Operational Plan, HR, Hrmanual

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1.

PROCESS PLANNING

Warehouse Selection: Woozby will use its online platform to identify available warehouse space in
the target market. This will involve analyzing the location, size, and price of each warehouse, as well
as any additional services or amenities that may be offered.

Contract Negotiation: Once Woozby has identified potential warehouse partners, it will negotiate
contracts with the warehouse owners to secure space on the platform. This will involve defining the
terms of the contract, including rental rates, security deposits, and other fees.

Onboarding: Once a warehouse partner is approved, Woozby will onboard the partner onto the
platform. This will involve setting up an account for the warehouse, providing training on the
platform, and ensuring that the warehouse is ready to accept bookings from customers.

Marketing and Sales: Woozby will market its platform to potential customers, using social media,
email campaigns, and other marketing channels to attract businesses in need of short-term storage
space. Sales representatives will reach out to potential customers to promote the platform and
secure bookings.

Booking Management: Once a customer has booked a warehouse space on the Woozby platform,
the company will manage the booking process. This will involve coordinating with the warehouse
partner to ensure that the space is available and ready for the customer's use.

Inventory and Logistics Support: In addition to providing warehouse space, Woozby will offer
inventory and logistics support to customers. This may include assistance with inventory
management, order fulfillment, and transportation services.

Payment Processing: Woozby will handle all payment processing through its platform, collecting fees
from customers and paying rental fees to warehouse partners.

Customer Service: Woozby will provide customer service to ensure that customers are satisfied with
their experience using the platform. This may involve addressing complaints, answering questions,
and providing support throughout the booking process.

Performance Monitoring: Woozby will monitor the performance of its warehouse partners to ensure
that they are meeting the company's standards for safety, security, and customer service. The
company will also track customer satisfaction metrics to identify areas for improvement.

Continuous Improvement: Finally, Woozby will use customer feedback and performance metrics to
continuously improve its operations. This may involve refining the platform, adding new services, or
expanding into new markets.

2. OPEARTIONS LAYOUT

The operations layout of Woozby business plan should consider the design and layout of the physical
facilities and the arrangement of resources to optimize the efficiency and effectiveness of the
operations. Here is an example of an operations layout plan for Woozby:

Warehouse Spaces: The warehouses that Woozby partners with will be carefully selected based on
their location, size, and availability. The layout of each warehouse will be optimized to maximize
storage capacity, and may include shelving, pallet racks, and other storage solutions.
Transportation Services: Woozby may offer transportation services to its customers, using a fleet of
vehicles to transport goods to and from the warehouse spaces. The transportation services will be
designed to optimize the efficiency of deliveries, minimizing travel time and maximizing the number
of deliveries per day.

Inventory Management: Woozby will provide inventory management services to its customers,
allowing them to track their inventory levels and manage their stock. The inventory management
system will be designed to optimize the use of warehouse space and minimize the risk of
overstocking or understocking.

Technology Infrastructure: Woozby's online platform will be the backbone of its operations, allowing
customers to book warehouse space, manage inventory, and access logistics services. The platform
will be designed to be user-friendly and efficient, optimizing the customer experience and
streamlining the booking process.

Security and Safety: Woozby will take the necessary steps to ensure the security and safety of its
warehouse spaces and inventory. This may include installing security cameras, using access control
systems, and implementing fire safety measures.

Quality Control: Woozby will implement quality control measures to ensure that its operations meet
the highest standards. This may include regular inspections of warehouse spaces, monitoring of
inventory levels, and tracking of delivery times.

Staffing: Woozby will hire staff to manage its operations, including warehouse managers,
transportation coordinators, and customer service representatives. Staffing levels will be optimized
to ensure that the operations are running efficiently and effectively.

Maintenance and Repair: Woozby will perform regular maintenance and repairs on its facilities and
equipment to ensure that they are functioning at peak performance. This may include routine
inspections, cleaning, and repairs to damaged equipment.

