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MSM Operation Manual

This document is an operation manual that provides instructions on installing, setting up, and using an application. It includes sections on installation, initial settings like proxy and login configuration, starting and exiting the application, various application settings, status monitoring of devices, activation of features, report mail configuration, and use of the ColorVerify feature. The manual provides detailed explanations, screenshots, and steps to guide users through common tasks in the application.

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0% found this document useful (0 votes)
242 views370 pages

MSM Operation Manual

This document is an operation manual that provides instructions on installing, setting up, and using an application. It includes sections on installation, initial settings like proxy and login configuration, starting and exiting the application, various application settings, status monitoring of devices, activation of features, report mail configuration, and use of the ColorVerify feature. The manual provides detailed explanations, screenshots, and steps to guide users through common tasks in the application.

Uploaded by

Yuri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 370

OPERATION

MANUAL

Read This Manual Before Using The Application

MSME-A-11
Contents
1. Introduction ............................................................................. 1-1
1.1. Summary ............................................................................................ 1-1
1.2. Environment ........................................................................................ 1-2
1.3. Trademarks Mentioned in this Manual ................................................ 1-2
1.4. Supported Application Version ............................................................ 1-3
1.5. Supported Language .......................................................................... 1-3
2. Install / Uninstall ...................................................................... 2-1
2.1. Installation ........................................................................................... 2-1
2.2. Uninstallation ...................................................................................... 2-4
2.3. Setting Exceptions in Windows Firewall Settings ................................ 2-4
3. Initial Setting............................................................................ 3-1
3.1. Introduction ......................................................................................... 3-2
3.2. Service List ......................................................................................... 3-3
3.3. Proxy Setting ...................................................................................... 3-4
3.3.1 Proxy Setting Manually ......................................................................................................... 3-5

3.4. MUTOH Club Login............................................................................. 3-6


3.4.1 MUTOH Club Login Error ...................................................................................................... 3-7

3.5. MUTOH Club Login Setting ................................................................ 3-8


3.6. Report Mail Setting ............................................................................. 3-9
3.6.1 Mail Setting(General) .......................................................................................................... 3-10

3.6.2 Mail Setting(SMTP) ............................................................................................................. 3-11

3.7. e-mail address Setting ...................................................................... 3-12


3.8. Default Setting Confirmation ............................................................. 3-13
3.9. Printer Registration ........................................................................... 3-14
3.9.1 Register the printer information ........................................................................................... 3-15

3.9.2 Completion .......................................................................................................................... 3-19

3.9.3 Registering several printers ................................................................................................ 3-21

3.9.4 Change registered printer information ................................................................................. 3-22

3.10. Initial setting completed ................................................................. 3-23


4. Start/Exit .................................................................................. 4-1
4.1. Start .................................................................................................... 4-1
4.2. Task Tray Icon ..................................................................................... 4-1

(1)
5. MSM Setting............................................................................ 5-1
5.1. Setting................................................................................................. 5-1
5.2. Help .................................................................................................... 5-2
5.2.1 Initialization ........................................................................................................................... 5-3

5.2.2 Version .................................................................................................................................. 5-4

6. Menu ....................................................................................... 6-1


6.1. User Setting Information ..................................................................... 6-2
6.2. Menu ................................................................................................... 6-3
6.2.1 Date and Time Update .......................................................................................................... 6-4

6.2.2 Media Type Edit .................................................................................................................... 6-5

6.2.3 Firmware Update................................................................................................................... 6-6

6.2.4 Check the Latest Firmware ................................................................................................. 6-13

6.2.5 Printer Information Backup .................................................................................................. 6-23

6.2.6 Printer Information Upload .................................................................................................. 6-23

6.2.7 Exit (MSM Minimize) ........................................................................................................... 6-23

7. Status monitor ......................................................................... 7-1


7.1. Printer Information .............................................................................. 7-2
7.1.1 Display the Details Information.............................................................................................. 7-3

7.2. Detail Information ................................................................................ 7-4


7.3. Status Information ............................................................................... 7-5
7.4. Smart/C Information ............................................................................ 7-6
7.4.1 Update the Smart/C with MB-Web ........................................................................................ 7-7

7.4.2 Update the Smart/C with the Update File (MSCF) ................................................................ 7-8

7.4.3 Update the Smart/C with S/C Card ....................................................................................... 7-9

7.4.4 Smart/C Information ............................................................................................................ 7-10

7.5. Heater Information ............................................................................ 7-12


7.5.1 Heater Information .............................................................................................................. 7-12

7.5.2 Blower Heater Information .................................................................................................. 7-13

7.6. Head/Cartridge Information ............................................................... 7-14


7.7. S/C Card Information ........................................................................ 7-15
7.7.1 Format check ...................................................................................................................... 7-16

7.7.2 S/C Card Recovery ............................................................................................................. 7-17

7.8. Media Information ............................................................................. 7-18


7.9. Print Information ............................................................................... 7-19
8. Activation ................................................................................ 8-1
8.1. Execute Activation via the Internet ...................................................... 8-1

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8.2. Execute Activation By Entering “Activation Code“ ............................... 8-4
9. Report Mail .............................................................................. 9-1
9.1. Printer Setup ....................................................................................... 9-2
9.2. Sending Mail Address Setting ............................................................. 9-3
9.3. Sending Mail Function Setting ............................................................ 9-4
9.3.1 Send Mail Function ............................................................................................................... 9-5

9.4. Mail Content Setting............................................................................ 9-6


9.4.1 Threshold Valuet ................................................................................................................... 9-7

9.5. List of Settings .................................................................................... 9-8


10. ColorVerify ............................................................................ 10-1
10.1. History ........................................................................................... 10-2
10.1.1 Printer Infomation............................................................................................................ 10-3

10.1.2 History List ...................................................................................................................... 10-3

10.1.3 Detail Information ............................................................................................................ 10-4

10.2. Color Verify .................................................................................. 10-11


10.2.1 Configuration................................................................................................................. 10-12

10.2.2 Preparing the printer ..................................................................................................... 10-13

10.2.3 Printing configuration information.................................................................................. 10-14

10.2.4 Waiting for measurement data to be received ............................................................... 10-14

10.2.5 Printing color target ....................................................................................................... 10-14

10.2.6 Waiting for the instrument to be attached ...................................................................... 10-14

10.2.7 Waiting for the measurements to complete ................................................................... 10-15

10.2.8 Measuring ..................................................................................................................... 10-15

10.2.9 Receiving the instrument to be detached ...................................................................... 10-15

10.2.10 Waiting for the instrument to be detached ..................................................................... 10-16

10.2.11 Printing color verify result .............................................................................................. 10-16

10.2.12 Waiting for color verify result ......................................................................................... 10-17

10.2.13 End ............................................................................................................................... 10-18

10.2.14 Stop............................................................................................................................... 10-19

10.2.15 Windows Firewall .......................................................................................................... 10-19

11. VSM Mobile ........................................................................... 11-1


11.1. VSM Mobile Setting ....................................................................... 11-2
11.1.1 VSM Mobile Information .................................................................................................. 11-3

11.1.2 MSM Setting ................................................................................................................... 11-8

12. Print History........................................................................... 12-1


12.1. Search Condition ........................................................................... 12-2

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12.2. Print History List............................................................................. 12-3
12.3. Detail Information ........................................................................... 12-4
12.3.1 Print Information.............................................................................................................. 12-5

12.3.2 Graph .............................................................................................................................. 12-6

12.4. Statistics Information ...................................................................... 12-7


12.4.1 Statistics Information ....................................................................................................... 12-8

12.4.2 Graph .............................................................................................................................. 12-9

12.5. Setting ......................................................................................... 12-10


12.6. Cost Setting ................................................................................. 12-11
12.6.1 Ink ................................................................................................................................. 12-12

12.6.2 Media ............................................................................................................................ 12-13

12.6.3 Other ............................................................................................................................. 12-14

12.7. Initialization .................................................................................. 12-15


13. Remote Panel ....................................................................... 13-1
13.1. VJ-628/628X/628MP...................................................................... 13-1
13.1.1 Remote Panel ................................................................................................................. 13-1

13.1.2 Printer Status .................................................................................................................. 13-2

13.1.3 Printer Control ................................................................................................................. 13-5

13.1.4 Media Setting ................................................................................................................ 13-33

13.1.5 Advanced Setting .......................................................................................................... 13-86

13.1.6 Plug Lifetime ................................................................................................................. 13-93

13.2. VJ-1x38(W)X/1x24(W)X/1628X/2638X/1938TX/1638UH(2)/
1948WX/1324XS/1638UR(2)/162xMH ..................................................... 13-95
13.2.1 Remote Panel ............................................................................................................... 13-95

13.2.2 Printer Status ................................................................................................................ 13-96

13.2.3 Settings ......................................................................................................................... 13-97

13.2.4 Printer Control ............................................................................................................... 13-98

13.3. VJ-426UF / 626UF/XPJ-461UF/661UF...................................... 13-103


13.3.1 Remote Panel ............................................................................................................. 13-103

13.3.2 Printer Status .............................................................................................................. 13-104

13.3.3 Printer Control ............................................................................................................. 13-105

13.3.4 Media Setting .............................................................................................................. 13-115

13.3.5 Advanced Setting ........................................................................................................ 13-128

13.4. XPJ-1641SR/1682SR/16x2WR/1341SR-P/1641SR-P .............. 13-134


13.4.1 Remote Panel ............................................................................................................. 13-134

13.4.2 Printer Status .............................................................................................................. 13-135

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13.4.3 Printer Control ............................................................................................................. 13-138

13.4.4 Media Setting .............................................................................................................. 13-153

13.4.5 Advanced Setting ........................................................................................................ 13-166

14. MalueJet Print Server ............................................................ 14-1


14.1. Notes for Use ................................................................................. 14-1
14.1.1 Preparation ..................................................................................................................... 14-1

14.1.2 Software RIP Setup......................................................................................................... 14-2

14.1.3 Windows Firewall Exception Setting ............................................................................... 14-3

14.1.4 Notes .............................................................................................................................. 14-8

14.2. Hardware Requirements ................................................................ 14-9


14.2.1 Recommended Hardware Requirements ........................................................................ 14-9

14.2.2 Example of Network Configuration to use MPS ............................................................ 14-11

14.3. How to Use MPS ......................................................................... 14-13


14.3.1 Enable MPS .................................................................................................................. 14-13

14.3.2 Start MPS ...................................................................................................................... 14-13

14.3.3 MPS Settings Confirmation Dialog ................................................................................ 14-14

14.3.4 Select MPS Service Number......................................................................................... 14-14

14.3.5 MPSSettings ................................................................................................................. 14-15

14.3.6 MPS Main Screen ......................................................................................................... 14-15

14.4. How to Configure MPS Settings .................................................. 14-16


14.4.1 MPS Service Number ................................................................................................... 14-16

14.4.2 MPS Setting .................................................................................................................. 14-18

14.4.3 Main Screen .................................................................................................................. 14-19

14.4.4 MPS Informaition .......................................................................................................... 14-20

14.4.5 Restart MPS.................................................................................................................. 14-21

14.5. Restrictions .................................................................................. 14-22


14.5.1 When RIP and Spectrophotometer (SPECTROVUE) are used in combination ............ 14-22

14.6. Troubleshooting ........................................................................... 14-22


14.6.1 Troubles for Installation ................................................................................................. 14-23

14.6.2 Troubles related to Printing ........................................................................................... 14-25

15. MiniMSM ............................................................................... 15-1


15.1. How to start.................................................................................... 15-1
15.2. Main Screen................................................................................... 15-2
15.2.1 Status Information ........................................................................................................... 15-3

15.2.2 S/C Information ............................................................................................................... 15-3

15.2.3 Smart/C Information ........................................................................................................ 15-4

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15.2.4 Heater Information .......................................................................................................... 15-4

15.2.5 Remote Panel ................................................................................................................. 15-5

15.2.6 Printer Information .......................................................................................................... 15-6

15.2.7 MiniMSM Settings ........................................................................................................... 15-6

16. VerteLith ................................................................................ 16-1


17. List of Supported Functions for Each Machine Model ............ 17-1
18. Error Code List ...................................................................... 18-1
18.1. Printer Status ................................................................................. 18-1
18.2. Printer Registration ........................................................................ 18-6
18.3. Remote Panel .............................................................................. 18-10
18.4. Smart/C ....................................................................................... 18-11
18.4.1 S/C Card ....................................................................................................................... 18-11

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MUTOH Status Monitor 1Introduction

1. Introduction
This document describes the operating instruction of MUTOH Status Monitor (hereinafter referred to as

MSM).

1.1. Summary
The MSM supports the following functions.

1. Date and Time Update

2. Edit the name of user media

3. Update firmware

4. Check current firmware

5. Update the Smart/C

6. Status Monitor

7. Activation

8. Report Mail

9. Color Verify

10. VSM Mobile

NOTE

 The supported functions of MSM vary depending on the model.

 The latest information for MSM is posted on MUTOH Club. Please login regularly to check the update.

 Please note that some descriptions in this document may be the descriptions for previous VSM

(ValueJet Status Monitor).

1-1 MSME-A-11
MUTOH Status Monitor 1Introduction

1.2. Environment
To use the MSM, the following minimum requirements must be met.

 Windows PC

1. Windows 8/8.1 or Windows 10.*1

When the above OS support ends, the operation on MSM cannot be ensured.

2. Log on as an administrator.

3. Can connect to the printer via LAN port (RJ-45).

4. Screen resolution of 1024x768 or higher (recommended).

5. Install the latest Internet Explorer and connect to the Internet *2.

 LAN cable *3

*1: 32bit(x86)OS
*2: The MSM operation is not guaranteed without Internet Explorer (recommended browser).
*3: The preferred method of network connection for the printer should be via hub (Straight Cable).

NOTE

 The latest information for MSM is posted on MUTOH Club. Please login regularly to check the update.

1.3. Trademarks Mentioned in this Manual


 Windows 8/8.1,Windows 10 and Internet Explorer are registered trademarks or product names of
Microsoft Corporation.

 Android market is a trademark or registered trademark of Google Inc.

 Other company and product names may be registered trademarks or product names.

1-2 MSME-A-11
MUTOH Status Monitor 1Introduction

1.4. Supported Application Version


Application Version

Application Version 8.11


MUTOH Print Server(MPS) Version 1.1.0
MUTOH LFP Finder Version 1.6.0

1.5. Supported Language


Language

Japanese German

English Spanish

Korean Dutch

Chinese Italian

French Portuguese

1-3 MSME-A-11
MUTOH Status Monitor 2 Install / Uninstall

2. Install / Uninstall
2.1. Installation
Use the installer to install MSM. If MSM is already installed, this installation procedure is not required.

1. Execute the "¥ENG¥Setup.exe" file in the distributed folder, which is for English.

The install wizard starts up. Follow the procedure below to install the MSM.

2. If the essential component for MSM "VC++ Run-time Library" is not installed, you will need to install

the component.

Click the "Install" button to complete the installation.

3. Click "Next" button.

2-1 MSME-A-11
MUTOH Status Monitor 2 Install / Uninstall

4. To accept the terms below, click "I Agree", then "Next".

5. Select the folder to install the MSM. Please proceed to the installation with the default folder or a folder

you created. In addition, select the installation user.

2-2 MSME-A-11
MUTOH Status Monitor 2 Install / Uninstall

6. To continue the installation, click "Next" button.

7. The installation is complete. Click "Close" button.

2-3 MSME-A-11
MUTOH Status Monitor 2 Install / Uninstall

2.2. Uninstallation
Select the "Mutoh Status Monitor" from the "Add or Remove Programs", and click "Remove" button.

NOTE

 The MSM can be uninstalled by executing the "Setup.exe". In that case, select the "Remove MUTOH

Status Monitor" to execute the uninstallation.

2.3. Setting Exceptions in Windows Firewall Settings


If you use Windows Vista or later as the OS, you need to add MSM to the exceptions list for Windows

Firewall.

NOTE

 *This procedure is for Windows Vista.

 If you use virus security software other than Windows Firewall, you may need to make the settings

changes to the software. Contact the software vendor for the setting procedure.

2-4 MSME-A-11
MUTOH Status Monitor 2 Install / Uninstall

Follow the procedure below.

1. Click the Start button and then click [Control Panel].

*The Control Panel window will be displayed.

2. Click "Allow a program through Windows Firewall".

3. When the Windows Firewall Settings window is displayed, select the Exceptions tab and click the Add

program button.

2-5 MSME-A-11
MUTOH Status Monitor 2 Install / Uninstall

4. When the Add a Program window is displayed, click the Browse button.

5. When the Browse window is displayed, select MSM.exe where the MSM is installed and click the

Open button.

NOTE

 MSM.exe is installed by default into the following directory:

Program Files>Mutoh>Mutoh Status Monitor

2-6 MSME-A-11
MUTOH Status Monitor 2 Install / Uninstall

6. Make sure that MSM.exe is added and click the OK button.

*The Windows Firewall Settings window will be displayed.

7. Confirm that MSM.exe is added in the Windows Firewall Settings window and click the OK button.

*Finish the setting.

2-7 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3. Initial Setting
Perform the initial setting for the MSM.

"Default setting Wizard" dialogue will be displayed when the MSM is started for the first time.

No. Name Description

1 Menu Setting contents to be specified in the initial settingFollow the


procedure to configure the setting.

NOTE

 The initial setting cannot be canceled on the way.

Please complete the setting.

3-1 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.1. Introduction
This window will be displayed at the first time to use MSM.

Check the contents, and click "Start" button.

No. Name Description

1 Service List List of services to be available for users by connecting the MSM to
MUTOH Club.

2 Start Start the initial setting.

3-2 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.2. Service List


Specify the contents of MUTOH Club service to use.

Select the service to use, and click "Next" button.

NOTE

 To use MUTOH Club service, need to log into MUTOH Club through the Internet.

1,2,3

No. Name Description

1 MUTOH Club Service Select the checkbox to use MUTOH Club service.When the
MUTOH Club service is unchecked, the following services will not
be available.

2 Report Mail Select the checkbox to use the service to send report mail to the
e-mail address specified in MSM.

3 Printer Information Providing Select the checkbox to use the service to back up the printer
Service information to MUTOH Club from MSM, and check the printer
information through MUTOH Club.

4 Next Proceed to the next setting.

3-3 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.3. Proxy Setting


To use the proxy server according to the internet environment, please configure the setting.

1 2

No. Name Description

1 Automatic Setting Your browser setting will be used without change.


If there is no problem, please use automatic setting.

2 Manual Setting Setup the details of proxy server manually.


For the details, please check with your network administrator.

3-4 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.3.1 Proxy Setting Manually


Configure the proxy setting manually.

1
2
3

No. Name Description

1 Use a proxy server for your LAN Check the box to use the proxy server, and enter the IP address
and port number.

2 IP Address Enter the IP address of proxy server.

3 Port Number Enter the port number of proxy server.

4 Next Proceed to the next setting.

3-5 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.4. MUTOH Club Login


Log into MUTOH Club.

Please enter the login ID and password that were specified for user registration.

NOTE
 To use MUTOH Club service, need to log into MUTOH Club through the Internet.

1
2

No. Name Description

1 Login ID Enter the login ID for MUTOH Club.

2 Password Enter the password for MUTOH Club.

3 Login Enter the login ID and password to log into MUTOH Club.

3-6 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.4.1 MUTOH Club Login Error


If a wrong login ID or password is entered, or have trouble to connect the Internet, a login error will

occur.Check the login ID, password and the Internet connection to log into MUTOH Club again.

1
2

No. Name Description

1 Login ID Enter the login ID for MUTOH Club.

2 Password Enter the password for MUTOH Club.

3 Login Enter the login ID and password to log into MUTOH Club.

3-7 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.5. MUTOH Club Login Setting


Please specify the method to login to MUTOH Club.

This setting will be the method to login to MUTOH Club from now.

1 2

No. Name Description

1 Single User The login password will be saved, and the login will be performed
automatically.
If other people do not use the PC, this setting will be useful.

2 Multiple Users The login password will not be saved, and the login should be
performed manually.
If more than one person use the PC, please select this setting.

3-8 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.6. Report Mail Setting


Specify the mail notification system for the report mail function.

Please select the system according to your e-mail environment.

1 2

NOTE
 For the report mail functions, refer to "9.Report Mail".

3-9 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.6.1 Mail Setting(General)


If the report mail is set to manual notification, enter the user information to send mails.

1
2

No. Name Description

1 Name Enter the name to corresponding to the mail address for sending.It
will be displayed by the mail software for receiving.

2 e-mail address Enter the mail address for sending.

3 Next Proceed to the next setting.

3-10 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.6.2 Mail Setting(SMTP)


Set up the SMTP.

1
2
3
4
5

No. Name Description

1 Name Enter the IP address of the mail server for sending.

2 Port Enter the port number to be used for the connection with SMTP
server.Usually, please set the default value "25" port.
* Please change the setting according to the SMTP server in use.

3 An authentication is required for Check the box when the authentication for SMTP server is
the mail delivery necessary.
Then enter the 4. account and 5. password.

4 Account Enter the authentication account for the SMTP server.

5 Password Enter the authentication password for the SMTP server.

6 Next Proceed to the next setting.

NOTE
 For the setting contents, please check with your network administrator.

3-11 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.7. e-mail address Setting


Please register the e-mail address to be used for report mail function.

Perform "Send Test Mail" to check the mail sending condition.

1
3,4,2

No. Name Description

1 e-mail address Enter the mail address for receiving to be added.

2 Send Test Mail Send a test mail to the address entered in "1. E-mail Address
(added).
* This will not be valid until other settings complete.

3 Delete Mail Address To delete the registered e-mail address for receiving, select and
click the mail address to delete.

4 Add Mail Address Register the mail address for receiving entered in "1. E-mail
Address".

5 Registered Mail Address The registered mail address for receiving will be displayed.

6 Next Proceed to the next setting.

3-12 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.8. Default Setting Confirmation


Please check the contents of initial setting.

If there is no problem with the settingsm click "Save" button.

To change the settings, click the setting items and change the settings.

1
2

No. Name Description

1 Setting Items List of initial setting itemsTo change the setting, click the item and
change the content.

2 Setting Contents The contents of each setting will be displayed.Check the setting
contents.

3 Next Proceed to the next setting.

3-13 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.9. Printer Registration


Register the printer to be managed by MSM.

1,2

No. Name Description

1 Add Register the printer on MSM.

2 Skip The printer registration in the initial setting will be skipped.

NOTE
 To register the printer, you need to obtain the printer information through bidirectional communication

with printer. Turn on the printer to set the network connection.

3-14 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.9.1 Register the printer information


Click “Add” button and select the printer registration method from the Registration Information pane.

5
6
7
8

1 2 3 4
No. Name Description

1 Menu(Add) Press "Add" button to register a printer.

2 Menu(Setup) Press "Setup" button to change the registered printer information.


Refer to "3.9.4" for details.

3 Menu(Delete) Delete the registered printer.

4 Menu(Back) Return to the printer list menu.

5 Search printer drivers for Use this option to register a printer from the Windows printer driver
Windows list being installed.
Refer to "3.9.1.1Search printer drivers for Windows" for details.

6 Enter IP address Use this option to register a printer by entering the printer IP
address.
Refer to "3.9.1.2Enter IP address" for details.

7 Search printer Use this option to search a printer from the same network segment
and register it to MSM.
Refer to “3.9.1.3” for details.
*need to be connected by LAN.

8 Search printer Assign/Change Launch LFP-Finder.


IP address Use this option to search a printer and change the printer IP
address setting.
*need to be connected by LAN.

3-15 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.9.1.1. Search printer drivers for Windows


Register a printer from the Windows printer driver list being installed.

1
3 2
4

6
No. Name Description

1 Printer Name Enter the registration name that you selected.


To use several printers, please change the printer name.

2 Driver Check Check the installed printer driver.

3 Control right Specify the "Control Right" for the printer to be registered.
Check the box to provide the MSM with a control right.
Users who have control right selected can update the Smart/C.
* If other MSM has control rights, the control right will not be
available.
* When the printer receives no communication from a user who
obtains the control right for 3 minutes, the control right will be
opened, and the printer gives other users a permission to obtain
the control right.

4 MUTOH Print Server(MPS) Check the box to enable MPS for the printer to be registered.
MPS may not be available depending on the model.

5 Driver List Display the list of printer driver compatible with MSM.
Select the printer driver to register.

6 Menu(Enter) Register the printer.

NOTE

 For USB connection, the printer driver installed with USB is required.

3-16 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.9.1.2. Enter IP address

2
3
4

No. Name Description

1 Printer Name Enter the registration name that you selected.


To use several printers, please change the printer name.

2 IP Address Enter the IP address of the printer to be registered.

3 Control right Specify the "Control Right" for the printer to be registered.
Check the box to provide the MSM with a control right.
Users who have control right selected can update the Smart/C.
* If other MSM has control rights, the control right will not be
available.
* When the printer receives no communication from a user who
obtains the control right for 3 minutes, the control right will be
opened, and the printer gives other users a permission to obtain
the control right.

4 MUTOH Print Server(MPS) Check the box to enable MPS for the printer to be registered.
MPS may not be available depending on the model.

5 Menu(Enter) Register the printer.

3-17 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.9.1.3. Search printer

Search a printer from the same network segment and register it to MSM.

1
3 2
4

6
No. Name Description

1 Printer Name Enter the registration name that you selected.


To use several printers, please change the printer name.

2 Search Printer Search a printer from the same network segment.

3 Control right Check the box to provide the MSM with a control right for the printer to
be registered.
Users who have control right can update the Smart/C.
* If other MSM has control rights, the control right will not be available.
* When the printer receives no communication from a user who obtains
the control right for 3 minutes, the control right will be opened, and the
printer gives other users a permission to obtain the control right.

4 MUTOH Print Server(MPS) Check the box to enable MPS for the printer to be registered.
MPS may not be available depending on the model.

5 List of Printer *1 Display the printers in the same network segment.

6 Menu(Enter) Register the printer.

NOTE
 *1 Printers connected to other network segment are not displayed in the list. To register a printer

on other network segment, see 3.9.1.2.

3-18 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.9.2 Completion
When the status display shows "Success", the printer registration has completed successfully, and the

printer will be added to the "Printer List".

1. For LAN connection

2
1 3
4
5
6
7

No. Name Description

1 Printer List The registration name of the registered printer will be displayed.

2 Status Display The status of printer registration will be displayed.


When "Success" is displayed, the printer registration completed
successfully.

3 Printer Model The model name of the registered printer will be displayed.

4 Connection Display the connection method with printer.

5 IP Address Display the IP address of registered printer.

6 Control right Display the control right for registered printer.

7 MPS Settings Display the MPS settings for the registered printer.

3-19 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

2. For USB connection

No. Name Description

1 Printer List The registration name of the registered printer will be displayed.

2 Status Display The status of printer registration will be displayed.


When "Success" is displayed, the printer registration completed
successfully.

