continuation symbol
(Y page) page reference
Display Messages in the display

Trademarks®

ESP® is a registered trademark of Daimler.

Vehicle Distributor

In the USA: In Canada:

Mercedes-Benz USA LLC Mercedes-Benz Canada Inc.
One Mercedes Drive 98 Vanderhoof Avenue
Montvale, NJ 07645-0350 Toronto, ON M4G 4C9
www.mbusa.com www.mercedes-benz.ca
Customer Assistance Center: Customer Relations Department:
1-877-762-8267 1-800-387-0100

Mercedes-Benz USA LLC and Mercedes-Benz Canada Inc. are Daimler companies.
Canada only:
Authorized Sprinter Dealer is defined as an authorized Mercedes-Benz Sprinter Dealer.
Thank you for choosing the new Sprinter.
Before your first journey, please familiarize
yourself with your vehicle and how it
operates, as well as its driving, control and
convenience functions.
Before you drive off, read this Operator’s
Manual. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product name for your
vehicle may vary, depending on:
Rmodel
Rorder
Rcountry specification
Ravailability

Your vehicle's equipment may differ from

some descriptions and illustrations. Items of
optional equipment are also described in this
manual, should you require a description of
the way they work.
The manufacturer continuously updates its
vehicles and equipment. We therefore
reserve the right to make changes with regard
to:
Rdesign
Requipment
Rtechnical features
Your nearest authorized Sprinter Dealer will
be happy to assist you further if you have any
other questions.
The Operator’s Manual, Brief Instructions,
Service and Warranty Information Booklet,
Maintenance Booklet and equipment-related
supplementary operator’s manuals are
integral parts of the vehicle.
Always keep these manuals in the vehicle.
Pass them on to the new owner if you sell the
vehicle.
We extend our best wishes for many miles of
safe, pleasurable driving.

9065844871 É90658448718ËÍ
 Contents 3

Index ....................................................... 4 At a glance ........................................... 21

Introduction ......................................... 16 Safety ................................................... 31

Controls ............................................... 51

Operation ........................................... 137

Practical advice ................................ 181

Wheels and tires ............................... 251

Technical data ................................... 275

4 Index

1, 2, 3 ... Anti-Theft Alarm system

see ATA
12 V socket ........................................ 133 Anti-theft system
ATA (Anti-Theft Alarm system) ......... 61
A Armrests .............................................. 68
ABS (Anti-lock Brake System) Ashtray ............................................... 128
Display message ............................ 201 ASR (Acceleration Skid Control) ........ 48
ABS (Anti-lock Braking System) Activating/deactivating ................... 49
Function/notes ................................ 47 ASSYST
Accessories and conversions see Active Service System
see Add-on equipment (ASSYST) ........................................ 167
Active Service System (ASSYST) ..... 167 ATA (Anti-Theft Alarm)
Add-on equipment ............................. 276 ATA troubleshooting ...................... 212
ADR ATA (Anti-Theft Alarm system)
Working speed governor (ADR) ...... 117 Activating/deactivating ................... 62
Air bags Function ........................................... 61
Front air bag (driver, front Switching off the alarm .................... 62
passenger) ....................................... 39 Audible warning signal ..................... 212
Important safety notes .................... 38 Automatic car wash .......................... 164
Safety guidelines ............................. 37 Automatic headlamp mode ................ 90
Side impact air bag .......................... 40 Automatic locking ............................... 55
Window curtain air bag .................... 41 Automatic transmission ................... 113
Air conditioning in the rear Driving tips .................................... 115
compartment Malfunction .................................... 214
see Climate control .......................... 97 Releasing the parking lock
Air-conditioning system manually ........................................ 246
Air vents in the roof duct ............... 102 Shift ranges ................................... 114
Refrigerant ..................................... 161 Touchshift ...................................... 114
see Climate control .......................... 97 Transmission oil change ................ 158
Air distribution Auxiliary heater
Setting ........................................... 102 see Auxiliary heating ...................... 104
Air filter Auxiliary heating ............................... 104
Indicator lamp ................................ 195 Heater booster function ................. 107
Airflow malfunction .................................... 216
Setting ........................................... 102 Switch ............................................ 105
Air pressure Switch-on time ............................... 106
see Tire pressure
Air-recirculation mode ...................... 104 B
Air vents Backup lamp
Setting ........................................... 101 Changing bulbs ...................... 236, 237
Alarm system BAS (Brake Assist System) ................. 48
see ATA Battery ............................................... 175
Antifreeze additives Charge indicator lamp ................... 191
see Coolant ................................... 160 Charging ........................................ 178
Anti-lock Braking System Disconnecting ................................ 176
see ABS Display message ............................ 205
Isolating switch ................................ 87
 Index 5

