Docuprint cm305 DF SERVICE M
Docuprint cm305 DF SERVICE M
Docuprint cm305 DF SERVICE M
• This service manual covers the following models • Revision and Modification Information
FUJI XEROX Co. Ltd. Color Laser Printer When design changes or revisions relating to
DocuPrint CM305 df this service manual occur, the overseas
technical information or overseas service
• Related Materials bulletin may be issued as supplementary
No other related materials issued other than this information until such changes are
service manual. accomodated in the updated version of this
• Confidentiality service manual.
• This service manual is issued intending use by
maintenance service personnel authorized by CAUTION Important changes including
FUJI XEROX Co. Ltd. Copying, transferring or revisions of spare part
leasing this manual without prior consent by numbers and adjustment
FUJI XEROX Co. Ltd. is prohibited. specifications must
• When a page becomes irrelavant (e.g. immediately be reflected on
superceded by a replacement page), destroy the respective pages of this
the page by burning or shredding it. service manual upon
• Handle with care to avoid loss or damage of reception of such
the manual. information.
PRINTED IN JAPAN
Company Name
Department Name
Telephone No.
Chapter 2 Troubleshooting
Chapter 6 General
Chapter 9 Installation
Table of Contents
Chapter 2 Troubleshooting
This chapter describes the troubleshooting procedures other than image quality
troubleshooting of the DocuPrint CM305 df. It also describes how to use the diagnostics and
some programs.
Chapter 6 General
This chapter contains the following general information on DocuPrint CM305 df.
6.1 Specification
6.2 Tools / Service Consumables / Consumables / Modification
6.3 Service Data
6.4 Service Mode
Preface-1
Introduction
2. How to use the Service Manual
Chapter 9 Installation
This chapter contains the Installation procedure of the DocuPrint CM305 df.
9.1 Installation
9.2 Removal (Undescribed)
Updating Procedure
• When the entire manual is revised, "1st Edition" on the front cover will be renewed to 1st Edition,
2nd Edition, 3rd Edition and so on.
• When this manual is partially revised, revisions will be sequentially indicated as Revision A,
Revision B, Revision C, etc. All revised pages will be marked accordingly with "Revision A",
"Revision B", "Revision C" and so on.
Revision Sidebar
When any paragraph, table or figure has been added or amended, a revision sidebar will be
added to indicate where the revision was made.
(Example)
If the same page is changed again due to a subsequent revision, revision sidebars associated
with the previous revision(s) will be deleted.
Preface-2
Introduction
3. Terms and Symbols
• The terms and symbols used at the beginning of a text are defined as follows:
DANGER Indicates an imminently hazardous situation, such as death or serious
injury if operators do not handle the machine correctly by disregarding
the statement.
INSTRUCTION Indicates that the printer or its components may be damaged if the instructed
procedure is not strictly observed.
Preface-3
Introduction
4. Abbreviations
4. Abbreviations
Abbreviations
This manual contains abbreviations that are specific to this manual, as well as general
abbreviations, which include:
ADC Automatic Density Control MAG Mag. Roll
AG Analog Ground MCU Machine Control Unit
APS Auto Paper Select MOB Marks On Belt
ARC Auto Registration Control MOT Motor
ASSY Assembly MSI Multi Sheet Inserter
ATS Auto Tray Switching N/P No Paper
B Black NVM Non Volatile Memory
BCR Bias Charge Roll OEM Original Equipment
Bk Black Manufacuring
BLK Black OHP Overhead Project
BLU Blue OP Operation
BRN Brown OPC Organic Photo Conductor
BTR Bias Transfer Roll ORN ORANGE
C Cyan PC Personal Computer
CLN Cleaner PCDC Pixel Count Dispense Control
CRU Customer Replaceable Unit PH Paper Handling
CRUM CRU Monitor PHD Printer Head
CTRG Cartridge PNK Pink
DET Detoner Roll POP Paper On Photoreceptor
DEVE. Developer PPM Prints Per Minute
DIAG. Diagnostic PR,P/R Process
DISP Dispense PV Print Volume
dpi dots per inch PWB(A) Printed Wiring Boad
DTS Detack Saw (Assembly)
DUP Duplex R Right
ESB Electro Static Brush R Rear
ESS Electric Subsystem R/H Right Hand
F Front REF Refresher
FEED, FDR Feeder REGI. Registration
FIP Fault Isolation Procedure RH Right Hand
GND Ground ROS Raster Output Scanner
GRN Green ROT Rotary
GRY Gray RTC Rubber Tube Charger
HT Half Tone RTN Return
HUM Humidity SEF Short Edge Feed
HVPS High Voltage Power Supply SG Signal Ground
ICDC Image Count Dispense Control SMH Special Material Handler
ID Image Density, or Identification SNR Sensor
IBT Intermediate Belt Transfer SOL. Solenoid
INTL, INLK Interlock SOS Start Of Scan
IOT Image Output Terminal STM Single Tray Module
K Black SW Switch
L Left TEMP. Temperature
L/H Left Hand TM Tray Module
LD Laser diode TNER, TNR Toner
LDD Lightly Doped Drain TP Thermopile
LED Light-emitting diode TR Transfer
LEF Long Edge Feed VIO Violet
LH Left Hand WHT White
LV Low Voltage XERO Xerographic
LVPS Low Voltage Power Supply Y Yellow
M Magenta YEL Yellow
Preface-4
Chapter 1 Service Call Procedure
Chapter 1 Service Call Procedure
1.1.1 Safety
To prevent any accident that may occur during maintenance servicing, any WARNING or CAUTION
regarding the servicing must be strictly observed. Do not perform any hazardous operation.
1. Power Supply
To prevent electrical shocks, burns, or injury, etc., be sure to switch OFF the machine and
disconnect the plug before starting the maintenance servicing. If the machine has to be switched
ON, such as when measuring the voltage, take extra care to prevent an electrical shock.
2. Drive Area
Never inspect or lubricate the drive area such as the gears during the machine operation.
3. Heavy Parts
The weight of the machine is 29.6kg. When moving the machine to ensure sufficient working
space, take extra care to prevent back pain.
4. Safety Device
See that safety devices for preventing mechanical accidents, such as fuses, circuit breakers,
interlock switches, etc., and those for protecting customers from injury, such as panels and
covers, function properly. Modifications that hinder the function of any safety devices are strictly
prohibited.
6. Specified Tools
Follow the instruction when a tool is specified.
7. Organic Solvents
When using an organic solvent such as the Drum Cleaner or Machine Cleaner, pay attention to
the following:
• Ensure good ventilation in the room to prevent too much intake of the solvent.
• Do not use heated solvent.
• Keep away from fire.
• Wash your hands throughly after use.
9. Modifications
If any modifications are deemed necessary for the printer, submit an Application for Approval of
Modification prior to performing any work.
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Chapter 1 Service Call Procedure
10.Lithium battery
Lithium battery is used in the following component.
• PWBA ESS AIO (PL8.1.2)
CAUTION If not replaced properly , the battery can explode. Dispose of the old
battery according to the instructions.
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Chapter 1 Service Call Procedure
4. If/When maintenance work requires that our device be connected to the customer’s network, be
sure to obtain permission of the customer’s information system administrator through the person
in charge (or of the person in charge), in order to do so.
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Chapter 1 Service Call Procedure
1. Reference Materials
Before performing maintenance servicing, read all relevant technical materials such as SB, FTI,
or FTO for a systematic approach.
2. Disassembling
Make sure to check the assembled condition before removing parts or disassembling the
machine.
3. Installation/Adjustment
After the installation or adjustment is complete, check that no parts or tools are left inside or on
the assemblies before using the machine.
5. General precautions
• Take care not to disturb the customer's daily work.
• Place the drip cloth or paper on the customer's floor during work in the machine because
color toners may dirty the floor and are difficult to clean.
• Throw any trash generated during the maintenance service into the trash bag and bring them
to the servicing office.
• Record the service details and the consumables and parts replaced at visit in the Machine
Service Log.
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Chapter 1 Service Call Procedure
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Chapter 1 Service Call Procedure
* Refer to Chapter 6 General 6.4.4.2 (5) Test Print on executing test print.
3. Inspect parts that require periodic replacement (consumables) and replace them if necessary.
4. Safety Precautions
• Check the connection of the power plug and any damage on the cord and the plug.
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Chapter 1 Service Call Procedure
Removal/
Everyt
No Servicing Items 100K Replacement Service Details
ime
No.
Check Items before Servicing • Activate the machine and check
1.1 A
(Check the machine operation) that abnormal noise is not heard.
Check Items before Servicing • Output the Built-in Test Pattern
1.2 A
(Output test patterns) to check the print quality.
• Clean any paper dust and toner
residue in the paper path and on
the jam sensor.