3 Printer Model The model name of the registered printer will be displayed.

4 Connection Display the connection method with printer.

5 Port Display the port name of registered printer.

6 Driver Name Display the driver name of registered printer.

3-20 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.9.3 Registering several printers


If you have multiple printers, you can register all printers to the MSM. To register the multiple printers,

repeat procedures "3.9.1 Register the printer information" for each unit.

The icon for connection between MSM and multiple printers:

MSM ⇔ Several Printers

Printer Name Connection Control right Smart/CUpdate

Sample-01 ① Available Enabled

② Unavailable Disabled
Sample-02
③ Available Enabled

Sample-03 ④ Available Enabled

3-21 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.9.4 Change registered printer information


Change the printer information registered to MSM.

2
3 5
4

6
No. Name Description

1 Printer Name Enter a printer registration name that you want to change the
registered printer information.

2 IP Address Enter an IP address of the printer that you want to change the
registered printer information.

3 Control right Check the box to provide the MSM with a control right for the
printer to be changed.
Users who have control right can update the Smart/C.
* If other MSM has control rights, the control right will not be
available.
* When the printer receives no communication from a user who
obtains the control right for 3 minutes, the control right will be
opened, and the printer gives other users a permission to obtain
the control right.

4 MUTOH Print Server(MPS) Check the box to enable MPS for the printer to be changed.

5 Search Printer Search an appropriate printer from the same network segment and
check that whether the IP address of the printer has been changed.
If changed, the new IP address will be displayed in the IP Address
field.

6 Menu(Enter) Apply the changes.


If no changes are made, this button will be disabled.

3-22 MSME-A-11
MUTOH Status Monitor 3 Initial Setting

3.10. Initial setting completed


This is the end of initial setting.

No. Name Description

1 End Exit the initial setting.

3-23 MSME-A-11
MUTOH Status Monitor 4 Start/Exit

4. Start/Exit
4.1. Start
When the installation of MSM is complete, the program will be registered and a shortcut will be created on

the desktop.

Start MSM using either of the following two methods.

 Click [Start]-[All Programs]-[Mutoh]-[Mutoh Status Monitor]

 Double click [Mutoh Status Monitor] icon on desktop.

NOTE
 If MSM is already running, please note that multiple applications of MSM cannot be opened.

4.2. Task Tray Icon


MSM icon will be displayed on the task bar when the MSM starts.

Click the right mouse button to display the menu.

1
2
3

No. Name Description

1 Open The MSM main screen will appear.

2 Printer Registration The printer registration screen will appear.

3 Exit Exit the MSM.

4-1 MSME-A-11
MUTOH Status Monitor 5 MSM Setting

5. MSM Setting
5.1. Setting
Perform various settings for MSM.

1
2
3
4
5
6
7
8
9
10

No. Name Description

1 Printer Registration Register the printer to be managed by MSM.


Refer to "3.9 Printer Registration" for the details.

2 Initial Setting Perform the initial setting for the MSM.


Refer to "3.Initial Setting" for the details.

3 MiniMSM The MSM window can be downsized by enabling MiniMSM. With


this feature, some functions are limited.

4 Language *1 Configure the language displayed in the MSM.


Choose a language from the list.
When enabling the language setting, a message to terminate the
program will be displayed. If you are done selecting the language, it
is OK to terminate the program, click "OK" button.

* Changes will take effect when the program is restarted.

5 Login Set, Change Log in to MSM.


Refer to "3.4 MUTOH Club Login" for details.

6 E-mail Notification Setting Set up the mail notification system.


Refer to "9.Report Mail" for details.

5-1 MSME-A-11
MUTOH Status Monitor 5 MSM Setting

No. Name Description

7 VSM Mobile Setting Set up the VSM Mobile.


Refer to "11.1.2 MSM Setting" for details.

8 Printer Monitor The registered printer will be automatically monitored. When


operating with "Smart/C Automatic Update", the Smart/C of each
printer can be updated automatically.

9 VSM Mobile Monitor Enable the communication from VSM Mobile.

10 Close Close the MSM main window.

NOTE

 *1 Available under Japanese OS. For other OS, only English is available.

5.2. Help
Check information about MSM.

1
2

No. Name Description

1 Initialization Initialize the MSM settings.


* Perform the initialization when the operation of MSM is unstable.

2 Version The MSM version information will be displayed.

5-2 MSME-A-11
MUTOH Status Monitor 5 MSM Setting

5.2.1 Initialization
Initialize the MSM settings.

Perform the initialization when the operation of MSM is unstable.

1 2

3 4

No. Name Description

1 MSM Setting File *1 Delete the MSM settings files listed below:
- MSM Setting File
- Report Mail
- VSM Mobile
- MPS
- Temporary File

2 MSM Data File *2 Delete the SM data files listed below:


- Print History
- Color Verify

3 Enter Initialize the file selected.

4 Cancel Exit the initialization dialog without initialization.

NOTE

 *1 After the initialization is complete, MSM will exit. To configure the initial settings, restart MSM.

 *2 The history data listed above will be deleted after the initialization. The data cannot be retrieved

once deleted.

5-3 MSME-A-11
MUTOH Status Monitor 5 MSM Setting

5.2.2 Version
1. Click [Help]-[Version].

2. To check for the MSM updates, click [Check for updates].

3. Exit the version information menu.

Click "Exit" button to close the dialogue box.

5-4 MSME-A-11
MUTOH Status Monitor 5 MSM Setting

5.2.2.1. Check and download the latest MSM version


To use the latest MSM, check and download the latest available MSM version from MUTOH Club.

No. Name Description

1 The current version Display the currently running MSM version.

2 The latest version Display the latest available MSM version after checking from
MUTOH Club.

3 Status Display the update check status and download status.

4 Detail Display the check status details, download procedure and error
message.

5 MSM update details Display the update details for the latest available MSM version
after checking from MUTOH Club.

6 Download Allow you to download the latest available MSM after checking
from MUTOH Club.

7 Exit Exit the menu.

NOTE
 Make sure to login to MUTOH Club before checking for available updates.

 The downloaded file is compressed in ZIP format. Unzip it and install MSM.

5-5 MSME-A-11
MUTOH Status Monitor 6 Menu

6. Menu
This chapter describes the MSM menu.

1
3

No. Name Description

1 User Setting Information Information regarding user settings will be displayed. Refer to "6.1
User Setting Information" for details.

2 Menu Functions available for the MSM can be selected.


Refer to "6.2 Menu" for the details.

3 Status Monitor Monitor the status of current printer.


Refer to "7.Status monitor" for the details.

6-1 MSME-A-11
MUTOH Status Monitor 6 Menu

6.1. User Setting Information


Information regarding user settings will be displayed.

1,2,3

No. Name Description

1 Login ID The login ID for Mutoh Club will be displayed.


Only the update of Smart/C are available using the MSCF without
login. The Smart/C cannot be updated with the Mutoh Club.

2 PR Monitor Displays whether the printer is automatically monitored or not.


: Monitoring the Printer
: Not Monitoring the Printer

3 VSM Mobile Displays whether the printer is automatically monitored or not.


: Monitoring the VSM Mobile
: Not Monitoring the VSM Mobile

6-2 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2. Menu
Available functions with MSM.

1
2
3
4
5
6
7
8
9

NOTE

 The available functions vary according to printer model.

No. Name Description

1 Date and Time Update Set the date and time setting of printer to be matched with PC setting.
Refer to "6.2.1 Date and Time Update" for the details.

2 Media Type Edit The name of user media can be edited for the printer.
Refer to "6.2.2 Media Type Edit" for the details.

3 Firmware Update Update the printer firmware.


* The firmware data is required.
Refer to "6.2.3 Firmware Update" for the details.

4 Check current firmware Check current firmware for the MB-Web via the Internet.
Refer to "6.2.4 Check the Latest Firmware" for the details.

- ColorVerify Execute the Color Verify.


Refer to "10 ColorVerify" for the details.

5 Print History This function allows MSM to get print history information from printer and
monitor the history.
Refer to "12 Print History" for the details.

6 Remote Panel This function allows you to check the current panel setting in your printer and
perform test pattern printing.
Refer to "13 Remote Panel" for the details.

6-3 MSME-A-11
MUTOH Status Monitor 6 Menu

No. Name Description

7 Printer Information Backup Save the printer information on a disk.


Refer to "6.2.5 Printer Information Backup" for the details.

8 Printer Information Upload With an internet connection to the MUTOH Club server, upload the printer
information to the server.
Refer to "6.2.6 Printer Information Upload" for the details.

9 Exit(MSM Minimize) Minimize the MSM. Refer to the "6.2.7 Exit (MSM Minimize)" for the details.

6.2.1 Date and Time Update


Set the date and time setting of printer to be matched with PC setting.

NOTE

 Check that the date and time setting of PC is correct.

 This function will not be available when the printer has limitation.

6-4 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.2 Media Type Edit

No. Name Description

1 Default Initialize the name of user media and the list of user type name.

2 Download Acquire the current user media list that is registered in the printer.

3 Upload Send the edited user media list to the printer to update the user media list.

4 Cancel Cancel the editing of user media.

NOTE
 The function name varies by the model.

6-5 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.3 Firmware Update


Update the printer firmware.

Please check the notes and follow the procedure below to update the firmware.

Procedure > 6.2.3.1 Select the Firmware File

6.2.3.2 Check the Firmware File

6.2.3.3 Printer Update Preparation

6.2.3.4 Send the Firmware File

6.2.3.5 Update the Firmware

6.2.3.6 Completion of Firmware Update

NOTE

 Do not turn off the printer and unplug the cable while updating the firmware. In that case, the firmware

update will not complete normally, and the printer may not be started.

 The firmware file is needed to update the firmware.

 The older version than the firmware installed in the printer cannot be updated.

 The update is available when the message "Ready to Print" is displayed on the printer panel. The

update is not available while printing and operating.

 Check that the printer and blower heater are in standby status, in order to update the firmware for

blower heater.

1. The main power supply of blower heater is set to "ON".

2. The "Link" switch of blower heater is set to "Manual".

3. The "RUN/STOP" switch of blower heater is set to "STOP".

6-6 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.3.1. Select the Firmware File


Select the firmware file to update.

There are two types of firmware file.

Extension Contents

jfl Firmware Data for Main

mfl Firmware Data for Controller

rfl Firmware Data for Blower Heater

6-7 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.3.2. Check the Firmware File


Check the contents of selected firmware file.

No. Name Description

1 Printer Model Display the model name of the printer.

2 Firmware Version M Display the main firmware version of the printer.

3 Firmware Version C Display the controller firmware version of the printer.

4 File Name Display the name of selected firmware file.

5 File Type Display the type of selected firmware file.

6 Firmware Version Display the version of selected firmware file.

7 Update If there is no problem with the selected firmware file, buttons will be
valid, and the firmware can be updated.

8 Open The firmware file selection screen will be displayed. Refer to


"6.2.3.1 Select the Firmware File" for the details.

9 Status Display the status of firmware update.

10 Detailed Information Display the detail information of firmware update.

6-8 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.3.3. Printer Update Preparation


Click "Update" button to shift to the update mode. Please wait until the printer shifts to the update mode.

NOTE
 It may take a few minutes to shift to the update mode.

 If the printer does not shift to the update mode, click "Cancel" button and restart the printer.

6-9 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.3.4. Send the Firmware File


When the printer is shifted to the update mode, the selected firmware file will be sent to the printer

automatically. Please wait.

NOTE
 It may take a few minutes to send the firmware file.

 Once the firmware file is sent to the printer, the update cannot be canceled.

 Do not turn off the printer and unplug the cable while sending the firmware file. In that case, the

firmware update will not complete normally, and the printer may not be started.

6-10 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.3.5. Update the Firmware


When the printer received the firmware file, the printer executes firmware update. Please wait.

During firmware update, the MSM monitors the printer until the firmware update is completed. If the

firmware update is not completed, click "Cancel" button to stop monitoring.

* The firmware update cannot be canceled even the monitoring is stopped by pressing "Cancel"

button. If you stopped the monitoring, please check the update status on the printer panel.

NOTE

 It may take a few minutes to update the firmware.

 Do not turn off the printer while updating. The printer may not be started normally.

6-11 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.3.6. Completion of Firmware Update


When the firmware update is completed, restart the printer.

NOTE
 Even the firmware update is completed, the printer is still in the update mode. Therefore, make sure to

restart the printer.

6-12 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.4 Check the Latest Firmware


Check with MUTOH Club if the firmware version in the printer is latest. When a newer firmware version

exists, download the latest firmware file and update the firmware.

Please check the notes and follow the procedure below to check the latest firmware.

Procedure > 6.2.4.1 Check the Latest Firmware Version

6.2.4.2 Check the Firmware Change History

6.2.4.3 Check the Special Firmware

6.2.4.4 Firmware File Download

6.2.4.5 Check the Firmware Update

6.2.4.6 Printer Update Preparation

6.2.4.7 Send the Firmware File

6.2.4.8 Update the Firmware

6.2.4.9 Completion of Firmware Update

NOTE
 When following conditions are met, you can check the latest firmware.

• Have Internet connection

• Already log in to MUTOH Club

 Do not turn off the printer and unplug the cable while updating the firmware. In that case, the firmware

update will not complete normally, and the printer may not be started.

 The older version than the firmware installed in the printer cannot be updated.

 The update is available when the message "Ready to Print" is displayed on the printer panel. The

update is not available while printing and operating.

 Check that the printer and blower heater are in standby status, in order to update the firmware for

blower heater.

1. The main power supply of blower heater is set to "ON".

2. The "Link" switch of blower heater is set to "Manual".

3. The "RUN/STOP" switch of blower heater is set to "STOP".

6-13 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.4.1. Check the Latest Firmware Version


Check the latest firmware version with MUTOH Club.

The following procedure will be executed automatically to check the latest firmware version.

1. Acquire the printer information

2. Check the latest firmware version with MUTOH Club

When the latest firmware does not exist, the window below will be displayed.

When the latest firmware version exists, the change history window will be displayed.

Refer to the next page for the details.

6-14 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.4.2. Check the Firmware Change History


When the latest firmware version exists, the change history window will be displayed.

Check the contents of change history, and click "Update" button to update the firmware. Refer to "6.2.4.4

Firmware File Download" for the details.

Click "OK" button to exit without updating the firmware.

No. Name Description

1 Firmware Type Display the firmware type.

2 Firmware Version Display the firmware version.

3 Firmware Change History Display the firmware change history.

4 Update Click "Update" button to update to the firmware.

5 OK Click "OK" button to check and exit without updating the firmware.

NOTE

 Readjustment will be required depending on the changed content. Therefore, check the changed

contents and update the firmware.

6-15 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.4.3. Check the Special Firmware


When a special firmware exists, a special firmware information window will be displayed.

Check the change history, and contact to the dealer to update the firmware.

NOTE
 A special firmware is a firmware having a special modification that cannot be updated by the MSM. If

you want to update the firmware, please contact to the dealer.

6-16 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.4.4. Firmware File Download


Download the latest firmware file from MUTOH Club.

Specify the destination to save the file, and start download.

NOTE

 The downloaded firmware file can be updated separately using "6.2.3 Firmware Update" function.

6-17 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.4.5. Check the Firmware Update


After the firmware download is completed, the confirmation window below will be displayed.

Click "OK" button to update the firmware.

Click "Cancel" button to exit without updating the firmware.

NOTE

 Once you proceed to the next step, the firmware update cannot be stopped.

 Do not turn off the printer and unplug the cable while updating the firmware. In that case, the firmware

update will not complete normally, and the printer may not be started.

 The update is available when the message "Ready to Print" is displayed on the printer panel. The

update is not available while printing and operating.

6-18 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.4.6. Printer Update Preparation


Click "Update" button to shift to the update mode. Please wait until the printer shifts to the update mode.

NOTE
 It may take a few minutes to shift to the update mode.

 If the printer does not shift to the update mode, click "Cancel" button and restart the printer.

6-19 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.4.7. Send the Firmware File


When the printer is shifted to the update mode, the downloaded firmware file will be sent to the printer

automatically. Please wait.

NOTE

 It may take a few minutes to send the firmware file.

 Once the firmware file is sent to the printer, the update cannot be canceled.

 Do not turn off the printer and unplug the cable while sending the firmware file. In that case, the

firmware update will not complete normally, and the printer may not be started.

6-20 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.4.8. Update the Firmware


When the printer received the firmware file, the printer executes firmware update. Please wait.

During firmware update, the MSM monitors the printer until the firmware update is completed. If the

firmware update is not completed, click "Cancel" button to stop monitoring.

* The firmware update cannot be canceled even the monitoring is stopped by pressing "Cancel" button. If

you stopped the monitoring, please check the update status on the printer panel.

NOTE

 It may take a few minutes to update the firmware.

 Do not turn off the printer while updating. The printer may not be started normally.

6-21 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.4.9. Completion of Firmware Update


When the firmware update is completed, restart the printer.

NOTE

 Even the firmware update is completed, the printer is still in the update mode. Therefore, make sure to

restart the printer.

6-22 MSME-A-11
MUTOH Status Monitor 6 Menu

6.2.5 Printer Information Backup


Save the printer information on a disk.

When consulting your dealer on an error occurred in the printer, this printer information helps them to

analyze the cause of the error in advance and smoothly solve the problem.

When requested from your dealer, use this function to save the printer information on your computer disk

and send it to your dealer by e-mail.

NOTE

 Depending on an error or conditions of the printer, MSM may not be able to obtain printer information

from the printer.

6.2.6 Printer Information Upload


With an internet connection to the MUTOH Club server, upload the printer information to the server.
When using MSM online, by sharing the printer information via MUTOH Club with your dealer to ask help for

error on the printer, they can analyze the cause of the error in advance and smoothly solve the problem.

When requested from your dealer, use this function to upload the printer information to the MUTOH Club

server.

NOTE

 To use this function, use MSM with internet connection and log in to MUTOH Club.

6.2.7 Exit (MSM Minimize)


Minimize the MSM. To redisplay the MSM, click the MSM icon on the task tray. Refer to the "4.2 Task Tray

Icon" for details.

6-23 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7. Status monitor
The status monitor displays status information from the printer.

No. Name Description


1 Printer Information Basic monitored information from the printer will be displayed.
Refer to "7.1 Printer Information" for details.

2 Detailed Information If an error has been detected with the printer, possible causes and
the solution will be displayed.
Refer to "7.2 Detail Information" for explanation.

3 Status Information The status information of printer will be displayed.


Refer to "7.3 Status Information" for details.

4 Smart/C Information Printer Smart/C information will be displayed.


Refer to "7.4 Smart/C Information" for details.

5 Heater Information Heater information of the printer will be displayed.


Refer to "7.5 Heater Information" for details.

6 Head / Cartridge Information The print head and cartridge information of the printer will be
displayed.
Refer to "7.6 Head/Cartridge Information" for details.

7 S/C Card Information S/C Card information of the printer will be displayed.
Refer to "7.7 S/C Card Information" for details.

8 Media Information Media information of the printer will be displayed.


Refer to "7.8 Media Information" for details.

9 Print Information Print information of the printer will be displayed.


Refer to "7.9 Print Information" for details.

NOTE
 Functionality varies according to printer model.

7-1 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.1. Printer Information


Basic information for monitored printers will be displayed.

No. Name Description

1 Printer information Click the printer information label to display or hide the detailed
(Display/Hide detailed information. For details regarding display/ hide, refer to the "7.1.1
information) Display the Details Information".

2 Printer Model Name Displays the model name of the printer that has been monitored.

3 Printer Serial Number Displays the serial number of the printer that has been monitored.

4 Printer List A list of registered printers will be displayed; the communication


status of each printer will also be displayed.
The registration name that you specified during registration will be
displayed on the list.
: Communication Succeeded
: Occurrence of Error
: Occurrence of warning

5 IP Address Displays the IP address of the printer that has been monitored.

6 Firmware Version Displays the firmware version of the printer that has been
monitored.
M : Main C : Controller

7 Communication Status Displays the communication status of the printer that has been
monitored.

8 Control Right Displays the control right of the printer that has been monitored.
: Control Right Exists
: Control Right Does Not Exist

9 Start Obtains printer information.

7-2 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.1.1 Display the Details Information


Specify whether to display the detailed information or not.

Info: OFF

Info: ON(*Default)

7-3 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.2. Detail Information


Displays information regarding communication errors with a monitored printer.

Error causes will be displayed. Please resolve errors using content information.

Ex. The printer is OFF.

7-4 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.3. Status Information


The status information of printer under monitoring will be displayed.

7-5 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.4. Smart/C Information


Displays Smart/C information for a printer that has been monitored.

1 2

No. Name Description


1 Smart/C Update Type The type of Smart/C to be updated will be displayed. Refer to the
"7.4.1 Update the Smart/C with MB-Web" and the "7.4.2 Update
the Smart/C with the Update File (MSCF)" for details.

2 Smart/C Information Displays Smart/C information for a printer that has been monitored.
Refer to the "7.4.4 Smart/C Information" for details.

7-6 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.4.1 Update the Smart/C with MB-Web


Obtain and display Smart/C information available via an Internet connection from MUTOH Club.

No. Name Description

1 Quantity of Update [ml] Select the quantity of Smart/C to update.


* The selectable quantity of update varies according to printer
model.

2 Type Select the type of Smart/C to update.

3 Stock Displays the stock of the Smart/C that is selected in No. 2.


* If the quanity of stock is less than the quantity of update, the
update cannot be executed.

4 Confirmation Obtain the latest Smart/C information from MUTOH Club.


* This information cannot be obtained without login to MUTOH
Club.

NOTE

 This function may not be available depending on the model.


 This tab can only be displayed only when "Internet connection is available" is selected in the Internet

connection setting.

7-7 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.4.2 Update the Smart/C with the Update File (MSCF)


The MSCF information will be displayed.

No. Name Description

1 Printer Serial No. Displays the serial number of the monitored printer.

2 File Name Displays the file name of the loaded MSCF.

3 File Status Displays the status of the loaded MSCF.


The status will be detected as an error according to conditions.
*If the MSCF is not for the appropriate printer
*If the MSCF is already updated

4 Type Displays the type of Smart/C for the loaded MSCF.

5 Quantity [ml] Displays the quantity of Smart/C for the loaded MSCF in ml.

6 Open Select the MSCF to load.

NOTE
 This function may not be available depending on the model.

 MSCF : Smart/C Update File

7-8 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.4.3 Update the Smart/C with S/C Card


S/C card information will be displayed.

No. Name Description

1 Format check The status of the read S/C card will be displayed.

2 Capacity[ml] The capacity of the read S/C card will be displayed in ml.

3 Detail Information The reason for the S/C card reading error will be displayed.

4 Start-Stop Check and cancel the reading of S/C card.

NOTE

 This function may not be available depending on the model.

 Please use the S/C card reader and writer that we recommend.

S/C card reader and writer that we don't recommend cannot be used.

For S/C card reader and writer we recommend, please contact the dealer.

7-9 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.4.4 Smart/C Information


Displays the Smart/C information of the printer that has been monitored.

No. Name Description


1 Max Displays the maximum Smart/C of the printer that has been
monitored.
* The Smart/C MAX varies according to printer model.

2 Smart/C Amount Displays in % the remaining amount of Smart/C of the printer that
has been monitored.

3 Update Click the "Update" button to update to the Smart/C.


Refer to the "7.4.4.1 Smart/C Update" for details.

7-10 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.4.4.1. Smart/C Update


When conditions for Smart/C update are met, the "Update" button will be available, then click the button to

update the Smart/C.

NOTE

 To update the Smart/C with MUTOH Club, transfer the service information of the printer to the

MB-Web.

 To update the Smart/C with the S/C card, make sure not to remove the S/C card during the update. If

the S/C card is removed during the update, the Smart/C update will not be completed normally.

 The Smart/C cannot be updated unless all of the conditions below are met.

Update using MUTOH Club

• User login has been completed.

• The available quantity of Smart/C stock is sufficient.

Update using MSCF

• MSCF is valid.

Update the S/C card

• The S/C card is valid.

Common Condition

• The available quantity of Smart/C updates is within limits.

• Control rights have been assigned.

7-11 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.5. Heater Information


7.5.1 Heater Information
Checks information for Heater of printers that have been monitored.

No. Name Description

1 Heating Up Completed When the thermistor reached to the preset temperature, the
indication will be changed to green.
: Reached to the Preset Temperature
: Not Reached to the Preset Temperature

2 During Printing When the printing is started after with the heating up completed,
the indication will be changed to green.
: Printing
: Waiting

3 Type of Preset Temperature Select the type of preset temperature.


Printing Temperature:Temperature Setting for Printing
Waiting Temperature:Temperature Setting for Waiting

4 Preset Temperature of Heaters The temperature of each heater that is set by Type of Preset
Temperature,standby heating will be displayed.
Pre : Pre-Heater Platen : Platen Heater After : Dryer

C : Celsius F : Fahrenheit

5 Temperature Condition The actual temperature of each heater will be displayed.


Pre : Pre-Heater Platen : Platen Heater After : Dryer

C : Celsius F : Fahrenheit

7-12 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.5.2 Blower Heater Information


Checks information for Blower Heater of printers that have been monitored.

No. Name Description

1 Heating Up Completed Displayed in green when the temperature reaches to the preset
temperature.
: Reached to the Preset Temperature
: Not Reached to the Preset Temperature

2 Link Display the operating method of heater.


Printer Ling : Operate in conjunction with the printer.
Manual : Heater operates by itself

7-13 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.6. Head/Cartridge Information


Checks information for the print head and cartridge of printers that have been monitored.

No. Name Description

1 Print Head Temperature Displays the print head temperature of printers that have been
monitored.
C: Celsius
F: Fahrenheit
* The number of head displayed varies according to printer model.

2 Cartridge No. Displays the Cartridge No.


* The number of cartridges displayed varies according to printer
model.

3 Status Displays the status of cartridges in the printer that have been
monitored.
: Cartridge Inserted
: No Cartridge

4 Ink near end The status of remaining ink amount is displayed.


: The remaining ink amount is enough.
: The remaining ink amount is low.
*Not displayed depending on the model.

7-14 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.7. S/C Card Information


Checks information for S/C Card of printers that have been monitored.

2
3

No. Name Description

1 No. 4 S/C are organized in 1 group.

2 Cartridge No. The cartridge number of the printer, which has been monitored, will
be displayed.

3 Format check The S/C reading status of the printer, which has been monitored,
will be displayed.

4 Color The S/C color information of the printer, which has been monitored,
will be displayed.

5 Capacity[ml] The S/C ink capacity information of the printer, which has been
monitored, will be displayed in "ml".

6 Residual Quantity[%] The S/C remaining ink consume information of the printer, which
has been monitored, will be displayed in % (1% basis).

7 Detailed Information When a S/C card reading error occurs, put the mouse pointer over
the "Reading" label to display the detail information.
Refer to the "7.7.1 Format check" for details.

7-15 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.7.1 Format check


The S/C reading status of the printer, which has been monitored, will be displayed.
Name Description

OK Reading completed normally.

- No Information.

Read Err 1

Read Err 2 Cannot read the S/C card.Please check the S/C card.

Read Err 3

Col. Err The S/C card you have inserted is for different color. Insert the dedicated
S/C card.