3. PRODUCTION PLANNING

Production planning is an essential aspect of the operations plan for Woozby business. The
production planning process involves designing a strategy to meet the demand for warehouse space,
transportation services, and inventory management. Here are the steps involved in the production
planning of Woozby business:

Forecast Demand: The first step in production planning is to forecast the demand for Woozby's
services. This can be done by analyzing market trends, studying customer behavior, and conducting
surveys. This will help in understanding the expected demand for warehouse space and
transportation services.

Capacity Planning: The next step is to plan for the capacity required to meet the forecasted demand.
This includes identifying the number and size of warehouse spaces required, the size of the
transportation fleet, and the number of staff needed to manage the operations.

Resource Planning: Once the capacity required is identified, the next step is to plan for the resources
needed to support the production process. This includes hiring and training staff, procuring
equipment and supplies, and setting up the technology infrastructure required for inventory
management and logistics.

Production Scheduling: The production scheduling process involves creating a detailed plan for the
production process, including the sequence of activities, the time required for each activity, and the
resources needed for each activity.

Quality Control: The quality control process involves implementing a system to monitor the
production process and ensure that the output meets the desired quality standards. This includes
setting up quality control checks, conducting inspections, and ensuring that staff is trained to identify
and address quality issues.

Continuous Improvement: Finally, the production planning process should include a plan for
continuous improvement. This involves regularly reviewing the production process, analyzing
performance metrics, and implementing changes to optimize operations and improve efficiency.

4. MATERIAL PLANNING

Material planning is an important aspect of the operations plan for the Woozby business. Material
planning involves managing the procurement, storage, and distribution of the materials required for
warehouse management, inventory management, and transportation services. Here are the steps
involved in material planning for Woozby:

Identifying Material Requirements: The first step in material planning is to identify the materials
required for warehouse management, inventory management, and transportation services. This
includes identifying the types of equipment, supplies, and raw materials needed to carry out these
activities.

Determining Material Availability: The next step is to determine the availability of the materials
required. This includes identifying potential suppliers, lead times, and minimum order quantities. It is
important to ensure that there is sufficient inventory to meet demand without having excess
inventory that ties up capital.

Order Placement: Once the materials requirements and availability are determined, the next step is
to place orders with the suppliers. This includes negotiating the terms of the order, such as price,
delivery, and payment terms.

Receiving and Inspection: When the materials are received, they must be inspected to ensure that
they meet the required specifications and quality standards. This includes verifying that the quantity
and quality of the materials received match the purchase order.

Storage and Inventory Management: Once the materials are received and inspected, they must be
stored in a manner that maintains their quality and availability. This includes setting up an inventory
management system to track the materials, their location, and their usage.

Distribution: When the materials are needed for warehouse management, inventory management,
or transportation services, they must be distributed to the appropriate locations. This includes
setting up a transportation network to move the materials efficiently and effectively.
5. MACHINES AND EQUIPMENT PLANNING

Machine and equipment planning is an important aspect of the operations plan for the Woozby
business. The use of machines and equipment is crucial for warehouse management, inventory
management, and transportation services. Here are the steps involved in machine and equipment
planning for Woozby:

Identifying Equipment Requirements: The first step in machine and equipment planning is to identify
the types of equipment required for warehouse management, inventory management, and
transportation services. This includes identifying equipment such as forklifts, pallet jacks, conveyor
systems, and transportation vehicles.

Determining Equipment Availability: The next step is to determine the availability of the equipment
required. This includes assessing the condition and capacity of the existing equipment and
identifying the need for new equipment.

Procurement: When new equipment is required, the next step is to procure it. This includes
identifying potential suppliers, obtaining quotes, and negotiating the terms of the purchase.

Installation and Setup: Once the equipment is procured, it must be installed and set up properly. This
includes ensuring that the equipment is installed in the appropriate location, that it is calibrated and
configured correctly, and that it is connected to the necessary systems and networks.

