820 BANKNOTE COUNTER

USER MANUAL
2022
User Manual
Version 3.0
Contents
Introduction.............................................................................................. 2
Specifications............................................................................................ 2
Safety Precautions..................................................................................... 4
Delivery Set.............................................................................................. 5
Appearance.............................................................................................. 5
Control panel............................................................................................ 6
Outer sensors, path sensors and redirector.................................................... 7
GETTING STARTED.................................................................................... 8
Operation................................................................................................. 9
Counter settings menu............................................................................... 12
«Common» Submenu................................................................................. 12
Detection.............................................................................................. 12
Count rate............................................................................................ 13
INFO.................................................................................................... 14
POCKET LIMITS..................................................................................... 14
PRINT................................................................................................... 15
«MODE» Submenu..................................................................................... 16
«ADVANCED» Submenu.............................................................................. 18
«THEMES» Submenu.................................................................................. 19
«LANGUAGE» Submenu.............................................................................. 20
Keys I and II............................................................................................. 20
Counting mode key (COUNT, MIX, MULTI, DEN)............................................. 22
CURRENCY key......................................................................................... 26
PRINT key................................................................................................ 30
RESET key................................................................................................ 30
REPORT key.............................................................................................. 30
ADD key................................................................................................... 36
AUTO/MAN key.......................................................................................... 36
UV/MG/STRICT key.................................................................................... 36
BATCH AMOUNT and BATCH QUANTITY......................................................... 37
ORIENTATION key...................................................................................... 40
«SERIAL NUMBERS» Submenu.................................................................... 42
«FITNESS SORTING» Submenu................................................................... 56
FIT mode.............................................................................................. 57
ATM mode............................................................................................ 58
UNFIT parameters menu......................................................................... 59
ATM parameters menu........................................................................... 64
POCKETS menu..................................................................................... 64
MESSAGES IN COURSE OF OPERATION........................................................ 65
MESSAGES IN COURSE OF COUNT............................................................... 66
CONNECTION OF EXTERNAL DEVICES.......................................................... 69
MAINTENANCE.......................................................................................... 69
TROUBLESHOOTING.................................................................................. 69
TRANSPORTATION AND STORAGE................................................................ 70
WARRANTY AND SUPPORT.......................................................................... 70
FIRMWARE UPDATE................................................................................... 71

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Introduction Touchscreen................................................................... resistive

Dear Customer, Power................................................................... AC 100-240 V, ~50/60 Hz
We would like to thank you for purchase of DORS 820, two pocket banknote Current consumption............................................ 2A (100V); 1A (240V)
counter that recognizes value and authenticity of banknotes of different Operation temperature range............................... 10°C… 35°C
currencies, and sort them by orientation, denomination, fitness. Relative humidity, 25°C................................................. 40%...80%
DORS 820 (hereafter «counter») is developed by KB DORS, Russia, and Atmospheric pressure.......................................... 84…107kPa
manufactured by DORS Industries (China) Ltd. (630…800 mm Hg)
The machine is intended for counting and sorting of US dollars, Euros and Overall dimensions:....................................................... Height 345mm
other world and local currencies (depending on client's choice and availability Width 305mm
of certain currency's software). Authenticity verification is based on numerous Depth 295mm
machine-readable security features of banknotes. Net weight...................................................................... 10 kg
Gross weight.................................................................. 13 kg
Attention! Life time......................................................................... 7 years

The counter contains the hazardous moving parts. Carefully read the
Safety Precautions stated in this Manual before you use this machine.

Specifications:
Hopper capacity1............................................................ 800 banknotes
Stacker capacity............................................................. 200 banknotes
Reject pocket capacity................................................... 100 banknotes
Banknotes count rate..................................................... 600/900
/1200/1500 npm ±10%
Banknotes size....................................................... width 100...190mm,
length 58...90mm,
thickness 0.05...0.2mm
Batch size....................................................................... 1—999 banknotes
Banknotes feeder........................................................... roller, friction type
Sensors......................... Two Contact Image Sensors 200dpi, powered by
patented Banknote Validation System (BVS).
UV 370nm sensors: transmitting - 2 pcs, reflecting -
2 pcs.
Magnet sensor: multichannel; controlling the 1
Here and below, the capacity (hopper, stacker, rejection) is given for the new banknotes. The
central and lateral areas of the banknote.
capacity depends on banknotes fitness, therefore it is not recommended to use the maximum
Display.......................... TFT LCD, 480x272, High Color (64K), 4,3” values of the pockets' capacities for worn out banknotes.

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Safety Precautions Delivery Set:

BANKNOTES COUNTER DORS 820......................................... 1 pc.
To avoid personal injuries and to ensure a reliable counter operation, please Power cord.................................................................................. 1 pc.
comply with the following operating and safety requirements: Stylus.......................................................................................... 2 pcs.
USB cable (A-B).......................................................................... 1 pc.
• The counter’s rotating parts are potentially hazardous for the user. Do not Quick start guide......................................................................... 1 pc.
touch the rotating parts as it may cause an injury. We highly recommend that Calibration cards......................................................................... 1 set
the user avoid wearing any jewelry and loose clothes, and cover long hair Package...................................................................................... 1 set
when operating the machine. Banknote guide........................................................................... 2 pcs.
• Make sure the counter is stopped before removing the banknotes. Cleaning brush............................................................................ 1 pc.
• Do not touch the counter, the power supply plug and the power cord with wet Tissue.......................................................................................... 1 pc.
hands as it may cause an electric shock.
• When closing the top cover, mind your fingers as you may squeeze them. Appearance
• At operation with an open top cover, make sure about its steady state.
A sudden closing of the cover may cause an injury. Fig. 1 2 2
• Avoid metal object or liquid entering the counter.
• Use AC mains outlet with a protective earth contact (PE) to connect the 1 4
counter to the power supply. The outlet should be near the user's workplace.
• Confirm AC mains meets the counter power requirements; do not pull the 4 3
power cord to disconnect it from the outlet, neither bend it nor twist.
• If you do not use the counter for a long time, put its power switch to «0» 5
position. Having the work complete disconnect the machine from the power
supply. 10
• Install the counter on an even horizontal surface.
• When the counter is counting, do not switch it off, do not pull the power plug 6
out of mains outlet and do not open machine's top cover. This may cause a
damage of the counter.
• Before cleaning the sensors of the path, make sure the counter is switched 11
off and disconnected from mains outlet.
• When choosing the place for the installation avoid the areas with high level 8
of dust content.
• At installation and use of the counter, keep some space sufficient for 9
opening its upper part and getting access to the path.
• To avoid any inflammation or short circuit, do not install the counter in the 7
places where it may be a risk of a soot or steam exposure.
• Avoid mechanical stress on the counter during operation, don’t tilt the
counter.

1 Gap adjustment screw

2 Banknote guide 7 Stacker
3 Hopper 8 Stacker wheel
4 Top cover locks 9 Carrying handles.
5 Control panel 10 Top cover
6 Reject pocket 11 Base

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Appearance Outer sensors, path sensors and redirector

To open the path, press simultaneously top cover locks (see Fig.1, pos.4),
Fig. 2 and pull up the top cover. To close the path, push the top cover down to a click.

Outer sensors, path sensors and the redirector are shown in figures
4, 5, 6, 7.
18
1 Hopper sensor
Fig. 4
2 Reject pocket sensor
15 3 Stacker receiving sensor
1 4 Stacker transmitting sensor
16
18 12 17

13 9
2
19 14

4
9 Carrying handles 16 USB connector 3
12 Power switch 17 External display connector
13 Fuse 18 Cover
14 Power cable socket 19 Ethernet connector (DORS 820 Е)
15 External printer
/ CCTV connector
Fig. 5
Do not connect USB cable to the connector for external display
(see pos. 17 Fig. 2) or to the Ethernet connector (see pos. 19 Fig. 2). 5 UV transmitting sensors / path 5 5
Do not connect Ethernet cable to the connector for an external display input sensors
(see pos. 17 Fig. 2). This can lead to damage to the device. 6 IR and red
backlight 7
Control panel 7

Fig. 3

1 Start / User select 8

6
keys
2 Main operation modes 9 Fig. 6
keys
3 Colour touchscreen
display 7 Scanner CIS
8 UV reflection sensors
1 3 2 1 9 Magnet sensors

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Fig. 7 Fig. 10 Fig. 11

10 10 Path sensors
11
11 Redirector

7 Connect the counter to AC mains with the power cable.

GETTING STARTED
Make sure that the safety precautions mentioned in this manual are
kept.
1 Install the banknote guides (Fig. 1, pos. 2) included in the delivery set:
2 Take one banknote guide and match the tabs of the guide (see Fig. 8) with OPERATION
the slots of the banknote guide holder (see Fig. 9). 1 Make sure that the safety precautions mentioned in this manual are kept.
3 Push the guide into the holder (see Fig. 10).
4 To fasten the guide on the holder, move it down up to the stop (see Fig. 11).
5 Repeat points 2-4 for the second banknote guide. 2 Switch the counter on by the power switch (Fig. 2, pos. 12). The counter will
6 To check that the banknote guides are installed properly, move the guides start up and run self-test. An image (see Fig. 12) will appear in the display.
manually aside, to the maximum and minimum; the movement should be During self-test the loading progress bar will move, the stacker wheels
synchronous and without jamming.
(Fig. 1, pos. 8) and the hopper rollers (Fig. 1, pos 3) will rotate.
To remove the guide (for instance, for transportation), take the upper part of
the guide, press it slightly and then pull it up. Fig. 12
Firmware version
Banknote guide
holders
Fig. 8