Ink Err
The S/C card you have inserted is unsupported. Insert the dedicated S/C
Code Err card.

Ink End The ink has run out. Please replace the ink

Broken Chip 1. - 28. The S/C card you have inserted is broken, so the S/C card cannot be used.

Size Err Cartridge size unsupport.

7-16 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.7.2 S/C Card Recovery


While recovering S/C card, printing is still possible, but the printer is unable to obtain information from the

S/C card. The ink capacity and ink level in the cartridge/bag are not displayed correctly.

2
3

No. Name Description

1 Cartridge No. The cartridge number is highlighted in yellow while in recovery


state.

2 Format check The S/C reading status of the printer, which has been monitored,
will be displayed.

3 Capacity[ml] In the recovery state, the display shows “-“.

4 Residual Quantity[%] *1 In the recovery state, ink level is fixed to 10%.

NOTE
 *1 The ink level on the display is fixed to 10%. To check the actual ink level, an operator must

physically check the amount of ink remaining in the cartridge/bag.

 The specification for S/C card recovery may vary by printer model. For details, see the latest printer’s

operation manual.

7-17 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.8. Media Information


The media information loaded in printer can be checked.

No. Name Description

1 Media Type Display the media type loaded in printer.

2 Media Feed Display the media feeding method loaded in printer.

3 Media Size Display the media size loaded in printer.

4 The print number Display the remaining printable number of media loaded in printer.
* Valid only when the loaded media meet the conditions below:
- Roll Media
- Media with roll media management is valid
* The printable number is an estimation.

NOTE

 Support only USB connection

7-18 MSME-A-11
MUTOH Status Monitor 7 Status monitor

7.9. Print Information


The previous print information can be checked.

No. Name Description

1 Print Time Display the time required for the previous print in minutes.

2 Print Mode Display the settings for previous print.

3 Print Size ( W * H ) Display the print size of previous print.

4 Total Consume Display the total ink consumption of previous print.

5 Ink Consume Display the ink consumption of each color for previous print.

6 Change Chart Change the graph of ink consumption for previous print.
* There are 2 types of graph.

7-19 MSME-A-11
MUTOH Status Monitor 7 Status monitor

1. Ink Consumption Graph

2. Ink Consumption Ratio Graph

7-20 MSME-A-11
MUTOH Status Monitor 8 Activation

8. Activation
8.1. Execute Activation via the Internet
Printer registration is not available without activation.

Connect MSM to the Internet, MSM will automatically access MB-Web and execute activation.

1. When registering a printer with activation-unexecuted, the following message will be displayed. Click

"OK" to execute activation.

2. Click "Internet connection is available".

8-1 MSME-A-11
MUTOH Status Monitor 8 Activation

3. Accessing the MB-Web to obtain the "Activation Code" and executing Activation. Please wait.

8-2 MSME-A-11
MUTOH Status Monitor 8 Activation

4. When activation is complete, the following window appears.

NOTE

 When activation is complete, service information from the printer will be registered to MUTOH Club.

 If an activation execution error occurs, contact your dealer and inform them of the "ErrCode".

 Once activation is completed, restart the printer.

8-3 MSME-A-11
MUTOH Status Monitor 8 Activation

8.2. Execute Activation By Entering “Activation Code“


Printer registration is only available when the printer executes activation. If you do not access to the Internet,

ask your dealer to issue an activation code or activation code file in order to execute activation.

1. When registering a printer with activation-unexecuted, the following message will be displayed. Click

"OK" to execute activation.

2. Click "Internet connection is not available".

8-4 MSME-A-11
MUTOH Status Monitor 8 Activation

3. Enter the activation code issued by your dealer and click "Execution". In order to execute activation

with an activation code file, click the folder icon and select the file.

8-5 MSME-A-11
MUTOH Status Monitor 8 Activation

4. When activation is complete, the following window will appear.

NOTE

 If an activation execution error occurs, contact your dealer and provide the "ErrCode".

 Once activation is complete, restart the printer.

8-6 MSME-A-11
MUTOH Status Monitor 9 Report Mail

9. Report Mail
When an error or warning occurs with the printer under monitoring, the notification mail will be sent to the

specified mail address.

Configure the settings in the order of printer, mail address, functions and mail contents to send the

notification mail.

No. Name Description

1 Printer Setup Set the mail notification function of registered printer to "Valid /
Invalid" Refer to the "Printer Setup" for details.
Refer to the "9.1 Printer Setup" for details.

2 Sending Mail Address Setting Set the mail address for sending the notification mail to "Valid /
Invalid" for each printer.
Refer to the "9.2 Sending Mail Address Setting" for details.

3 Sending Mail Function Setting Set the function to send for each printer and mail address to "Valid
/ Invalid".
Refer to the "9.3 Sending Mail Function Setting" for details.

4 Mail Content Setting Set the details of mail content to send for each printer..
Refer to the "9.4 Mail Content Setting" for details.

5 List of Settings Configure the settings required to use the notification mail function.
Refer to the "9.5 List of Settings" for details.

9-1 MSME-A-11
MUTOH Status Monitor 9 Report Mail

9.1. Printer Setup


Specify the notification mail function to "Valid / Invalid" for the registered printer.

No. Name Description

1 Select All / Release All Change the select of all lists.

2 Printer List This is the list of registered printers.Check the box for the printer
name to setup the notification mail function.
Check On : Notification Mail - Valid
Check Off : Notification Mail - Invalid

3 Sending Mail Function Setting Set the function to send for each printer and mail address to "Valid
/ Invalid".
Refer to the "7.4.4 Smart/C Information" for details.

4 Next Select the printer to set, and shift the next step.

5 Back Return to the printer setup.

9-2 MSME-A-11
MUTOH Status Monitor 9 Report Mail

9.2. Sending Mail Address Setting


Specify the mail addresses to send the notification mail to "Valid / Invalid" for each printer.

No. Name Description

1 Select All / Release All Change the select of all lists.

2 Mail address This is the list of registered mail addresses.Check the box for the
mail address to setup the notification mail function.
Check On : Notification Mail - Valid
Check Off : Notification Mail - Invalid

3 Next Select the mail address to set, and shift to the next step.

4 Back Return to the sending mail address setting.

5 Return to Top Return to the printer setup.

9-3 MSME-A-11
MUTOH Status Monitor 9 Report Mail

9.3. Sending Mail Function Setting


Specify the sending functions to "Valid / Invalid" for each printer and mail address.

No. Name Description

1 Select All / Release All Change the select of all lists.

2 Function This is the list of sending mail functions.


Check the box for the mail address to setup the notification mail
function.
Check On : Notification Mail - Valid
Check Off : Notification Mail - Invalid

Refer to the "9.3.1 Send Mail Function" for details.

3 Next Select the functions to set, and shift to the next step.

4 Back Return to the sending mail function setting.

5 Return to Top Return to the printer setup.

9-4 MSME-A-11
MUTOH Status Monitor 9 Report Mail

9.3.1 Send Mail Function


List of sending mail functions

No. Name Description

1 Notice of abnormality in printer Notification mail will be sent when the printer cannot communicate with
monitoring MSM by an error.

2 Notice of print start Notification mail will be sent when the printer started print.

3 Notice of print termination *2 Notification mail will be sent when the printer ended print.

4 Notice of waste bottle filled up *1 Notification mail will be sent when the waste ink bottle is filled up.

5 Notice of roll media near end *2 Notification mail will be sent when the remaining roll media is low.
* Only when "Roll Media Length Setting" is specified.

6 Notice of roll media end Notification mail will be sent when the roll media ends.

7 Notice of remaining ink near end *2 Notification mail will be sent when the remaining ink amount is low.

8 Notice of remaining ink end Notification mail will be sent when the ink has run out.

9 Notice of Smart/C remaining amount Notification mail will be sent when the remaining Smart/C is low.
near end *1

10 Notice of Smart/C remaining amount Notification mail will be sent when the Smart/C has run out.
end *1

11 Notice of media skew error Notification mail will be sent when the skew error has been detected.

12 Notice of media cut error *1 Notification mail will be sent when the S/C card error has detected.

13 Notice of S/C card error *1 Notification mail will be sent when the printer part reached to the lifetime.

14 Notice of life time occurrence Notification mail will be sent when the stock of Smart/C in the MB-Web
server is low.

15 Notice of Smart/C stock near end *1 Notification mail will be sent when the stock of Smart/C in the MB-Web
server is low.

16 Notice of Smart/C stock end *1 Notification mail will be sent when the stock of Smart/C in the MB-Web
server has run out.

17 Notice of firmware update completion Notification mail will be sent when the update of printer firmware ended.

18 Notice of S/C ink near end *1,2 Notification mail will be sent when the remaining S/C ink amount is low.

19 Notice of S/C ink end *1 Notification mail will be sent when the S/C ink has run out.

NOTE
*1 The function is not supported depending on the printer.

*2 The function might be limited depending on the printer setup. When the function is limited, the notification

mail will not be sent.

9-5 MSME-A-11
MUTOH Status Monitor 9 Report Mail

9.4. Mail Content Setting


The contents of mail to send can be changed for each printer.

No. Name Description

1 Subject Change the title of mail to send.

2 Text Change the content of mail to send.


* The following information will be added automatically by the
function.
* Serial Number of the Printer
* Detailed Information (Cartridge Number etc.)

3 Threshold Valuet Change the threshold value to send e-mail.


* This function is not supported in this version.

4 Change Save the changed contents.

5 Initialization Initialize the mail content.

NOTE
Make sure to click the "Change" button to change the setting.

The setting will not be reflected without clicking the "Change" button.

9-6 MSME-A-11
MUTOH Status Monitor 9 Report Mail

9.4.1 Threshold Valuet


Specify the standard threshold value to send e-mail.

The e-mail will be sent when the printer reaches to each threshold value.

The threshold value setting will be available or unavailable depending on the function.

No. Name Description

1 Default Value Specify the value to send the e-mail in the default setting.

2 Default Value When the default value is selected, the value will be the threshold value to
send the e-mail.The default value differs depending on the printer model.

3 Optional Setting Specify the setting to send the e-mail in the arbitrary setting.

4 Arbitrary Setting Value When the arbitrary setting is selected, the value will be the threshold value
to send the e-mail.The setting value can be input arbitrarily in each setting
range.
* Refer to the "Table 9.4.1. Threshold Value - Function / Setting Range
Chart" for the details.

5 Set range Setting range that can be specified in the arbitrary setting.
* Refer to the "Table 9.4.1. Threshold Value - Function / Setting Range
Chart" for the details.

Table 9.4.1. Threshold Value - Function / Setting Range Chart

Name Setting Range


Default Value
Minimum Maximum

Notice of abnormality in printer monitoring 1 [ cnt ] 10 [ cnt ] 5 [ cnt ]

Notice of roll media near end 1[m] 10 [ m ] *1

Notice of remaining ink near end 25 [ ml ] 1000 [ ml ] *1

Normal 20 [ ml ] 1000 [ ml ] *1
Notice of Smart/C remaining amount near end
High-capacity 1000 [ ml ] 10% of maximum *1
capacity

Notice of Smart/C stock near end 100 [ ml ] 8000 [ ml ] 1000 [ ml ]

*1 Differ from the printer model.

NOTE
The control right is required to change the threshold value

9-7 MSME-A-11
MUTOH Status Monitor 9 Report Mail

9.5. List of Settings


Configure the settings needed to use the notification mail function.

No. Name Description

1 Initial setting Perform the initial setting for the MSM.


* Refer to "3.Initial Setting" for the details.

2 Printer registration setting Register the printer to be monitored by MSM.


* Refer to "3.9.1 Register the printer information" for the details.

NOTE

The notification mail will not be sent without the settings above.

9-8 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10. ColorVerify
Printer color reproduction can change over time due to various factors, including environmental (shop
temperature and humidity), age and storage conditions of ink and media, possible lot-to-lot manufacturing
variations of ink and media, and aging of the printer itself (due to mechanical wear). Individually, such
factors may have minimal impact on color reproduction, but cumulatively over a span of time these factors
can lead to color variations that become apparent and potentially detrimental to image quality.
The 'Color Verify' feature can be utilized to aid the printer operator in checking for and isolating potential
color reproduction variations before they become a visual detriment.
In this function, 14 color patches are printed, and the colors are measure by the optional spectrophotometer
(SPECTROVUE VM-10). If the Color Verify was performed before and the measured value was saved as
the baseline, the color difference from the baseline will be printedas a result.

NOTE

 The optional SPECTROVUE VM-10 is required to perform this function.


 Before performing this function, make sure to print the nozzle check pattern to check if there is no
missing nozzle.
 In order to perform the Color Verify correctly, make sure to specify the following settings same as the
setting when the baseline was saved. If these settings are different, the color difference may become
large.
* Each Heater Temperature Setting, Effect Setting, CR Print Width Setting, Overwrite Setting
 Use this function with the head height adjustment lever is in the “Low” position.
 The 'Color Verify' feature is intended to be utilized as an aid to the printer operator in checking for and
isolating potential color reproduction variations that can arise over time due to various factors common
to all printing environments; it is a tool intended to help facilitate implementation of on-printer process
control.
As such, it is not in-and-of-itself a guarantee of color reproducibility or reproduction accuracy, nor
does it negate the need for color workflow best practices.
 Since the room environment (temperature, humidity) may affect the print color, create the environment
in accordance with the environment condition described in the operating manual "8.1.1 Printer
Specification" "Environment Condition". In addition, make sure to place the media and ink in the
printing environment for 2 hours before use.
 In this function, the color difference (dE) is calculated based on CIE 94*.
* CIE94 is proposed by CIE (International Commission of Illumination) in 1994.
 The Windows firewall for File Transfer Program (ftp.exe) needs to be deactivated to execute this
function.
For details, refer to "10.2.15 Windows Firewall".
 The printer model, which was launched after the end of life of VM-10, does not support this function.

10-1 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.1. History
The history of Color Verify will be displayed.

No. Name Description

1 Printer Infomation The printer information will be displayed.


* For details, refer to "10.1.1 Printer Infomation"

2 History List The list of Color Verify history will be displayed.


* For details, refer to "10.1.2 History List".

3 Detail Information The detail information of Color Verify will be displayed.


* For details, refer to "10.1.3 Detail Information".

10-2 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.1.1 Printer Infomation


The printer information will be displayed.

No. Name Description

1 Printer model The printer model will be displayed.

2 Printer Seical No. The serial number of printer will be displayed.

3 User Type The user type specified for printer will be displayed.

4 Obtain Information Obtain the latest printer information.

5 Initialization Initialize the history information.

6 End Stop the Color Verify.

10.1.2 History List


The history of Color Verify will be displayed in the list.

No. Name Description

1 No. The data No. of Color Verify will be displayed.

2 Date The date when Color Verify was executed will be displayed.

3 Baseline No. The baseline No. will be displayed.


* When the baseline is not specified, "-" will be displayed.

4 PreHeater The pre heater temperature specified for Color Verify will be displayed.

5 PlaHeater The platen heater temperature specified for Color Verify will be displayed.

6 Dryer The dryer temperature specified for Color Verify will be displayed.

7 PG The head height specified for Color Verify will be displayed.

8 Device(Model) The name of colorimeter will be displayed.

9 Device(SerialNo.) The serial number of colorimeter will be displayed.

10 Device(F/W Version) The F/W version of colorimeter will be displayed.

11 Comment The comment entered for Color Verify will be displayed.

10-3 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.1.3 Detail Information


The detail information of Color Verify will be displayed.

No. Name Description

1 Delta E* The Delta E* information will be displayed.


* For details, refer to "10.1.3.1 Delta E*".

2 Delta E* Graph The Delta E* graph will be displayed.


* For details, refer to "10.1.3.2 Delta E* Graph".

3 L*a*b* Graph The L*a*b* graph will be displayed.


* For details, refer to "10.1.3.3 *a*b* Graph".

4 SPECTRUM Graph The SPECTRUM graph will be displayed.


* For details, refer to "10.1.3.4 SPECTRUM Graph".

5 Box Plot The box plot will be displayed


* For details, refer to "10.1.3.5 BoxPlot".

10-4 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.1.3.1. Delta E*
The Delta E* information of each patch will be displayed.

No. Name Description

1 No. The patch number will be displayed.

2 Patch Name The patch name will be displayed.


In addition, when the patch button is clicked, the patch name will be
reflected to each graph and displayed in the graph.

3 Delta E* The Delta E* information of patches will be displayed.

10-5 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.1.3.2. Delta E* Graph


The Delta E* graph information of 25 times of the latest Color Verify will be displayed.

10.1.3.3. *a*b* Graph


The L*a*b* information of selected patch will be displayed.

10-6 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.1.3.4. SPECTRUM Graph


The SPECTRUM information of selected patch will be displayed.

10-7 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.1.3.5. BoxPlot
Box plot is a graph to show the distribution of data simply.

Generally, a box plot has the following features.

No. Name Description

1 Maximum Shows the maximum value of data.

2 Box Half of the data are distributed in the box range.

3 Medium Middle value when the data is arranged from smallest to largest.

4 Minimum Shows the minimum value of data.

10-8 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

(1)Statistics
The statistical information of the measured Delta E* value will be displayed by color.

No. Name Description

1 Measured Value The measured value selected in the list will be displayed.

NOTE

 If the measured value is in the box, the color is stable compared to the colors that are measured in the

past.

 If the measured value is higher than the box, the color may be different from before. For the

acceptance judgment, refer to the Delta E* value.

 Even if the measured value is lower than the box, there is no problem because the value is close to

the baseline.

 To display the figure, more than 3 times of measurement at the same base line is required.

10-9 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

(2)Trend
The distribution of data will be displayed by each measurement.

From the variation in location and size of box, the tendency of color reproductively can be checked.

No. Name Description

1 Measured value The measured value selected in the list will be displayed. The box
of selected value will be shown in the different color.

2 Baseline value The box will not be displayed.

NOTE

 If the delta E* values of several colors has increased without big change in the location of box:

The measurement may be failed due to uneven media and / or dust on the media surface. Please

perform the measurement again.

 If the delta E* value is acceptable but the location of box is high:

The printing environment and setting may be different. Or, the media characteristic may be changed

(e.g. the media color / dot gain has changed).

 To display the figure, more than 2 times of measurement at the same base line is required.

10-10 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.2. Color Verify


Execute the Color Verify.

Follow the procedures and check the notes below to perform the Color Verify.

NOTE
 The optional SPECTROVUE VM-10 is required to perform this function.

 To perform this function, make sure that the remaining amount of ink and media is enough and follow

the instructions of operation panel and MSM.

 While the printer is in operation, the Color Verify is not executed. Make sure that "Ready to Print" is

displayed on the operation panel.

 The 'Color Verify' feature is intended to be utilized as an aid to the printer operator in checking for and

isolating potential color reproduction variations that can arise over time due to various factors common

to all printing environments; it is a tool intended to help facilitate implementation of on-printer process

control.

As such, it is not in-and-of-itself a guarantee of color reproducibility or reproduction accuracy, nor does

it negate the need for color workflow best practices.

10-11 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.2.1 Configuration
To execute Color Verify, select a baseline from the history list, and click "Start" button.

If the baseline is not selected, the baseline will be created and the Delta E will not be displayed.

No. Name Description

1 Obtain Information Obtain the latest printer information.

2 End Stop the Color Verify.

3 Progress of Color Verify The progress of Color Verify will be displayed.


The current progress will be displayed in red letter.

4 History List The list of Color Verify history will be displayed.


To execute Color Verify, select a baseline from the list.

5 Start Select a baseline, and start Color Verify.

10-12 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.2.2 Preparing the printer


The printer is in preparation to execute Color Verify.

When the printer preparation is completed, the printer proceeds to the next step automatically. Please wait

for a while.

No. Name Description

1 Progress of Color Verify The progress of Color Verify will be displayed.

2 Detail The detail information will be displayed according to the progress.

3 History List Click "Stop" button to stop the Color Verify.


When the Color Verify is stopped, the result will not be saved in the
history.
* For details, refer to "10.2.14 Stop".

NOTE
While the printer is in operation, the Color Verify is not executed.

10-13 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.2.3 Printing configuration information


The printer is printing a setup data.

When the printing is completed, the printer proceeds to the next step automatically. Please wait for a while.

10.2.4 Waiting for measurement data to be received


The printer is waiting for patch data to receive.

The patch data will be printed automatically by MSM. Please wait for a while.

10.2.5 Printing color target


The printer is printing a patch data.

When the printing is completed, the printer proceeds to the next step automatically.

Please wait for a while.

10.2.6 Waiting for the instrument to be attached


When the patch data is printed, follow the instructions on operation panel to attach the colorimeter to the

printer.

10-14 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.2.7 Waiting for the measurements to complete


When the colorimeter is attached to the printer, the printer will be the color measurement waiting status.

Press "Enter" key on the operation panel, or click "Start Measurement" button on MSM to start the color

measurement.

No. Name Description

1 Start Measurements Start the color measurement.

10.2.8 Measuring
The printer is measuring the patches.

When the color measurement is completed, the printer proceeds to the nest step automatically.

Please wait for a while.

10.2.9 Receiving the instrument to be detached


When the color measurement is completed, the measurement result will be obtained from the printer.

When the measurement result is obtained completely, the printer proceeds to the next step automatically.

Please wait for a while.

10-15 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.2.10 Waiting for the instrument to be detached


When the measurement result is obtained from printer, the result will be displayed on MSM.

Follow the instructions on operation panel to remove the colorimeter from the printer.

10.2.11 Printing color verify result


The printer is printing the measurement result of Color Verify.

When the printing of Color Verify result is completed, the printer proceeds to the next step automatically.

Please wait for a while.

10-16 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.2.12 Waiting for color verify result


Check the printed Color Verify result, and press "Enter" key on the operation panel.

10-17 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.2.13 End
To leave the Color Verify result on the history, enter the comment and click "Save" button. To exit the Color

Verify without saving the result, click "End" button.

Click "Save" / "End" button to exit the Color Verify.

No. Name Description

1 Save Click "Save" button to save the Color Verify result to the history.
* Enter the comment to save the result.

2 End Click "End" button to exit the Color Verify without saving the result.

3 Comment Enter the comment to save the Color Verify result to the history.

10-18 MSME-A-11
MUTOH Status Monitor 10 ColorVerify

10.2.14 Stop
Stop the Color Verify. When the Color Verify is stopped, the result will not be saved in the history.

No. Name Description

1 Back Return to the setup window.

10.2.15 Windows Firewall


Since the Windows "File Transfer Program (ftp.exe)" is used in the Color Verify function, deactivate the

block when a firewall warning is displayed.

Patch data will not be printed until the block is deactivated.

10-19 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile

11. VSM Mobile


To use an application "VSM Mobile" for handheld terminal such as Smart Phone, the handheld terminal to

be used form MSM should be registered, in order to obtain the printer information via MSM.

NOTE

 The application "VSM Mobile" for handheld terminal can be downloaded from Android market for free.

 Customer is responsible for the communication fee to connect to Android market.

 The communication between handheld terminal and MSM will require Wi-Fi connection.

 To communicate handheld terminal with MSM, a particular port will be used. If the setting of Windows

firewall and security software needs to be changed, please check with your network administrator.

11-1 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile

11.1. VSM Mobile Setting


The information of handheld terminal that uses the MSM Mobile can be checked, and the handheld terminal

can be registered.

No. Name Description

1 Status The connection status of VSM Mobile will be displayed.

2 OK Save the registration information, and exit the VSM Mobile setting.

3 Cancel Exit the VSM Mobile setting without saving the registration
information.

4 VSM Mobile Information The VSM Mobile can be checked.


* For details, refer to "11.1.1 VSM Mobile Information"

5 MSM Setting Configure the MSM setting needed to link with VSM Mobile.
* For details, refer to "11.1.2 MSM Setting"

11-2 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile

11.1.1 VSM Mobile Information


The information of VSM Mobile registered on MSM can be checked, and VSM Mobile can be registered /

deleted.

No. Name Description

1 VSM Mobile List The VSM Mobile registered on MSM will be displayed.

2 Port Number The connection port number registered at the VSM Mobile
registration will be displayed.

3 Authorization Code The authorization code registered at the VSM Mobile registration
will be displayed.

4 Registration Press "Registration" button to register new VSM Mobile.


* For details, refer to "11.1.1.1 Registration"

5 Deletion The registered VSM Mobile can be deleted.Select unnecessary


VSM Mobile and delete from the list.
* If the VSM Mobile is deleted, the communication with VSM
Mobile will be disabled.
To make a communication again, the registration will be needed
again.

11-3 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile

11.1.1.1. Registration
New VSM Mobile can be registered in MSM.

Follow the procedures below to register new VSM Mobile.

No. Name Target Application Description

(1) VSM Mobile Synchronization MSM MSM is waiting for the synchronization with
VSM Mobile.

(2) Entry / Registration of VSM VSM Mobile Enter and register the VSM Mobile information
Mobile Registration Information based on the information displayed on MSM.

(3) Registration of VSM Mobile When MSM and VSM Mobile are synchronized
MSM normally, the VSM Mobile can be registered in
MSM.

NOTE
 To register the VSM Mobile in MSM, download and install VSM Mobile to your handheld terminal from

Android market.

11-4 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile

( 1 ) VSM Mobile Synchronization


When the "Registration" button is selected, a window to register the VSM Mobile will be displayed.

The MSM will be synchronization wait status, and wait for the connection from the VSM Mobile.

No. Name Description

1 Destination IP Address The IP address list the PC installed with MSM will be displayed.
* If several IP addresses are specified in the PC, select the IP
address that can communicate with VSM Mobile.

2 Destination Port Number The port number to be used for the connection of MSM and VSM
Mobile will be displayed.

3 Destination Authorization Code The authorization code will be displayed to identify the VSM
Mobile.

4 Stop The VSM Mobile registration will be stopped.

11-5 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile

( 2 ) Entry / Registration of VSM Mobile Registration Information


Register the MSM from VSM Mobile, and check the connection with MSM that is waiting for

synchronization.

Enter the information based on the VSM Mobile entry information of the MSM.

MSM VSM Mobile

No. Name Description

1 Registered Name for MSM Enter an arbitrary name of the MSM to register.

2 Destination IP Address Enter the IP address of the PC installed with MSM.


* If several IP addresses are specified in the PC,
select the IP address that can communicate with VSM Mobile.

3 Destination Port Number The port number to be used for the connection of MSM and VSM
Mobile will be displayed.

4 Destination Authorization Code The authorization code will be displayed to identify the VSM
Mobile.

11-6 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile

( 3 ) Registration of VSM Mobile


When MSM and VSM Mobile are synchronized normally, the VSM Mobile can be registered in MSM.

No. Name Description

1 VSM Mobile Name Enter an arbitrary name of the VSM Mobile to register.

2 Registration If there is no same name as entered name, the VSM Mobile can be
registered.

11-7 MSME-A-11
MUTOH Status Monitor 11 VSM Mobile

11.1.2 MSM Setting


Set up the part to connect MSM with VSM Mobile.

No. Name Description

1 Port Number Enter the port number to be used for the connection of MSM and
VSM Mobile.

NOTE
 If the port number conflicts with other application, change the port number to anarbitrary number. To

change the port number, please check with your network administrator.