Maintenance and Repair: Regular maintenance and repair of the equipment is necessary to ensure
that it remains in good condition and operates efficiently. This includes setting up a maintenance
schedule, performing regular inspections, and addressing any repairs or issues that arise.

Replacement and Disposal: Eventually, equipment will reach the end of its useful life and need to be
replaced or disposed of. This requires careful planning and management to ensure that the
replacement equipment is procured in a timely manner and that the disposal of the old equipment is
done properly and in compliance with applicable regulations.

6. MAN POWER PLANNING

Manpower planning is a crucial part of the operations plan for Woozby, as the company requires
skilled personnel to manage its warehouse, inventory, and transportation services. Here are the steps
involved in manpower planning for Woozby:

Job Analysis: The first step in manpower planning is to conduct a job analysis to identify the roles and
responsibilities required for the various positions within the company. This includes identifying the
skills, knowledge, and experience required for each role.

Manpower Forecasting: Once the roles and responsibilities are identified, the next step is to forecast
the manpower required to fulfill those roles. This involves analyzing the current and projected
demand for Woozby's services and identifying the number of employees required to meet that
demand.
Recruitment: Once the required number of employees is identified, the next step is to recruit them.
This involves identifying potential sources of candidates, such as job portals, recruitment agencies,
and employee referrals. It also involves conducting interviews and selecting the most suitable
candidates for the various roles.

Training and Development: Once the employees are hired, it is important to provide them with the
necessary training and development to enable them to perform their roles effectively. This includes
providing job-specific training, as well as ongoing professional development opportunities to enable
employees to enhance their skills and knowledge.

Performance Evaluation: Regular performance evaluation is necessary to ensure that employees are
meeting the required standards and expectations. This involves setting performance goals and
targets, providing regular feedback, and addressing any performance issues that arise.

Succession Planning: Finally, it is important to have a succession planning process in place to ensure
that the company has a pool of skilled and experienced employees who can be promoted to more
senior roles as and when required.

7. OVER-HEAD PLANNING

Overhead requirements refer to the ongoing operational expenses of a business that are not directly
related to the production of goods or services. For Woozby, some of the overhead requirements
include:

Rent and utilities: As Woozby requires a physical warehouse and office space to operate, rent and
utilities are an essential overhead requirement. This includes expenses such as rent, electricity,
water, and internet.

Salaries and benefits: Woozby requires a team of skilled personnel to manage its operations, and this
involves ongoing salaries and benefits for employees. This includes expenses such as salaries, health
insurance, paid time off, and other employee benefits.

Equipment and maintenance: To operate efficiently, Woozby requires various equipment, such as
forklifts, pallet jacks, and inventory management systems. These equipment require maintenance
and repair, which is an ongoing overhead expense.

Marketing and advertising: To attract and retain customers, Woozby requires ongoing marketing and
advertising efforts. This includes expenses such as advertising campaigns, website maintenance, and
social media management.

Insurance: As Woozby deals with inventory and transport services, it requires insurance coverage to
protect against potential losses or damages. This includes expenses such as property insurance,
liability insurance, and workers' compensation insurance.

Taxes and legal fees: As a business operating in India, Woozby is subject to various taxes and legal
fees. These expenses include income tax, sales tax, and legal fees for services such as contract review
and drafting.
9. BUSINESS AND OPERATION PLANNING

Business Strategy :

Market analysis : Before developing a business strategy, it is important to conduct a thorough


analysis of the market.

Competitive advantage: To succeed in warehouse logistics, it is important to develop a competitive


advantage that sets your business apart from others.

Cost management : Managing costs is a key component of any successful business strategy in
warehouse logistics.

Customer service: Providing excellent customer service is essential for building long-term
relationships with customers and securing repeat business.