Clean the interior of the machine
• Especially, clean the operation
2 (Clean the paper transport system) A C
section of the operator carefully.
Feed Roll/Retard Roll
• Check and clean the Feed Roll/
Retard Roll for every Tray and
SSI.
• Check that Heat Roll/Pressure
3.1 Fusing Unit B C: 50K REP 6.1 Roll are not scratched.
• Replace where necessary.
• Visual check only. Do not touch
3.2 PHD Assy B C: 20K
with hand.
• The platen glass can be cleaned
with a moistened line-free cloth
4 Platen Glass A only. Do not use any kind of
cleaning agent to clean the
glass.
• Make sure that the power plug is
plugged in properly.
• Make sure that the power cords
are not cracked and no wires are
exposed.
• Make sure that no extension
5 Safety Precautions B cord with insufficient length or
power cord outside the
specification, such as an off-the-
shelf power strip, is being used.
• Make sure that a single socket
does not have multiple power
plugs plugged to it.
• Print built-in test patterns to
Check Items after Servicing
6.1 A confirm that the print quality
(Print Quality Check)
satisfies the specification.
Check Items after Servicing • Check the paper feed and
6.2 A
(Check the machine operation) abnormal noise.
• Create the Service Log and
6.3 Post-servicing check (meter) A
Service Report.
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Chapter 1 Service Call Procedure
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Chapter 1 Service Call Procedure
Machine Consumables
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Chapter 1 Service Call Procedure
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Chapter 2 Troubleshooting
Chapter 2 Troubleshooting
Operation of Diagnostic
Trouble status check Machine Overview
Wiring Data
Execute FIP
Reference
information
Trouble recovery check
When a problem can not be settled
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Chapter 2 Troubleshooting
1) The power supply voltage is within the specifications (measure the voltage at the wall outlet).
2) The power cord is free from breakage, short-circuit, open wire, or internal miswiring.
4) The Multi Function Printer is not installed at a place subjected to high/low temperature, humidity,
and sudden temperature changes.
5) The Multi Function Printer is not installed at or near water facilities, humidifier, heating appliance,
fire, dust, or in airflow from air conditioner.
6) The Multi Function Printer is not installed in a place subjected to volatile or inflammable gas.
12) The high frequency service items are replaced at the recommended print count intervals.
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Chapter 2 Troubleshooting
WARNING While the printer is powered ON, never touch the conductive parts
unless otherwise required.
Never touch the conductive parts of the power switch and inlet of the
LVPS, because they are live even while the printer is powered off.
2) When checking some parts with covers removed and with the interlock, safety, and power switches
ON, remove the connector (P/J411 and P/J412) on the ROS ASSY unless otherwise required.
WARNING When checking some parts with covers removed and with the interlock,
safety, and switches ON, laser beams may be irradiated from the ROS
ASSY. For your safety, be sure to remove the connector (P/J411 and P/
J412) unless otherwise required.
3) When checking some parts with the Front Cover removed and the Multi Function Printer powered
ON, be sure to remove the connector (P/J16) on the PWB MCU unless otherwise required.
WARNING When checking some parts with the Front Cover removed and the
printer powered ON, be sure to remove the connector (P/J16) on the
MCU. Otherwise, a high voltage may be output from the HVPS.
When connecting the connecter (P/J16) on the MCU according to the
instructions in the FIP, never touch the HVPS and high voltage parts.
4) When outputting a high voltage using the Diag Tool, etc., keep all the covers on unless otherwise
required.
WARNING When outputting a high voltage using the Diag Tool, etc., ensure that:
- The high voltage carrying parts must never be touched.
- The instructions in this manual must be followed.
5) When operating the drive unit using the Diag Tool, etc., keep all the covers on unless otherwise
required.
WARNING When operating the drive unit using the Diag Tool, etc., ensure that:
- The drive unit must never be touched.
- The instructions in this manual must be followed.
7) While working, be sure to wear a wrist band or the like to dissipate static charges from your body.
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Chapter 2 Troubleshooting
2) In the initial check according to the FIP, check only items which can be simply checked.
3) In the initial check according to the FIP, check the constitutive parts of the major check parts and
related parts, as well as major check parts.
4) When working with the printer, be sure to remove the power cord unless otherwise required.
Never touch live parts if not required, while the power cord is connected.
6) [P/J1-2PIN <=> P/J3-4PIN] in the FIP means measurement with the positive side of the measuring
instrument connected to [2PIN] of [P/J1] and the negative side to [4PIN] of [P/J3].
7) [P/J1<=> P/J2] in the FIP means measurement for all terminals corresponding between [P/J1] and
[P/J2] based on "iring Diagrams"
8) In [P/J1-2PIN <=> P/J3-4PIN] in the FIP where voltage is measured, [P/J3-4PIN] on the rear
negative side is always at the AG (analog ground), SG (signal ground), or RTN (return).
Therefore, after checking of proper conductivity between AGs, SGs, or RTNs respectively, the rear
negative side can be connected to the PIN of AG, SG or RTN instead of [P/J3-4PIN].
However, care should be taken not to confuse [AG], [SG], and [RTN] because they are not on the
same level.
9) When measuring the voltage at small connectors, use the dedicated tool. Handle the tool with care
because its business end is pointed.
10) When measuring the voltage, set the TRANSFER ASSY, toner cartridge and sheet feeder, close
the COVERs and power ON unless otherwise required.
11) Numerical values in the FIP are only for guideline. Approximate values are acceptable.
12) In each step of the FIP, parts removal and other procedures implicitly required for the step are
omitted.
13) In the FIP, "Replacement" means the replacement of the parts that are considered to be the cause
of the trouble. Replacement of those parts means the replacement of the assembly part (HIGH
ASSY) that contain them.
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Chapter 2 Troubleshooting
14) In the FIP, the sheet feeder immediately below the printer main body is called "Tray 1", and the
cassette below it is called "Tray 2".
15) Some of the instructions in the FIP are branched off depending on the specifications. Follow the
applicable instruction.
16) For some optional components, you may have to refer to the manual of the relevant component for
troubleshooting. Have the relevant manual at hand as needed.
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Chapter 2 Troubleshooting
Display Problems
1) If the operator panel displays only diamonds or is blank, check and try the action below.
If the problem persists even after checking and executing the items below, execute "FIP- AC
Power" and "FIP DC Power" in "2.5 Other FIP".
a) Turn off the Multi Function Printer, wait for 10 seconds, and turn on the printer.
b) Self Test Message appears on the operator panel. When the test is completed, “Ready to
Print” is displayed.
2) If menu settings changed from the operator panel have no effect, check and try the actions below.
Settings in the software program, the printer driver, or the printer utilities are overriding the settings
made on the operator panel.
a) Change the menu settings from the printer driver, the printer utilities, or the software program
instead of the operator panel.
b) Disable the settings in the printer driver, the printer utilities, or the software program so you
can change settings on the operator panel.
Printing Problems
1) If a job did not print correct or incorrect characters were printed, check and try the actions below.
a) Make sure “Ready to Print” appears on the operator panel before sending a job to print.
Press Menu to return to “Ready to Print”.
b) Make sure print media is loaded in the Multi Function Printer. Press Menu to return to
“Ready to Print”.
c) Verify that you are using the correct printer driver.
d) Make sure you are using the correct Ethernet or USB cables and it securely connected at the
back of the printer.
e) Verify that the correct print media size is selected.
f) If using a print spooler, verify that the spooler has not stalled.
g) Check the printer interface from the “Configure” menu. Determine the host interface you are
using. Print a Panel Setting page to verify that the current interfaces settings are correct.
h) Output fonts will not print correctly using the PCL driver in its default mode. To correct this
problem, use PostScript driver when using the PCL driver.
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Chapter 2 Troubleshooting
2) If secure print is not available or not printing, refer to the requirements below.
a) Minimum 256 MB is required.
b) RAM Disk must be enabled using the operation panel.
c) The number of secure print jobs your printer can store is dependent on the job size including
number of pages, graphics, color attributes, and the amount of memory installed. To increase
this number, add additional memory.
3) If print media misfeeds or multiple feeds occur, check and try the actions below.
a) Make sure the print media you are using meets the specifications for your printer. Refer to
Print Media Guidelines of this section.
b) Flex print media before loading it any of the sources.
c) Make sure the print media is loaded correctly.
d) Make sure the width and length guides on the print media sources are adjusted correctly.
e) If the print media are overfilled in sources, reduce the amount of media.
f) Load the recommended print side correctly for the type of print media you are using.
g) Turn the print media over or around and try printing again to see if feeding improves.
h) Check the print media type loaded in the source, and refill only one type of print media, if
print media types are mixed.
i) Refill a new ream of print media, if some reams are mixed.
j) Remove the top and bottom sheets of a ream before loading the print media.
k) Load a print media source only when it is empty.