Currency base
Tabs
Loading
progress bar

Clamps Fig. 9 After the self-test the counter returns beep signal and the display will show
the main menu (Fig. 13):

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Fig. 13 – MG (magnet) detection: off

– DEN (density) detection: on
– Orientation sorting (ORT): off
2 6 7 8 13 15 19 12 – Information output: printer (manual); 9600bps
– Advanced rendering mode: off
5 1 17 3 4 16 11 10 9 – Sound volume: 50%
– Screen brightness: 100%
– Display theme: grey
– Stacker limit: 200 banknotes
– Reject pocket limit: 50 banknotes
– User profile: “I”
– Serial numbers detection: off
20 – Fitness mode: off
3 Adjust the feeder gap. The manufacturer presets the gap in accordance with
18 the currencies to be counted. However, if the counter often rejects the
genuine banknotes and the report (see section «Operation Keys»,
REPORT Key, Fig. 49) returns «Small Notes Gap», «Double Note» or
«Dimensions» as the reason of the banknotes rejection, then turn screw 1
slightly clockwise (toward «–») to reduce the gap (see Fig. 1). If the
rejection report returns «Skew Error», «Length» or «Dimensions», then turn
14 screw 1 slightly counterclockwise (toward «+») to increase the gap (see
Fig. 1). The gap between separating rollers and feeding rollers should make
one note to pass free between the rollers but prevent two notes put together
from passing (see Figure 14). To check a gap, use a banknote of good
quality, not worn out one. Rotate the feeding wheels to set the position of the
1 Count mode key; 12 Settings menu key; rollers so that there are no ripples in a place where the note passes. Put the
2 Count speed key; 13 Selected currency indicator / short side of the banknote between the separating rollers and feeding
3 Banknote orientation sorting key; Currency select key;
4 Batch mode key 14 Counted banknotes quantity; rollers. The banknote should pass through with a little tension. If one
(inactive in MULTI mode); 15 Rejected banknotes quantity; banknote passes very easily, then decrease the gap. If one banknote
5 Currency select key; 16 Counted sum; passes between the rollers with difficulty, then increase the gap. Continue
6 Send count results to the printer key; 17 System time; gap setting until the banknote passes through rollers with a little tension.
7 Count reset key; 18 Ethernet connection indicator (red -
8 Enter «REPORT» key; off; green-blue or green-grey flashing
9 ADD mode on/off key; – exchange data with the server);
10 Auto / Manual start key; 19 Banknote S/N detection indicator;
Fig. 14
А B C
11 UV detection, Magnet detection, 20 System time.
optical density and strict test on/off key;

Now the counter is ready to count the banknotes in factory default mode2:

The gap
– Language: English; Banknote
– Currency: auto recognition by the first note in the batch;
– Count mode: MIX; 4 Adjust banknote guides to the longest banknote in the counted batch,
– Start mode: AUTO; prepare the batch as shown in Fig.15: take out torn, wet, dirty and greasy
– ADD mode: off notes. The banknotes should not protrude from the batch.
– Batch mode: off Put the prepared banknotes in the centre of the hopper, avoiding the skew.
– Count rate: 900 notes per minute The counter will start operation. Counting is stopped when the number of
– UV-T, UV-R detection: off the notes equal to the stacker capacity has been counted. After the
2
banknotes have been removed out of the stacker, the device resumes
Factory default settings may be revised to match customer requirements. operation automatically.

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5 If any error occurs, please follow the advices of the «Error Messages» DENSITY is banknote optical density control. When is on, the
section. banknotes with increased density (for instance, two notes stuck together) as
Advice: For customer's convenience we suggest to use a stylus designed well as the banknotes with increased transparency will be redirected to reject
to control the devices with a touchscreen. The stylus will facilitate your work pocket (reject reason is available in REPORT menu).
with the counter. Two styluses for the resistive touch screens are the part of
delivery set (see Fig.16). MG is magnet marks control. When is on, the banknotes without
magnet marks will be redirected to reject pocket (reject reason is available in
Fig. 15 Fig. 16 REPORT menu).

UV-R is reflective UV control. When is on, the banknotes with increa-

sed UV-luminescence (for instance, counterfeit notes printed on regular
paper) will be redirected to reject pocket (reject reason is available in REPORT
menu).

Counter settings menu STRICT is strict verification level. When is off, the banknotes are
To enter User settings menu touch MENU icon (see Fig.13). The display will checked for the main authentication features only. When is on, the
return User settings menu. In its left part, there are the submenu keys, in the banknotes are checked for both main and additional authentication features (if
right part there are the corresponding parameters. any additional features are available)
To save the changes and exit the menu touch . After the exit the screen
shows the selected settings. IMPORTANT: When is on, authenticity control degree of the bank-
To exit without saving touch . notes increases, but the number of rejected banknotes may increase, (reject
reason is «suspicious note»).
Note: Don’t turn off STRICT if counted banknotes authenticity is uncertain.
1 «Common» Submenu (see Fig.17)
Contains the categories «Detection», «Count rate», «Add», Fig. 17
and the keys «Info», «Pocket limits», «Print», «Addit.»
Detection
Each counting mode has own range of available detection.
In COUNT mode the transmissive UV control (UV-T) and the optical density
control of banknotes (DENSITY) are available.
In DEN and MIX modes the available kinds of detection are: the reflective
UV control (UV-R), magnetic marks control (MG), strict level of counterfeit
detection (STRICT).
UV-T and UV-R are respectively translucent and reflective ultraviolet
detection mode. When it's activated ( , ), and a banknote with
an increased UV fluorescence has been found (for example, a counterfeit Count rate
printed on plain paper), the banknote goes to the reject pocket (the reasons of The user can choose any of four counting rates (600, 900 (1000), 1200, or
rejection are available in the «REPORT» submenu). 1500 banknotes per minute). The check-box against the selected speed is
UV-T is translucent UV control. When is on, the banknotes with highlighted in blue. For counting of worn notes we suggest lower speed (600 or
increased UV-luminescence (for instance, counterfeit notes printed on regular 900 notes/min).
paper) will be redirected to reject pocket (reject reason is available in REPORT Warning: When S/N or Fitness mode is on, only two counting speeds (600
menu). and 1000 notes/min) are available.

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Reduced sensitivity Stacker limit is maximum banknotes quantity that will be stacked. The limit
has two values: 100 or 200 banknotes; having reached the selected value the
Reduced sensitivity is switched off by default counter will stop and resume operation after emptying the stacker (and
Switching on Reduced sensitivity increases banknote touching «I» or «II» key in manual start mode).
position detection but the banknotes with transparent inserts can’t be counted. Selected stacker limit is highlighted in blue. Touch the desired limit value to
select it.
Density level The reject pocket has an adjustable limit value. As soon as the specified
The setting allows adjusting the scanner to detect the banknotes with limit is reached, the counter stops and resumes its operation after the
different optical density in COUNT mode. banknotes have been removed from the reject pocket (and touching «I» or «II»
Light and dark banknotes can be best detected when the right setting is key in manual start mode).
selected: The default (optimal) value of the reject pocket limit is 50 banknotes. The
1– For the new banknotes and the banknotes with the even optical density; user can change the limit within the range of 25 to 100 banknotes. To change
2– For moderate worn-out banknotes; the limit, move a slider to the required value. The slider moves by steps of 5
3– For the worn-out (dirty) banknotes and the banknotes with uneven optical notes each.
density (e.g. USD). Warning: For counting of worn notes we suggest the reject pocket limit
would not exceed 50 notes; otherwise it may cause unsmooth stacking or
INFO notes jamming.
This screen contains the information about the device identifier (UIN), the Note: Please mind that all the banknotes that do not match the counting /
firmware versions, the supported languages, the supported currencies, and sorting criteria get into the reject pocket, including the notes with tears and
the currency database version (see Fig. 18, Fig. 19). Touch the blue arrow to other mechanical damages. To prevent further banknote damage please don’t
scroll the screen up/down. set reject pocket limit too high.
Fig. 18 Fig. 19
PRINT
The icon (see Fig.17) will open INFO OUTPUT METHOD submenu
(see Fig. 21)
Select information output device in this menu:
1 2 • CCTV.
• PRINTER (AUTO) – automatic output to the printer.
PRINTER (MAN) – manually send info to the printer by touching icon
(see Fig.13 pos.6).
• DORS 85 / DORS 90 – select external display.
POCKET LIMITS
The icon (see Fig.17) will open pockets limit menu (see Fig. 20).
Fig. 21
Fig. 20

