Installation / User Guide

Hitachi Global Storage Technologies, Inc.

Tool & Database Development Team

Customer Quality Assurance
Quality Assurance

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Document History

R1.1 Jun 22, 2005 Initial release

R1.2 Sep 01, 2005

R1.2.7 Sep 14, 2005 Add notes for LOGIN procedure of Microdrive Generic Models

R1.2.8 Sep 30, 2005 Reconstruction to match with "NO DRIVE-LOGIN"

R1.2.9 Oct 12, 2005 Typo fixes

R1.3 Jun 01, 2006 Add “DO NOT RETURN TO HITACHI GST” comment in
section 1.1, support New Brand-Type in section 1.2 and
HiTest option sequence Guide as section 4.0 etc.

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 CONTENTS
1.0 HiTest Installation Guide ............................................................................................................. 5

1.1 Introduction .................................................................................................................................. 6

1.2 HiTest Supported Products......................................................................................................... 7

1.3 System Requirements - Hardware.............................................................................................. 9

1.3.1 Minimum Requirements......................................................................................................... 9
1.3.2 Recommended...................................................................................................................... 10
1.3.3 Bar Code Reader Suppliers ................................................................................................. 11
1.3.4 Adapter Cards Supported.................................................................................................... 12
1.3.5 IDE Controller Installation ................................................................................................... 16

1.4 System Requirements - Software ............................................................................................. 17

1.4.1 Microsoft .NET Framework Redistributable Package version 1.1.................................... 17
1.4.2 HiTest Installation ................................................................................................................ 18

2.0 HiTest User Guide ...................................................................................................................... 19

2.1 First Time Setup ......................................................................................................................... 20

2.1.1 Launch HiTest....................................................................................................................... 20
2.1.2 IDE PCI Card - Port Setup .................................................................................................... 21
2.1.3 User Login............................................................................................................................. 23
2.1.4 User Login Requirements for GENERIC Customer Support ............................................ 24

2.2 Ready to Start............................................................................................................................. 25

3.0 Start Testing ............................................................................................................................... 26

3.1 HiTest Test Option Selection .................................................................................................... 26

3.2 Testing a Drive ........................................................................................................................... 29

3.3 During HiTest ............................................................................................................................. 30

3.4 Result of HiTest.......................................................................................................................... 31

3.4.1 HiTest Result and Color Code Summary............................................................................ 31

3.5 Drives Not Ready (DNR) Result Entry ...................................................................................... 32

3.6 HiTest Results in the HiTest\Log Folder .................................................................................. 34

3.7 HiTest Logs for Standard Version ............................................................................................ 36

3.8 Logs for Hitachi GST representative for further Analysis ...................................................... 38

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4.0 HiTest option sequence Guide ................................................................................................. 39

4.1 Firmware Update ....................................................................................................................... 39

4.2 Write Abort Detection ............................................................................................................... 45

APPENDIX – A
DNR Result Entry Aid - Barcode List .......................................................................................... 46

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1.0 : HiTest Installation Guide

HiTest Installation Guide

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1.1 : Introduction

HiTest is developed to support Hitachi HDD distributors or customers of distributors focused on customer Line
Integration Reject or Field Reject Failure Diagnostics. This software can be given to distributors or their
customers.

*Note
“Do not return to Hitachi GST” of disposition has two means.
NFF: No Failure Found.
There are no error records in a drive and
Head Amp and Servo Measurement is Good.
CID: Customer Induced Damage Failure (Handling Damage).
RRO Measurement is criteria over and
Seems that Disk Shift was caused by handling damage.