 When the port number is changed, please change the port number of VSM Mobile that was registered

before the change also.

11-8 MSME-A-11
MUTOH Status Monitor 12 Print History

12. Print History


This function allows MSM to get print history information from printer and monitor the history.

Main Function:

*Access to the print history *Statistics Information *Cost Information


2 3 on-line 4 5 6 off-line 5

1
7

9 10

No. Name Description

1 Setting Register the cost information or initialize print history.


* For details, refer to "12.5 Setting"

2 Printer model The selected printer model is displayed.

3 Printer Serial No. The serial number of the selected printer is displayed.

4 Ink Type Select the ink type from drop-down list registered in "Cost Setting"
< "Ink".

5 Printer Information Get the latest print history from the printer.
This feature is available only when the printer is online.

6 Exit Exit the Print History menu.

7 Search Condition Set search condition for print history to be displayed in the list.
* For details, refer to "12.1 Search Condition"

8 Print History List Displays the search result of print history.


* For details, refer to "12.2 Print History List"

9 Detail Information Displays the detail information for the specified print history.
* For details, refer to "12.3 Detail Information"

10 Statistics Information Displays print history statistically.


* For details, refer to "12.4 Statistics Information"

12-1 MSME-A-11
MUTOH Status Monitor 12 Print History

12.1. Search Condition


Refine search result of print history to be displayed.

1,2,3
5 4,8,7,6,9

No. Name Description

1 User Type Check the box and select the user type from the drop-down list.

2 Account Check the box and select the account from the drop-down list.

3 Print result Check the box and select print result from:
OK : Successfully printed.
Cancel : Failed to finish printing.

4 Date Check the box and specify the time period of printing from the
drop-down list.

5 All Check Check the box to select all print history to be deleted.

6 Search Display the result to be matched criteria specified.

7 Clear Clear the search condition and display all print history.

8 Delete Delete the print history you selected.


If you delete the history, you cannot recover the data.

9 Export Save a list of print history with .csv extension.

12-2 MSME-A-11
MUTOH Status Monitor 12 Print History

12.2. Print History List


Displays the list of print history extracted from the printer.
1 2 3 4 5 6 7 8 9

No. Name Description

1 No. Displays the order of data in the list.

2 Daate(Start) Displays print starting date and time.

3 Job Name Displays job name.


If the data does not contain its job name, it will not be displayed.

4 Account Displays account.


If the data does not contain account information, it will not be
displayed.

5 User Type Displays user type.

6 Print result Displays print result from:


OK : Successfully printed.
Cancel : Failed to finish printing.

7 Cost Displays expenses incurred in printings, if the cost information is


registered.

8 Ink *1 Displays the ink consumption amount.

9 Area Displays the area of printing.

NOTE
 *1 Ink consumption may vary depending on the print mode setting or other printing conditions even if

printing the same image.

12-3 MSME-A-11
MUTOH Status Monitor 12 Print History

12.3. Detail Information


Displays detail information for the specified print history in data and graph format.

1 2

No. Name Description

1 Print Information Displays the detail information for the specified print history.

2 Graph Displays either of detail information in graph form:


1. Consumption
2. Cost

12-4 MSME-A-11
MUTOH Status Monitor 12 Print History

12.3.1 Print Information


Displays detail information for the specified print history.

1 8
2 9
3 10
4
11
5
6
7 12

No. Name Description

1 Job Name Displays the job name.


If the data does not contain the job name, it will not be displayed.

2 Account Displays the account.


If the data does not contain the account information, it will not be
displayed.

3 Print result Displays the print result from:


OK : Successfully printed.
Cancel : Failed to finish printing.

4 Date(Start) Displays the print starting date and time.

5 Date(Finish) Displays the print completion date and time.

6 Time Displays the total printing time.

7 Cost Displays the expense incurred in the printing, if the cost information
for the print job is registered.

8 Data(Width) Displays the width of printing.

9 Data(Length) Displays the length of printing.

10 Area Displays the area of printing.

11 Print Setting Displays the print setting below.


1. Printing Resolution 2. Print Quality 3. Direction
4. Pass 5. Effect

12 Consumption *1 Displays the ink consumption amount.

NOTE
 *1 Ink consumption may vary depending on the print mode setting or other printing conditions even if

printing the same image.

12-5 MSME-A-11
MUTOH Status Monitor 12 Print History

12.3.2 Graph
Display print information in two types of graph form.

on-line off-line

1 2

No. Name Description

1 Type Choose the information type to be displayed in graph form from:


1. Consumption
2. Cost

2 Switch Chart Switch the chart type from:


1. Bar Chart
2. Pie Chart

3 Graph Displays the specified information in graph form.

NOTE
*1 If the printer is offline, MSM is unable to obtain the ink color information from the printer. In such cases,

the chart will be displayed with random colors chosen by default.

12-6 MSME-A-11
MUTOH Status Monitor 12 Print History

12.4. Statistics Information


Displays print history statistically in data and graph format.

No. Name Description

1 Statistics Information Displays print history statistically.

2 Graph Displays the statistics information from below in graph form:


1. Cost
2. Sheets
3. Area
4. Consumption

12-7 MSME-A-11
MUTOH Status Monitor 12 Print History

12.4.1 Statistics Information


Display statistics print history information by specified time period.

No. Name Description

1 Type Choose the time period to be displayed from:


1. Day
2. Month
3. Year

2 Date Displays the specified time period.


e.g.)
1. In case of Month, it displays YYYY/MM.=>2013/9, 2013/8
2. In case of Day, it displays YYYY/MM/DD.=>2013/9/12, 2013/9/10, 2013/9/08

3 Cost Displays expenses incurred in printings.

4 Sheets Displays the number of printed sheets.

5 Area Displays the total area of printings.

6 Consumption Displays the ink consumption amount per slot.

12-8 MSME-A-11
MUTOH Status Monitor 12 Print History

12.4.2 Graph
Display statistic information from Cost/ Sheets/ Area/ Consumption in graph form.

No. Name Description

1 Type Choose the information type for the graph from:


1. Cost
2. Sheets
3. Area
4. Consumption

2 Graph Displays the specified information in graph form.

12-9 MSME-A-11
MUTOH Status Monitor 12 Print History

12.5. Setting
This menu registers cost information or initializes print history.

1
2

No. Name Description

1 Cost Setting Register cost information to be spent for the printing.


* For details, refer to "12.6 Cost Setting"

2 Initialization Initialize print history.


* For details, refer to "12.7 Initialization"

12-10 MSME-A-11
MUTOH Status Monitor 12 Print History

12.6. Cost Setting


To calculate cost per print, registers cost information to be spent for printings.

No. Name Description

1 Ink Register ink cost information.

2 Media Register media cost information.

3 Other Register other expenses for printings.

NOTE

 Since the cost calculated here will be approximate cost, use this calculation as a guide.

12-11 MSME-A-11
MUTOH Status Monitor 12 Print History

12.6.1 Ink
Register unit price for each ink.

Ink cost per print can be calculated based on the ink consumption amount and registered unit price.

No. Name Description

1 Ink cost list Displays the list of registered ink cost.

2 New button Register a new ink setting.

3 Change button Change the current settings.

4 Delete button Delete the registered settings.

5 Name Enter the ink name to register.


*Enter up to 40 characters.
*Cannot be saved with the same name.

6 Unit Select ink capacity unit from:


*Eml / Ecc

7 No. Displays ink slot numbers in your printer.

8 Color Displays ink color set in your printer.


*Order of ink color to be displayed varies depending on your ink
setting.
*MSM is unable to obtain the ink color information if the printer is
offline. In such cases, “Custom Color” will be displayed in this filed.

9 Capacity Enter the ink capacity.

10 Price Enter the ink unit price.

11 Back button Return to the "Ink Cost List" menu.

12 Save button Save the setting.

12-12 MSME-A-11
MUTOH Status Monitor 12 Print History

12.6.2 Media
Register unit price for each media.

Media cost per print can be calculated based on the area of printings.

No. Name Description

1 User Type Select user type.


To apply registered media cost, check the box of cost information from the list.
*Select one cost information at a time.

2 Apply button Apply the checked media cost information to the specified user type.

3 Registered media list Displays the list of registered media cost.

4 New button Register a new media setting.

5 Change button Change the current settings.

6 Delete button Delete the registered settings.

7 Name Enter the media name to register.


*Enter up to 40 characters.
*Cannot be saved with the same name.

8 Width Enter the width of media.


Unit: mm

9 Length Enter the length of media.


Unit: m

10 Price Enter the media unit price.

11 Area Displays the area of media calculated from the media size you entered.

12 Cost Displays cost per square meter calculated from the unit price.

13 Back button Return to the "Media Cost List" menu.

14 Save button Save the setting.

12-13 MSME-A-11
MUTOH Status Monitor 12 Print History

12.6.3 Other
Register other expense incurred in printing.

Other cost per print can be calculated based on the cost information registered here.

No. Name Description

1 Other cost list Displays the list of registered other cost.


To apply the cost to cost calculation, check the box of cost information.
*Multiple selections are acceptable.

2 Currency setting Set the currency unit (Optional field).

3 Apply button Apply the checked other cost information.

4 New button Register a new cost setting.

5 Change button Change the current settings.

6 Delete button Delete the registered settings.

7 Name Enter the name of cost information to register.


*Enter up to 40 characters.
*Cannot be saved with the same name.

8 Price Enter the cost.

9 Unit(Type) Select the unit type for the cost from:


- Sheet (number of sheets)
- m2 (area)
- m (length)
The cost will be calculated by the selected unit type.

10 Unit(Per) Enter a unit of quantity for the unit type.


The cost will be calculated by the specified unit of quantity.

11 Note Add notes (Optional).

12 Back button Return to the "Other Cost List" menu.

13 Save button Save the setting.

12-14 MSME-A-11
MUTOH Status Monitor 12 Print History

12.7. Initialization
Initialize print history. Once initialized, all the print history and registered cost information will be deleted.

12-15 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

13. Remote Panel


This function allows you to check the current panel setting in your printer and perform test pattern printing.

The available function varies depending on the printer you use.

13.1. VJ-628/628X/628MP
13.1.1 Remote Panel

Check the printer information and the remote panel status.

1,2,4 5,6
3 7,8

No. Name Description

1 Printer model The selected printer model is displayed.

2 Printer Serial No. The serial number of selected printer is displayed.

3 Status The remote panel status is displayed.

4 Remote Panel Mode(Status) Displays current remote panel mode from:


Remote Panel Mode On
Remote Panel Mode Off

5 Remote Panel Mode Button Enable/Disable remote panel mode.

6 Update Change the printer settings.

7 Printer Information button Get current panel setting information from your printer.
*Printer information of the selected tab is obtained.

8 Exit button Exit the Remote Panel menu.

13-1 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

13.1.2 Printer Status

Displays the printer status and remotely operate the printer.

7,8,9
4
1

2 5

3
6

No. Name Description

1 Status Information The current printer status is displayed.

2 Heater Information Check and change the heater temperature.


* The Heater Set temperature is reflected from:
Media Setting tab > Media Type > Media Setting > Heater.
When the printer is warming up, you can cancel the warm-up and start
printing.

3 Ink Information The remaining ink amount of the printer is displayed.


For the details of S/C card recovery, see 7.7.2 S/C Card Recovery.

4 Printer Control Remotely perform the following operations:


・Print Cancel ・Media Cut ・Nozzle Check

5 Sleep Mode Remotely switch the printer to Sleep Mode.

6 Waste Ink The amount in the waste ink tank is displayed.


The waste ink counter can be reset.

7 Auto Printer Information Check this box to automatically get printer information.
On : Enable
Off : Disable
*This function is not available when MSM is launched from the Windows
printer driver.

8 Interval When “Auto Printer Information” is ON, set a time interval to get the latest
information from the printer.
Value can be set from:
<60[sec]> / 30[ sec] / 10[ sec] / 3[ sec]

9 Status Only Check this box to obtain the printer status information only to minimize the
data acquisition time.
*This check box is enabled when “Auto Printer Information” is set to ON.

13-2 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

13.1.2.1. Heater Information

Check and change the heater temperature.

1 3,4
2

No. Name Description

1 Heater : Heater Set Check and change the heater temperature for the media.

2 Heater : Temperature The actual temperature of each heater will be displayed.

3 Blower : Auto Off *1 Set the auto power-off to the blower heater.
Setting : On / <Off>

4 Warm-Up Cancel When the printer is warming up, you can cancel the warm-up and
start printing.

NOTE

 *1 This function is available for VJ-628MP.

13-3 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

13.1.2.2. Sleep Mode

Remotely switch the printer to Sleep Mode.

1
2
3

No. Name Description

1 Enter *2 Enter/Wake up from Sleep Mode.

2 Cleaning Timer *3 Set the cleaning timer during Sleep Mode.


Setting :
VJ-628:
< Off > / 1 / 2 / 3 / 4 / 5 / 6 / 9 / 12 / 18 / 24 [h]
VJ-628X:
Off / 1 / 2 / 3 / 4 / 5 / 6 / 9 / 12 / 18 / < 24 [h] >

3 Auto Timer *1,3 Set the timer to automatically enter to Sleep Mode while in Standby
Mode.
Setting :
1 / 2 / < 3 > / 4 / 5 / 6 [h]

<> Default setting

NOTE
 *1 The Auto Timer setting is enabled when the ink set of VJ-628X contains white ink.

 *2 In VJ-628MP, daily maintenance is required before entering to Sleep Mode. By pressing [Enter],

the Daily Maintenance wizard appears.

 *3 The Cleaning Timer setting is not available for VJ-628MP.

13-4 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

13.1.3 Printer Control

Remotely operate the printer.

1
3

No. Name Description

1 Printer Control Remotely operate the printer.

2 Test Print Perform the test print selected from this menu.

3 Maintenance Perform the maintenance selected from this menu.

4 Cleaning Perform the cleaning selected from this menu.

13-5 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

13.1.3.1. Printer Control

Remotely operate the printer.

(1)Media Feed

Specify the feeding amount of media set in the printer and feed it in forward/ backward with the specified

amount.

1 2

4
5

No. Name Description

1 Feeding Amount Specify the media feeding amount range between:


・In [mm] setting: 1 ~ < 1000 mm > (in increments of 1 mm)
・In [inch] setting: 0.04 ~ < 39.37 inch > (in increments of 0.01
inch)

Unit of Feeding Amount Select the unit of feeding amount from:


<mm> or inch

3 Backward Feed Feed the media backward with the specified amount.

4 Stop Stop the media feeding.

5 Forward Feed Feed the media forward with the specified amount.

6 Back Go back to the Printer Control Main Menu.

<> Default setting

NOTE
 The printer will feed the media according to the setting you specified. Make sure to specify the

appropriate amount to prevent unwinding.

13-6 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

13.1.3.2. Test Print

Perform the test print selected from the menu.

5
2 3 4

No. Name Description

1 Nozzle Check Print the nozzle check pattern.

2 Mode Print Print the printing conditions.

3 Setup List Print the current printer setup list.

4 Palette Print the palette pattern.


*In some print modes, this menu is not available.

5 Nozzle Check B *1 Print the nozzle check B pattern.

NOTE
 *1 The nozzle check B pattern is available when the ink set of VJ-628X/628MP contains white ink.

13-7 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

13.1.3.3. Maintenance

Remotely perform printer maintenances.

1,2

3,4

5
6

No. Name Description

1 CR Maintenance Remotely perform CR Maintenances.

2 LongStore Remotely perform LongStore.

3 Daily Maintenance *1 Remotely perform Daily Maintenances.

4 Long Storage *1 Remotely perform LongStorage.

5 Color Maintenance *1 Set the color maintenance.


Setting : On / < Off >

6 Color Maintenance Start *1 Perform color maintenance.

NOTE
 *1 This function is available for VJ-628MP.

13-8 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

(1)CR Maintenance

1) VJ-628 / 628X
1-1) Check Printer Status

Before performing CR maintenance, check the printer status.

1
2

No. Name Description

1 Start Instruct the printer to perform CR Maintenance.

2 Back Go back to the Printer Control Main Menu.

Maintenance is being performed in the printer.

After maintenance is completed, press Operation key on the printer panel.

13-9 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

1-2) Waiting to press [Operation] button in printer.

Before performing CR maintenance, press Operation key on the printer panel and then start CR

maintenance.

No. Name Description

1 Cancel Cancel to perform CR maintenance.

NOTE
 Before starting CR maintenance, make sure to press Operation key on the printer panel.

13-10 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

1-3) Performing CR maintenance

CR maintenance is being performed in the printer.

After CR maintenance is completed, press Operation key on the printer panel.

No. Name Description

1 Back Go back to the Printer Control Main Menu.

2 Detail CR maintenance elapsed time is displayed.

NOTE
 After CR maintenance is completed, make sure to press Operation key on the printer panel.

13-11 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

2) VJ-628MP
2-1) Check Printer Status

Before performing CR maintenance, check the printer status.

1,2

No. Name Description

1 Start Instruct the printer to perform CR Maintenance.

2 Back Go back to the Printer Control Main Menu.

Maintenance is being performed in the printer.

After maintenance is completed, press Operation key on the printer panel.

13-12 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

2-2) Waiting to press [Operation] button in printer.

Before performing CR maintenance, press Operation key on the printer panel and then start CR

maintenance.

No. Name Description

1 Cancel Cancel to perform CR maintenance.

NOTE
 Before starting CR maintenance, make sure to press Operation key on the printer panel.

13-13 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

2-3) Performing CR maintenance

Maintenance is being performed in the printer.

After maintenance is completed, press Operation key on the printer panel.

No. Name Description

1 Back Go back to the Printer Control Main Menu.

2 Detail CR maintenance elapsed time is displayed.

NOTE
 After CR maintenance is completed, make sure to press Operation key on the printer panel.

 Since your session will expire in 5 minutes, perform CR maintenance within 5 minutes.

If your session has expired, finish CR maintenance.

13-14 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

(2)Longstore

Wash the print head with the cleaning fluid.

NOTE
 Make sure to use the dedicated cleaning fluid.

1)Start LongStore

1,2

No. Name Description


1 Start Start LongStore.

2 Back Go back to the Printer Control Main Menu.

13-15 MSME-A-11
MUTOH Status Monitor 13 Remote Panel

2)Empty Waste Ink Tank


Empty the waste ink tank before performing “Longstore” maintenance.

After disposing the waste ink, click [Start] button to reset the waste ink counter.

1
2

No. Name Description


1 Start Reset the waste ink counter.

2 Back Go back to the Printer Control Main Menu.

NOTE
 Performing “Longstore” maintenance produces waste ink. Make sure to empty the waste ink tank

before this operation. If waste ink is left in the tank, it may overflow the tank.

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2)Remove Cartridges
This message is displayed when any cartridge is inserted in the printer.

If no cartridge is inserted, this message will be skipped.

3)Insert Cleaning Cartridges


Insert cleaning cartridges to all the slots.

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4)Charging cleaning fluid


After the cleaning cartridges are inserted into the slots, the printer will start charging cleaning fluid.

5)Remove Cartridges
After charging cleaning fluid, remove all the cleaning cartridges.

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6)Discharging cleaning fluid


After removing the cleaning cartridges, the printer will discharge cleaning fluid.

7)Complete
“Longstore” maintenance has been completed.

Restart the printer and perform initial ink charge.

No. Name Description


1 Back Go back to the Printer Control Main Menu.

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(3) Daily Maintenance


1) Check Printer Status
Before performing Daily maintenance, check the printer status.

1,2

No. Name Description

1 Start Instruct the printer to perform Daily Maintenance.

2 Back Go back to the Printer Control Main Menu.

Maintenance is being performed in the printer.

After maintenance is completed, press Operation key on the printer panel.

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2) Waiting to press [Operation] button in printer.


Before performing Daily maintenance, press Operation key on the printer panel and then start Daily

maintenance.

No. Name Description

1 Cancel Cancel to perform Daily maintenance.

NOTE
 Before starting daily maintenance, make sure to press Operation key on the printer panel.

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3) Cleaning
The printer performs head cleaning before daily maintenance.

Please wait until the cleaning is complete.

No. Name Description

1 Back Go back to the Printer Control Main Menu.

NOTE
 After the cleaning is complete, the printer automatically moves the print head to the daily maintenance

position.

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4) Performing maintenance
Daily maintenance is being performed in the printer.

After daily maintenance is completed, press Operation key on the printer panel.

No. Name Description

1 Back Go back to the Printer Control Main Menu.

2 Detail Daily maintenance elapsed time is displayed.

NOTE
 After Daily maintenance is completed, make sure to press Operation key on the printer panel.

 Since your session will expire in 5 minutes, perform Daily maintenance within 5 minutes.

If your session has expired, finish Daily maintenance.

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(4) Long Storage


If you leave the printer for over 2 week, perform Long Storage to clean the entire ink system and store the

printer with turned off.

NOTE
 Make sure to use the dedicated cleaning fluid.

1)Start LongStorage

1,2

No. Name Description


1 Back Go back to the Printer Control Main Menu.

2 Start Start Long Storage.

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2)Empty Waste Ink Tank


Empty the waste ink tank before performing “Longstorage” maintenance.

After disposing the waste ink, click [Start] button to reset the waste ink counter.

1,2

No. Name Description


1 Back Go back to the Printer Control Main Menu.

2 Start Reset the waste ink counter.

NOTE
 Performing “Longstorage” maintenance produces waste ink. Make sure to empty the waste ink tank

before this operation. If waste ink is left in the tank, it may overflow the tank.

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3)Remove Cartridges
This message is displayed when any cartridge is inserted in the printer.

If no cartridge is inserted, this message will be skipped.

4)Insert Cleaning Cartridges


Insert cleaning cartridges to all the slots.

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5)Charging cleaning fluid


After the cleaning cartridges are inserted into the slots, the printer will start charging cleaning fluid.

6)Remove Cartridges
After charging cleaning fluid, remove all the cleaning cartridges.

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7)Discharging cleaning fluid


After removing the cleaning cartridges, the printer will discharge cleaning fluid.

8)Complete
“Longstorage” maintenance has been completed.

Turn off the printer.

No. Name Description

1 Back Go back to the Printer Control Main Menu.

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13.1.3.4. Cleaning

Performs head cleaning.

1 2 3 4 5

No. Name Description

1 Short Cleaning Discharges smaller amount of ink compared to "Normal".

2 Normal Cleaning Select this mode normally.

3 Long Cleaning Discharges larger amount of ink compare to "Normal".


Used when the print head does not improve by normal Head
cleaning.

4 Little Charge Refills a small amount of ink.


Charge a small amount of ink when printing is not stable after initial
ink charge.

5 Initial Charge Perform initial ink charge.


Refer to the (1)Initial Charge for the details.

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(1)Initial Charge

Perform the initial ink charge after ink cartridges are inserted into the correct slots.

1)Empty Waste Ink Tank


Empty the waste ink tank before performing initial ink charge.

After disposing the waste ink, click [Start] button to reset the waste ink counter.

1
2

No. Name Description


1 Start Reset the waste ink counter.

2 Back Go back to the Printer Control Main Menu.

NOTE
 Initial charge produces waste ink. Make sure to empty the waste ink tank before performing the initial

ink charge. If waste ink is left in the tank, it may overflow the tank.

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2)Insert Ink Cartridges


After the counter reset, insert the ink cartridges.

After the ink cartridges are inserted into the correct slots, the printer will start initial ink charge.

No. Name Description


1 Back Go back to the Printer Control Main Menu.

3)Ink Charge
The printer is charging inks.

No. Name Description


1 Back Go back to the Printer Control Main Menu.

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4)Complete
Initial ink charge has been completed.

No. Name Description


1 Back Go back to the Printer Control Main Menu.

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13.1.4 Media Setting

Check and change the media setting.

If you use more than one media, you can store the each media setting including the heater temperature

from this menu.

No. Name Description

1 Media Type Check and change the media type loaded in the printer.

2 Media Setting Check and change the current media setting.

3 Media Information Check and change the media information set in the printer.

4 Media Type Copy Copy the current media setting to other Media Type.

5 Update Change the media setting.

NOTE
 To change the setting, change the values or settings and then click [Update] button.

 Multiple settings can be changed at once.

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13.1.4.1. Media Type

Check and change the Media Type loaded in the printer.

1 2,3

No. Name Description

1 Media Type Check and change the Media Type loaded in the printer.

2 Initialization Reset the Media Type currently loaded in the printer.

3 Add Media Add a new media by following the wizard.

NOTE
 To change the setting, change the values or settings and then click [Update] button.

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(1)Add Media
To add a new media, the Add Media wizard guides the users through the necessary setting or adjustment.

1
2
3
4

No. Name Description

1 Introduction Explains how to add a new media.

2 Media Set Explains how to load a media to the printer.

3 Select Media Type Select a media type to be added.

4 Media Settings Specify the media settings or perform adjustment to a new media.

5 Complete Exit the wizard.

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1)Introduction
Explains how to add a new media.

1,2

No. Name Description

1 Back Cancel to add a new media and go back to the Media Setting tab.

2 Next Proceed to the next setting.

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2)Media Set
Explains how to load a media.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Select Media Type menu.

3 Next Proceed to the next setting.

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2-1)Media Set: Step 1

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Select Media Type menu

3 Next Proceed to the next setting.

NOTE

 This button functions apply to the all “Media Set” menu pages.

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2-2)Media Set: Step 2

2-3)Media Set: Step 3

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2-4)Media Set: Step 4

2-5)Media Set: Step 5

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2-6)Media Set: Step 6

2-7)Media Set: Step 7

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2-8)Media Set: Step 8

2-9)Media Set: Step 9

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2-10)Media Set: Step 10

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Select Media Type menu.

3 Next Proceed to the next setting.

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3)Select Media Type


Register a new media in the printer.

Follow the wizard instructions for media registration.

1,2

No. Name Description

1 Back Go back to the previous menu.

2 Next Proceed to the next setting.

NOTE
 This step cannot be skipped.

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3-1)Select Media Type

Select a media type for a new media.

1,2

3
4

No. Name Description

1 Back Go back to the previous menu.

2 Next Register a media type.

3 Media Type Select a media type from the drop-down menu.

4 Media Name Enter a media name.

NOTE
 This step cannot be skipped.

 To edit the media name, place the cursor to the desired position.

 Up to 10 single-byte alphanumeric characters can be entered for the media name.

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4)Media Settings
Specify the appropriate media settings to achieve the optimal print quality.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

3 Next Proceed to the next setting.

NOTE
 When skipping this menu, no change is applied to the current settings or adjustments.

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4-1)Media Settings

Specify the media settings.

1,2,3

4,5
6,7
8,9,10

11,12

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

Apply the media settings.


3 Next
Once clicked, go to the Nozzle Check menu.

4 Print Mode Select the print mode.

5 Effect Select the effect.

6 Vacuum Fan Select the vacuum fan setting.

7 Heater Specify the heater temperature.

8 Side Margin Specify the side margin.

9 Media Initial Select the media initialization setting.

10 Media End *1 Select the media end setting.

11 Width Specify the media width.

12 Thickness Specify the media thickness.

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NOTE
 *1 This function is available for VJ-628MP.

