MSM Operation Manual
MSM Operation Manual
MANUAL
MSME-A-11
Contents
1. Introduction ............................................................................. 1-1
1.1. Summary ............................................................................................ 1-1
1.2. Environment ........................................................................................ 1-2
1.3. Trademarks Mentioned in this Manual ................................................ 1-2
1.4. Supported Application Version ............................................................ 1-3
1.5. Supported Language .......................................................................... 1-3
2. Install / Uninstall ...................................................................... 2-1
2.1. Installation ........................................................................................... 2-1
2.2. Uninstallation ...................................................................................... 2-4
2.3. Setting Exceptions in Windows Firewall Settings ................................ 2-4
3. Initial Setting............................................................................ 3-1
3.1. Introduction ......................................................................................... 3-2
3.2. Service List ......................................................................................... 3-3
3.3. Proxy Setting ...................................................................................... 3-4
3.3.1 Proxy Setting Manually ......................................................................................................... 3-5
(1)
5. MSM Setting............................................................................ 5-1
5.1. Setting................................................................................................. 5-1
5.2. Help .................................................................................................... 5-2
5.2.1 Initialization ........................................................................................................................... 5-3
7.4.2 Update the Smart/C with the Update File (MSCF) ................................................................ 7-8
(2)
8.2. Execute Activation By Entering “Activation Code“ ............................... 8-4
9. Report Mail .............................................................................. 9-1
9.1. Printer Setup ....................................................................................... 9-2
9.2. Sending Mail Address Setting ............................................................. 9-3
9.3. Sending Mail Function Setting ............................................................ 9-4
9.3.1 Send Mail Function ............................................................................................................... 9-5
(3)
12.2. Print History List............................................................................. 12-3
12.3. Detail Information ........................................................................... 12-4
12.3.1 Print Information.............................................................................................................. 12-5
13.2. VJ-1x38(W)X/1x24(W)X/1628X/2638X/1938TX/1638UH(2)/
1948WX/1324XS/1638UR(2)/162xMH ..................................................... 13-95
13.2.1 Remote Panel ............................................................................................................... 13-95
(4)
13.4.3 Printer Control ............................................................................................................. 13-138
(5)
15.2.4 Heater Information .......................................................................................................... 15-4
(6)
MUTOH Status Monitor 1Introduction
1. Introduction
This document describes the operating instruction of MUTOH Status Monitor (hereinafter referred to as
MSM).
1.1. Summary
The MSM supports the following functions.
3. Update firmware
6. Status Monitor
7. Activation
8. Report Mail
9. Color Verify
NOTE
The latest information for MSM is posted on MUTOH Club. Please login regularly to check the update.
Please note that some descriptions in this document may be the descriptions for previous VSM
1-1 MSME-A-11
MUTOH Status Monitor 1Introduction
1.2. Environment
To use the MSM, the following minimum requirements must be met.
Windows PC
When the above OS support ends, the operation on MSM cannot be ensured.
2. Log on as an administrator.
5. Install the latest Internet Explorer and connect to the Internet *2.
LAN cable *3
*1: 32bit(x86)OS
*2: The MSM operation is not guaranteed without Internet Explorer (recommended browser).
*3: The preferred method of network connection for the printer should be via hub (Straight Cable).
NOTE
The latest information for MSM is posted on MUTOH Club. Please login regularly to check the update.
Other company and product names may be registered trademarks or product names.
1-2 MSME-A-11
MUTOH Status Monitor 1Introduction
Japanese German
English Spanish
Korean Dutch
Chinese Italian
French Portuguese
1-3 MSME-A-11
MUTOH Status Monitor 2 Install / Uninstall
2. Install / Uninstall
2.1. Installation
Use the installer to install MSM. If MSM is already installed, this installation procedure is not required.
1. Execute the "¥ENG¥Setup.exe" file in the distributed folder, which is for English.
The install wizard starts up. Follow the procedure below to install the MSM.
2. If the essential component for MSM "VC++ Run-time Library" is not installed, you will need to install
the component.
2-1 MSME-A-11
MUTOH Status Monitor 2 Install / Uninstall
5. Select the folder to install the MSM. Please proceed to the installation with the default folder or a folder
2-2 MSME-A-11
MUTOH Status Monitor 2 Install / Uninstall
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MUTOH Status Monitor 2 Install / Uninstall
2.2. Uninstallation
Select the "Mutoh Status Monitor" from the "Add or Remove Programs", and click "Remove" button.
NOTE
The MSM can be uninstalled by executing the "Setup.exe". In that case, select the "Remove MUTOH
Firewall.
NOTE
If you use virus security software other than Windows Firewall, you may need to make the settings
changes to the software. Contact the software vendor for the setting procedure.
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MUTOH Status Monitor 2 Install / Uninstall
3. When the Windows Firewall Settings window is displayed, select the Exceptions tab and click the Add
program button.
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MUTOH Status Monitor 2 Install / Uninstall
4. When the Add a Program window is displayed, click the Browse button.
5. When the Browse window is displayed, select MSM.exe where the MSM is installed and click the
Open button.
NOTE
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MUTOH Status Monitor 2 Install / Uninstall
7. Confirm that MSM.exe is added in the Windows Firewall Settings window and click the OK button.
2-7 MSME-A-11
MUTOH Status Monitor 3 Initial Setting
3. Initial Setting
Perform the initial setting for the MSM.
"Default setting Wizard" dialogue will be displayed when the MSM is started for the first time.
NOTE
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MUTOH Status Monitor 3 Initial Setting
3.1. Introduction
This window will be displayed at the first time to use MSM.
1 Service List List of services to be available for users by connecting the MSM to
MUTOH Club.
3-2 MSME-A-11
MUTOH Status Monitor 3 Initial Setting
NOTE
To use MUTOH Club service, need to log into MUTOH Club through the Internet.
1,2,3
1 MUTOH Club Service Select the checkbox to use MUTOH Club service.When the
MUTOH Club service is unchecked, the following services will not
be available.
2 Report Mail Select the checkbox to use the service to send report mail to the
e-mail address specified in MSM.
3 Printer Information Providing Select the checkbox to use the service to back up the printer
Service information to MUTOH Club from MSM, and check the printer
information through MUTOH Club.
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MUTOH Status Monitor 3 Initial Setting
1 2
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MUTOH Status Monitor 3 Initial Setting
1
2
3
1 Use a proxy server for your LAN Check the box to use the proxy server, and enter the IP address
and port number.
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MUTOH Status Monitor 3 Initial Setting
Please enter the login ID and password that were specified for user registration.
NOTE
To use MUTOH Club service, need to log into MUTOH Club through the Internet.
1
2
3 Login Enter the login ID and password to log into MUTOH Club.
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MUTOH Status Monitor 3 Initial Setting
occur.Check the login ID, password and the Internet connection to log into MUTOH Club again.
1
2
3 Login Enter the login ID and password to log into MUTOH Club.
3-7 MSME-A-11
MUTOH Status Monitor 3 Initial Setting
This setting will be the method to login to MUTOH Club from now.
1 2
1 Single User The login password will be saved, and the login will be performed
automatically.
If other people do not use the PC, this setting will be useful.
2 Multiple Users The login password will not be saved, and the login should be
performed manually.
If more than one person use the PC, please select this setting.
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MUTOH Status Monitor 3 Initial Setting
1 2
NOTE
For the report mail functions, refer to "9.Report Mail".
3-9 MSME-A-11
MUTOH Status Monitor 3 Initial Setting
1
2
1 Name Enter the name to corresponding to the mail address for sending.It
will be displayed by the mail software for receiving.
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MUTOH Status Monitor 3 Initial Setting
1
2
3
4
5
2 Port Enter the port number to be used for the connection with SMTP
server.Usually, please set the default value "25" port.
* Please change the setting according to the SMTP server in use.
3 An authentication is required for Check the box when the authentication for SMTP server is
the mail delivery necessary.
Then enter the 4. account and 5. password.
NOTE
For the setting contents, please check with your network administrator.
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MUTOH Status Monitor 3 Initial Setting
1
3,4,2
2 Send Test Mail Send a test mail to the address entered in "1. E-mail Address
(added).
* This will not be valid until other settings complete.
3 Delete Mail Address To delete the registered e-mail address for receiving, select and
click the mail address to delete.
4 Add Mail Address Register the mail address for receiving entered in "1. E-mail
Address".
5 Registered Mail Address The registered mail address for receiving will be displayed.
3-12 MSME-A-11
MUTOH Status Monitor 3 Initial Setting
To change the settings, click the setting items and change the settings.
1
2
1 Setting Items List of initial setting itemsTo change the setting, click the item and
change the content.
2 Setting Contents The contents of each setting will be displayed.Check the setting
contents.
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MUTOH Status Monitor 3 Initial Setting
1,2
NOTE
To register the printer, you need to obtain the printer information through bidirectional communication
3-14 MSME-A-11
MUTOH Status Monitor 3 Initial Setting
5
6
7
8
1 2 3 4
No. Name Description
5 Search printer drivers for Use this option to register a printer from the Windows printer driver
Windows list being installed.
Refer to "3.9.1.1Search printer drivers for Windows" for details.
6 Enter IP address Use this option to register a printer by entering the printer IP
address.
Refer to "3.9.1.2Enter IP address" for details.
7 Search printer Use this option to search a printer from the same network segment
and register it to MSM.
Refer to “3.9.1.3” for details.
*need to be connected by LAN.
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MUTOH Status Monitor 3 Initial Setting
1
3 2
4
6
No. Name Description
3 Control right Specify the "Control Right" for the printer to be registered.
Check the box to provide the MSM with a control right.
Users who have control right selected can update the Smart/C.
* If other MSM has control rights, the control right will not be
available.
* When the printer receives no communication from a user who
obtains the control right for 3 minutes, the control right will be
opened, and the printer gives other users a permission to obtain
the control right.
4 MUTOH Print Server(MPS) Check the box to enable MPS for the printer to be registered.
MPS may not be available depending on the model.
5 Driver List Display the list of printer driver compatible with MSM.
Select the printer driver to register.
NOTE
For USB connection, the printer driver installed with USB is required.
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MUTOH Status Monitor 3 Initial Setting
2
3
4
3 Control right Specify the "Control Right" for the printer to be registered.
Check the box to provide the MSM with a control right.
Users who have control right selected can update the Smart/C.
* If other MSM has control rights, the control right will not be
available.
* When the printer receives no communication from a user who
obtains the control right for 3 minutes, the control right will be
opened, and the printer gives other users a permission to obtain
the control right.
4 MUTOH Print Server(MPS) Check the box to enable MPS for the printer to be registered.
MPS may not be available depending on the model.
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MUTOH Status Monitor 3 Initial Setting
Search a printer from the same network segment and register it to MSM.
1
3 2
4
6
No. Name Description
3 Control right Check the box to provide the MSM with a control right for the printer to
be registered.
Users who have control right can update the Smart/C.
* If other MSM has control rights, the control right will not be available.
* When the printer receives no communication from a user who obtains
the control right for 3 minutes, the control right will be opened, and the
printer gives other users a permission to obtain the control right.
4 MUTOH Print Server(MPS) Check the box to enable MPS for the printer to be registered.
MPS may not be available depending on the model.
NOTE
*1 Printers connected to other network segment are not displayed in the list. To register a printer
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MUTOH Status Monitor 3 Initial Setting
3.9.2 Completion
When the status display shows "Success", the printer registration has completed successfully, and the
2
1 3
4
5
6
7
1 Printer List The registration name of the registered printer will be displayed.
3 Printer Model The model name of the registered printer will be displayed.
7 MPS Settings Display the MPS settings for the registered printer.
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MUTOH Status Monitor 3 Initial Setting
1 Printer List The registration name of the registered printer will be displayed.
3 Printer Model The model name of the registered printer will be displayed.
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MUTOH Status Monitor 3 Initial Setting
repeat procedures "3.9.1 Register the printer information" for each unit.
② Unavailable Disabled
Sample-02
③ Available Enabled
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MUTOH Status Monitor 3 Initial Setting
2
3 5
4
6
No. Name Description
1 Printer Name Enter a printer registration name that you want to change the
registered printer information.
2 IP Address Enter an IP address of the printer that you want to change the
registered printer information.
3 Control right Check the box to provide the MSM with a control right for the
printer to be changed.
Users who have control right can update the Smart/C.
* If other MSM has control rights, the control right will not be
available.
* When the printer receives no communication from a user who
obtains the control right for 3 minutes, the control right will be
opened, and the printer gives other users a permission to obtain
the control right.
4 MUTOH Print Server(MPS) Check the box to enable MPS for the printer to be changed.
5 Search Printer Search an appropriate printer from the same network segment and
check that whether the IP address of the printer has been changed.
If changed, the new IP address will be displayed in the IP Address
field.
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MUTOH Status Monitor 3 Initial Setting
3-23 MSME-A-11
MUTOH Status Monitor 4 Start/Exit
4. Start/Exit
4.1. Start
When the installation of MSM is complete, the program will be registered and a shortcut will be created on
the desktop.
NOTE
If MSM is already running, please note that multiple applications of MSM cannot be opened.
