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Roaming Settings

This document provides instructions for enabling seamless roaming connection using a GOMO Roaming Plan. It outlines steps to check that mobile data and data roaming are enabled on iOS and Android devices. It also describes how to ensure the Access Point Network setting is set to "hicard" for roaming and to change it back to "e-ideas" when returning to Singapore.

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Bobby Iskandar Saine
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1K views6 pages

Roaming Settings

This document provides instructions for enabling seamless roaming connection using a GOMO Roaming Plan. It outlines steps to check that mobile data and data roaming are enabled on iOS and Android devices. It also describes how to ensure the Access Point Network setting is set to "hicard" for roaming and to change it back to "e-ideas" when returning to Singapore.

Uploaded by

Bobby Iskandar Saine
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Want to enjoy seamless

roaming connection?

Simply check your mobile device settings as below. Once the


Simply check
following steps aremobile
your device
done, you settings
should astobelow.
be able seamlessly
Once the following steps are
use your GOMO Roaming Plan! done, you should be able to
use your GOMO Roaming Plan!

A. Check that Mobile Data and Data Roaming


are both enabled on your device.

B. Ensure that Access Point Network (APN) setting


is set to ‘hicard’.

C. Remember to change your Access Point Network


(APN) setting back to 'e-ideas' once you're back in
Singapore if you encounter any issues using the
mobile data.
IOS DEVICES

A. Check that Mobile Data and


Data Roaming are both enabled on your device.

Step 1: Step 2:

• Go to • Go to
Settings. Mobile Data.

Step 3: Step 5:

• Turn on • Turn on
Mobile Data. Data Roaming.

Step 4:

• Go to Mobile
Data Options.
IOS DEVICES

B. Ensure that the Access Point Network


(APN) setting is set to 'hicard'.

Step 6: Step 7:

• Go to Mobile • Under Mobile


Data Network. Data and APN,
type in ‘hicard’.

• Leave the other


fields blank.

C. Remember to change your Access Point Network (APN)


setting back to 'e-ideas' once you're back in Singapore if
you encounter any issues using the mobile data.

Step 8:

e-ideas
• Under Mobile
Data and APN,
type in ‘e-ideas’.

• Leave the other


fields blank.
ANDROID DEVICES

A. Check that Mobile Data and


Data Roaming are both enabled on your device.

Step 1: Step 2:

• Go to • Search for
Settings. Mobile Data.

• Go to
Mobile Data.

Step 3: Step 4:

• Turn on • Turn on
Mobile Data. Data Roaming.
ANDROID DEVICES

B. Ensure that the Access Point Network


(APN) setting is set to 'hicard'.

Step 5: Step 6:

• Search for Access • Go to symbol


Point Names. on top right.

• Go to Access • Go to
Point Names. New APN.

Step 7:

• Type in name:
‘hicard’.

• Type in APN:
‘hicard’.

• Leave the other


fields blank.

•
ANDROID DEVICES

C. Remember to change your Access Point


Network (APN) setting back to 'e-ideas'
once you're back in Singapore if you
encounter any issues using the mobile data.

Step 8:

• Switch back to
Singtel (Postpaid)
“e-ideas”

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