4) If envelope misfeeds or multiple feeds occur, check and try the action below.
a) Remove the stack of envelops from the Single Sheet Feeder (SSF).
5) If page breaks in unexpected places, check and try the action below.
a) Check the “Job Timeout” in the Basic Settings menu and increase the setting.
6) If a job prints from the wrong source or on the wrong print media, check and try the action below.
a) Check the “Paper Size” and “Paper Type” in the Tray Settings menu on the printer operator
panel and in the printer driver.
7) If print media does not stack neatly in the output tray, check and try the action below.
a) Turn the print media stack over in the tray or multipurpose feeder.
Paper
For the best print quality in color, use 75 g/m2 (20 lb) xerographic, grain long paper. For the best print
quality in black and white, use 90 g/m2 (24 lb) xerographic, grain long paper. It is recommended that
you perform trial print before purchasing large quantities of print media.
When loading paper, identify the recommended print side on the paper package, and load the paper
accordingly. See "Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet
Feeder" and "Loading Print Media in the SSF" for detailed loading instructions.
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Chapter 2 Troubleshooting
Paper Characteristics
The following paper characteristics affect print quality and reliability. It recommends that you follow
these guidelines when evaluating new paper stock.
Weight
The tray automatically feeds paper weights from 60 g/m2 to 216 g/m2 (16 lb to 80 lb bond) grain long.
The single sheet feeder automatically feeds paper weights from 60 g/m2 to 216 g/m2 (16 lb to 80 lb
bond) grain long. Paper lighter than 60 g/m2 (16 lb) may not feed properly, and could cause paper jams.
For best performance, use 75 g/m2 (20 lb bond) grain long paper.
Curl
Curl is the tendency of print media to curve at its edges. Excessive curl can cause paper feeding
problems. Curl usually occurs after the paper passes through the printer, where it is exposed to high
temperatures. Storing paper unwrapped, even in the paper tray, can contribute to paper curling prior to
printing and cause feeding problems regardless of humidity. When printing on curled paper, straighten
the paper and then insert it into the single sheet feeder.
Smoothness
The degree of paper smoothness directly affects the print quality. If the paper is too rough, the toner does
not fuse on to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause
paper feeding problems. Smoothness between 150 and 250 Sheffield points produces the best print
quality.
Moisture Content
The amount of moisture in the paper affects both the print quality and the ability of the printer to feed
the paper properly. Leave the paper in its original packaging until you are ready to use it. This limits the
exposure of the paper to moisture changes that can degrade its performance.
Grain Direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running
the length of the paper, or grain short, running the width of the paper. For 60 g/m2 to 135 g/m2 (16 lb to
36 lb bond) paper, grain long fibers are recommended. For paper heavier than 135 g/m2 (36 lb bond),
grain short is preferred.
Fiber Content
Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing
fibers such as cotton may lead to degraded paper handling.
Recommended Paper
To ensure the best print quality and feed reliability, use 75 g/m2 (20 lb) xerographic paper. Business
paper designed for general business use also provides acceptable print quality. Only use paper able to
withstand high temperatures without discoloring, bleeding, or releasing hazardous emissions. The laser
printing process heats paper to high temperatures. Check with the manufacturer or vendor to determine
whether the paper you have chosen is acceptable for laser printers.
It is recommended that you perform trial print before purchasing large quantities of print media. When
choosing any print media, you should consider the weight, fiber content, and color.
Unusable Paper
The following paper types are not recommended for use with the printer.
1) Chemically treated papers used to make copies without carbon paper, also known as carbonless
papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
2) Preprinted papers with chemicals that may contaminate the printer
3) Preprinted papers that can be affected by the temperature in the printer fusing unit
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Chapter 2 Troubleshooting
4) Preprinted papers that require a registration (the precise print location on the page) greater than
±0.09 in., such as optical character recognition (OCR) forms
In some cases, you can adjust registration with your software program to successfully print on
these forms.
5) Coated papers (erasable bond), synthetic papers, thermal papers
6) Rough-edged, rough or heavily textured surface papers or curled papers
7) Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309
8) Multiple-part forms or documents
9) Print quality may deteriorate (blank spaces or blotches may appear in the text) when printing on talc
or acid paper.
Selecting Paper
Proper paper selection helps prevent jams and ensures trouble-free printing.
To help avoid jams or poor print quality:
1. Always use new, undamaged paper.
2. Before loading the paper, identify the recommended print side of the paper. This information is
usually indicated on the paper package.
3. Do not use paper that you have cut or trimmed.
4. Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam.
5. Do not remove the tray while printing is in progress.
6. Ensure that the paper is properly loaded in the tray.
7. Flex the paper back and forth, and then fan them. Straighten the edges of the stack on a level
surface.
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Chapter 2 Troubleshooting
2.2 FIP
2.2.1 FIP
The FIP is the first step for trouble diagnosis. The FIP isolates the presence of various troubles
including error codes, and guides the troubleshooting procedure.
N
Ask the operator about trouble status.
Is operator's operating method correct?
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Chapter 2 Troubleshooting
NOTE Errors that occur when optional components are installed are gray-shaded.
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Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
HARN ASSY OPTION (PL3.1.20)
PWBA MCU (PL8.2.13)
FEEDER ASSY OPT (PL12.1.3)
HARN ASSY TRAY (PL12.3.23)
Reseat the
Checking the Optional Feeder for installation.
1 Go to step 3. Optional Feeder,
Is the Optional Feeder installed correctly?
then go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Reconnect the
Checking the connectors for connection. connector(s)
Check the connections between the PWBA FEED H and P/J27, P/J273
3 Go to step 5.
PWBA MCU. and/or P/J419
Are P/J27, P/J273, and P/J419 connected surely? surely, then go to
step 4.
4 Does the error still occur when printing? Go to step 5. End of work.
Checking the HARN ASSY TRAY for continuity.
Replace the
Disconnect P/J419 from the PWBA FEED H.
5 Go to step 6. HARN ASSY
Disconnect P/J273 from the HARN ASSY OPTION.
TRAY.
Is each cable of P/J419 <=> P/J273 continuous?
Checking the HARN ASSY OPTION for continuity.
Replace the
Disconnect P/J27 from the PWBA MCU.
6 Go to step 7. HARN ASSY
Disconnect P/J273 from the HARN ASSY TRAY.
OPTION.
Is each cable of P/J27 <=> P/J273 continuous?
Checking after replacing the FEEDER ASSY OPT. Replace the PWBA
7 Replace the FEEDER ASSY OPT. (Refer to REP11.1.) MCU. (Refer to End of work.
Does the error still occur when the power is turned ON? REP8.10.)
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Chapter 2 Troubleshooting
FIP-1.2 005-110 / 005-121 / 005-124: PICKUP Jam / ADF Jam / Virtual Jam
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
ADF ASSY (PL10.1.3)
ROLL ASSY FEED & PAD ASSY SEPARATOR (PL10.1.5,
PL10.1.6)
Use the platen
Checking the document
1 Go to step 2. mode or change
Does the document meet the ADF SPEC?
the paper type.
Checking the connector connection
2 Reseat the connector (P/J1003) on the PWBA ESS AIO. Go to step 3. End of work.
Does the error still occur when copying?
Checking the ADF Close the ADF
3 Go to step 4.
Is the ADF closed against platen glass completely? completely.
Checking the paper feeding
4 Go to step 5. Go to step 7.
Does the ADF feed the document?
Checking the document path
Remove the
5 Open the ADF Cover and check the document path. Go to step 6.
foreign substance.
Is there the foreign substance on the document path?
Checking after replacing the KIT ADF ASSY Replace the KIT
6 Replace the KIT ADF ASSY. (Refer to REP9.1.) PWBA ESS AIO. End of work.
Does the error still occur when copying? (Refer to REP8.2.)
Replace the ROLL
Checking the ADF Feed Roller installation
Replace the ADF ASSY FEED &
Is the roller installed correctly?
7 ASSY. (Refer to PAD ASSY
Also are they not contaminated or damaged, and rotate
REP9.1.) SEPARATOR.
smoothly?
(Refer to REP9.2.)
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Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
KIT ADF ASSY (PL10.1.3)
COVER TOP ADF (PL10.1.4)
Checking the ADF Cover. Close the ADF
1 Go to step 2.
Is the ADF Cover completely closed? Cover.
Checking the COVER TOP ADF Replace the
2 Go to step 3.
Are there any damages on the COVER TOP ADF? COVER TOP ADF.
Checking the connector connection
3 Reseat the connector (P/J1003) on the PWBA ESS AIO. Go to step 4. End of work.
Does the error still occur when copying?
Checking after replacing the ADF ASSY Replace the KIT
4 Replace the KIT ADF ASSY. (Refer to REP9.1.) PWBA ESS AIO. End of work.
Does the error still occur when copying? (Refer to REP8.2.)
