Proposed Solution and Changes

A company's vulnerability is any resource or policy that it does not have, but that it must
to overcome. First and foremost, McDonald's vulnerability and its association with the
perception of unhealthy eating of foods. Fast food restaurants like McDonald's come to mind
when people discuss generally unhealthy cuisine. As a result, many consumers who are
concerned about their health may avoid dining at fast food establishments like McDonald's. The
company's income decreases as a result.
Likewise, McDonalds Bulihan Silang overly relies on unskilled labor. Most of the
workers at McDonald's Bulihan Silang are semi-skilled. They are primarily those who are unable
to get better-paying employment for any reason. Some of them worked as a part-time while
attending college. The majority of McDonald's employees there mostly lack advanced degrees.
In actuality, no skills are required to work there. Naturally, flipping burgers has never been a
well-paying profession. As a result, many employees struggle to remain motivated. They regard
their current position as a stepping stone to higher opportunities elsewhere.
In addition, a lot of McDonald's employees quit. This indicates that the company is
constantly looking to hire new employees. They need training in order to become a regular staff
member because the majority of people who accept such employment are untrained. Strong
growth and career advancement chances are among the most alluring options you can market,
especially if you're aiming to attract millennial workers. Therefore, they failed to fulfill the
obligation to teach and invest on their staff, this may discourage the top applicants from applying
to them.
Furthermore, McDonald's frequently has the issue of long lines due to its popularity.
Additionally, the advent of self-service kiosks has made the issue of long lines worse. In
particular, customers who are unsure of how to use the kiosks frequently seek advice from
waitstaff or inquire about the preparation of particular meals. McDonalds cannot provide those
services via screen. Making an order will likewise take a lot of the customer's time. As a result,
there will be a problem with long lines during rush periods.
McDonalds can develop a training program for all current employees to address the issue
of being overly dependent on low skilled personnel. The training program might be as simple as
showing the staff members how to fry French fries, make hamburger patties, and assemble
burgers. By concentrating on creating their own training program, McDonald would
unquestionably employ fewer people with poor skill levels. Although doing so would eventually
increase their costs, it is clear that doing so would enhance the dining experience for their
customers and boost employee productivity. If providing training doesn't seem to be working
out, McDonald may want to rethink their employment practices.
In terms of equipment upgrading, it is another major development aspect for McDonald's
efficiency and extensive usage of innovative technology. As its kitchen’s staff are working hard
to adapt this changing business model the employees need more implementation about this
evolving technology. McDonald's is looking into ways to improve how food is ordered,
produced, and served in its restaurants. The advances prioritize simplicity, and allowing
restaurant’s staff to devote more time to the customer service experience and customer needs.
Lastly, McDonald should set up some human stand-by at the kiosk machine as a remedy
to the long lines that occur during peak hours. The employees will guide the customer through
using the kiosk machine step-by-step. Since they will know how to use the system to place
orders and pay, customers will wait in line less often as a result. Even though McDonald has
already installed the kiosk machine for customers, it should also reinstate the cashier services.
When the cashier service was restored, the line automatically divided in half since some
customers still preferred to order their meals in the previous manner. The lengthy line issue
arises when there are several services to select from.

Proposed Solution and Changes

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A company's vulnerability is any resource or policy that it does not have, but that it must

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