Basics of Electronic Document Management
Basics of Electronic Document Management
Electronic
Document
Management
Table of Contents
Table of Contents
Table of Contents.................................................................................................................................................................................. 1
1. Introduction............................................................................................................................................................................................ 2
2. Everything is a Document! .............................................................................................................................................................. 5
3. Measuring ROI on a Document Management System ........................................................................................................ 9
4. Is Your Organization Ready for Document Management? .............................................................................................. 14
5. Preparing for a Document Management System ................................................................................................................ 18
6. Planning How to Organize Files in a Document Management System ...................................................................... 22
7. The Next Step… .................................................................................................................................................................................. 26
About Globodox ...................................................................................................................................................................................... 28
About ITAZ Technologies...................................................................................................................................................................... 29
Globodox Feature .................................................................................................................................................................................... 30
Contact Information .............................................................................................................................................................................. 32
www.globodox.com 1
1. Introduction
Over the last few years, organizations across the world have acknowledged the
need to manage business information and processes more efficiently and
cost-effectively. As documents are the lifeblood of any organization, it's
important to look for better ways to manage them. Thankfully, technology has
made it possible to replace paper based document management systems with
more effective, electronic ones. This has 3 key benefits for businesses:
1. Financial Benefits
In terms of cost savings. This is primarily due to lower
consumption in office supplies and saving on storage
space.
2. Efficiency Gains
Through better ways to organize, retrieve and
manage documents; and by automation of business
processes.
3. Environmental Benefits
By reduced paper consumption, which would eventu-
ally lead to better preservation of the earth's forest
cover. Reducing your organization's carbon footprint
is one good way of fulfilling your corporate social
responsibility.
www.globodox.com 3
Introduction
• Once you are clear about this, you need to assess your organization's readi-
ness for adopting electronic document management. The next section guides
you how.
• If your organization is ready, you need to start Preparing for a Document Man-
agement System - we delve into the three steps you need to take as part of this.
• Lastly, Planning How to Organize Files in a Document Management System
discusses the importance of studying the specific needs of the department
where electronic document management is first being rolled out; and then
how you will go about organizing files in the document management soft-
ware you have just acquired or decided to acquire.
You will have gained a solid foundation in terms of what electronic document
management is and how your organization can gain if you adopt it sooner
rather than later.
www.globodox.com 4
Everything is a Document
2.Everything is a
Document!
.DOCX
.PDF .PXD
LSF
www.globodox.com 5
Everything is a Document
A Small Exercise:
What was the first mental picture or thought you got after reading that word?
Quite likely, you got the picture of a paper or an MS Office document, especially
a Word file. Yet, everything is a document! This executive brief aims to present
'document' in its true light: to present it as it really is - not what we perceive it to
be. If you are reading this 'document', chances are you create, view, edit or inter-
act with documents everyday in one way or another. So it helps to look at how
others define 'document':
The UNESCO web site defines 'document' as, "The combination of a medium and
the information recorded on or in it which may be used as evidence or for con-
sultation. Examples include: a sheet of paper with writing; an e-mail message; a
film with images..." (www.unesco.org/webworld/mdm/admin-
ist/en/guide/guide011.htm)
www.globodox.com 6
Everything is a Document
I work with documents all the time, but how do I manage them?
If you are the typical office employee or even a business owner or decision
maker, you would be handling dozens and possibly hundreds of informa-
tion-carrying materials (or documents) every day. To manage so many docu-
ments efficiently, you need a system that will help you create, classify, organize,
store and process documents such as contracts, invoices, letters, emails, forms
etc. You need a document management system.
www.globodox.com 7
Everything is a Document
digital formats, store both your paper documents as well as electronic docu-
ments in a centralized location. This translates into huge cost savings in terms of
consumables. The software helps you create, store, edit and share documents
and do much more with them. For example, you can link documents to one
another - this helps you switch between the linked documents in just one click
and save time. You can highlight text within a document, stamp the document
and sign it. In fact, GLOBODOX enterprise document management software can
be configured to monitor pre-specified folders so that as soon as a new docu-
ment is added to a folder it becomes visible in GLOBODOX!
Using document management software has helped countless businesses across
the globe gain complete control over all their documents and helped improve
their operational efficiency. This has made them more competitive. You too can
benefit from this technology and further improve the way you manage your
business. Visit the GLOBODOX web site to learn more about document manag-
ment software and how it can work to your advantage.
www.globodox.com 8
Measuring ROI on a Document Management System
3.Measuring ROI on a
Document Management
System
Every business that is run for profit wants to and more importantly needs to
recover the money invested in it. Only then does it make the business of any
value in financial terms. This means you should aim for every investment in your
business to yield a positive Return on Investment (ROI).
Whether you want to expand your operations to a larger building, whether you
are looking for a scanner for your department or maybe you want to introduce a
document management system (DMS) in your firm, your business needs to con-
sider what the Return on Investment will be. Here we discuss the quantitative
and qualitative benefits offered by electronic document management systems
to any organization that chooses to invest in one.
www.globodox.com 9
Measuring ROI on a Document Management System
Measuring ROI on a Document Management System
2. How many documents need to be retrieved and how many copies of docu-
ments are created every day?