Notes on care ................................ 179 Central locking system

Reconnecting ................................. 178 see Key ............................................ 52
Removing/installing ...................... 177 Troubleshooting ............................. 217
Belt Changing bulbs .................................. 233
see Seat belts Display message ............................ 209
Bio-diesel ........................................... 153 Doorway lamp ................................ 238
Bi-Xenon headlamps Exterior lighting ............................. 234
Driving abroad ............................... 138 Headlamps ..................................... 234
Brake fluid .......................................... 159 Indicator and warning lamps .......... 197
Display message ............................ 205 Interior light ........................... 238, 239
Fluid change .................................. 159 Perimeter lamp .............................. 238
Fluid level ...................................... 170 Tail lamp ................................ 236, 237
Warning lamp ................................. 188 Chassis number
Brake lamp see Vehicle identification number .. 277
Changing bulbs ...................... 236, 237 Child-proof locks
Brake lining Rear doors ....................................... 45
Indicator lamp ................................ 191 Children
Brake linings In the vehicle ................................... 41
Display message ............................ 205 Restraint systems ............................ 42
Brakes Child seat
ABS .................................................. 47 LATCH-type (ISOFIX ) child seat
BAS .................................................. 48 anchors ............................................ 43
Brake system Special seat belt retractor ............... 43
Fluid level ...................................... 170 Top Tether ....................................... 44
Malfunction .................................... 205 Chock ................................................. 183
Warning lamp ........................ 187, 188 Cigarette lighter ................................ 129
Breakdown Cleaning
see Flat tire After driving off-road or on
Breaking-in ......................................... 138 construction sites .......................... 165
Bulb failure indicator .......................... 89 Alloy wheels ................................... 165
Automatic car wash ....................... 164
C Cleaning the engine ....................... 165
High-pressure cleaning .................. 164
Camera Vehicle exterior .............................. 162
see Rear view camera .................... 122 Vehicle interior .............................. 162
Capacities .......................................... 287 Cleaning and care .............................. 162
Care of the vehicle ............................ 162 Climate control .................................... 97
Cargo tie-down ring Adjusting the air vents ................... 101
Permissible tensile load ................. 283 Air conditioning in the rear
Cargo tie-down rings ......................... 146 compartment ................................. 100
Installing ........................................ 148 Air-conditioning system ................... 99
CD player/CD changer ........................ 78 Air-recirculation mode ................... 104
Center console ..................................... 26 Control panels ................................. 97
Central locking .................................... 54 Cooling with air dehumidification . . 100
Automatic locking ............................ 55 Defrosting the windows ................. 103
Malfunction .................................... 217 Fogged up windows ....................... 103
General notes .................................. 98
Heating ............................................ 98
6 Index

Heating in the rear compartment ..... 99 Diesel

Rear-compartment air Consumption ................................. 140
conditioning ................................... 100 Fuels .............................................. 153
Rear-compartment heating .............. 99 Low outside temperatures ............. 154
Reheat function (air Reserve fuel warning lamp ....... 72, 193
dehumidification) ........................... 103 Tank capacity ................................. 287
Setting the air distribution ............. 102 Diesel engine
Setting the airflow ......................... 102 Preglow indicator lamp .................. 194
Setting the temperature ................ 100 Winter driving ................................ 154
Switching air-recirculation mode Diesel Exhaust Fluid (DEF) ............... 155
in the rear compartment on/off .... 104 Capacities ...................................... 287
Switching on/off ........................... 100 Consumption ................................. 140
Cockpit ................................................. 22 Display message ........... 199, 202, 204
Combination switch ............................ 90 Exhaust gas aftertreatment ........... 116
Consumption statistics (vehicles Indicator lamp ................................ 190
with steering wheel buttons) ............. 85 Level indicator ............................... 116
Control panel Ranges ........................................... 116
Above the windshield ....................... 27 Refilling .......................................... 143
Conversions and accessories Storage .......................................... 156
see Add-on equipment Tool for the tank filler cap .............. 182
Coolant ............................................... 160 Digital speedometer
Changing ....................................... 160 Setting the unit (vehicles with
Display message ............................ 206 steering wheel buttons) ................... 80
Expansion tank .............................. 169 Display
Level .............................................. 169 Display messages .......................... 197
Temperature gauge (vehicles with Outside temperature (vehicles
steering wheel buttons) ................... 77 with steering wheel buttons) ............ 77
Topping up ..................................... 169 Outside temperature display
Warning lamp ................................. 193 (vehicles without steering wheel
Cornering lamps .................................. 91 buttons) ........................................... 73
Changing bulbs .............................. 235 see Indicator and warning
Cruise control .................................... 118 lamps ....................................... 24, 187
Display message ............................ 203 Standard display (vehicles
Malfunction .................................... 216 without steering wheel buttons) ...... 73
Cup holder ......................................... 132 Standard display (vehicles with
steering wheel buttons) ................... 77
D Distance recorder ................................ 73
see Odometer .................................. 73
Daytime running lamp Door
see Daytime running lamp mode Control panel ................................... 28
Daytime running lamp mode .............. 89 Door lock
Setting (vehicles without steering- see Central locking .......................... 54
wheel buttons) ................................. 74 Doors
Setting (vehicles with steering Display message ............................ 208
wheel buttons) ................................. 82 Indicator lamp ................................ 197
DEF Opening (from the inside) ................ 56
See Diesel Exhaust Fluid (DEF) ...... 155 see Central locking .......................... 54
Delayed switch-off .............................. 83 Unlocking/locking with key ............. 52
 Index 7