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CONNECTION SPEED – select counter’s COM-port bit rate to establish When the hopper is empty, the next count will start from zero, not from
connection with external device. the previous amount.
icon will send test information to output device. If connection settings Touch Batch Continue icon to activate/deactivate the mode (see Fig. 22).
are correct, you will receive a report about successful connection (CCTV OSD
message or printer receipt).
BATCH CLEAR
2 «MODE» Submenu Batch Clear is the function that lets the user to choose whether to add the
Accumulation Mode (ADD): new batch amount to the previously counted banknotes or to reset the last
ADD lets the user select an optimal summation mode. A checkbox against batch if the following conditions are met:
selected mode is highlighted with blue. — ADD1 or ADD2 mode is on.
Warning: ADD mode selection is in the menu (see Fig.17). To turn ADD — Some amount has been reached while counting, and then both the
mode on/off please use ADD key (Fig. 13 pos.9). hopper and the stacker were emptied.
— An error occurred during further counting, requiring the user’s attention
ADD 1 (note jam or the pockets are empty etc).
When is selected, the display will show the current batch amount. Having the error fixed the user will receive a message offering to add the
Having the batch counted (the banknotes are in the stacker) the device will last batch to previous amount or to reset the result to previous amount.
display the last batch amount for a while and then will show total amount. Touch Batch Clear icon to activate/deactivate the function (see Fig. 22).
When the notes are taken out from the pockets and the new notes are Batch Clear is unavailable in MULTI mode.
added to the hopper, the device will add the new count to total amount.
ADD2
When is selected, the display will show the current batch amount.
DENOMINATION CHECK
Having the batch counted (the banknotes are in the stacker) the device will DENOMINATION CHECK is to verify that a counted batch of banknotes
show total amount. belongs to the same denomination, with the summation of the counted batches
When the notes are taken out from the pockets and the new notes are of different denominations. To activate the mode, select ,
added to the hopper, the device will add the new count to total amount. set the mode to «DEN» when ADD is turned on.
ADD3 Then counting a batch of another denomination, it is not rejected and the
result is added to the existing one.
When is selected, the display will show the current batch amount. The denomination is determined by the first banknote in the bundle.
Having the batch counted (the banknotes are in the stacker) the device will Note: The function is only available for automatic determination of the
display the last batch amount for a while and then will show total amount. denomination.
When the notes are taken out from the pockets and the new notes are added to
the hopper, the device will reset total amount and start counting anew.
Fig. 22
Warning:
If during the counting process (when the accumulation mode is on or the
stacker is not empty), the parameters affecting the count result (for example:
ADD mode, batch mode, currency, etc.) have been changed, a flashing
warning AMOUNT DATA WILL BE LOST will appear in the display. Touch
and take out the banknotes from all the pockets of the counter to confirm the
changes.
Or select the previous mode to disable the changes.

BATCH CONTINUE
Batch Сontinue is the counting mode which allows accumulating the
counting results while there are banknotes in the hopper.

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3 «ADVANCED» Submenu Fig. 25

This menu contains screen brightness and sound volume settings, visual
mode select and Factory reset icons (see Fig. 23).
1 2 3

Fig. 23

SOUND VOLUME
Set the volume by moving the slider between MIN and МАХ (Fig. 23). To
turn the sound off move the slider to MIN.
Visual mode select. LCD BRIGHTNESS
The counter has three visual modes: Set display brightness by moving the slider between MIN and МАХ (Fig. 23).
1–Regular (default mode, see Fig. 13, Fig. 23.1).
2–Wide (see Fig. 23. 2). Quick access keys are removed from the screen, the FACTORY RESET
font size is increased for COUNT and AMOUNT values (see Fig. 24). To get Touch the key to reset current user settings to factory defaults (refer to
an access to the menu, press key. To recall the hot keys on the sides of the «OPERATION» s.2). To exclude an accidental reset of the settings, you will be
screen, touch the centre of the screen; touch it again to hide the keys. asked to confirm it (see Fig. 44).
3–Simple (see Fig. 23. 3). The font size is increased for COUNT and Warning: the settings are reset for the current user only, while the settings
AMOUNT values (see Fig. 25). Only three keys are available on the screen: of another user remain as they were.
– menu access.
– send data to printer.
4 «THEMES» Submenu
Select one of the preset themes of graphic user interface (GUI). Selected
– exit to Default visual mode.
theme is marked by blue check-box at the left (Fig. 26).
Fig. 24 Fig. 26

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5 «LANGUAGE» Submenu USER 2 keys are highlighted Fig. 29

Select one of the preset languages. Touch the language to select it.
Selected language
is marked by blue
check-box at the
left (see Fig. 27).
Available
languages
depend on the
counter firmware
version.

Fig. 27
Wide visual mode: USER 1 indicator Fig. 30

1 Keys and (START / USER PROFILE / USER)

1.1 The counter can save two various profiles with their unique settings.
You can switch between them by touching the keys «I» and «II»
(see Fig. 3). The profiles may be used by one user or by two users
(«Two tellers» operation mode). According to the tasks to be solved
and personal preferences, each user can choose any setting and any
counting / sorting mode.
Selected profile indication depends on visual mode. In regular visual
mode the operating keys next to the active user key are highlighted in
green. The figures given below show the control panel appearance for
various users: Fig. 28 is for 1st user (I); Fig. 29 is for 2nd user (II).
Regular visual mode: Fig. 28
USER 1 keys are highlighted USER 2 indicator Fig. 31

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1.2 «I» or «II» key is used to start the counting in manual mode. Touch the For more details on submenu «REPORT», see subsection Operation
key of the active user to start. Keys (Key «REPORT»).
2 Counting mode key
There are four counting modes: «COUNT», «MIX», «MULTI» and «DEN». Fig. 34
A mode is selected by a repetitive touching of the mode key. At the same
time this key displays the selected operation mode.
2.1 «COUNT» is a piece counting mode. The notes are counted without
detecting their denominations and counterfeit detection; the display
shows the quantity of the counted and rejected3 banknotes (Fig. 32).
Fig. 32

To open denomination table touch the area shown in Fig. 34a. The main
screen will display a table as in Fig. 34b.
Touch the heading of the «DENOM» column (see Fig. 34c) to change
the sorting of denominations in ascending or descending order.
To close the table touch its upper right corner (see Fig. 34c).
Note – To have denomination table opened in Simple visual mode (see
Fig. 25), you must first open the table in the Regular mode (see Fig. 34a)
and then select Simple visual mode.

2.2 «MIX» is the counting mode for mixed denominations of certain

currency with their authentication, calculation of the total amount, the Fig. 34a
quantity of the counted banknotes and amounts of each denomination.
The counter will display total amount of the counted banknotes, the Touch to open
quantity of rejected and accepted banknotes (see Fig. 33). denomination table
The detailed report on each denomination's number and amount is
available by touching the key «REPORT» (submenu «Batch Report»,
Fig. 34) or by touching the area shown in Fig. 33).

Fig. 33

Fig. 34b
Touch here to
open the
detailed report

3
Rejected banknotes displayed quantity is for reference and may differ from actual.

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Fig. 34c 2.4 «DEN» – is the counting mode for the banknotes of certain
denomination with their authentication, calculation of the total amount
and the quantity of counted banknotes, and the detection of
Sorting by denomination and issue. The denomination and issue are set by the first
denomination banknote in the batch. It's also possible to select the denomination
manually (see submenu «CURRENCY»). The display shows the total
Touch to close amount of counted banknotes, the quantity of rejected and accepted
denomination table banknotes (see Fig. 36).
Fig. 35a

2.3 «MULTI» is a mode for counting a mixture of banknotes of several

currencies and denominations, with authentication, determining the
quantity and amount of counted banknotes for each denomination of
each currency. For conversion, the currencies selected for auto-
determination are available (1…5 currencies, see Currency key). If the Fig. 35b
«Full auto» mode is selected then the list of currencies on the main
screen is empty by default and will be filled as more currencies are
detected. After detecting more than 5 currencies the buttons will appear
to scroll through the list. The display shows the quantity and amount of
counted banknotes for each currency and the quantity of rejected
banknotes (see Fig. 35).
To go to the currency report, touch the flag zone or the name of the
currency (see Fig. 35a). The denomination, quantity and amount of all
counted banknotes are available by touching the «REPORT» key
(«BATCH REPORT» see Fig. 35b).

Fig. 35
Fig. 36
Touch here to
open currency
report Touch here to
open the report
Quantity about counted
Amount banknotes

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Touch REPORT key or the area shown in Fig. 36 and open to Note: if the only currency is selected, its name appears at the top of the
check the denomination, quantity and amount for each denomination screen (see Fig. 39); also at the main screen a sign is replaced with
(see Fig. 37). a name of this currency (in Fig. 40 - ).

Fig. 37
Fig. 38

А
В

3 CURRENCY key
3.1 Touch key to open CURRENCY submenu (see Fig. 38), and select
the currency to be counted and denomination. The set of supported
currencies depends on firmware version. Currency selection is available
Fig. 39 Fig. 40
only for «MIX», «MULTI» and «DEN» modes; denomination selection is
available only for «DEN» mode. Automatic mode of currency detection is
on by default; the counted currency is set by the first banknote in the batch
(see Fig. 38). In the bottom left corner of the screen there is a list of auto
currencies ( ), i.e. those currencies that can be detected
automatically (if more than one currency is selected).
Fig.38 shows:
A – Currencies quantity available for auto detection by the first banknote
in the batch (selected by user). Touch any currency to delete it from auto
detection list.
B – All available auto currencies quantity (depends on firmware version).
If the user tries to exceed this
amount, a message
will appear in the upper part of the display. Fig. 41 3.2 In the «DEN» mode you may
C – All available currencies’ quantity (depends on firmware version). In the count the banknotes of the selected
middle of the screen there is a list of currencies. If the quantity of currency with a manually selected
currencies in this list (C) is more than 8, you can scroll through this list denomination value.
with keys. Select a single currency, and the
Touch the currency to add any currency to auto currencies list (A). A list of Auto Currencies at bottom
colour of a box against is changed from grey to blue to confirm your left corner of the screen will be
choice. Touch the currency again to delete a currency from the Auto replaced with a list of all
currencies list. denominations of selected
Touch and hold the currency for one second to select it as a single one. currency (see Fig. 39).

