HP Pagewide Pro 750 and MFP 772/777 HP Pagewide Managed P75050 and MFP P77740/P77750/P77760

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HP PageWide Pro 750 and MFP 772/777

HP PageWide Managed P75050 and


MFP P77740/P77750/P77760
On-Site Installation Guide
Copyright and License Trademark Credits

© Copyright 2017 HP Development Company, Microsoft®, Windows®, Windows® XP, and


L.P. Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.

The information contained herein is subject to


change without notice.

The only warranties for HP products and


services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.

Edition 1, 5/2017
Table of contents

1 About this printer ...................................................................................................................................................................................... 1


On-site installation guide purpose ........................................................................................................................................ 2
Order information ..................................................................................................................................................................... 3
Customer information ............................................................................................................................................................. 4

2 Configuration ............................................................................................................................................................................................. 5
Configuration options .............................................................................................................................................................. 6
HP PageWide Pro 750 (transactional) .............................................................................................................. 6
HP PageWide Pro 75050 (managed) ................................................................................................................ 8
HP PageWide Pro MFP 772/777 (transactional) .......................................................................................... 10
HP PageWide Pro MFP 77740 (managed) ..................................................................................................... 13
HP PageWide Pro MFP 77750\60 (managed) .............................................................................................. 16

3 Worksheets ............................................................................................................................................................................................. 19
Technical site setup ................................................................................................................................................................ 20
Logistics information ............................................................................................................................................................. 22
Network/printer driver setup ............................................................................................................................................... 24
Email/Send To configuration ................................................................................................................................................ 25

4 Specifications .......................................................................................................................................................................................... 27
Size and weight specifications ............................................................................................................................................. 28
Operational clearance space requirements ....................................................................................................................... 29
Environmental specifications ............................................................................................................................................... 30

5 On-site setup ........................................................................................................................................................................................... 31


Unbox and remove packaging ............................................................................................................................................. 32
SFP table top models ........................................................................................................................................ 32
MFP table top models ....................................................................................................................................... 34
MFP floor models .............................................................................................................................................. 38
Install accessories .................................................................................................................................................................. 41
1x550-sheet feeder .......................................................................................................................................... 41

ENWW iii
1x550-sheet feeder with storage cabinet .................................................................................................... 43
3x550-sheet feeder .......................................................................................................................................... 46
4000-sheet high capacity input (HCI) feeder ................................................................................................ 49
Load paper .............................................................................................................................................................................. 52
A4 and A3 trays .................................................................................................................................................. 52
High capacity input (HCI) feeder ...................................................................................................................... 55
Power on .................................................................................................................................................................................. 57
Install cartridges ..................................................................................................................................................................... 58
Update Firmware .................................................................................................................................................................... 61
Determine the installed revision of firmware ............................................................................................... 61
Perform a firmware upgrade ........................................................................................................................... 62
Firmware upgrade using a USB flash drive ............................................................................... 62
Clean laser scanner assembly after setup (MFP models only) ....................................................................................... 64
Print and copy tests ............................................................................................................................................................... 66

Index ............................................................................................................................................................................................................. 67

iv ENWW
1 About this printer

● On-site installation guide purpose

● Order information

● Customer information

ENWW 1
On-site installation guide purpose
Use this On-Site Installation Guide (OSIG) to assess the customer site and to configure and prepare the printer, or
printers, for installation by identifying all required site information. Address any issues in advance to make sure
that the site is ready for installation. The OISG includes collecting information about the following site
requirements:

● Space

● Setup

● Power

● Firmware upgrade

HP recommends that the customer (or, if needed, the site technician) answer all of the informational forms
questions and complete the checklist forms in this OSIG. These questions and checklist forms help prevent a
disappointing customer experience. Installing the printer without the information these questions and checklists
provide is not recommended.

If the customer declines to provide this information, the technician must inform them of the printer delivery and
installation consequences that might impact the process. It is critical to validate that the installation site
accommodates the printer and its service space requirements.

Some informational forms questions and checklist forms are indicated as optional. However, every effort must
be made to fill out the workbook as completely as possible.

2 Chapter 1 About this printer ENWW


Order information
Table 1-1 Products and accessories

Category Product number1 Product/accessory description Quantity

Printer Y3Z44A HP PageWide Pro 750dn

Y3Z46A HP PageWide Pro 750dw

Y3Z45A HP PageWide Managed P75050dn

Y3Z47A HP PageWide Managed P75050dw

Y3Z54A HP PageWide Pro MFP 772dn

W1B31a HP PageWide Pro MFP 772dw

A7W97A HP PageWide Pro MFP 777z

Y3Z57A HP PageWide Managed MFP P77740dn

W1B33A HP PageWide Managed MFP P77740dw

W1B39A HP PageWide Managed MFP P77740z

W1B37A HP PageWide Managed MFP P77750z

W1B38A HP PageWide Managed MFP P77760z

Input A7W99A HP PageWide 550-sheet Paper Tray

W1B50A HP PageWide 550-sheet Paper Tray and Stand

W1B51A HP Page Wide 3x550-sheet Paper Tray and Stand

W1B52A HP Page Wide 4000-sheet HCI Paper Tray and Stand


1 Product number ending: A = NA; B = EMEA; C = LAR; D = AP

ENWW Order information 3


Customer information
Table 1-2 Customer information

Information type Customer details

Installation address (if different from


customer address)

Targeted delivery, or installation date and


time

Customer address

Customer contact name (optional)

Contact phone and fax number (optional)

Key operator or site installation contact name


(optional)

Key operator or site installation phone


number (optional)

