Curriculum Vitae Shyam Ranjan Mohanty

Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 3

CURRICULUM VITAE

Shyam Ranjan Mohanty


Present Address: Ramchandra pur Bazaar,
near R.I office , Po/Ps-Jatni, Dist-Khordha
Email: [email protected]
Mob: 7008682595

Professional Summary
To start my career with an organization where I could add value to the organization for the mutual success by
using my technical knowledge and skills . 

Key Skills

 Implement agent training/coaching to bridge  To initiate new methodology for revenue


skills gaps. generation of the Sales Campaign.
 Responsible for the training of NHT’s (QA).  Sound knowledge of various operating
 Verbal and communication. systems.
 Problem analysis and solving.
 Flexibility working in all conditions.

Education

 B.Tech in Computer science & engineering from Konark institute of science and technology under Biju
Patnaik University of Technology. (2008-2012)
 +2 from Jatni College Jatni under CHSE Orissa in year 2008.
 10th from Chilika Rani English medium school Chilika under CBSE in year 2006.

Experience

Inventory and Asset Control Team


Reliance Retail Ltd.
May 2018- till date.

 Physical verifications of stock.


 Responsible for running of the operations to ensure efficient storage of goods proper stock rotation and
movement of goods as well as ensuring safety environmental compliance and security in the stores.
 Completed required inventory counts and drafted reports detailing shrinkage.
 Keeping track on shortage, damages and near expiry.
 Conduct cycle count for top movement and high value materials.
 Identify process inefficiencies and make recommendation for process improvements.
 Maintaining quality and hygienic while carrying out physical verification of stock.
 Leading 25-30 staff members while conducting the PI.
 Involved in posting of final PI report.

Sr. Quality Analyst


CQ Advantage Pvt. Ltd.
May 2013 to March 2018

 Quality analyst of prerecorded conversation of various international clients.


 Provide online resolution to the representatives on various aspect of the process.
 Responsible for the training of NHT’s (QA).
 Implement agent training/coaching to bridge skills gaps.
 Highlighting areas of risk in the business and to have several generic documents.
 Analyzing the Audited calls & Prepare Action Plan for the Growth of Process to ensure that Quality is
applied in an independent, objective and neutral manner
 To take informative decisions in order to make the process better, faster and quicker.
 Co-ordinate with the client to eradicate the dispute in the sales call.
 To prepare analysis report based on the training conducted.
 To initiate new methodology for revenue generation of the Sales Campaign.
 Improve workforce, scheduling to alert other areas of the process that are having an impact on business.
 Problem analysis and solving.

Hobbies
 Watching movies
 Listening music
 Playing Badminton

Personal Information

Marital Status: Unmarried


DOB: 09-06-1991
Gender: Male
Nationality: Indian
Language Known: English, Hindi, Odia (MT)
Personality
I am a person who believes in hard work, sincerity and commitment towards the job. I also value my faith
in God and making good relationship with others.

Declaration
I do hereby declare that the statements made above are true, complete and correct to the best of my
knowledge and belief.

Date: Shyam Ranjan Mohanty

You might also like