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Auto denomination mode is on by default, i.e. the denomination is 3.4 Singular currency.
detected by the first note in the batch; in this case the check-boxes at the Depending on a currency set of your counter, it can detect so-called
left of denominations are highlighted in blue4. Touch the required singular currencies. A singular currency is one which optical properties
differing from other currencies so that detecting it automatically along
denomination for passing the banknotes of the certain denomination to with the other currencies is impossible.
the stacker; the checkbox at the left of selected value will stay blue while If a singular currency is selected, then the other currencies can't be
the other checkboxes become grey (see Fig. 41). For the user’s added to the auto currency list. To cancel a choice of a singular
convenience the selected value of denomination in «DEN» mode is currency, just choose any other currency.
shown in the main screen to the right of the selected currency (see Fig. In currencies list a singular currency is marked by different colour (see
40). To return to automatic denomination mode, touch key to Fig. 43 where it is marked by yellow).
A symbol of selected currency (or AUTO mode symbol) is at the bottom
the right of the denominations list (see Fig. 39). left corner of a main screen (see Fig. 37 and Fig. 43). This symbol is
also a hot key to get access to CURRENCY submenu (for instance
3.3 Touch icon for sorting the banknotes by a year of their issue (a when Wide visual mode is active).
year when they were put in circulation). When you activate this option (it In MIX mode to the right of a currency symbol there is a list of
will be highlighted in blue) in DEN mode, the device will count only the denominations of this currency with quantity of counted notes; counted
banknotes of the same currency, denomination, and issue (the issue is denominations are in black font (see Fig. 33).
detected as year of issue or OLD, NEW and VERY NEW attribute of the Fig. 43
first note in a batch depending on the settings of selected currency). The
other banknotes will be rejected.
In MIX mode the device will count only the banknotes of the same
currency and issue (the issue is detected as OLD, NEW and VERY
NEW attribute of the first note in a batch).

The issue of the counted banknotes is displayed to the right of the

currency (see Fig. 42).

Fig. 42 3.5 Full AUTO

Full automatic currency detection mode allows you to work with all
currencies stored in the counter's memory(except for special ones). To
activate the mode touch the button «Full AUTO» (see Fig. 38).
When this mode is activated, the list of all available currencies will be
replaced by the inscription «All currencies are allowed except
special ones» (see Fig. 44).

Fig. 44

WARNING: sorting the banknotes by their issue (OLD, NEW and VERY
NEW) is available not for every currency.

4
The colour may vary depending on selected theme.

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The Full AUTO mode has the following restrictions: The report is available in two versions:
– Three banknote conversion speeds are available for selection - 600,
900, 1200 n/min. – Batch report;
– This mode is incompatible with the «S/N», «FITNESS», «ATM» modes. – Session report.
If one of the above modes has been already selected, then the «Full
AUTO» key will be inactive (grey). Both versions have DENOM, COUNT and AMOUNT columns.
If the Full AUTO mode is enabled, then when you try to turn on any of DENOM is the column where all denominations of counted banknotes are
the «Serial Number Recognition», «FITNESS», «ATM» modes, the listed.
message «UNAVAILABLE» appears on the screen. COUNT contains the quantity of counted banknotes of all listed
4 PRINT key denominations.
AMOUNT is the total amounts for all denominations.
key will send the results of counting to the printer connected to the TOTAL is the total quantity and the total amount of all counted banknotes.
counter if manual printing mode is selected (see Fig. 21). Batch report (see Fig. 47) shows all the counted banknotes that got into the
stacker during the last counting. If ADD mode is on, then the batch report
5 RESET key will include the total amount of the banknotes counted in ADD mode.
Session report (see Fig. 48) displays the list of all the banknotes counted
key will clear the counting results after the stacker has been emptied since the counter has been switched on (see article 2 of subsection
(the reject pocket shall also be empty). To avoid an accidental data reset, an OPERATION).
acknowledgement is required (see Fig. 45).
Fig. 47
If mode is on, then acknowledgement window will appear as in Fig. 45a.
LAST key will delete the result of the last count on the main screen and
amount report.
ALL key will delete all the information about counted banknotes on the
main screen and amount report.
Fig. 45 Fig. 45a
WARNING:
RESET acknowledgement
may be disabled in your
counter firmware version!

6 REPORT key If ADD mode is on , then batch report will contain all the banknotes
Touch key to call REPORT submenu (Fig. 46) showing the information counted in ADD mode. SESSION REPORT (see Fig. 48) displays all the
about counted and rejected banknotes. banknotes counted since switching on the counter. Session report is
created separately for
Fig. 46 User I and User II
Touch key to clear
the reports.
An acknowledgement
window may appear
(see Fig. 45).
Touch to exit the
report screen.

Fig. 48

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Manual amount correction Reject report is available in two versions:

Pressing the CORR key (see Fig. 48) opens the menu for manual –Reject pocket report;
correction of the amount of counted banknotes (see Fig. 49).
This menu allows you to manually adjust the amount of counted banknotes –Extended reject pocket report.
including adding the required amount of coins, save to the report or print the Reject report (Fig. 51) contains possible reject reasons and rejected
corrected results. banknotes’ quantity for each reason:
In fig. 49: «Counting mode mismatch» - rejected banknotes do not match selected
1 – The currency selected for adjustment (highlighted in the list of counting mode (for instance the banknotes of various denomination are
currencies). counted in DEN mode; currency or denomination mismatch).
2 – The total amount of all denominations obtained as a result of the «Mecanical errors» - the banknotes were rejected due to skew in the path
correction. leading to detection error.
3 – Fields for entering: the number and amount of coins, the quantity for each «Suspect» - rejected banknotes do not match main criteria of selected
denomination of the selected currency (the list can be scrolled). currency.
4 – A list of all available currencies (depends on your counter's firmware). At
the top of the list there are the currencies that have been counted before Fig. 51
entering the correction menu. All the other currencies are arranged after
in alphabetical order (the list can be scrolled).
5 – «Cancel» button to exit the menu without saving the entered changes.
6 – «Print» button to print a receipt with correction results.
7 – OK button - saves the changes and switches to the REPORT menu.
Correction order:
1 – Select the currency in the list of currencies.
2 – Touch the input field of the required denomination, in the window that
opens (see Fig. 50), enter the required quantity (for coins the quantity
and amount) and touch the checkmark to confirm.
3 – Repeat steps p. 1, 2 for all denominations and currencies that are
required. Extended reject report (Fig. 52) contains the numbers of the banknotes and
4 – Press OK button to save the entered changes and exit to the REPORT their reject reasons.
menu. NUM – banknote position in reject pocket (the position may not match the
When manually adjusting the amount, please note that: actual one due to some errors: small notes gap, double etc).
• When ADD mode is on, all available banknote counts are saved, and REJECT REASON – an error which led to banknote reject (see Table 1).
newly entered data will be added to them.
• When ADD mode is off and there are counted banknotes in the stacker, The number of the banknote in the counted batch is displayed to the right of
then the newly entered data will be added to them. reject reason (for reference).
• When ADD mode is off and there are no counted banknotes in the Touch to reset the reports (acknowledgement is required, see Fig. 45).
stacker then only newly entered data is displayed.
Fig. 52
Fig. 49 Fig. 50

1 2
1 5

3 6
4
7

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TABLE 1 TABLE 1
REJECT REJECT
Description Teller's actions Description Teller's actions
REASON REASON
SUSPECT Currency and denomination are Remove the banknote and recount UV High UV level of the banknote is Remove the banknote and recount
detected, but authenticity is not it. In case of repeated rejection, found with turned on UV-T or UV-R it. If the high level of UV lumines-
NOTE confirmed verify the authenticity of the detection cence is a feature of this type of
banknote by other means. banknotes, then switch off UV-T
or/and UV-R.
UNKNOWN Banknote currency and denomina- Remove the banknote and recount
tion can't be detected it. In case of repeated rejection, MG A banknote with wrong magnet Remove the banknote.
NOTE verify the authenticity of the marks is detected
banknote by other means. Banknote scanning error Place the banknote in the hopper
SCANNER
CURRENCY (X Y), Banknote currency doesn't match Remove the banknote. and recount it.
X for the currency the selected one in DEN or MIX ERROR
and Y for the mode
denomination
TOO LONG Short side of the banknote exce- Place the banknote in the hopper
DENOM (X Y), Banknote denomination doesn't Remove the banknote. eded 120mm (a probable reason and recount it. Adjust feeder gap if
X for the currency match the selected one in DEN can be: a banknote has passed required.
and Y for the mode with a skew or the banknotes got
denomination stuck together).
ORIENTATION Banknote orientation does match Place the banknote into the hopper
FEED ERROR Banknote feeding error Place the banknote in the hopper
the selected one. according to selected orientation
and recount it.
EXCESS NOTE The quantity of fed banknotes Place the banknote in the
SMALL GAP Continuous notes chain in the path exceeds the one required by hopper and recount it.
IN THE PATH (short side of note is too long or the Remove the banknotes that got
gap between two notes is too stuck together. Adjust the feeder selected mode (sorting or
short). gap («–» for gap decrease) for
stacker limit).
SMALL GAP Continuous notes chain between operation with the thin banknotes. ISSUE The banknote issue doesn't
IN separating and feeding rollers To adjust the required gap, turn match the issue of the 1st
(short side of note is too long or the screw 1 (Fig. 1) slightly clockwise.
THE FEEDER interval between two notes is too note in the batch (for DEN and
short). MIX modes)
DOUBLE Double or very dark banknote was Remove the rejected banknote(s). Fitness:
NOTE: detected. Adjust the feeder gap («–» for gap MUTILATION
decrease) for operation with the
DARK thin banknotes. To adjust the Fitness: TEAR
required gap, turn screw 1 (Fig. 1) Fitness:
slightly clockwise.
DOG EAR
DOUBLE NOTE: A very transparent banknote Remove the banknote.
TRANSPARENT has been detected. Fitness: STAIN
Banknote fitness doesn't meet Remove the banknote.
Fitness: the preset specifications
DIMENSIONS A banknote differs from the Remove the banknote. Adjust the
average dimensions of the first five feeder gap (if required) according GRAFFITI
notes in a batch (the difference to article 3 of section «Operation». Fitness: HOLE
exceeds 20mm by the long side of
note or 10% by its short side. Fitness: SOIL
ANGLE Banknote skew angle exceeds 14°. Adjust the banknote guides to the Fitness: TAPE
length of the longest note in the
batch. If required, adjust the Fitness:
banknote feeder gap («+» to FIT NOTE
increase the gap) for operation with
thicker banknotes. To achieve the SN Banknote serial number
required gap, turn screw 1 (Fig.1) doesn't match selected
counterclockwise. criteria.