Backup customer contact information


(optional)

IT contact name (optional)

Installation contact name

Installation contact phone number

HP sales person name (optional)

HP sales person phone number (optional)

HP solution architect

HP Hardware Support Technician

Reseller name (if indirect customer) (optional)

Reseller address (if indirect customer)


(optional)

Reseller phone number (if indirect customer)


(optional)

4 Chapter 1 About this printer ENWW


2 Configuration

● Configuration options

ENWW 5
Configuration options
HP PageWide Pro 750 (transactional)
Table 2-1 HP PageWide Pro 750 (transactional)
Engine configuration

Model name HP PageWide Pro 750dn HP PageWide Pro 750dw

NOTE: Product number Y3Z44A Y3Z46A


ending:

● A = NA

● B = EMMA

● C = LAR

● D = AP

Base memory 8 GB 8 GB

Control panel 109 mm (4.3 in) 109 mm (4.3 in)

Hardware integrated pocket Accessory Accessory


(HIP)

embedded MultiMedia Card Accessory (128GB) Accessory (128GB)


(eMMC)

Wifi/BLE/NFC No Yes

Input configurations

MP tray (100) Yes Yes

Main trays (550, A4/A4 Yes Yes


tandem)

1x550 FDR (A3/A4) Optional Optional

6 Chapter 2 Configuration ENWW


Table 2-1 HP PageWide Pro 750 (transactional) (continued)

Engine configuration

1x550 stand with storage Optional Optional


cabinet (A3/A4)

3x550 stand (A3/A4) Optional Optional

HCI (4000 sheet A4) Optional Optional

ENWW Configuration options 7


HP PageWide Pro 75050 (managed)
Table 2-2 HP PageWide Pro 75050 (managed)
Engine configuration

Model name HP PageWide Pro 75050dn HP PageWide Pro 75050dw

NOTE: Product number Y3Z45A Y3Z47A


ending:

● A = NA

● B = EMMA

● C = LAR

● D = AP

Base memory 8 GB 8 GB

Control panel 109 mm (4.3 in) 109 mm (4.3 in)

Hardware integrated pocket Accessory Accessory


(HIP)

embedded MultiMedia Card Accessory (128 GB) Accessory (128 GB)


(eMMC)

Wifi/BLE/NFC No Yes

Input configurations

MP tray (100) Yes Yes

Main trays (550, A4/A4 Yes Yes


tandem)

1x550 FDR (A3/A4) Optional Optional

8 Chapter 2 Configuration ENWW


Table 2-2 HP PageWide Pro 75050 (managed) (continued)

Engine configuration

1x550 stand with storage Optional Optional


cabinet (A3/A4)

3x550 stand (A3/A4) Optional Optional

HCI (4000 sheet A4) Optional Optional

ENWW Configuration options 9


HP PageWide Pro MFP 772/777 (transactional)
Table 2-3 HP PageWide Pro MFP 772/777 (transactional)
Engine
configuration

Model name HP PageWide Pro MFP 772dw HP PageWide Pro MFP 750dn HP PageWide Pro MFP 777hc

NOTE: Product W1B31A Y3Z54A A7W97A


number ending:

● A = NA

● B = EMMA

● C = LAR

● D = AP

Base memory 16 GB 16 GB 16 GB

Control panel 109 mm (4.3 in) 109 mm (4.3 in) 203 mm (8 in)

Embedded fax Yes Yes Yes

Hardware Accessory Accessory Accessory


integration pocket
(HIP)

embedded Accessory (128GB) Accessory (128GB) Accessory (128GB)


MultiMedia Card
(eMMC)

Wifi/BLE/NFC Yes No Yes

Input configurations

MP tray (100) Yes Yes Yes

Main trays (550, Yes Yes No


A4/A4 tandem)

10 Chapter 2 Configuration ENWW


Table 2-3 HP PageWide Pro MFP 772/777 (transactional) (continued)

Engine
configuration

Main tray (550, No No Yes


A3/A4 universal)

1x550 FDR (A3/A4) Optional Optional No

1x550 stand with Optional Optional No


storage cabinet
(A3/A4)

ENWW Configuration options 11


Table 2-3 HP PageWide Pro MFP 772/777 (transactional) (continued)

Engine
configuration

3x550 stand Optional Optional No


(A3/A4)

HCI (4000 sheet No No Yes


A4)

12 Chapter 2 Configuration ENWW


HP PageWide Pro MFP 77740 (managed)
Table 2-4 HP PageWide Pro MFP 77740 (managed)
Engine
configuration

Model name HP PageWide Pro MFP 77740dn HP PageWide Pro MFP 77740dw HP PageWide Pro MFP 77740z

NOTE: Product Y3Z57A W1B33A W1B39A


number ending:

● A = NA

● B = EMMA

● C = LAR

● D = AP

Base memory 16 GB 16 GB 16 GB

Control panel 109 mm (4.3 in) 109 mm (4.3 in) 203 mm (8 in)

Embedded fax Yes Yes Yes

Hardware Accessory Accessory Yes


integrated pocket
(HIP)

embedded Accessory (128GB) Accessory (128GB) Accessory (128GB)


MultiMedia Card
(eMMC)

Wifi/BLE/NFC No Yes Yes

Input configurations

MP tray (100) Yes Yes Yes

Main trays (550, Yes Yes No


A4/A4 tandem)

Main tray (550, No No Yes


A3/A4 universal)

ENWW Configuration options 13


Table 2-4 HP PageWide Pro MFP 77740 (managed) (continued)

