Wi-Fi IP CAMERA

QUICK OPERATION GUIDE

Apply for Model: BC5 /P1-4X /P14-4X/ P2R-20X

Note: Due to the continuous updating of the product and software, there may be a discrepancy between the

operating guide and the APP interface. All the instructions are subject to the actual operation interface.

Contents

1. Introduction .................................................................................................................................... - 1 -

2. Installation ..................................................................................................................................... - 2 -

3. SD Card Slot .................................................................................................................................. - 3 -

4. APP Download .................................................................................................................................... - 4 -

5. Mobile APP Connection .................................................................................................................. - 5 -

5.1 Connect Hot-Spot ....................................................................................................................... - 5 -

5.2 Add Camera ............................................................................................................................... - 5 -

5.3 Connect Wi-Fi ................................................................................................................................. 6

5.4 Connect the Camera by Scan QR Code ......................................................................................... 7

5.5 Connect the Camera by Search Nearby Devices ............................................................................ 8

5.6 APP Function Introduction .............................................................................................................. 9

5.6.1 Video playback and download ....................................................................................... 9

5.6.2 Local files, device list and add other new camera ........................................................ 10

5.6.3 Pre-set point and auto cruise (For PTZ) ....................................................................... 10

5.6.4 Change password........................................................................................................ 11

5.6.5 Alarm management and notification ............................................................................. 11

5.6.6 Motion Detection.......................................................................................................... 12

5.6.7 Email setting ................................................................................................................ 12

5.6.8 FTP setting .................................................................................................................. 12

5.6.9 Video setting and audio setting .................................................................................... 13

5.6.10 SD card plan recording .............................................................................................. 13

 5.6.11 SD card setting .......................................................................................................... 13

5.6.12 Device time setting .................................................................................................... 14

5.6.13 Default setting............................................................................................................ 14

6. Computer Browsing Access ...............................................................................................................15

6.1 Search IP Camera ........................................................................................................................ 15

6.2 View Video by Browser ................................................................................................................. 15

6.3 Interface ....................................................................................................................................... 15

6.4 Parameter Settings ....................................................................................................................... 16

6.4.1 SettingMedia ................................................................................................................... 16

6.4.2 SettingNetwork ................................................................................................................ 17

6.4.3 SettingAlarm ................................................................................................................... 18

6.4.4 Setting  Advanced ......................................................................................................... 18

6.4.5 Settings  System ............................................................................................................. 19

7. Video Management Software (P2P Client)..........................................................................................20

7.1 Software installation...................................................................................................................... 20

7.2 Add Camera ................................................................................................................................. 20

Frequently Asked Questions ..................................................................................................................23

Service Guarantee ................................................................................................................................25

1. Introduction
Thanks for buying JideTech Wi-Fi IP Camera. We provide IP cameras which has

different appearance and function. We follow the people-oriented design philosophy,

these four cameras will be easily able to integrate into our daily lives, both in terms of

appearance and function. This manual describes all the parameters, functional

structure, how to use, common problems and solutions for the camera in detail. This

would help you know the camera quickly and use it easily.

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2. Installation

BC5 P1-4X

P14-4X P2R-20X

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3. SD Card Slot

BC5 P1-4X

P14-4X P2R-20X

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4. APP Download
Download APP “CamHipro” from Google Play or Apple Store, or scan the
QR Code to install.

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5. Mobile APP Connection
5.1 Connect Hot-Spot

Connect power supply and use your mobile device to search the camera’s Hot-Spot and

connect the Hot-Spot. As the below picture. The camera will turn into the self-test mode after

connect power supply. It will take about 15 seconds.

5.2 Add Camera

Add your camera to ‘CamHipro’ APP follow the steps of the below pictures.

Step 1 Step 2 Step 3

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 Step 4 Step 5 Step 6

Step 7 Step 8 Step 9

5.3 Connect Wi-Fi

Connect your camera with the your Router’s Wi-Fi follow the steps of the below picture

Step 1 Step 2 Step 3 Step 4

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5.4 Connect the Camera by Scan QR Code
A) Connect the camera to the power supply and the camera would turn into self-test mode,
which would take about 15 seconds. Open the ‘CamHipro’ APP.

B) Add the camera by Scan QR code follow the below steps.

Note: Please make sure that the camera has connected to your router’s Wi-Fi.

