CCA Script

1. Establish the Context and Purpose of Assessment

1.1 The assessor must familiarize himself/herself with the qualification units of competencies to
be assessed.

1.2 Ensure that the assessment site complies with the relevant OHS requirements.

1.3 Ensure that the assessment resources are available.

1.4 Must ensure that the tools, equipment, and facilities are ready and available in the assessment
sire before the assessment start.

1.5 A checklist tools, equipment and facilities must be on hand to help the assessor monitor the
availability and completeness of tools, equipment and facilities. (It is included in the assessor’s
guide.)f

1.6 Plan and prepare the evidence gathering process. The assessor shall receive assessment
package compose of the following: One copy of assessor’s guide, Specific instruction to the
candidate, Competency Assessment Result Summary, Written report, Written Test, Answer
Sheets, and Rating Sheets.

2. Prepare the Candidates

Good morning Everyone! I’m ______________________________, your Competency Assessor

Attendance Sheet

Before we start, please submit your admission slip. As I call your name, please acknowledge by
raising your hand and sign the attendance sheet. _____________, please sign. _____________,
please sign. I have here with me your accomplished application form and Self-Assessment
Guide. This is an indication that you know and can perform all the unit of competency
enumerated for Computer Systems Servicing NCII.

3. Orientation

Once again, I would like to welcome each of you in our assessment center for Computer Systems
Servicing NCII. The purpose of this assessment is to determine the level of your competency.
Today I am going to administer competency assessment for CSS NCII. The qualification for CSS
NCII is composed of Basic Common and Core Competencies. For our Core Competencies, we
do have:

Install and Configure Computer Systems

Set-up Computer Networks

Set-up Computer Servers

Maintain and Repair Computer Systems and Networks

You will be given 7 hours to perform your task. I will collect evidence through demonstration
with oral questioning, written test and interview. To determine your knowledge and skills in CSS
NCII, the assessment method we will use will be written test, demonstration and oral
questioning. These assessment methods can help to measure your underpinning skills and
knowledge.

For your personal needs, the lavatory and comfort rooms are located at the end of the hallway.
And you can also take your meal at our canteen which is located at the lobby. However during
the assessment, you are not allowed to leave the premises of the assessment center. If you have
difficulty in understanding the given instructions, please do not hesitate to inform me because I
am willing to translate it for you, also during the written examination, if you have dilemma
writing down your answer, don’t be shy, because we can accept your answer verbally. If you
have concerns, questions or there is a need for you to clarify matter concerning the assessment,
you may raise your hand, because I am more than willing to assist you. But when the assessment
has already started please refrain from asking questions because it is no longer allowed. In the
same token during the assessment, if you have physical or any form of difficulties, do not
hesitate to call my attention so we can address it immediately. In case you have any question
about the assessment result, you have right to appeal. You can send you appeal to the TESDA
Provincial Office where the assessment center and assessor are accredited.

Issuance of National Certificate

For the issuance of National Certificate, the AC manager shall inform you where you can claim
you National Certificate within five working days after the assessment. After the assessment and
you’re found that you are not yet competent don’t worry about it because you can be reassessed
anytime at your own convenience. In case the reassessment if full qualification, you have to
undergo the whole assessment process. If you are found to be competent in some unit of
competencies, the reassessment will focus on the unit of competencies where you are found to be
not yet competent. Also if you did not pass two consecutive assessments you will be advised to
undergo a refresher course before applying for reassessment.
Occupational Safety and Health Requirements

During the actual assessment, please observe safety as you perform the different tasks. Make
sure to check on your electrical equipment before plugging it. Avoid pulling the chord as you
unplug the equipment. Observed body mechanics when lifting heavy equipment to avoid back
injuries. In case of accident, please call my attention immediately, so we can provide you with
first aid and should the need arise our medicine cabinets are located on the right side of the
computer laboratory.

Confidentiality of Assessment Outcomes

With regards to the result of your assessment, we observe strict confidentiality. This is to ensure
your integrity. The result will only be available for authorized personnel and to the institution
where you had your actual training. In relation to this, the assessment package is kept in a
secured place, to guarantee the integrity of the package. In lieu of this, every candidate is
requested to refrain from giving away any form of information that took place during the
assessment process.

Copy of Specific Instruction to the Candidates

If you don’t have any question or clarification, I will now give you the copy of specific
instructions. Please read them carefully and do not hesitate to ask questions. I may be able to
translate if from English to your local dialect. If you need assistance, then I will be more than
willing to assist you. (Assessor guides Candidates in reading Specific Instruction to make sure
that the candidates understand the instructions.)

Assign numbers to the candidates

Instructing candidates to the assessment Area

Everybody must be very ready now. Candidate number 1 you may proceed to the assessment
area and for the rest of the candidates, please remain. I will just call your name. Thank you and
please wait.

Collect the evidence and make the assessment decision

Candidate number 1 this is your assessment area where you are going to perform Disassembly
and Reassembly of Computer Systems. If you have any question you may ask now because as
soon as the assessment begins, you can no longer as me any question. (If the candidate has no
question, proceed to assessment) in that regard, you may begin.

Please be informed that there would be oral questioning after the demonstration.
Provide Feedback on the Assessment

Sit down candidate number 1. How do you feel about the assessment? (Possible answer will be)
* (I am confident and I was able to perform or I am not confident and I was not able to perform
some of the required competencies)

Summarize the Performance of the Candidate

My observation coincides with your opinion. You are already competent in performing the
different skills in performing Computer Systems Servicing NCII. You were able also to answer
all questions correctly and the result of the written test showed that you are knowledgeable about
CSS NCII. In this manner I would like to congratulate you for a job well done. I have found out
that you are already competent. Please sign the competency assessment result summary.

Provide Information on National Certificate of Competency

For the issuance of National Certificate, the AC manager shall inform you were to claim it after
five working days. In this regard I would like to say congratulations.

For those who are not yet competent

Good Morning candidate number 2. Please be seated. How do you feel about the assessment?
Mr/Ms ___________________, after the assessment, I am sorry but you are not able to perform
within the standard requirements of the Qualification. You have to review and practice the
activities related to the competency requirements of the Qualification further. But don’t worry
you can comeback after a month for reassessment or when you feel confident enough to be
reassessed. If you have doubts of the result of your assessment you may write a Right to Appeal
to the TESDA Provincial Office. Could you please sign the Competency Assessment Result
Summary?