4-2)Nozzle Check

After applying the media settings, check the print head performance to ensure the print quality.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Print Quality Adjustment menu.

3 Next Check if the printer is ready for print.

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4-3)Check the printer status

Check if the printer is ready for print.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Print Quality Adjustment menu.

3 Next Requests the printer to print the nozzle check patterns.

NOTE
 If the printer is not ready for print, the nozzle check patterns cannot be printed.

Check the printer status before printing.

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4-4)Nozzle Check

Check the print head performance from the printed results.

If any missing line is found, perform the cleaning.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Print Quality Adjustment menu.

3 Next Proceed to the next setting.

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4-5)Cleaning

Perform the cleaning after nozzle check, if necessary.

When the cleaning is started, go back to the nozzle check menu. Check the print head performance again.

1,2

3 4 5 6
No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Print Quality Adjustment menu.

Discharges smaller amount of ink compared to "Normal".

3 Short Cleaning When the short cleaning is started, go back to the nozzle check

menu.

Select this mode normally.


4 Normal Cleaning When the normal cleaning is started, go back to the nozzle check

menu.

Discharges larger amount of ink compare to "Normal".

5 Long Cleaning When the long cleaning is started, go back to the nozzle check

menu.

Refills a small amount of ink.

6 Little Charge When the little charge is started, go back to the nozzle check

menu.

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4-6)Adjustment Print Wizard

Follow the steps to adjust the print quality.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

3 Next Proceed to the next setting.

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4-6-1)Media Thickness

Enter the media thickness.

1,2,3

4
5

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu and go to the Confirm Print menu.

Apply the media thickness setting.


3 Next
Once clicked, go to the Confirm Print menu.

4 Media Type Displays the media type to be added.

5 Thickness Enter the media thickness in micrometer.

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4-6-2)Confirm Print

Prints the confirm patterns to check the current print quality.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu and go to the Rough Adjustment menu.

Prints the confirm patterns.


3 Next
Once clicked, go to the Rough Adjustment menu.

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4-6-3)Rough Adjustment

Performs the rough adjustment.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Micro Adjustment menu.

3 Next Proceed to the next setting.

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4-6-4)Rough Adjustment Print

Prints the rough adjustment patterns.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Micro Adjustment menu.

Prints the rough adjustment patterns.


3 Next
Once clicked, go to the Rough Adjustment Change menu.

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4-6-5)Rough Adjustment Change

Enter the rough adjustment value after checking the printed results.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu and go to the micro adjustment menu.

Apply the rough adjustment value change.


3 Next
Once clicked, go to the Micro Adjustment menu.

4 Adjustment Value Enter each adjustment value.

NOTE
 The available pattern and adjustment range changes depending on the printer model and ink type.

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4-6-6)Micro Adjustment

Performs the micro adjustment.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

3 Next Proceed to the next setting.

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4-6-7)Micro Adjustment Print

Prints the micro adjustment patterns.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

Prints the micro adjustment patterns.


3 Next
Once clicked, go to the Micro Adjustment Change menu.

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4-6-8)Micro Adjustment Set

Enter the micro adjustment value after checking the printed results.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

Apply the micro adjustment value.


3 Next
Once clicked, go to the Confirm Print menu.

4 Adjustment Value Enter each adjustment value.

NOTE
 The available pattern and adjustment range changes depending on the printer model and ink type.

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4-6-9)Confirm Print

Prints the confirm patterns to check the adjustment results.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

3 Next Prints the confirm patterns.

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4-6-10)Check the Printed Result

Check the printed results and re-perform the adjustment if necessary.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

3 Next Go back to the Micro Adjustment menu for readjustment.

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4-6-11)Complete
Exit the Print Quality Adjustment wizard.

1,2

No. Name Description

1 Back Go back to the previous menu.

2 Next Proceed to the next setting.

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4-7)Media Feed Adjustment

The media feeding length changes depending on the media type and it may affect the print
quality. Perform the media feed adjustment to achieve the optimal print quality.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

3 Next Proceed to the next setting.

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4-7-1)Initial Adjustment

Performs the initial adjustment.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the “Micro Adjustment” menu.

3 Next Proceed to the next setting.

NOTE
 The initial adjustment is not required for the recommended media. Click Skip to skip this menu.

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4-7-2)Initial Print

Prints the initial print patterns.

1,2,3 4

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Micro Adjustment menu.

3 Next Prints the initial print patterns.

Enter the feeding length by clicking the arrow key.


4 Pattern Print Adjustment range: 100mm - 500mm (in increment of 50mm)

*250mm is default value.

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4-7-3)Initial Change

Set the adjustment value for the initial adjustment.

1,2,3 4

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to go to the Micro Adjustment menu.

3 Next Sets the adjustment value for the initial adjustment to the printer.

Enter the adjustment value for the initial change.

Adjustment range: ±50mm from the initial print length


4 Adjustment Value (in increment of 0.1mm)

e.g.) if the initial print feeding length is set to 250mm:

initial change range: 200.0mm – 300.0mm

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4-7-4)Confirm Print

Prints the confirm print patterns to check the adjustment result.

1,2,3 4

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu and go to the Micro Adjustment menu.

3 Next Prints the confirm print patterns.

Enter the feeding length by clicking the arrow key.


4 Pattern Print Adjustment range: 100mm - 500mm (in increment of 50mm)

*250mm is default value.

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4-7-5)Confirm

When initial adjustment printing is completed, cut the media.

Measure the distance between the two pluses using a ruler to confirm whether it matches the entered value.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip
Proceed to the next setting.
3 Next

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4-7-6)Micro Adjustment

Performs the micro adjustment for the media feeding adjustment.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

3 Next Go to the “Micro Print” menu.

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4-7-7)Micro Print

Prints the micro print patterns.

1,2,3

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

3 Next Prints the micro adjustment patterns.

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4-7-8)Micro Change

Set the adjustment value for the micro adjustment.

1,2,3 4

No. Name Description

1 Back Go back to the previous menu.

2 Skip Skip this menu to exit the wizard.

3 Next Sets the adjustment value for the micro adjustment to the printer.

Enter the adjustment value for the micro adjustment.


4 Adjustment Value
Adjustment range: ±5.00% (in increment of 0.01%)

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4-7-9)Complete

Exit the Media Feeding Adjustment Wizard.

1,2

No. Name Description

1 Back Go back to the previous menu.

2 Next Go back to the Add Media wizard.

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5)Complete
Exit the Add Media wizard.

1,2

No. Name Description

1 Back Go back to the previous menu.

2 Next Go to the Media Setting tab.

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13.1.4.2. Media Setting

Check and change the media setting currently loaded in the printer.

1,2 7
3,4 8
5,6 9

No. Name Description

1 Print Mode Check and change the Print Mode of the media.

2 Effect Check and change the Effect of the media.

3 Vacuum Fan Check and change the vacuum fan of the media.

4 Heater Check and change the heater temperature for the media.

5 Side Margin Check and change the side margin setting of the media.

6 Media Initial Check and change the media initialization setting of the media.

7 Adjust Print Perform Bi-D adjustment for the media.

8 PF Adjust Perform the paper feed adjustment of the media.

9 Media End *1 Check and change the media end setting of the media.

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NOTE
 To change the setting, change the values or settings and then click [Update] button.

 Multiple settings can be changed at once.

 If the previous version of F/W is installed, the settings may not be properly reflected. Make sure to

install the latest F/W.

 *1 This function is available for VJ-628MP.

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(1)Adjust Print

Perform Bi-D adjustment for the media loaded in the printer.

1)Thickness
Specify the media thickness.

1
2

3
4 5

No. Name Description


1 Next Go to the Media Setting Menu.

2 Back Go back to the Media Setting Menu.

3 Media Type The Media Type loaded in the printer is displayed.

4 Thickness Enter the media thickness set in the printer.

5 Set Set the media thickness to the printer.

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2)Confirmation
Print the adjustment pattern in the current setting.

1
2

No. Name Description


1 Next Go to the Media Setting Menu.

2 Back Go back to the Media Setting Menu.

3 Start Print the adjustment pattern in the current setting.

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3)Rough Adjustment
Perform rough adjustment.

1
2

3
4
5

No. Name Description


1 Next Go to the Media Setting Menu.

2 Back Go back to the Media Setting Menu.

3 Start Print the rough adjustment pattern.

4 Set Set the adjustment value to the printer after the value change.

5 Adjustment Value Change each adjustment value.

*Adjustment patterns and adjustment range vary depending on the

printer or ink type you use.

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4)Micro Adjustment
Perform micro adjustment.

1
2

3
4
5

No. Name Description


1 Next Go to the Media Setting Menu.

2 Back Go back to the Media Setting Menu.

3 Start Print the rough adjustment pattern.

4 Set Set the adjustment value to the printer after the value change.

5 Adjustment Value Change each adjustment value.

*Adjustment patterns and adjustment range vary depending on the

printer or ink type you use.

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(2)PF Adjust

Perform the paper feed adjustment.

1)Initial Adjust
Performs initial adjustment.

Click [Start] button to print initial adjustment pattern and measure the distance between the printed two

pluses (+)

1
2

No. Name Description


1 Pattern Print - Start Print the initial PF adjustment pattern.

Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]

(in increments of 50 [mm])

2 Initial Change - Start Set the initial PF adjustment value to the printer.

Adjustable range : ±50.0 [mm] from the initial PF adjustment

pattern (in increments of 0.1[mm]).

e.g.) If the initial PF adjustment pattern is set to 250[mm], the

adjustable range will be 200 [mm] ~ 300 [mm].

3 Back Go back to the Media Setting Menu.

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2)Confirm Adjust
Performs confirm print.

Click [Start] button to print confirmation adjustment pattern.

No. Name Description


1 Pattern Print - Start Print the PF adjustment pattern with current setting.

Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]

(in increments of 50 [mm])

2 Back Go back to the Media Setting Menu.

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3)Micro Adjust
Performs micro adjustment.

Click [Start] button to print micro adjustment pattern.

1
2

No. Name Description


1 Pattern Print - Start Print the PF adjustment pattern with current setting.

2 Set the micro adjustment value to the printer.

Micro Change - Start Adjustable range: ± 5.00 [%] from the initial PF adjustment

pattern (in increments of 0.01[%]).

3 Back Go back to the Media Setting Menu.

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13.1.4.3. Media Information

Check and change the width and thickness of the media set in the printer.

1 2

No. Name Description


1 Width Check and change the width of media.

When the “Media Initial” is set to “Off”, the “Media Width” can be

changed. When the “Media Initial” is set to other than “Off”, the

media initialization will be performed and the media width will be

displayed on this menu.

2 Thickness Check and change the thickness of media.

After the adjustment, if you enter the different media thickness, the

printer performs the automatic adjustment according to the

entered value.

NOTE
 The automatic adjustment determines the approximation. If you want to perform exactly accurate

adjustment, the additional adjustment should be required.

 If you are unsure of the media thickness, but the adjustment print can be performed without the

thickness entry.

 To change the setting, change the values or settings and then click [Update] button.

 Multiple settings can be changed at once.

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13.1.4.4. Media Type Copy

The selected user type settings can be copied to other user type.

The settings which can be copied are as follows:

Print Mode / Effect / set values for Adjust Print /

PF Adjustment values (initial feeding length/initial adjustment value/micro adjustment value) /

Heater / Vacuum Fan / Media Thickness / Media Setting

1 3

No. Name Description


1 Copy from The selected Media Type is displayed.

2 Copy to Select a Media Type that you want to copy to.

All the Media Types other than the source Media Type can be

selected.

e.g.: If “User Type 1” is selected, the available copy destination will

be User Type 2-10 or ALL.

3 Start Start copying the setting.

NOTE
 Once the setting of copy destination is changed, it cannot restore to the original setting.

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13.1.5 Advanced Setting

Check and change the advanced setting set in the printer.

From this menu, user can check the initial printer settings, and initialize the each setting to factory default.

No. Name Description

1 Advanced Setting Check and change the advanced setting set in the printer.

2 Init. Setteings Initial printer settings including network configuration are displayed.

3 Initialization Initialize the each setting to factory default.

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13.1.5.1. Advanced Setting

Check and change the advanced setting set in the printer.

1,2 23,24
25,26
3,4,5 27,28
6,7
8,9
10,11
30
12,13
14,29
15,16
17,18
19,20
21,22

No. Name Description

1 Multi Strike Set the overwrite count per line.


Setting : < 1 Cnt > ~ 9 Cnt

2 Pass Wait Set the waiting time while overwrite printing.


Setting : < 0.0 sec > ~ 0.1 sec ~ 5.0 sec

Use this setting when you want to print on the narrow media or the
heater is unable to sufficiently warm up the media.

3 Multi Strike for Each Layer Set the overwrite count for layer printing (Color) per line.
(Color) *6 Setting : < 1 Cnt > ~ 9 Cnt

4 Multi Strike for Each Layer Set the overwrite count for layer printing (White) per line.
(White) *6 Setting : < 1 Cnt > ~ 9 Cnt

5 Multi Strike for Each Layer Set the overwrite count for layer printing ( Metalic ) per line.
(Metalic) *7 Setting : < 1 Cnt > ~ 9 Cnt

6 Head Travel Set the range that the print head moves while printing.
Setting : Data / Machine / < Media Width >

7 Header Dump Set whether to print the following information (dump data) of print
data.
The dump data will be used as a reference material to receive
technical supports.

8 Spitting Set the spitting operation while printing.


Setting : < On > / Off

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No. Name Description

9 Pass Count Set the frequency (Pass Count) that the print head returns to the
spitting box (located) on the origin side when setting "On" or "On
Media" in the Spitting menu.
Setting : < 1 Cnt > ~ 999 Cnt

10 Cleaning Mode Select the cleaning mode for auto cleaning and sleep mode.
Setting : short / < Normal > / < Long >

11 White Maintenance *8 Check and change the White Maintenance in the printer.
Setting : < Normal > / Little

12 Auto Cleaning - Wait Time Set the time for auto-cleaning in WaitingTime mode.
VJ-628/628X:
Setting : Off ~ 10 min ~ < 360 min > ~ 1440 min
VJ-628MP:
Setting : <Off> ~ 10 min ~ 360 min ~ 1440 min

13 Auto Cleaning - Before Print Set the value for auto-cleaning in pre-printing mode.
Setting : < Off > / On

14 Auto Cleaning - Printing Time Select the time for auto-cleaning while printing.
VJ-628/628X:
Setting : < Off > ~ 5 min ~ 180 min
VJ-628MP:
Setting : 5 min ~ < 360min> ~ 1440 min

15 Output Mode Set the media operation after printing.


Setting : < Off > / Take-up *1 / Auto Cut

16 InkDry Timer Set the ink drying time.


Setting : < 0 sec > ~ 3600 sec (60 min)

17 Method of Cut *2 Set the media cutting operation after printing.


Setting : SingleCut-2 steps / < SingleCut-3 steps > /
DoubleCut-2 steps / DoubleCut-3 steps

18 Cut Pressure Set the media cutting pressure for the cutting operation.
Setting : Low / < High >

19 Page Gap *5 Set the margin between images.


Setting : < Normal > / Narrow

20 Start Feed Set the media feed amount at print start.


Setting : -10.0mm ~ < 0 mm > ~ 500.0mm
Unit : 0.1mm

21 Standby Heat Set the time to preheat the heater while the printer is n standby
mode.
VJ-628/628X:
Setting : Off ~ 10 min ~ < 60 min >
VJ-628MP:
Setting : Off ~ 10 min ~ < 60 min > ~ 2 hour ~ 8 hour

22 Fan Mode Set whether to operate the suction fan during standby heating.
Setting : < Standard (On) > / Economy (Off)

23 Prev. Stick *3 Set to prevent media from sticking when printing starts.
Setting : < Off > / On

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No. Name Description

24 Slant Check Set the slanting detection during media loading.


Setting : Off / < On >

25 Roll Length Set the roll media length.


Setting : < Off > / Roll1 / Roll2 / Roll3

26 Length *4 Set the roll media length.


Setting : 1 m ~ < 30 m > ~ 200 m

27 Print Stop *9 Specify whether to stop printing when the remaining roll media is
0[m].
Setting : < Off > / On

28 Sheet-off feed Specify the amount of roll media feeding before cut.
Setting : < Off > ~ 1 mm ~ 250 mm

29 Auto Cleaning - Power On *10 Specify whether to perform automatic cleaning when turning on the
printer.
Setting : Off / < On >

30 Frt Interlace *11 Check and change the Front Interlace the printer.
Setting : Off / < Auto >

NOTE

 If the previous version of F/W is installed, the settings may not be properly reflected. Make sure to

install the latest F/W.

 *1 When the take-up unit is not installed, do not set Output mode to "Take-up".

By doing so, the product will be unable to function properly.

 *2 When the the media detection is set to "Off", the media cannot be cut automatically.

Some media may not be cut (cannot be cut at all or cannot be cut finely).

In such a case, set the "Output Mode menu" to "Off" and cut the media manually.

 *3 When the Output Mode menu is set to "Take-up", the setting for the Prev. Stick menu is disabled.

 *4 After replacing the roll media, set the roll media length again.

If the roll media length is not set, the residual quantity of roll media may not be displayed correctly.

 *5 When the Output Mode menu is set to "Take Up", the Page Gap menu will be available.

 *6 When the ink set of VJ-628X/628MP contains white ink and the Multi Strike is set to 1 count, the

Multi Strike settings for color layer and white layer will be available.

 *7 When the ink set of VJ-628X contains metallic ink and the Multi Strike is set to 1 count, the Multi

Strike setting for metallic layer will be available.

 *8 The White Maintenance menu is available only when the ink set of VJ-628X contains white ink.

 *9 The Print Stop menu is available when the Roll Length menu is set to either of Roll1, Roll2 or Roll3.

 *10 The Auto Cleaning menu is available only when the ink set of VJ-628MP contains non-white ink.

 *11 This function is available for VJ-628MP

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13.1.5.2. Init. Settings

User can check the initial printer settings.

1,2
3,4
5

No. Name Description

1 Language Check and change the Language in the printer.


Setting : < English > / Japanese

2 Length Check and change the Length in the printer.


Setting : < mm > / inch

3 Temperature Check and change the Temperature in the printer.


Setting : < Ceisius [C] > / Fahrenheit [F]

4 Alert Buzzer Check and change the alert buzzer setting.


Setting : < On > / Off

5 Network Configuration Check and change the printer network configuration setting.

NOTE
 To change the network configuration, use the MUTOH Finder application contained in the bundled

CDROM.

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(1)Network Configuration

Check and change the current network configuration setting of the printer.

1,2

3 4
No. Name Description

1 Update Enable input boxes (4) to enter new setting.

2 Start Change the network configuration setting.

3 Current network configuration Displays the current network configuration setting.


setting

4 New network configuration setting Enter the new network configuration setting that you want to
change.

NOTE

 If the older F/W is used, the setting updates may not be reflected. Install the latest F/W.

 If you want to change the network configuration setting of the printer which does not support this

function, change the setting using the MUTOH Finder application which comes with the printer.

 If you change the network configuration while printing, you cannot complete printing.

 If unable to communicate with the printer after changing the network configuration, restart your printer.

If the communication is still not successful, check the network configuration from VJ Finder.

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13.1.5.3. Initialization

Returns the settings of the printer to default.

1,2

No. Name Description

1 Type ALL :
All settings can be returned to factory default.
Media Type :
The setting of the Media Type is returned to factory default.
Advanced Setting :
Advanced setting is returned to factory default.
Init. Setting :
Initial setting is returned to factory default.

2 Start Initialize the selected setting to the factory default.

NOTE
 The network configuration cannot be initialized.
To change the network configuration, use the MUTOH Finder application contained in the bundled

CDROM.

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13.1.6 Plug Lifetime


Check and initialize the plug lifetime counter on the high-capacity ink pack adaptor.

13.1.6.1. Reset Plug Lifetime Counter

1 2

No. Name Description

1 Plug Lifetime Indicate the plug life status of each slot.


*Only when the high-capacity ink pack adaptor is loaded, the
status bar is enabled.
: No adaptor loaded
: Available(100~81%)
: Available (80~61%)
: Available (60~41%)
: Available (40~21%)
: Near end of life (20%~1%)
: End of life (0%)

2 Reset Counter Initialize the plug lifetime counter of the selected slot.

NOTE
 If no high-capacity ink pack adaptor is loaded, this menu will not be displayed.

 For information on how to replace the plug, see the High-Capacity Ink Pack Adaptor Operation

Manual.

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13.1.6.2. Confirmation

2 3

No. Name Description

1 Slot No. The slot number of the plug lifetime counter to be initialized is
displayed.

2 Yes Initialize the counter.

3 No Cancel the initialization.

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13.2. VJ-1x38(W)X/1x24(W)X/1628X/2638X/1938TX/1638UH(2)/
1948WX/1324XS/1638UR(2)/162xMH
13.2.1 Remote Panel

Check the printer information and the remote panel status.

1,2,3 5,6
4 7,8

No. Name Description

1 Printer model The selected printer model is displayed.

2 Printer Serial No. The serial number of selected printer is displayed.

3 Remote Panel Mode(Status) Displays current remote panel mode from:


Remote Panel Mode On
Remote Panel Mode Off

4 Status The remote panel status is displayed.

5 Remote Panel Mode Button Enable/Disable remote panel mode.

6 Update Change the printer settings.

7 Printer Information button Get current panel setting information from your printer.
*Printer information of the selected tab is obtained.

8 Exit button Exit the Remote Panel menu.

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13.2.2 Printer Status


Displays the printer status and remotely operate the printer.

5,6,7
3

1 4

No. Name Description

1 Status Information The current printer status is displayed.

2 Ink Information The remaining ink amount of the printer is displayed.


For the details of S/C card recovery, see 7.7.2 S/C Card Recovery.

3 Printer Control *1 Remotely perform the following operations:


・Print Cancel ・Media Cut ・Nozzle Check

4 Sleep Mode Remotely switch the printer to Sleep Mode.

5 Auto Printer Information Check this box to automatically get printer information.
On : Enable
Off : Disable
*This function is not available when MSM is launched from the Windows
printer driver.

6 Interval When “Auto Printer Information” is ON, set a time interval to get the latest
information from the printer.
Value can be set from:
<60[sec]> / 30[ sec] / 10[ sec] / 3[ sec]

7 Status Only Check this box to obtain the printer status information only to minimize the
data acquisition time.
*This check box is enabled when “Auto Printer Information” is set to ON.

NOTE
 *1 Available functions vary by printer model.

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13.2.3 Settings
Check and change the printer setting.

No. Name Description

1 Setting Displays the panel setting in your printer.


*Panel setting to be displayed varies depending on printer model.

2 Display Displays the panel display setting in your printer.


*Panel display setting to be displayed varies depending on printer
model.

3 Initialization Initialize the each setting to factory default.

NOTE
 Available functions vary by printer model.

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13.2.4 Printer Control

Remotely operate the printer.

1 2

No. Name Description

1 Printer Control Remotely operate the printer.

2 Test Print Perform the test print selected from this menu.

3 Cleaning Perform the cleaning selected from this menu.

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13.2.4.1. Printer Control

Remotely operate the printer.

(1)Media Feed

Specify the feeding amount of media set in the printer and feed it in forward/ backward with the specified

amount.

1 2

4
5

No. Name Description

1 Feeding Amount Specify the media feeding amount range between:


・In [mm] setting: 1 ~ < 1000 mm > (in increments of 1 mm)
・In [inch] setting: 0.04 ~ < 39.37 inch > (in increments of 0.01
inch)

Unit of Feeding Amount Select the unit of feeding amount from:


<mm> or inch

3 Backward Feed Feed the media backward with the specified amount.

4 Stop Stop the media feeding.

5 Forward Feed Feed the media forward with the specified amount.

6 Back Go back to the Printer Control Main Menu.

<> Default setting

NOTE
 The printer will feed the media according to the setting you specified. Make sure to specify the

appropriate amount to prevent unwinding.

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13.2.4.2. Test Print

Perform the test print selected from the menu.

1 2 3 4

No. Name Description

1 Nozzle Check Print the nozzle check pattern.

2 Mode Print Print the printing conditions.

3 Setup List Print the current printer setup list.

4 Palette Print the palette pattern.


*In some print modes, this menu is not available.

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13.2.4.3. Cleaning

Performs head cleaning.

1 2 3 4

No. Name Description

1 Short Cleaning Discharges smaller amount of ink compared to "Normal".

2 Normal Cleaning Select this mode normally.

3 Long Cleaning Discharges larger amount of ink compare to "Normal".


Used when the print head does not improve by normal Head
cleaning.

4 Little Charge Refills a small amount of ink.


Charge a small amount of ink when printing is not stable after initial
ink charge.

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13.2.4.4. Maintenance

Remotely perform printer maintenances.

1
2

No. Name Description

1 Color Maintenance *1 Set the color maintenance.


Setting : On / < Off >

2 Color Maintenance Start *1 Perform color maintenance.

NOTE
*1 This function is available for VJ-1628MH.

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13.3. VJ-426UF / 626UF/XPJ-461UF/661UF


13.3.1 Remote Panel

Check the printer information and the remote panel status.

1,2,4 5,6
3 7,8

No. Name Description

1 Printer model The selected printer model is displayed.

2 Printer Serial No. The serial number of selected printer is displayed.

3 Status The remote panel status is displayed.

4 Remote Panel Mode(Status) Displays current remote panel mode from:


Remote Panel Mode On
Remote Panel Mode Off

5 Remote Panel Mode Button Get current panel setting information from your printer.

6 Update Change the printer settings.

7 Printer Information button Get current panel setting information from your printer.
*Printer information of the selected tab is obtained.

8 Exit button Exit the Remote Panel menu.

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13.3.2 Printer Status

Displays the printer status and remotely operate the printer.

6,7,8
3
1

2
5

No. Name Description

1 Status Information The current printer status is displayed.

2 Ink Information The remaining ink amount of the printer is displayed.


For the details of S/C card recovery, see 7.7.2 S/C Card Recovery.

3 Printer Control Remotely perform the following operations:


Flat mode :
・Print Cancel ・Nozzle Check ・Nozzle Check
Rotary :
・Print Cancel

4 Sleep Mode Remotely switch the printer to Sleep Mode.

5 Waste Ink The amount in the waste ink tank is displayed.


The waste ink counter can be reset.

6 Auto Printer Information Check this box to automatically get printer information.
On : Enable
Off : Disable
*This function is not available when MSM is launched from the Windows
printer driver.

7 Interval When “Auto Printer Information” is ON, set a time interval to get the latest
information from the printer.
Value can be set from:
<60[sec]> / 30[ sec] / 10[ sec] / 3[ sec]

8 Status Only Check this box to obtain the printer status information only to minimize the
data acquisition time.
*This check box is enabled when “Auto Printer Information” is set to ON.

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13.3.3 Printer Control

Remotely operate the printer.