1
2
3
4-1 MSME-A-11
MUTOH Status Monitor 5 MSM Setting
5. MSM Setting
5.1. Setting
Perform various settings for MSM.
1
2
3
4
5
6
7
8
9
10
5-1 MSME-A-11
MUTOH Status Monitor 5 MSM Setting
NOTE
*1 Available under Japanese OS. For other OS, only English is available.
5.2. Help
Check information about MSM.
1
2
5-2 MSME-A-11
MUTOH Status Monitor 5 MSM Setting
5.2.1 Initialization
Initialize the MSM settings.
1 2
3 4
1 MSM Setting File *1 Delete the MSM settings files listed below:
- MSM Setting File
- Report Mail
- VSM Mobile
- MPS
- Temporary File
NOTE
*1 After the initialization is complete, MSM will exit. To configure the initial settings, restart MSM.
*2 The history data listed above will be deleted after the initialization. The data cannot be retrieved
once deleted.
5-3 MSME-A-11
MUTOH Status Monitor 5 MSM Setting
5.2.2 Version
1. Click [Help]-[Version].
5-4 MSME-A-11
MUTOH Status Monitor 5 MSM Setting
2 The latest version Display the latest available MSM version after checking from
MUTOH Club.
4 Detail Display the check status details, download procedure and error
message.
5 MSM update details Display the update details for the latest available MSM version
after checking from MUTOH Club.
6 Download Allow you to download the latest available MSM after checking
from MUTOH Club.
NOTE
Make sure to login to MUTOH Club before checking for available updates.
The downloaded file is compressed in ZIP format. Unzip it and install MSM.
5-5 MSME-A-11
MUTOH Status Monitor 6 Menu
6. Menu
This chapter describes the MSM menu.
1
3
1 User Setting Information Information regarding user settings will be displayed. Refer to "6.1
User Setting Information" for details.
6-1 MSME-A-11
MUTOH Status Monitor 6 Menu
1,2,3
6-2 MSME-A-11
MUTOH Status Monitor 6 Menu
6.2. Menu
Available functions with MSM.
1
2
3
4
5
6
7
8
9
NOTE
1 Date and Time Update Set the date and time setting of printer to be matched with PC setting.
Refer to "6.2.1 Date and Time Update" for the details.
2 Media Type Edit The name of user media can be edited for the printer.
Refer to "6.2.2 Media Type Edit" for the details.
4 Check current firmware Check current firmware for the MB-Web via the Internet.
Refer to "6.2.4 Check the Latest Firmware" for the details.
5 Print History This function allows MSM to get print history information from printer and
monitor the history.
Refer to "12 Print History" for the details.
6 Remote Panel This function allows you to check the current panel setting in your printer and
perform test pattern printing.
Refer to "13 Remote Panel" for the details.
6-3 MSME-A-11
MUTOH Status Monitor 6 Menu
8 Printer Information Upload With an internet connection to the MUTOH Club server, upload the printer
information to the server.
Refer to "6.2.6 Printer Information Upload" for the details.
9 Exit(MSM Minimize) Minimize the MSM. Refer to the "6.2.7 Exit (MSM Minimize)" for the details.
NOTE
This function will not be available when the printer has limitation.
6-4 MSME-A-11
MUTOH Status Monitor 6 Menu
1 Default Initialize the name of user media and the list of user type name.
2 Download Acquire the current user media list that is registered in the printer.
3 Upload Send the edited user media list to the printer to update the user media list.
NOTE
The function name varies by the model.
6-5 MSME-A-11
MUTOH Status Monitor 6 Menu
Please check the notes and follow the procedure below to update the firmware.
NOTE
Do not turn off the printer and unplug the cable while updating the firmware. In that case, the firmware
update will not complete normally, and the printer may not be started.
The older version than the firmware installed in the printer cannot be updated.
The update is available when the message "Ready to Print" is displayed on the printer panel. The
Check that the printer and blower heater are in standby status, in order to update the firmware for
blower heater.
6-6 MSME-A-11
MUTOH Status Monitor 6 Menu
Extension Contents
6-7 MSME-A-11
MUTOH Status Monitor 6 Menu
7 Update If there is no problem with the selected firmware file, buttons will be
valid, and the firmware can be updated.
6-8 MSME-A-11
MUTOH Status Monitor 6 Menu
NOTE
It may take a few minutes to shift to the update mode.
If the printer does not shift to the update mode, click "Cancel" button and restart the printer.
6-9 MSME-A-11
MUTOH Status Monitor 6 Menu
NOTE
It may take a few minutes to send the firmware file.
Once the firmware file is sent to the printer, the update cannot be canceled.
Do not turn off the printer and unplug the cable while sending the firmware file. In that case, the
firmware update will not complete normally, and the printer may not be started.
6-10 MSME-A-11
MUTOH Status Monitor 6 Menu
During firmware update, the MSM monitors the printer until the firmware update is completed. If the
* The firmware update cannot be canceled even the monitoring is stopped by pressing "Cancel"
button. If you stopped the monitoring, please check the update status on the printer panel.
NOTE
Do not turn off the printer while updating. The printer may not be started normally.
6-11 MSME-A-11
MUTOH Status Monitor 6 Menu
NOTE
Even the firmware update is completed, the printer is still in the update mode. Therefore, make sure to
6-12 MSME-A-11
MUTOH Status Monitor 6 Menu
exists, download the latest firmware file and update the firmware.
Please check the notes and follow the procedure below to check the latest firmware.
NOTE
When following conditions are met, you can check the latest firmware.
Do not turn off the printer and unplug the cable while updating the firmware. In that case, the firmware
update will not complete normally, and the printer may not be started.
The older version than the firmware installed in the printer cannot be updated.
The update is available when the message "Ready to Print" is displayed on the printer panel. The
Check that the printer and blower heater are in standby status, in order to update the firmware for
blower heater.
6-13 MSME-A-11
MUTOH Status Monitor 6 Menu
The following procedure will be executed automatically to check the latest firmware version.
When the latest firmware does not exist, the window below will be displayed.
When the latest firmware version exists, the change history window will be displayed.
6-14 MSME-A-11
MUTOH Status Monitor 6 Menu
Check the contents of change history, and click "Update" button to update the firmware. Refer to "6.2.4.4
5 OK Click "OK" button to check and exit without updating the firmware.
NOTE
Readjustment will be required depending on the changed content. Therefore, check the changed
6-15 MSME-A-11
MUTOH Status Monitor 6 Menu
Check the change history, and contact to the dealer to update the firmware.
NOTE
A special firmware is a firmware having a special modification that cannot be updated by the MSM. If
6-16 MSME-A-11
MUTOH Status Monitor 6 Menu
NOTE
The downloaded firmware file can be updated separately using "6.2.3 Firmware Update" function.
6-17 MSME-A-11
MUTOH Status Monitor 6 Menu
NOTE
Once you proceed to the next step, the firmware update cannot be stopped.
Do not turn off the printer and unplug the cable while updating the firmware. In that case, the firmware
update will not complete normally, and the printer may not be started.
The update is available when the message "Ready to Print" is displayed on the printer panel. The
6-18 MSME-A-11
MUTOH Status Monitor 6 Menu
NOTE
It may take a few minutes to shift to the update mode.
If the printer does not shift to the update mode, click "Cancel" button and restart the printer.
6-19 MSME-A-11
MUTOH Status Monitor 6 Menu
NOTE
Once the firmware file is sent to the printer, the update cannot be canceled.
Do not turn off the printer and unplug the cable while sending the firmware file. In that case, the
firmware update will not complete normally, and the printer may not be started.
6-20 MSME-A-11
MUTOH Status Monitor 6 Menu
During firmware update, the MSM monitors the printer until the firmware update is completed. If the
* The firmware update cannot be canceled even the monitoring is stopped by pressing "Cancel" button. If
you stopped the monitoring, please check the update status on the printer panel.
NOTE
Do not turn off the printer while updating. The printer may not be started normally.
6-21 MSME-A-11
MUTOH Status Monitor 6 Menu
NOTE
Even the firmware update is completed, the printer is still in the update mode. Therefore, make sure to
6-22 MSME-A-11
MUTOH Status Monitor 6 Menu
When consulting your dealer on an error occurred in the printer, this printer information helps them to
analyze the cause of the error in advance and smoothly solve the problem.
When requested from your dealer, use this function to save the printer information on your computer disk
NOTE
Depending on an error or conditions of the printer, MSM may not be able to obtain printer information
error on the printer, they can analyze the cause of the error in advance and smoothly solve the problem.
When requested from your dealer, use this function to upload the printer information to the MUTOH Club
server.
NOTE
To use this function, use MSM with internet connection and log in to MUTOH Club.
6-23 MSME-A-11
MUTOH Status Monitor 7 Status monitor
7. Status monitor
The status monitor displays status information from the printer.
2 Detailed Information If an error has been detected with the printer, possible causes and
the solution will be displayed.
Refer to "7.2 Detail Information" for explanation.
6 Head / Cartridge Information The print head and cartridge information of the printer will be
displayed.
Refer to "7.6 Head/Cartridge Information" for details.
7 S/C Card Information S/C Card information of the printer will be displayed.
Refer to "7.7 S/C Card Information" for details.
NOTE
Functionality varies according to printer model.
7-1 MSME-A-11
MUTOH Status Monitor 7 Status monitor
1 Printer information Click the printer information label to display or hide the detailed
(Display/Hide detailed information. For details regarding display/ hide, refer to the "7.1.1
information) Display the Details Information".
2 Printer Model Name Displays the model name of the printer that has been monitored.
3 Printer Serial Number Displays the serial number of the printer that has been monitored.
5 IP Address Displays the IP address of the printer that has been monitored.
6 Firmware Version Displays the firmware version of the printer that has been
monitored.
M : Main C : Controller
7 Communication Status Displays the communication status of the printer that has been
monitored.
8 Control Right Displays the control right of the printer that has been monitored.
: Control Right Exists
: Control Right Does Not Exist
7-2 MSME-A-11
MUTOH Status Monitor 7 Status monitor
Info: OFF
Info: ON(*Default)
7-3 MSME-A-11
MUTOH Status Monitor 7 Status monitor
Error causes will be displayed. Please resolve errors using content information.
7-4 MSME-A-11
MUTOH Status Monitor 7 Status monitor
7-5 MSME-A-11
MUTOH Status Monitor 7 Status monitor
1 2
2 Smart/C Information Displays Smart/C information for a printer that has been monitored.
Refer to the "7.4.4 Smart/C Information" for details.
7-6 MSME-A-11
MUTOH Status Monitor 7 Status monitor
NOTE
connection setting.
7-7 MSME-A-11
MUTOH Status Monitor 7 Status monitor
1 Printer Serial No. Displays the serial number of the monitored printer.
5 Quantity [ml] Displays the quantity of Smart/C for the loaded MSCF in ml.
NOTE
This function may not be available depending on the model.
7-8 MSME-A-11
MUTOH Status Monitor 7 Status monitor
1 Format check The status of the read S/C card will be displayed.
2 Capacity[ml] The capacity of the read S/C card will be displayed in ml.
3 Detail Information The reason for the S/C card reading error will be displayed.
NOTE
Please use the S/C card reader and writer that we recommend.
S/C card reader and writer that we don't recommend cannot be used.
For S/C card reader and writer we recommend, please contact the dealer.
7-9 MSME-A-11
MUTOH Status Monitor 7 Status monitor
2 Smart/C Amount Displays in % the remaining amount of Smart/C of the printer that
has been monitored.
7-10 MSME-A-11
MUTOH Status Monitor 7 Status monitor
NOTE
To update the Smart/C with MUTOH Club, transfer the service information of the printer to the
MB-Web.
To update the Smart/C with the S/C card, make sure not to remove the S/C card during the update. If
the S/C card is removed during the update, the Smart/C update will not be completed normally.
The Smart/C cannot be updated unless all of the conditions below are met.
• MSCF is valid.
Common Condition
7-11 MSME-A-11
MUTOH Status Monitor 7 Status monitor
1 Heating Up Completed When the thermistor reached to the preset temperature, the
indication will be changed to green.
: Reached to the Preset Temperature
: Not Reached to the Preset Temperature
2 During Printing When the printing is started after with the heating up completed,
the indication will be changed to green.
: Printing
: Waiting
4 Preset Temperature of Heaters The temperature of each heater that is set by Type of Preset
Temperature,standby heating will be displayed.
Pre : Pre-Heater Platen : Platen Heater After : Dryer
C : Celsius F : Fahrenheit
C : Celsius F : Fahrenheit
7-12 MSME-A-11
MUTOH Status Monitor 7 Status monitor
1 Heating Up Completed Displayed in green when the temperature reaches to the preset
temperature.
: Reached to the Preset Temperature
: Not Reached to the Preset Temperature
7-13 MSME-A-11
MUTOH Status Monitor 7 Status monitor
1 Print Head Temperature Displays the print head temperature of printers that have been
monitored.
C: Celsius
F: Fahrenheit
* The number of head displayed varies according to printer model.
3 Status Displays the status of cartridges in the printer that have been
monitored.