Engine
configuration

1x550 FDR (A3/A4) Optional Optional Optional

1x550 stand with Optional Optional Optional


storage cabinet
(A3/A4)

14 Chapter 2 Configuration ENWW


Table 2-4 HP PageWide Pro MFP 77740 (managed) (continued)

Engine
configuration

3x550 stand Optional Optional Optional


(A3/A4)

HCI (4000 sheet No No Optional


A4)

ENWW Configuration options 15


HP PageWide Pro MFP 77750\60 (managed)
Table 2-5 HP PageWide Pro MFP 77750\60 (managed)
Engine configuration

Model name HP PageWide Pro MFP 77750z HP PageWide Pro MFP 77760z

NOTE: Product number W1B37A W1B38A


ending:

● A = NA

● B = EMMA

● C = LAR

● D = AP

Base memory 16 GB 16 GB

Control panel 203 mm (8 in) 203 mm (8 in)

Embedded fax Yes Yes

Hardware integrated pocket Yes Yes


(HIP)

embedded MultiMedia Card Accessory (128GB) Accessory (128GB)


(eMMC)

Wifi/BLE/NFC Yes Yes

Input configurations

MP tray (100) Yes Yes

Main trays (550, A4/A4 No No


tandem)

Main tray (550, A3/A4 Yes Yes


universal)

1x550 FDR (A3/A4) Optional Optional

16 Chapter 2 Configuration ENWW


Table 2-5 HP PageWide Pro MFP 77750\60 (managed) (continued)

Engine configuration

1x550 stand with storage Optional Optional


cabinet (A3/A4)

3x550 stand (A3/A4) Optional Optional

HCI (4000 sheet A4) No Optional

ENWW Configuration options 17


18 Chapter 2 Configuration ENWW
3 Worksheets

● Technical site setup

● Logistics information

● Network/printer driver setup

● Email/Send To configuration

ENWW 19
Technical site setup
Table 3-1 Technical site setup worksheet
Yes/No Notes

Will the printer physically fit ❑ Yes See Specifications on page 27.
based on the operating size
specification where it will be ❑ No HP recommends that the installation site also support the Serviceability Space
installed? Requirements that allows for 18 inches (457.2 mm) of servicing space on all four sides.
Equipment can be repositioned during the service visit to accommodate the Service Space
Requirements.

Is the floor level? (optional) ❑ Yes See Specifications on page 27, weight specs.

❑ No

Is the floor stable? (optional) ❑ Yes See Specifications on page 27, weight specs.

❑ No

Is there any carpeting or ❑ Yes Thick carpeting can cause a floor standing printer to lean.
flooring that requires protection
or reinforcement? ❑ No

If yes, what is the length of


flooring requiring covering?

Is required power available on a ❑ Yes The outlet needs to be within 6 feet of planned location of the printer. If a new dedicated
dedicated circuit in the direct circuit needs to be run, work with customer to complete prior to installation.
vicinity? ❑ No
See Specifications on page 27 for more information and check the order to confirm any
US, EMEA, and AP require one specific power requirements.
power outlet for the printer.
NOTE: HP recommends installing the printer on its own circuit to prevent possible
Or, is a power outlet in the direct interference from other devices.
vicinity rated to supply the
specific configuration?

Does the room meet the ❑ Yes See Specifications on page 27.
Environmental Specifications?
❑ No

Is there a network connection in ❑ Yes Be sure that it is Ethernet.


the direct vicinity?
❑ No

Will there be direct sunlight on ❑ Yes


the printer?
❑ No

Is there sufficient cooling? ❑ Yes See Specifications on page 27.

❑ No

Is there proper air ventilation? ❑ Yes


(optional)
❑ No

Has the customer IT approved ❑ Yes


the installation? (optional)
❑ No

20 Chapter 3 Worksheets ENWW


Table 3-1 Technical site setup worksheet (continued)

Yes/No Notes

Will the customer IT be testing ❑ Yes


the products prior to making
them available for general use? ❑ No
(optional)

If yes, does the customer agree


that the designated installation
location is also acceptable
during the testing period?
(optional)

Do the installation technicians ❑ Yes


require security clearance at the
customer location? ❑ No

If yes, what is the procedure for


obtaining the clearance?

Who will arrange for obtaining


the clearance? (optional)

ENWW Technical site setup 21


Logistics information
Table 3-2 Logistics worksheet
Yes/No Remarks/Data

What are the customer’s


“normal” receiving hours?

What is the customer's preferred


delivery time? (optional)

Would "after hours" be preferred ❑ Yes


at an additional charge?
(optional) ❑ No

Is a certificate of insurance ❑ Yes


required?
❑ No

Are there any labor union ❑ Yes


constraints or requirements?
❑ No

Is there a truck height receiving ❑ Yes


dock? Height restrictions?
❑ No

What is the height from ground to


dock platform?

Does the receiving dock have ❑ Yes


dock levelers? (optional)
❑ No

Does the receiving dock have a ❑ Yes


dock plate? (optional)
❑ No

Is a lift gate truck required? ❑ Yes

❑ No

If no dock available and ground ❑ Yes


delivery is required, will the area
require special covering? ❑ No

Is delivery area tractor-trailer ❑ Yes


accessible?
❑ No
If no, what is the maximum size
truck accessibility?

Is there room to unpack the ❑ Yes


system on the receiving dock?
❑ No

22 Chapter 3 Worksheets ENWW


Table 3-2 Logistics worksheet (continued)

Yes/No Remarks/Data

Is the delivery of the unit on the ❑ Yes Note that stair climbers are not currently approved for moving floor standing printers. If
same floor as receiving? If no, is needed, lift or hoist the floor standing printers in their crates and keep them in an
an elevator used? Please identify ❑ No upright position.
below.