Step 1 Step 2 Step 3

Step 4 Step 5 Step 6

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5.5 Connect the Camera by Search Nearby Devices
A） Connect the camera to the power supply and the camera would turn into self-test mode, which
would take about 15 seconds. Open the ‘CamHipro’ APP.

B） Add the camera by Search Nearby Devices follow the below steps.
Note:
1. Please make sure that the camera has been connected to router’s Wi-Fi.
2. Please make sure that your cell phone connects the same Wi-Fi as the camera connected.
3. If there is no camera on the device list, please come close to the camera and refresh.

Step 1 Step 2 Step 3

Step 4 Step 5 Step 6

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5.6 APP Function Introduction
5.6.1 Video playback and download

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5.6.2 Local files, device list and add other new camera

Click to view the local file of different cameras.；click to change the camera device

list；click to add a new camera.

5.6.3 Pre-set point and auto cruise (For PTZ)

Click the camera into real-time monitor -- turn to next page -- preset position

Number 1-8 means 8 points you want to set up

Adjust the camera rotation to the first point you want to monitor on the app; input "1" and Setting;
Adjust the camera rotation to the second point you want to monitor on the app; input "2" and Setting;
……until set up 8 points……
After you set up 8 points, input "41" and transfer. The camera will auto cruise.
Input "41" and Setting, auto cruise will stop.
There are 8 cruise lines can be set.
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 Cruise line Number for setting Number for auto cruise Number for stop
the second cruise line 17-32 42 +transfer 42+ Setting
the third cruise line 65-80 43 +transfer 43 + Setting
the forth cruise line 113-128 44 +transfer 44 + Setting
the fifth cruise line 129-144 45 +transfer 45 + Setting
the sixth cruise line 146-160 46 +transfer 46 + Setting
the seventh cruise line 161-176 47 +transfer 47 + Setting
the eighth cruise line 177-192 48 +transfer 48 + Setting

5.6.4 Change password

Click “Change Password” to modify the password. Old password :01234567

5.6.5 Alarm management and notification

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5.6.6 Motion Detection

5.6.7 Email setting

5.6.8 FTP setting

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5.6.9 Video setting and audio setting

5.6.10 SD card plan recording

5.6.11 SD card setting

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5.6.12 Device time setting

5.6.13 Default setting

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6. Computer Browsing Access
6.1 Search IP Camera

Download Software from the website ( https://JideTech-cctv.com) or Mini CD in the package, open the
file and install search tool in your computer. Click “next” to find IP camera. You can select Network Card
to search IP Camera.

6.2 View Video by Browser

Support IE, Google and Firefox browser, install ActiveX before view video.

6.3 Interface

Multiple preview modes.

Region A

View memory card capacity and date.

Region B

Click on the capture and take the current image.

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 Local manual recording.

Video Recording playback: Click the playback, select

the date and time, select the local playback or SD card
playback, search the video files and double click on
the file to play.

PTZ control operation interface, control the camera to

rotate horizontally and vertically.

Control the camera zoom in/out, focus +/-, left / right

and up / down cruise.

Region C
Adjust the camera rotation speed and presetting point
settings: Select presetting point 1, the camera rotates
to the screen you want to monitor, click on the setting
to set the preset point. Type 41 in Presetting to call the
command of auto cruise.

6.4 Parameter Settings

6.4.1 SettingMedia

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 Video: Set the video format, video coding, resolution, bit rate, max frame rate, key frame interval, bit
rate control and image quality.

OSD Set: Set time stamp, time show, camera name and name show in this interface.

Image: Adjust the brightness, saturation, contrast, exposure parameter and set the WDR, Aemode,
Imgmode, Intelligent night mode, IR LED Control, IRCut in this interface. (The camera does
not support full colour night vision and smart night vision currently.)

Audio: Audio type support G711 / 726 protocol, audio stream selection on/off, audio input type
selection, input / output volume adjustment

6.4.2 SettingNetwork

Network: The IP address can be selected manually settings or automatically obtain. The DNS also can be
selected manually or automatically.

Wireless: Enable Wireless to search and select the wireless network that you want to add, put password.
Click the “check” to verify camera if connected to the wireless signal.