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1.2 : HiTest Supported Products

Brand - Type Model

Deskstar-7K160 HDS721616PLAT80 HDS721612PLAT80 HDS721680PLAT80
Deskstar-7K160 HDS721616PLA380 HDS721612PLA380 HDS721680PLA380
Deskstar-7K250 HDS722512VLAT20 HDS722512VLAT80 HDS722516VLAT20
HDS722516VLAT80 HDS722525VLAT80 HDS722525VLAT80
HDS722540VLAT20 HDS722580VLAT20 HDS722512VLSA80
HDS722516VLSA80 HDS722525VLSA80 HDS722540VLSA80
HDS722580VLSA80
Deskstar-7K250 HDS722512VLAT20 HDS722512VLAT80 HDS722516VLAT20
HDS722516VLAT80 HDS722525VLAT80 HDS722525VLAT80
HDS722540VLAT20 HDS722580VLAT20 HDS722512VLSA80
HDS722516VLSA80 HDS722525VLSA80 HDS722540VLSA80
HDS722580VLSA80
Deskstar-7K400 HDS724040KLAT80 HDS724040KLSA80
Deskstar-7K400 HDS724040KLAT80 HDS724040KLSA80
Deskstar-7K500 HDS725050KLAT80
Deskstar-7K500 HDS725050KLA360 HDS725050KLA380
Deskstar-7K80 HDS728040PLAT20 HDS728080PLAT20
Deskstar-7K80 HDS728040PLAT20 HDS728080PLAT20
Deskstar-T7K250 HDT722516DLAT20 HDT722516DLAT20 HDT722516DLAT80
HDT722516DLAT80 HDT722516DLAT80 HDT722525DLAT20
HDT722525DLAT20 HDT722525DLAT80 HDT722525DLAT80
HDT722525DLAT80
Deskstar-T7K250 HDT722516DLA320 HDT722516DLA380 HDT722525DLA320
HDT722525DLA380
Cinemastar-7K160 HCS721616PLAT80 HCS721612PLAT80 HCS721680PLAT80
Cinemastar-7K160 HCS721616PLA380 HCS721612PLA380 HCS721680PLA380
Endurastar-J4K30/N4K30 HEJ423030F9AT00 HEN423030F9AT00 HEJ423020F9AT00
HEN423020F9AT00
Microdrive-3K4 HMS360402D5CF00 HMS360404D5CF00
Microdrive-3K6 HMS360602D5CF00 HMS360604D5CF00 HMS360606D5CF00
Microdrive-3K8 HMS361006M5CE00 HMS361008M5CE00
Travelstar-4K80 HTS428080F9AT00 HTS428060F9AT00 HTS428040F9AT00,
HTS428030F9AT00
Travelstar-C4K60 Slim HTC426060G8CE00 HTC426040G8CE00 HTC426030G5CE00
HTC426020G5CE00
Travelstar-4K120 HTS421240H9AT00 HTS421260H9AT00 HTS421280H9AT00
HTS421210H9AT00 HTS421212H9AT00
Travelstar-4K40 HTS424020M9AT00 HTS424030M9AT00 HTS424040M9AT00
Travelstar-C4K40 HTC426030G7CE00 HTC426020G7CE00
Travelstar-5K160 HTS541616J9AT00 HTS541612J9AT00 HTS541610J9AT00
HTS541680J9AT00 HTS541660J9AT00 HTS541640J9AT00
HTE541616J9AT00 HTE541612J9AT00 HTE541610J9AT00
HTE541680J9AT00 HTE541660J9AT00 HTE541640J9AT00
Travelstar-5K160 HTS541616J9SA00 HTS541612J9SA00 HTS541610J9SA00
HTS541680J9SA00 HTS541660J9SA00 HTS541640J9SA00
HTE541616J9SA00 HTE541612J9SA00 HTE541610J9SA00
HTE541680J9SA00 HTE541660J9SA00 HTE541640J9SA00
Travelstar-5K100 HTS541010G9AT00 HTS541020G9AT00 HTS541030G9AT00
HTS541040G9AT00 HTS541060G9AT00 HTS541080G9AT00
Travelstar-5K100 HTS541010G9SA00 HTS541020G9SA00 HTS541030G9SA00
HTS541040G9SA00 HTS541060G9SA00 HTS541080G9SA00
Travelstar-5K80 HTE548040M9AT00 HTE548060M9AT00 HTE548080M9AT00
HTS548020M9AT00 HTS548030M9AT00 HTS548040M9AT00
HTS548060M9AT00 HTS548080M9AT00
Travelstar-7K100 HTS721040G9AT00 HTS721060G9AT00 HTS721080G9AT00
HTS721010G9AT00
Travelstar-7K60 HTE726040M9AT00 HTE726060M9AT00 HTS726060M9AT00
Travelstar-80GN IC25N020ATMR04-0 IC25N030ATMR04-0 IC25N040ATMR04-0
IC25N060ATMR04-0 IC25N080ATMR04-0
Travelstar-C4K60 HTC426020G7CE00 HTC426030G7CE00
Travelstar-C4K60 HTC426020G7AT00 HTC426030G7AT00 HTC426040G9AT00
HTC426060G9AT00