If no elevator is to be used, how is


the unit to be delivered?

What is the distance in meters


from the receiving area to the
planned copier location?
(optional)

Do the dimensions of doorways ❑ Yes The box for the printer unit requires a doorway opening of 765 mm (30.1 in).
and hallways along the delivery
path meet minimum system ❑ No See Size and weight specifications on page 28 for complete information about box
dimensional requirements? dimensions.

Is there a clear path to the ❑ Yes


planned delivery location?
❑ No

Is the copier room level with ❑ Yes


floor?
❑ No
If no, is there a ramp?

Are their enough people to lift the ❑ Yes The engine assembly is heavy and requires four people to lift it.
engine assembly? (required)
❑ No NOTE: SFP models: Two people are required to move the printer.

MFP models: Three people are required to move the printer.

Is there a possibility to discard ❑ Yes


packaging materials at customer
site? (optional) ❑ No

ENWW Logistics information 23


Network/printer driver setup
(If done by an HP technician)

Table 3-3 Network/printer driver worksheet

Yes/No Remarks/Data

What network topology is in use?

What operating system will be


used on the server?

What operating system will be


used on the clients?

Is DHCP/BOOTP in use? ❑ Yes

If no, what TCP/IP address will be ❑ No


used for the MFP?

What version of TCP/IP is used in ❑ Yes


the deployment?
❑ No
If no, what subnet mask address
will be used for the printer?

If no, what default gateway


address will be used for the
printer?

If no, does a host name need to


be configured (+name)?
(optional)

24 Chapter 3 Worksheets ENWW


Email/Send To configuration
NOTE: Optional: Complete only if the hardware technician is responsible for configuring the Email/Send To
features.

Table 3-4 Email/Send To configuration worksheet

Yes/No Remarks/Data

Is Active Directory, Novell, NTLM ❑ Yes


or something else in use?
(optional) ❑ No

Is DNS in use? (optional) ❑ Yes

If yes, what is the domain name? ❑ No


(optional)

What type of SMTP server is in


use? (MS Exchange, Lotus Notes,
etc.) (optional)

Or, if an ISP mail server is being


used, what is the IP or host name
to the server? (optional)

On what OS is the SMTP server


installed? (optional)

Is LDAP installed on the same ❑ Yes


server as the SMTP server?
(optional) ❑ No

If not, what is the OS of the LDAP


server? (optional)

What is the TCP/IP address of the


SMTP server or host name?

What is the TCP/IP address of the


LDAP server?

What is the port number that


LDAP uses?

What is the search root of the


LDAP server?

Is Send to Folder supported / ❑ Yes


required?
❑ No
If yes, what OS are the shared
folders on?

What type of fax is required to be


supported?

Analog, LAN, Internet?

If LAN fax is required, is there a ❑ Yes


LAN fax server available?
❑ No

If Internet fax is required, is there ❑ Yes


a subscription to an Internet fax
service? ❑ No

ENWW Email/Send To configuration 25


26 Chapter 3 Worksheets ENWW
4 Specifications

● Size and weight specifications

● Operational clearance space requirements

● Environmental specifications

ENWW 27
Size and weight specifications
Table 4-1 Individual unit weight and size information1

Product Height Depth Width Weight (not boxed)

HP PageWide Pro MFP 772dn, HP PageWide Pro MFP 772dw 572 mm (22.5 in) 531 mm (20.9 in) 598 mm (23.5 in) 59.9 kg (132 lbs)

HP PageWide Pro 772zt 1165 mm (45.9 576 mm (22.7 in) 598 mm (23.5 in) 117.5 kg (259 lbs)
in)

HP PageWide Pro MFP 777z 690 mm (27.2 in) 531 mm (20.9 in) 598 mm (23.5 in) 69.2 kg (277 lbs)

HP PageWide Pro MFP 777hc 1165? mm (45.9 576 mm (22.7 in) 598 mm (23.5 in) 126.1 kg (277 lbs)
in)

HP PageWide Pro 750 895 mm (32.2 in) 531 mm (20.9 in) 598 mm (23.5 in) 80 kg (176 lbs)

HP PageWide Managed MFP P77740dn, HP PageWide 572 mm (22.5 in) 531 mm (20.9 in) 598 mm (23.5 in) 59.5 kg (131 lbs)
Managed MFP P77740dw

HP PageWide Managed MFP P77740z, HP PageWide 690 mm (27.2 in) 531 mm (20.9 in) 598 mm (23.5 in) 69.2 kg (152 lbs)
Managed MFP P77750z, HP PageWide Managed MFP
P77760z

HP PageWide Managed MFP P77740zs, HP PageWide 690 mm (27.2 in) 531 mm (20.9 in) 598 mm (23.5 in) 69.2 kg (152 lbs)
Managed MFP P77750zs, HP PageWide Managed MFP
P77760zs

HP PageWide P75050-60 series 570 mm (22.4 in) 531 mm (20.9 in) 598 mm (23.5 in) 59.9 kg (132 lbs)
1 Weight and size information is approximate and for reference only.

28 Chapter 4 Specifications ENWW


Operational clearance space requirements
Make sure the printer is installed in an area with enough space around the device for proper service access and
ventilation. The document feeder requires 508 mm (20 in) above the level of the front edge to fully open. Space
is required between the back of printer and the wall for ventilation.

The following space must be provided around the printer for performance and proper operation. If any option is
installed, provide the additional space for installing it.