Technology : Technology plays an increasingly important role in warehouse logistics, and a sound
business strategy should include investments in technology that improve efficiency and accuracy.

Talent management: Recruiting, training, and retaining a skilled and motivated workforce is critical to
the success of any business strategy in warehouse logistics.

Sustainability : Increasingly, customers are looking for logistics providers that prioritize sustainability
and environmental responsibility. A sound business strategy in warehouse logistics should include
measures to reduce energy consumption, minimize waste, and promote sustainability throughout
the supply chain.

Marketing Plan :

Position Strategy :unique value proposition we will be giving competitive pricing along with
offers/discount

Operational Processes :

Receiving: The first step in the operation process is the receipt of goods from suppliers or
manufacturers.

Storage: Once the goods are received, they will be assigned a storage location based on their
characteristics, such as size, weight, and fragility.

Order picking: When a customer places an order, the warehouse staff will use the warehouse
management system to locate and retrieve the requested items from their storage locations.

Packing : After the items have been picked, they will be packed according to the customer’s
specifications, such as the type of packaging material or labeling requirements.

Shipping: Once the items have been packed, they will be loaded onto a truck or other mode of
transportation for delivery to the customer.

Maintenance and safety : Finally, the warehouse staff will ensure that the facility and equipment are
properly maintained and that safety protocols are followed at all times.

Financial Projections :

Startup cost be : 1,23,00,000 ,Rent or owning of a warehouse : 82,00,000 , Equipment And


Machinary : 40,00,000
The breakeven point will achieve in 3.4 years and After 3.5 years we are on profits

The potential sources of funding, such as loans or investors, or bootstrapping

Human Resources Management :

Management Team : CEO,CFO,COO AND CTOO

Marketing Team

Operations Team

IT Team

Customer Services Team

Human Resources Team

Financial And Accounting Team

10. LICENSE PERMIT AND REGULATION REQUIREMENT

As a logistics and warehousing business, Woozby will require various licenses, permits, and
compliance with regulations to operate legally in India. Here are some of the licenses, permits, and
regulations that Woozby will need to obtain:

Business registration: Woozby will need to register as a business entity, such as a private limited
company, with the Registrar of Companies.

Goods and Services Tax (GST) registration: As per Indian regulations, all businesses with a turnover of
more than Rs. 20 lakhs are required to register for GST.

Warehousing License: Woozby will need to obtain a warehouse license under the Warehousing
(Development and Regulation) Act, 2007, to operate legally in India.

Building permits: Woozby will need to obtain building permits from the local municipal corporation
or the relevant authority for any construction or renovation of its warehouse or office premises.

Trade license: Woozby will need to obtain a trade license from the local municipal corporation to
operate its business in a particular region or city.

State transport permit: Woozby will require a state transport permit to operate commercial vehicles
within a particular state.

Environmental permits: If Woozby plans to store or transport hazardous materials or chemicals, it


may require environmental permits under the Air and Water Act or other relevant environmental
laws.

Labor compliance: Woozby will need to comply with various labor laws and regulations, including
minimum wages, working hours, and social security contributions.

Safety and security compliance: Woozby will need to ensure compliance with safety and security
regulations, including fire safety regulations, worker safety regulations, and cyber security
regulations.
11. OPERATIONAL BUDGET

The operations budget of Woozby business would include the expenses related to the day-to-day
operations of the business. Here are some of the key elements that could be included in the
operations budget:

Rent/Lease: The cost of renting or leasing warehouse and office space for the business.

Labor Costs: This includes salaries, wages, employee benefits, and other costs associated with
employing staff such as recruitment and training expenses.

Inventory Costs: The cost of acquiring and storing inventory, including purchase costs, transportation,
and storage expenses.

Equipment and Maintenance Costs: The cost of purchasing or leasing equipment and the ongoing
expenses associated with maintaining and repairing equipment.

Utilities: The cost of electricity, water, and other utilities required to run the business.