3. What are the costs of office supplies (stationery etc.) every month?
There are, of course, many other points you may need to consider to get the num-
bers right depending on the size and complexity of your business. Let us take a
very basic example, where your company hires 10 people whose primary job is
handling documents and who get paid at $15 an hour. If each employee spends
1 hour on average searching a paper based document, retrieving it, making
copies of it and filing it again; you end up incurring $150 every day simply on
managing documents! In a month of 22 business days, that's $3,300 - or $39,600
a year; not a petty amount by any means - even for a large organization.
Now say you invested in multi user document management software costing
$5,000 for a 10 user license pack. You also purchase a scanner for $1000. Your total
investment will be $6,000. Your employees will have all their documents stored in
the document management system's database and accessible from the DMS, so
it will only take them a few seconds to pull up the files they need and possibly a
www.globodox.com 10
Measuring ROI on a Document Management System
few minutes to scan any documents, which equates to a much more productive
working day. Numerically speaking, with your 10 employees spending hardly 15
minutes each day managing documents, the per employee cost at $15 an hour
will be just $3.75; and your total daily cost will only be $37.50! That means you
would spend $825 a month - just $9,900 a year managing documents. Add to it
the $6,000 you invested in the DMS with a scanner, and your total cost is only
$15,900. How much do you save? That's right: $39,600 less $13,400 = $23,700 in
the first year itself!
Even if you tone down the savings to make the case for a DMS less one-sided, you
cannot ignore them - they are just so huge.
1. Save time
Offices run on information, so if the data you have at
your disposal is not organized systematically, your time
is wasted. When you manage your files electronically,
you can organize them by folders, tags and document
types, depending on the software you use. A typical
solution would have quick and advanced search
features to help you locate files faster.
2. Improve efficiency
Multiple users can access the document management
software simultaneously, resulting in improved commu-
nication and work getting done faster. If the DMS has
built-in scanning software, you can easily convert paper
www.globodox.com 11
Measuring ROI on a Document Management System
4. Disaster recovery
Desktop applications usually allow you to back up your
documents to a secondary location which could be
another computer on your network or even an online
location; so you don't lose your data in case of any disas-
ter. You can also quickly retrieve all the backed up docu-
ments, thereby maintaining business continuity.
5. Compliance
Some types of organizations are required by law to
manage records in such a way that these are transparent
and readily available to certain agencies and the public.
Document management systems help such firms orga-
nize and manage their information to meet these stan-
dards. For example: a) The Sarbanes-Oxley Act in the
financial industry, and b) The HIPAA in the medical field.
6. Eco-friendly
Electronic DMS either completely or drastically reduces
your business’ dependence on paper. This in turn helps
www.globodox.com 12
Measuring ROI on a Document Management System
These are just some of the non-financial gains of investing in an electronic DMS
solution. Generally speaking, the wider the implementation of a DMS across an
organization, the greater the ROI. This is true especially of desktop DMS solutions
like GLOBODOX, as investing in larger multi user license packs tends to lower the
per user license cost to the organization. Measuring ROI on a document manage-
ment system is important, so long as it does not delay the process of rolling out
the DMS. The sooner you implement a DMS in your organization, the quicker you
can recover your investment in it.
www.globodox.com 13
Measuring ROI on a Document Management System
www.globodox.com 14
Measuring ROI on a Document Management System
1. Compliance
The law sometimes stipulates that you keep your business
records well-organized so that when needed for the pur-
pose of review, the required data is readily available. E.g.
The Sarbanes-Oxley Act (SOX), which was passed with the
purpose of building and restoring public confidence in
www.globodox.com 15
Measuring ROI on a Document Management System
2. Storage space
Businesses that survive in the long run tend to maintain a
paper archive of documents. As office space comes at a
premium, it may not always be feasible to keep your docu-
ment archive in-house. You might have to store the docu-
ments at an offsite location, which again costs money. You
may save money by outsourcing document storage, but it
is only a temporary solution. The only lasting solution is to
digitize your documents by scanning them and saving
them in PDF, TIFF and other file formats and using OCR to
.DOCX .X
.PDF PD LS
F
make their content searchable. A document management
system makes this possible and at the same time does
away with the need to rent space to store paper based
documents. Documents that are no longer required can
be destroyed using safe, legal procedures.
3. Cost savings
As a primary medium for storing information, paper
proves to be quite expensive since it is a recurring
expense. Add to it related costs like files, other supplies,
filing cabinets etc. and your costs go up even more.