2 - 39
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
FUSING UNIT (PL6.1.1)
HARNESS ASSY FUSING UNIT MG AIO (PL6.1.2)
PWBA MCU (PL8.3.6)
Checking after resetting the FUSING UNIT.
Reseat the FUSING UNIT.
Warning: Start the operation after the FUSING UNIT has
1 Go to step 2. End of work.
cooled down.
Does the error still occur when the power is turned OFF and
ON?
Checking the connectors for connection.
Remove the FUSING UNIT.
Warning: Start the operation after the FUSING UNIT has
cooled down.
Check the connections between the PWBA MCU (P/J17)
and FUSING UNIT (P/J171).
Check the connections between the FUSING UNIT (P/J171)
and PWBA LVPS (P/J47). "Reconnect the
Check the connections between the PWBA LVPS (P/J501 connector(s) P/
and P/J502) and PWBA MCU (P/J14 and P/J15). J17, P/J47, P/
2 Are these connectors connected correctly? Go to step 4. J171, P/J501, P/
J502, P/J14 and/
or P/J15 correctly,
then go to step 3."
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking the HARNESS ASSY FUSING UNIT MG AIO for
continuity. Replace the
Disconnect J17 from the PWBA MCU. HARNESS ASSY
4 Go to step 5.
Disconnect J47 from the PWBA LVPS. FUSING UNIT MG
Is each cable of J17 and J47 <=> P171 continuous? AIO.
NOTE: P171 is attached to the frame.
2 - 40
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the resistances of Temp. Sensor in the FUSING
UNIT.
Remove the FUSING UNIT.
Warning: Start the operation after the FUSING UNIT has
cooled down.
Check the resistances across the following pins of the
removed FUSING UNIT. Warning: Start the
J171-5pin <=> J171-4pin operation after the
J171-6pin <=> J171-8pin FUSING UNIT has
J171-6pin <=> J171-7pin cooled down.
Can the resistances be measured? (The resistances are 7 Replace the
5 k-ohm at 180 degrees C). Go to step 6. FUSING UNIT.
(Refer to REP6.1.)
After replacement,
be sure to clear
the life counter
value.
2 - 41
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
FUSING UNIT (PL6.1.1)
PWBA MCU (PL8.3.6)
Warning: Start the
operation after the
FUSING UNIT has
cooled down.
Replace the
Checking the life counter value of the FUSING UNIT.
1 FUSING UNIT. Go to step 2.
Does the life counter value show the near of the end?
(Refer to REP6.1.)
After replacement,
be sure to clear
the life counter
value.
Checking after resetting the FUSING UNIT.
Reseat the FUSING UNIT.
Warning: Start the operation after the FUSING UNIT has
2 Go to step 3. End of work.
cooled down.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the FUSING UNIT.
Replace the FUSING UNIT. (Refer to REP6.1.)
Warning: Start the operation after the FUSING UNIT has Replace the KIT
cooled down. PWBA MCU.
3 End of work.
Does the error still occur when the power is turned OFF and (Refer to
ON? REP8.10.)
NOTE: After replacement, be sure to clear the life
counter value.
2 - 42
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
FUSING UNIT (PL6.1.1)
HARNESS ASSY FUSING UNIT MG AIO (PL6.1.2)
PWBA LVPS (PL8.2.12)
PWBA MCU (PL8.3.6)
HARNESS ASSY LVPS MAIN MG AIO (PL9.1.3)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking after resetting the FUSING UNIT.
Reseat the FUSING UNIT.
Warning: Start the operation after the FUSING UNIT has
2 Go to step 3. End of work.
cooled down.
Does the error still occur when the power is turned OFF and
ON?
Checking the connectors for connection.
Remove the FUSING UNIT.
Warning: Start the operation after the FUSING UNIT has
cooled down.
Check the connections between the PWBA MCU (P/J17)
and FUSING UNIT (P/J171).
Check the connections between the FUSING UNIT (P/J171)
and PWBA LVPS (P/J47). "Reconnect the
Check the connections between the PWBA LVPS (P/J501 connector(s) P/
and P/J502) and PWBA MCU (P/J14 and P/J15). J17, P/J47, P/
3 Are these connectors connected correctly? Go to step 5. J171, P/J501, P/
J502, P/J14 and/
or P/J15 correctly,
then go to step 4."
Does the error still occur when the power is turned OFF and
4 Go to step 5. End of work.
ON?
Checking the HARNESS ASSY FUSING UNIT MG AIO for
continuity. Replace the
Disconnect J17 from the PWBA MCU. HARNESS ASSY
5 Go to step 6.
Disconnect J47 from the PWBA LVPS. FUSING UNIT MG
Is each cable of J17 and J47 <=> P171 continuous? AIO.
NOTE: P171 is attached to the frame.
Checking the HARNESS ASSY LVPS MAIN MG AIO for
Replace the
continuity.
HARNESS ASSY
6 Disconnect J14 from the PWBA MCU. Go to step 7.
LVPS MAIN MG
Disconnect J501 from the PWBA LVPS.
AIO.
Is each cable of J14 <=> J501 continuous?
2 - 43
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking after replacing the FUSING UNIT
Replace the FUSING UNIT. (Refer to REP6.1.)
Warning: Start the operation after the FUSING UNIT has
cooled down.
7 Go to step 8. End of work.
Does the error still occur when the power is turned OFF and
ON?
NOTE: After replacement, be sure to clear the life
counter value.
Checking after the PWBA LVPS. Replace the KIT
Replace the PWBA LVPS. (Refer to REP8.9.) PWBA MCU
8 End of work.
Does the error still occur when the power is turned off and (Refer to
on? REP8.10.)
2 - 44
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
FUSING UNIT (PL6.1.1)
PWBA MCU (PL8.3.6)
Checking the FUSING UNIT for installation.
Reseat the
Is the FUSING UNIT installed correctly?
1 Go to step 3. FUSING UNIT,
Warning: Start the operation after the FUSING UNIT has
then go step 2.
cooled down.
Does the error still occur when the power is turned OFF and
2 Go to step 3. End of work.
ON?
Checking after replacing the FUSING UNIT.
Replace the FUSING UNIT. (Refer to REP6.1.)
Warning: Start the operation after the FUSING UNIT has Replace the KIT
cooled down. PWBA MCU.
3 End of work
Does the error still occur when the power is turned OFF and (Refer to
ON? REP8.10.)
NOTE: After replacement, be sure to clear the life
counter value.
2 - 45
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Replace the KIT
Does the error still occur when the power is turned OFF and
1 PWBA ESS AIO. End of work.
ON?
(Refer to REP8.2.)
2 - 46
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the network connection
1 Check the network connection using the [ping] command. Go to step 6. Go to step 2.
Does the printer connect the network?
Checking the network connection
2 Reseat the network cable connector. Go to step 3. End of work.
Does the error still occur when using the server?
Checking the network setting Set the [Wired] in
3 Go to step 4.
Is the printer network setting correctly? the [Admin Menu].
Set the [Address
Checking the server setting
4 Go to step 5. Book] in the
Is the [Address Book] setting correctly?
[Admin Menu].
Checking the spec. Change the
5 Go to step 6.
Does the printer spec. meet the server spec? server.
Checking the PWBA ESS AIO installation Replace the KIT
6 Reseat the KIT PWBA ESS AIO. (Refer to REP8.2.) PWBA ESS AIO. End of work.
Does the error still occur when using the server? (Refer to REP8.2.)
2 - 47
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
PWBA MCU (PL8.3.6)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking after replacing the PWBA ESS AIO. Replace the KIT
Replace the KIT PWBA ESS AIO. (Refer to REP8.2.) PWBA MCU.
2 End of work.
Does the error still occur when the power is turned off and (Refer to
on? REP8.10.)
2 - 48
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the LDAP setting
1 Go to step 4. Set the LDAP.
Is the LDAP setting correctly?
Upgrade the
Checking the firmware version
2 Go to step 3. firmware, then go
Is the firmware the latest version?
to step 3.
Checking the PWBA ESS AIO installation Replace the KIT
3 Reseat the KIT PWBA ESS AIO. (Refer to REP8.2.) PWBA ESS AIO. End of work.
Does the error still occur when turning off and on the power? (Refer to REP8.2.)
2 - 49
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
MEMORY CARD (OPTION) (PL8.1.4)
Checking for memory expansion. Install additional
1 Is additional memory installed? Go to step 2. memory.Or, re-
Is the additional memory installed properly? install it properly.
Checking after setting the Print Mode to "Standard" via the
printer driver Set the Print Mode of the printer driver to
2 Go to step 3. End of work.
"Standard".
Does the error persist during printing?
The current
printing job
Deleting the data by executing Clear Storage.Execute process cannot be
3 "Clear Storage"under [Maintenance] in the Control Panel. continued End of work.