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7 ADD key Touching this key in COUNT mode recalls pop-up menu where UV-T or
Touch ADD key to turn on or turn off ADD mode (Fig.13). To switch DENS. detection can be turned on / off. Turned on detection will be
between ADD1, ADD2, ADD3 modes use MENU key. highlighted in blue if Default theme is used (Fig. 54). Turned off detection
ADD mode is for accumulation of counted banknotes by their denomination will be highlighted in grey:
and total amount, the banknotes added to the hopper will be summed with
the ones already counted. Touch RESET to reset counted total amount and
notes quantity. Fig. 54
Please mind that in DEN and MIX modes COUNT and AMOUNT values are
displayed according to selected ADD mode while counting and after the
counting has been finished.

8 AUTO / MAN key Note: the

AUTO / MAN key (Fig. 13) sets the counter to automatic or manual start inscriptions on
the key are also
mode. The key has two states: for automatic start and for manual
highlighted
start. depending on
In automatic start mode the counter will start counting as soon as the notes selected
are placed into the hopper. detection mode.
In manual start mode the counter will start counting as soon as the key
or is touched, depending on selected user profile.
10 BATCH AMOUNT and BATCH QUANTITY
9 UV-MG-STRICT / UV-DENS key • BATCH function allows counting the preset quantity or amount of the
UV-MG-STRICT / UV-DENS key provides quick access to detection options banknotes.
depending on selected count mode. In MULTI, DEN and MIX modes
touching this key recalls pop-up menu where UV-R, MG or STRICT • BATCH AMOUNT is available in DEN and MIX modes; BATCH
detection can be turned on / off. Turned on detection will be highlighted in QUANTITY is available in DEN and COUNT modes.
blue if Default theme is used (Fig. 53). • To switch BATCH function on/off touch the batch icon in the top right part
Turned off detection will be of the screen. To open Batch menu screen touch and hold the batch sign
highlighted in grey: or touch the highlighted area in the bottom of the screen, see Fig. 55.

Fig. 53 Fig. 55

Touch to switch
BATCH function
on/off.
Touch and hold
to open BATCH
menu screen

Touch to open
BATCH menu
screen

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• You can switch BATCH function on/off independently for each Fig. 56a
mode.
• In the BATCH submenu you can change stacker capacity (100
or 200 notes). Touch the required value (new value will be
highlighted in blue) to change stacker capacity. Touch here to
• In DEN mode open Batch menu screen and select between open large
BATCH QUANTITY or BATCH AMOUNT function by touching Denomination
the button Amount / Qty, see Fig. 55a. In COUNT table
and MIX modes this button is not available. Fig. 55a

• Maximum value in BATCH AMOUNT is 4’000’000’000, maximum value in

BATCH QUANTITY is 999.
• Touch to save the selected settings and switch on BATCH mode (or
discard the changes if the selected quantity/amount is 0). Touch to
discard the changes. Touch to switch off BATCH function.
• When BATCH AMOUNT function is active the information about current
amount and target amount appears in the bottom right area of the screen,
see Fig.56. In MIX mode small Denomination table is not displayed when
BATCH AMOUNT function is active, but you can open large Denomination
table if you need, see Fig.56a.
• If the denomination of the banknote is bigger than required to complete the
Fig. 56 batch amount then this banknote will be rejected by the reason «Excess
note».
BATCH • Current amount is displayed in the bottom area of the screen while the
AMOUNT is device is counting (see Fig.56) If the hopper and the stacker are emptied
switched on then current amount is reset and «0 of XXX» will appear (see Fig. 56a) and
the batch will be done anew from the next count.
Current and • For BATCH AMOUNT the batch is considered done if the rest
target amount is of the money becomes smaller than the smallest denomination
displayed for MIX mode or the counted denomination for DEN mode. If
the batch was done incompletely then a message will notify you
which amount to add manually.
• For BATCH AMOUNT when the count stops the following messages may
BATCH is off appear:
The hopper is empty, the batch is not done, pockets
limit is not reached
The batch is not done, but reject pocket limit is reached

Denomination The batch is not done, but stacker limit is reached

table is shown
• If the counting wasn’t continued after the device had stopped then a
message will appear, see the table:

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«ORIENT» - the banknotes will pass to the stacker if they were placed in the
hopper in main orientation (face side up and the image in the right position),
see Fig. 59. The other banknotes will be sent to reject pocket.

«AUTO» (by the first note in the stack) – the banknotes will pass to the
stacker if they were oriented in the hopper same way as the first note in the
batch, see Fig. 60. The other notes will be redirected to the reject pocket.
The batch was done in one count; The batch was done in one count Fig. 57
stacker limit wasn't reached but exact amount can't be reached

Fig. 58
The batch was done in two or more The batch was done in two or more
counts counts but exact amount can't be
reached

Fig. 59
Stacker limit is reached but the The hopper is empty but the batch
batch is not ready yet is not ready yet and stacker limit is
not reached

11 «ORIENTATION» key
Select the orientation of the banknotes by touching key. A menu will
appear to select the required orientation (see Fig. 57). You may also select
the orientation by repetitive touching of ORT key; the mode will change as
, , , showing selected orientation of the banknotes. Fig. 60
The menu will be closed in 7 seconds after the mode has been selected or
when the counting begins.
You can select the following setting for the orientation of the banknotes:
«OFF» (disregard the orientation) - see Fig. 57.
«FACE» - the banknotes will pass to the stacker if they were placed in the
hopper face side up (face side is determined by issue bank), see Fig. 58.
The other banknotes will be sent to reject pocket.

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12 «SERIAL NUMBERS» Submenu Fig. 63

Touch key to open serial numbers submenu; the device will display as
in Fig. 61. Then select required operation mode.
Note: When serial numbers mode is on, two counting speeds are available -
600 and 1000 n/m (Fig. 62).
Fig. 61

1
2
3
6
4
5 4
Fig. 64
3
9
2
1 – Ethernet connection status; 4 – S/N comparison mode key;
2 – S/N detection indicator; 5 – S/N detection parameters select key; 1 10
3 – S/N detection mode key; 6 – S/N black list key.
5 11
Fig. 62 6 12
13
7 8

14 10

Touch (Fig. 63) to open detailed SN detection report (see Fig. 64).
Fig. 64 shows:
Two operation 1 Detected (scanned) image of banknote serial numbers. Please mind that the
modes are image is enhanced and may differ from actual.
available: 2 Banknote position in the batch that has been placed in the hopper. Reject
SN detection and report will show reject reason (Fig. 65).
SN comparison.
SN reject reasons:
SN detection Trust Level Reject reason
Touch key 3 (Fig. 61) to turn on ( , ) or off ( ) SN detection. 33..64 Too many recovered SN characters
1..32 SN is incomplete
When the detection is on, the counter will detect serial numbers of the 0 No SN detection was done
banknotes in the counted batch. –1 SN character mismatch
The banknotes will not be rejected in this mode regardless of SN detection –2 SN formula violation
result. This mode is for visual SN control or sending SN data to the computer. –3 Missing characters, SN is probably in the black list
Visual SN control is available in REPORT submenu or by touching REJECT –4 SN: No detection result received
area on the main screen. –5 SN matches the data in the black list

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3 Banknote number in the stacker. SN COMPARE mode

4 Detected currency. Touch SN COMPAR. to turn on or off serial number compare mode.
5 Detected denomination. In this mode the counter detects two serial numbers of the banknote in a
6 Banknote issue (if any). batch and compares they match each other.
7 Reject pocket report and stacker report keys. Highlighted key designates Banknote sorting is made according to preset SN trust level for the
the selected pocket:
currency, denomination and issue, with displaying reject reason in the reject
– for stacker report (see Fig. 64); report.
– for reject report (see Fig. 65). This mode is to reject the notes which SN doesn’t match selected trust level.
SN review is available in REPORT submenu (touch REPORT key or
Warning: SN images (pos. 1 Fig. 64) and banknote images (pos. 13 Fig.
REJECT area in the main screen).
64) are displayed from the last single count only (the images from the previous
counts are deleted). Single count starts when the banknotes are placed in the
hopper and it stops when: Fig. 66
— Pocket limit or batch limit is reached, or
— Hopper is empty, or
— Note jam or another error requiring immediate counting interruption has
happened.