: Cartridge Inserted
: No Cartridge
7-14 MSME-A-11
MUTOH Status Monitor 7 Status monitor
2
3
2 Cartridge No. The cartridge number of the printer, which has been monitored, will
be displayed.
3 Format check The S/C reading status of the printer, which has been monitored,
will be displayed.
4 Color The S/C color information of the printer, which has been monitored,
will be displayed.
5 Capacity[ml] The S/C ink capacity information of the printer, which has been
monitored, will be displayed in "ml".
6 Residual Quantity[%] The S/C remaining ink consume information of the printer, which
has been monitored, will be displayed in % (1% basis).
7 Detailed Information When a S/C card reading error occurs, put the mouse pointer over
the "Reading" label to display the detail information.
Refer to the "7.7.1 Format check" for details.
7-15 MSME-A-11
MUTOH Status Monitor 7 Status monitor
- No Information.
Read Err 1
Read Err 2 Cannot read the S/C card.Please check the S/C card.
Read Err 3
Col. Err The S/C card you have inserted is for different color. Insert the dedicated
S/C card.
Ink Err
The S/C card you have inserted is unsupported. Insert the dedicated S/C
Code Err card.
Ink End The ink has run out. Please replace the ink
Broken Chip 1. - 28. The S/C card you have inserted is broken, so the S/C card cannot be used.
7-16 MSME-A-11
MUTOH Status Monitor 7 Status monitor
S/C card. The ink capacity and ink level in the cartridge/bag are not displayed correctly.
2
3
2 Format check The S/C reading status of the printer, which has been monitored,
will be displayed.
NOTE
*1 The ink level on the display is fixed to 10%. To check the actual ink level, an operator must
The specification for S/C card recovery may vary by printer model. For details, see the latest printer’s
operation manual.
7-17 MSME-A-11
MUTOH Status Monitor 7 Status monitor
4 The print number Display the remaining printable number of media loaded in printer.
* Valid only when the loaded media meet the conditions below:
- Roll Media
- Media with roll media management is valid
* The printable number is an estimation.
NOTE
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MUTOH Status Monitor 7 Status monitor
1 Print Time Display the time required for the previous print in minutes.
5 Ink Consume Display the ink consumption of each color for previous print.
6 Change Chart Change the graph of ink consumption for previous print.
* There are 2 types of graph.
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MUTOH Status Monitor 7 Status monitor
7-20 MSME-A-11
MUTOH Status Monitor 8 Activation
8. Activation
8.1. Execute Activation via the Internet
Printer registration is not available without activation.
Connect MSM to the Internet, MSM will automatically access MB-Web and execute activation.
1. When registering a printer with activation-unexecuted, the following message will be displayed. Click
8-1 MSME-A-11
MUTOH Status Monitor 8 Activation
3. Accessing the MB-Web to obtain the "Activation Code" and executing Activation. Please wait.
8-2 MSME-A-11
MUTOH Status Monitor 8 Activation
NOTE
When activation is complete, service information from the printer will be registered to MUTOH Club.
If an activation execution error occurs, contact your dealer and inform them of the "ErrCode".
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MUTOH Status Monitor 8 Activation
ask your dealer to issue an activation code or activation code file in order to execute activation.
1. When registering a printer with activation-unexecuted, the following message will be displayed. Click
8-4 MSME-A-11
MUTOH Status Monitor 8 Activation
3. Enter the activation code issued by your dealer and click "Execution". In order to execute activation
with an activation code file, click the folder icon and select the file.
8-5 MSME-A-11
MUTOH Status Monitor 8 Activation
NOTE
If an activation execution error occurs, contact your dealer and provide the "ErrCode".
8-6 MSME-A-11
MUTOH Status Monitor 9 Report Mail
9. Report Mail
When an error or warning occurs with the printer under monitoring, the notification mail will be sent to the
Configure the settings in the order of printer, mail address, functions and mail contents to send the
notification mail.
1 Printer Setup Set the mail notification function of registered printer to "Valid /
Invalid" Refer to the "Printer Setup" for details.
Refer to the "9.1 Printer Setup" for details.
2 Sending Mail Address Setting Set the mail address for sending the notification mail to "Valid /
Invalid" for each printer.
Refer to the "9.2 Sending Mail Address Setting" for details.
3 Sending Mail Function Setting Set the function to send for each printer and mail address to "Valid
/ Invalid".
Refer to the "9.3 Sending Mail Function Setting" for details.
4 Mail Content Setting Set the details of mail content to send for each printer..
Refer to the "9.4 Mail Content Setting" for details.
5 List of Settings Configure the settings required to use the notification mail function.
Refer to the "9.5 List of Settings" for details.
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MUTOH Status Monitor 9 Report Mail
2 Printer List This is the list of registered printers.Check the box for the printer
name to setup the notification mail function.
Check On : Notification Mail - Valid
Check Off : Notification Mail - Invalid
3 Sending Mail Function Setting Set the function to send for each printer and mail address to "Valid
/ Invalid".
Refer to the "7.4.4 Smart/C Information" for details.
4 Next Select the printer to set, and shift the next step.
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MUTOH Status Monitor 9 Report Mail
2 Mail address This is the list of registered mail addresses.Check the box for the
mail address to setup the notification mail function.
Check On : Notification Mail - Valid
Check Off : Notification Mail - Invalid
3 Next Select the mail address to set, and shift to the next step.
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MUTOH Status Monitor 9 Report Mail
3 Next Select the functions to set, and shift to the next step.
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MUTOH Status Monitor 9 Report Mail
1 Notice of abnormality in printer Notification mail will be sent when the printer cannot communicate with
monitoring MSM by an error.
2 Notice of print start Notification mail will be sent when the printer started print.
3 Notice of print termination *2 Notification mail will be sent when the printer ended print.
4 Notice of waste bottle filled up *1 Notification mail will be sent when the waste ink bottle is filled up.
5 Notice of roll media near end *2 Notification mail will be sent when the remaining roll media is low.
* Only when "Roll Media Length Setting" is specified.
6 Notice of roll media end Notification mail will be sent when the roll media ends.
7 Notice of remaining ink near end *2 Notification mail will be sent when the remaining ink amount is low.
8 Notice of remaining ink end Notification mail will be sent when the ink has run out.
9 Notice of Smart/C remaining amount Notification mail will be sent when the remaining Smart/C is low.
near end *1
10 Notice of Smart/C remaining amount Notification mail will be sent when the Smart/C has run out.
end *1
11 Notice of media skew error Notification mail will be sent when the skew error has been detected.
12 Notice of media cut error *1 Notification mail will be sent when the S/C card error has detected.
13 Notice of S/C card error *1 Notification mail will be sent when the printer part reached to the lifetime.
14 Notice of life time occurrence Notification mail will be sent when the stock of Smart/C in the MB-Web
server is low.
15 Notice of Smart/C stock near end *1 Notification mail will be sent when the stock of Smart/C in the MB-Web
server is low.
16 Notice of Smart/C stock end *1 Notification mail will be sent when the stock of Smart/C in the MB-Web
server has run out.
17 Notice of firmware update completion Notification mail will be sent when the update of printer firmware ended.
18 Notice of S/C ink near end *1,2 Notification mail will be sent when the remaining S/C ink amount is low.
19 Notice of S/C ink end *1 Notification mail will be sent when the S/C ink has run out.
NOTE
*1 The function is not supported depending on the printer.
*2 The function might be limited depending on the printer setup. When the function is limited, the notification
9-5 MSME-A-11
MUTOH Status Monitor 9 Report Mail
NOTE
Make sure to click the "Change" button to change the setting.
The setting will not be reflected without clicking the "Change" button.
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MUTOH Status Monitor 9 Report Mail
The e-mail will be sent when the printer reaches to each threshold value.
The threshold value setting will be available or unavailable depending on the function.
1 Default Value Specify the value to send the e-mail in the default setting.
2 Default Value When the default value is selected, the value will be the threshold value to
send the e-mail.The default value differs depending on the printer model.
3 Optional Setting Specify the setting to send the e-mail in the arbitrary setting.
4 Arbitrary Setting Value When the arbitrary setting is selected, the value will be the threshold value
to send the e-mail.The setting value can be input arbitrarily in each setting
range.
* Refer to the "Table 9.4.1. Threshold Value - Function / Setting Range
Chart" for the details.
5 Set range Setting range that can be specified in the arbitrary setting.
* Refer to the "Table 9.4.1. Threshold Value - Function / Setting Range
Chart" for the details.
Normal 20 [ ml ] 1000 [ ml ] *1
Notice of Smart/C remaining amount near end
High-capacity 1000 [ ml ] 10% of maximum *1
capacity
NOTE
The control right is required to change the threshold value
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MUTOH Status Monitor 9 Report Mail
NOTE
The notification mail will not be sent without the settings above.
9-8 MSME-A-11
MUTOH Status Monitor 10 ColorVerify
10. ColorVerify
Printer color reproduction can change over time due to various factors, including environmental (shop
temperature and humidity), age and storage conditions of ink and media, possible lot-to-lot manufacturing
variations of ink and media, and aging of the printer itself (due to mechanical wear). Individually, such
factors may have minimal impact on color reproduction, but cumulatively over a span of time these factors
can lead to color variations that become apparent and potentially detrimental to image quality.
The 'Color Verify' feature can be utilized to aid the printer operator in checking for and isolating potential
color reproduction variations before they become a visual detriment.
In this function, 14 color patches are printed, and the colors are measure by the optional spectrophotometer
(SPECTROVUE VM-10). If the Color Verify was performed before and the measured value was saved as
the baseline, the color difference from the baseline will be printedas a result.
NOTE
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MUTOH Status Monitor 10 ColorVerify
10.1. History
The history of Color Verify will be displayed.
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MUTOH Status Monitor 10 ColorVerify
3 User Type The user type specified for printer will be displayed.
2 Date The date when Color Verify was executed will be displayed.
4 PreHeater The pre heater temperature specified for Color Verify will be displayed.
5 PlaHeater The platen heater temperature specified for Color Verify will be displayed.
6 Dryer The dryer temperature specified for Color Verify will be displayed.
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MUTOH Status Monitor 10 ColorVerify
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MUTOH Status Monitor 10 ColorVerify
10.1.3.1. Delta E*
The Delta E* information of each patch will be displayed.
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MUTOH Status Monitor 10 ColorVerify
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MUTOH Status Monitor 10 ColorVerify
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MUTOH Status Monitor 10 ColorVerify
10.1.3.5. BoxPlot
Box plot is a graph to show the distribution of data simply.
3 Medium Middle value when the data is arranged from smallest to largest.
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MUTOH Status Monitor 10 ColorVerify
(1)Statistics
The statistical information of the measured Delta E* value will be displayed by color.
1 Measured Value The measured value selected in the list will be displayed.
NOTE
If the measured value is in the box, the color is stable compared to the colors that are measured in the
past.
If the measured value is higher than the box, the color may be different from before. For the
Even if the measured value is lower than the box, there is no problem because the value is close to
the baseline.
To display the figure, more than 3 times of measurement at the same base line is required.
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MUTOH Status Monitor 10 ColorVerify
(2)Trend
The distribution of data will be displayed by each measurement.
From the variation in location and size of box, the tendency of color reproductively can be checked.
1 Measured value The measured value selected in the list will be displayed. The box
of selected value will be shown in the different color.
NOTE
If the delta E* values of several colors has increased without big change in the location of box:
The measurement may be failed due to uneven media and / or dust on the media surface. Please
The printing environment and setting may be different. Or, the media characteristic may be changed
To display the figure, more than 2 times of measurement at the same base line is required.
10-10 MSME-A-11
MUTOH Status Monitor 10 ColorVerify
Follow the procedures and check the notes below to perform the Color Verify.
NOTE
The optional SPECTROVUE VM-10 is required to perform this function.
To perform this function, make sure that the remaining amount of ink and media is enough and follow
While the printer is in operation, the Color Verify is not executed. Make sure that "Ready to Print" is
The 'Color Verify' feature is intended to be utilized as an aid to the printer operator in checking for and
isolating potential color reproduction variations that can arise over time due to various factors common
to all printing environments; it is a tool intended to help facilitate implementation of on-printer process
control.
As such, it is not in-and-of-itself a guarantee of color reproducibility or reproduction accuracy, nor does
10-11 MSME-A-11
MUTOH Status Monitor 10 ColorVerify
10.2.1 Configuration
To execute Color Verify, select a baseline from the history list, and click "Start" button.
If the baseline is not selected, the baseline will be created and the Delta E will not be displayed.
10-12 MSME-A-11
MUTOH Status Monitor 10 ColorVerify
When the printer preparation is completed, the printer proceeds to the next step automatically. Please wait
for a while.
NOTE
While the printer is in operation, the Color Verify is not executed.
10-13 MSME-A-11
MUTOH Status Monitor 10 ColorVerify
When the printing is completed, the printer proceeds to the next step automatically. Please wait for a while.
The patch data will be printed automatically by MSM. Please wait for a while.
When the printing is completed, the printer proceeds to the next step automatically.
printer.
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MUTOH Status Monitor 10 ColorVerify
Press "Enter" key on the operation panel, or click "Start Measurement" button on MSM to start the color
measurement.