Does the error persist during printing? because the
memory capacity
is exceeded.
2 - 50
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Use a cable that
meets the
specifications.
Check the cable between the Printer and PC (or Printer and
- For local printer:
Hub).
USB cable
- For local printer: USB cable (USB2.0)
1 Go to step 2. (USB2.0)
- For network printer:Ethernet cable (10Base-T/100Base-TX
- For network
/ 1000Base-T)
printer: Ethernet
Does the cable meet the specifications?
cable(10Base-T/
100Base-TX /
1000Base-T)
Checking cable plug/unplug.
2 Plug and unplug the cable. (USB cable or I/F cable) Go to step 3. End of work.
Does the error still occur when printing?
Checking after replacing the Cable.
Replace the KIT
Replace the the cable. (USB cable or I/F cable)
3 PWBA ESS AIO. End of work.
Does the error still occur when the power is turned off and
(Refer to REP8.2.)
on?
2 - 51
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the download file. Re-download the
1 Go to step 2.
Was the file for WC 6505 downloaded? correct file.
Use a cable that
meets the
specifications.
Check the cable between the Printer and PC (or Printer and
- For local printer:
Hub).
USB cable
- For local printer: USB cable (USB2.0)
2 Go to step 3. (USB2.0)
- For network printer: Ethernet cable (10Base-T/ 100Base-
- For network
TX / 1000Base-T)
printer: Ethernet
Does the cable meet the specifications?
cable (10Base-T/
100Base-TX /
1000Base-T)
Checking cable plug/ unplug.
Plug and unplug the cable.
3 Go to step 4. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the Cable. Replace the KIT
4 Does the error still occur when the power is turned off and PWBA ESS AIO. End of work.
on? (Refer to REP8.2.)
2 - 52
Chapter 2 Troubleshooting
FIP-1.15 016-753 / 016-755: PDF password error / PDF print disabled error
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the PDF data.
-Enter the correct PDF document password again. Upgrade the
1 End of work.
-Change the PDF document security setting. firmware.
Does the error still occur when printing?
2 - 53
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the user‘s account setting.
Upgrade the
1 Set the correct user‘s account (user name and password). End of work.
firmware.
Does the error still occur when printing?
2 - 54
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the “Black&White” setting.
Upgrade the
1 Set the [Color Mode] to the [Color]. End of work.
firmware.
Does the error still occur when printing?
2 - 55
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the “XEROX Color Track” setting.
Set the correct value of [User Registration] exceed the Upgrade the
1 End of work.
limitation. firmware.
Does the error still occur when printing?
2 - 56
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Change the USB
Memory that
Replace the KIT
Checking the USB Memory. satisfies the
1 PWBA ESS AIO.
Does the USB Memory meet the printer? specification.(Refe
(Refer to REP8.2.)
r to "19 Scanning"
in the UserGuide.)
2 - 57
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Use the paper that
Checking the paper size. meets the
1 Go to step 3.
Does the paper size in use meet the specifications? specifications,
then go to step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking the paper size setup.
3 Go to step 5. Go to step 4.
Does the using paper size match the printer setup value?
Setup the paper size through your PC.
4 Go to step 5. End of work.
Does the error still occur when printing?
Checking the printing job.
5 Does the error still occur when printing the Windows test Go to step 6. End of work.
print?
Replace the KIT
Checking the firmware version. Upgrade the
6 PWBA ESS AIO.
Is the firmware the latest version? firmware.
(Refer to REP8.2.)
2 - 58
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking after remove the devices from the USB port. Replace the KIT
1 Does the error still occur when the power is turned off and PWBA ESS AIO. End of work.
on? (Refer to REP8.2.)
2 - 59
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
MEMORY CARD (OPTION) (PL8.1.4)
Checking the file data in the printer.
1 Print or clear the stored files and data at the printer memory. Go to step 2. End of work.
Does the error still occur when printing?
Checking the memory capacity for print. Add the MEMORY
2 Print the small size file (like a Windows test page). Go to step 3. CARD or divide
Does the error still occur when printing? the printing job.
Replace to the
3 Is the customer using the recommended memory card? Go to step 4. recommended
memory card.
Checking the MEMORY CARD (OPTION) installation.
4 Reseat the MEMORY CARD (OPTION). Go to step 5. End of work.
Does the error still occur when turning on the power?
Checking after resetting the MEMORY CARD (OPTION). Replace the KIT
5 Replace the MEMORY CARD. (Refer to REP8.3.) PWBA ESS AIO. End of work.
Does the error still occur when turning on the power? (Refer to REP8.2.)
2 - 60
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the PWBA ESS AIO
1 Turn off and on the power. Go to step 2. End of work.
Does the error still occur when turning on the power?
Checking the file data in the printer
2 Print out the stored files at the printer memory. Go to step 3. End of work.
Does the error still occur when turning on the power?
Checking the PWBA ESS AIO installation Replace the KIT
3 Reseat the KIT PWBA ESS AIO. (Refer to REP8.2.) PWBA ESS AIO. End of work.
Does the error still occur when turning on the power? (Refer to REP8.2.)
2 - 61
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
MEMORY CARD (OPTION) (PL8.1.4)
Wait until the
Pending FAX Jobs
Checking the Job Status-Active Jobs-Pending FAX.
1 will be sent. Go to step 2.
Are there Pending FAX Jobs?
Or delete the
Pending FAX data.
Checking the Job Status-Print Menu-Secure Receive. Print the Secure
2 Go to step 3.
Does the Secure Receive message in the display appear? Receive data.
Upgrade the
Checking the firmware version
3 Go to step 4. firmware, then go
Is the firmware the latest version?
to step 4.
Checking after replacing the PWBA FAX. Replace the KIT
4 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when turning off and on the power? (Refer to REP8.2.)
2 - 62
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
PWBA FAX (PL8.1.5)
Upgrade the
Checking the firmware version
1 Go to step 2. firmware, then go
Is the firmware the latest version?
to step 2.
Checking after replacing the PWBA FAX Replace the KIT
2 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 63
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the USB connection
1 Reconnect the PC and the printer. Go to step 2. End of work.
Does the error still occur when scanning?
Check the [Xerox WC 6505] icon in the [Scanners and
Cameras] of the [Printers and Other Hardware] of the
[Control Panel].
Check the following items, before checking the driver
Install the driver
2 software. Go to step 3.
software.
-Connects the PC and the printer with the USB cable.
-Enables the [Windows Image Acquisition (WIA)] of the
[Service] in the [Administrative Tool] of the [Control Panel].
Is the scanner driver installed?
Checking the PC program
Checked by the [Xerox WC 6505 ScanButton Manager] in Install the
3 Go to step 4.
the [Add or Removal Programs] of the [Control Panel]. software.
Is the [ScanButton Manger] installed?
Set these items
correctly.
Scan Form/Image
Checking the ScanButton Manger setting Type/Resolution/
Checked by the following procedures. Paper size/Output
Click the [Start] and then select the [All programs], the Destination
4 Go to step 5.
[XEROX Printers], the [Xerox WC 6505] and the NOTE: Check that
[ScanButton Manager] in order. the directory
Is the setting of [ScanButton Manager] correct? specified for
[Output
Destination] really
exists.
Checking the software.
Checked by the following procedures.
1) Select the [Xerox WC 6505] in the [Scanners and Retry the
Cameras] of the [Printers and Other Hardware] of the scanning. If the
[Control Panel] and then open the [Properties]. (click the message [Select
right button of the mouse or [Properties] button) the program to Set the [Events]
2) Select the [Properties] and then select the [Events] tab of launch for this tab menu of the
5 the [Xerox WC 6505 Scanner Properties] screen.For action] appears on [Xerox WC 6505
Windows XP/Vista/Server 2003 the PC monitor, Scanner Property]
3) Check that the [Start this program] displays the [Xerox select the [Xerox correctly.
WC 6505 Scan Button Manager] and the [Select an event] is WC 6505 Scan
set correctly.For Windows 2000 button Manager]
3) Check that the [Xerox WC 6505 Scan Button Manager] is within 30 seconds.
checked and the [Scanner events] is setcorrectly.
Is the selecting of software correct?
2 - 64
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA MCU (PL8.3.6)
Does the error still occur after several ON/OFF procedures
1 Go to step 2. End of work. *1
of the power?
Upgrade the
Checking the firmware version.
2 Go to step 3. firmware, then go
Is the firmware the latest version?
to step 3.
Checking after resetting the PWBA MCU.
Reseat the PWBA MCU.
3 Go to step 4. End of work. *1
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the PWBA MCU.
Replace the KIT PWBA MCU. (Refer to REP8.10.) Go to Electrical
4 End of work.
Does the error still occur when the power is turned OFF and Noise.
ON?