NOTE: HP recommends that 18 inches (457.2 mm) be added to the printer rear, side, and front dimensions to
make sure that there is sufficient space to open doors and covers and provide ventilation.

● Rear clearance space: 18 inches (457.2 mm)

Ventilation

● Left clearance space: 13 inches (330.2 mm)

Tray 1 (with extender)

● Right clearance space: 18 inches (457.2 mm)

Right door (printer and/or accessories)

ENWW Operational clearance space requirements 29


Environmental specifications
Table 4-2 Environment specifications1

Environment Operating Transporting

Temperature 15° to 30°C (59° to 86°F) -40° to 60°C (-40° to 140°F)

Relative humidity (RH) 20% to 80% (RH) 90% or less (non-condensing)

Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)

Tilt CAUTION: Take care when moving the printer after the cartridges are installed. The printer
is designed to operate within a levelness of ± 3 degrees.

MFP printers only: If an ESD event occurs when using the printer to copy, a line might
Electrostatic discharge (ESD) appear on the printed (copied) page. This line should disappear if the original page is copied
again.
1 The operating environment of the printer must remain stable.

30 Chapter 4 Specifications ENWW


5 On-site setup

● Unbox and remove packaging

● Install accessories

● Load paper

● Power on

● Install cartridges

● Update Firmware

● Clean laser scanner assembly after setup (MFP models only)

● Print and copy tests

ENWW 31
Unbox and remove packaging
● SFP table top models

● MFP table top models

● MFP floor models

Click here to see a short video about unpacking the printer.

SFP table top models


TIP: After removing the tray, or trays, in this procedure, leave them removed to install any accessories and load
paper.

1. With the top half of the shipping box and the inner plastic bag removed, fold down the front portion of the
box.

52.2 kg
111 lb

2. Do the following:

a. Remove the tray or trays.

b. Grasp the printer at the tray cavity and the read hand holds.

CAUTION: The printer is heavy. Two people are required to move the printer.

c. Lift the printer up and out of the box.

NOTE: This step requires two people.

32 Chapter 5 On-site setup ENWW


3. Remove the blue shipping tape from the printer, and then remove the internal shipping materials from the
tray or trays.

NOTICE: Place the printer in a sturdy, well-ventilated, dust free area, away from direct sun light. Keep the
printer level to avoid cartridge leakage. The printer and the ambient temperature should be 15º-30ºC
(59º-86ºF).

ENWW Unbox and remove packaging 33


4. Open the right door, remove the blue shipping tape, and then remove the two orange shipping restraints.

MFP table top models


TIP: After removing the tray, or trays, in this procedure, leave them removed to install any accessories and load
paper.

1. With the top half of the shipping box and the inner plastic bag removed, fold down the front portion of the
box.

34 Chapter 5 On-site setup ENWW


59.5 kg
131 lb

2. Do the following:

a. Remove the tray or trays.

b. Grasp the printer at the tray cavity and the read hand holds.

CAUTION: The printer is heavy. Three people are required to move the printer.

c. Lift the printer up and out of the box.

NOTE: This step requires three people. The third person should steady the printer when it is picked
up.

ENWW Unbox and remove packaging 35


3. Remove the blue shipping tape from the printer, and then remove the internal shipping materials from the
tray or trays.

NOTICE: Place the printer in a sturdy, well-ventilated, dust free area, away from direct sun light. Keep the
printer level to avoid cartridge leakage. The printer and the ambient temperature should be 15º-30ºC
(59º-86ºF).

36 Chapter 5 On-site setup ENWW


4. Open the right door, remove the blue shipping tape, and then remove the two orange shipping restraints.

ENWW Unbox and remove packaging 37


MFP floor models
1. With the external sides of the shipping box and the inner plastic bag removed, remove the inner packing
materials.

IMPORTANT: Save the card board ramps.

2. Do the following:

a. Attach the ramps to the lower shipping carton as shown below.

b. Grasp the printer and rotate it so that the front of the printer is orientated facing the ramps.

CAUTION: The printer is heavy. Do not let it tip over when handling it.

c. Carefully move the printer off of the shipping carton, down the ramps, and onto the floor

38 Chapter 5 On-site setup ENWW


3. Remove the blue shipping tape from the printer, and then remove the internal shipping materials from the
tray or trays.

NOTICE: Place the printer in a sturdy, well-ventilated, dust free area, away from direct sun light. Keep the
printer level to avoid cartridge leakage. The printer and the ambient temperature should be 15º-30ºC
(59º-86ºF).

ENWW Unbox and remove packaging 39


4. Open the right door, remove the blue shipping tape, and then remove the two orange shipping restraints.

NOTE: If the printer has a stapler, remove one additional shipping restraint (at the rear of the printer).

777zt / 777hc

40 Chapter 5 On-site setup ENWW


Install accessories
● 1x550-sheet feeder

● 1x550-sheet feeder with storage cabinet

● 3x550-sheet feeder

● 4000-sheet high capacity input (HCI) feeder

1x550-sheet feeder
CAUTION: Always turn the printer power off, and then unplug the power cord before installing it on an
accessory.

1. Do the following:

a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now.

b. Remove the blue shipping tape from the accessory.

c. Before proceeding, take note of the location of the alignment pins on the accessory.

2. Do the following:

a. Grasp the printer at the tray cavity and the rear hand holds.

b. Lift the printer up, and then set it down on the accessory. Make sure that the alignment pins go into
the holes in the chassis. The printer must sit flat on top of the accessory.