10.2.8 Measuring
The printer is measuring the patches.
When the color measurement is completed, the printer proceeds to the nest step automatically.
When the measurement result is obtained completely, the printer proceeds to the next step automatically.
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MUTOH Status Monitor 10 ColorVerify
Follow the instructions on operation panel to remove the colorimeter from the printer.
When the printing of Color Verify result is completed, the printer proceeds to the next step automatically.
10-16 MSME-A-11
MUTOH Status Monitor 10 ColorVerify
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MUTOH Status Monitor 10 ColorVerify
10.2.13 End
To leave the Color Verify result on the history, enter the comment and click "Save" button. To exit the Color
1 Save Click "Save" button to save the Color Verify result to the history.
* Enter the comment to save the result.
2 End Click "End" button to exit the Color Verify without saving the result.
3 Comment Enter the comment to save the Color Verify result to the history.
10-18 MSME-A-11
MUTOH Status Monitor 10 ColorVerify
10.2.14 Stop
Stop the Color Verify. When the Color Verify is stopped, the result will not be saved in the history.
10-19 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile
be used form MSM should be registered, in order to obtain the printer information via MSM.
NOTE
The application "VSM Mobile" for handheld terminal can be downloaded from Android market for free.
The communication between handheld terminal and MSM will require Wi-Fi connection.
To communicate handheld terminal with MSM, a particular port will be used. If the setting of Windows
firewall and security software needs to be changed, please check with your network administrator.
11-1 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile
can be registered.
2 OK Save the registration information, and exit the VSM Mobile setting.
3 Cancel Exit the VSM Mobile setting without saving the registration
information.
5 MSM Setting Configure the MSM setting needed to link with VSM Mobile.
* For details, refer to "11.1.2 MSM Setting"
11-2 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile
deleted.
1 VSM Mobile List The VSM Mobile registered on MSM will be displayed.
2 Port Number The connection port number registered at the VSM Mobile
registration will be displayed.
3 Authorization Code The authorization code registered at the VSM Mobile registration
will be displayed.
11-3 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile
11.1.1.1. Registration
New VSM Mobile can be registered in MSM.
(1) VSM Mobile Synchronization MSM MSM is waiting for the synchronization with
VSM Mobile.
(2) Entry / Registration of VSM VSM Mobile Enter and register the VSM Mobile information
Mobile Registration Information based on the information displayed on MSM.
(3) Registration of VSM Mobile When MSM and VSM Mobile are synchronized
MSM normally, the VSM Mobile can be registered in
MSM.
NOTE
To register the VSM Mobile in MSM, download and install VSM Mobile to your handheld terminal from
Android market.
11-4 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile
The MSM will be synchronization wait status, and wait for the connection from the VSM Mobile.
1 Destination IP Address The IP address list the PC installed with MSM will be displayed.
* If several IP addresses are specified in the PC, select the IP
address that can communicate with VSM Mobile.
2 Destination Port Number The port number to be used for the connection of MSM and VSM
Mobile will be displayed.
3 Destination Authorization Code The authorization code will be displayed to identify the VSM
Mobile.
11-5 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile
synchronization.
Enter the information based on the VSM Mobile entry information of the MSM.
1 Registered Name for MSM Enter an arbitrary name of the MSM to register.
3 Destination Port Number The port number to be used for the connection of MSM and VSM
Mobile will be displayed.
4 Destination Authorization Code The authorization code will be displayed to identify the VSM
Mobile.
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MUTOH Status Monitor 11 VSM Mobile
1 VSM Mobile Name Enter an arbitrary name of the VSM Mobile to register.
2 Registration If there is no same name as entered name, the VSM Mobile can be
registered.
11-7 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile
1 Port Number Enter the port number to be used for the connection of MSM and
VSM Mobile.
NOTE
If the port number conflicts with other application, change the port number to anarbitrary number. To
change the port number, please check with your network administrator.
When the port number is changed, please change the port number of VSM Mobile that was registered
11-8 MSME-A-11
MUTOH Status Monitor 12 Print History
Main Function:
1
7
9 10
3 Printer Serial No. The serial number of the selected printer is displayed.
4 Ink Type Select the ink type from drop-down list registered in "Cost Setting"
< "Ink".
5 Printer Information Get the latest print history from the printer.
This feature is available only when the printer is online.
7 Search Condition Set search condition for print history to be displayed in the list.
* For details, refer to "12.1 Search Condition"
9 Detail Information Displays the detail information for the specified print history.
* For details, refer to "12.3 Detail Information"
12-1 MSME-A-11
MUTOH Status Monitor 12 Print History
1,2,3
5 4,8,7,6,9
1 User Type Check the box and select the user type from the drop-down list.
2 Account Check the box and select the account from the drop-down list.
3 Print result Check the box and select print result from:
OK : Successfully printed.
Cancel : Failed to finish printing.
4 Date Check the box and specify the time period of printing from the
drop-down list.
5 All Check Check the box to select all print history to be deleted.
7 Clear Clear the search condition and display all print history.
12-2 MSME-A-11
MUTOH Status Monitor 12 Print History
NOTE
*1 Ink consumption may vary depending on the print mode setting or other printing conditions even if
12-3 MSME-A-11
MUTOH Status Monitor 12 Print History
1 2
1 Print Information Displays the detail information for the specified print history.
12-4 MSME-A-11
MUTOH Status Monitor 12 Print History
1 8
2 9
3 10
4
11
5
6
7 12
7 Cost Displays the expense incurred in the printing, if the cost information
for the print job is registered.
NOTE
*1 Ink consumption may vary depending on the print mode setting or other printing conditions even if
12-5 MSME-A-11
MUTOH Status Monitor 12 Print History
12.3.2 Graph
Display print information in two types of graph form.
on-line off-line
1 2
NOTE
*1 If the printer is offline, MSM is unable to obtain the ink color information from the printer. In such cases,
12-6 MSME-A-11
MUTOH Status Monitor 12 Print History
12-7 MSME-A-11
MUTOH Status Monitor 12 Print History
12-8 MSME-A-11
MUTOH Status Monitor 12 Print History
12.4.2 Graph
Display statistic information from Cost/ Sheets/ Area/ Consumption in graph form.
12-9 MSME-A-11
MUTOH Status Monitor 12 Print History
12.5. Setting
This menu registers cost information or initializes print history.
1
2
12-10 MSME-A-11
MUTOH Status Monitor 12 Print History
NOTE
Since the cost calculated here will be approximate cost, use this calculation as a guide.
12-11 MSME-A-11
MUTOH Status Monitor 12 Print History
12.6.1 Ink
Register unit price for each ink.
Ink cost per print can be calculated based on the ink consumption amount and registered unit price.
12-12 MSME-A-11
MUTOH Status Monitor 12 Print History
12.6.2 Media
Register unit price for each media.
Media cost per print can be calculated based on the area of printings.
2 Apply button Apply the checked media cost information to the specified user type.
11 Area Displays the area of media calculated from the media size you entered.
12 Cost Displays cost per square meter calculated from the unit price.
12-13 MSME-A-11
MUTOH Status Monitor 12 Print History
12.6.3 Other
Register other expense incurred in printing.
Other cost per print can be calculated based on the cost information registered here.
12-14 MSME-A-11
MUTOH Status Monitor 12 Print History
12.7. Initialization
Initialize print history. Once initialized, all the print history and registered cost information will be deleted.
12-15 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
13.1. VJ-628/628X/628MP
13.1.1 Remote Panel
1,2,4 5,6
3 7,8
7 Printer Information button Get current panel setting information from your printer.
*Printer information of the selected tab is obtained.
13-1 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
7,8,9
4
1
2 5
3
6
7 Auto Printer Information Check this box to automatically get printer information.
On : Enable
Off : Disable
*This function is not available when MSM is launched from the Windows
printer driver.
8 Interval When “Auto Printer Information” is ON, set a time interval to get the latest
information from the printer.
Value can be set from:
<60[sec]> / 30[ sec] / 10[ sec] / 3[ sec]
9 Status Only Check this box to obtain the printer status information only to minimize the
data acquisition time.
*This check box is enabled when “Auto Printer Information” is set to ON.
13-2 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
1 3,4
2
1 Heater : Heater Set Check and change the heater temperature for the media.
3 Blower : Auto Off *1 Set the auto power-off to the blower heater.
Setting : On / <Off>
4 Warm-Up Cancel When the printer is warming up, you can cancel the warm-up and
start printing.
NOTE
13-3 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
1
2
3
3 Auto Timer *1,3 Set the timer to automatically enter to Sleep Mode while in Standby
Mode.
Setting :
1 / 2 / < 3 > / 4 / 5 / 6 [h]
NOTE
*1 The Auto Timer setting is enabled when the ink set of VJ-628X contains white ink.
*2 In VJ-628MP, daily maintenance is required before entering to Sleep Mode. By pressing [Enter],
13-4 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
1
3
2 Test Print Perform the test print selected from this menu.
13-5 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
(1)Media Feed
Specify the feeding amount of media set in the printer and feed it in forward/ backward with the specified
amount.
1 2
4
5
3 Backward Feed Feed the media backward with the specified amount.
5 Forward Feed Feed the media forward with the specified amount.
NOTE
The printer will feed the media according to the setting you specified. Make sure to specify the
13-6 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
5
2 3 4
NOTE
*1 The nozzle check B pattern is available when the ink set of VJ-628X/628MP contains white ink.
13-7 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
13.1.3.3. Maintenance
1,2
3,4
5
6
NOTE
*1 This function is available for VJ-628MP.
13-8 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
(1)CR Maintenance
1) VJ-628 / 628X
1-1) Check Printer Status
1
2
13-9 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
Before performing CR maintenance, press Operation key on the printer panel and then start CR
maintenance.
NOTE
Before starting CR maintenance, make sure to press Operation key on the printer panel.
13-10 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
NOTE
After CR maintenance is completed, make sure to press Operation key on the printer panel.
13-11 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
2) VJ-628MP
2-1) Check Printer Status
1,2
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MUTOH Status Monitor 13 Remote Panel
Before performing CR maintenance, press Operation key on the printer panel and then start CR
maintenance.
NOTE
Before starting CR maintenance, make sure to press Operation key on the printer panel.
13-13 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
NOTE
After CR maintenance is completed, make sure to press Operation key on the printer panel.
Since your session will expire in 5 minutes, perform CR maintenance within 5 minutes.
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MUTOH Status Monitor 13 Remote Panel
(2)Longstore
NOTE
Make sure to use the dedicated cleaning fluid.
1)Start LongStore
1,2
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MUTOH Status Monitor 13 Remote Panel
After disposing the waste ink, click [Start] button to reset the waste ink counter.
1
2
NOTE
Performing “Longstore” maintenance produces waste ink. Make sure to empty the waste ink tank
before this operation. If waste ink is left in the tank, it may overflow the tank.
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MUTOH Status Monitor 13 Remote Panel
2)Remove Cartridges
This message is displayed when any cartridge is inserted in the printer.
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MUTOH Status Monitor 13 Remote Panel
5)Remove Cartridges
After charging cleaning fluid, remove all the cleaning cartridges.
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MUTOH Status Monitor 13 Remote Panel
7)Complete
“Longstore” maintenance has been completed.
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MUTOH Status Monitor 13 Remote Panel
1,2
13-20 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
maintenance.
NOTE
Before starting daily maintenance, make sure to press Operation key on the printer panel.
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MUTOH Status Monitor 13 Remote Panel
3) Cleaning
The printer performs head cleaning before daily maintenance.
NOTE
After the cleaning is complete, the printer automatically moves the print head to the daily maintenance
position.
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MUTOH Status Monitor 13 Remote Panel
4) Performing maintenance
Daily maintenance is being performed in the printer.
After daily maintenance is completed, press Operation key on the printer panel.
NOTE
After Daily maintenance is completed, make sure to press Operation key on the printer panel.
Since your session will expire in 5 minutes, perform Daily maintenance within 5 minutes.
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MUTOH Status Monitor 13 Remote Panel
NOTE
Make sure to use the dedicated cleaning fluid.
1)Start LongStorage
1,2
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MUTOH Status Monitor 13 Remote Panel
After disposing the waste ink, click [Start] button to reset the waste ink counter.
1,2
NOTE
Performing “Longstorage” maintenance produces waste ink. Make sure to empty the waste ink tank
before this operation. If waste ink is left in the tank, it may overflow the tank.
13-25 MSME-A-11
MUTOH Status Monitor 13 Remote Panel
3)Remove Cartridges
This message is displayed when any cartridge is inserted in the printer.
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MUTOH Status Monitor 13 Remote Panel
6)Remove Cartridges
After charging cleaning fluid, remove all the cleaning cartridges.
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MUTOH Status Monitor 13 Remote Panel
8)Complete
“Longstorage” maintenance has been completed.
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MUTOH Status Monitor 13 Remote Panel
13.1.3.4. Cleaning
1 2 3 4 5
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(1)Initial Charge
Perform the initial ink charge after ink cartridges are inserted into the correct slots.
After disposing the waste ink, click [Start] button to reset the waste ink counter.
