General Orientation – First Day on the Job Checklist

Employee Name: Department:

Employee No. Commence Date:

1. Words of Welcome 7. Departmental policies and procedures

a. Welcome the new employee to the Department a. Explain all departmental policies
b. Chat with employee to reduce tension b. Greeting used and answering telephones
c. Make the new employee feel important
8. Explain Departmental Training Programme
2. Provide a tour of the entire work area a. Let them know how long they will be in training
b. Describe the training programme
3. Introduction to Co-workers and Immediate Supervisor
a. Introduce some of the co-workers during the tour 9. Requirements for continuance of employment
b. Introduce the new employee to the person who will be Explain about Hotel standards as to:
responsible for doing the training on the job. - medical certificates
c. Introduce the new employee to their immediate - performance of duties
supervisor. - attendance and punctuality
d. Make sure the new empployee understands who they - behaviour
report to during the training period. - grooming and presentation standards
e. Identify who the new employee can go to for help when - wearing of uniform and name badge
they cannot find the supervisor.
10. Explain problem solving or grievance procedure
4. Explain working conditions
Show the employee: 11. Fire and Safety
a. Where they work. a. Fire alarms and procedures
b. When they do their work, ie: b. First Aid locations
1. Starting time (time sheet) c. Safety procedures and reporting
2. Finishing time (time sheet)
 3. Overtime policy and requirements 12. General Information
4. Pay day and method of payment a. Available parking facilities
5. Break periods and location b. Who and how to call if a problem develops and
6. Meal period and staff canteen the employee is going to be absent or late
7. Toilets and locker rooms c. Explain Hand Book, P&P, Medical and other
8. Smoking policy regulations.
9. Personal use of telephone d. Hotel activities/relation
10. Employee entrance e. Others
11.Employee use of lifts; service & guest
12. Use of guest facilities
13. Use of outlet/department rules
SIGNATURE,
5. Discuss job content/job description
a. Give the new employee a copy of their job description
b. Explain the basic duties and responsibilities of the job. _________________________
c. Discuss job performance standards with them. Explain Employee
what they are doing during and after the training period.
d. Explain operational standard
_________________________
6. Explain overall Department organisation and its Department Head/Supervisor
relationship with other departments
a. What part of the Hotel they are working in.
b. What their Department does. _________________________
c. How their work fits in with the work of other Human Resources
Departments and the Hotels. Date received:
 Departmental Orientation – First Day on the Job Checklist

Employee Name: Department:

Employee No. Commence Date:

1. Words of Welcome 7. Departmental policies and procedures

a. Welcome the new employee to the Department a. Explain all departmental policies
b. Chat with employee to reduce tension b. Greeting used and answering telephones
c. Make the new employee feel important
8. Explain Departmental Training Programme
2. Provide a tour of the entire work area a. Let them know how long they will be in training
b. Describe the training programme
3. Introduction to Co-workers and Immediate Supervisor
a. Introduce some of the co-workers during the tour 9. Requirements for continuance of employment
b. Introduce the new employee to the person who will be Explain about Hotel standards as to:
responsible for doing the training on the job. - medical certificates
c. Introduce the new employee to their immediate - performance of duties
supervisor. - attendance and punctuality
d. Make sure the new empployee understands who they - behaviour
report to during the training period. - grooming and presentation standards
e. Identify who the new employee can go to for help when - wearing of uniform and name badge
they cannot find the supervisor.
10. Explain problem solving or grievance procedure
4. Explain working conditions
Show the employee: 11. Fire and Safety
a. Where they work. a. Fire alarms and procedures
b. When they do their work, ie: b. First Aid locations
1. Starting time (time sheet) c. Safety procedures and reporting
2. Finishing time (time sheet)
3. Overtime policy and requirements 12. General Information
4. Pay day and method of payment a. Available parking facilities
5. Break periods and location b. Who and how to call if a problem develops and
6. Meal period and staff canteen the employee is going to be absent or late
7. Toilets and locker rooms c. Others
8. Smoking policy
 9. Personal use of telephone
10. Employee entrance
11.Employee use of lifts; service & guest
12. Use of guest facilities
13. Use of outlet/department rules
SIGNATURE,
5. Discuss job content/job description
a. Give the new employee a copy of their job description
b. Explain the basic duties and responsibilities of the job. _________________________
c. Discuss job performance standards with them. Explain Employee
what they are doing during and after the training period.
d. Explain operational standard
_________________________
6. Explain overall Department organisation and its Department Manager/Supervisor
relationship with other departments
a. What part of the Hotel they are working in.
b. What their Department does. _________________________
c. How their work fits in with the work of other Personnel Manager:
Departments and the Hotels. Date received: