Company presentation

July 2022

1 End-User Experience Management

 InterAct in a few words
WHO WE ARE Independent French Software Start Up

WHAT WE DO End-user Experience Monitoring & Management (EUEM)

HOW WE DO IT Real-time end-user analytics sensor producing a detailed and continuous vision about the usage &
quality of IT services
Plug-and-play passive agent technology + integrated vectorial BI engine delivering a wide range
of critical data, monitoring features & tailored reports + remediation
WHY WE DO IT Essential tool to improve Digital Employee Experience, increase employee productivity &
satisfaction, drive the Digital Transformation, optimization & conformity / security of workplaces
and reduce IT costs and environmental footprint
WHO WE SERVE Large Accounts (>10.000 devices)
Already trusted by prestigious Large Corporate & Publics Accounts in France
and adapted in all fields of activities

WHERE WE EVOLVE $ 10B fast growing emerging market & limited competition
Complementary Solutions & IT service providers to partner with and accelerate sales

WHAT’S NEXT Augmented IT: Provide relevant insights to HR, CSR, Change Management

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What we do
Digital Employee Experience Management and more
Digital Employee
Experience Management Security and
compliance
End-to-end, user centric
Monitoring
Conformity
Alerting Vulnerability
Reporting Deviant behaviors
Trouble shooting
+ Remediation

Optimized Asset Management

Exhaustive & detailled Usage analysis (Hardware, Software, perifericals)
Contextual comparison, adoption, HW profiling & life cycle management
change management Energy & printing savings
Work from home
Disconnexion rights, …
Digital Transformation Cost Reduction
& HR & GREEN IT

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How we do it
Sensor-based user-centric analytics + remediation

Aggregate &
1 Collect 2 historize 3 Insight 4 Action 5 Automation

Censor-based, user-centric & Open data IA Portal : Standard Use Cases + Expert mode
end-to-end data collection &
Embedded BI tool
On premises or
Dashboarding for Top Management and Operations
Saas
and autonomous investigation Expert mode

+450 indicators: Monitor

- Inventory Troubleshoot
- Asset management Detect
- Consumables Optimise Remediate
- Compliance criteria
- QoS / QoE Analyse
- Hardware, network & applications Anticipate
performance Compare
- Diagnosis & helpdesk
- Use

IT ecosystem
integration
ITSM IT Analytics CMDB Ticketing

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Market trends
DEX is mandatory for IT in a context of hybrid digital workplace
96% of IT professionals agree that Digital Employee Experience is a mission-critical element of the IT department,
reinforced by the significant development of work from home since COVID-19 and increased cybersecurity threats.

Workplace monitoring and conformity Control & reduce

Pilot Digital transformation
in increasingly complex IT env. IT costs & environmental footprint

Global spending on digital transformation

46% of CIO do not measure at all the 25% of licensed applications are not used by
employees on average
employee digital experience $1,970bn
$1,970bn
$1,970bn $1,250bn 47% of IT environmental footprint due to
the workstation and its usage
34% of CIO still rely on manual data collection
2019E 2022E
10% of IT spendings due to
Shadow IT (unauthorised apps)
+85% of companies declare that they are unable
48% of CIO willing to invest in tools to qualify to compute the ROI of their digital strategies
employees unsatisfaction factors
48% of worldwide companies plan to increase 15% of avoided calls to Help Desk using
an end-user monitoring tool
investments in digital workplaces in 2021

Opportunity

An emerging fast-growing market… Ø 800 million workstations worldwide

Ø Valued + $ 10B
… still poorly penetrated Ø Market leader Nexthink reaching only 2% of the market

Sources : Studies by Econocom, McKinsey, 1E and Atos ; IDC update of Worldwide Semiannual Digital Transformation Spending Guide (Nov. 2018) ; The 2018 Talent Trends Report ; “The war on talents” report ; 2016 Gallup Q12 meta-analysis report

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Competition
Limited competitors & high investor interest and value
Market leader:
Description Revenues ($m)
>100
Founded in 2004, Headquartered in Lausanne + Boston 70

700 employees, 10 countries

1
11 million endpoints across 1,000+ customers
2010A 2018A 2020E
2019E
$ 100+ M revenue
$ 230 M raised Funding
Valued $ 1.1 B
Shareholders $180m
$85m
$14.5m $40m

Dec. 2014 Apr. 2016 Dec. 2018 Q1. 2021

Other competitors:

Both Headquartered in USA

Limited presence in Europe

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Proven Solution & Data analysis Services
Trusted by prestigious organizations & partners
500.000+ worksations, 40+ customers, 10 countries, 6 mains partners

Banking Insurance Government Energy Others Partners

France

Italy

Spain

Morocco

Dubaï

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Management team and shareholders
Experienced and complementary team
Management team

Christophe ROSSI Jean-Philippe ALFONSI Stéphane TOSONI Marc Mota Alexandra Panighi
President General Manager R&D Customer Relationship Finances, HR, Legal

35+ years exp in IT 30 years exp in Telcos, 25 years exp in Software dev 15 years experience 30 years experience in Telco
IT & Services in IT Support and Services and Services
Strategic accounts Engineered the Solution in 2005
and market dev 15 years in several Mkt and Previously Project manager at Previously Sales manager,
Master’s degree in
Sales positions at Orange GCS e-santé and Atos Mkt and accountant
CEO of IT dev & Artificial Intelligence
& 10 years CSMO at Monaco IT Engineer
CNCR Group Graduate from Aix-Marseille Graduate in Finance
Telecom embedded system, Graduate
IT storage & back up University & accounting Nice University
(founded in 1982) Graduate from ISG from ESIEE Paris
and ESSEC Business School

Shareholders Advisors Strategy & Business Dev

89 % Christophe Rossi (o/w 10% option for JP Alfonsi) Michel Brouant § Serge Morelli
Methods, GDPR & Tech strategy Ex AXA CIO, AXA Partners
Ex CIO Pole Emploi, Ex Cap Gemini § Paul-Marie Chavanne
Jean-Luc Biamonti Ex President Geopost (transportation)
10 % CEO Société des Bains de Mer (Monaco) § Hervé Multon
Founder & Associate of Calcium Capital (VC)
Bill Britts
Ex EVP & CEO Thales group, DGA (Army)
Ex Goldman Sachs Europe Partner USA § Olivier Gaunet
Ex EVP Quantum (IT) Gemini
Ex Sales GM SFR (Telco)
Jacques Rapoport § Bernard Squarcini
1% President Entreprise et Personnel (HR)
Thierry Deschamps de Paillette Ex DCRI, DST (security & Intelligence service)
Ex CxO La Poste, SNCF, Artificial intelligence Strategy § Jean-Marc Ambrosini
RATP (State Owned Co) Researcher & Applied R&D Ex HR SNCF, RATP (Public sector)

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What’s next
« Augmented IT » at the service of other departments

Purchases HR
Core business

CIO / IT

User centric
CSR

Business

EXCO

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Main priorities
Capture market growth & accelerate innovation
Enhance commercial capabilities to support worldwide expansion in key markets
- Direct sales in EU Large Accounts segment
- Indirect sales force & partnerships
- Notoriety (Gardner, Forrester, communication, …)

Foster technical capabilities and increase R&D efforts to bring incremental customer value
- New adressable market: MacOS, Chromebook, Support and Maintenance for Verticals (airports, railways, industries, …)
- Interoperability + Remediation options (API, Service Now, asset management, ticketing, hypervision, …)
- Artificial Intelligence
- Cybersecurity initiatives to SOC (deviant behavior, local actions, …)

Develop Professional services

- Data analysts & Data Experts
- Project Management

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