1
2
NOTE
Initial charge produces waste ink. Make sure to empty the waste ink tank before performing the initial
ink charge. If waste ink is left in the tank, it may overflow the tank.
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After the ink cartridges are inserted into the correct slots, the printer will start initial ink charge.
3)Ink Charge
The printer is charging inks.
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4)Complete
Initial ink charge has been completed.
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If you use more than one media, you can store the each media setting including the heater temperature
1 Media Type Check and change the media type loaded in the printer.
3 Media Information Check and change the media information set in the printer.
4 Media Type Copy Copy the current media setting to other Media Type.
NOTE
To change the setting, change the values or settings and then click [Update] button.
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1 2,3
1 Media Type Check and change the Media Type loaded in the printer.
NOTE
To change the setting, change the values or settings and then click [Update] button.
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(1)Add Media
To add a new media, the Add Media wizard guides the users through the necessary setting or adjustment.
1
2
3
4
4 Media Settings Specify the media settings or perform adjustment to a new media.
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1)Introduction
Explains how to add a new media.
1,2
1 Back Cancel to add a new media and go back to the Media Setting tab.
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2)Media Set
Explains how to load a media.
1,2,3
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1,2,3
NOTE
This button functions apply to the all “Media Set” menu pages.
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1,2,3
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1,2
NOTE
This step cannot be skipped.
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1,2
3
4
NOTE
This step cannot be skipped.
To edit the media name, place the cursor to the desired position.
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4)Media Settings
Specify the appropriate media settings to achieve the optimal print quality.
1,2,3
NOTE
When skipping this menu, no change is applied to the current settings or adjustments.
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4-1)Media Settings
1,2,3
4,5
6,7
8,9,10
11,12
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NOTE
*1 This function is available for VJ-628MP.
4-2)Nozzle Check
After applying the media settings, check the print head performance to ensure the print quality.
1,2,3
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1,2,3
NOTE
If the printer is not ready for print, the nozzle check patterns cannot be printed.
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4-4)Nozzle Check
1,2,3
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4-5)Cleaning
When the cleaning is started, go back to the nozzle check menu. Check the print head performance again.
1,2
3 4 5 6
No. Name Description
3 Short Cleaning When the short cleaning is started, go back to the nozzle check
menu.
menu.
5 Long Cleaning When the long cleaning is started, go back to the nozzle check
menu.
6 Little Charge When the little charge is started, go back to the nozzle check
menu.
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1,2,3
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4-6-1)Media Thickness
1,2,3
4
5
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4-6-2)Confirm Print
1,2,3
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4-6-3)Rough Adjustment
1,2,3
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1,2,3
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Enter the rough adjustment value after checking the printed results.
1,2,3
NOTE
The available pattern and adjustment range changes depending on the printer model and ink type.
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4-6-6)Micro Adjustment
1,2,3
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1,2,3
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Enter the micro adjustment value after checking the printed results.
1,2,3
NOTE
The available pattern and adjustment range changes depending on the printer model and ink type.
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4-6-9)Confirm Print
1,2,3
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1,2,3
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4-6-11)Complete
Exit the Print Quality Adjustment wizard.
1,2
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The media feeding length changes depending on the media type and it may affect the print
quality. Perform the media feed adjustment to achieve the optimal print quality.
1,2,3
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4-7-1)Initial Adjustment
1,2,3
NOTE
The initial adjustment is not required for the recommended media. Click Skip to skip this menu.
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4-7-2)Initial Print
1,2,3 4
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4-7-3)Initial Change
1,2,3 4
3 Next Sets the adjustment value for the initial adjustment to the printer.
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4-7-4)Confirm Print
1,2,3 4
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4-7-5)Confirm
Measure the distance between the two pluses using a ruler to confirm whether it matches the entered value.
1,2,3
2 Skip
Proceed to the next setting.
3 Next
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4-7-6)Micro Adjustment
1,2,3
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4-7-7)Micro Print
1,2,3
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4-7-8)Micro Change
1,2,3 4
3 Next Sets the adjustment value for the micro adjustment to the printer.
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4-7-9)Complete
1,2
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5)Complete
Exit the Add Media wizard.
1,2
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Check and change the media setting currently loaded in the printer.
1,2 7
3,4 8
5,6 9
1 Print Mode Check and change the Print Mode of the media.
3 Vacuum Fan Check and change the vacuum fan of the media.
4 Heater Check and change the heater temperature for the media.
5 Side Margin Check and change the side margin setting of the media.
6 Media Initial Check and change the media initialization setting of the media.
9 Media End *1 Check and change the media end setting of the media.
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NOTE
To change the setting, change the values or settings and then click [Update] button.
If the previous version of F/W is installed, the settings may not be properly reflected. Make sure to
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(1)Adjust Print
1)Thickness
Specify the media thickness.
1
2
3
4 5
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2)Confirmation
Print the adjustment pattern in the current setting.
1
2
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3)Rough Adjustment
Perform rough adjustment.
1
2
3
4
5
4 Set Set the adjustment value to the printer after the value change.
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4)Micro Adjustment
Perform micro adjustment.
1
2
3
4
5
4 Set Set the adjustment value to the printer after the value change.
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(2)PF Adjust
1)Initial Adjust
Performs initial adjustment.
Click [Start] button to print initial adjustment pattern and measure the distance between the printed two
pluses (+)
1
2
Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]
2 Initial Change - Start Set the initial PF adjustment value to the printer.
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2)Confirm Adjust
Performs confirm print.
Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]
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3)Micro Adjust
Performs micro adjustment.
1
2
Micro Change - Start Adjustable range: ± 5.00 [%] from the initial PF adjustment
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Check and change the width and thickness of the media set in the printer.
1 2
When the “Media Initial” is set to “Off”, the “Media Width” can be
changed. When the “Media Initial” is set to other than “Off”, the
After the adjustment, if you enter the different media thickness, the
entered value.
NOTE
The automatic adjustment determines the approximation. If you want to perform exactly accurate
If you are unsure of the media thickness, but the adjustment print can be performed without the
thickness entry.
To change the setting, change the values or settings and then click [Update] button.
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The selected user type settings can be copied to other user type.
1 3
All the Media Types other than the source Media Type can be
selected.
NOTE
Once the setting of copy destination is changed, it cannot restore to the original setting.
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From this menu, user can check the initial printer settings, and initialize the each setting to factory default.
1 Advanced Setting Check and change the advanced setting set in the printer.
2 Init. Setteings Initial printer settings including network configuration are displayed.
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1,2 23,24
25,26
3,4,5 27,28
6,7
8,9
10,11
30
12,13
14,29
15,16
17,18
19,20
21,22
Use this setting when you want to print on the narrow media or the
heater is unable to sufficiently warm up the media.
3 Multi Strike for Each Layer Set the overwrite count for layer printing (Color) per line.
(Color) *6 Setting : < 1 Cnt > ~ 9 Cnt
4 Multi Strike for Each Layer Set the overwrite count for layer printing (White) per line.
(White) *6 Setting : < 1 Cnt > ~ 9 Cnt
5 Multi Strike for Each Layer Set the overwrite count for layer printing ( Metalic ) per line.
(Metalic) *7 Setting : < 1 Cnt > ~ 9 Cnt
6 Head Travel Set the range that the print head moves while printing.
Setting : Data / Machine / < Media Width >
7 Header Dump Set whether to print the following information (dump data) of print
data.
The dump data will be used as a reference material to receive
technical supports.
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9 Pass Count Set the frequency (Pass Count) that the print head returns to the
spitting box (located) on the origin side when setting "On" or "On
Media" in the Spitting menu.
Setting : < 1 Cnt > ~ 999 Cnt
10 Cleaning Mode Select the cleaning mode for auto cleaning and sleep mode.
Setting : short / < Normal > / < Long >
11 White Maintenance *8 Check and change the White Maintenance in the printer.
Setting : < Normal > / Little
12 Auto Cleaning - Wait Time Set the time for auto-cleaning in WaitingTime mode.
VJ-628/628X:
Setting : Off ~ 10 min ~ < 360 min > ~ 1440 min
VJ-628MP:
Setting : <Off> ~ 10 min ~ 360 min ~ 1440 min
13 Auto Cleaning - Before Print Set the value for auto-cleaning in pre-printing mode.
Setting : < Off > / On
14 Auto Cleaning - Printing Time Select the time for auto-cleaning while printing.
VJ-628/628X:
Setting : < Off > ~ 5 min ~ 180 min
VJ-628MP:
Setting : 5 min ~ < 360min> ~ 1440 min
18 Cut Pressure Set the media cutting pressure for the cutting operation.
Setting : Low / < High >
21 Standby Heat Set the time to preheat the heater while the printer is n standby
mode.
VJ-628/628X:
Setting : Off ~ 10 min ~ < 60 min >
VJ-628MP:
Setting : Off ~ 10 min ~ < 60 min > ~ 2 hour ~ 8 hour
22 Fan Mode Set whether to operate the suction fan during standby heating.
Setting : < Standard (On) > / Economy (Off)
23 Prev. Stick *3 Set to prevent media from sticking when printing starts.
Setting : < Off > / On
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27 Print Stop *9 Specify whether to stop printing when the remaining roll media is
0[m].
Setting : < Off > / On
28 Sheet-off feed Specify the amount of roll media feeding before cut.
Setting : < Off > ~ 1 mm ~ 250 mm
29 Auto Cleaning - Power On *10 Specify whether to perform automatic cleaning when turning on the
printer.
Setting : Off / < On >
30 Frt Interlace *11 Check and change the Front Interlace the printer.
Setting : Off / < Auto >
NOTE
If the previous version of F/W is installed, the settings may not be properly reflected. Make sure to
*1 When the take-up unit is not installed, do not set Output mode to "Take-up".
*2 When the the media detection is set to "Off", the media cannot be cut automatically.
Some media may not be cut (cannot be cut at all or cannot be cut finely).
In such a case, set the "Output Mode menu" to "Off" and cut the media manually.
*3 When the Output Mode menu is set to "Take-up", the setting for the Prev. Stick menu is disabled.
*4 After replacing the roll media, set the roll media length again.
If the roll media length is not set, the residual quantity of roll media may not be displayed correctly.
*5 When the Output Mode menu is set to "Take Up", the Page Gap menu will be available.
*6 When the ink set of VJ-628X/628MP contains white ink and the Multi Strike is set to 1 count, the
Multi Strike settings for color layer and white layer will be available.
*7 When the ink set of VJ-628X contains metallic ink and the Multi Strike is set to 1 count, the Multi
*8 The White Maintenance menu is available only when the ink set of VJ-628X contains white ink.
*9 The Print Stop menu is available when the Roll Length menu is set to either of Roll1, Roll2 or Roll3.
*10 The Auto Cleaning menu is available only when the ink set of VJ-628MP contains non-white ink.
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1,2
3,4
5
5 Network Configuration Check and change the printer network configuration setting.
NOTE
To change the network configuration, use the MUTOH Finder application contained in the bundled
CDROM.
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(1)Network Configuration
Check and change the current network configuration setting of the printer.
1,2
3 4
No. Name Description
4 New network configuration setting Enter the new network configuration setting that you want to
change.
NOTE
If the older F/W is used, the setting updates may not be reflected. Install the latest F/W.
If you want to change the network configuration setting of the printer which does not support this
function, change the setting using the MUTOH Finder application which comes with the printer.
If you change the network configuration while printing, you cannot complete printing.
If unable to communicate with the printer after changing the network configuration, restart your printer.
If the communication is still not successful, check the network configuration from VJ Finder.
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13.1.5.3. Initialization
1,2
1 Type ALL :
All settings can be returned to factory default.
Media Type :
The setting of the Media Type is returned to factory default.
Advanced Setting :
Advanced setting is returned to factory default.
Init. Setting :
Initial setting is returned to factory default.
NOTE
The network configuration cannot be initialized.
To change the network configuration, use the MUTOH Finder application contained in the bundled
CDROM.
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1 2
2 Reset Counter Initialize the plug lifetime counter of the selected slot.
NOTE
If no high-capacity ink pack adaptor is loaded, this menu will not be displayed.
For information on how to replace the plug, see the High-Capacity Ink Pack Adaptor Operation
Manual.
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13.1.6.2. Confirmation
2 3
1 Slot No. The slot number of the plug lifetime counter to be initialized is
displayed.
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13.2. VJ-1x38(W)X/1x24(W)X/1628X/2638X/1938TX/1638UH(2)/
1948WX/1324XS/1638UR(2)/162xMH
13.2.1 Remote Panel
1,2,3 5,6
4 7,8
7 Printer Information button Get current panel setting information from your printer.
*Printer information of the selected tab is obtained.
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5,6,7
3
1 4
5 Auto Printer Information Check this box to automatically get printer information.
On : Enable
Off : Disable
*This function is not available when MSM is launched from the Windows
printer driver.
6 Interval When “Auto Printer Information” is ON, set a time interval to get the latest
information from the printer.
Value can be set from:
<60[sec]> / 30[ sec] / 10[ sec] / 3[ sec]
7 Status Only Check this box to obtain the printer status information only to minimize the
data acquisition time.
*This check box is enabled when “Auto Printer Information” is set to ON.