8 – key will output the count of the last batch results to the printer
depending on selected pocket. Stacker output data contains banknote
position, currency, denomination, issue and banknote SN. Reject pocket
output data contains banknote position and reject reason.

9 Detected SN in text format. Besides the figures and letters it may contain:
(_) – not detected, (!) – found different symbols that should match in the
same banknote.
10 Navigation keys to select a banknote in the report.
11 Switch between batch report and banknote report key. S/N Black List
12 Detected SN trust level. Touch S/N Black List button to switch on ( ) or off ( ) S/N Black List
13 Banknote scanned image (if available) mode. When the mode is on, the banknotes with their serial numbers included
14 Select the colour of banknote scanned image. in the black list of the counter will be rejected.
15 Count number (unique identification of the counted batch).

Fig. 65 Fig. 67

Reject reason

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SN Trust Level SN parameters menu

SN trust level is the parameter that sets where to redirect the banknote Touch (Fig. 61) to open SN parameters menu.
according to the results of SN detection. SN trust level detected by the WARNING: SN parameters menu is password5 protected. Enter valid
counter may be within – 5 … 65 (refer to Table 2). password to open the menu: touch grey rectangle (Fig. 68) to display the
TABLE 2 keyboard (Fig. 69), type the password and touch to open SN parameters
menu (Fig. 70).
Trust Level Description
Fig. 68
65 All SN symbols detected. No SN symbol discrepancy
found.
64 1 symbol is not detected. However full result line has
been achieved based on all banknote SNs data. No SN
symbol discrepancy found.
63 2 symbols are not detected. However full result line has
been achieved based on all banknote SNs data. No SN
symbol discrepancy found.
62 3 symbols are not detected. However full result line has
been achieved based on all banknote SNs data.
No SN symbol discrepancy found. Fig. 69
32 Some symbols are not detected. However result line
has been achieved based on all banknote SNs data
except 1 symbol. (_) will be displayed in the result line
instead of missing symbol.
No SN symbol discrepancy found.
31 Some symbols are not detected. However result line
has been achieved based on all banknote SNs data
except 2 symbols. (_) will be displayed in the result line
instead of missing symbols.
No SN symbol discrepancy found.
30 Some symbols are not detected. However result line
has been achieved based on all banknote SNs data
except 3 symbols. (_) will be displayed in the result line Fig. 70
instead of missing symbols.
No SN symbol discrepancy found.

0 SN detection hasn't been done.

-1 Banknote SNs do not match each other. (!) will be
displayed in the result line instead of mismatching
symbols.
-2 SN doesn't match the formula preset for the detected
currency.
-3 Missing characters, SN is probably in the black list Selected currency, denomination and issue are displayed in the upper part
of the screen. If any of the above is not selected (Fig. 70), then trust level
-4 SN processing is incomplete. setting is unavailable (Fig. 74).
-5 SN matches the data in the black list 5
— Default password is DEMO (Fig. 69).

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ISSUES tab Fig. 74

ISSUES tab contains the list of currencies, denominations and issues
preset in the counter memory.
ALL will set trust level for all preset currencies (Fig. 71). You may also set
trust level for a certain currency, denomination and issue; to do this please
select required currency, then select required denomination (or all
denominations) and then select required issue (or all issues); see Fig. 72. If
any of the parameters hasn't been selected (for example, the currency and
denomination are selected while the issue is not, see Fig. 73), then trust level
setting is unavailable (Fig. 74).

Fig. 71 Fig. 75
7 8
1
5 6
2
3
4

Fig. 72 Fig. 75 shows:

1 Selected currency, denomination and issue (here all available currencies
are selected).
WARNING: All the changes will be implemented for selected currency,
denomination and issue only.
2 Trust level value scrollbar – will set the value from -5 to 65.
3 Actual trust level value (or value range, see Fig. 76): the last saved value or
default value (factory setting). Value range will appear when the settings for
selected currencies, denominations and issues are different.
Fig. 73 4 The key will reset trust level for selected currencies, denominations and
issues to its default value.
5 Current trust level value set by the scrollbar.

6 Apply the value key will apply trust level value set by the scrollbar selected
currencies, denominations and issues. WARNING: Actual trust level value
will be applied only when all changes are saved (key 7 in Fig. 75).
7 The key will open a window (Fig. 77) to save actual trust level values for all
the made changes.
8 Exit key.

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Fig. 76 The checkbox adds detected S/N image to the printer

output data.
Fig. 78

Fig. 77

Saving the data about the counted banknotes to the computer.

The counter can save the data and access to them through the built-in
WEB-server using the HTTP protocol.
To enable saving the data
touch the checkbox – (see Fig. 80).

Fig. 79

SAVING MODES tab (Fig. 78).

The tab allows you to configure the storage of count data and access to it
through the built-in WEB server via HTTP, and printing serial numbers on a
printer receipt.
The checkbox activates the generation
of files with the results of the recount of banknotes (including serial numbers) and
allows access to them through the device’s web server.
The data for 10 counts of banknotes can be stored
(the data remains stored until it is cleared from memory
or until the power is turned off). After each recount,
an informational message appears
Fig. 80
After the counter’s memory is full, a message will appear indicating that the
memory needs to be cleared (see Fig. 79). If the counter is connected to a
computer6, the data will be transferred in automatic mode while the counter’s
memory will be cleared, and there will be no memory overflow.
The checkbox activates saving the images of
s/n together with the s/n text. If activated, it increases the size of the file and the
time required to save the data.
The checkbox adds detected S/N text to the printer output data.
6
— The computer must have SN receiving and saving software installed and launched.

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Connect the Ethernet connector of the counter (item 18 Fig. 2) to LAN wall Fig. 83
outlet or to the computer (see Fig. 81). LAN connection indicator (item 1 Fig.
61) will change its colour from red to green . Blinking indicator
(green/blue or green/grey) means exchanging the data with the server.
WARNING: Do not connect Ethernet cable to the wrong connector, it may
damage the device.

Fig. 81

banknotes in a count, a link to the archive with the results of the count, and the
size of the archive. The name of the archive matches the unique number of
single count. Archives are created only if saving the count data is included in
the serial number parameters menu (see Fig. 80). If you turn off the counter,
Configure the LAN settings in the counter the archives are deleted.
Fig. 84
Touch , then touch
FUNCTION
(see Fig. 82). The network configuration window Counter’s IP address The unique number of the device

will open (see Fig. 83).

Enter the IP address of the counter, subnet mask and gateway. These
settings are entered by the administrator of the local network. The
administrator also configures the local network to allow the passage of HTTP
packets from the built-in web server to the computer on which the counts’ data
will be stored. Refresh button Clean button

Fig. 82

Serial number Unit Conversion Number The number of banknotes in terms Archive size Link to the archive

Each zip archive contains a *.csv table with count results. If the serial
number option ( ) is enabled, then the archive
will also contain a folder with the images of serial numbers.
To enter the page of the embedded web server, enter the IP address Zip archives can be downloaded and deleted using standard HTTP protocol
specified in the counter settings (in this example 192.168.103.2) in the tools. To download the archive using a browser, click on the link of the archive.
address bar of the browser and press Enter (the browser settings are carried
out by the local network administrator). A page with the counts will open in the To delete all archives from the device’s memory, click the «clean» button
browser (see Fig. 84). It contains the information about the available single (see Fig. 84). External software should provide saving and/or deleting of the
counts: their number, a unique number for each count, the number of archives as they become available.

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FTP tab (see Fig. 85). Possible error messages

The counter contains a built-in FTP client for automatically saving counts’ At the beginning FTP client connects to the server using the IP address and
data to FTP server. When the archive with the counts’ data appears in the the port specified in the settings, then enters the server under the specified
counter, the FTP client sends a request to the server to transfer the data in name, and then searches for the specified directory and navigates to it. If it is
passive mode and, after obtaining permission, sends the archive. unable to complete one of these steps, an error will occur and one of the
Before using the FTP client, you must enable the mode of saving the counts’ following messages will be displayed:
data, configure the local network parameters and connect the counter to the
Ethernet connector (item 18 Fig. 2) with the Ethernet cable of the local
network (see Fig. 81). Also, the local network must be configured to allow the
passing of FTP packages from the in-built client to the server (this setting has
to be done by the administrator of the local network). To save the data, please
configure and enable the FTP client (see Fig. 85).
– Login – the username of the FTP server (maximum 20 characters);
– Password – password for this user (maximum 20 characters); Fig. 86а
– Remote IP: port – IP address and port of the FTP server on which the data
will be stored;
– Directory I – the path to the folder in which the data will be saved
(maximum 50 characters). Warning: this folder must exist on the server.
– Different directories for cashiers I and II - to specify separate folder for
each teller.
Fig. 85
If one of these messages appears, check the appropriate counter settings,
These settings must be server settings (whether such a user exists, is the password correct, does the
made by the administrator. A directory for saving archives exist), as well as settings and network status.
virtual keyboard is used to After recounting, the error Fig. 86a may appear. This means that the
enter the settings (see Fig. archives were not sent from the counter. In this case, you should make sure
86). It opens when you touch that the FTP client is turned on (the checkbox is checked), the
any input field or the [+] button appropriate settings fields are filled in, the counter is physically connected to
in the lower left corner of the the network, the server is allowed to receive data in passive mode, and also
screen (see Fig. 85). You can minimize the keyboard by touching the [-] button make sure that the network is configured correctly.
in the upper left corner of the keyboard (see Fig. 86). To enable the FTP client After eliminating the cause of the error, the archives will begin to be sent to
check , uncheck it to turn FTP client off . the server, the message will be closed, and the counting can be continued.
After entering all the settings, touch and save the settings, then touch
Misc Tab
to exit. After that, the FTP client will start working. The tab is to change the teller password (see. Fig. 68, Fig. 69).
The new password must be typed twice in the «Enter Password» and
Fig. 86 «Repeat Password» fields (see Fig. 87, 88), and both passwords must match
(a message about password matching will appear below the input fields). To
save a new password press the key and confirm the changes (see Fig. 77).
The button allows you to show the entered characters (see Fig. 88).
The checkbox «Require password only on first login» allows you to enter
the menu without a password if it has been entered once since the counter has
been turned on. Each time the counter is turned on, the password must be re-
entered for accessing the teller's menu.
This password also applies to the «UNFIT PARAM.» (see Fig. 94, 95) and
the «ATM PARAM.».