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Ultrastar-10K300 HUS103030FL3600 HUS103014FL3600 HUS103073FL3600
HUS103036FL3600 HUS103014FL3800 HUS103073FL3800
HUS103030FL3800 HUS103036FL3800
Ultrastar-15K147 HUS151414VLF200 HUS151473VLF200 HUS151436VLF200
HUS151414VLF2E0 HUS151473VLF2E0 HUS151436VLF2E0
HUS151414VLF400 HUS151473VLF400 HUS151436VLF400
Ultrastar-15K147 HUS151414VL3600 HUS151473VL3600 HUS151436VL3600
HUS151414VL3800 HUS151473VL3800 HUS151436VL3800

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1.3 : System Requirements - Hardware
1.3.1 : Minimum Requirements

Hardware / Software Pre-requisites for using HiTest for Corporate Level 1.0 Failure Analysis

Component Minimum Advise Notes

Operating System Windows 2000 or XP
Processor 1.0GHz Generally higher the better. Very
dependant on number of drives being
tested
Memory 256 MB Generally higher the better.
HDD 10GB Minimal requirement
Motherboard 1x IDE secondary For testing multiple ATA drives the 10x ports (5x PCI-IDE adaptor card)
master port for IDE test biggest req. is PCI slots. 4 or 5. This have been verified to work with
1x PCI slot for SATA or will probably dictate the spec of the HiTest.
SCSI/FCL test board, higher PCI slots tend to be on
higher spec boards
Peripherals CD-ROM or USB Memory, Bar code Bar code scanner will save a lot of
scanner (essential for high volume time in logging drives that don’t
testing) capable of reading BC39, start.
BC128 and BC412 Barcode must be programmed to
perform a carriage return after
reading data.
Communication USB (Memory Stick), Ethernet / USB could be used for loading such
Modem tools as DFT in the event that a
floppy is too small or not available.
Ethernet / Modem for updates
through web or future
implementations.
Graphics 800 x 600 1024 x 768 recommended, 64K colors

PATA Test port on mother Can utilize on-board secondary Mater

board port. (Cannot test on Primary port)
SATA Test port on mother Can utilize on-board SATA port using HiTest is not compatible with
board the Marvell bridge Chipset Silicon Image SATA Chip
(Highpoint)

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1.3.2 : Recommended

"HiTest" requires data entry for the drive Serial Number, Model ID and Customer Serial Numbers when the
tested drive is DNR .(refer to 3.5) A barcode reader will increase the efficiency and accuracy of logging in such
data. Following pages are the reference information for barcode readers and also adaptor cards and other
suppliers that have been tested with HiTest.

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 1.3.3 : Bar Code Reader Suppliers

There are many barcode readers available and below are just a few that we known to work. The only
requirement is that it can read code types 39 and 128.

For Travelstar 40GN and 60GH only, one will require it to support code type 412.