NOTE
*1 Available functions vary by printer model.
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13.2.3 Settings
Check and change the printer setting.
NOTE
Available functions vary by printer model.
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1 2
2 Test Print Perform the test print selected from this menu.
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(1)Media Feed
Specify the feeding amount of media set in the printer and feed it in forward/ backward with the specified
amount.
1 2
4
5
3 Backward Feed Feed the media backward with the specified amount.
5 Forward Feed Feed the media forward with the specified amount.
NOTE
The printer will feed the media according to the setting you specified. Make sure to specify the
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1 2 3 4
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13.2.4.3. Cleaning
1 2 3 4
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13.2.4.4. Maintenance
1
2
NOTE
*1 This function is available for VJ-1628MH.
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1,2,4 5,6
3 7,8
5 Remote Panel Mode Button Get current panel setting information from your printer.
7 Printer Information button Get current panel setting information from your printer.
*Printer information of the selected tab is obtained.
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6,7,8
3
1
2
5
6 Auto Printer Information Check this box to automatically get printer information.
On : Enable
Off : Disable
*This function is not available when MSM is launched from the Windows
printer driver.
7 Interval When “Auto Printer Information” is ON, set a time interval to get the latest
information from the printer.
Value can be set from:
<60[sec]> / 30[ sec] / 10[ sec] / 3[ sec]
8 Status Only Check this box to obtain the printer status information only to minimize the
data acquisition time.
*This check box is enabled when “Auto Printer Information” is set to ON.
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1 2
1 Test Print *1 Perform the test print selected from this menu.
NOTE
*1 This function is available for flat mode.
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1 2 3 4 5
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13.3.3.2. Maintenance
NOTE
*1 This function is available for VJ-426UF.
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(1)CR Maintenance
1
2
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maintenance.
NOTE
Before starting CR maintenance, make sure to press Operation key on the printer panel.
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3) Performing CR maintenance
CR maintenance is being performed in the printer.
NOTE
After CR maintenance is completed, make sure to press Operation key on the printer panel.
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13.3.3.3. Cleaning
1 2 3 4 5
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(1)Initial Charge
Perform the initial ink charge after ink cartridges are inserted into the correct slots.
After disposing the waste ink, click [Start] button to reset the waste ink counter.
1
2
NOTE
Initial charge produces waste ink. Make sure to empty the waste ink tank before performing the initial
ink charge. If waste ink is left in the tank, it may overflow the tank.
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After the ink cartridges are inserted into the correct slots, the printer will start initial ink charge.
3)Ink Charge
The printer is charging inks.
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4)Complete
Initial ink charge has been completed.
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If you use more than one media, you can store the each media setting including the heater temperature
1 Media Type Check and change the media type loaded in the printer.
3 Media Information Check and change the media information set in the printer.
4 Media Type Copy Copy the current media setting to other Media Type.
NOTE
To change the setting, change the values or settings and then click [Update] button.
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1 2,3
1 Media Type Check and change the Media Type loaded in the printer.
NOTE
To change the setting, change the values or settings and then click [Update] button.
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Check and change the media setting currently loaded in the printer.
1,2 5
3,4 6
7,8
1 Print Mode Check and change the Print Mode of the media.
Flat mode :
Setting : Fast / <Fine> / Super Fine
Rotary mode :
Setting : < Balance > / Fine / Super Fine
3 Vacuum Fan *1,2 Check and change the vacuum fan of the media.
Setting :Low / Medium / Medium-Hi / <High> / Off
4 Low Speed Check and change the Low Speed setting of the media.
Setting :<Off> / 50% / 25%
7 Show Edges Specify whether to confirm the outer edges (and corners) of the
output area by blinking LED.
Setting :<Off> / Step / Auto
8 Obstacle Detection *1 Check and change the obstacle detection setting applied to the
printer.
VJ-426UF/XPJ-461UF :
Setting :<Print Cancel> / Confirm
VJ-626UF /XPJ-661UF:
Setting :<Auto> / Print Cancel / Confirm
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NOTE
To change the setting, change the values or settings and then click [Update] button.
If the older F/W is used, the setting updates may not be reflected. Install the latest F/W.
*2 [XPJ-461UF] This function is enabled only when the optional vacuum table is installed in the printer.
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(1)Adjust Print
1)Confirmation
Print the adjustment pattern in the current setting.
1
2
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2)Rough Adjustment
Perform rough adjustment.
1
2
3
4
5
4 Set Set the adjustment value to the printer after the value change.
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3)Micro Adjustment
Perform micro adjustment.
1
2
3
4
5
4 Set Set the adjustment value to the printer after the value change.
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(2)PF Adjust
1)Initial Adjust
Performs initial adjustment.
Click [Start] button to print initial adjustment pattern and measure the distance between the printed two
pluses (+)
1
2
VJ-426UF :
Pattern length : 100 [mm] ~ < 250 [mm] > ~ 300 [mm]
VJ-626UF :
Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]
2 Initial Change - Start Set the initial PF adjustment value to the printer.
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2)Confirm Adjust
Performs confirm print.
VJ-426UF :
Pattern length : 100 [mm] ~ < 250 [mm] > ~ 300 [mm]
VJ-626UF :
Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]
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3)Micro Adjust
Performs micro adjustment.
1
2
Micro Change - Start Adjustable range: ± 5.00 [%] from the initial PF adjustment
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Check and change the width and thickness of the media set in the printer.
1 2,9
3,4 5-7
8
VJ-426UF/XPJ-461UF:
Setting : 30 mm ~ < 483 mm >
VJ-626UF/XPJ-661UF
Flat mode :
Setting : 30 mm ~ < 483 mm >
Rotary mode :
Setting : 30 mm ~ < 360 mm >
2 Length Check and change the Length of media.
VJ-426UF/XPJ-461UF:
Setting : 30 mm ~ < 329 mm >
VJ-626UF/XPJ-661UF:
Flat mode :
Setting : 30 mm ~ < 594 min >
Rotary mode :
Setting : 20 mm ~ < 405 mm >
3 Height *1,2 Check the height setting of media.
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Roller Pitch :
9 Obstacle check mode *4 Check and change the obstacle check mode of media.
NOTE
The automatic adjustment determines the approximation. If you want to perform exactly accurate
If you are unsure of the media thickness, but the adjustment print can be performed without the
thickness entry.
To change the setting, change the values or settings and then click [Update] button.
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The selected user type settings can be copied to other user type.
Print Mode / Effect / set values for Adjust Print / PF Adjustment values / Vacuum Fan / Media Setting
1 3
All the Media Types other than the source Media Type can be
selected.
NOTE
Once the setting of copy destination is changed, it cannot restore to the original setting.
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From this menu, user can check the initial printer settings, and initialize the each setting to factory default.
2 3
1 Advanced Setting Check and change the advanced setting set in the printer.
2 Init. Setteings Initial printer settings including network configuration are displayed.
4 UV Scan Check and change the UV Scan setting set in the printer.
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1,2 10,11
3,4 12,13
5 14,15
6,7 16,17
8,9 19,20
18
3 Multi Strike for Each Layer Set the overwrite count for layer printing (Color) per line.
(Color) Setting : < 1 Cnt > ~ 9 Cnt
4 Multi Strike for Each Layer Set the overwrite count for layer printing (White) per line.
(White) Setting : < 1 Cnt > ~ 9 Cnt
5 Multi Strike for Each Layer Set the overwrite count for layer printing (Varnish) per line.
(Varnish) Setting : < 1 Cnt > ~ 9 Cnt
6 Head Travel Set the range that the print head moves while printing.
Setting : Data / Machine / < Media Width >
7 Header Dump *2 This function is to specify whether to print the following information
(dump data) of print data.
The dump data will be used as a reference material to receive
technical supports.
Setting : < Off > / On / DUMP
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9 Pass Count Set the frequency (Pass Count) that the print head returns to the
spitting box (located) on the origin side when setting "On" in the
Spitting menu.
Setting : < 1 Cnt > ~ 999 Cnt
10 Auto Cleaning - Wait Time Set the time for auto-cleaning in WaitingTime mode.
Setting : <Off> ~ 10 min ~ 1440 min
11 Auto Cleaning - Printing Time Select the time for auto-cleaning while printing.
Setting : < Off > ~ 5 min ~ 180 min
12 Auto Cleaning - Before Print Set the value for auto-cleaning in pre-printing mode.
Setting : < Off > / On
14 Top Edge Treatment *1 Check and change the Top Edge Treatment in the printer.
Setting : Off / < On >
15 End Edge Treatment *1 Check and change the End Edge Treatment Layer in the printer.
Setting : Auto / < On >
16 Multi Layer *2 Check and change the Multi Layer in the printer.
Setting : < Off > / On
17 White Maintenance Check and change the White Maintenance in the printer.
Setting : < Normal > / Little
17 Ink Maintenannce *4,5 Check and change the Ink Maintenance in the printer.
Setting : Little / < Normal > / Long
18 Cleaning Mode *4 Check and change the cleaning mode in the printer.
Setting : Short / < Normal > / Long
20 Nozzle Settings *2,4 Check and change the nozzle settings in the printer.
Setting : < Nozzle All > / Nozzle A / Nozzle B / Nozzle C
Nozzle D
NOTE
*5 Available settings vary depending on the type of ink and ink configuration in the printer.
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1,2
3,4
5,7
6
NOTE
To change the network configuration, use "MUTOH LFP Finder" (bundled application) or set from the
printer panel.
If the older F/W is used, the setting updates may not be reflected. Install the latest F/W.
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13.3.5.3. Initialization
1,2
1 Type ALL :
All settings can be returned to factory default.
Media Type :
The setting of the Media Type is returned to factory default.
Advanced Setting :
Advanced setting is returned to factory default.
Init. Setting :
Initial setting is returned to factory default.
NOTE
To change the network configuration, use "MUTOH LFP Finder" (bundled application) or set from the
printer panel.
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13.3.5.4. UV Scan
1
2
1 Scans Specify the number of UV scan after printing per 1 inches (in media
feeding direction).
Setting : 2 / < 4 > / 8 / 16
NOTE
If the older F/W is used, the setting updates may not be reflected. Install the latest F/W.
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13.4. XPJ-1641SR/1682SR/16x2WR/1341SR-P/1641SR-P
13.4.1 Remote Panel
1,2,4 5,6
3 7,8
7 Printer Information button Get current panel setting information from your printer.
*Printer information of the selected tab is obtained.
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6-8
4
1
5
3
6 Auto Printer Information Check this box to automatically get printer information.
On : Enable
Off : Disable
*This function is not available when MSM is launched from the Windows
printer driver.
7 Interval When “Auto Printer Information” is ON, set a time interval to get the latest
information from the printer.
Value can be set from:
<60[sec]> / 30[ sec] / 10[ sec] / 3[ sec]
8 Status Only Check this box to obtain the printer status information only to minimize the
data acquisition time.
*This check box is enabled when “Auto Printer Information” is set to ON.
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NOTE
*1 This function is available for XPJ-1682SR / 1641SR / 1341SR-P/ 1641SR-P.
1,2,3
1 Heater : Heater Set Check and change the heater temperature for the media.
3 Warm-up Cancel When the printer is warming up, you can cancel the warm-up and start
printing.
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1
2
3
NOTE
*1 This function is available for non-XPJ-1341SR-P.
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1
3
2 Test Print Perform the test print selected from this menu.
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(1)Media Feed
Specify the feeding amount of media set in the printer and feed it in forward/ backward with the specified
amount.
1 2
3 Backward Feed Feed the media backward with the specified amount.
5 Forward Feed Feed the media forward with the specified amount.
NOTE
The printer will feed the media according to the setting you specified. Make sure to specify the
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1 2 3 4
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13.4.3.3. Maintenance
1,2
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(1)CR Maintenance
1-1)Check Printer Status
Before performing CR maintenance, check the printer status.
1,2
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maintenance.
NOTE
Before starting CR maintenance, make sure to press Operation key on the printer panel.
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1-3)Performing CR maintenance
CR maintenance is being performed in the printer.
NOTE
After CR maintenance is completed, make sure to press Operation key on the printer panel.
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(2)Longstore
Wash the print head with the cleaning fluid.
NOTE
Make sure to use the dedicated cleaning fluid.
1)Start LongStore
1,2
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If no ink bag cases and S/C card is inserted, this message will be skipped.
3)Ink discharge.
After removing the cleaning bag cases and S/C card, the printer will ink discharge.
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fluid.
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8)Complete
“Longstore” maintenance has been completed.
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13.4.3.4. Cleaning
Performs head cleaning.
1 2 3 4 5
6 Select Print Head Select the print head to be cleaned if the printer has more than one
print head.
Setting :
<ALL> / Head 1 / Head 2
NOTE
*1 The print head can be selected.
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(1)Initial Charge
Perform the initial ink charge after ink cartridges are inserted into the correct slots.
After the ink bag cases and S/C card are inserted into the correct slots, the printer will start initial ink charge.
2)Ink Charge
The printer is charging inks.
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3)Complete
Initial ink charge has been completed.