1 2

No. Name Description

1 Test Print *1 Perform the test print selected from this menu.

2 Maintenance *1 Perform the maintenance selected from this menu.

3 Cleaning Perform the cleaning selected from this menu.

NOTE
 *1 This function is available for flat mode.

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13.3.3.1. Test Print

Perform the test print selected from the menu.

1 2 3 4 5

No. Name Description

1 Nozzle Check Print the nozzle check pattern.

2 Nozzle Check B Print the nozzle check B pattern.

3 Mode Print Print the printing conditions.

4 Setup List Print the current printer setup list.

5 Palette Print the palette pattern.


*In some print modes, this menu is not available.

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13.3.3.2. Maintenance

Remotely perform printer maintenances.

No. Name Description

1 CR Maintenance *1 Remotely perform CR Maintenances.

NOTE
 *1 This function is available for VJ-426UF.

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(1)CR Maintenance

1) Check Printer Status


Before performing CR maintenance, check the printer status.

1
2

No. Name Description

1 Start Instruct the printer to perform CR Maintenance.

2 Back Go back to the Printer Control Main Menu.

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2) Waiting to press [Operation] button in printer.


Before performing CR maintenance, press Operation key on the printer panel and then start CR

maintenance.

No. Name Description

1 Cancel Cancel to perform CR maintenance.

NOTE
 Before starting CR maintenance, make sure to press Operation key on the printer panel.

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3) Performing CR maintenance
CR maintenance is being performed in the printer.

After CR maintenance is completed, press Operation key on the printer panel.

No. Name Description

1 Back Go back to the Printer Control Main Menu.

2 Detail CR maintenance elapsed time is displayed.

NOTE
 After CR maintenance is completed, make sure to press Operation key on the printer panel.

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13.3.3.3. Cleaning

Performs head cleaning.

1 2 3 4 5

No. Name Description

1 Short Cleaning Discharges smaller amount of ink compared to "Normal".

2 Normal Cleaning Select this mode normally.

3 Long Cleaning Discharges larger amount of ink compare to "Normal".


Used when the print head does not improve by normal Head
cleaning.

4 Little Charge Refills a small amount of ink.


Charge a small amount of ink when printing is not stable after initial
ink charge.

5 Initial Charge Perform initial ink charge.


Refer to the (1)Initial Charge for the details.

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(1)Initial Charge

Perform the initial ink charge after ink cartridges are inserted into the correct slots.

1)Empty Waste Ink Tank


Empty the waste ink tank before performing initial ink charge.

After disposing the waste ink, click [Start] button to reset the waste ink counter.

1
2

No. Name Description


1 Start Reset the waste ink counter.

2 Back Go back to the Printer Control Main Menu.

NOTE
 Initial charge produces waste ink. Make sure to empty the waste ink tank before performing the initial

ink charge. If waste ink is left in the tank, it may overflow the tank.

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2)Insert Ink Cartridges


After the counter reset, insert the ink cartridges.

After the ink cartridges are inserted into the correct slots, the printer will start initial ink charge.

No. Name Description


1 Back Go back to the Printer Control Main Menu.

3)Ink Charge
The printer is charging inks.

No. Name Description


1 Back Go back to the Printer Control Main Menu.

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4)Complete
Initial ink charge has been completed.

No. Name Description


1 Back Go back to the Printer Control Main Menu.

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13.3.4 Media Setting

Check and change the media setting.

If you use more than one media, you can store the each media setting including the heater temperature

from this menu.

No. Name Description

1 Media Type Check and change the media type loaded in the printer.

2 Media Setting Check and change the current media setting.

3 Media Information Check and change the media information set in the printer.

4 Media Type Copy Copy the current media setting to other Media Type.

5 Update Change the media setting.

NOTE
 To change the setting, change the values or settings and then click [Update] button.

 Multiple settings can be changed at once.

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13.3.4.1. Media Type

Check and change the Media Type loaded in the printer.

1 2,3

No. Name Description

1 Media Type Check and change the Media Type loaded in the printer.

2 Initialization Reset the Media Type currently loaded in the printer.

3 Option 1 *1 Displays the ‘Option 1’ setting on the printer operation panel.


Flat mode : Normal printing mode.
Rotary mode: Cylindrical printing mode using Rotary Unit.

NOTE
 To change the setting, change the values or settings and then click [Update] button.

 *1 This function is available for VJ-626UF/XPJ-661UF.

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13.3.4.2. Media Setting

Check and change the media setting currently loaded in the printer.

1,2 5
3,4 6
7,8

No. Name Description

1 Print Mode Check and change the Print Mode of the media.
Flat mode :
Setting : Fast / <Fine> / Super Fine
Rotary mode :
Setting : < Balance > / Fine / Super Fine

2 Effect *1 Check and change the Effect of the media.


Setting :None / <i-Weave UV>

3 Vacuum Fan *1,2 Check and change the vacuum fan of the media.
Setting :Low / Medium / Medium-Hi / <High> / Off

4 Low Speed Check and change the Low Speed setting of the media.
Setting :<Off> / 50% / 25%

5 Adjust Print *1 Perform Bi-D adjustment for the media.


* If other than “100%” is selected in “Speed Control”, this function is
invalid.

6 PF Adjust *1 Perform the paper feed adjustment of the media.

7 Show Edges Specify whether to confirm the outer edges (and corners) of the
output area by blinking LED.
Setting :<Off> / Step / Auto

8 Obstacle Detection *1 Check and change the obstacle detection setting applied to the
printer.
VJ-426UF/XPJ-461UF :
Setting :<Print Cancel> / Confirm
VJ-626UF /XPJ-661UF:
Setting :<Auto> / Print Cancel / Confirm

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NOTE
 To change the setting, change the values or settings and then click [Update] button.

 Multiple settings can be changed at once.

 If the older F/W is used, the setting updates may not be reflected. Install the latest F/W.

 *1 This function is available for flat mode.

 *2 [XPJ-461UF] This function is enabled only when the optional vacuum table is installed in the printer.

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(1)Adjust Print

Perform Bi-D adjustment for the media loaded in the printer.

1)Confirmation
Print the adjustment pattern in the current setting.

1
2

No. Name Description


1 Next Go to the Media Setting Menu.

2 Back Go back to the Media Setting Menu.

3 Start Print the adjustment pattern in the current setting.

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2)Rough Adjustment
Perform rough adjustment.

1
2

3
4
5

No. Name Description


1 Next Go to the Media Setting Menu.

2 Back Go back to the Media Setting Menu.

3 Start Print the rough adjustment pattern.

4 Set Set the adjustment value to the printer after the value change.

5 Adjustment Value Change each adjustment value.

*Adjustment patterns and adjustment range vary depending on the

printer or ink type you use.

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3)Micro Adjustment
Perform micro adjustment.

1
2

3
4
5

No. Name Description


1 Next Go to the Media Setting Menu.

2 Back Go back to the Media Setting Menu.

3 Start Print the rough adjustment pattern.

4 Set Set the adjustment value to the printer after the value change.

5 Adjustment Value Change each adjustment value.

*Adjustment patterns and adjustment range vary depending on the

printer or ink type you use.

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(2)PF Adjust

Perform the paper feed adjustment.

1)Initial Adjust
Performs initial adjustment.

Click [Start] button to print initial adjustment pattern and measure the distance between the printed two

pluses (+)

1
2

No. Name Description


1 Pattern Print - Start Print the initial PF adjustment pattern.

VJ-426UF :

Pattern length : 100 [mm] ~ < 250 [mm] > ~ 300 [mm]

VJ-626UF :

Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]

(in increments of 50 [mm])

2 Initial Change - Start Set the initial PF adjustment value to the printer.

Adjustable range : ±10.0 [mm] from the initial PF adjustment

pattern (in increments of 0.1[mm]).

e.g.) If the initial PF adjustment pattern is set to 250[mm], the

adjustable range will be 240 [mm] ~ 260 [mm].

3 Back Go back to the Media Setting Menu.

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2)Confirm Adjust
Performs confirm print.

Click [Start] button to print confirmation adjustment pattern.

No. Name Description


1 Pattern Print - Start Print the PF adjustment pattern with current setting.

VJ-426UF :

Pattern length : 100 [mm] ~ < 250 [mm] > ~ 300 [mm]

VJ-626UF :

Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]

(in increments of 50 [mm])

2 Back Go back to the Media Setting Menu.

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3)Micro Adjust
Performs micro adjustment.

Click [Start] button to print micro adjustment pattern.

1
2

No. Name Description


1 Pattern Print - Start Print the PF adjustment pattern with current setting.

2 Set the micro adjustment value to the printer.

Micro Change - Start Adjustable range: ± 5.00 [%] from the initial PF adjustment

pattern (in increments of 0.01[%]).

3 Back Go back to the Media Setting Menu.

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13.3.4.3. Media Information

Check and change the width and thickness of the media set in the printer.

1 2,9
3,4 5-7
8

No. Name Description


1 Width Check and change the width of media.

VJ-426UF/XPJ-461UF:
Setting : 30 mm ~ < 483 mm >

VJ-626UF/XPJ-661UF

Flat mode :
Setting : 30 mm ~ < 483 mm >
Rotary mode :
Setting : 30 mm ~ < 360 mm >
2 Length Check and change the Length of media.
VJ-426UF/XPJ-461UF:
Setting : 30 mm ~ < 329 mm >

VJ-626UF/XPJ-661UF:
Flat mode :
Setting : 30 mm ~ < 594 min >
Rotary mode :
Setting : 20 mm ~ < 405 mm >
3 Height *1,2 Check the height setting of media.

Setting : < Auto > / Manual

4 Roller Pitch *1,3 Check the roller pitch setting.

Setting : < Wide > / Narrow

5 PG Offset *1,2 Check the PG Offset of media.


*When “Height” is set to Auto Setting : < 0.0 mm > ~ 1.5 mm

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No. Name Description


6 Media Height *1,2 Check the height of media.
*When “Height” is set to Manual Setting : < 0.0 mm > ~ 150.0 mm

7 Diameter *1,3 Check the diameter.

Roller Pitch :

Wide : Setting : 60.0 mm ~ 125.0 mm

Narrow : Setting : 27.0 mm ~ 80.0 mm

8 Detailed-Set *1 Check and change the detailed setting of media.

Setting : Off / < On >

9 Obstacle check mode *4 Check and change the obstacle check mode of media.

Setting : <Normal> / High-Accuracy

NOTE
 The automatic adjustment determines the approximation. If you want to perform exactly accurate

adjustment, the additional adjustment should be required.

 If you are unsure of the media thickness, but the adjustment print can be performed without the

thickness entry.

 To change the setting, change the values or settings and then click [Update] button.

 Multiple settings can be changed at once.

 *1 This function is available for VJ-626UF.

 *2 This function is available for flat mode.

 *3 This function is available for rotary mode.

 *4 This function is available for XPJ-461UF/XPJ-661UF.

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13.3.4.4. Media Type Copy

The selected user type settings can be copied to other user type.

The settings which can be copied are as follows:

Print Mode / Effect / set values for Adjust Print / PF Adjustment values / Vacuum Fan / Media Setting

1 3

No. Name Description


1 Copy from The selected Media Type is displayed.

2 Copy to Select a Media Type that you want to copy to.

All the Media Types other than the source Media Type can be

selected.

e.g.: If “User Type 1” is selected, the available copy destination will

be User Type 2-10 or ALL.

3 Start Start copying the setting.

NOTE
 Once the setting of copy destination is changed, it cannot restore to the original setting.

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13.3.5 Advanced Setting

Check and change the advanced setting set in the printer.

From this menu, user can check the initial printer settings, and initialize the each setting to factory default.

2 3

No. Name Description

1 Advanced Setting Check and change the advanced setting set in the printer.

2 Init. Setteings Initial printer settings including network configuration are displayed.

3 Initialization Initialize the each setting to factory default.

4 UV Scan Check and change the UV Scan setting set in the printer.

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13.3.5.1. Advanced Setting

Check and change the advanced setting set in the printer.

1,2 10,11
3,4 12,13
5 14,15
6,7 16,17
8,9 19,20
18

No. Name Description

1 Multi Strike Set the overwrite count per line.


Setting : < 1 Cnt > ~ 9 Cnt

2 Pass Wait Set the waiting time while overwrite printing.


Setting : < 0.0 sec > ~ 0.1 sec ~ 5.0 sec

3 Multi Strike for Each Layer Set the overwrite count for layer printing (Color) per line.
(Color) Setting : < 1 Cnt > ~ 9 Cnt

4 Multi Strike for Each Layer Set the overwrite count for layer printing (White) per line.
(White) Setting : < 1 Cnt > ~ 9 Cnt

5 Multi Strike for Each Layer Set the overwrite count for layer printing (Varnish) per line.
(Varnish) Setting : < 1 Cnt > ~ 9 Cnt

6 Head Travel Set the range that the print head moves while printing.
Setting : Data / Machine / < Media Width >

7 Header Dump *2 This function is to specify whether to print the following information
(dump data) of print data.
The dump data will be used as a reference material to receive
technical supports.
Setting : < Off > / On / DUMP

8 Spitting Set the spitting operation while printing.


Setting :< On > / Off

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No. Name Description

9 Pass Count Set the frequency (Pass Count) that the print head returns to the
spitting box (located) on the origin side when setting "On" in the
Spitting menu.
Setting : < 1 Cnt > ~ 999 Cnt

10 Auto Cleaning - Wait Time Set the time for auto-cleaning in WaitingTime mode.
Setting : <Off> ~ 10 min ~ 1440 min

11 Auto Cleaning - Printing Time Select the time for auto-cleaning while printing.
Setting : < Off > ~ 5 min ~ 180 min

12 Auto Cleaning - Before Print Set the value for auto-cleaning in pre-printing mode.
Setting : < Off > / On

13 Auto Cleaning - Set the time for auto-cleaning in accumulation mode.


Accumulation Paint Setting : <Off> ~ 1[h] / 2[h] / 3[h] / 4[h]

14 Top Edge Treatment *1 Check and change the Top Edge Treatment in the printer.
Setting : Off / < On >

15 End Edge Treatment *1 Check and change the End Edge Treatment Layer in the printer.
Setting : Auto / < On >

16 Multi Layer *2 Check and change the Multi Layer in the printer.
Setting : < Off > / On

17 White Maintenance Check and change the White Maintenance in the printer.
Setting : < Normal > / Little

17 Ink Maintenannce *4,5 Check and change the Ink Maintenance in the printer.
Setting : Little / < Normal > / Long

18 Cleaning Mode *4 Check and change the cleaning mode in the printer.
Setting : Short / < Normal > / Long

19 Select Nozzle – Print *2,4 Print the nozzle select pattern.

20 Nozzle Settings *2,4 Check and change the nozzle settings in the printer.
Setting : < Nozzle All > / Nozzle A / Nozzle B / Nozzle C
Nozzle D

NOTE

 *1 This function is available for VJ-426UF.

 *2 This function is available for flat mode.

 *3 This function is available for VJ-426UF/626UF.

 *4 This function is available for XPJ-416UF/661UF.

 *5 Available settings vary depending on the type of ink and ink configuration in the printer.

 *6 This function is available for XPJ-416UF.

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13.3.5.2. Init. Settings

User can check the initial printer settings.

1,2
3,4
5,7
6

No. Name Description

1 Language Check and change the Language in the printer.


Setting : < English > / Japanese

2 Length Check and change the Length in the printer.


Setting : < mm > / inch

3 Remain Ink Set whether to display the remaining ink amount.


Setting : Off / <On>

4 Alert Buzzer Check and change the alert buzzer setting.


Setting : < On > / Off

5 IP Address Displays the printer IP address.

6 Subnet Mask Displays the subnet mask of the printer.

7 Gateway Displays the gateway of the printer.

NOTE
 To change the network configuration, use "MUTOH LFP Finder" (bundled application) or set from the

printer panel.

 If the older F/W is used, the setting updates may not be reflected. Install the latest F/W.

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13.3.5.3. Initialization

Returns the settings of the printer to default.

1,2

No. Name Description

1 Type ALL :
All settings can be returned to factory default.
Media Type :
The setting of the Media Type is returned to factory default.
Advanced Setting :
Advanced setting is returned to factory default.
Init. Setting :
Initial setting is returned to factory default.

2 Start Initialize the selected setting to the factory default.

NOTE
 To change the network configuration, use "MUTOH LFP Finder" (bundled application) or set from the

printer panel.

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13.3.5.4. UV Scan

Check and change the UV Scan setting set in the printer.

1
2

No. Name Description

1 Scans Specify the number of UV scan after printing per 1 inches (in media
feeding direction).
Setting : 2 / < 4 > / 8 / 16

2 Post Cure Specify whether to automatically perform the UV curing after


printing.
Setting : < Off > / On

NOTE
 If the older F/W is used, the setting updates may not be reflected. Install the latest F/W.

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13.4. XPJ-1641SR/1682SR/16x2WR/1341SR-P/1641SR-P
13.4.1 Remote Panel

Check the printer information and the remote panel status.

1,2,4 5,6
3 7,8

No. Name Description

1 Printer model Displays the selected printer model.

2 Printer Serial No. Displays the printer serial number.

3 Status Displays the remote panel status.

4 Remote Panel Mode(Status) Displays current remote panel mode from:


Remote Panel Mode On
Remote Panel Mode Off

5 Remote Panel Mode Button Enable/Disable remote panel mode.

6 Update Change the printer settings.

7 Printer Information button Get current panel setting information from your printer.
*Printer information of the selected tab is obtained.

8 Exit button Exit the Remote Panel menu.

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13.4.2 Printer Status

Displays the printer status and remotely operate the printer.

6-8
4
1

5
3

No. Name Description

1 Status Information Displays the current printer status.

2 Heater Information *1,2 Check and change the heater temperature.


* The Heater Set temperature is reflected from:
Media Setting tab > Media Type > Media Setting > Heater.
When the printer is warming up, you can cancel the warm-up and start
printing.

3 Ink Information The remaining ink amount of the printer is displayed.


For the details of S/C card recovery, see 7.7.2 S/C Card Recovery.

4 Printer Control Remotely perform the following operations:


・Print Cancel ・Pausing Print ・Media Cut ・Nozzle Check

5 Sleep Mode Remotely switch the printer to Sleep Mode.

6 Auto Printer Information Check this box to automatically get printer information.
On : Enable
Off : Disable
*This function is not available when MSM is launched from the Windows
printer driver.

7 Interval When “Auto Printer Information” is ON, set a time interval to get the latest
information from the printer.
Value can be set from:
<60[sec]> / 30[ sec] / 10[ sec] / 3[ sec]

8 Status Only Check this box to obtain the printer status information only to minimize the
data acquisition time.
*This check box is enabled when “Auto Printer Information” is set to ON.

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NOTE
 *1 This function is available for XPJ-1682SR / 1641SR / 1341SR-P/ 1641SR-P.

 *2 This function is available for XPJ-1642WR.

13.4.2.1. Heater Information


Check and change the heater temperature.

1,2,3

No. Name Description

1 Heater : Heater Set Check and change the heater temperature for the media.

2 Heater : Temperature The actual temperature of each heater will be displayed.

3 Warm-up Cancel When the printer is warming up, you can cancel the warm-up and start
printing.

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13.4.2.2. Sleep Mode


Remotely switch the printer to Sleep Mode.

1
2
3

No. Name Description

1 Enter Enter/Wake up from Sleep Mode.

2 Cleaning Timer Set the cleaning timer during Sleep Mode.


Setting :
1 / 2 / 3 / 4 / 5 / <6> / 9 / 12 / 18 / 24 [h]

3 Cleaning Type *1 Set the cleaning type during Sleep Mode.


Setting : Short / Normal / Long

NOTE
 *1 This function is available for non-XPJ-1341SR-P.

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13.4.3 Printer Control


Remotely operate the printer.

1
3

No. Name Description

1 Printer Control Remotely operate the printer.

2 Test Print Perform the test print selected from this menu.

3 Maintenance Perform the maintenance selected from this menu.

4 Cleaning Perform the cleaning selected from this menu.

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13.4.3.1. Printer Control


Remotely operate the printer.

(1)Media Feed
Specify the feeding amount of media set in the printer and feed it in forward/ backward with the specified

amount.

1 2

No. Name Description

1 Feeding Amount Specify the media feeding amount range between:


・In [mm] setting: 1 ~ < 1000 mm > (in increments of 1 mm)
・In [inch] setting: 0.04 ~ < 39.37 inch > (in increments of 0.01
inch)

2 Unit of Feeding Amount Select the unit of feeding amount from:


<mm> or inch

3 Backward Feed Feed the media backward with the specified amount.

4 Stop Stop the media feeding.

5 Forward Feed Feed the media forward with the specified amount.

6 Back Go back to the Printer Control Main Menu.

<> Default setting

NOTE
 The printer will feed the media according to the setting you specified. Make sure to specify the

appropriate amount to prevent unwinding.

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13.4.3.2. Test Print

Perform the test print selected from the menu.

1 2 3 4

No. Name Description

1 Nozzle Check Print the nozzle check pattern.

2 Mode Print Print the printing conditions.

3 Setup List Print the current printer setup list.

4 Palette Print the palette pattern.


*In some print modes, this menu is not available.

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13.4.3.3. Maintenance

Remotely perform printer maintenances.

1,2

No. Name Description

1 CR Maintenance Remotely perform CR Maintenances.

2 LongStore Remotely perform LongStore.

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(1)CR Maintenance
1-1)Check Printer Status
Before performing CR maintenance, check the printer status.

1,2

No. Name Description

1 Back Go back to the Printer Control Main Menu.

2 Start Instruct the printer to perform CR Maintenance.

CR maintenance is being performed in the printer.

Please press Operation key on the printer panel to complete CR maintenance.

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1-2)Waiting to press [Operation] button in printer.


Before performing CR maintenance, press Operation key on the printer panel and then start CR

maintenance.

No. Name Description

1 Cancel Cancel to perform CR maintenance.

NOTE
 Before starting CR maintenance, make sure to press Operation key on the printer panel.

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1-3)Performing CR maintenance
CR maintenance is being performed in the printer.

After CR maintenance is completed, press Operation key on the printer panel.

No. Name Description

1 Back Go back to the Printer Control Main Menu.

2 Detail CR maintenance elapsed time is displayed.

NOTE
 After CR maintenance is completed, make sure to press Operation key on the printer panel.

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(2)Longstore
Wash the print head with the cleaning fluid.

NOTE
 Make sure to use the dedicated cleaning fluid.

1)Start LongStore

1,2

No. Name Description

1 Start Start LongStore.

2 Back Go back to the Printer Control Main Menu.

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2)Remove ink bag cases and S/C card.


This message is displayed when any ink bag cases and S/C card is inserted in the printer.

If no ink bag cases and S/C card is inserted, this message will be skipped.

3)Ink discharge.
After removing the cleaning bag cases and S/C card, the printer will ink discharge.

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4)Insert Cleaning bag cases and S/C card.


Insert cleaning bag cases and S/C card to all the slots.

5)Charging cleaning fluid


After the cleaning bag cases and S/C card are inserted into the slots, the printer will start charging cleaning

fluid.

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6)Remove cleaning bag cases and S/C card


After charging fluid, remove all the cleaning bag cases and S/C card.

7)Discharging cleaning fluid


After removing the cleaning bag cases and S/C card, the printer will discharge cleaning fluid.

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8)Complete
“Longstore” maintenance has been completed.

Restart the printer and perform initial ink charge.

No. Name Description

1 Back Go back to the Printer Control Main Menu.

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13.4.3.4. Cleaning
Performs head cleaning.

1 2 3 4 5

No. Name Description

1 Short Cleaning *1 Discharges smaller amount of ink compared to "Normal".

2 Normal Cleaning *1 Select this mode normally.

3 Long Cleaning *1 Discharges larger amount of ink compare to "Normal".


Used when the print head does not improve by normal Head
cleaning.

4 Little Charge *1 Refills a small amount of ink.


Charge a small amount of ink when printing is not stable after initial
ink charge.

5 Initial Charge Perform initial ink charge.


Refer to the (1)Initial Charge for the details.

6 Select Print Head Select the print head to be cleaned if the printer has more than one
print head.
Setting :
<ALL> / Head 1 / Head 2

NOTE
 *1 The print head can be selected.

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(1)Initial Charge
Perform the initial ink charge after ink cartridges are inserted into the correct slots.

1)Insert Ink bag cases and S/C card


After the counter reset, insert the ink bag cases and S/C card.

After the ink bag cases and S/C card are inserted into the correct slots, the printer will start initial ink charge.

2)Ink Charge
The printer is charging inks.

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3)Complete
Initial ink charge has been completed.

No. Name Description

1 Back Go back to the Printer Control Main Menu.

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13.4.4 Media Setting


Check and change the media setting.

If you use more than one media, you can store the each media setting including the heater temperature

from this menu.

No. Name Description

1 Media Type Check and change the media type loaded in the printer.

2 Media Setting Check and change the current media setting.

3 Media Type Copy Copy the current media setting to other Media Type.

4 Update Change the media setting.

5 Initialization Initialize the each setting to factory default.

NOTE
 To change the setting, change the values or settings and then click [Update] button.

 Multiple settings can be changed at once.

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13.4.4.1. Media Type


Check and change the Media Type loaded in the printer.

No. Name Description

1 Media Type Check and change the Media Type loaded in the printer.

NOTE
 To change the setting, change the values or settings and then click [Update] button.

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13.4.4.2. Media Setting


Check and change the media setting currently loaded in the printer.

1,2,3
4,5,6
7,8,9

No. Name Description

1 Print Mode Check and change the Print Mode of the media.
XPJ-1682SR/1682WR/1642WR:
Setting :
Q1 / Q2 / Q3 / Q4 / G1 / <G2> / B1 / B2 / B3 / B4
XPJ-1641SR:
Setting :
Q1 / Q2 / Q3 / Q4 / G1 / <G2> / G3 / G4 / B1 / B2 / B3 / B4
XPJ-1341SR-P/1641SR-P:
Setting :
High Quality / < Quality > / Production / High Speed

2 Effect Check and change the Effect of the media.


XPJ-1682SR/1682WR:
Setting :
None / Wave / Fine&Fuzz / <Fine&Fog> /
A-S.Fine&Wave / B-S.Fine&Wave
XPJ-1641SR:
Setting :
None / Wave / Fog / Fine&Fuzz / <Fine&Fog> /
A-S.Fine&Wave / B-S.Fine&Wave
XPJ-1642WR:
Setting :
None / Wave / Fine&Fuzz / <Fine&Fog> /
A-S.Fine&Wave / B-S.Fine&Wave / i-Weave Ex /
i-Screen
XPJ-1341SR-P/1641SR-P:
Setting :
None / Wave / Fine&Fuzz / <Fine&Fog> / i-Weave Ex /
i-Screen

3 Adjust Print Perform Bi-D adjustment for the media.

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4 Vacuum Fan Check and change the vacuum fan of the media.
XPJ-1682SR/1682WR
Setting :
Low / Middle / <High> / Ex High
XPJ-1642WR
Setting :
<Off> / Low / Middle / High / Ex High
XPJ-1341SR-P
Setting :
Off / Low / Middle / <High>
XPJ-1641SR-P
Setting :
Off / Low / Middle / <High> / Ex High

5 Thickness Check and change the thickness of media.


XPJ-1682SR/1682WR/1641SR:
Setting :
80 – <170> – 2800 [μm]
XPJ-1642WR:
Setting :
40 – <170> – 1000 [μm]
XPJ-1341SR-P/1641SR-P:
Setting :
80 – <170> – 1300 [μm]

6 PF Adjust Perform the paper feed adjustment of the media.

7 Pre Heater *1 Check and change the pre heater temperature for the media.
Setting :
Off / <30> – 50 [℃]

8 Platen Heater *1 Check and change the platen heater temperature for the media.
Setting :
Off / <30> – 50 [℃]

9 Dryer *1,2 Check and change the dryer temperature for the media.
Setting :
Off / <30> – 50 [℃]

NOTE
 To change the setting, change the values or settings and then click [Update] button.