Component Supplier Web site

Metrologic http://www.metrologic.com/corporate/prooducts/pos/MS
MS 5145 Eclipse 5145.htm

IDAutomation $99 on
P'nP USB http://www.idautomation.com/scanners/

Barcode Reader Opticon http://www.opticonusa.com/usb.htm

OPT-6125-USB

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 1.3.4 : Adapter Cards Supported

Component Supplier Product Name / Part Number

Promise Technology, Inc PATA U133 controller
http://www.promise.com/
PCI-PATA adaptor card

Non Bland COMMERCIAL Adaptor Card

Widely available on the WEB
Sample
http://www.importya.com/Game/pasokon/hardset.htm
” adaptor card
2.5" to 3.5”

(Use with PCI-PATA

Adaptor card)

(Usable for 1.8"CE drives)

HighPoint HighPoint
http://www.highpoint-tech.com/ Rocket RAID 1520 SATA controller
Rocket RAID 1540 SATA controller
Rocket RAID 1542 SATA controller

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 LINDY SATA Adaptor for Main board IDE
http://www.lindy.com/us/ slot
Part No.70544

System TALKS Inc. SUGOI CARD

http://www.system-talks.co.jp/ SATA-TR150APS
PCI-SATA adaptor card
(Mervell Bridge Chip is
required)

(Silicon Image Bridge Chip is

not supported due to their
incompatibility to Vendor
unique commands
straightforward)

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FOR MICRODRIVE
Component Supplier Product Name / Part Number
PCMCIA-CFII+ adaptor IBM Corp. PC Card Adaptor for IBM Microdrive
card http://www.ibm.com/ IBM P/N : 13G1037 (FRU P/N : 00N8075)

(Usable only for the

Microdrive which supports
CF-II+ mode)

No bland COMMERCIAL Adaptor Card

http://linitx.com/

(Not tested by HiTest development team)

ATA-CFII+ adapter card No bland COMMERCIAL Adaptor Card

http://www.parvus.com
(Use with PCI-PATA
Adaptor card)

(Not tested by HiTest development team)

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SCSI/FCAL/SAS
Component Supplier Product Name / Part Number
LSI LOGIC LSI20320-R
http://www.lsilogic.com
PCI-SCSI adaptor card

LSI LOGIC LSI40919H PCI, 2G, Copper

http://www.lsilogic.com
PCI-Fiber Channel adapter
card

LSI LOGIC SAS 3442X, PCI-X, 8-port 3Gb/s Serial

http://www.lsilogic.com Attached SCSI (SAS)
PCI-X to SAS adaptor card

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 1.3.5 : IDE Controller Installation

During the first boot of the test system after installing new IDE PCI Controllers, Windows will declare "New
Hardware Found" and offer the option to install a driver. At this stage hit "Cancel". This will occur at every re-
boot.

The reason for this is that with the drivers installed, the OS is free to poll the drive when ever it wants for what
ever reason. HiTest communicates to the drive directly through the port address out of sight of the OS. If both
occur at the same time during certain operations it can be detrimental to the test routine and function of HiTest.

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1.4 : System Requirements - Software
1.4.1 : Microsoft .NET Framework Redistributable Package version 1.1

This package must be installed prior to the installation of HiTest. The install package is available from your
technical support representative or the following URL.
http://www.microsoft.com/downloads/details.aspx?FamilyId=262D25E3-F589-4842-8157-
034D1E7CF3A3&displaylang=en

Start the installation by clicking “Download” . Run directly from the web by selecting or to
your hard drive for installation later.
Follow the on screen instructions for installation until complete.

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 1.4.2 : HiTest Installation

The latest releases of HiTest install package can be obtained from your local technical support representative of
the Hitachi GST.

Double Click the “Setup.exe" file and follow the on screen instructions until installation is complete.
You have now installed the HiTest application on your system.
You should see the following shortcut in your Windows Programs listing;

And the following shortcut icon on your desktop;

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2.0. : HiTest User Guide

HiTest User Guide

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2.1 : First Time Setup
2.1.1 : Launch HiTest

Double click the icon on your desk top. Log-in information is required here that will be used in the summary data
and must be entered accurately if report generation is to be accurate and efficient.

For the first time user, the PCI Check screen will appear. Please refer to the relevant sections for further advice.