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If you use more than one media, you can store the each media setting including the heater temperature
1 Media Type Check and change the media type loaded in the printer.
3 Media Type Copy Copy the current media setting to other Media Type.
NOTE
To change the setting, change the values or settings and then click [Update] button.
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1 Media Type Check and change the Media Type loaded in the printer.
NOTE
To change the setting, change the values or settings and then click [Update] button.
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1,2,3
4,5,6
7,8,9
1 Print Mode Check and change the Print Mode of the media.
XPJ-1682SR/1682WR/1642WR:
Setting :
Q1 / Q2 / Q3 / Q4 / G1 / <G2> / B1 / B2 / B3 / B4
XPJ-1641SR:
Setting :
Q1 / Q2 / Q3 / Q4 / G1 / <G2> / G3 / G4 / B1 / B2 / B3 / B4
XPJ-1341SR-P/1641SR-P:
Setting :
High Quality / < Quality > / Production / High Speed
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4 Vacuum Fan Check and change the vacuum fan of the media.
XPJ-1682SR/1682WR
Setting :
Low / Middle / <High> / Ex High
XPJ-1642WR
Setting :
<Off> / Low / Middle / High / Ex High
XPJ-1341SR-P
Setting :
Off / Low / Middle / <High>
XPJ-1641SR-P
Setting :
Off / Low / Middle / <High> / Ex High
7 Pre Heater *1 Check and change the pre heater temperature for the media.
Setting :
Off / <30> – 50 [℃]
8 Platen Heater *1 Check and change the platen heater temperature for the media.
Setting :
Off / <30> – 50 [℃]
9 Dryer *1,2 Check and change the dryer temperature for the media.
Setting :
Off / <30> – 50 [℃]
NOTE
To change the setting, change the values or settings and then click [Update] button.
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(1)Adjust Print
Perform Bi-D adjustment for the media loaded in the printer.
1)Thickness
Specify the media thickness.
1
2 3
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2)Confirmation
Print the adjustment pattern in the current setting.
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3)Rough Adjustment
Perform rough adjustment.
1
2
3
2 Set Set the adjustment value to the printer after the value change.
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4)Micro Adjustment
Perform micro adjustment.
1
2
3
2 Set Set the adjustment value to the printer after the value change.
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(2)PF Adjust
Perform the paper feed adjustment.
1)Initial Adjust
Performs initial adjustment.
Click [Start] button to print initial adjustment pattern and measure the distance between the printed two
pluses (+)
1
2
2 Initial Change - Start Set the initial PF adjustment value to the printer.
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2)Confirm Adjust
Performs confirm print.
1 Pattern Print - Start Print the PF adjustment pattern with current setting.
Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]
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3)Micro Adjust
Performs micro adjustment.
1
2
1 Pattern Print - Start Print the PF adjustment pattern with current setting.
Micro Change - Start Adjustable range: ±5.00 [%] from the initial PF adjustment pattern
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The selected user type settings can be copied to other user type.
1 3
All the Media Types other than the source Media Type can be
selected.
NOTE
Once the setting of copy destination is changed, it cannot restore to the original setting.
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13.4.4.4. Initialization
1
2
1 Type ALL:
All settings can be returned to factory default.
Media Type :
The setting of the Media Type is returned to factory default.
Except Media Type:
All settings except the Media Type are returned to factory default.
NOTE
The network configuration cannot be initialized.
To change the network configuration, use the MUTOH LFP Finder application contained in the bundled
CDROM.
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From this menu, user can check the initial printer settings, and initialize the each setting to factory default.
2
3
1 Advanced Setting Check and change the advanced setting set in the printer.
3 Display Check and change the display setting set in the printer.
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1,2 22,27
3,31 24,25
4,5 26,28
6,7 30,29
8,23 37,36
9,10 38,39
11,12 40,35,32,33
13,14
15,16
17,18
19,20
21
2 Pass Count Set the frequency (Pass Count) that the print head returns to the
spitting box (located) on the origin side when setting "On" or "On
Media" in the Spitting menu.
Setting : < 1 Cnt > ~ 999 Cnt
3 Side Margin Check and change the side margin setting of the media.
Setting : < 5 mm> ~ 25 mm
4 Media Initial Check and change the media initial setting of the media.
Setting : Off / Top&Width / < Width >
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10 Cut Pressure Set the media cutting pressure for the cutting operation.
Setting : Low / < High >
11 Prev. Stick *4,8,9 Set to prevent media from sticking when printing starts.
Setting : < Off > / On
12 Standby Heat *8,9 Set the time to preheat the heater while the printer is n standby
mode.
Setting : Off ~ 10 min ~ < 60 min >
13 Head Travel Set the range that the print head moves while printing.
Setting : Data / Machine / < Media Width >
Use this setting when you want to print on the narrow media or the
heater is unable to sufficiently warm up the media.
17 Auto Cleaning - Standby Mode Select the cleaning type to be performed automatically during
Cleaning Type *12 standby mode.
Setting : < Off > / Short / Normal / Long
18 Auto Cleaning - Standby Mode Set the time for auto-cleaning in WaitingTime mode.
Cleaning Interval XPJ-1682SR/1641SR/1642WR/1641SR-P
Setting : 10 min ~ < 360min> ~ 1440 min
XPJ-1682WR/1341SR-P
Setting : < Off > / 10 min ~ 360min ~ 1440 min
19 Auto Cleaning - While Printing Select the cleaning type to be performed automatically during
Cleaning Type *12 printing.
Setting : < Off > / Short / Normal / Long
20 Auto Cleaning - While Printing Select the time for auto-cleaning while printing.
Cleaning Interval XPJ-1682SR/1641SR/1642WR/1641SR-P
Setting : < 5 min > ~ 180 min
XPJ-1682WR/1341SR-P
Setting : < Off > / 5 min ~ 180 min
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21 Auto Cleaning - Before Print Set the value for auto-cleaning in pre-printing mode.
XPJ-1682SR/1641SR/1682WR/1642WR/1641SR-P
Setting : < Off > / Short / Normal / Long
XPJ-1341SR-P
Setting : < Off > / On
23 Header Dump Set whether to print the following information (dump data) of print
data.
The dump data will be used as a reference material to receive
technical supports.
26 Print Stop *6 Specify whether to stop printing when the remaining roll media is
0[m].
Setting : < Off > / On
35 New network configuration setting Enter the new network configuration setting that you want to
change.
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36 Top Edge Treatment Check and change the Top Edge Treatment in the printer.
Setting : Off / < Auto >
37 Nozzle Settings *13 Check and change the Nozzle Settings Treatment in the printer.
Setting : < Nozzle ALL > / Nozzle A / Nozzle B / Nozzle C
/ Nozzle D / Nozzle E / Nozzle F
38 Auto Nozzle Check *14 Check and change the Auto Nozzle Check Treatment in the printer.
Setting : < Off > / On
39 Number of print jobs *11,14 Check and change the Numver of print fobs Treatment in the
printer.
Setting : < Off > / 1 – 30 [Cnt]
40 Auto Nozzle Select *11,14 Check and change the Auto Nozzle Select Treatment in the printer.
Setting : Off / < On >
NOTE
If the previous version of F/W is installed, the settings may not be properly reflected. Make sure to
install the latest F/W.
*1 When the take-up unit is not installed, do not set Output mode to "Take-up".
*2 When the Output Mode menu is set to "Take Up", the Page Gap menu will be available.
*3 When the media detection is set to "Off", the media cannot be cut automatically.
Some media may not be cut (cannot be cut at all or cannot be cut finely).
If the roll media length is not specified, the remaining media length may not be displayed correctly.
*4 When the Output Mode menu is set to "Take-up", the setting for the Prev. Stick menu is disabled.
*5 After replacing the roll media, set the roll media length again.
If the roll media length is not set, the residual quantity of roll media may not be displayed correctly.
*6 The Print Stop menu is available when the Roll Length menu is set to either of Roll1, Roll2 or Roll3.
*8 This function is available for XPJ-1682SR/1641SR *9 This function is available for XPJ-1642WR
If you want to change the network configuration setting of the printer which does not support this
function, change the setting using the MUTOH LFP Finder application which comes with the printer.
If you change the network configuration while printing, you cannot complete printing.
If unable to communicate with the printer after changing the network configuration, restart your printer. If the
communication is still not successful, check the network configuration from MUTOH LFP Finder.
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13.4.5.2. Display
Check and change the display set in the printer.
1,2
3,4
NOTE
*1 This function is available for XPJ-1341SR-P
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MPS runs as preprocessing software for MUTOH printers to help printer functions via Ethernet connection.
By specifying PC's IP address from RIP, MPS receives a print data to optimize and send it to printer.
Windows PC
Printer
RIP プリンタ
LAN Cable
Windows PC Printer
RIP MSM
LAN Cable
MPS
Print
NOTE
MSM can run, stop or monitor MPS.
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For the IP address settings, refer to the manual that comes with the RIP software.
NOTE
When the protocol such as “FTP” or “LP” is specified in the software RIP setting, the
protocol change may be also required. Select “Raw” or “RawIP” for this case.
For the process to specify the protocol to software RIP, refer to the setting process for each software
RIP.
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If you installed Windows Vista or later, MPS needs to be allowed through Windows Firewall.
MPS is automatically added to the Windows Firewall exception list while installing MSM.
If the printing is not available via MPS, check the Windows Firewall exceptions setting.
NOTE
If using virus security software other than Windows firewall, the exception setting may be required
depending on the software. For further details, contact to the software manufacturer.
(1)
「Windows10」
Go to Start menu. Scroll down and open Control Panel in Windows System.
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(2)
(3)
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(4)
(4)
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(5)
Click [Browse].
(6)
NOTE
The location of this folder depends on your operating system.
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(7)
(8)
Click [OK].
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14.1.4 Notes
To install or run MPS, enable the Windows administrator account.
Check that the printing is performed via Gigabit Ethernet connection from Windows Task Manager
(excluding VJ-1638/VJ-1638W).
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Item Contents
OS Windows10 32bit(*2) / 64bit
*1 When the above OS support ends, the operation on MPS cannot be ensured.
*2 Please use a 64-bit OS and more than 8 GB of memory if multiple printers or 4head Printer
NOTE
You can register the printer up to 5 units. The number of printer that can perform printing at the same
The read/write speed will slow down when you run RIP on HDD (Hard Disk Drive) and send a print job
If you uninstall MSM when MPS is still enabled, the error appears in Windows event viewer.
The error will not be displayed by installing the next version of MSM.
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NOTE
For recommended operating environment, see the product specification of applicable MUTOH printer.
When PC does not meet the recommended hardware requirements, or depending on the resident
software, you cannot achieve the full potential performance of MPS. In this case, try the following
solutions:
When using print data from USB hard disk or network drives:
When the printing is temporarily stopped while resident software runs or Windows Update is
downloading:
Stop the program running in the background or change the settings to prevent its running during
printing.
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NOTE
The LAN cable to be connected to the printer should be more than category 5 (CAT5).
If the Printer has Gigabit Ethernet, the network cable should be more than category 5e
(CAT5e).
Printer
PC1
LAN cable
Device Requirement
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You can connect with several printers and start MPS for each printer.
NOTE
If the printer has a Gigabit Ethernet port, use a Gigabit Ethernet HUB.
Printer
PC1
Printer
LAN cable
PC2
LAN cable
LAN cable
HUB
Printer
Device Requirement
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The ValuJet printer information will be registered for each MPS service number.
Select the service number from 001 to 005, and click [Apply].
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14.3.5 MPSSettings
After selecting the MPS service number, a window to configure each setting for MPS will be displayed. The
You can open each setting screen from the main screen.
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2 3
2 Printer Name Displays the printer name set in the service number being used.
3 Running Status Displays the running status of each service number being used.
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You cannot select the service number being used. Please select the number that the printer name is not
displayed. If selecting the number being used, the following warning message will be displayed.
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3
5
1 Port Number When port 9100 is used by another program, change the port
number for MPS.
Change a RIP port number accordingly.
See the RIP manual for the procedures.
2 Set the spool size for MPS. The default value is set to an optimal
Spool count
value for each printer.
3 MPS Optimization If the check box is checked, perform the data processing via MPS.
If a data cannot be printed via MPS, uncheck the check box.
5 Access from other PC Permit the RIP connection from other PC.
If the check box is unchecked, printing from other PC will not be
available.
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The main screen will appear after MPS start. You can open the "MPS information" window from this screen.
2 3
1 4
If you mouse over the printer name on the main screen, the background color will change.
changes.
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1 2
5 6
1 MPS Registration Service Name Displays the MPS service name registered in Windows service
(resident program).
3 Printer Information Displays the printer information set in the MPS service number.
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If an error occurs or after changing the settings, you need to restart MPS.
The MPS settings can be changed on the MPS Settings screen even after the setting is completed.
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14.5. Restrictions
This chapter describes the restrictions to use MPS and the differences from the direct printing.
from RIP. After performing the color measurement, specify the PC's IP address to print via MPS.
To operate the spectrophotometer via MSM, the IP address change is not required.
14.6. Troubleshooting
This chapter describes common errors and solutions for MPS.
The troubleshooting below is based on that the printer warming-up has been completed.