Switching to electronic document management may cost
you some money initially, but it works out to be an eco-
nomical alternative in the long run - and most, if not all,
businesses plan to survive in the long run!
www.globodox.com 16
Measuring ROI on a Document Management System
Business continuity
If you have stored your paper based document archive offsite at a distant but
low-rent location, it does save you money in the short term. But in the event of
a natural disaster like a flood or tornado, if your entire paper archive is
destroyed, you may have nothing to fall back on. If you have invested in an
EDMS, that will become your main document database and your paper archive
will only serve as a secondary backup - that too only if you really need it (your
primary backup should be online through an online backup service). Even if the
natural event extends to your office and your machines are destroyed, if you
have backed up your document database online, your document management
system can be up and running again within hours of getting your IT setup back
in place. If you see the clear advantage of trusting an electronic document man-
agement system with your document database, then you are ready to proceed
to the next step.
www.globodox.com 17
Preparing for a Document Management System
In the Introduction to this eBook, we said an Infotrends study reveals that busi-
nesses print, copy and fax more than 1 trillion documents every year. That's
1,000 billion documents every year! Your firm may not work with something
anywhere close to that number; but if the number of documents your firm han-
dles poses a challenge, then it's big enough to justify getting an electronic docu-
ment management system (EDMS). In that case, you'd better start preparing to
put one in place, as the sooner you begin using a document management
system, the sooner you can start making the transition and reaping its benefits.
This section focuses on the preparations you need to make before your employ-
ees start using an EDMS as part of their daily work routine.
www.globodox.com 18
Preparing for a Document Management System
www.globodox.com 19
Preparing for a Document Management System
A feature like workflow may not be required by all departments. This feature,
although quite popular, is best suited to processes that are built around specific
tasks performed on a document by the users. E.g. in the case of mortgage loan
processing, where a client's file keeps heading towards the closing table as the
documents in it move through the workflow pipeline. Now if you work in the
above scenario with a team of copywriters, you should look out for document
management software with the drafts feature rather than a system that offers
workflow. Such decisions need to be made at the preparatory stage of imple-
menting a document management system.
For evaluating the software, choose a small team of evaluators that comprises
one of your IT Managers as well as a mid-level Manager of the process for which
you are getting the software. This will take care of the technical aspects as well
as ensure that the software can 'fit-in' with the unique requirements of that pro-
cess. Apart from the features and performance, an important point to consider
is ease of use. Does the software have a simple interface? Can the average user
be trained in a few hours and get started with the basics without needing much
supervision? A solution like GLOBODOX obviously scores here as its MS Out-
look-type interface is familiar to most people.
The preparatory stage is crucial because this is where you determine how many
resources you want to commit in terms of money, manpower and records. If you
introduce electronic document management in a phased manner, then even if
you find that your expectations from the system were less or more, you can
always go back to the drawing board, re-work your needs and extend the docu-
ment management system smoothly to the rest of your organization.
www.globodox.com 20
Preparing for a Document Management System
www.globodox.com 21
Planning How to Organize Files in a
Document Management System
TAGS
TAGS
www.globodox.com 22
Planning How to Organize Files in a
Document Management System
Once a selection has been made it is then just as important to plan for the imple-
mentation of that system and decide on how you want to organize your docu-
ments so that looking for them when you need them does not become a job in
itself. This essential preparation before introducing your electronic document
management system will ensure that your business...
www.globodox.com 23
Planning How to Organize Files in a
Document Management System
www.globodox.com 24
Planning How to Organize Files in a
Document Management System
Once you have planned in detail how you will go about organizing documents
in the electronic document management system, you need to ensure that this
plan itself is documented. It will serve as a handy model when you extend EDMS
to other departments or teams in your organization.
www.globodox.com 25
The Next Step
1. Capture
This includes scanning of paper based documents and
importing digital files like MS Word, PDF, JPG etc. and saving
.DOCX .X
PD
.PDF LS
F
all these files to the document management database.
2. Secure
As soon as a document enters the database, it must be
secured to prevent unauthorized access. This can be done
using document level access control, hierarchical security
groups (access based on workgroups) etc.
3. Manage
This includes organizing documents in search friendly ways,
retrieving them, modifying them etc.
4. Collaborate
Documents often need to be reviewed by multiple users
before they are approved. Collaboration enables you to
securely share documents, check them out for editing,
check-in drafts and publish documents once they are
approved.
5. Automate
Organizations can go truly paperless only when paper
based processes are replaced by their digital equivalents.
Good enterprise DMS solutions offer the ability to route doc-
uments automatically for the completion of process related
tasks. This is done using digital workflows.
www.globodox.com 26
Planning How to Organize Files in a
Document Management System
The next step for you is to look for an EDMS that covers all the stages of elec-
tronic document management outlined above. GLOBODOX is an enterprise
solution that meets that criterion. It is available as a Suite and also as a Standard
solution with optional add-on Modules. Organizations the world over have
trusted GLOBODOX to help manage their documents and automate their pro-
cesses. You too can experience similar benefits. Contact us now to learn more.
Jon King,
Employment Enterprises Inc, USA
www.globodox.com 27
About GLOBODOX
About GLOBODOX
60
GLOBODOX is an enterprise document management soft- Over
www.globodox.com 28
About ITAZ
www.globodox.com 29
The Next
GLOBODOX Step
Features
GLOBODOX Features
OCR
4820192
.DOCX .X
PD
.PDF LS
F
www.globodox.com 30
The Next
GLOBODOX Step
Features
Globodox Features
www.globodox.com 31
More about GLOBODOX
Contact Us
Telephone
US +1-650-646-2551
India +91 22 6702 0098
Email
[email protected]
Web
https://www.globodox.com/globodox-support/request-information/
www.globodox.com 32