Doorway lamp e mark ................................................ 277

Changing bulbs .............................. 238 Emergency equipment ...................... 182
Driver's door and co-driver's door ..... 56 Emergency exit window ..................... 45
Driving abroad ................................... 138 Emergency tensioning device
Driving off-road ................................. 138 Function ........................................... 35
Driving on rough terrain Safety guidelines ............................. 37
see Driving off-road ....................... 138 Engine
Driving safety system Check engine indicator lamp ......... 194
ASR (Acceleration Skid Control) ...... 48 Electronics ..................................... 276
EBD (Electronic Brake force Maximum speeds ........................... 280
Distribution) ..................................... 48 Wash .............................................. 165
ESP® (Electronic Stability Engine oil ........................................... 156
Program) .......................................... 50 Adding ........................................... 173
Important safety information ........... 47 Checking the oil level (on-board
Driving safety systems computer) ...................................... 171
ABS (Anti-lock Braking System) ....... 47 Checking the oil level using the
BAS (Brake Assist System) .............. 48 dipstick .......................................... 172
Overview .......................................... 47 Consumption ................................. 141
Driving system .................................. 117 Display message ............................ 207
Malfunctions .................................. 215 Mixing ............................................ 157
Rear view camera .......................... 122 Oil change ...................................... 156
Driving systems SAE classification .......................... 157
Cruise control ................................ 118 Warning lamp ................................. 192
PARKTRONIC ................................. 119 Engine oil filler neck ......................... 169
Driving tips ........................................ 138 Error memory
Driving abroad ............................... 138 see Message memory (vehicles
Pulling away ................................... 110 with steering wheel buttons) ............ 78
Stopping the vehicle and ESP® (Electronic Stability
switching off the engine ................. 111 Program) .............................................. 50
Towing a trailer .............................. 150 Exhaust gas aftertreatment ............. 116
DEF capacities ............................... 287
E DEF level indicator ......................... 116
DEF reducing agent ............... 116, 155
EBD (Electronic Brake force
Diesel Exhaust Fluid (DEF) ............. 155
Distribution)
Display message ........... 199, 202, 204
Function/notes ................................ 48
Indicator lamp ................................ 190
Indicator lamps .............................. 187
Malfunction ........... 195, 199, 202, 204
Electrical/electronic devices
Refilling DEF .................................. 143
Communications equipment .......... 133 Exterior lighting
Electrical/electronic equipment
Bulb failure indicator ........................ 89
Retrofitting .................................... 277 Changing bulbs .............................. 233
Electrical closing assist ...................... 57 Daytime running lamp mode
Electrical heater booster system ....... 98 (vehicles without steering wheel
Electrical system ................................. 88 buttons) ........................................... 74
Electronic Brake force Daytime running lamp mode
see EBD (vehicles with steering wheel
Electronic Stability Program buttons) ........................................... 82
see ESP®
8 Index

Delayed switch-off (vehicles with Headlamp

steering wheel buttons) ................... 83 Cleaning system ...................... 95, 171
Light switch ..................................... 89 Headlamps
Locator lighting (vehicles with Changing bulbs .............................. 234
steering wheel buttons) ................... 83 Cleaning ......................................... 164
Surround lighting (vehicles with Fogged up ...................................... 219
steering wheel buttons) ................... 83 Headlamps, automatic ........................ 90
Exterior mirrors ................................... 70 Head restraints .................................... 67
Eyeglasses compartment ................. 131 Heater booster function ................... 107
Heating
F see Climate control .......................... 97
High beam flasher ............................... 90
Fatty acid methyl ester FAME .......... 153
High-beam headlamps ........................ 90
Fire extinguisher ............................... 184
Changing bulbs .............................. 235
First-aid kit ......................................... 184
High-pressure cleaning ..................... 164
flat tire
Hood
Notes ............................................. 222
Opening/closing ............................ 168
Wheel change ................................ 229
Folding seat ......................................... 67
Folding table ...................................... 132
I
Front fog lamps ................................... 90 Ignition lock ......................................... 56
Changing bulbs .............................. 235 Immobilizer .......................................... 61
Front windshield Indicator and warning lamps ........... 187
see Windshield ............................... 163 ABS ................................................ 189
Fuel ..................................................... 153 Air filter .......................................... 195
Additives ........................................ 154 ASR ....................................... 187, 189
Consumption ................................. 140 BAS ....................................... 187, 189
Display message ............................ 208 Battery charge ............................... 191
Fuel filter with water separator ....... 221 Brakes ........................................... 188
Indicator lamp ................................ 196 Brake wear .................................... 191
Fuel gauge ............................................ 72 Bulbs .............................................. 197
Fuel tank content Check engine ................................. 194
Reserve, display message .............. 208 Coolant .......................................... 193
Fuses .................................................. 239 Doors ............................................. 197
Driver's seat fuse box .................... 243 Engine oil level ............................... 192
Fuse allocation ...................... 241, 244 ESP® ...................................... 187, 190
Main fuse box ................................ 240 Poly-V-belt ..................................... 191
Preglow .......................................... 194
G Reserve fuel ................................... 193
SRS ................................................ 191
General driving tips ........................... 110
Tire pressure monitor .................... 195
Genuine parts .................................... 276
Water separator ............................. 196
Glove box ........................................... 131
Windshield washer fluid ................. 196
Indicator lamps
H see Warning and indicator
Handbrake lamps ....................................... 24, 187
see Parking brake .......................... 112 Instrument cluster .............................. 70
Hazard warning lamps ........................ 91 Lighting ............................................ 72
 Index 9