DDNS: To set up DDNS (Remote access), requesting an dynamic domain name to fill in the username and
password which provided by Service provider. Contact us to get the cam ID number, each camera
username and password will be different. Also you could use a third-party domain name to set it up.

Platform: this function was replaced by P2P, please use P2P to complete your setting.

ONVIF: Set the Server Port, Preview, Time zone Setting, Image Setting, NVC Type in this interface.

P2P: Enable this function, can watch video in Mobile App via add UID Number.
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6.4.3 SettingAlarm

Audio alarm: Enable this function. Need to connect a buzzer, turn on & adjust the volume, audio alarm can
work well.

Motion detection: There are 4 windows selections under Motion Detection. Select different windows to
display different window positions. Drag the selected window to enlarge the window
proportion. Manually type the sensitivity value or swipe the sensitivity bar to adjust the
sensitivity.

Alarm: Email setting method is the same as Phone APP. Set the FTP server setting and Image capture in
this interface.

Schedule: Select the time and click on the “Apply”.

6.4.4 Setting  Advanced

User: For Change password.

Auto snap: Time capture, Choose to set the SD card snap interval or FTP snap interval and save route.
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Timed record: Set the Record files duration, whether to open Record and stream.

Email Setting:

FTP Setting:

Terminal: Set the cruise laps, select the centred while self-check on/off, close the alarm PTZ movement
on/off and indicator display mode.

485Set: These cameras can’t support RS485.

Multiple setting: In the same LAN, two or more of this series products from our company's, can be
displayed on the same page via this Multiple Setting.

Video Shade: Video shade setting method is the same as the motion detection.

Restart timer: Turn on the restart timer and set restart time, then click “Apply”, the camera will follow the
settings to scheduled reboot.

6.4.5 Settings  System

Time: Select the NTP server to synchronize the camera with the internet network time, click to “Sync with
PC time”. The camera time automatically becomes the time displayed on the computer.

Initialize: Set the Language (only available in Chinese and English currently), Lenstype, Reboot, Factory
default, Backup setting data and system upgrade in this interface.

Device information: The device information include device ID, device type, network connection and etc..

System Log: The system log records all the steps of the device.

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7. Video Management Software (P2P Client)

Using Video Management software to view multiple cameras at the same time

7.1 Software installation

Download from the website ( https://JideTech-cctv.com ) or Mini CD in the Package. Install it on your
computer.

7.2 Add Camera

A） Open the software, click , to login system, default password: leave it blank.

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B） Click to Set an Area name (Like: office / home / factory……), you also can modify and
delete Area as picture showing below.

C） Click “Search” to find IP Camera in the LAN, Select the camera click “add” to Add camera.

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D） Double Click camera’s UID to modify camera’s password.

E） Click Back to preview screen, Double-click the camera name in the device list to preview the
screen in real time.

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Frequently Asked Questions
Q1: Remote viewing, appear pause and delay phenomenon?
A:1) Related to network data, it is recommended to adjust the HD mode to Smooth mode when watching, and the
video file is still saved in HD mode.
2) Try to reduce the camera stream when view the video, reducing the stream may affect the quality of the image.
3) Remote viewing, the network recommends uploading network data up to 512KB/S. Download data 256KB/S to
watch the best. Upload network data can be viewed in the router background.

Q2: Prompt password error

A: The camera security password is incorrectly entered or forgot the password. Press and hold the reset button for
5-8 seconds and then reset the camera.

Q3: No audio sound

A:1) Open the camera screen, click on the speaker and set to be monitored.
2) Open the volume setting, click on setting, click on audio settings, then adjustable volume.
3) The camera pickup range is 5-15 meters, depending on the volume of the recognized volume.

Q4: Camera IP address often changes

A:1) Login to web version and go to the camera setting, change the automatic IP address to manual setting.
2) The IP address which automatically obtain will vary depending on the IP assigned by your router's DHCP.

Q5: Is the device not online?

A:1) The router disables MAC address filtering.
2) If it is a dual-band router, it needs to use 2.4GWi-Fi and not support 5GWi-Fi.
3) The preferred server address (DNS) of the router is changed to the telecommunications service provider DNS.
4) Wi-Fi account password only contains numbers and letters, no horizontal characters and other special characters.
5) The router signal channel is changed to 11.