Insurance: Insurance premiums for property, liability, and workers' compensation coverage.

Marketing and Advertising Expenses: The cost of advertising and promoting the business through
various channels such as digital marketing, social media, and print advertising.

IT and Communications: The cost of hardware and software required for running the business, such
as computers, servers, software licenses, and communication expenses.

Legal and Professional Fees: The cost of hiring attorneys, accountants, and other professionals to
advise on legal, financial, and other matters related to the business.

Miscellaneous Expenses: Any other expenses related to the operations of the business that are not
covered in the above categories.

12. IMPLEMENTATION
1 Receive Goods

2.Receipts & Putaway

3.Track & Allocate Stock

4.Pick

5.Packing

6.WIP ( Work In Progress )

7.Shipping

8.Returns

9.Advanced Reports

HR PLANNING :

DEMAND AND FUTURE HR SUPPLY :

Current And Future HR Supply

The current and future human resource supply for Woozby business depends on several factors,
including the company's growth plans, industry trends, and the availability of skilled labor in the
market. Here are some considerations for the current and future HR supply for Woozby:

Current HR Supply:

Woozby is a technology-based startup that aims to revolutionize the way businesses access
warehouse space through a platform for warehouse sharing. Therefore, Woozby would require
employees with expertise in software development, logistics, warehousing, and transport operations,
as well as skilled customer service representatives to manage client relationships. Woozby can start
by hiring employees with relevant industry experience, and as the business grows, it can expand its
hiring efforts to include new graduates and entry-level candidates. Additionally, Woozby could
consider hiring freelance workers or outsourcing certain tasks to manage its HR supply and control
costs.

Future HR Supply:

As Woozby grows and expands its operations, it would need to identify and address its future HR
supply requirements. This would involve forecasting the company's HR needs based on business
growth projections and industry trends. Woozby could explore partnerships with educational
institutions to establish training programs and internships to create a pipeline of skilled talent.
Additionally, Woozby could offer competitive compensation packages, professional development
opportunities, and other incentives to attract and retain top talent.
DEMAND FORECAST :

Demand forecasting is an essential aspect of human resource planning for any business, including
Woozby. Accurately forecasting the demand for human resources helps Woozby ensure that it has
the right people in the right roles at the right time to meet its business needs. Here are some
considerations for demand forecasting of human resource planning for Woozby business:

Business Growth Projections: Woozby's demand for human resources would depend on its business
growth projections. The company would need to forecast the demand for employees in various roles,
such as software developers, customer service representatives, logistics managers, warehouse
managers, and transport operations managers.

Industry Trends: Woozby would need to consider industry trends when forecasting demand for
human resources. As the warehousing and logistics industry evolves, Woozby may need to hire
employees with different skill sets or adapt its existing workforce's roles and responsibilities to meet
changing market demands.

Seasonal Demand: Woozby's demand for human resources may fluctuate seasonally, with increased
demand for warehouse and transport operations during peak seasons. The company would need to
forecast these demand fluctuations to ensure it has enough employees to meet demand.

Employee Turnover: Employee turnover is a natural part of any business. Woozby would need to
consider the turnover rate for each job role when forecasting demand for human resources.
Additionally, the company would need to have strategies in place to attract and retain top talent to
minimize turnover.

Technological Advancements: As Woozby is a technology-based startup, the company would need to


consider technological advancements when forecasting demand for human resources. The company
may need to hire employees with specialized skills in emerging technologies, such as artificial
intelligence, machine learning, and robotics.

HR SOURCING STRATEGY AND IMPLEMENTATION :

HR sourcing strategy and implementation refer to the methods used by a company to attract and
acquire the right talent for the organization. Here are some steps that the Woozby business can take
to develop an effective HR sourcing strategy:

Determine the hiring needs: The first step in developing an HR sourcing strategy is to determine the
hiring needs. This can be done by conducting a job analysis to determine the required skills,
qualifications, and experience for each position.