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- Software RIP
Specify your PC's IP address with MSM.
(If you specify the IP address according to the RIP manual, the PC's IP address for RIP
NOTE
The error in Case 3 might occur depending on the network restrictions or resident software.
The error in Case 3 might occur due to the protocol setting of software RIP.
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(2) How to check which Direct Print or Print via VPS is performed:
If Print via VPS is selected, the printer displays Receiving and then performs initializations.
If Direct Print is selected, the printer displays Printing and performs initializations.
Example)
Machine Name IP Address Note
PC PC123 192.168.1.100 PC with MSM and RIP
ValueJet - 192.168.1.253 VJ-2638
(The numerical value is different every time.)
“MPS”
C:¥>netstat
Active Connections
“Direct Print”
C:¥>netstat
Active Connections
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☞ 14.5 Restrictions
1: Restart MPS.
2: If the panel does not display Ready to Print or Print Ready, restart the printer.
See Troubleshooting in the printer's operation manual.
3: If the problem still persists after step.1 and 2, restart PC with MPS and RIP.
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15. MiniMSM
The MSM window can be downsized by enabling MiniMSM. With this feature, some functions are limited.
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1-4
5
: Ready to print
: Error (Not ready to print)
3 Printer Select ▼ Select the printer to obtain the information if multiple printers are
registered.
5 Communication Status Displays the communication status between the printer and PC.
: Communication Success
: Communication Error
: Communicating
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1 2
1 Date Displays the date and time acquired the printer information.
The date and time set on the printer will be displayed.
NOTE
For the details of S/C card recovery, see 7.7.2 S/C Card Recovery.
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2
3
1
4
5 6 7
2 Capacity [ml] / [L] Displays the capacity of the read S/C card in ml or L.
3 Detail Information Displays the reason for the S/C card reading error.
5 Max Displays the maximum Smart/C of the printer that has been
monitored.
* The Smart/C MAX varies according to printer model.
6 Smart/C Amount Displays in % the remaining amount of Smart/C for the printer that
has been monitored.
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1
3
3 Select Print Head Select the print head to be cleaned if the printer has more than one
print head.
Setting :
<ALL> / Head 1 / Head 2
NOTE
The operation that you can perform remotely depends on printer model.
The remote operation may not be available depending on the printer condition.
15-5 MSME-A-11
MUTOH Status Monitor 15 MiniMSM
2
3
1 Auto Printer Information Check this box to automatically get printer information.
On : Enable
Off : Disable
*This function is not available when MSM is launched from the Windows
printer driver.
2 Interval When “Auto Printer Information” is ON, set a time interval to get the latest
information from the printer.
Value can be set from:
<60[sec]> / 30[ sec] / 10[ sec] / 3[ sec]
3 Selected Printer Check this box to monitor only one printer when multiple printers are
registered.
15-6 MSME-A-11
MUTOH Status Monitor 16 VerteLith
16. VerteLith
MSM icon on VerteLith allows user to start MSM installed in the computer.
[Restrictions]
1. MPS:
2. MSM configuration:
The MSM configuration settings including registered printer will take over from VerteLith. It differs from
NOTE
VerteLith will transfer the settings when MSM is launched. If user changes the language on VerteLith
after MSM is launched, exit MSM once and restart it from VerteLith.
16-1 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model
Table 17.1. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported
Machine Model
List of Supported Function
VJ-1324 VJ-1638X VJ-1638W VJ-1638WX
VJ-1624 VJ-1938X VJ-1624W VJ-1938WX
VJ-1638 VJ-1924W VJ-1938WX-K4
VJ-2638
Firmware Update ○ ○ ○ ○
e-mail Notification ○ ○ ○ ○
Printer Information ○ ○ ○ ○
Details Information ○ ○ ○ ○
Smart/C Information △ △ △ △
Media Information - - - -
Print Information - - - -
MPS Start △ △ △ △
VSM MobileÅ *2 ○ ○ ○ ○
Print History - ○ - ○
Remote Panel - ○ - ○
*1:Firmware Version : 1.09 or later version(VJ-1638 :2.01 , VJ-2638 :2.04 or later version)
*2:Application "VSM Mobile" for Handheld terminal is required.
*3:Firmware Version : 2.06 or later version(VJ-1638 / VJ-1638W / VJ-2638)
Refer to the VPS Operation Manual for details of VPS (ValueJet Print Server).
You can download the VPS Operation Manual from Mutoh Club.
*4 The printer model, which was launched after the EOL of VM-10, does not support this function.
17-1 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model
Table 17.2. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported
Machine Model
List of Supported Function
VJ-1628TD VJ-1608HS RJ-900X VJ-628
VJ-2628TD VJ-1617H RJ-901X VJ-628X
VJ-628MP
Firmware Update ○ ○ ○ *5 ○
e-mail Notification ○ *1 ○ *2 ○ *5 ○
Color Verify *7 - △ *3 - -
Printer Information ○ ○ ○ ○
Details Information ○ ○ ○ ○
Smart/C Information △ △ - △
Media Information - - - -
Print Information - - - -
MPS Start - - - -
VSM Mobile *4 ○ ○ ○ *5 ○
Print History - ○ ○ *5 ○
Remote Panel - - - ○
17-2 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model
Table 17.3. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported
Machine Model
List of Supported Function
VJ-426UF VJ-1626UH VJ-1628X
VJ-626UF
Firmware Update ○ ○ ○
e-mail Notification ○ ○ ○
Color Verify *2 - - △
Printer Information ○ ○ ○
Details Information ○ ○ ○
Smart/C Information △ △ △
Media Information - - -
Print Information - - -
MPS Start - - ○
VSM Mobile *1 ○ ○ ○
Print History ○ ○ ○
Remote Panel ○ - ○
17-3 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model
Table 17.4. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported
Machine Model
List of Supported Function
VJ-1324X VJ-1624WX VJ-2638X VJ-1638UH
VJ-1324XS VJ-1924WX VJ-1638UR
VJ-1624X
Firmware Update ○ ○ ○ ○
e-mail Notification ○ ○ ○ ○
Color Verify *2 △ - △ -
Printer Information ○ ○ ○ ○
Details Information ○ ○ ○ ○
Smart/C Information △ △ △ △
Head / Cartridge
○ ○ ○ ○
Information
Status monitor
Heater Information ○ - ○ -
Media Information - - - -
Print Information - - - -
MPS Start - - ○ ○
VSM Mobile *1 ○ ○ ○ ○
Print History ○ ○ ○ ○
Remote Panel ○ ○ ○ ○
17-4 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model
Table 17.5. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported
Machine Model
List of Supported Function
VJ-1938TX VJ-1948WX VJ-1627MH
Firmware Update ○ ○ ○
e-mail Notification ○ ○ ○
Color Verify - - -
Printer Information ○ ○ ○
Details Information ○ ○ ○
Smart/C Information △ △ △
Media Information - - -
Print Information - - -
MPS Start ○ ○ -
VSM Mobile *1 ○ ○ ○
Print History ○ ○ ○
Remote Panel ○ ○ ○
17-5 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model
Table 17.6. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported
Machine Model
List of Supported Function
XPJ-1641SR XPJ-1682SR XPJ-1682WR
XPJ-1641SR-P
Firmware Update ○ ○ ○
e-mail Notification ○ ○ ○
Color Verify - - -
Printer Information ○ ○ ○
Details Information ○ ○ ○
Smart/C Information △ △ △
Media Information - - -
Print Information - - -
MPS Start - ○ ○
VSM Mobile - - -
Print History ○ ○ ○
Remote Panel ○ ○ ○
17-6 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model
Table 17.7. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported
Machine Model
List of Supported Function
XPJ-461UF XPJ-661UF
Firmware Update ○ ○
e-mail Notification ○ ○
Color Verify - -
Printer Information ○ ○
Details Information ○ ○
Smart/C Information △ △
Head / Cartridge ○ ○
Information
Status monitor
Heater Information - -
Media Information - -
Print Information - -
MPS Start - -
VSM Mobile - -
Print History ○ ○
Remote Panel ○ ○
17-7 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model
Table 17.8. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported
Machine Model
List of Supported Function
VJ-1638UH2
VJ-1638UR2
Firmware Update ○
e-mail Notification ○
Color Verify -
Printer Information ○
Details Information ○
Smart/C Information △
Head / Cartridge ○
Information
Status monitor
Heater Information -
Media Information -
Print Information -
MPS Start ○
VSM Mobile -
Print History ○
Remote Panel ○
17-8 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model
Table 17.9. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported
Machine Model
List of Supported Function
XPJ-1642WR VJ-1628MH XJ-1341SR-P
Firmware Update ○ ○ ○
e-mail Notification ○ ○ ○
Printer Information ○ ○ ○
Details Information ○ ○ ○
Smart/C Information △ △ △
Status monitor
Head / Cartridge Information ○ ○ ○
MPS ○ - -
Print History ○ ○ ○
Remote Panel ○ ○ ○
NOTE
*1 This function may not be available for some countries.
17-9 MSME-A-11
MUTOH Status Monitor 18 Error Code List
Printer Info Update Err. 1-4 The acquisition of printer information failed. Please perform the followings.
If the problem still exists even you performed the items above, please
If the problem still exists even you performed the items above, please
Err. 10-12.14 Press 'Start' button to acquire the printer information again.
18-1 MSME-A-11
MUTOH Status Monitor 18 Error Code List
Err. 10-12.14 Press 'Start' button to acquire the printer information again.
15 - 40 Printer Information Backup Failed. Could not obtain the printer information.
Cannot update until after - Cannot update the Smart/C without login.
18-2 MSME-A-11
MUTOH Status Monitor 18 Error Code List
Printer Err. 1 The printer cannot be identified. Please check the followings.
1. Make sure that the serial number has been set correctly.
Printer Err. : Serious Failure xxx The system error occurred. Make sure
If the error still persists, the printer may have been damaged. Please contact
your dealer.
If the error still persists, the printer may have been damaged. Please contact
your dealer.
1. the Voltage Selector Switch is set to the correct voltage for your region.
If the error still persists, the printer may have been damaged. Please contact
your dealer.
Printer Err. : CPU Error If the same error still persists, please contact the dealer.
18-3 MSME-A-11
MUTOH Status Monitor 18 Error Code List
- Since you don't have the control right, the activation cannot be executed.
Acquire the control right, or execute the activation by the MSM that has the
Activation Code get error - Could not acquire the activation code.
Activation Err. 1 Could not acquire the activation information, so the registration is not
2 The activation failed.The printer registration and the printing are not
Make sure that the activation code is appropriate for the target printer.
18-4 MSME-A-11
MUTOH Status Monitor 18 Error Code List
Login error - Could not login to the server. Please check the followings.
-330 Could not acquire the Smart/C or activation code from the server.
1. Connection Setting
18-5 MSME-A-11
MUTOH Status Monitor 18 Error Code List
Communication Err. 1 The communication with printer is not available. Please check the
followings.
Printer Info Update Err. 1-8 Could not acquire the printer information.
Control right Err. 1 Could not update the control right due to the update of Smart/C.
Could not acquire the control right, since other MSM acquires the control
right.
18-6 MSME-A-11
MUTOH Status Monitor 18 Error Code List
Printer Change Err. 1-2 This printer is different from the registered printer, so the registered content
Printer Registration Err. 1-2 The target printer is already registered, so the registration is not available.
3-4 The activation succeeded, but the acquisition of printer information failed, so
6-8 the printer was not registered to the server and MSM.
Printer Err. 1 The printer cannot be identified. Please check the followings.
1. Make sure that the serial number has been set correctly.
18-7 MSME-A-11
MUTOH Status Monitor 18 Error Code List
Since you don't have the control right, the activation cannot be executed.
Acquire the control right, or execute the activation by the MSM that has the
control right.
Activation Code get error - Could not acquire the activation code.
Activation Err. 1,3 Could not acquire the activation information, so the registration is not
The printer registration and the printing are not available without the
Make sure that the activation code is appropriate for the target printer.
If the same error is repeatedly displayed, please contact the dealer.
18-8 MSME-A-11
MUTOH Status Monitor 18 Error Code List
WebServer Err. -1 If the MSM is the old version, install the latest version.
-100
1. Connection Setting
18-9 MSME-A-11
MUTOH Status Monitor 18 Error Code List
Check the connection between the PC and the printer, and then click ‘Update’ again.
-10 Unable to switch to remote panel mode. Currently, the printer is operated from the printer
operation panel.
-21 The printer cannot execute the instructions from the remote panel.
-23 The printer is executing the instruction from the remote panel.
-24 Unable to execute the instruction from the remote panel while the printer is not printing.
Please check the printer status.
18-10 MSME-A-11
MUTOH Status Monitor 18 Error Code List
18.4. Smart/C
18.4.1 S/C Card
18-11 MSME-A-11
MUTOH Status Monitor 18 Error Code List
Smart/C Update Err 1-5 A communication error occurred between PC and the printer.
Replace with the S/C card that has sufficient free space to charge the
13 Unspecified Error.
17 - 18 Check that the latest device driver for the S/C card reader is installed.
18-12 MSME-A-11
MSME-A-11