HP Pagewide Pro 750 and MFP 772/777 HP Pagewide Managed P75050 and MFP P77740/P77750/P77760
HP Pagewide Pro 750 and MFP 772/777 HP Pagewide Managed P75050 and MFP P77740/P77750/P77760
HP Pagewide Pro 750 and MFP 772/777 HP Pagewide Managed P75050 and MFP P77740/P77750/P77760
Edition 1, 5/2017
Table of contents
2 Configuration ............................................................................................................................................................................................. 5
Configuration options .............................................................................................................................................................. 6
HP PageWide Pro 750 (transactional) .............................................................................................................. 6
HP PageWide Pro 75050 (managed) ................................................................................................................ 8
HP PageWide Pro MFP 772/777 (transactional) .......................................................................................... 10
HP PageWide Pro MFP 77740 (managed) ..................................................................................................... 13
HP PageWide Pro MFP 77750\60 (managed) .............................................................................................. 16
3 Worksheets ............................................................................................................................................................................................. 19
Technical site setup ................................................................................................................................................................ 20
Logistics information ............................................................................................................................................................. 22
Network/printer driver setup ............................................................................................................................................... 24
Email/Send To configuration ................................................................................................................................................ 25
4 Specifications .......................................................................................................................................................................................... 27
Size and weight specifications ............................................................................................................................................. 28
Operational clearance space requirements ....................................................................................................................... 29
Environmental specifications ............................................................................................................................................... 30
ENWW iii
1x550-sheet feeder with storage cabinet .................................................................................................... 43
3x550-sheet feeder .......................................................................................................................................... 46
4000-sheet high capacity input (HCI) feeder ................................................................................................ 49
Load paper .............................................................................................................................................................................. 52
A4 and A3 trays .................................................................................................................................................. 52
High capacity input (HCI) feeder ...................................................................................................................... 55
Power on .................................................................................................................................................................................. 57
Install cartridges ..................................................................................................................................................................... 58
Update Firmware .................................................................................................................................................................... 61
Determine the installed revision of firmware ............................................................................................... 61
Perform a firmware upgrade ........................................................................................................................... 62
Firmware upgrade using a USB flash drive ............................................................................... 62
Clean laser scanner assembly after setup (MFP models only) ....................................................................................... 64
Print and copy tests ............................................................................................................................................................... 66
Index ............................................................................................................................................................................................................. 67
iv ENWW
1 About this printer
● Order information
● Customer information
ENWW 1
On-site installation guide purpose
Use this On-Site Installation Guide (OSIG) to assess the customer site and to configure and prepare the printer, or
printers, for installation by identifying all required site information. Address any issues in advance to make sure
that the site is ready for installation. The OISG includes collecting information about the following site
requirements:
● Space
● Setup
● Power
● Firmware upgrade
HP recommends that the customer (or, if needed, the site technician) answer all of the informational forms
questions and complete the checklist forms in this OSIG. These questions and checklist forms help prevent a
disappointing customer experience. Installing the printer without the information these questions and checklists
provide is not recommended.
If the customer declines to provide this information, the technician must inform them of the printer delivery and
installation consequences that might impact the process. It is critical to validate that the installation site
accommodates the printer and its service space requirements.
Some informational forms questions and checklist forms are indicated as optional. However, every effort must
be made to fill out the workbook as completely as possible.