 Multiple settings can be changed at once.

 *1 This function is available for XPJ-1682SR/XPJ-1641SR/1341SR-P/1641SR-P.

 *2 This function is available for XPJ-1642WR.

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(1)Adjust Print
Perform Bi-D adjustment for the media loaded in the printer.

1)Thickness
Specify the media thickness.

1
2 3

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2)Confirmation
Print the adjustment pattern in the current setting.

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3)Rough Adjustment
Perform rough adjustment.

1
2
3

No. Name Description

1 Start Print the rough adjustment pattern.

2 Set Set the adjustment value to the printer after the value change.

3 Adjustment Value Change each adjustment value.

*Adjustment patterns and adjustment range vary depending on the

printer or ink type you use.

4 Back Go back to the Media Setting Menu.

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4)Micro Adjustment
Perform micro adjustment.

1
2
3

No. Name Description

1 Start Print the rough adjustment pattern.

2 Set Set the adjustment value to the printer after the value change.

3 Adjustment Value Change each adjustment value.

*Adjustment patterns and adjustment range vary depending on the

printer or ink type you use.

4 Back Go back to the Media Setting Menu.

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(2)PF Adjust
Perform the paper feed adjustment.

1)Initial Adjust
Performs initial adjustment.

Click [Start] button to print initial adjustment pattern and measure the distance between the printed two

pluses (+)

1
2

No. Name Description

1 Pattern Print - Start Print the initial PF adjustment pattern.


Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]

(in increments of 50 [mm])

2 Initial Change - Start Set the initial PF adjustment value to the printer.

Adjustable range : ±50.0 [mm] from the initial PF adjustment

pattern (in increments of 0.1[mm]).

e.g.) If the initial PF adjustment pattern is set to 250[mm], the

adjustable range will be 200 [mm] ~ 300 [mm].

3 Back Go back to the Media Setting Menu.

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2)Confirm Adjust
Performs confirm print.

Click [Start] button to print confirmation adjustment pattern.

No. Name Description

1 Pattern Print - Start Print the PF adjustment pattern with current setting.

Pattern length : 100 [mm] ~ < 250 [mm] > ~ 500 [mm]

(in increments of 50 [mm])

2 Back Go back to the Media Setting Menu.

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3)Micro Adjust
Performs micro adjustment.

Click [Start] button to print micro adjustment pattern.

1
2

No. Name Description

1 Pattern Print - Start Print the PF adjustment pattern with current setting.

2 Set the micro adjustment value to the printer.

Micro Change - Start Adjustable range: ±5.00 [%] from the initial PF adjustment pattern

(in increments of 0.01[%]).

3 Back Go back to the Media Setting Menu.

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13.4.4.3. Media Type Copy

The selected user type settings can be copied to other user type.

The settings which can be copied are as follows:

Print Mode / Effect / set values for Adjust Print /

PF Adjustment values (initial feeding length/initial adjustment value/micro adjustment value) /

Heater / Vacuum Fan / Media Thickness / Media Setting

1 3

No. Name Description

1 Copy from The selected Media Type is displayed.

2 Copy to Select a Media Type that you want to copy to.

All the Media Types other than the source Media Type can be

selected.

e.g.: If “User Type 1” is selected, the available copy destination will

be User Type 2-15 or ALL.

3 Start Start copying the setting.

NOTE
 Once the setting of copy destination is changed, it cannot restore to the original setting.

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13.4.4.4. Initialization

Returns the settings of the printer to default.

1
2

No. Name Description

1 Type ALL:
All settings can be returned to factory default.
Media Type :
The setting of the Media Type is returned to factory default.
Except Media Type:
All settings except the Media Type are returned to factory default.

2 Start Initialize the selected setting to the factory default.

NOTE
 The network configuration cannot be initialized.

To change the network configuration, use the MUTOH LFP Finder application contained in the bundled

CDROM.

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13.4.5 Advanced Setting


Check and change the advanced setting set in the printer.

From this menu, user can check the initial printer settings, and initialize the each setting to factory default.

2
3

No. Name Description

1 Advanced Setting Check and change the advanced setting set in the printer.

2 Initialization Initialize the each setting to factory default.

3 Display Check and change the display setting set in the printer.

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13.4.5.1. Advanced Setting

Check and change the advanced setting set in the printer.

1,2 22,27
3,31 24,25
4,5 26,28
6,7 30,29
8,23 37,36
9,10 38,39
11,12 40,35,32,33
13,14
15,16
17,18
19,20
21

No. Name Description

1 Spitting Set the spitting operation while printing.


Setting : < On > / Off

2 Pass Count Set the frequency (Pass Count) that the print head returns to the
spitting box (located) on the origin side when setting "On" or "On
Media" in the Spitting menu.
Setting : < 1 Cnt > ~ 999 Cnt

3 Side Margin Check and change the side margin setting of the media.
Setting : < 5 mm> ~ 25 mm

4 Media Initial Check and change the media initial setting of the media.
Setting : Off / Top&Width / < Width >

5 Width Check and change the width of media.


When the “Media Initial” is set to “Off”, the “Media Width” can be
changed. When the “Media Initial” is set to other than “Off”, the
media initialization will be performed and the media width will be
displayed on this menu.
XPJ-1682SR/1641SR/1682WR/1642WR/1641SR-P
Setting : 210 mm ~ < 1000 mm > ~ 1625 mm
XPJ-1341SR-P
Setting : 210 mm ~ < 1000 mm > ~ 1371 mm

6 Output Mode *1 Set the media operation after printing.


Setting : < Off > / Take-up *1 / Auto Cut

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No. Name Description

7 InkDry Timer Set the ink drying time.


Setting : < 0 sec > ~ 3600 sec (60 min)

8 Page Gap *2 Set the margin between images.


Setting : < Normal > / Narrow

9 Method of Cut *3 Set the media cutting operation after printing.


Setting : SingleCut-2 steps / < SingleCut-3 steps > /
DoubleCut-2 steps / DoubleCut-3 steps

10 Cut Pressure Set the media cutting pressure for the cutting operation.
Setting : Low / < High >

11 Prev. Stick *4,8,9 Set to prevent media from sticking when printing starts.
Setting : < Off > / On

12 Standby Heat *8,9 Set the time to preheat the heater while the printer is n standby
mode.
Setting : Off ~ 10 min ~ < 60 min >

13 Head Travel Set the range that the print head moves while printing.
Setting : Data / Machine / < Media Width >

14 Multi Strike Set the overwrite count per line.


Setting : < 1 Cnt > ~ 9 Cnt

15 Pass Wait Set the waiting time while overwrite printing.


Setting : < 0.0 sec > ~ 0.1 sec ~ 5.0 sec

Use this setting when you want to print on the narrow media or the
heater is unable to sufficiently warm up the media.

16 Slant Check Set the slanting detection during media loading.


Setting : Off / < On >

17 Auto Cleaning - Standby Mode Select the cleaning type to be performed automatically during
Cleaning Type *12 standby mode.
Setting : < Off > / Short / Normal / Long

18 Auto Cleaning - Standby Mode Set the time for auto-cleaning in WaitingTime mode.
Cleaning Interval XPJ-1682SR/1641SR/1642WR/1641SR-P
Setting : 10 min ~ < 360min> ~ 1440 min
XPJ-1682WR/1341SR-P
Setting : < Off > / 10 min ~ 360min ~ 1440 min

19 Auto Cleaning - While Printing Select the cleaning type to be performed automatically during
Cleaning Type *12 printing.
Setting : < Off > / Short / Normal / Long

20 Auto Cleaning - While Printing Select the time for auto-cleaning while printing.
Cleaning Interval XPJ-1682SR/1641SR/1642WR/1641SR-P
Setting : < 5 min > ~ 180 min
XPJ-1682WR/1341SR-P
Setting : < Off > / 5 min ~ 180 min

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No. Name Description

21 Auto Cleaning - Before Print Set the value for auto-cleaning in pre-printing mode.
XPJ-1682SR/1641SR/1682WR/1642WR/1641SR-P
Setting : < Off > / Short / Normal / Long
XPJ-1341SR-P
Setting : < Off > / On

22 Exhaust Fan *10 Set the exhaust fan.


XPJ-1682SR/1641SR/1682WR/1642WRK/1641SR-P
Setting : < Off > / Low / High
XPJ-1642WR
Setting : Off/ Low / <Medium> / High

23 Header Dump Set whether to print the following information (dump data) of print
data.
The dump data will be used as a reference material to receive
technical supports.

24 Roll Length Set the roll media length.


Setting : < Off > / Roll1 / Roll2 / Roll3

25 Length *5 Set the roll media length.


XPJ-1682SR/1641SR/1682WR/1642WR/1641SR-P
Setting : 1 m ~ < 30 m > ~ 1500 m
XPJ-1341SR-P
Setting : 1 m ~ < 30 m > ~ 200 m

26 Print Stop *6 Specify whether to stop printing when the remaining roll media is
0[m].
Setting : < Off > / On

27 Single Head *7 Set the single head.


Setting : < Off > / Head1 / Head2

28 Heater Control *8 Set the heater control.


Setting : < Normal > / Fixer / Dryer

29 Start Feed Set the media feed amount at print start.


Setting : -10.0mm ~ < 0 mm > ~ 500.0mm
Unit : 0.1mm

30 Alert Buzzer Check and change the alert buzzer setting.


Setting : < On > / Off

31 LED Light *7 Check and change the LED light setting.


Setting : < Auto > / On / Off

32 Update Enable input boxes (4) to enter new setting.

33 Start Change the network configuration setting.

34 Current network configuration Displays the current network configuration setting.


setting

35 New network configuration setting Enter the new network configuration setting that you want to
change.

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36 Top Edge Treatment Check and change the Top Edge Treatment in the printer.
Setting : Off / < Auto >

37 Nozzle Settings *13 Check and change the Nozzle Settings Treatment in the printer.
Setting : < Nozzle ALL > / Nozzle A / Nozzle B / Nozzle C
/ Nozzle D / Nozzle E / Nozzle F

38 Auto Nozzle Check *14 Check and change the Auto Nozzle Check Treatment in the printer.
Setting : < Off > / On

39 Number of print jobs *11,14 Check and change the Numver of print fobs Treatment in the
printer.
Setting : < Off > / 1 – 30 [Cnt]

40 Auto Nozzle Select *11,14 Check and change the Auto Nozzle Select Treatment in the printer.
Setting : Off / < On >

NOTE
 If the previous version of F/W is installed, the settings may not be properly reflected. Make sure to
install the latest F/W.

 *1 When the take-up unit is not installed, do not set Output mode to "Take-up".

By doing so, the product will be unable to function properly.

 *2 When the Output Mode menu is set to "Take Up", the Page Gap menu will be available.

 *3 When the media detection is set to "Off", the media cannot be cut automatically.

Some media may not be cut (cannot be cut at all or cannot be cut finely).

If the roll media length is not specified, the remaining media length may not be displayed correctly.

 *4 When the Output Mode menu is set to "Take-up", the setting for the Prev. Stick menu is disabled.

 *5 After replacing the roll media, set the roll media length again.

If the roll media length is not set, the residual quantity of roll media may not be displayed correctly.

 *6 The Print Stop menu is available when the Roll Length menu is set to either of Roll1, Roll2 or Roll3.

 *7 This function is available for XPJ-1682SR/1682WR/1642WR

 *8 This function is available for XPJ-1682SR/1641SR *9 This function is available for XPJ-1642WR

 *10 This function is available for non-XPJ-1341SR

 *11 Enabled when the Auto Nozzle Check is set to "on".

 *12 This function is available for XPJ-1682SR/1641SR/1642WR/1641SR-P

 *13 This function is available for 1642WR/1341SR-P/1641SR-P

 *14 This function is available for XPJ-1641SR-P/1642WR

 If you want to change the network configuration setting of the printer which does not support this

function, change the setting using the MUTOH LFP Finder application which comes with the printer.

 If you change the network configuration while printing, you cannot complete printing.

If unable to communicate with the printer after changing the network configuration, restart your printer. If the

communication is still not successful, check the network configuration from MUTOH LFP Finder.

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13.4.5.2. Display
Check and change the display set in the printer.

1,2
3,4

No. Name Description

1 Language Check and change the Language in the printer.


XPJ-1682SR/1641SR/1682WR/1642WR/1641SR-P
Setting : < English > / Dutch / Spanish / French /
Italian / Portuguese / German / Japanese
XPJ-1341SR-P
Setting : < English > / Japanese

2 Temperature Check and change the Temperature in the printer.


Setting : < Celsius [C] > / Fahrenheit [F]

3 Length Check and change the Length in the printer.


Setting : < mm > / inch

4 Remain Ink *1 Set whether to display the remaining ink amount.


Setting : Off / <On>

NOTE
 *1 This function is available for XPJ-1341SR-P

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14. MalueJet Print Server


As a data pre-processing application, Mutoh Print Server (MPS) enhances the printing performance.

14.1. Notes for Use


14.1.1 Preparation

MPS runs as preprocessing software for MUTOH printers to help printer functions via Ethernet connection.

By specifying PC's IP address from RIP, MPS receives a print data to optimize and send it to printer.

Fig 1 Before Installing MPS


RIP sends a print data directly to printer .

Windows PC
Printer

RIP プリンタ
LAN Cable

Print

Fig 2 After Installing MPS


RIP sends a print data to MPS. MPS optimizes and sends it to printer.

Windows PC Printer

RIP MSM
LAN Cable
MPS
Print

NOTE
 MSM can run, stop or monitor MPS.

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MUTOH Status Monitor 14 MalueJet Print Server

14.1.2 Software RIP Setup

Specify your PC's IP address from RIP.

For the IP address settings, refer to the manual that comes with the RIP software.

NOTE

 When the protocol such as “FTP” or “LP” is specified in the software RIP setting, the

protocol change may be also required. Select “Raw” or “RawIP” for this case.

For the process to specify the protocol to software RIP, refer to the setting process for each software

RIP.

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MUTOH Status Monitor 14 MalueJet Print Server

14.1.3 Windows Firewall Exception Setting

If you installed Windows Vista or later, MPS needs to be allowed through Windows Firewall.

MPS is automatically added to the Windows Firewall exception list while installing MSM.

If the printing is not available via MPS, check the Windows Firewall exceptions setting.

NOTE

 If using virus security software other than Windows firewall, the exception setting may be required

depending on the software. For further details, contact to the software manufacturer.

(1)

Open the Control Panel from Windows Start menu.

「Windows10」
Go to Start menu. Scroll down and open Control Panel in Windows System.

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MUTOH Status Monitor 14 MalueJet Print Server

(2)

Execute [System and Security].

(3)

Click [Allow a program through Windows Firewall].

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MUTOH Status Monitor 14 MalueJet Print Server

(4)

Click [Change Settings].

(4)

Click [Allow another program].

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MUTOH Status Monitor 14 MalueJet Print Server

(5)

Click [Browse].

(6)

Select the installed folder.


If the folder with MUTOH Print Server installed has not changed, the installed folder is
[C:¥Program Files(x86)¥Mutoh¥MUTOH Status Monitor¥MPS]
Select “VJEXTERNALSVC.exe” *1 and click [Open].

NOTE
 The location of this folder depends on your operating system.

Example) Windows 7 32bit :


[C:¥Program Files¥Mutoh¥MUTOH Status Monitor]
Example) Windows 7 64bit :

[C:¥Program Files(x86)¥Mutoh¥MUTOH Status Monitor]

*1 When using XPJ-1642WR, select VJEXTERNALSVC-2ndGen.exe.

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MUTOH Status Monitor 14 MalueJet Print Server

(7)

With selecting “VJEXTERNALSVC.exe”, click [Add].

(8)
Click [OK].

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MUTOH Status Monitor 14 MalueJet Print Server

14.1.4 Notes
 To install or run MPS, enable the Windows administrator account.

 Check that the printing is performed via Gigabit Ethernet connection from Windows Task Manager

(excluding VJ-1638/VJ-1638W).

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MUTOH Status Monitor 14 MalueJet Print Server

14.2. Hardware Requirements


14.2.1 Recommended Hardware Requirements
The recommended hardware requirements to operate MPS are shown in the table below.

Item Contents
OS Windows10 32bit(*2) / 64bit

(*1) Windows 8/8.1 32bit(*2) / 64bit

Windows 7 32bit(*2) / 64bit Service Pack 1

CPU Intel® Core™ i5 / i7 3GHz or larger


Memory 4GByte or larger (*2)
HDD SSD (Solid State Drive)
HDD Network port to compliant with Gigabit Ethernet

(Free Space) (requires the printer with Gigabit Ethernet connectivity)

LAN Windows10 32bit(*2) / 64bit

Windows 8/8.1 32bit(*2) / 64bit

Windows 7 32bit(*2) / 64bit Service Pack 1

*1 When the above OS support ends, the operation on MPS cannot be ensured.

*2 Please use a 64-bit OS and more than 8 GB of memory if multiple printers or 4head Printer

are connected to your PC.

NOTE

You can register the printer up to 5 units. The number of printer that can perform printing at the same

time depends on your PC and software.

The read/write speed will slow down when you run RIP on HDD (Hard Disk Drive) and send a print job

from RIP to more than one printer via MPS.

It is recommended to run RIP on SSD (Solid State Drive).

If you uninstall MSM when MPS is still enabled, the error appears in Windows event viewer.

The error will not be displayed by installing the next version of MSM.

If you no longer use MPS, please disable MPS on MSM.

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MUTOH Status Monitor 14 MalueJet Print Server

NOTE

For recommended operating environment, see the product specification of applicable MUTOH printer.

When PC does not meet the recommended hardware requirements, or depending on the resident

software, you cannot achieve the full potential performance of MPS. In this case, try the following

solutions:

 When using network HUB between the PC and printer:


Connect the PC and printer directly without network.

 When using on-the-fly print from RIP:

Change to RIP then Print.

 When using print data from USB hard disk or network drives:

Copy print data to the hard disk built in PC before printing.

 When the printing is temporarily stopped while resident software runs or Windows Update is

downloading:

Stop the program running in the background or change the settings to prevent its running during

printing.

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MUTOH Status Monitor 14 MalueJet Print Server

14.2.2 Example of Network Configuration to use MPS


The application can be used in any one of the recommended environments below.

NOTE

The LAN cable to be connected to the printer should be more than category 5 (CAT5).
If the Printer has Gigabit Ethernet, the network cable should be more than category 5e
(CAT5e).

14.2.2.1. Example 1) Peer-to-peer connection


Connect the printer and MPS directly with LAN cable.

Printer

PC1
LAN cable

Device Requirement

PC1 PC with MPS and RIP

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MUTOH Status Monitor 14 MalueJet Print Server

14.2.2.2. Example 2) HUB Connection


Connect the printer and MPS via HUB.

You can connect with several printers and start MPS for each printer.

NOTE

If the printer has a Gigabit Ethernet port, use a Gigabit Ethernet HUB.

Printer

PC1

Printer
LAN cable
PC2
LAN cable
LAN cable
HUB

Printer

Device Requirement

PC1 PC with MPS

PC2 PC with RIP for non-Windows platforms

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MUTOH Status Monitor 14 MalueJet Print Server

14.3. How to Use MPS


Please follow the procedure below to start MPS. After the setting is completed, the MPS main screen will

appear and display the operation status.

14.3.1 Enable MPS

Click [Enable MPS] checkbox when registering a printer.

14.3.2 Start MPS

Click [Start MPS] from MSM main menu.

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MUTOH Status Monitor 14 MalueJet Print Server

If MPS is disabled, the following message will appear. Click [Yes].

14.3.3 MPS Settings Confirmation Dialog


Click [OK] in the MPS Settings Confirmation dialog.

14.3.4 Select MPS Service Number


After the MPS settings confirmation, a window to select the MPS service number will be displayed.

The ValuJet printer information will be registered for each MPS service number.

Select the service number from 001 to 005, and click [Apply].

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14.3.5 MPSSettings
After selecting the MPS service number, a window to configure each setting for MPS will be displayed. The

specific "Port number" is required for each service number.

Click [Save] after setting is completed.

14.3.6 MPS Main Screen


After setting is completed, the MPS main screen will appear and display the start-up status.

You can open each setting screen from the main screen.

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14.4. How to Configure MPS Settings


This chapter explains each setting for MPS.

14.4.1 MPS Service Number


Select the MPS service number to register the ValuJet printer information.

2 3

No. Name Description

1 Select the MPS service number to be registered in Windows


MPS Service Number
service (resident program).

2 Printer Name Displays the printer name set in the service number being used.

3 Running Status Displays the running status of each service number being used.

4 Displays the printer information set in the service number being


Printer Information
used.

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(1)Notes for selecting the service number

You cannot select the service number being used. Please select the number that the printer name is not

displayed. If selecting the number being used, the following warning message will be displayed.

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14.4.2 MPS Setting

Configure the initial settings for each MPS service number.

3
5

No. Name Description

1 Port Number When port 9100 is used by another program, change the port
number for MPS.
Change a RIP port number accordingly.
See the RIP manual for the procedures.

2 Set the spool size for MPS. The default value is set to an optimal
Spool count
value for each printer.

3 MPS Optimization If the check box is checked, perform the data processing via MPS.
If a data cannot be printed via MPS, uncheck the check box.

4 Starting Service Set the auto-start service.

5 Access from other PC Permit the RIP connection from other PC.
If the check box is unchecked, printing from other PC will not be
available.

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14.4.3 Main Screen

The main screen will appear after MPS start. You can open the "MPS information" window from this screen.

2 3
1 4

No. Name 5 Description

1 Operation Status Displays the MPS status.

2 Printer Name Displays the name of printer using MPS.

3 Job Processing Status Displays the job processing status of MPS.

4 Spool Count Displays the spool usage if MPS is in process.

5 MPS Information Click and display the MPS information window.

(1)How to display the MPS information

If you mouse over the printer name on the main screen, the background color will change.

Click on the printer name to display the MPS information.

Mouse over the printer name you want to check.

Click to display the MPS information when the color

changes.

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14.4.4 MPS Informaition


You can check each setting for MPS and start/stop the MPS operation on this screen.

1 2

5 6

No. Name Description

1 MPS Registration Service Name Displays the MPS service name registered in Windows service
(resident program).

2 MPS Setting Displays 14.4.2 "MPS Setting" window.

3 Printer Information Displays the printer information set in the MPS service number.

4 Operation Status Displays the operation status if MPS is in process.

5 Start Start the MPS operation.

6 Stop Stop the MPS operation.

7 Detail Information Displays the detailed information (e.g. error status).

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14.4.5 Restart MPS

If an error occurs or after changing the settings, you need to restart MPS.

To restart, click [Stop] button, and then click [Start] button.

(1)If an error occurs while using MPS

Restart MPS if an error occurs while MPS is in operation.

(2)After changing the MPS settings

The MPS settings can be changed on the MPS Settings screen even after the setting is completed.

Restart MPS after changing the settings.

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14.5. Restrictions
This chapter describes the restrictions to use MPS and the differences from the direct printing.

14.5.1 When RIP and Spectrophotometer (SPECTROVUE) are used in


combination
If you want to use Spectrophotometer (SPECTROVUE) with RIP, directly specify your printer's IP address

from RIP. After performing the color measurement, specify the PC's IP address to print via MPS.

See the RIP manual for the IP address settings.

To operate the spectrophotometer via MSM, the IP address change is not required.

14.6. Troubleshooting
This chapter describes common errors and solutions for MPS.

The troubleshooting below is based on that the printer warming-up has been completed.

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14.6.1 Troubles for Installation


(1) Printing cannot be performed even after the setup is completed.
1: If you use the following printers, the F/W should be updated as below:
VJ-2638, VJ-1638, VJ-1638W F/W Ver. 2.06 or later

2: Panel messages and solutions:


Case 1: Panel displays Ready to Print or Print Ready.

Solution: Check the IP address setting.

- MPS > Connection Settings tab

Specify the printer's IP address.

☞ 14.4.4 MPS Informaition

- Software RIP
Specify your PC's IP address with MSM.

See the RIP manual for the IP address setting.

(If you specify the IP address according to the RIP manual, the PC's IP address for RIP

might be specified instead of the PC's IP address for MSM.)

Case 2: Panel displays Ready to Print or Print Ready.

Solution: If the IP address setting is correct, check if MPS operates properly.

☞ 14.4.4 MPS Informaition

Case 3: Panel displays Receiving.

Solution: Check the Windows Firewall exceptions setting.

☞ 14.1.3 Windows Firewall Exception Setting

NOTE
 The error in Case 3 might occur depending on the network restrictions or resident software.

Check the operating manual of the installed software.

 The error in Case 3 might occur due to the protocol setting of software RIP.

☞ 14.1.2 Software RIP Setup

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(2) How to check which Direct Print or Print via VPS is performed:

1: Check from MSM.


☞ 14.4.4 MPS Informaition
2: Check the printer status soon after the printing is performed.

If Print via VPS is selected, the printer displays Receiving and then performs initializations.

If Direct Print is selected, the printer displays Printing and performs initializations.

3: Check the netstat command from the command prompt.

Example)
Machine Name IP Address Note
PC PC123 192.168.1.100 PC with MSM and RIP
ValueJet - 192.168.1.253 VJ-2638
(The numerical value is different every time.)

“MPS”
C:¥>netstat

Active Connections

Proto Local Address Foreign Address State


TCP PC123:1077 192.168.1.100:9100 ESTABLISHED
TCP PC123:9100 192.168.1.100:1077 ESTABLISHED
TCP PC123:1078 192.168.1.253:9200 ESTABLISHED

“Direct Print”
C:¥>netstat

Active Connections

Proto Local Address Foreign Address State


TCP PC123:1076 192.168.1.253 ESTABLISHED

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MUTOH Status Monitor 14 MalueJet Print Server

14.6.2 Troubles related to Printing


(1) Print result differs between 'via MPS' and 'without MPS'.

1: Check the restrictions may cause this issue.

☞ 14.5 Restrictions

(2) Printing cannot be performed suddenly.

1: Restart MPS.

☞ 14.4.4 MPS Informaition

2: If the panel does not display Ready to Print or Print Ready, restart the printer.
See Troubleshooting in the printer's operation manual.

3: If the problem still persists after step.1 and 2, restart PC with MPS and RIP.