*1: Though some kind of foreign noise would be possible cause, go to FIP Electrical Noise in Other FIP
and check, to make sure.
2 - 65
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA MCU (PL8.3.6)
Upgrade the
Checking the firmware version
1 Go to step 2. firmware, then go
Is the firmware the latest version?
to step 2.
Replace the KIT
Checking the error. PWBA MCU.
2 End of work.
Does the error still occur when printing? (Refer to
REP8.10.)
2 - 66
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Upgrade the
Checking the firmware version
1 Go to step 2. firmware, then go
Is the firmware the latest version?
to step 2.
Replace the KIT
Checking the error.
2 PWBA ESS AIO. End of work.
Does the error still occur when printing?
(Refer to REP8.2.)
2 - 67
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
PWBA MCU (PL8.3.6)
HARNESS ASSY ESS MG AIO (PL9.1.1)
Checking after resetting the PWBA ESS AIO and PWBA
MCU.
1 Reseat the PWBA ESS AIO and PWBA MCU. Go to step 2. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the connectors for connection.
Check the connections between the PWBA MCU and
PWBA ESS AIO.
Are P/J10 and P/J101 connected correctly?
Reconnect the
connector(s) P/
2 Go to step 4. J10 and/or P/J101
correctly, then go
to step 3.
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking the HARNESS ASSY ESS MG AIO for continuity.
Replace the
Disconnect J10 from the PWBA MCU.
4 Go to step 5. HARNESS ASSY
Disconnect J101 from the PWBA ESS AIO.
ESS MG AIO.
Is each cable of J10 <=> J101 continuous?
Checking the firmware version Upgrade the
5 Go to step 6.
Is the firmware the latest version? firmware.
Checking after replacing the PWBA MCU.
Replace the KIT
Replace the KIT PWBA MCU. (Refer to REP8.10.)
6 PWBA ESS AIO. End of work.
Does the error still occur when the power is turned OFF and
(Refer to REP8.2.)
ON?
2 - 68
Chapter 2 Troubleshooting
FIP-1.31 024-985: Waiting for "Continue" key to be pressed after reloading paper to the
SSF
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the error. Replace the KIT
1 Does the error still occur when the power is turned off and PWBA ESS AIO. End of work.
on? (Refer to REP8.2.)
2 - 69
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the IP addresses.
Remove the duplicate IP addresses. Upgrade the
1 End of work.
Does the error still occur when the power is turned off and firmware.
on?
2 - 70
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the customer operation
Try the login
1 Did the customer input the login name and the password Go to step 2.
again.
correctly?
Checking the access limitation Ask to the system
2 Go to step 3.
Does the system administrator set the access limit number? administrator.
Checking the printer setting
3 Is the [Scan To Network] of the [Scan Defaults] in the [Scan] Go to step 4. Set to [Computer].
of the [Default Settings] the [Computer]?
Checking the network. Replace the KIT
Check the
4 Checked by [ping] command. PWBA ESS AIO.
network.
Are the printer and the PC connected to the network? (Refer to REP8.2.)
2 - 71
Chapter 2 Troubleshooting
FIP-1.34 031-523 / 031-526 / 031-528: SMB Servrer Error/DNS Error/In SMB scan, server
connection error
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the sharing folder. Rename the
1 Go to step 2.
Is the sharing folder name correct? Shared Folder.
Checking the server setting.
Rename the
2 Is the [Share Name] of the [Server Address] tab in the Go to step 3.
[Share Name].
[Address Book] correct?
Checking the printer.
3 Turning off and on the printer power. Check the server. End of work.
Does the error still occur when the network scanning?
2 - 72
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the access limitation Ask to the system
1 Go to step 2.
Does the system administrator set the access limit number? administrator.
Checking the server setting Set to the
2 Is the [User Limit] of the [Sharing] tab in the sharing folder Go to step 3. [Maximum
properties the [Maximum allowed]? allowed].
Checking the printer Replace the KIT
3 Turning off and on the printer power. PWBA ESS AIO. End of work.
Does the error still occur when the network scanning? (Refer to REP8.2.)
2 - 73
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Replace to the
Checking the client PC.
1 Go to step 2. Windows 2000 or
Is the client PC the Windows 2000 or later?
later PC.
Checking the printer. Replace the KIT
2 Turning off and on the printer power. PWBA ESS AIO. End of work.
Does the error still occur when the network scanning? (Refer to REP8.2.)
2 - 74
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the customer operation.
Try the login
1 Did the customer input the login name and the password Go to step 2.
again.
correctly?
Checking the Address Book settings.
2 Is the [Server Address] tab on the [Address Book] setting Go to step 3. Set it correctly.
correct?
Checking the sharing folder.
3 Go to step 4. Set it correctly.
Is the [Sharing] tab of the sharing folder setting correct?
Checking the printer. Replace the KIT
4 Turning off and on the printer power. PWBA ESS AIO. End of work.
Does the error still occur when the network scanning? (Refer to REP8.2.)
2 - 75
Chapter 2 Troubleshooting
FIP-1.38 031-576 / 031-579 / 031-581 / 031-584 / 031-587 / 031-594 / 031-598: FTP File
Appended Error
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the customer operation.
Try the login
1 Did the customer input the login name and the password Go to step 2.
again.
correctly?
Checking the Address Book settings.
2 Is the [Server Address] tab on the [Address Book] setting Go to step 3. Set it correctly.
correct?
Checking the sharing folder.
3 Go to step 4. Set it correctly.
Is the [Sharing] tab of the sharing folder setting correct?
Checking the printer.
Replace the
4 Turning off and on the printer power. End of work.
Printer.
Does the error still occur when the network scanning?
2 - 76
Chapter 2 Troubleshooting
FIP-1.39 031-578 / 031-580 / 031-582 / 031-585 / 031-588 / 031-595: FTP File Chenged
Error
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the customer operation.
Try the login
1 Did the customer input the login name and the password Go to step 2.
again.
correctly?
Checking the Address Book settings.
2 Is the [Server Address] tab on the [Address Book] setting Go to step 3. Set it correctly.
correct?
Checking the sharing folder.
3 Go to step 4. Set it correctly.
Is the [Sharing] tab of the sharing folder setting correct?
Checking the printer.
Replace the
4 Turning off and on the printer power. End of work.
Printer.
Does the error still occur when the network scanning?
2 - 77
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
IIT ASSY SUB (PL10.1.11)
Upgrade the
Checking the firmware version.
1 Go to step 2. firmware, then go
Is the firmware the latest version?
to step 2.
Checking after replacing the PWBA ESS AIO
Replace the IIT
Replace the KIT PWBA ESS AIO. (Refer to REP8.2.)
2 ASSY SUB. (Refer End of work.
Does the error still occur when the power is turned off and
to REP9.5.)
on?
2 - 78
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
Checking the telephone line connection.
1 Reconnect the telephone line connector. Go to step 2. End of work.
Does the error still occur when faxing?
Checking the receiving side fax END, check the
2 Send the fax data to known good fax machine. Go to step 3. receiving side fax
Does the error still occur when faxing? machine.
Upgrade the
Checking the firmware version.
3 Go to step 4. firmware, then go
Is the firmware the latest version?
to step 4.
Checking after replacing the PWBA FAX Replace the KIT
4 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 79
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
Checking the telephone line connection.
1 Reconnect the telephone line connector. Go to step 2. End of work.
Does the error still occur when receiving fax?
Checking the receiving side fax. END, check the
2 Send the fax data to known good fax machine. Go to step 3. receiving side fax
Does the error still occur when faxing? machine.
Upgrade the
Checking the firmware version.
3 Go to step 4. firmware, then go
Is the firmware the latest version?
to step 4.
Checking after replacing the PWBA FAX Replace the KIT
4 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 80
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the password.
Check the password of Fax/Scanner Lock in the Panel Lock Set the correct
1 Go to step 2.
menu. password.
Is the password correct?
Set the [Panel
Lock Set] of the
[Panel Lock] in the
Checking the printer setting
Replace the KIT [Secure Settings]
Set the [Panel Lock Set] of the [Panel Lock] in the [Secure
2 PWBA ESS AIO. to the [Enable].
Settings] to the [Disable].
(Refer to REP8.2.) If the error
Does the error still occur when executing the D-FAX?
occurred again,
replace the PWBA
ESS AIO.
2 - 81
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
Checking the sending side fax. END, check the
1 Receive the fax data from known good fax machine. Go to step 2. sending side fax
Does the error still occur when receiving fax? machine.
Checking the printer setting.
Set the [Country]
2 Is the [Country] of [Fax setting] on the [Admin Menu] Go to step 3.
correctly.
correct?
Upgrade the
Checking the firmware version.
3 Go to step 4. firmware, then go
Is the firmware the latest version?
to step 4.
Checking after replacing the PWBA FAX Replace the KIT
4 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 82
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
Checking the fax setting.