CAUTION: SFP models: This step requires two people.

MFP models: This step requires three people. The third person should steady the printer when it is
picked up.

ENWW Install accessories 41


3. Do the following:

a. Open the accessory tray, or trays, and then remove any internal shipping materials.

b. Install the correct tray identification plate (see the figure below) on the accessory.

4. Windows: If you attached the accessory before installing the printer software, it is configured during
software installation. If you attached the accessory after software installation, you need to update the
software settings from the Device Settings tab in Printer Properties to configure it.

OS X: After you attach the accessory and send the first print job, the accessory should be automatically
configured. If not, open System Preferences, choose Printers & Scanners, select your printer, then click
Options & Supplies and manually configure the accessory on the Options tab.

42 Chapter 5 On-site setup ENWW


1x550-sheet feeder with storage cabinet
CAUTION: Always turn the printer power off, and then unplug the power cord before installing it on an
accessory.

1. Do the following:

a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now.

b. Remove the blue shipping tape from the accessory.

c. Before proceeding, take note of the location of the alignment pins on the accessory.

2. Do the following:

a. Grasp the printer at the tray cavity and the rear hand holds.

b. Lift the printer up, and then set it down on the accessory. Make sure that the alignment pins go into
the holes in the chassis. The printer must sit flat on top of the accessory.

CAUTION: SFP models: This step requires two people.

MFP models: This step requires three people. The third person should steady the printer when it is
picked up.

NOTE: Install the correct tray identification plate on the accessory.

3. Do the following:

ENWW Install accessories 43


a. Open the accessory tray, or trays, and then remove any internal shipping materials.

b. At the front and rear of the accessory, slide the lock button to the locked position.

WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer
might fall off of the accessory and cause damage or personal injury.

4. Install the correct tray identification plate (see the figure below) on the accessory.

44 Chapter 5 On-site setup ENWW


5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in
toward the accessory until it stops.

NOTE: Install one stabilizer at the front of the accessory, and one at the rear of the accessory.

6. Windows: If you attached the accessory before installing the printer software, it is configured during
software installation. If you attached the accessory after software installation, you need to update the
software settings from the Device Settings tab in Printer Properties to configure it.

OS X: After you attach the accessory and send the first print job, the accessory should be automatically
configured. If not, open System Preferences, choose Printers & Scanners, select your printer, then click
Options & Supplies and manually configure the accessory on the Options tab.

ENWW Install accessories 45


3x550-sheet feeder
CAUTION: Always turn the printer power off, and then unplug the power cord before installing it on an
accessory.

1. Do the following:

a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now.

b. Remove the blue shipping tape from the accessory.

c. Before proceeding, take note of the location of the alignment pins on the accessory.

2. Do the following:

a. Grasp the printer at the tray cavity and the rear hand holds.

b. Lift the printer up, and then set it down on the accessory. Make sure that the alignment pins go into
the holes in the chassis. The printer must sit flat on top of the accessory.

CAUTION: SFP models: This step requires two people.

MFP models: This step requires three people. The third person should steady the printer when it is
picked up.

3. Do the following:

46 Chapter 5 On-site setup ENWW


a. Open the tray, or trays, and then remove any internal shipping materials.

b. At the front and rear of the accessory, slide the lock button to the locked position.

WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer
might fall off of the accessory and cause damage or personal injury.

ENWW Install accessories 47


4. Install the correct tray identification plate (see the figure below) on the accessory.

5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in
toward the accessory until it stops.

NOTE: Install one stabilizer at the front of the accessory, and one at the rear of the accessory.

6. Windows: If you attached the accessory before installing the printer software, it is configured during
software installation. If you attached the accessory after software installation, you need to update the
software settings from the Device Settings tab in Printer Properties to configure it.

OS X: After you attach the accessory and send the first print job, the accessory should be automatically
configured. If not, open System Preferences, choose Printers & Scanners, select your printer, then click
Options & Supplies and manually configure the accessory on the Options tab.

48 Chapter 5 On-site setup ENWW


4000-sheet high capacity input (HCI) feeder
CAUTION: Always turn the printer power off, and then unplug the power cord before installing it on an
accessory.

1. Do the following:

a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now.

b. Remove the blue shipping tape from the accessory.

c. Before proceeding, take note of the location of the alignment pins on the accessory.

2. Do the following:

a. Grasp the printer at the tray cavity and the rear hand holds.

b. Lift the printer up, and then set it down on the accessory. Make sure that the alignment pins go into
the holes in the chassis. The printer must sit flat on top of the accessory.

CAUTION: SFP models: This step requires two people.

MFP models: This step requires three people. The third person should steady the printer when it is
picked up.

3. Do the following:

ENWW Install accessories 49


a. Open the trays, and then remove any internal shipping materials.

b. At the front and rear of the accessory, slide the lock button to the locked position.

WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer
might fall off of the accessory and cause damage or personal injury.

50 Chapter 5 On-site setup ENWW


4. Install the correct tray identification plate (see the figure below) on the accessory.

5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in
toward the accessory until it stops.

NOTE: Install one stabilizer at the front of the accessory, and one at the rear of the accessory.

6. Windows: If you attached the accessory before installing the printer software, it is configured during
software installation. If you attached the accessory after software installation, you need to update the
software settings from the Device Settings tab in Printer Properties to configure it.

OS X: After you attach the accessory and send the first print job, the accessory should be automatically
configured. If not, open System Preferences, choose Printers & Scanners, select your printer, then click
Options & Supplies and manually configure the accessory on the Options tab.