Speedometer ................................... 71 Lights

Tachometer ...................................... 71 Automatic headlamp mode .............. 90
Instrument cluster illumination Combination switch ......................... 90
see Instrument lighting .................... 72 Cornering light function ................... 91
Instrument lighting ............................. 72 Daytime running lamp
Interior light mode ................................... 74, 82, 89
Changing bulbs ...................... 238, 239 Interior lighting ................................ 92
Interior lighting Light switch ..................................... 89
Changing bulbs .............................. 233 Load distribution ....................... 146, 152
Front ................................................ 92 Loading guidelines ............................ 144
Rear ................................................. 92 Loads
Interior motion sensor ........................ 62 Securing ........................................ 146
ISOFIX (LATCH-type child seat Transporting .................. 144, 146, 152
securing system) ................................. 43 Locator lighting
Setting (vehicles with steering
J wheel buttons) ................................. 83
Locking
Jack ..................................................... 182
Automatic ........................................ 55
Jacking points ................................ 230
With button ...................................... 55
Preparation .................................... 230
With key ........................................... 52
Jump-starting ..................................... 247
Locking system
Jump-starting connection point in
see Central locking .......................... 54
the engine compartment .................. 247
Low-beam headlamps ......................... 89
Automatic headlamps ...................... 90
K Changing bulbs .............................. 235
Key Daytime running lamp mode
Checking the batteries ..................... 53 (vehicles without steering wheel
Malfunction .................................... 217 buttons) ........................................... 74
Kickdown ........................................... 115 Daytime running lamp mode
(vehicles with steering wheel
L buttons) ..................................... 74, 82
Driving abroad ............................... 138
Lamp
Failure indicator ............................... 89 M
Language
Display (vehicles with steering M+S tires ............................................ 254
wheel buttons) ................................. 81 Maintenance points under the
Lashing points and materials ........... 146 hood .................................................... 169
Lashing points and tie downs Malfunctions ...................................... 187
Permissible tensile load ................. 283 Message memory (vehicles with
License plate lamp steering wheel buttons) ................... 78
Changing bulbs ...................... 236, 237 Maximum speed ................................ 141
Lighting Menu (vehicles with steering
Bulb failure indicator ........................ 89 wheel buttons)
Changing bulbs ...................... 233, 234 Audio ............................................... 77
Instrument ....................................... 72 Message memory ............................ 78
Light switch ..................................... 89 Operation ......................................... 76
Settings ........................................... 78
10 Index

Telephone ........................................ 86 Parking

Trip computer .................................. 85 see Stopping the vehicle and
Message memory (vehicles with switching off the engine ................. 111
steering wheel buttons) ..................... 78 Parking aid
Messages see PARKTRONIC
Vehicles without steering wheel Parking brake .................................... 112
buttons .......................................... 199 Display message ............................ 206
Vehicles with steering wheel Parking lamp
buttons .......................................... 201 Changing bulbs .............................. 235
Mirrors Parking lamps ...................................... 89
Exterior mirrors ................................ 70 PARKTRONIC ...................................... 119
Rear-view mirror .............................. 69 Activating/deactivating ................. 122
Mobile phone ..................................... 134 Cleaning the sensors ..................... 163
Display message ............................ 207 Indicator lamp ................................ 215
Installation ..................................... 277 Malfunction .................................... 215
Monitor Range of the sensors ..................... 120
see Rear view camera .................... 122 Roll-back warning .......................... 122
Trailer towing ................................. 122
O Warning display ..................... 121, 215
Partition sliding door .......................... 59
Occupant safety
Perimeter lamp
Children in the vehicle ..................... 41
Changing bulbs .............................. 237
System overview .............................. 32
Perimeter lamps
Odometer
Changing bulbs .............................. 238
Setting the unit (vehicles with
Poly-V-belt
steering wheel buttons) ................... 80
Malfunction .................................... 191
On-board computer
Power supply
Vehicles without steering wheel
Battery isolating switch .................... 87
buttons ............................................ 72
Power supply (trailer) ....................... 153
Vehicles with steering wheel
Power windows ................................... 60
buttons ............................................ 74
Practical advice
Opening/closing the windows ........... 60
Auxiliary heating ............................ 216
Outside temperature display
Central locking system .................. 217
Vehicles without steering wheel
Engine ............................................ 212
buttons ............................................ 73
Fuel and fuel tank .......................... 220
Vehicles with steering wheel
Headlamps and turn signals .......... 219
buttons ............................................ 77
Windshield wipers .......................... 219
Overhead control panel
Preparing for a journey ..................... 108
Overview .......................................... 27
Checks in the vehicle ..................... 108
Overrevving range ............................... 71
Visual check of the vehicle
Overview
exterior .......................................... 108
Menus (Vehicles with steering
wheel buttons) ................................. 76

P
Paint code number ............................ 277
Paper holder ...................................... 131
 Index 11