Customer address
HP solution architect
● Configuration options
ENWW 5
Configuration options
HP PageWide Pro 750 (transactional)
Table 2-1 HP PageWide Pro 750 (transactional)
Engine configuration
● A = NA
● B = EMMA
● C = LAR
● D = AP
Base memory 8 GB 8 GB
Wifi/BLE/NFC No Yes
Input configurations
Engine configuration
● A = NA
● B = EMMA
● C = LAR
● D = AP
Base memory 8 GB 8 GB
Wifi/BLE/NFC No Yes
Input configurations
Engine configuration
Model name HP PageWide Pro MFP 772dw HP PageWide Pro MFP 750dn HP PageWide Pro MFP 777hc
● A = NA
● B = EMMA
● C = LAR
● D = AP
Base memory 16 GB 16 GB 16 GB
Control panel 109 mm (4.3 in) 109 mm (4.3 in) 203 mm (8 in)
Input configurations
Engine
configuration
Engine
configuration
Model name HP PageWide Pro MFP 77740dn HP PageWide Pro MFP 77740dw HP PageWide Pro MFP 77740z
● A = NA
● B = EMMA
● C = LAR
● D = AP
Base memory 16 GB 16 GB 16 GB
Control panel 109 mm (4.3 in) 109 mm (4.3 in) 203 mm (8 in)
Input configurations
Engine
configuration
Engine
configuration
Model name HP PageWide Pro MFP 77750z HP PageWide Pro MFP 77760z
● A = NA
● B = EMMA
● C = LAR
● D = AP
Base memory 16 GB 16 GB
Input configurations
Engine configuration
● Logistics information
● Email/Send To configuration
ENWW 19
Technical site setup
Table 3-1 Technical site setup worksheet
Yes/No Notes
Will the printer physically fit ❑ Yes See Specifications on page 27.
based on the operating size
specification where it will be ❑ No HP recommends that the installation site also support the Serviceability Space
installed? Requirements that allows for 18 inches (457.2 mm) of servicing space on all four sides.
Equipment can be repositioned during the service visit to accommodate the Service Space
Requirements.
Is the floor level? (optional) ❑ Yes See Specifications on page 27, weight specs.
❑ No
Is the floor stable? (optional) ❑ Yes See Specifications on page 27, weight specs.
❑ No
Is there any carpeting or ❑ Yes Thick carpeting can cause a floor standing printer to lean.
flooring that requires protection
or reinforcement? ❑ No
Is required power available on a ❑ Yes The outlet needs to be within 6 feet of planned location of the printer. If a new dedicated
dedicated circuit in the direct circuit needs to be run, work with customer to complete prior to installation.
vicinity? ❑ No
See Specifications on page 27 for more information and check the order to confirm any
US, EMEA, and AP require one specific power requirements.
power outlet for the printer.
NOTE: HP recommends installing the printer on its own circuit to prevent possible
Or, is a power outlet in the direct interference from other devices.
vicinity rated to supply the
specific configuration?
Does the room meet the ❑ Yes See Specifications on page 27.
Environmental Specifications?
❑ No
❑ No
Yes/No Notes
❑ No
Yes/No Remarks/Data
Is the delivery of the unit on the ❑ Yes Note that stair climbers are not currently approved for moving floor standing printers. If
same floor as receiving? If no, is needed, lift or hoist the floor standing printers in their crates and keep them in an
an elevator used? Please identify ❑ No upright position.
below.
Do the dimensions of doorways ❑ Yes The box for the printer unit requires a doorway opening of 765 mm (30.1 in).
and hallways along the delivery
path meet minimum system ❑ No See Size and weight specifications on page 28 for complete information about box
dimensional requirements? dimensions.
Are their enough people to lift the ❑ Yes The engine assembly is heavy and requires four people to lift it.
engine assembly? (required)
❑ No NOTE: SFP models: Two people are required to move the printer.
Yes/No Remarks/Data
Yes/No Remarks/Data
● Environmental specifications
ENWW 27
Size and weight specifications
Table 4-1 Individual unit weight and size information1
HP PageWide Pro MFP 772dn, HP PageWide Pro MFP 772dw 572 mm (22.5 in) 531 mm (20.9 in) 598 mm (23.5 in) 59.9 kg (132 lbs)
HP PageWide Pro 772zt 1165 mm (45.9 576 mm (22.7 in) 598 mm (23.5 in) 117.5 kg (259 lbs)
in)
HP PageWide Pro MFP 777z 690 mm (27.2 in) 531 mm (20.9 in) 598 mm (23.5 in) 69.2 kg (277 lbs)
HP PageWide Pro MFP 777hc 1165? mm (45.9 576 mm (22.7 in) 598 mm (23.5 in) 126.1 kg (277 lbs)
in)
HP PageWide Pro 750 895 mm (32.2 in) 531 mm (20.9 in) 598 mm (23.5 in) 80 kg (176 lbs)
HP PageWide Managed MFP P77740dn, HP PageWide 572 mm (22.5 in) 531 mm (20.9 in) 598 mm (23.5 in) 59.5 kg (131 lbs)
Managed MFP P77740dw
HP PageWide Managed MFP P77740z, HP PageWide 690 mm (27.2 in) 531 mm (20.9 in) 598 mm (23.5 in) 69.2 kg (152 lbs)
Managed MFP P77750z, HP PageWide Managed MFP
P77760z
HP PageWide Managed MFP P77740zs, HP PageWide 690 mm (27.2 in) 531 mm (20.9 in) 598 mm (23.5 in) 69.2 kg (152 lbs)
Managed MFP P77750zs, HP PageWide Managed MFP
P77760zs
HP PageWide P75050-60 series 570 mm (22.4 in) 531 mm (20.9 in) 598 mm (23.5 in) 59.9 kg (132 lbs)