ENWW Install accessories 51


Load paper
● A4 and A3 trays

● High capacity input (HCI) feeder

A4 and A3 trays
The following information describes how to load paper into Tray 2, the dual A3 Trays 2/3, and the optional 550-
sheet trays listed below. These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.

● Dual Trays 2/3 (SFP/MFP models)

● 1x550-sheet feeder

● 1x550-sheet feeder with storage cabinet

● 3x550-sheet feeder

NOTE: This procedure shows the tray installed. However, loading paper is similar if the tray is removed from the
printer.

1. Open the tray.

52 Chapter 5 On-site setup ENWW


2. Adjust the paper-length and paper-width guides by squeezing the blue adjustment latches and sliding the
guides to the size of the paper being used.

3. Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it.

NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full
indicator.

If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam.

ENWW Load paper 53


4. Close the tray.

54 Chapter 5 On-site setup ENWW


High capacity input (HCI) feeder
The following information describes how to load paper in the high-capacity input tray, which is available as an
accessory for all models. The two trays hold up to 4,000 sheets of 75 g/m2 (20 lb) paper.

1. Open the tray.

2. Adjust the paper-length and paper-width guides by squeezing the blue adjustment latches and sliding the
guides to the size of the paper being used.

LTR

A4

ENWW Load paper 55


3. Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it.

NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full
indicator.

If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam.

4. Close the tray.

56 Chapter 5 On-site setup ENWW


Power on
NOTE: An MFP printer is shown below. However, turning the power on is similar for all models.

1. Connect the power cord to the printer and to an AC outlet. Turn the printer on.

NOTE: Only use the power cord that comes with the printer.

2. At the printer control panel select the language, and then follow the instructions on the display.

ENWW Power on 57
Install cartridges
IMPORTANT: Cartridges take about 20 minutes to initialize after insertion. Initialization ensures the best print
quality, speed, and reliability.

NOTE: The large touchscreen printer is shown in the procedure below. However, this installation procedure is
correct for all printer models.

1. Do the following:

a. Open the cartridge door.

b. Remove the blue shipping tape.

c. Pull the orange shipping restraint straight out of the cartridge cavity.

58 Chapter 5 On-site setup ENWW


2. Insert the new cartridge into the product. Make sure the cartridge is firmly in place.

CAUTION: Do not touch the metal connector. Fingerprints might damage the cartridge.

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3. Close the cartridge door.

4. Configure and install

ENWW Install cartridges 59


a. Use the printer IP address to access the HP Embedded Web Server (EWS), HP Jet Admin, or another
management tool to configure the printer when prompted on the display.

b. Go to www.123.hp.com/pagewide to download the basic printer driver with installer, create a


customized install package, or install the full software selection.

60 Chapter 5 On-site setup ENWW


Update Firmware
To download the most recent firmware upgrade for the printer, go to:

● In the US, go to www.hp.com/support/pagewidecolor750 or www.hp.com/support/pagewidecolor772MFP.

a. Select Get drivers, Software, and Firmware, and then select the appropriate product by name.

NOTE: More than one printer model might be listed. Make sure to select the correct model so that
the upgraded firmware supports all of the printer functions.

b. Select the driver language and operating system.

c. Locate the firmware download, and then select Download.

● Outside the U.S., go to www.hp.com/support.

a. Select your country/region.

b. Select Drivers & Downloads.

c. Enter the product name in the Find my product dialogue box, and then select Go.

TIP: Click on the How do I find my product name/number? link to see a short video on identifying the
printer name and number.

d. Select the appropriate product by name.

NOTE: More than one printer model might be listed. Make sure to select the correct model so that
the upgraded firmware supports all of the printer functions.

e. Select the driver language and operating system.

f. Locate the firmware download, and then select Download.

● Determine the installed revision of firmware

● Perform a firmware upgrade

Determine the installed revision of firmware


Determine the installed revision of firmware (large touchscreen)

1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button.

2. Open the following menus:

● Maintenance

● Reports

3. Touch the System Information item.

4. Find the firmware version in the list that appears on the control-panel display. Touch Done to return to the
Troubleshooting sub menu, or use the Back button or Home button to return to the main menu.

ENWW Update Firmware 61


Determine the installed revision of firmware (small touchscreen)

1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button.

2. Open the following menus:

● Maintenance

3. Touch the Setup button (located at the lower left corner of the display).

4. Touch the System Information item.

5. Find the firmware version in the list that appears on the control-panel display. Touch Done to return to the
Troubleshooting sub menu, or use the Back button or Home button to return to the main menu.

Perform a firmware upgrade


Following are the types of firmware upgrade files available:

● EXE file: When this file is opened, the user selects the printer to be upgraded, and the program installs the
upgrade firmware on that printer.

● FUL2 file: This file is copied to the root directory of a USB flash drive. The flash drive is inserted into the USB
port on the printer, which automatically detects the upgrade firmware. The printer prompts the user to
upgrade the firmware.

Firmware upgrade using a USB flash drive


IMPORTANT: When the upgrade is complete, verify that the upgrade firmware version was installed. See
Determine the installed revision of firmware on page 61.

NOTE: USB flash drives that are not using a FAT32 format, or do not have a CD formatted partition, might not
be recognized by the printer. If the printer does not recognize a USB flash drive, try using a different USB flash
drive.

If the firmware version on the USB flash drive is the same as the version already installed on the printer, nothing
happens when a USB flash drive firmware upgrade is attempted.

The USB flash drive firmware upgrade process takes 5 to 7 minutes to complete.

1. Copy the .FUL2 file to a portable USB flash drive.

TIP: There should not be more than one .FUL2 file on the storage device.