R Remote control
see Key ............................................ 52
Radio Replacing bulbs
Changing stations (vehicles with see Changing bulbs ............... 233, 234
steering wheel buttons) ................... 77 Reserve fuel
Cleaning the display ...................... 162 Tank ......................................... 72, 193
Setting station selection (vehicles Restraint system
with steering wheel buttons) ............ 84 Display message ............................ 203
Rain/light sensor Malfunction .................................... 191
Setting the sensitivity (vehicles Restraint systems
with steering wheel buttons) ............ 84 see SRS
Windshield wipers ............................ 94 Reverse gear
Range (vehicles with steering Engaging (automatic
wheel buttons) ..................................... 86 transmission) ................................. 114
Reading lamp ....................................... 92 Reverse warning feature .................. 141
Rear bench seat ................................... 66 Rims .................................................... 280
Rear-compartment air Roll-back warning
conditioning see PARKTRONIC ........................... 122
Changing the air filter .................... 173 Roof carrier ................................ 149, 284
see Climate control .......................... 97 Roof load (maximum) ........................ 284
Rear-compartment heating Roof rack
see Climate control .......................... 97 see Roof carrier ..................... 149, 284
Rear doors ............................................ 57 Roof ventilator in the cargo
Rear fog lamp ...................................... 90 compartment ..................................... 108
Changing bulbs ...................... 236, 237
Rear lamp
S
Changing bulbs ...................... 236, 237
Rear view camera .............................. 122 SAE classification (engine oils) ........ 157
Malfunction .................................... 216 Safety
Monitor menu ................................ 124 Children in the vehicle ..................... 41
Switching off the monitor while Child restraint systems .................... 42
driving ............................................ 128 Overview of occupant safety
Switching on .................................. 123 systems ........................................... 32
Switching the monitor on/off ........ 123 Safety systems
Rear-view camera see Driving safety systems
Cleaning ......................................... 163 Seat
Cleaning the monitor ..................... 162 Co-driver's seat ............................... 63
Rear-view mirror .................................. 69 Driver's seat .................................... 63
Rear window defroster ....................... 95 Folding seat ..................................... 67
Rear window heating Luxury seat ...................................... 63
Malfunction .................................... 211 Rear bench seat ............................... 66
Rear window wiper ............................. 94 Standard seat .................................. 63
Refilling Suspension seat .............................. 63
Diesel Exhaust Fluid (DEF) ............. 143 Swivel seat ....................................... 65
Tool for DEF tank filler cap ............ 182 Twin co-driver's seat ........................ 65
Refrigerant ......................................... 161
Refueling ............................................ 142
12 Index

Seat belt Shift ranges

Cleaning ......................................... 162 Automatic transmission ................. 114
Display message ............................ 206 Side impact air bag ............................. 40
Warning lamp ................................. 196 Side windows
Seat belts Resetting ......................................... 61
Adjusting the height ......................... 35 Sliding door .......................................... 56
Belt force limiters ............................ 35 Cleaning ......................................... 164
Correct usage .................................. 33 Closing assist ................................... 57
Emergency Tensioning Devices ........ 35 Snow chains ...................................... 255
Fastening ......................................... 34 Socket ................................................ 133
Important safety guidelines ............. 32 Spare wheel
Releasing ......................................... 35 Bracket .......................................... 185
Safety guidelines ............................. 37 see Spare wheel ............................ 185
Special seat belt retractor ............... 43 Wheel change ................................ 229
Warning lamp (function) ................... 35 Speed
Seat heating ......................................... 68 Setting, see Cruise control ............ 119
Malfunction .................................... 211 Speed limiter ..................................... 141
Selector lever position ...................... 114 Speedometer ....................................... 71
Service indicator ............................... 167 Setting the unit (vehicles with
Service products steering wheel buttons) ................... 80
Bio-diesel ....................................... 153 SRS (Supplemental Restraint
Brake fluid ..................................... 159 System)
Capacities ...................................... 287 Indicator lamp .................................. 36
Coolant .......................................... 160 Introduction ..................................... 36
Diesel Exhaust Fluid (DEF) ............. 155 Standing lamp
Engine oil ....................................... 156 Changing bulbs .............. 235, 236, 237
Fuel ................................................ 153 Starting the engine ........................... 109
Fuel additive .................................. 154 Steering wheel ..................................... 69
Fuel additives ................................ 154 Adjusting ......................................... 69
Power steering fluid ....................... 159 Buttons (vehicles with steering
Refrigerant ..................................... 161 wheel buttons) ................................. 74
Transmission oil ............................. 158 With buttons .................................... 26
Settings Stowage spaces and stowage
Resetting all (vehicles with compartments ................................... 129
steering wheel buttons) ................... 78 Eyeglasses compartment ............... 131
Resetting submenus (vehicles Glove box ....................................... 131
with steering wheel buttons) ............ 79 Paper holder .................................. 131
Setting the clock Stowage compartment above the
Vehicles without steering wheel windshield ..................................... 130
buttons ............................................ 73 Stowage compartment in the
Setting the date center console ............................... 130
Vehicles without steering wheel Stowage compartment in the
buttons ............................................ 73 dashboard ...................................... 129
Vehicles with steering wheel Stowage compartment in the
buttons ............................................ 82 door ............................................... 130
Setting the time
Vehicles with steering wheel
buttons ............................................ 82
 Index 13