1 Go to step 2. Go to step 3.
Is the Junk Fax Setup mode on?
Setting the receiving side fax.
2 Set the Speed Dial. Go to step 3. End of work.
Does the error still occur when receiving the fax?
Upgrade the
Checking the firmware version.
3 Go to step 4. firmware, then go
Is the firmware the latest version?
to step 4.
Checking after replacing the PWBA FAX Replace the KIT
4 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 83
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
Checking the resolution setting.
1 Retry sending by lowering the resolution setting. Go to step 2. End of work.
Does the error still occur when faxing?
Upgrade the
Checking the firmware version.
2 Go to step 3. firmware, then go
Is the firmware the latest version?
to step 3.
Checking after replacing the PWBA FAX Replace the KIT
3 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 84
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
END, check the
sending side fax
Checking the sending side fax.
machine or retry
1 Receive the fax data from known good fax machine. Go to step 2.
sending by
Does the error still occur when faxing?
lowering the
resolution setting.
Upgrade the
Checking the firmware version.
2 Go to step 3. firmware, then go
Is the firmware the latest version?
to step 3.
Checking after replacing the PWBA FAX Replace the KIT
3 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 85
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
Checking the printer setting.
Set the [Modem Speed] of [Fax setting] in the [Admin Menu]
1 to the 2.4Kbps.Set the [ECM] of [Faxsetting] in the [Admin Go to step 2. End of work.
Menu] to the Off.
Does the error still occur when faxing?
Upgrade the
Checking the firmware version.
2 Go to step 3. firmware, then go
Is the firmware the latest version?
to step 3.
Checking after replacing the PWBA FAX Replace the KIT
3 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 86
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
END, check the
Checking the sending side fax.
sending side fax
1 Receive the fax data from known good fax machine. Go to step 2.
machine or
Does the error still occur when faxing?
sending data.
Upgrade the
Checking the firmware version.
2 Go to step 3. firmware, then go
Is the firmware the latest version?
to step 3.
Checking after replacing the PWBA FAX Replace the KIT
3 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 87
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
Checking the telephone line connection. Replace the
1 Reconnect the telephone line connector. PWBA FAX. End of work.
Does the error still occur when faxing? (Refer to REP8.4.)
2 - 88
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
Upgrade the
Checking the firmware version.
1 Go to step 2. firmware, then go
Is the firmware the latest version?
to step 2.
Checking after replacing the PWBA FAX Replace the KIT
2 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 89
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
Checking the receiving side fax. END, check the
1 Send the fax data to known good fax machine. Go to step 2. receiving side fax
Does the error still occur when faxing? machine.
Checking the printer setting
The [Line Type] of the [Fax Settings] on the [Admin Menu].
Set the menu
2 The [Tone/Pulse] of the [Fax Settings] on the [Admin Menu]. Go to step 3.
correct.
The [Country] of the [Fax setting] on the [Admin Menu].
Are these settings correct?
Upgrade the
Checking the firmware version.
3 Go to step 4. firmware, then go
Is the firmware the latest version?
to step 4.
Checking after replacing the PWBA FAX Replace the KIT
4 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 90
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
PWBA ESS AIO (PL8.1.2)
Change to the
PBX line. Set the
Checking the PSTN line. [Line Type] of
1 Go to step 2.
Is the printer connected to the PSTN line? [Fax setting] in the
[Admin Menu] to
the PBX.
Checking after replacing the PWBA FAX Replace the KIT
2 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 91
Chapter 2 Troubleshooting
NOTE If the error occurred after replacing the PWBA MCU, transfer the internal data of the old
PWBA MCU to a new one.
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
PWBA MCU (PL8.3.6)
PWBA EEPROM (XPRO) (PL8.3.4)
HARN ASSY PHD XPRO (PL9.1.11)
Does the error still occur after several ON/OFF procedures
1 Go to step 2. End of work. *1
of the power?
Checking after resetting the PHD ASSY and TONER
CARTRIDGEs.
2 Reseat the PHD ASSY and four TONER CARTRIDGEs. Go to step 3. End of work. *1
Does the error still occur when the power is turned OFF and
ON?
Checking after resetting the PWBA MCU.
Reseat the PWBA MCU.
3 Go to step 4. End of work. *1
Does the error still occur when the power is turned OFF and
ON?
Reconnect the
Checking the connectors for connection.
connector(s) P/
Check the connections between the PWBA EEPROM and
4 Go to step 6. J42 and P/J144
PWBA MCU.
surely, then go to
Are P/J 144, and P/J 42 connected surely?
step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the HARN ASSY PHD XPRO for continuity.
Replace the
Disconnect J42 from the PWBA MCU.
6 Go to step 7. HARN ASSY PHD
Disconnect J144 from the PWBA EEPROM (XPRO).
XPRO.
Is each cable of J42 <=> J144 continuous?
Checking the power to the PWBA EEPROM (XPRO).
Replace the
Disconnect J42 from the PWBA MCU.
7 PWBA EEPROM Go to step 8.
Is the voltage across P42-3pin <=> ground on the PWBA
(XPRO).
MCU, about +3.3 VDC?
Checking after replacing the PWBA MCU.
Replace the KIT PWBA MCU. (Refer to REP8.10.) Go to Electrical
8 End of work.
Does the error still occur when the power is turned OFF and Noise.
ON?
*1: Though some kind of foreign noise would be possible cause, go to FIP Electrical Noise in Other FIP
and check, to make sure.
2 - 92
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
FAN (PL8.2.8)
PWBA LVPS (PL8.2.12)
PWBA MCU (PL8.3.6)
HARNESS ASSY LVPS MAIN MG AIO (PL9.1.3)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking the FAN for rotation.
Replace the KIT
Does the FAN function normally?
PWBA MCU.
2 Checked by [Digital Output] - [Main Motor or Fan Motor] in Go to step 3.
(Refer to
[IOT Diag] of diagnosis.
REP8.10.)
During this check, close the COVER ASSY FRONT.
Reconnect the
Check the connection between the FAN and the PWBA
connector P/J 503
3 LVPS. Go to step 5.
correctly, then go
Is P/J503 on the PWBA LVPS connected correctly?
to step 4.
Does the error still occur when the power is turned OFF and
4 Go to step 5. End of work.
ON?
Check the connections between the PWBA LVPS and
PWBA MCU.
Are P/J501 and P/J14 connected correctly?
Reconnect the
connector(s) P/
5 Go to step 7. J501 and P/J14
correctly, then go
to step 6.
Does the error still occur when the power is turned OFF and
6 Go to step 7. End of work.
ON?
Checking the HARNESS ASSY LVPS MAIN MG AIO for
Replace the
continuity.
HARNESS ASSY
7 Disconnect J501 from the PWBA LVPS. Go to step 8.
LVPS MAIN MG
Disconnect J14 from the PWBA MCU.
AIO.
Is each cable of J501 <=> J14 continuous?
2 - 93
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the power to the FAN.
Disconnect J503 from the PWBA LVPS.
Is the voltage across P503-1pin <=> ground on the PWBA
LVPS, about +24 VDC when the interlock switch (HARN
ASSY INTERLOCK AIO) is pushed?
Replace the
DUCT FAN ASSY
8 Go to step 9.
AIO. (Refer to
REP8.8.)
2 - 94
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
DRIVE ASSY MAIN (PL7.1.2)
PWBA MCU (PL8.3.6)
HARNESS ASSY MAIN MOT MG AIO (PL9.1.7)
Does the error occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking after resetting the PHD ASSY.
Reseat the PHD ASSY.
2 Go to step 3. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the Main Motor for rotation.
Does the Main Motor function normally?
- PC Operation : Replace the KIT
Checked by [Main Motor Operation Check] of the [Machine PWBA MCU.
3 Go to step 4.
Check] in Tool Box. (Refer to
- Panel Operation : REP8.10.)
Checked by [Digital Output] - [Main Motor] of [IOT Diag] in
diagnosis.
Checking the connectors of the MAIN MOTOR for
connection.
Check the connections between the PWBA MCU and
DRIVE ASSY MAIN.
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/
4 Go to step 6. J21 and/or P/J211
correctly, then go
to step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the HARNESS ASSY MAIN MOT MG AIO for
Replace the
continuity.
HARNESS ASSY
6 Disconnect J21 from the PWBA MCU. Go to step 7.
MAIN MOT MG
Disconnect J211 from the DRIVE ASSY MAIN.
AIO.
Is each cable of J21 <=> J211 continuous?
Checking after resetting the DRIVE ASSY MAIN.
Reseat the DRIVE ASSY MAIN.
7 Go to step 8. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the power to the DRIVE ASSY MAIN.
Replace the KIT Replace the KIT
Disconnect J21 from the PWBA MCU.
DRIVE ASSY PWBA MCU.