1 Weight and size information is approximate and for reference only.
The following space must be provided around the printer for performance and proper operation. If any option is
installed, provide the additional space for installing it.
NOTE: HP recommends that 18 inches (457.2 mm) be added to the printer rear, side, and front dimensions to
make sure that there is sufficient space to open doors and covers and provide ventilation.
Ventilation
Tilt CAUTION: Take care when moving the printer after the cartridges are installed. The printer
is designed to operate within a levelness of ± 3 degrees.
MFP printers only: If an ESD event occurs when using the printer to copy, a line might
Electrostatic discharge (ESD) appear on the printed (copied) page. This line should disappear if the original page is copied
again.
1 The operating environment of the printer must remain stable.
● Install accessories
● Load paper
● Power on
● Install cartridges
● Update Firmware
ENWW 31
Unbox and remove packaging
● SFP table top models
1. With the top half of the shipping box and the inner plastic bag removed, fold down the front portion of the
box.
52.2 kg
111 lb
2. Do the following:
b. Grasp the printer at the tray cavity and the read hand holds.
CAUTION: The printer is heavy. Two people are required to move the printer.
NOTICE: Place the printer in a sturdy, well-ventilated, dust free area, away from direct sun light. Keep the
printer level to avoid cartridge leakage. The printer and the ambient temperature should be 15º-30ºC
(59º-86ºF).
1. With the top half of the shipping box and the inner plastic bag removed, fold down the front portion of the
box.
2. Do the following:
b. Grasp the printer at the tray cavity and the read hand holds.
CAUTION: The printer is heavy. Three people are required to move the printer.
NOTE: This step requires three people. The third person should steady the printer when it is picked
up.
NOTICE: Place the printer in a sturdy, well-ventilated, dust free area, away from direct sun light. Keep the
printer level to avoid cartridge leakage. The printer and the ambient temperature should be 15º-30ºC
(59º-86ºF).
2. Do the following:
b. Grasp the printer and rotate it so that the front of the printer is orientated facing the ramps.
CAUTION: The printer is heavy. Do not let it tip over when handling it.
c. Carefully move the printer off of the shipping carton, down the ramps, and onto the floor
NOTICE: Place the printer in a sturdy, well-ventilated, dust free area, away from direct sun light. Keep the
printer level to avoid cartridge leakage. The printer and the ambient temperature should be 15º-30ºC
(59º-86ºF).
NOTE: If the printer has a stapler, remove one additional shipping restraint (at the rear of the printer).
777zt / 777hc
● 3x550-sheet feeder
1x550-sheet feeder
CAUTION: Always turn the printer power off, and then unplug the power cord before installing it on an
accessory.
1. Do the following:
a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now.
c. Before proceeding, take note of the location of the alignment pins on the accessory.
2. Do the following:
a. Grasp the printer at the tray cavity and the rear hand holds.
b. Lift the printer up, and then set it down on the accessory. Make sure that the alignment pins go into
the holes in the chassis. The printer must sit flat on top of the accessory.
MFP models: This step requires three people. The third person should steady the printer when it is
picked up.
a. Open the accessory tray, or trays, and then remove any internal shipping materials.
b. Install the correct tray identification plate (see the figure below) on the accessory.
4. Windows: If you attached the accessory before installing the printer software, it is configured during
software installation. If you attached the accessory after software installation, you need to update the
software settings from the Device Settings tab in Printer Properties to configure it.