Stowage space above the Theft deterrent locking system

headliner ........................................ 130 Immobilizer ...................................... 61
Stowage space under the twin co- Tightening torque
driver's seat ................................... 130 Wheel nuts/wheel bolts ................ 232
Submenu (on-board computer) Time
Clock/Date ...................................... 82 Setting the time (vehicles without
Convenience .................................... 85 steering wheel buttons) ................... 73
Instrument cluster ........................... 80 Setting the time (vehicles with
Lighting ............................................ 82 steering wheel buttons) ................... 82
Selecting .......................................... 79 tire
Settings overview ............................ 79 Wheel change ................................ 229
Vehicle ............................................. 84 Tire
Summer tires ..................................... 254 Labels ............................................ 279
Supplemental Restraint System Tire and Loading Information label .. 279
see SRS Tire Inflation Pressure label ............. 279
Surround lighting tire pressure
Setting (vehicles with steering Calling up (vehicles with steering
wheel buttons) ................................. 83 wheel buttons) ............................... 260
Switching off the alarm (ATA) ............ 62 Tire pressure
Switch unit Calling up (on-board computer) ..... 258
Additional ........................................ 28 Checking manually ........................ 258
Center console ................................ 27 Display message ........... 199, 203, 208
Driver's door .................................... 28 Maximum ....................................... 257
Swivel seat ........................................... 65 Recommended ...................... 255, 281
Setting the unit (vehicles with
T steering wheel buttons) ................... 81
Tables ............................................ 281
Tachometer .......................................... 71
Tire and Loading Information
Tank content
label ............................................... 279
Reserve fuel warning lamp ............. 193
Tire Inflation Pressure label ........... 279
Tank contents ...................................... 72
Tire label ................................ 256, 279
Range (vehicles with steering
Warning lamp ................................. 195
wheel buttons) ................................. 86
Tire pressure monitoring system
Technical data
Function/notes ............................. 258
Capacities ...................................... 287
Tires
Speed ............................................ 280
Aspect ratio (definition) ................. 270
Tire pressure .................................. 281
Average weight of the vehicle
Tires/wheels ................................. 280
occupants (definition) .................... 269
Vehicle dimensions ........................ 280
Bar (definition) ............................... 268
vehicle weights .............................. 280
Characteristics .............................. 268
Telephone .......................................... 134
Checking ........................................ 253
Operation (vehicles with steering
Definition of terms ......................... 268
wheel buttons) ................................. 86
Direction of rotation ...................... 272
Temperature
Distribution of the vehicle
Setting (heating/air conditioning) . 100 occupants (definition) .................... 271
Setting the unit (vehicles with DOT, Tire Identification Number
steering wheel buttons) ................... 80 (TIN) ............................................... 268
14 Index

DOT (Department of valve, Snap-In ................................ 252

Transportation) (definition) ............ 269 Wear indicator (definition) ............. 271
Flat tire .......................................... 221 Wheel rim (definition) .................... 269
GAWR (Gross Axle Weight Rating) Tires and wheels (important safety
(definition) ..................................... 269 information) ....................................... 252
GVW (Gross Vehicle Weight) tire sealant
(definition) ..................................... 269 Storage location ............................ 184
GVWR (Gross Vehicle Weight Using ............................................. 222
Rating) (definition) ......................... 269 Tools
Increased vehicle weight due to see Vehicle tool kit ........................ 182
optional equipment (definition) ...... 269 Top speed
Kilopascal (kPa) (definition) ........... 270 Technical data ............................... 280
Labeling (overview) ........................ 266 Top Tether ............................................ 44
Load bearing index (definition) ...... 271 Touchshift .......................................... 114
Maximum loaded vehicle weight Tow-away protection .......................... 62
(definition) ..................................... 270 Towing ................................................ 248
Maximum load on a tire Towing a trailer
(definition) ..................................... 270 Driving tips .................................... 150
Maximum permissible tire Towing eye ......................................... 249
pressure (definition) ....................... 270 Tow-starting ....................................... 248
Maximum tire load ......................... 265 Trailer
Maximum tire load (definition) ....... 270 Brake force booster malfunction . . . 188
Optional equipment weight Coupling up ................................... 150
(definition) ..................................... 270 Decoupling ..................................... 152
PSI (pounds per square inch) Power supply ................................. 153
(definition) ..................................... 270 Towing ........................................... 151
Replacing ....................................... 271 Towing with PARKTRONIC ............. 122
Service life ..................................... 254 Trailer tow hitch ............................. 284
Sidewall (definition) ....................... 270 Trailer coupling
Speed index (definition) ................. 269 Permitted weights and loads ......... 285
Storing ........................................... 273 Trailer hitch ....................................... 284
Structure and characteristics Trailer loads and drawbar
(definition) ..................................... 268 noseweights ...................................... 152
TIN (Tire Identification Number) Transmission oil ................................ 158
(definition) ..................................... 271 Transport by rail ................................ 140
Tire bead (definition) ...................... 270 Transporting
Tire pressure (definition) ................ 270 Load distribution ................... 146, 152
Tire pressures (recommended) ...... 269 Loading .......................................... 144
Tire size (data) ............................... 280 Securing a load .............................. 146
Tire size designation, load-bearing Trip computer (vehicles with
capacity, speed index .................... 266 steering wheel buttons) ..................... 85
Tire tread ....................................... 253 Trip meter ............................................ 73
Tire tread (definition) ..................... 270 see Trip odometer
Total load limit (definition) ............. 271 Trip odometer
Traction (definition) ....................... 271 Resetting ......................................... 72
Uniform Tire Quality Grading
Standards (definition) .................... 269
Unladen weight (definition) ............ 270
 Index 15