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 2.1.2 : IDE PCI Card - Port Setup

HiTest supports upto 10 port addresses through which it can test a drive. These will include any detected
controllers resident in the host PC (on the motherboard) as well as added PCI controllers, for PATA and SATA.
With some modern systems there can be to sets of PATA as well as SATA controllers on-board which can
consume mst of the available ports, thus, when one adds PCI controllers they may not be visible on the HiTest
screen.
In this event one can re-order the port assignments in the PCI Card setup window as described below;

From the main HiTest window select the drop down menu ad choose the option.

The ports defined in the PCI Card Information (0 to 9) equate to the Ports defined in the HiTest main window
(1 to 10)

As one can see above, the number of ports in the PCI Check window exceed 9, 13 in fact. In this case any
drives attached to the last 4 ports would not be seen when scanned in HiTest.

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To overcome this one can change the order of assigned ports, pushing the (unused) system controllers to the
end. Simply overtype your preferred port assignment and ;

* Note here the positions of the controllers remain the same but the port assignment has changed. In the first
window drives on ports

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 2.1.3 : User Login

During the launch of HiTest / Login one will be asked to enter various data about the User and their Location.
HiTest is an integral part of the Failure Analysis process. It's main purpose is to test Hard Disk Drives to a
common routine and to record those details for pareto analysis. For those purposes to be meaningful it is
essential that the information be entered consistently and accurately.
The User Login information allows the individual drive test data to be linked to a particular Customer / User.
The details one enters must be consistent for all tests performed for that user.

Required at EACH launch

Required at FIRST launch only

User Name Full name of the person testing these drives.

If the user changes during a day without a reboot, one must re-enter the user name
in the User Information through the HiTest drop down menus.
Customer Name This should be the name of the company where this installation of HiTest s being
run. It must be kept consistent for all instances of this company across all
geographies.
Customer Factory or ODM This is a name or acronym used to define this site location within the company
defined in the "Customer name" field. This must be kept consistent for all entries
made at this location.
Customer City The City where this location is situated.
Customer Country The country where this location is situated.
Failed At Segment - where drive failed. (ie. Line=Line integration )
Tester Name Tester No.1, PC1, etc..

Note:
The fields are designed for alpha-numeric characters. Please refrain from using any other characters such as ",",
"." and "-"
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 2.1.4 : User Login Requirements for GENERIC Customer

Before one tests any products, it is essential for HiTest to gather information about the user and location that the
tests are to be conducted. These details will be sorted in the results files for each drive tested.

The following details will help your Customer Support representative, and subsequently the Hitachi GST FA
Labs, to understand where the drive has failed and returned from. It will help to understand if there are certain
trends in returns;

For example, Customer A has 2 PC's running and PC1 is exhibiting more DNR (Drive Not Ready) errors than
PC2. This could indicate hardware issues with that system and not real drive failures.
Or Customer B has multiple locations and one location is showing a significantly higher failure rate than the
other locations. This could indicate a unique problem at that location or a specific system or environment that
the drive is being used in, and not real drive failures.

All of this will help to isolate any issues quickly and improve overall quality.

User Name Full name of the person testing these drives.

If the user changes during a day without a reboot, one must re-enter the user name
in the User Information through the HiTest drop down menus.
Customer Name This should be the name of the company where this installation of HiTest s being
run. It must be kept consistent for all instances of this company across all
geographies.
Customer Factory or ODM This is a name or acronym used to define this site location within the company
defined in the "Customer name" field. This must be kept consistent for all entries
made at this location.
Customer City The City where this location is situated.
Customer Country The country where this location is situated.
Failed At Segment - where drive failed. (ie. Line=Line integration )
Tester Name Tester No.1, PC1, etc..

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2.2 : Ready to Start

Once the User Login completed, the main HiTest screen will appear and you can start testing drives.

NOTE: Please check that the Date and Time are reported correctly. If not, please correct in the system settings
before continuing.