2. Turn the printer on, and then wait until it initializes (the Home screen displays on the control panel).

3. Insert the USB flash drive in the USB port on the printer.

4. The Memory Device Options screen appears on the control-panel display.

5. Touch Update Now.

6. The printer automatically downloads the firmware file from the USB flash drive, and the following process
initiates:

● A rotating circle appears on the control-panel display.

● The printer start up screen appears on the control-panel display.

62 Chapter 5 On-site setup ENWW


● A rotating circle and seconds remaining countdown appears on the control-panel display.

● A blue HP logo and grey progress bar appears on the control-panel display.

● A second blue HP logo and grey progress bar appears on the control-panel display.

● A flashing blue HP logo and blue bar appears on the control-panel display.

● The printer restarts with a normal initialization control-panel display

7. When the upgrade is complete, the printer initializes and the Home screen appears on the control-panel
display. Use the control-panel menus, or print a Printer Status Report page to verify that the upgrade
firmware version is installed.

NOTE: If the firmware upgrade fails and the printer will not recover to a usable state, escalate the
problem to a Global Business Unit (GBU).

ENWW Update Firmware 63


Clean laser scanner assembly after setup (MFP models only)
Debris on the scanner glass and/or document feeder reflector affects print quality. Use the following procedure
to clean the scanner glass and document feeder reflector.

1. Press the power button to turn the printer off, and


then disconnect the power cable from the electrical
outlet.

2. Open the scanner lid.

3. Clean the scanner glass, the document feeder


strips, and the reflector with a soft cloth or sponge
that has been moistened with nonabrasive glass
cleaner.
CAUTION: Do not use abrasives, acetone,
benzene, ammonia, ethyl alcohol, or carbon
tetrachloride on any part of the printer; these can
damage the printer. Do not place liquids directly on
the glass or platen. They might seep and damage
the printer.
NOTE: Make sure to clean the small strip of glass
on the left side of the scanner.

64 Chapter 5 On-site setup ENWW


4. Dry the glass and white plastic parts with a
chamois or a cellulose sponge to prevent spotting.
5. Connect the power cable to an outlet, and then
press the power button to turn the printer on.

ENWW Clean laser scanner assembly after setup (MFP models only) 65
Print and copy tests
Perform the following tests to verify that the printer setup was successful:

Print-quality test

1. Print a Printer Status Report, and verify that the expected printing sounds occur.

2. Print a print quality page, and then verify that there are no lines, streaks, banding, or other print quality
defects.

3. Send a print job from the host computer, and then verify that the output meets expectations.

4. Clean the outside of the product with a damp cloth.

Copy-quality test (MFP models)

1. Print a Printer Status Report, and verify that the expected printing sounds occur.

2. Place the Printer Status Report in the document feeder or on the flatbed glass.

3. Print a copy job, and then verify the results.

4. Clean the outside of the product with a damp cloth.

Fax-quality test (fax models)

1. Place the Printer Status Report in the document feeder.

2. Type a valid fax number, and send the fax job.

3. Verify that the send quality and the receive quality meet expectations.

66 Chapter 5 On-site setup ENWW


Index

Symbols/Numerics configurations (MFP 772/777) HP PageWide Pro MFP 77740


1x550-sheet feeder multifunction transactional 10 configurations, multifunction
accessory install 41 configurations (MFP 77740) managed 13
1x550-sheet feeder with storage multifunction managed 13 HP PageWide Pro MFP 77750\60
cabinet configurations (MFP 77750\60) configurations, multifunction
accessory install 43 multifunction managed 16 managed 16
3x550-sheet feeder with storage configurations (Pro 75050)
cabinet single function managed 8 I
accessory install 46 configurations (Pro750) Install accessories 41
4000-sheet high capacity input (HCI) single function transactional 6 Install cartridges 58
feeder
accessory install 49 D L
determine the installed revision of laser scanner assembly
A firmware 61 after setup, clean (MFP models
about this printer 1 only) 64
customer information 4 E load paper
order information 3 environmental specifications 30 trays 52
purpose 2
accessories F O
install 41 firmware on-site final setup
accessories and printers update 61 copy tests (MFP models only) 66
unbox and remove packaging 32 upgrade 62 laser scanner assembly (MFP
accessories, install firmware, downloading new 61 models only) 64
1x550-sheet feeder 41 print tests 66
1x550-sheet feeder with storage G on-site setup 31
cabinet 43 glass, cleaning 64
3x550-sheet feeder 46 P
4000-sheet high capacity input H paper
(HCI) feeder 49 high capacity input (HCI) feeder load 52
accessory install 49 power
C HP PageWide Pro 750 turn on 57
cartridges configurations, single function power on 57
install 58 transactional 6 printers and accessories
cleaning HP PageWide Pro 75050 unbox and remove packaging 32
glass 64 configurations, single function
clearance space requirements 29 managed 8 S
configuration 5 HP PageWide Pro MFP 772/777 scanner
configuration options 6 configurations, multifunction glass cleaning 64
transactional 10 setup
on-site 31

ENWW Index 67
specifications 27
clearance space 29
environmental 30
size 28
weight 28

T
trays
load paper 52
turn on
power 57

U
unbox and remove packaging
printers and accessories 32
update firmware 61
upgrade firmware 62
upgrades, downloading product
firmware 61
USB flash drive
firmware upgrade, control panel
62

W
worksheets 19
email configuration 25
logistics 22
network driver setup 24
printer driver setup 24
sent to configuration 25
technical site setup 20

68 Index ENWW

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