SCRIPT Counseling Process
SCRIPT Counseling Process
The client is Faith, a 20-year-old girl in her 2 nd year college. She is living with her both
parents and 3 siblings. She is the 2 nd in order of 4 kids. Her mother is the main bread winner in the
family, while her older sister is working as sales girl. Faith does not participate regularly on her
online class because she does not have a gadget and load. Her mother is concerned about her
because she is not eating and does not go out of the room.
The Script:
Counselor: (Knock on the door) Good morning, Faith! This is Mam Sanchez.
I pay you a visit because I just wanted to check how are you doing these past days.
Counselor: Thank you Faith for coming out. I see a shaded bench under the mango tree outside,
would you like sitting there?
Faith: Ok
Counselor: We are worried at school that your attendance in your online class is very poor.
I have talked to your mother over the phone and she is so worried about you
not eating and not going out of the room. What happened?
Counselor: You sound troubled and sad. It appears that something bothers you and made you
sad,
would you like to talk about it?
Counselor: Do I get it right that not attending your online class bothers you and made you sad?
Faith: I don’t have a cellphone to use for my class. As much as I wanted to attend the class
my family can’t afford my needs. My father doesn’t have work. My mother as the main
breadwinner can’t afford to buy another phone for me. My two younger siblings also
have their needs in school.
Yes Mam, sometimes I attend my online class when my elder sister lends me her
cellphone when she is off from work, but when she is at work, I don’t have a phone to
use.
Counselor: I understand your situation and I can feel how you struggle. You said you still manage
to attend your online class but irregularly, only when your sister lends you, her phone.
Am I hearing it right?
Counselor: With what you said, I can see your eagerness to continue your study. And I admire
your perseverance.
Faith: Yes Mam, I wanted to continue and finish my study. I wanted to have a good job.
I wanted to help my mother and give them a good life.
Counselor: That’s the power. It is a good idea that you wanted to continue your study.
And I affirm you for that positivity and you dream for your family.
Faith: It is difficult for my family to support my online class for lacking of gadget
and money to buy load so I prefer to shift to other learning modality.
Is it possible Mam?
Counselor: It is a good plan, Faith. I think you need first to report to school and consult your
plan to the Department head on Monday so you can make up with your missed
subjects.
Faith: I will Mam. But I will attend my online class tomorrow because my sister is off from
her work and will lend me her phone. On Monday I will visit the Department head to
consult my situation and seek their suggestion. I will let you know the result of my
consultation and visit you in your Guidance Office.
Counselor: Ok Faith. I trust you with your plan and hopefully will see each other on Monday
afternoon, after your consultation with the Department Head.
Step 5: Evaluation
Faith: Good morning, Mam! I already visited the Department Head and she approved
me to shift to other learning modality. I’m glad that she understands my situation. I
shifted to blended learning modality. My sister will leave her phone during my online
class schedule, while the remaining days will be modular.
Counselor: It’s a good news Faith. I congratulate you for that. I’m glad that you will not
anymore feel sad because you will continue and finish your study.
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