Date & Time

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3.0 : Start Testing
3.1: HiTest Test Option Selection

HiTest's prime function is to perform level 1.0 Failure Analysis. This involves collecting parametric data from
the drive in order to assess if the drive is fundamentally good or defective.
Drives that are NFF ( No Fault Found ) are parametrically good, however in order to be confident that the drive
can be returned to a user environment one must test the entire user area.
The following describes the process for setting the test routine to include a Read Verify to all sectors of the
drive for all drives that have passed the standard sequence as NFF.

Click Test Option button , then following screen will open.

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Basically, Optional sequence can be run only after the Standard Sequence (STD SEQ).
Even if you choose the "WRITE ABORT DETECTION", the Standard Sequence will be executed before write
abort detection step.
As an exception, only "Firmware Update" is performed without the Standard Sequence.

"STD SEQ + Sequential xxx" option are performed only when the result of STD SEQ is NFF-XXX.
"WRITE ABORT DETECTION"option is performed only when the result of STD SEQ is RHE=1.

*Note
About "Firmware Update" and "WRITE ABORT DETECTION" option explain in chapter 4 more detail.

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Please choose the optional sequence from the list shown here.
The following sample screen shows when the Sequencial Read is selected. The option will be run after test
sequence.

Click Apply button ,

You need this operation every HiTest start up. (This option Selection won't be saved when HiTest rebooted)

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3.2 : Testing a Drive

Once the drive has been "logged in". One can attach it to the bus and run HiTest.
Attach the drive as a Master drive to an approved Controller port. One can attach multiple drives and test
multiple drives at the same time. Once all drives to be tested are attached, apply power.
Allow some time for the drives to spin up and make themselves known on the bus, then, on the HiTest screen,

click the button.

A successful scan of all attached drives will result in a screen like this;

All rows turning YELLOW, indicating a successful scan and awaiting test start.

If the Result field holds a "DNR", please push this button once again.
If the drive is a true DNR then the HiTest program will eventually classify it as such and present the row as
follows;

Turning the DNR drives rows PINK indicates a true DNR, please execute DNR login process (refer to 3.5).

Once you have established the number of drives you wish to test and all show a YELLOW row after scanning

the bus, one can start the test by clicking the button on the main HiTest screen.

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3.3 : During HiTest

A new window will appear indicating the test steps and their progress. The rows will also turn PALE BLUE to
indicate they are running.

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3.4 : Result of HiTest
3.4.1 : HiTest Result and Color Code Summary

After a test is completed, a result can be judged by the color of a line as shown in the following figures.

The meaning of each color is as follows.

Gray : Default field color
Yellow : Ready to Start HiTest
Pink : DNR (Drive Not Ready)
Pale Blue : Drive running
Blue : Drive Passed HiTest
Red : Drive Failed HiTest
Purple : Customer Induced Damage Failure (Handling Damage)
Orange : No Drive Login Data
Green : Normal End of Write Abort Detection function

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3.5 : Drives Not Ready (DNR) Result Entry

If the drive(s) fail to initialize for what ever reason on HiTest, it is classified as a DNR (Drive Not Recognized)
and will be highlighted "pink", as the two in the capture below show;

In this event, please execute DNR login process as follows;

Select the button from the Login main screen.

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Note. Use the "Scanner entry” field box for entering information. HiTest will automatically understand what is
being entered and act accordingly.

(1) Wand in the Serial Number barcode from the HDD label. * mandatory required

(2) Select the DNR Status.

(3) Enter the Mfg Date, obtained from the HDD Label. (option: if available)

(4) Save the data by clicking on the button.

Note. If the Drive Serial Number is missing or a carriage return has not been used after inputting the text, the
following message will pop-up.

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3.6 : HiTest Results in the HiTest\Log Folder

When HiTest completes testing a drive it will create all the relevant output files and store them in the main
HiTest log folder or one of it's sub-folders as seen below;

The default folder in which HiTest is installed : C:\Program Files\HiTest\

The folder of the log files for tester : (HiTest folder)\log\
The folder of the log files for each drives : (HiTest folder)\log\(Model Name)\

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HiTest Standard Log (Sample)

Individual Log

Summary Log

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3.7 : Logs to check the Test Results

There are 2 type of log in the text format.

[1] Test Summary Log --- file name: yyyymmdd_TesterName.log

This log shows test result summary for one day.

Please check the Disposition column for Return to Hitachi GST or Do not return to Hitachi GST.

(Sample image)

[2] Drive Test Log --- file name: DriveSerialNumber.log

This log shows individual drive test result.

You can find the drive information at the beginning of this log and disposition at the end of the log..

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(Sample image)

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3.8 : Logs for Hitachi GST representative for further Analysis

There are 2 types of logs which are not in the text format.

[1] Test Summary Log --- file name: yyyymmdd_TesterName.blb

Sample :

[2] Drive Test Log --- file name: DriveSerialNumber.blb

Sample :

These files are created for Hitachi GST Failure Analysis Engineer use only. Please pass those files for your
Hitachi GST representative.

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4.0 : HiTest option sequence Guide
4.1: Firmware Update
[1] For Multiple Drive
This method has been supported from HiTest Version 1.69.

1. Please select the optional sequence, "Firmware Update".

This optional sequence is supporting firmware update for multiple drives(both desktop and mobile products )
and this is installed automatically(both Expert Version and Standard Version)

2. Please click the "Scan Drive" button.

When "Fiemware Update" option is seledted, Drive Login is not required even if Expert version.

3. Please click the "Test Start" Button

4. Please select the firmware file of the revision which you are going to update since file select window is
displayed.

5. HiTest updates only the drive which matched the selected file.

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Note : Please ignore the DISPOSITION in the text log, although it is displayed as "RETURN TO HITACHI
GST" when firmware update is not performed.

[2] For Single Drive

Please double click around the S/N (shown below) to get into the command utility to download the microcode.

Double CLICK

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Please click the Tools tab then click the Open button

CLICK

Following screen will be shown.

Please click the folder which is including the Microcode File.
Please click the OK button

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Please select the firmware you would download from the ListBox.
Please click the DownLoad button.

CLICK

Warning message will be displayed.

Please click the Yes button to make sure if you would really like to update the microcode.
Download operation will be started.

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Please do not touch your keyboard or mouse during the update operation.

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When download is completed, the following screen will be shown.

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4.2: Write Abort Detection

This optional sequence is provided by the script file.

In the case of RHE=1, HiTest writes the LBA of the read hard error (RHE) and read back the same LBA.
If read command is completed without error, HiTest judges the read hard error was caused by the write abort.
Optional error code will be 0000 (No error) and the color bar will be in Green.

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APPENDIX - A : DNR Result Entry Aid - Barcode List
DNR Login Options (Login Ver. 1.37 or later)
http://www.barcodesinc.com/generator/index.php 2005.08.04

Type Code-128-B
Output JPEG
Styles Draw border
Size W:120 H:60
Xres 1

01 CID-FAKE MODEL LABEL NR001 11500000

HDD-OTHER IDENTIFY/INQUIRY
02 NR002 30500000
ERROR

03 HDD-OTHER HITEST HANG NR003 30600000

HDD-OTHER HITEST ABORTED BY

04 NR004 30700000
OPERATOR

HDD-DNR-NO SPIN / ACTUATOR

05 NR005 31100000
EXCITATION SOUND

06 HDD-DNR-NO SPIN/NO SOUND NR006 31200000

HDD-DNR-SPINS BUT MOTOR

07 NR007 31300000
UNSTABLE / STOP

HDD-DNR-SPINS/NO ACTUATOR
08 NR008 31400000
LOADING

HDD-DNR-SPINS WITH ACTUATOR

09 NR009 31500000
KNOCKING SOUND

HDD-DNR-SPINS WITH SCRATCHING

10 NR010 31800000
SOUND AFTER HEAD LOAD

HDD-DNR-SPINS/HEAD LOADING
11 NR011 31900000
SOUNDS OK

12 HDD-DNR-OTHER NR012 32000000

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 Thank You

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