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Fig. 87 Note: when the FIT or ATM sorting modes is turned on, two banknote
counting speeds are available - 600 and 1000 nt/min (see Fig. 90).

Fig. 89 1
2

4 6

Fig. 88
1 – Fitness detection indicator;
2 – FIT mode key;
3 – ATM mode key;
4 – UNFIT parameters settings key;
5 – ATM parameters settings key;
6 – Pockets settings configure key.

Fig. 90

Two operation
modes
are available:
«FITNESS SORTING» Submenu FIT and ATM.
– key opens fitness sorting submenu.
The parameters of the fitness of the banknotes are shown in Fig. 101.
For every parameter a range of values is set with a threshold value that FIT mode
determines the validity of the banknote. Touch «FIT» key (item 2 Fig. 89) to turn on/off FIT mode, the indicator
If the banknote is considered unfit by at least one of these parameters, then will become green (see Fig. 90).
it will be rejected. The banknote that do not match fitness settings (FIT: parameters) will be
Push and then select required operation mode Fitness screen is shown rejected in this mode.
in Fig. 89. To open reject report touch key or on the main screen.

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To open detailed reject report touch (see Fig. 91), then the detailed report The selected banknotes are forwarded to the pocket selected in the
window will open (see Fig. 92). POCKETS menu (see Fig. 105).
For detailed report window description see Fig. 64, to check reject reason ATM mode is a variation of the general FIT mode with more stringent
see Table 1 (REPORT key). parameter settings.

Fig. 91 Fig. 93

Fig. 92
UNFIT parameters menu
Touch (item 4 Fig. 89) to open FIT mode parameters settings. 
2 1 3 4 Warning: parameters menu is password protected7.
Touch the grey rectangle (see Fig. 94), the keyboard will appear. Type the
password and touch (see Fig. 95), then FIT parameters menu screen will
open (see Fig. 96).

Fig. 94

1 – Reject reason;
2 – Banknote number in the reject pocket;
3 – Banknote number in the batch placed in the hopper;
4 – Single count number.

ATM mode
Touch «АТМ» key (item 3 Fig. 89) to turn on/off ATM mode, the indicator
will become green (see Fig. 93).
When ATM mode is on the counter will select the banknotes to be used in
ATM or other cash self-service machines. 7
— Default password is «DEMO» (see Fig. 95)..

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Fig. 95 Fig. 97

Fig. 98
Fig. 96

Fig. 99
The upper part of the screen indicates which currency, denomination and
emission are selected for setting the FIT mode parameters. If nothing is
selected (see Fig. 96), then the setting is not available (see Fig. 100).

Issues Tab
In this tab you can select the currencies, denominations and issues for
fitness sorting. Fig. 100
(ALL) will set the FIT mode parameters for all available currency bases (see
Fig. 97).
You can also set the FIT mode parameters for any issue of any
denomination of any currency separately, for this you need to select the
currency, select the denomination (or all denominations) in the column that
appears, and then select the issue (or all issues), see Fig. 98.
If some parameter is not selected (for example, the currency and
denomination are selected, but the issue is not selected (see Fig. 99)), then
setting the FIT mode parameters is not available (see Fig. 100).

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Parameter tab (see Fig. 101) for the adjusted parameter. The more is the value the more negligible
defects will be detected and rejected. The less is the value the more is the
This tab is to set the parameters of FIT mode; available parameters may tolerance of the selected defect in the counted banknotes. If the value is 0
vary depending on the counter version (see Fig. 101). then the parameter is ignored during the detection. Standard values of the
When you select one of the parameters, to the right of the «Parameter» tab, parameters are are set by the manufacturer for each individual currency,
based on generally accepted recommendations in force in the territory of its
a tab with the settings of the selected parameter will be displayed (see Fig. 101). circulation.
Soil – the banknotes having surface contamination of the front and (or) 3 The current value (or the range of actual values (see Fig. 103)) of the current
reverse sides, with decreased brightness of the image compared to fitness parameter is the last saved value (or 128; factory setting). The range
the brightness of an ideal banknote are rejected. of actual values appears when for the selected set of currencies,
Stain – the banknotes having one or more contrasting stains are rejected. denominations, emissions, various values of the current parameter for
specific emissions or denominations are set.
Graffiti – the banknotes having an inscription consisting of more than two 4 The key (load «Soil» to its default value) will set the parameter to factory
signs; having one or more extraneous drawings (stamps) are settings for the selected set of currencies, denominations, emissions.
rejected. 5 The key (load all parameters to their default values) will set all the
Tear – the banknotes having one or more breaks of the edge accompanied parameters to factory settings for all the currencies, denominations,
emissions.
by the loss of part of the banknote's area are rejected. 6 Current parameter value set by the slider.
Hole – the banknotes having one or more holes (punctures) are rejected. 7 «Apply the value» key. Touch it to save the selected parameter value for
Mutilation – the banknotes that have lost the edge (s) as a result of which the selected set of currencies, denominations, emissions.
the size of the banknote has decreased in length and (or) width are Warning: the saved value will be implemented for the operation only after
rejected. saving all the changes ( key item 9 Fig. 102).
8 Exit key
Folded corner – the banknotes that have lost one or more corners are 9 Save key. Touch it to open the menu (see Fig. 104), for saving all the actual
rejected. values of the fitness parameters for all the performed adjustments.
Fig. 101 Fig. 102 9
8
1
6 7
2

3
4
5

Parameter setting tab (see Fig. 102) Fig. 103

This tab is for adjusting the selected parameter value (for example «Soil»).
Fig. 102 shows:
1 Selected currency, denomination and issue (for example «ALL» – the whole
notebase)
Warning: all the changes of the selected parameter will be applied for
selected currency, denomination and issue only.
2 The slider to set the current value from 0 to 255. Default value (128) allows
rejecting the banknotes with the defects beyond the standard allowed value

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Fig. 104
MESSAGES IN COURSE OF OPERATION
Error messages
TABLE 3
Error
Reason Teller's action
message
P.O.S.T. An error occurred during self-test of Switch off the machine. Remove
the counter (at its switching on), the
ERROR sensors are covered by foreign the banknotes and/or foreign
object. objects from the hopper, the
stacker, the reject pocket and the
S.M.A.R.T. An error occurred during self-test of path. Then switch on again. If the
the counter (before the start of error happens again, call a
ERROR counting), the sensors are covered technician.
by foreign object.
Overcurrent Jammed banknotes or a foreign Switch off the machine. Remove
ATM parameters menu object in the path block the gear the banknotes and/or foreign
and cause the overcurrent. objects from the path.
Touch (item 5 Fig. 89) to open ATM parameters menu.
The configuration and functions of this menu are the same as UNFIT
parameters menu except default settings from the factory.
Switch error Jammed banknotes or a foreign Switch off the machine. Remove
object in the path block the the banknotes and/or foreign
POCKETS menu (see Fig. 105) redirector objects from the redirector.

Touch (item 6 Fig. 89) to open POCKETS menu (see Fig.105).

Select with the switches «UNFIT NOTES» and «ATM UNFIT NOTES» the Calibration Sensors calibration error occurred Switch off the machine. Remove
pocket for the banknotes that do not meet the criteria defined in the submenu error during self-test of the counter. the banknotes and/or foreign
objects covering the scanner bar
«UNFIT PARAM.» or «ATM PARAM.». This function is useful, for example, if it (pos. 7 Fig. 5 and Fig. 6). If the
is known that in a counted batch most of the banknotes can be rejected error happens again, call a
according to those criteria. technician.
Warning: If selected the option that the banknotes that do not meet the Periodical The counter has counted the Touch the screen to continue the
fitness criteria are sent to the stacker, then the banknotes detected as suitable, maintenance number of banknotes specified for operation. Call the technician for
as well as all other banknotes rejected for other reasons, will be sent to the the service interval. periodical maintenance.
required.
reject pocket. Please call
your service
Fig. 105 support.