Troubleshooting Topping up ..................................... 171

Automatic transmission ................. 214 Wiping with ...................................... 95
Driving systems ............................. 215 Wheel
Turn signals ......................................... 90 Changing ....................................... 229
Changing bulbs .............. 235, 236, 237 Rim size ......................................... 280
Two-way radio Spare wheel ................................... 185
Installation ..................................... 277 Wheel chock ...................................... 229
Wheel nuts/wheel bolts
U Retightening .................................. 233
Tightening torque ........................... 232
Unlocking
Wheels
With button ...................................... 55
Changing/replacing ....................... 271
With key ........................................... 52
Checking ........................................ 253
Storing ........................................... 273
V Wheel size/tire size ....................... 280
Vehicle Window curtain air bag ....................... 41
Assemblies .................................... 174 Windows
Cleaning ......................................... 162 Cleaning ......................................... 162
Dimensions .................................... 280 Cleaning the windshield ................. 163
Electronics ..................................... 276 Washing system ....................... 95, 171
Individual settings (vehicles with Windshield
steering wheel buttons) ................... 78 Cleaning ......................................... 163
Loading .......................................... 261 Windshield heater ............................... 95
Towing ........................................... 248 windshield heating
Tow-starting ................................... 248 Malfunction .................................... 211
Transporting .................................. 250 Windshield washer fluid
Weights .......................................... 280 Indicator lamp ................................ 196
Vehicle identification number .......... 277 Windshield wipers ............................... 94
Vehicle identification plates ............ 277 Malfunction .................................... 219
Vehicle key Rain/light sensor ............................. 94
Malfunction .................................... 217 Replacing the wiper blades ............ 174
Vehicle tool kit .................................. 182 Setting the sensitivity (vehicles
Voltage supply with steering wheel buttons and
Fuses ............................................. 239 rain/light sensor) ............................. 84
Winter diesel ..................................... 154
W Winter operation ....................... 153, 254
Winter tires
Warning and indicator lamp M+S tires ....................................... 254
Diesel Exhaust Fluid (DEF) ............. 190 Working speed governor (ADR) ........ 117
Warning and indicator lamps ............. 24
PARKTRONIC ................................. 215
X
Seat belt ........................................ 196
Warning lamp .................................... 183 Xenon headlamps
Warning tones ................................... 212 see Bi-Xenon headlamps
Warning triangle ................................ 183
Washer fluid
Display message ............................ 208
Indicator lamp ................................ 196
16 Introduction

Vehicle equipment Rremove roof racks once you no longer need

them.
i Diese Betriebsanleitung beschreibt alle Ra regularly serviced vehicle will contribute
Modelle, Serien- und Sonderausstattungen to environmental protection. You should
Ihres Fahrzeugs, die zum Zeitpunkt des therefore adhere to the specified service
Redaktionsschlusses dieser intervals.
Betriebsanleitung erhältlich waren. Ralways have maintenance work carried out
Länderspezifische Abweichungen sind at an authorized Sprinter Dealer.
möglich. Beachten Sie, dass Ihr Fahrzeug Personal driving style:
nicht mit allen beschriebenen Funktionen
Rdo not depress the accelerator pedal when
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und starting the engine.
Funktionen. Rdo not warm up the engine when the
vehicle is stationary.
Radopt an anticipatory style of driving and
Environmental protection keep a sufficient distance from other
vehicles.
% Environmental note Ravoid frequent, sudden acceleration.

Our declared policy is one of comprehensive Rswitch off the engine in stationary traffic.
environmental protection.
Our objective is to use natural resources,
which are the basis of our existence on this Environmental concerns and
planet, sparingly and in a manner that takes recommendations
the requirements of both nature and In this manual, whenever you see instructions
humanity into account. to discard materials, you should first attempt
You too can contribute to environmental to reclaim and recycle them. To preserve our
protection by operating your vehicle in an environment, follow appropriate
environmentally responsible manner. environmental rules and regulations when
Fuel consumption and engine, transmission, disposing of materials.
brake and tire wear depend on these two
factors:
Operating Safety
Roperating conditions of your vehicle
Ryour personal driving style Safety notes
You can influence both factors. G Warning
Observe the following notes: Operating Engine exhaust, some of its constituents, and
conditions: certain vehicle components contain or emit
Ravoid driving short distances as this chemicals known to the State of California to
increases fuel consumption. cause cancer and birth defects or other
Rmake sure that the tire pressures are reproductive harm.
always correct. In addition, certain fluids contained in
Rdo not carry any unnecessary weight in/on vehicles, and certain products of component
the vehicle. wear contain chemicals known to the State of
Rkeep an eye on the vehicle's fuel
California to cause cancer and birth defects
or other reproductive harm.
consumption.
 Introduction 17