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MUTOH Status Monitor 15 MiniMSM

15. MiniMSM
The MSM window can be downsized by enabling MiniMSM. With this feature, some functions are limited.

15.1. How to start


Select "MiniMSM" from the MSM setting menu.

No. Name Description

1 MiniMSM Open the MiniMSM window.

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MUTOH Status Monitor 15 MiniMSM

15.2. Main Screen


On the MiniMSM main screen, you can check the printer information and remotely control the printer.

Also, the window is resizable.

Maximum size Minimum size

1-4
5

No. Name Description

1 Information Check Acquire the printer information.

2 Status Displays the printer status.

: Ready to print
: Error (Not ready to print)

: Warning (Ready to print)

3 Printer Select ▼ Select the printer to obtain the information if multiple printers are
registered.

4 Printer Name Displays the printer name currently selected.

5 Communication Status Displays the communication status between the printer and PC.

: Communication Success
: Communication Error
: Communicating

6 Printer information Displays the printer information.

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MUTOH Status Monitor 15 MiniMSM

15.2.1 Status Information

Displays the printer status.

1 2

No. Name Description

1 Date Displays the date and time acquired the printer information.
The date and time set on the printer will be displayed.

2 Contens Displays the printer status.

3 Detail Information Displays the solution if an error occurs.

15.2.2 S/C Information

Displays the S/C remaining ink information in %.

NOTE

 For the details of S/C card recovery, see 7.7.2 S/C Card Recovery.

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MUTOH Status Monitor 15 MiniMSM

15.2.3 Smart/C Information

Displays the Smart/C information.

2
3
1

4
5 6 7

No. Name Description

1 Format check Displays the status of the read S/C card.

2 Capacity [ml] / [L] Displays the capacity of the read S/C card in ml or L.

3 Detail Information Displays the reason for the S/C card reading error.

4 Start-Stop Check and cancel the reading of S/C card.

5 Max Displays the maximum Smart/C of the printer that has been
monitored.
* The Smart/C MAX varies according to printer model.

6 Smart/C Amount Displays in % the remaining amount of Smart/C for the printer that
has been monitored.

7 Update Click the "Update" button to update the Smart/C.


Refer to "7.4.4.1 Smart/C Update" for details.

15.2.4 Heater Information

Displays the heater information.

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MUTOH Status Monitor 15 MiniMSM

15.2.5 Remote Panel

Remotely control the printer.

1
3

No. Name Description

1 Enter Remotely perform the selected operation.

2 List Select the operation to be performed remotely.

3 Select Print Head Select the print head to be cleaned if the printer has more than one
print head.
Setting :
<ALL> / Head 1 / Head 2

NOTE

 The operation that you can perform remotely depends on printer model.
 The remote operation may not be available depending on the printer condition.

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MUTOH Status Monitor 15 MiniMSM

15.2.6 Printer Information

Displays the basic printer information.

15.2.7 MiniMSM Settings

Configure the settings for MiniMSM.

2
3

No. Name Description

1 Auto Printer Information Check this box to automatically get printer information.
On : Enable
Off : Disable
*This function is not available when MSM is launched from the Windows
printer driver.

2 Interval When “Auto Printer Information” is ON, set a time interval to get the latest
information from the printer.
Value can be set from:
<60[sec]> / 30[ sec] / 10[ sec] / 3[ sec]

3 Selected Printer Check this box to monitor only one printer when multiple printers are
registered.

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MUTOH Status Monitor 16 VerteLith

16. VerteLith
MSM icon on VerteLith allows user to start MSM installed in the computer.

[When MSM is launched from VerteLith] [When MSM is launched independently]

The following restrictions apply when launching MSM from VerteLith.

[Restrictions]

1. MPS:

MPS in VerteLith will be launched (not MPS in MSM).

2. MSM configuration:

The MSM configuration settings including registered printer will take over from VerteLith. It differs from

the settings used when MSM is started independently.

NOTE
 VerteLith will transfer the settings when MSM is launched. If user changes the language on VerteLith
after MSM is launched, exit MSM once and restart it from VerteLith.

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MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model

17. List of Supported Functions for Each Machine Model


The table "Table 16 List of Supported Function for Each Machine Model" below shows the functions that the

MSM supports for each printer model.

Table 17.1. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported

Machine Model
List of Supported Function
VJ-1324 VJ-1638X VJ-1638W VJ-1638WX
VJ-1624 VJ-1938X VJ-1624W VJ-1938WX
VJ-1638 VJ-1924W VJ-1938WX-K4
VJ-2638

Date and Time Update ○ ○ ○ ○

Media Type Edit / User Type Edit ○ ○ ○ ○

Firmware Update ○ ○ ○ ○

Check current firmware ○ ○ ○ ○

e-mail Notification ○ ○ ○ ○

Color Verify *4 △*1 △*1 - -

Printer Information ○ ○ ○ ○

Details Information ○ ○ ○ ○

Smart/C Information △ △ △ △

Head / Cartridge Information ○ ○ ○ ○


Status monitor
Heater Information ○ - - -

S/C Card / Ink Information ○ ○ ○ ○

Media Information - - - -

Print Information - - - -

MPS Start △ △ △ △

VSM MobileÅ *2 ○ ○ ○ ○

Print History - ○ - ○

Remote Panel - ○ - ○

Printer Information Backup ○ ○ ○ ○

Printer Information Upload ○ ○ ○ ○

*1:Firmware Version : 1.09 or later version(VJ-1638 :2.01 , VJ-2638 :2.04 or later version)
*2:Application "VSM Mobile" for Handheld terminal is required.
*3:Firmware Version : 2.06 or later version(VJ-1638 / VJ-1638W / VJ-2638)
Refer to the VPS Operation Manual for details of VPS (ValueJet Print Server).
You can download the VPS Operation Manual from Mutoh Club.
*4 The printer model, which was launched after the EOL of VM-10, does not support this function.

17-1 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model

Table 17.2. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported

Machine Model
List of Supported Function
VJ-1628TD VJ-1608HS RJ-900X VJ-628
VJ-2628TD VJ-1617H RJ-901X VJ-628X
VJ-628MP

Date and Time Update ○ ○ ○ *5 ○

Media Type Edit / User Type Edit ○ ○ - ○

Firmware Update ○ ○ ○ *5 ○

Check current firmware ○ ○ ○ *5 ○

e-mail Notification ○ *1 ○ *2 ○ *5 ○

Color Verify *7 - △ *3 - -

Printer Information ○ ○ ○ ○

Details Information ○ ○ ○ ○

Smart/C Information △ △ - △

Head / Cartridge Information ○ ○ ○ ○


Status monitor
Heater Information ○ ○ ○ ○

S/C Card / Ink Information ○ ○ ○ ○

Media Information - - - -

Print Information - - - -

MPS Start - - - -

VSM Mobile *4 ○ ○ ○ *5 ○

Print History - ○ ○ *5 ○

Remote Panel - - - ○

Printer Information Backup ○ ○ ○ ○

Printer Information Upload ○ ○ ○ ○

*1:Firmware Version : 1.08 or later version


*2:Firmware Version : 1.06 or later version(VJ-1608HS)
*3:Firmware Version : 2.00 or later version(VJ-1608HS)
*4:Application "VSM Mobile" for Handheld terminal is required.
*5:Support only LAN connection
*6:Support only USB connection
*7 The printer model, which was launched after the EOL of VM-10, does not support this function

17-2 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model

Table 17.3. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported

Machine Model
List of Supported Function
VJ-426UF VJ-1626UH VJ-1628X
VJ-626UF

Date and Time Update ○ ○ ○

Media Type Edit / User Type Edit ○ ○ ○

Firmware Update ○ ○ ○

Check current firmware ○ ○ ○

e-mail Notification ○ ○ ○

Color Verify *2 - - △

Printer Information ○ ○ ○

Details Information ○ ○ ○

Smart/C Information △ △ △

Head / Cartridge Information ○ ○ ○


Status monitor
Heater Information - - ○

S/C Card / Ink Information ○ ○ ○

Media Information - - -

Print Information - - -

MPS Start - - ○

VSM Mobile *1 ○ ○ ○

Print History ○ ○ ○

Remote Panel ○ - ○

Printer Information Backup ○ ○ ○

Printer Information Upload ○ ○ ○

*1: Application "VSM Mobile" for Handheld terminal is required.


*2 The printer model, which was launched after the EOL of VM-10, does not support this function.

17-3 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model

Table 17.4. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported

Machine Model
List of Supported Function
VJ-1324X VJ-1624WX VJ-2638X VJ-1638UH
VJ-1324XS VJ-1924WX VJ-1638UR
VJ-1624X

Date and Time Update ○ ○ ○ ○

Media Type Edit / User Type Edit ○ ○ ○ ○

Firmware Update ○ ○ ○ ○

Check current firmware ○ ○ ○ ○

e-mail Notification ○ ○ ○ ○

Color Verify *2 △ - △ -

Printer Information ○ ○ ○ ○

Details Information ○ ○ ○ ○

Smart/C Information △ △ △ △

Head / Cartridge
○ ○ ○ ○
Information
Status monitor
Heater Information ○ - ○ -

S/C Card / Ink Information ○ ○ ○ ○

Media Information - - - -

Print Information - - - -

MPS Start - - ○ ○

VSM Mobile *1 ○ ○ ○ ○

Print History ○ ○ ○ ○

Remote Panel ○ ○ ○ ○

Printer Information Backup ○ ○ ○ ○

Printer Information Upload ○ ○ ○ ○

*1: Application "VSM Mobile" for Handheld terminal is required.


*2 The printer model, which was launched after the EOL of VM-10, does not support this function.

17-4 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model

Table 17.5. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported

Machine Model
List of Supported Function
VJ-1938TX VJ-1948WX VJ-1627MH

Date and Time Update ○ ○ ○

Media Type Edit / User Type Edit ○ ○ ○

Firmware Update ○ ○ ○

Check current firmware ○ ○ ○

e-mail Notification ○ ○ ○

Color Verify - - -

Printer Information ○ ○ ○

Details Information ○ ○ ○

Smart/C Information △ △ △

Head / Cartridge Information ○ ○ ○


Status monitor
Heater Information - ○ ○

S/C Card / Ink Information ○ ○ ○

Media Information - - -

Print Information - - -

MPS Start ○ ○ -

VSM Mobile *1 ○ ○ ○

Print History ○ ○ ○

Remote Panel ○ ○ ○

Printer Information Backup ○ ○ ○

Printer Information Upload ○ ○ ○

*1: Application "VSM Mobile" for Handheld terminal is required.

17-5 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model

Table 17.6. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported

Machine Model
List of Supported Function
XPJ-1641SR XPJ-1682SR XPJ-1682WR
XPJ-1641SR-P

Date and Time Update ○ ○ ○

Media Type Edit / User Type Edit ○ ○ ○

Firmware Update ○ ○ ○

Check current firmware ○ ○ ○

e-mail Notification ○ ○ ○

Color Verify - - -

Printer Information ○ ○ ○

Details Information ○ ○ ○

Smart/C Information △ △ △

Head / Cartridge Information ○ ○ ○


Status monitor
Heater Information ○ ○ -

S/C Card / Ink Information ○ ○ ○

Media Information - - -

Print Information - - -

MPS Start - ○ ○

VSM Mobile - - -

Print History ○ ○ ○

Remote Panel ○ ○ ○

Printer Information Backup ○ ○ ○

Printer Information Upload ○ ○ ○

17-6 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model

Table 17.7. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported

Machine Model
List of Supported Function
XPJ-461UF XPJ-661UF

Date and Time Update ○ ○

Media Type Edit / User Type Edit ○ ○

Firmware Update ○ ○

Check current firmware ○ ○

e-mail Notification ○ ○

Color Verify - -

Printer Information ○ ○

Details Information ○ ○

Smart/C Information △ △

Head / Cartridge ○ ○
Information
Status monitor
Heater Information - -

S/C Card / Ink ○ ○


Information

Media Information - -

Print Information - -

MPS Start - -

VSM Mobile - -

Print History ○ ○

Remote Panel ○ ○

Printer Information Backup ○ ○

Printer Information Upload ○ ○

17-7 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model

Table 17.8. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported

Machine Model
List of Supported Function
VJ-1638UH2
VJ-1638UR2

Date and Time Update ○

Media Type Edit / User Type Edit ○

Firmware Update ○

Check current firmware ○

e-mail Notification ○

Color Verify -

Printer Information ○

Details Information ○

Smart/C Information △

Head / Cartridge ○
Information
Status monitor
Heater Information -

S/C Card / Ink ○


Information

Media Information -

Print Information -

MPS Start ○

VSM Mobile -

Print History ○

Remote Panel ○

Printer Information Backup ○

Printer Information Upload ○

17-8 MSME-A-11
MUTOH Status Monitor 17 List of Supported Functions for Each
Machine Model

Table 17.9. List of Functions Supported by MSM for Each Machine Model
○:Supported △: Limited Supported -: Not Supported

Machine Model
List of Supported Function
XPJ-1642WR VJ-1628MH XJ-1341SR-P

Date and Time Update ○ ○ ○

Media Type Edit / User Type Edit ○ ○ ○

Firmware Update ○ ○ ○

Check current firmware ○ ○ ○

e-mail Notification ○ ○ ○

Printer Information ○ ○ ○

Details Information ○ ○ ○

Smart/C Information △ △ △
Status monitor
Head / Cartridge Information ○ ○ ○

Heater Information △*1 ○ ○

S/C Card / Ink Information ○ ○ ○

MPS ○ - -

Print History ○ ○ ○

Remote Panel ○ ○ ○

Printer Information Backup ○ ○ ○

Printer Information Upload ○ ○ ○

NOTE
*1 This function may not be available for some countries.

17-9 MSME-A-11
MUTOH Status Monitor 18 Error Code List

18. Error Code List


18.1. Printer Status
Status No. Description

Communication Err. 1 The communication with printer is not available.

Please check the followings.

1. Make sure that the network cable is connected.

2. Make sure that the printer is on.

3. Make sure that the printer's IP address is correct.

2 The communication with printer is duplicated.

Please check the communication again.

3 The acquisition of printer information failed.

If the same error still persists, please contact the dealer.

4 The printer's serial number is not registered yet.

Please contact the dealer.

5 The acquisition of printer information failed. Click 'Start' button.

If the same error still persists, please contact the dealer.

Printer Info Update Err. 1-4 The acquisition of printer information failed. Please perform the followings.

1. Restart the printer.

2. Restart the MSM.

If the problem still exists even you performed the items above, please

contact the dealer.

5 The temporary file for the printer information cannot be deleted.

Please perform the followings.

1. Restart the Printer.

2. Restart the MSM.

3. Check the Tmp folder, and delete the file if exists.

If the problem still exists even you performed the items above, please

contact the dealer.

PrinterInfo acquisition 1 - 8, Could not acquire the printer information.

Err. 10-12.14 Press 'Start' button to acquire the printer information again.

9 The acquisition of printer information conflicted.

Press 'Start' button to acquire the printer information again.

13 The acquisition of printer information conflicted.

Obtain the printer information again.

18-1 MSME-A-11
MUTOH Status Monitor 18 Error Code List

Status No. Description

PrinterInfo acquisition 1 - 8, Could not acquire the printer information.

Err. 10-12.14 Press 'Start' button to acquire the printer information again.

9 The acquisition of printer information conflicted.

Press 'Start' button to acquire the printer information again.

13 The acquisition of printer information conflicted.

Obtain the printer information again.

15 - 40 Printer Information Backup Failed. Could not obtain the printer information.

Go to Printer Information Backup and try again.

Smart/C Update Err. 1-3 Could not update the Smart/C.

Press 'Update' button to update the Smart/C.

4 The update of Smart/C has been completed normally,

but the initialization of Smart/C update log file failed.

Please contact the dealer.

5 Could not acquire the Smart/C from the server.

Click 'Update' button to update the Smart/C again.

6-8 Could not update the Smart/C.

Check the type of Smart/C.

9 - 10 Could not update the Smart/C.

Cannot update the used Smart/C.

11 Could not update the Smart/C.

The limit of Smart/C update reached the maximum.

12 Could not update the Smart/C.

The Smart/C update is excessive in amount.

Please update the Smart/C within the specified limit.

13 Could not update the Smart/C.

Press 'Update' button to update the Smart/C.

Cannot update until after - Cannot update the Smart/C without login.

login. Please login to update the Smart/C.

18-2 MSME-A-11
MUTOH Status Monitor 18 Error Code List

Status No. Description

Printer Err. 1 The printer cannot be identified. Please check the followings.

1. Make sure that the serial number has been set correctly.

2 The printer cannot be identified. Please check the followings.

1. Make sure that the printer has been registered.

3 The acquisition of printer information failed.

If the same error still persists, please contact the dealer.

4 The printer's serial number is not registered yet.

Please contact the dealer.

5 The acquisition of printer information failed. Click 'Start' button.

If the same error still persists, please contact the dealer.

6 The printer cannot be identified. Please check the followings.

1. Make sure that the activation mode is correct (PR).

7-8 The printer cannot be identified. Please check the followings.

1. Make sure that the printer model supports the MSM.

Printer Err. : Serious Failure xxx The system error occurred. Make sure

1. the printer runs properly.

For details, please see the operation manual of the printer.

If the same error still persists, please contact the dealer.

71 , 73 The system error occurred. Make sure

1. the media is properly loaded to the printer.

If the error still persists, the printer may have been damaged. Please contact

your dealer.

72 , 74 The system error occurred. Make sure

1. the media is properly loaded to the printer.

2. there is no obstacle on the platen.

If the error still persists, the printer may have been damaged. Please contact

your dealer.

76 The system error occurred. Make sure

1. the Voltage Selector Switch is set to the correct voltage for your region.

If the error still persists, the printer may have been damaged. Please contact

your dealer.

Printer Err. : AC Shut Down - Restart the Printer.

Printer Err. : CPU Error If the same error still persists, please contact the dealer.

18-3 MSME-A-11
MUTOH Status Monitor 18 Error Code List

Status No. Description

F/W Installation Mode - Restart the Printer.

MSM Err. 1 Unspecified Error.

If the MSM is the old version, install the latest version.

2 No printer has been registered.

Please register the printer.

3 There is no file required for the operation.

Please re-install the MSM.

Activation required. - The activation has not been executed.

The printing cannot be performed without the activation.

- Since you don't have the control right, the activation cannot be executed.

Acquire the control right, or execute the activation by the MSM that has the

control right.The printing cannot be performed without the activation. Please

execute the activation.

Activation Code get error - Could not acquire the activation code.

Execute the activation again.

If the same error still persists, please contact the dealer.

Activation Err. 1 Could not acquire the activation information, so the registration is not

available. Perform the registration again.

If the same error still persists, please contact the dealer.

2 The activation failed.The printer registration and the printing are not

available without the activation. Execute the activation again.

If the same error still persists, please contact the dealer.

3 Could not acquire the activation information, so the registration is not

available. Perform the registration again.

If the same error still persists, please contact the dealer.

4 Could not acquire the activation code.

Restart the printer, Execute the activation again.

5-7 Could not execute the activation.

Execute the activation again.

8 Could not execute the activation. The activation code is incorrect.

Make sure that the activation code is appropriate for the target printer.

If the same error still persists, please contact the dealer.

18-4 MSME-A-11
MUTOH Status Monitor 18 Error Code List

Status No. Description

Login error - Could not login to the server. Please check the followings.

1. Make sure that the Internet access is available.

2. Make sure that the ID and password are correct.

WebServer Err. -1 The MSM version may be old.

-100 Please use the latest MSM.

-200 Could not login to the server.

-220 Please check the ID and password.

-300 The issuance of Smart/C or Activation Code failed.

Please update again.

-310 The server is in the maintenance status.

Please try again later.

-320 Cannot update the Smart/C due to the lack of Smart/C.

Please contact the dealer.

-330 Could not acquire the Smart/C or activation code from the server.

Please contact the dealer.

-360 There is no Smart/C available.

Please contact the dealer.

-380 exceeds the upper limit to use the Smart/C

-400 Cannot connect to the server. Please check the following

1. Connection Setting

2. Internet Connection Setting

-500 Cannot connect to the server

Please contact the dealer.

18-5 MSME-A-11
MUTOH Status Monitor 18 Error Code List

18.2. Printer Registration


Status No. Description

Communication Err. 1 The communication with printer is not available. Please check the

followings.

1. Make sure that the network cable is connected.

2. Make sure that the printer is on.

3. Make sure that the printer's IP address is correct.

2 The acquisition of printer information conflicted.

Please try again later.

3 The acquisition of printer information failed.

If the same error is repeatedly displayed,, please contact the dealer.

4 The printer's serial number is not registered yet.


Please contact the dealer.

5 The acquisition of printer information failed.

If the same error is repeatedly displayed, please contact the dealer.

Printer Info Update Err. 1-8 Could not acquire the printer information.

10 - 12 The printer information again.

9 The acquisition of printer information conflicted.

Please try again later.

Control right Err. 1 Could not update the control right due to the update of Smart/C.

After the update of Smart/C is completed, update the control right.

2 - 3, Could not update the control right.

5 Please try again later.

4 The control right is duplicated.

Could not acquire the control right, since other MSM acquires the control

right.

18-6 MSME-A-11
MUTOH Status Monitor 18 Error Code List

Status No. Description

Printer Change Err. 1-2 This printer is different from the registered printer, so the registered content

for the printer cannot be changed.

Please register the printer as another printer.

3 Unable to change. Please register this printer.

Printer Registration Err. 1-2 The target printer is already registered, so the registration is not available.

3-4 The activation succeeded, but the acquisition of printer information failed, so

6-8 the printer was not registered to the server and MSM.

5 The initialization of printer information file failed.

There is no problem with the activation and the printer registration.

9 The MSM is previous version. Please use the latest version.

Printer Err. 1 The printer cannot be identified. Please check the followings.

1. Make sure that the serial number has been set correctly.

2-4 The printer cannot be identified. Please check the followings.

1. Make sure that the printer has been registered.

5 The printer cannot be identified. Please check the followings.

1. Make sure that the activation mode is correct (BM).

6 The printer cannot be identified. Please check the followings.

1. Make sure that the activation mode is correct (PR).

7-8 The printer cannot be identified. Please check the followings.

1. Make sure that the printer model supports the MSM

18-7 MSME-A-11
MUTOH Status Monitor 18 Error Code List

Status No. Description

Activation required. - The activation has not been executed.

The printing cannot be performed without the activation.

Please execute the activation.

Since you don't have the control right, the activation cannot be executed.

Acquire the control right, or execute the activation by the MSM that has the

control right.

The printing cannot be performed without the activation.

Please execute the activation.

Activation Code get error - Could not acquire the activation code.

Execute the activation again.

If the same error is repeatedly displayed, please contact the dealer.

Activation Err. 1,3 Could not acquire the activation information, so the registration is not

available. Perform the registration again.

If the same error is repeatedly displayed, please contact the dealer.

2 The activation failed.

The printer registration and the printing are not available without the

activation. Execute the activation again.

If the same error is repeatedly displayed, please contact the dealer.

4 Could not execute the activation.

Restart the printer, Execute the activation again.

5-7 Could not execute the activation.

Execute the activation again.

8 Could not execute the activation.

The activation code is incorrect.

Make sure that the activation code is appropriate for the target printer.
If the same error is repeatedly displayed, please contact the dealer.

18-8 MSME-A-11
MUTOH Status Monitor 18 Error Code List

Status No. Description

WebServer Err. -1 If the MSM is the old version, install the latest version.

-100

-200 Could not login to the server.

-220 Please check the ID and password.

-300 Could not acquire the activation code.

Execute the activation again.

-310 The server is in the maintenance status.

Please try again later.

-320 Could not acquire the activation code.

Execute the activation again.

-400 Cannot connect to the server. Please check the following.

1. Connection Setting

2. Internet Connection Setting

-500 Cannot connect to the server.

Please contact the dealer.

MSM Err. 1 Unspecified Error.

If the MSM is the old version, install the latest version.

2 No printer has been registered.

Please register the printer.

3 There is no file required for the operation.

Please re-install the MSM.

18-9 MSME-A-11
MUTOH Status Monitor 18 Error Code List

18.3. Remote Panel


No. Description

-1 A communication error occurred between PC and the printer.

Check the connection between the PC and the printer, and then click ‘Update’ again.

-2 The old version of MSM or firmware might be installed.

Update MSM and firmware to the latest versions.

-3 The old version of MSM or firmware might be installed.

-4 Update MSM and firmware to the latest versions.

-10 Unable to switch to remote panel mode. Currently, the printer is operated from the printer

operation panel.

Please wait until the panel operation is complete.

-11 Another MSM Mobile is in operation.

Please wait until another user finishes operating the printer.

-12 Remote Panel Mode is not activated.

Acquire the control right.

-13 Timeout error.

Please try again later.

-20 Data printing.

Please wait until the printer completes the printing.

-21 The printer cannot execute the instructions from the remote panel.

Please check the printer status.

-22 The printer is in sleep mode.


Wake the printer from sleep mode and try again.

-23 The printer is executing the instruction from the remote panel.

Please check the printer status.

-24 Unable to execute the instruction from the remote panel while the printer is not printing.
Please check the printer status.

-100 Unsupported Function.

Update MSM and the firmware to the latest versions.

-401 A communication error occurred between PC and the printer.

Restart MSM and the printer.

18-10 MSME-A-11
MUTOH Status Monitor 18 Error Code List

18.4. Smart/C
18.4.1 S/C Card

Status No. Description

Read Error - Cannot read the S/C card.

Insert and remove the S/C card.

No S/C card exists. - The S/C card is not inserted.

Insert the S/C card.

No card reader exists. - The S/C card reader is not connected.

Connect the S/C card reader.

If the same error still persists, please contact the dealer.

Card Reader Duplication - Multiple S/C card reader are connected.

Make sure to connect only one S/C card reader.

Invalid S/C card 1, This S/C card is already used.

3-6 Insert a new S/C card.

If the same error still persists, please contact the dealer.

2, This S/C card does not support the printer.

7 - 10 Insert the S/C card that supports the printer.

If the same error still persists, please contact the dealer.

18-11 MSME-A-11
MUTOH Status Monitor 18 Error Code List

Status No. Description

Smart/C Update Err 1-5 A communication error occurred between PC and the printer.

Update the Smart/C again.

6 - 8,19 This S/C card does not support the printer.

Insert the S/C card that supports the printer.

If the same error still persists, please contact the dealer.

9 - 10 This S/C card is already used.

Insert a new S/C card.

If the same error still persists, please contact the dealer.

12 That will exceed the maximum Smart/C capacity.

Replace with the S/C card that has sufficient free space to charge the

credits you specified.

13 Unspecified Error.

If the MSM is the old version, install the latest version.

14 The S/C card was removed while updating.

Insert the S/C card that supports the printer.

15 This S/C card does not support the printer.

Insert the S/C card that supports the printer.

16 The S/C card was replaced while updating.

Do not replace the card while updating.

17 - 18 Check that the latest device driver for the S/C card reader is installed.

If the same error still persists, please contact the dealer.

18-12 MSME-A-11
MSME-A-11

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