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MESSAGES IN COURSE OF COUNT TABLE 4

TABLE 4 Error
Reason Teller's action
Error message
Reason Teller's action Remove The number of notes in the stacker Take the banknotes out of the
message stacker. The counter will resume
banknotes has reached the stacker capacity.
Note is jammed, A note was jammed while Clean the hopper, open the path and
from the operation at once (in AUTO mode)
clear the path counting remove jammed notes. Red circles or after key I(II) is touched (in MAN
in the picture show approximate
stacker mode).
jammed notes position. Touch Force Remove The number of notes in the reject Take the banknotes out of reject
Clean. banknotes pocket has reached reject pocket pocket.
from reject capacity.
pocket
Batch error More banknotes than required Take the notes out of the stacker
passed to the stacker in batch and recount the batch. Add The hopper is empty while the Add banknotes to the hopper, the
mode. banknotes number of notes in the stacker is machine will resume counting.
less than the required batch size (in
Count error In a process of a count an uncertain Take the notes out of the stacker
Uncertain amount of banknotes passed to the the AUTOMATIC START mode).
and recount the banknotes.
amount stacker. Add The hopper is empty while the Add banknotes to the hopper,
banknotes number of notes in the stacker is touch key I(II).
Feed error Incorrect feeding of the banknotes.
Remove banknotes from the
hopper, open the path and remove and less than the required batch size (in
the banknotes from there. Adjust press start the MANUAL START mode).
the banknote guides according to Clean Counting settings/modes were Take the banknotes out of reject
the width of the widest banknote in the
the batch, level the batch edges changed after a count is finished. pocket and the stacker.
(separate banknotes shall not pockets
protrude from the batch), and place Batch A batch of required size is counted.
them in the hopper avoiding their is ready
skew.
Banknote The path is opened, the upper part Ensure there are no banknotes or Batch of XXX The message appears when
path is open is opened. foreign objects inside the counter notes is ready selected batch size exceeds Take the banknotes out of the
where YYY stacker limit. stacker and continue counting.
and close the path.
is in stacker
and ZZZ
are removed
Unavailable You tried to choose the function Change counting mode to activate
Banknote path After the path has been closed, the Wait till cleaning of the path is over. unavailable for the current counting required option.
is closed. self cleaning of the path is in mode (for example, tried to choose
Clearing a currency in the COUNT mode or a
the path… progress.
batch size in the MIX mode).
Banknote path There are banknotes or foreign Open the path, remove banknotes
is closed objects left in the closed path. or foreign objects.
Self-testing. The self-test is in progress. Wait until the message is closed.
Note is jammed If you are sure that the jammed Please wait
in path
banknote will not get damaged, until the
then you can use the «force clean» process
button to force is completed
self-cleaning tract. Calibration. Auto sensors calibration is held on Wait until the message is closed.
Please wait until after the counter is turned on and
the process every 30 minutes of operation
Banknote path There are banknotes in the hopper Remove banknotes or foreign is completed
is closed. or hopper sensor is covered after objects from hopper There are Can't feed the notes from the Adjust the banknote guides to the
Remove
banknotes closing the path. no banknotes. hopper. width of the widest note in the
from hopper Feed error batch. Adjust the feeder gap if
required («+» means gap increase)
Banknote path There are banknotes in the stacker Clean the stacker and reject pocket for operation with thicker bank-
is closed. or reject pocket after closing the notes. To get the required gap, turn
Clean the pockets
path. screw 1 (Fig. 1) counter-clockwise.

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TABLE 4 CONNECTION OF EXTERNAL DEVICES

Error The following external devices for information output can be connected to
Reason Teller's action the counter:
message • External display;
Reset Settings reset acknowledgement Confirm or cancel settings reset • Receipt printer;
confirmation request (Fig. 44). • CCTV.
Please wait The results of counted batch SN Wait until the message is closed. The external display is connected by built-in cable to the connector for
until the detection are being saved in external display (pos. 17 Fig. 2). The receipt printer or CCTV is connected by
process counter memory the direct RS-232 cable (not supplied in delivery set) to DE9 connector (pos.
is completed 15 Fig. 2).
TEMPORARY
Before connecting external devices, the counter must be switched off. To
SAVING OF set the connection speed please follow the instructions given in paragraph
S/N READING PRINT. The counter allows you to output information simultaneously to the
RESULTS external display and receipt printer or to external display and CCTV.
To prevent counter memory over- Three actions are possible:
flow while saving banknote SN 1 Save stored SN data to PC and
MAINTENANCE
clean counter memory from PC. According to experience of the world vendors, we suggest calling the
2 Clean counter memory from PC. technician for the professional maintenance every 90 days. If you use the
3 Touch «PLEASE DELETE machine for more than one shift a day or the most of counted banknotes are
PREVIOUS RESULTS» to clean dirty and soiled, then more frequent maintenance is required.
counter memory On a daily basis:
FTP ERROR Incorrect FTP client or local Make all the necessary settings and 1 Switch off the banknote counter if you do not use it.
Failed to network settings. FTP server not connections* in the FTP tab of the SN 2 Wipe the counter external parts with a dry clean lint-free tissue.
connect to connected. CONFIG menu, check the local 3 After work is completed and the counter is switched off, clean the sensors
server Check network settings (see the section from dust with a soft lint-free tissue or a soft brush. The sensors 1…10
Ethernet «Saving the data about the counted shown in Fig. 4, Fig. 5, Fig. 6 and Fig. 7 should be cleaned. In case of
settings banknotes to the computer»)
and IP address strong soiling, it is allowed to wipe the sensors with the lint-free tissue
and FTP server moistened with alcohol.
port WARNING: Before cleaning the sensors, make sure that counter is
FTP ERROR Login or password in the FTP tab Check and, if necessary, change the switched off and the power cord is disconnected from the power
(530) Failed to of the SN CONFIG menu does not settings of the FTP server* (in case of supply!
log in to the match FTP server data. changing the settings reconnect the
server. Check
login and
Ethernet cable (see pos. 19 Fig. 2)). TROUBLESHOOTING
Enter the correct username and
password. password in the FTP tab of the SN
Table 5
CONFIG menu.
Problem description Action required
FTP ERROR A destination folder to save the Check and, if necessary, change the
(550) The archives is missing on the server. settings of the FTP server* (in case of
specified folder changing the settings reconnect the
The counter won't turn on Check the power cable is connected to AC mains
outlet and to AC mains connector in the rear cover
was not found. Ethernet cable (see pos. 19 Fig. 2)). of the counter.
Make sure it Enter the correct route to destination Check AC mains switch is in «I» position.
exists and folder. If these If these terms are observed but the
reconnect the machine still fails switching on, then call the
network cable. technician.
The message Restart the counter. If the operation is impossible,
not described in then call the technician.
«Error Messages»
tables appears
An abnormal noise Switch off the machine. Call the technician.
level or foreign sounds
* – Local network and FTP server settings must be adjusted by administrator.
inside the machine

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TRANSPORTATION AND STORAGE FIRMWARE UPDATE

The machine in the original package can be shipped by sea (in containers), Among the advantages of DORS 820 there is the remote way of firmware
by railway (in closed carriage), by air (in the pressurized modules) and by (FW) update via Internet. If a customer has Internet connection, there is no
cargo (in covered truck or in container with water-resistant top) along the need to call technician for the update. Your machine will be updated with new
paved roads. Transportation conditions: temperature from - 30 to + 50°C, counterfeit and authentic notes detection as well as with other improvements
relative humidity up to 98% without water condensation at 25°C and automatically. We recommend checking for new update every two weeks.
atmosphere pressure 84 to 107 kPa (630 to 800 mm Hg). The computer, to which the counter would be connected for firmware
The machine in the original package can be stored in a heated and ventilated update, should match the following requirements:
warehouse, at the temperature of +5°C to +40°C and relative humidity not – OS WinXP or higher;
exceeding 80% at +25°C. A warehouse should be free of the aggressive – Display resolution 800x600 or higher;
agents (acid and alkali vapours) that might cause corrosion. – Internet connection;
WARRANTY AND SUPPORT – Drivers «Drivers_CP210x_VCP_Win_XP_S2K3_Vista_7.exe» and
DORS authorizes the local distributors to provide after-sales technical «BVS Update» utility installed (can be downloaded from the site:
support to the customers. In case of machine's malfunctioning, please contact http://dors.com/oe/service/download/;
your local supplier. If you fail to get support from your supplier, please inform us – USB socket to connect USB cable from counter delivery set.
at web site www.dors.com. FW upgrading procedure:
To avoid any misunderstanding, we ask you to read the terms and
conditions of the machine's operation, its transportation and storage, the • Connect USB port of DORS 820 (pos. 16 in Fig. 2) to your PC by USB
warranty conditions. cable. Warning: don’t try connecting USB cable to the external display
connector (pos. 17 in Fig. 2), it may cause its damage!
• Switch the counter on.
• Launch BVS Update
application on
your PC, the icon with
logo appears in the
taskbar.
Click this icon to open
program main window.

Fig. 106

• Select the counter by clicking its line, then click «Update device firmware»
(Fig. 106). Firmware update will start and a progress bar will appear in
Update column (Fig. 107). A progress bar will also appear on the counter's
display.
WARNING: Don’t disconnect USB cable; don’t turn off the counter or
the computer, don’t unplug the power cords from AC mains while firm-
ware update is in progress.
This may lead to counter failure; service maintenance will be requi-
red.

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Fig. 107
• Wait until a message
«Updates download
successfully completed!»
appears in the program
window. The counter will
run self-test (see
OPERATION, p. 2). The
utility will check available
updates and report that
update is not required
(Fig. 108);

Fig. 108

• Adjust counter system time

shown in the upper right
corner of the display.
Right-click the line with the
counter in the utility
window, then click Set date
and time. Check the
computer reports that date
and time are set (Fig. 109).

Fig. 109

• Close BVS Update utility;

• Wait until the counter
passes self-test and turn it
off by the mains switch;
• Disconnect USB cable;
• Switch on the counter and
wait until the counter
passes self-test. Now the
counter is ready for
operation.

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