Q6: SD card remote playback download

A:1) Web download: Open the browser and log in, click the SD card and select recording date and time to download.
2) Mobile APP download: Open APP - click the video - click the remote playback - press the video file for 1-3
seconds to pop up a dialog box , click download, you can find the video file in the phone system file (CamHi file).

Q7:Can't identify the memory card?

A:1) Reinsert the SD card into the camera, powered off and restarted camera !
2) SD card is recommend to use SanDisk, Kingston, Samsung, Toshiba, PNY Bianwei, Lexar brand

Q8: Can't the phone search for the camera's own Wi-Fi?
A: Press the camera reset button for 5-8 seconds, make the camera reset factory default.

Q9:Can't the camera connect to Wi-Fi?

A:1) When the camera is configured, the phone and camera are no more than 3 meters away from the router!
2) Router Wi-Fi can't be hidden or MAC address bound, or limited!
3) Wi-Fi account password only contains numbers and letters, no special characters, such as horizontal lines.

Q10: RTSP Path Example

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A: rtsp：//192.168.1.100：554/11
Q11: WBE browsing plug-in installation problem
A: Web page online download plug-in component: ActiveX, Or install the plug-in program in the CD!

Q12: Third party software: iSpy Software operation

A: iSpy Add camera selection: Open the software click add object, Select the IP photographer, Click ONVIF to enter
the user name and password. URL enter: http:// camera IP address / port 8080. Click on the next page to see the
full URL, click add, finish!

Q13: Can't connect to Optical Modem Wi-Fi router?

A: Recommend to use Wireless router, Some Optical Modem with Wi-Fi router has some kind of restriction, Cause the
device can’t connect to the wireless signal or no network transmission on the connection.

Q14: Can't play back remotely at phone APP?

A:1) Check that the device if can preview in real time!
2) Click the pinion symbol to enter the setting ---- Click on the SD card, check if can read the SD card.
3) Can preview the real-time picture normally, Can read the information of memory card, but no playback of files in
video playback, recommend to unplug and plug the SD card again.
4) Because the remote playback of the video file is relatively large, Network does not support remote playback of
network traffic! Recommend to connect your phone to a faster Wi-Fi, try remote playback.

Q15: Can't search for the camera IP address in the local area network.
A: Our device default IP address network segment 192.168.1.X, you need to modify your network IP address network
segment to the same network segment, then use the search tool on the CD to search for IP addresses.

Q16: How to make the camera automatically cruise after setting the preset point?
A: Preset point 1-16 call command 41, 17-32 Calling Command 42, 65-80 Calling Command 43, 113-128 Calling
Command 44, 128-144 Calling Commands 45, 146-160 call command 46, 161-176 Calling Command 47, 177-192
call command 48.

Q17: Mailbox alarm cannot receive pictures

A:1) Motion detection mailbox alarms support most mailboxes such as Google, Yahoo, etc. If you do not receive an
email alert, please check if the mailbox settings are set according to the instructions, whether to pass the test.
2) Some alarm messages may be judged as spam by the mailbox, can be found in the mailbox trash or send mail
delay due to network server data congestion, etc.

Q18: Can I add a camera to multiple phones?

A: Yes. Manually add the camera UID number to other mobile APP after the camera is connected to the network.

Q19: I can view the image on the same LAN, but the phone can't be viewed remotely outside.
A:1) The camera may be connected to your local area network without connecting to your router's external network, no
network access! It is recommended to check if the router has set this camera IP to prohibit network access.
2) Restore factory settings, reset the router Wi-Fi and reconnect..

Q20: The phone can't access the Internet after the phone is connected to the camera wireless hot-spot.
A: The camera wireless hot-spot is convenient for the device to preview and view the image by mobile APP in a
network-free environment and the phone can't access the external network by the wireless hot-spot.

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Service Guarantee
If you have any other questions, please visit the official website of our company or consult the
customer service email address.

Company Name: ShenZhen JideTech Development Co., Limited

Company Address: 9F Niulanqian Building

Minzhi Avenue, Minzhi Street, Long Hua District,

Shenzhen Guangdong, China, 518109

Website: www.jidetech-cctv.com

Email: [email protected]

Tel: +86 135 5499 2943

WhatsApp: +86 135 5499 2943

Skype: JideTech CC

Facebook: JideTech INT

Wechat: 135 4401 2806

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Not all Security Camera Named JideTech