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VI BCA - Professional & Business Communication Syllabus

The document outlines a course on Professional and Business Communication. The course aims to enhance students' employability skills through developing their communication, presentation, interviewing, and teamwork abilities. It is divided into 5 units that cover topics such as communicating in the workplace, understanding different cultures and generations, interview skills and resume writing, collaborating in teams, and developing professional presentation and writing skills. Students will practice skills like presentations, group discussions, interviews and debates. Upon completing the course, students will be able to effectively communicate and participate confidently in work-related activities.

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Rahul Ramesh
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178 views3 pages

VI BCA - Professional & Business Communication Syllabus

The document outlines a course on Professional and Business Communication. The course aims to enhance students' employability skills through developing their communication, presentation, interviewing, and teamwork abilities. It is divided into 5 units that cover topics such as communicating in the workplace, understanding different cultures and generations, interview skills and resume writing, collaborating in teams, and developing professional presentation and writing skills. Students will practice skills like presentations, group discussions, interviews and debates. Upon completing the course, students will be able to effectively communicate and participate confidently in work-related activities.

Uploaded by

Rahul Ramesh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Professional and Business Communication

BCA VI Semester
Total Hours: 60 Hours/Week: 4
Max Marks: 100

Objectives:

 Enhance the Employability and Career Skills of students


 Orient the students towards grooming as a professional
 Make them Employable Graduates
 Develop their confidence and help them attend interviews successfully.

Outcomes:
 Make effective presentations
 Participate confidently in Group Discussions
 Attend job interviews and be successful in them.
 Develop adequate Soft Skills required for the workplace

Unit I: COMMUNICATING & LEADING AT WORK (10 Hours)

 Communication & Leadership


 Communication: Making Sense & Sharing Sense
 Influencing Others through Communication
 Applying Communication Principles at work
 Using Verbal & Non Verbal Messages
 Listening & Responding

Unit II: WORK CULTURE (5 Hours)

 Social Style differences


 Culture Differences
 Gender Differences
 Generational differences
 Relating to your Manager, Co-workers & those you Lead
 Understanding Conflict Styles
 Managing Conflict at work

Unit III: INTERVIEWING PRINCIPLES & RESUME DEVELOPMENT (20 HOURS)

 Preparing the Interview


 Structuring the Interview
 Conducting the Interview
 Interview Ethics
 Types of Interviews
 Resume Writing
 Cover Letter Preparation
 Frequently asked questions at Interviews
 Mock Interview sessions
Unit IV: COLLABORATING IN TEAMS ( 5 Hours)

 Elements of Team Work


 Understanding & Improving Team Dynamics
 Meeting Essentials
 Preparing for Meetings
 Meeting Agenda & Minutes of the Meeting

Unit V: DEVELOPING PROFESSIONAL SKILLS (20 HOURS)

 Preparing & Organizing a Presentation


 Understanding Audience & Researching topic
 Methods of delivering Presentation-
 Effective delivery Strategies
 Presentation Aids
 Making Special Presentations
 Developing Business Writing Skills
 Using Technology & email
 Writing Business Letters: Correspondence, Complaint Letters
 Writing Business Documents: Circular, Memo, Sales Proposals, Progress & Activity
Reports
 Debates
 Extempores
 Group Discussion

Text Books:

1. Business & Professional Communication (Third Edition) Steven A. Beebe, Timothy


P. Motte, PEARSON EDUCATION
2. The Resume Handbook (Fourth Edition) (English, Paperback, Rosenberg Arthur D,
David Hizer.), Publisher: Adams Media Corporation

Reference Books:

1. The Definitive Book of Body Language by Allan Pease and Barbara Pease, Orion
Books Ltd, London 2005
2. The Science of Effective Communication by Ian Tuhovsky, Create Space Independent
Publishing Platform, 2017

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