OS X: After you attach the accessory and send the first print job, the accessory should be automatically
configured. If not, open System Preferences, choose Printers & Scanners, select your printer, then click
Options & Supplies and manually configure the accessory on the Options tab.
1. Do the following:
a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now.
c. Before proceeding, take note of the location of the alignment pins on the accessory.
2. Do the following:
a. Grasp the printer at the tray cavity and the rear hand holds.
b. Lift the printer up, and then set it down on the accessory. Make sure that the alignment pins go into
the holes in the chassis. The printer must sit flat on top of the accessory.
MFP models: This step requires three people. The third person should steady the printer when it is
picked up.
3. Do the following:
b. At the front and rear of the accessory, slide the lock button to the locked position.
WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer
might fall off of the accessory and cause damage or personal injury.
4. Install the correct tray identification plate (see the figure below) on the accessory.
NOTE: Install one stabilizer at the front of the accessory, and one at the rear of the accessory.
6. Windows: If you attached the accessory before installing the printer software, it is configured during
software installation. If you attached the accessory after software installation, you need to update the
software settings from the Device Settings tab in Printer Properties to configure it.
OS X: After you attach the accessory and send the first print job, the accessory should be automatically
configured. If not, open System Preferences, choose Printers & Scanners, select your printer, then click
Options & Supplies and manually configure the accessory on the Options tab.
1. Do the following:
a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now.
c. Before proceeding, take note of the location of the alignment pins on the accessory.
2. Do the following:
a. Grasp the printer at the tray cavity and the rear hand holds.
b. Lift the printer up, and then set it down on the accessory. Make sure that the alignment pins go into
the holes in the chassis. The printer must sit flat on top of the accessory.
MFP models: This step requires three people. The third person should steady the printer when it is
picked up.
3. Do the following:
b. At the front and rear of the accessory, slide the lock button to the locked position.
WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer
might fall off of the accessory and cause damage or personal injury.
5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in
toward the accessory until it stops.
NOTE: Install one stabilizer at the front of the accessory, and one at the rear of the accessory.
6. Windows: If you attached the accessory before installing the printer software, it is configured during
software installation. If you attached the accessory after software installation, you need to update the
software settings from the Device Settings tab in Printer Properties to configure it.
OS X: After you attach the accessory and send the first print job, the accessory should be automatically
configured. If not, open System Preferences, choose Printers & Scanners, select your printer, then click
Options & Supplies and manually configure the accessory on the Options tab.
1. Do the following:
a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now.
c. Before proceeding, take note of the location of the alignment pins on the accessory.
2. Do the following:
a. Grasp the printer at the tray cavity and the rear hand holds.
b. Lift the printer up, and then set it down on the accessory. Make sure that the alignment pins go into
the holes in the chassis. The printer must sit flat on top of the accessory.
MFP models: This step requires three people. The third person should steady the printer when it is
picked up.
3. Do the following:
b. At the front and rear of the accessory, slide the lock button to the locked position.
WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer
might fall off of the accessory and cause damage or personal injury.
5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in
toward the accessory until it stops.
NOTE: Install one stabilizer at the front of the accessory, and one at the rear of the accessory.
6. Windows: If you attached the accessory before installing the printer software, it is configured during
software installation. If you attached the accessory after software installation, you need to update the
software settings from the Device Settings tab in Printer Properties to configure it.
OS X: After you attach the accessory and send the first print job, the accessory should be automatically
configured. If not, open System Preferences, choose Printers & Scanners, select your printer, then click
Options & Supplies and manually configure the accessory on the Options tab.
A4 and A3 trays
The following information describes how to load paper into Tray 2, the dual A3 Trays 2/3, and the optional 550-
sheet trays listed below. These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.
● 1x550-sheet feeder
● 3x550-sheet feeder
NOTE: This procedure shows the tray installed. However, loading paper is similar if the tray is removed from the
printer.
3. Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it.
NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full
indicator.
If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam.
2. Adjust the paper-length and paper-width guides by squeezing the blue adjustment latches and sliding the
guides to the size of the paper being used.
LTR
A4
NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full
indicator.
If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam.
1. Connect the power cord to the printer and to an AC outlet. Turn the printer on.
NOTE: Only use the power cord that comes with the printer.