Emergency tensioning retractors, airbags and Service and warranty information

remote control batteries contain perchlorate,
The Service and Warranty Information
which may require special handling and
Booklet contains detailed information about
regard for the environment. Check with your
the warranties covering your Sprinter,
local government's disposal guidelines.
including
California residents: see
RNew Vehicle Limited Warranty
http: / / www.dtsc.ca.gov /
RDiesel Engine Limited Warranty
HazardousWaste / Perchlorate / index.cfm.
RCorrosion Warranty

G Warning RRestraint System Limited Warranty

If work on electronic equipment and its (vehicles sold and registered in the State of
software is carried out incorrectly, this Kansas only)
equipment could stop working. The electronic REmission Warranties required by law.
systems are networked via interfaces.
Tampering with these electronic systems
could cause malfunctions in systems which Registering your vehicle
have not been modified. Malfunctions such as
We may instruct our authorized Sprinter
these can seriously jeopardize the vehicle's
Dealer to carry out technical inspections on
operating safety and therefore your own
certain vehicles to improve their quality or
safety.
safety.
You should therefore have all work and
If you did not purchase your vehicle from an
modifications to electronic components
authorized dealership and your vehicle has
carried out at a qualified specialist workshop.
not yet been inspected at an authorized
Sprinter Dealer, there is a possibility that your
G Warning vehicle has not been registered in your name.
A heavy impact to the underbody, tires or
We will only be able to inform you about
wheels, for example when bottoming out on
vehicle inspections if we are in possession of
rough terrain or driving over an obstacle at
your registration data.
high speed, could damage your vehicle. This
also applies to vehicles equipped with It is advisable to have your vehicle registered
underbody protection. at an authorized Sprinter Dealer.
In this case, have your vehicle checked at an Inform us as soon as possible if your address
authorized Sprinter Dealer. In particular, work has changed or if there has been a change of
relevant to safety or on safety-related vehicle owner.
systems must be carried out at an authorized
Sprinter Dealer.
Digital speedometer and total
G Warning distance recorder
Always have maintenance work carried out at Do not allow the electronically stored total
an authorized Sprinter Dealer which has the distance covered by your vehicle to be
necessary specialist knowledge and tools to modified as a result of tampering with the
carry out the work required. In particular, electronics system.
work relevant to safety or on safety-related This type of modification or failing to inform
systems must be carried out at an authorized the buyer when selling the vehicle could
Sprinter Dealer. constitute an offense punishable by law.

Z
Mercedes Benz Sprinter 2010 Operators Manual
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18 Introduction

Modifying the engine power output accessories that have been expressly
approved for your vehicle model.
Having the engine power output of your
These parts have been subjected to special
vehicle increased by tampering with the
tests in order to determine their safety,
electronic engine management system will
reliability and suitability.
invalidate the vehicle's general operating
permit and insurance coverage, as well as ! For safety reasons, have add-on
your New Vehicle Limited Warranty and equipment prepared and installed
warranty entitlement. according to the Sprinter body/equipment
Modifications to the output of the engine mounting directives in force. These body/
must be reported to the insurance provider equipment mounting directives guarantee
and require the vehicle to be recertified. The that the chassis and add-on equipment
tires, chassis, brake and cooling systems form a cohesive whole and that the highest
must be adapted to the increased engine possible level of operating and driving
power output. safety is reached.
Tampering with the electronic engine We recommend for safety reasons that:
management system modifies emission Ryou carry out no other modifications to
values and it will not be possible to guarantee the vehicle.
the operating safety of the engine in every Ryou obtain the agreement of the
case. Increases in performance may lead to distributor named on the inside of the
malfunctions and consequential damage to front cover for any deviations from the
other assemblies. approved body/equipment mounting
If you sell the vehicle, failing to inform the directives.
buyer of the modified engine power output Approval by official testing centers or
could constitute an offense punishable by permission given by authorities do not
law, depending on the country concerned. eliminate safety risks.
! The wooden or plastic cargo area floor
Diesel particle filter fitted at the factory is an integral
component of the vehicle structure. The
! If the vehicle is predominantly used for
vehicle body could be damaged if you have
short-distance driving, this could lead to a the load area floor removed. This then
malfunction in the automatic cleaning affects the securing of loads and the
function for the diesel particle filter. As a maximum loading capacity of the lashing
result, fuel may accumulate in the engine points is no longer guaranteed.
oil and cause engine failure.
Therefore, do not have the load area floor
Therefore, if you mainly drive short removed.
distances, you should drive on a highway or
on rural roads for 20 minutes every Even seemingly small changes to the vehicle,
310 miles (500 km). This ensures sufficient such as attaching a radiator cover for winter
regeneration of the diesel particle filter. driving or as protection against insects, are
not allowed. These could cause the engine
diagnostics to register incorrect data. The
Vehicle alterations recording of engine diagnostic data is a legal
requirement, and must always be verifiable
We recommend the use of genuine Sprinter and accurate.
parts and conversion parts as well as

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