Identify recruitment channels: Once the hiring needs are determined, the next step is to identify the
recruitment channels that will be used to reach potential candidates. This may include online job
boards, social media platforms, professional networks, and referrals.

Create a candidate profile: A candidate profile is a detailed description of the ideal candidate for a
particular position. This profile should include information about the required skills, qualifications,
experience, and personal qualities of the candidate.
Develop a recruitment plan: A recruitment plan should be developed that outlines the steps that will
be taken to attract and acquire the right talent. This plan should include timelines, responsibilities,
and budget.

Implement the recruitment plan: Once the recruitment plan is developed, it should be implemented.
This may involve posting job ads, conducting interviews, and screening candidates.

Evaluate the results: After the recruitment plan has been implemented, it is important to evaluate
the results. This can be done by analyzing the number and quality of applicants, the time-to-fill for
each position, and the cost-per-hire.

WHY WE CONDUCT WORKFORCE PLANNING :

Woozby business conducts workforce planning to ensure that it has the right number of employees
with the required skills, knowledge, and experience to achieve its strategic goals and objectives.
Workforce planning helps the organization to align its workforce with its business strategy, anticipate
future workforce needs, and identify any gaps in the current workforce.

Here are some reasons why the Woozby business conducts workforce planning:

Anticipate future workforce needs: Workforce planning helps the organization to anticipate its future
workforce needs based on its business strategy, growth plans, and industry trends. This enables the
organization to be proactive in identifying and addressing any gaps in the current workforce.

Ensure workforce readiness: Workforce planning ensures that the organization has the right people
with the required skills, knowledge, and experience to meet its current and future business needs.
This helps to ensure that the organization is prepared for any changes or challenges that may arise.

Optimize workforce costs: Workforce planning helps the organization to optimize its workforce costs
by ensuring that it has the right number of employees in each department or function. This helps to
reduce labor costs while maintaining the required level of productivity and efficiency.

Improve employee retention: Workforce planning helps the organization to identify any potential
gaps in employee skills or knowledge and to provide appropriate training or development
opportunities. This helps to improve employee engagement and retention, which is essential for
business continuity and success.

HR MANUAL :

HR Manual

Recruitment and Selection: We use a fair and impartial recruitment and selection process in our
company. We work hard to find and keep talented people who share our dedication. Assessments of
skills, credentials, and cultural fit are all part of the selection process.
Benefits for Employees: We provide a comprehensive benefits package to all of our staff members,
including health insurance, retirement savings, and paid time off. Benefit eligibility is determined by
job classification and service history.

Employment Policies: We are dedicated to abiding by all applicable labour laws and rules. Our
employment policies address a number of employment-related topics, including working conditions,
pay, benefits, time off, and performance evaluation. These rules must be followed by every
employee.

Performance management: We think it's important to give our workers regular feedback on how
they're doing. Setting specific objectives and benchmarks, offering continuous feedback, and
conducting performance reviews all form part of our performance management process.

Training and Development: In order to improve our employees' abilities and knowledge, we make
investments in their training and development. Through on-the-job training, workshops, and
seminars, we offer chances for professional growth.

Health and safety: We place a high priority on the well-being of our workers. Our occupational health
and safety regulations, emergency response protocols, accident reporting, and other workplace-
related topics are all covered by our health and safety policies.

Employee Conduct: It is expected that all employees always act in a professional and ethical way. The
standards of conduct we demand of our employees are outlined in our code of conduct.

Complaints and Grievances: We have a procedure in place for handling complaints and grievances.
Any issues that employees may have are encouraged to bring up with their manager or an HR
representative. All complaints will be thoroughly investigated and promptly handled.

Termination of Employment: Although we aim to keep a good working relationship with each of our
employees, we acknowledge that there may be circumstances where it is necessary to terminate
employment. Our termination policies lay out the steps to take and the criteria that should be met by
management and employees.

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