2. At the printer control panel select the language, and then follow the instructions on the display.
ENWW Power on 57
Install cartridges
IMPORTANT: Cartridges take about 20 minutes to initialize after insertion. Initialization ensures the best print
quality, speed, and reliability.
NOTE: The large touchscreen printer is shown in the procedure below. However, this installation procedure is
correct for all printer models.
1. Do the following:
c. Pull the orange shipping restraint straight out of the cartridge cavity.
CAUTION: Do not touch the metal connector. Fingerprints might damage the cartridge.
p
Setu
w
Yello
y
olog n
Tech
wide
Page
a. Select Get drivers, Software, and Firmware, and then select the appropriate product by name.
NOTE: More than one printer model might be listed. Make sure to select the correct model so that
the upgraded firmware supports all of the printer functions.
c. Enter the product name in the Find my product dialogue box, and then select Go.
TIP: Click on the How do I find my product name/number? link to see a short video on identifying the
printer name and number.
NOTE: More than one printer model might be listed. Make sure to select the correct model so that
the upgraded firmware supports all of the printer functions.
1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
● Maintenance
● Reports
4. Find the firmware version in the list that appears on the control-panel display. Touch Done to return to the
Troubleshooting sub menu, or use the Back button or Home button to return to the main menu.
1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
● Maintenance
3. Touch the Setup button (located at the lower left corner of the display).
5. Find the firmware version in the list that appears on the control-panel display. Touch Done to return to the
Troubleshooting sub menu, or use the Back button or Home button to return to the main menu.
● EXE file: When this file is opened, the user selects the printer to be upgraded, and the program installs the
upgrade firmware on that printer.
● FUL2 file: This file is copied to the root directory of a USB flash drive. The flash drive is inserted into the USB
port on the printer, which automatically detects the upgrade firmware. The printer prompts the user to
upgrade the firmware.
NOTE: USB flash drives that are not using a FAT32 format, or do not have a CD formatted partition, might not
be recognized by the printer. If the printer does not recognize a USB flash drive, try using a different USB flash
drive.
If the firmware version on the USB flash drive is the same as the version already installed on the printer, nothing
happens when a USB flash drive firmware upgrade is attempted.
The USB flash drive firmware upgrade process takes 5 to 7 minutes to complete.
TIP: There should not be more than one .FUL2 file on the storage device.
2. Turn the printer on, and then wait until it initializes (the Home screen displays on the control panel).
3. Insert the USB flash drive in the USB port on the printer.
6. The printer automatically downloads the firmware file from the USB flash drive, and the following process
initiates:
● A blue HP logo and grey progress bar appears on the control-panel display.
● A second blue HP logo and grey progress bar appears on the control-panel display.
● A flashing blue HP logo and blue bar appears on the control-panel display.
7. When the upgrade is complete, the printer initializes and the Home screen appears on the control-panel
display. Use the control-panel menus, or print a Printer Status Report page to verify that the upgrade
firmware version is installed.
NOTE: If the firmware upgrade fails and the printer will not recover to a usable state, escalate the
problem to a Global Business Unit (GBU).
ENWW Clean laser scanner assembly after setup (MFP models only) 65
Print and copy tests
Perform the following tests to verify that the printer setup was successful:
Print-quality test
1. Print a Printer Status Report, and verify that the expected printing sounds occur.
2. Print a print quality page, and then verify that there are no lines, streaks, banding, or other print quality
defects.
3. Send a print job from the host computer, and then verify that the output meets expectations.
1. Print a Printer Status Report, and verify that the expected printing sounds occur.
2. Place the Printer Status Report in the document feeder or on the flatbed glass.
3. Verify that the send quality and the receive quality meet expectations.
ENWW Index 67
specifications 27
clearance space 29
environmental 30
size 28
weight 28
T
trays
load paper 52
turn on
power 57
U
unbox and remove packaging
printers and accessories 32
update firmware 61
upgrade firmware 62
upgrades, downloading product
firmware 61
USB flash drive
firmware upgrade, control panel
62
W
worksheets 19
email configuration 25
logistics 22
network driver setup 24
printer driver setup 24
sent to configuration 25
technical site setup 20
68 Index ENWW