8 Are the voltages across J21-2pin/J21-4pin <=> ground on
MAIN. (Refer to (Refer to
the PWBA MCU, about +24 VDC when the interlock switch
REP7.2.) REP8.10.)
(HARN ASSY INTERLOCK AIO) is pushed?
2 - 95
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
DRIVE ASSY SUB (PL7.1.1)
PWBA MCU (PL8.3.6)
HARNESS ASSY SUB MOT MG AIO (PL9.1.8)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking after resetting the FUSING UNIT and PHD ASSY
Reseat the FUSING UNIT and PHD ASSY.
Warning: Start the operation after the FUSING UNIT has
2 Go to step 3. End of work.
cooled down.
Does the error still occur when the power is turned OFF and
ON?
Checking the Sub Motor for rotation.
Does the Sub Motor function normally?
Replace the KIT
- PC Operation :
PWBA MCU.
3 Checked by [Fuser Motor Operation Check] of the [Machine Go to step 4.
(Refer to
Check] in Tool Box.
REP8.10.)
- Panel Operation : Checked by [Digital Output] - [Sub
Motor] of [IOT Diag] in diagnosis.
Checking the connectors of the SUB MOTOR for
connection.
Check the connections between the PWBA MCU and
DRIVE ASSY SUB.
Are P/J22 and P/J221 connected correctly?
Reconnect the
connector(s) P/
4 Go to step 6. J22 and/or P/J221
correctly, then go
to step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the HARNESS ASSY SUB MOT MG AIO for
Replace the
continuity.
HARNESS ASSY
6 Disconnect J22 from the PWBA MCU. Go to step 7.
SUB MOT MG
Disconnect J221 from the DRIVE ASSY SUB.
AIO.
Is each cable of J22 <=> J221 continuous?
Checking after resetting the DRIVE ASSY SUB.
Reseat the DRIVE ASSY SUB.
7 Go to step 8. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the power to the DRIVE ASSY SUB.
Replace the Replace the KIT
Disconnect J22 from the PWBA MCU.
DRIVE ASSY PWBA MCU.
8 Are the voltages across J22-2pin/J22-4pin <=> ground on
SUB. (Refer to (Refer to
the PWBA MCU, about +24 VDC when the interlock switch
REP7.1.) REP8.10.)
(HARN ASSY INTERLOCK AIO) is pushed?
2 - 96
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.3.6)
HARNESS ASSY KSNR REGCL MG AIO (PL9.1.9)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking the K Mode Solenoid (Color Mode Switching
Solenoid) for operation.
Does the K Mode Solenoid function normally?
Checked by [Digital Output] - [K Mode Solenoid] in [IOT
2 Diag] of diagnosis. Go to step 3. Go to step 4.
During this check, close the COVER ASSY FRONT.
Does the K Mode Solenoid click sound arise from the
DRIVE ASSY PH, when the K Mode Solenoid check is
performed?
Checking after resetting the DRIVE ASSY PH.
Reseat the DRIVE ASSY PH.
3 Go to step 8. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the connector of the K Mode Solenoid in the
DRIVE ASSY PH for connection.
Check the connection between the PWBA MCU and K
Mode Solenoid.
Is P/J24 connected correctly?
Reconnect the
connector P/J24
4 Go to step 6.
correctly, then go
to step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the power to the K Mode Solenoid.
Replace the KIT
Disconnect J24 from the PWBA MCU.
PWBA MCU.
6 Is the voltage across P24-1pin <=> ground on the PWBA Go to step 7.
(Refer to
MCU, about +24 VDC when the Interlock Switch (HARN
REP8.10.)
ASSY INTERLOCK AIO) is pushed?
Checking the K Mode Solenoid for resistance. Replace the KIT
Replace the KIT
Disconnect P/J24 from the PWBA MCU. PWBA MCU.
7 DRIVE ASSY PH.
Is the resistance across J24-1 and J24-2 about 80 to 110- (Refer to
(Refer to REP7.3.)
ohm? REP8.10.)
2 - 97
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the connectors of the K Mode Sensor in the
DRIVE ASSY PH for connection
Check the connections between the PWBA MCU and K
Mode Sensor.
Are P/J26 and P/J261 connected correctly?
Reconnect the
connector(s) P/
8 Go to step 10. J26 and/or P/
J261correctly,
then go to step 9.
Does the error still occur when the power is turned OFF and
9 Go to step 10. End of work.
ON?
Checking the HARNESS ASSY KSNR REGCL MG AIO for
Replace the
continuity.
HARNESS ASSY
10 Disconnect J26 from the PWBA MCU. Go to step 11.
KSNR REGCL
Disconnect J261 from the K Mode Sensor.
MG AIO.
Is each cable of J26 <=> J261 continuous?
Checking the power to the K Mode Sensor. Replace the KIT
Disconnect J26 from the PWBA MCU. PWBA MCU.
11 Go to step 12.
Is the voltage across P26-1pin <=> ground on the PWBA (Refer to
MCU, about +3.3 VDC? REP8.10.)
Checking the K Mode Sensor for operation.
Remove the DRIVE ASSY PH from the printer once, but P/
J261 and P/J24 should be connected. Replace the KIT
Replace the KIT
Checked by [Digital Input] - [K Mode Sensor] in [IOT Diag] of PWBA MCU.
12 DRIVE ASSY PH.
diagnosis. (Refer to
(Refer to REP7.3.)
During this check, close the COVER ASSY FRONT MG. REP8.10.)
Does the status (L or H) change, when a piece of paper is
inserted into the gap of the K Mode Sensor?
2 - 98
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
SENSOR HUM (PL8.1.10)
PWBA MCU (PL8.3.6)
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
Reconnect the
Checking the connectors for connection.
connector(s) P/
Check the connections between the PWBA MCU and
1 Go to step 3. J20 and/or P/
SENSOR HUM.
J201 surely, then
Are P/J20 and P/J201 connected surely?
go to step 2
Does the error still occur when the power is turned off and
2 Go to step 3. End of work.
on?
Checking the HARNESS ASSY L SIDE MG AIO for
continuity. Replace the
3 Disconnect P/J20 from the PWBA MCU. Go to step 4. HARNESS ASSY
Disconnect P/J201 from the SENSOR HUM. L SIDE MG AIO.
Is each cable of P/J20 <=> P/J201 continuous?
Checking the output power of SENSOR HUM. Replace the KIT
Replace the
Disconnect P/J20 on the PWBA MCU. PWBA MCU.
4 SENSOR HUM.
Is the voltage across ground <=> J20-4pin on the PWBA (Refer to
(Refer to REP8.6.)
MCU, about +5VDC? REP8.10.)
2 - 99
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
ROS ASSY (PL4.1.1)
HARN ASSY ROS RE (PL4.1.22)
HARN ASSY ROS VIDEO (PL4.1.23)
PWBA MCU (PL8.3.6)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking after resetting the PWBA MCU.
Reseat the PWBA MCU.
2 Go to step 3. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after resetting the ROS ASSY.
Reseat the ROS ASSY.
3 Go to step 4. End of work.
Does the error still occur when the power is turned OFF and
ON?
Check the connections between the ROS ASSY and PWBA
MCU.
Are P/J40, P/J41, P/J411 and P/J412 connected correctly?
Reconnect the
connector(s) P/
J40, P/J41, P/J411
4 Go to step 6.
and/or P/J412
correctly, then go
to step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the HARN ASSY ROS RE for continuity.
Replace the
Disconnect P/J40 from the PWBA MCU.
6 Go to step 7. HARN ASSY ROS
Disconnect P/J411 from the ROS ASSY.
RE.
Is each cable of J40 <=> J411 continuous?
Checking the HARN ASSY ROS VIDEO for continuity.
Replace the
Disconnect J41 from the PWBA MCU.
7 Go to step 8. HARN ASSY ROS
Disconnect J412 from the ROS ASSY.
VIDEO.
Is each cable of J41 <=> J412 continuous?
Checking after replacing the KIT ROS. Replace the KIT
Replace the KIT ROS. (Refer to REP4.1.) PWBA MCU.
8 End of work.
Does the error still occur when the power is turned OFF and (Refer to
ON? REP8.10.)
2 - 100
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
IIT ASSY SUB (PL10.1.11)
PWBA ESS AIO (PL8.1.2)
Checking the connector connection.
Reseat the connectors (P/J 1001 and 1002) on the PWBA
1 Go to step 3. End of work.
ESS AIO.
Does the error still occur when turning off and on the power?
Checking after replacing the IIT ASSY SUB. Replace the KIT
2 Replace the IIT ASSY SUB. (Refer to REP9.5.) PWBA ESS AIO. End of work.
Does the error still occur when turning off and on the power? (Refer to REP8.2.)
2 - 101
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
IIT ASSY SUB (PL10.1.11)
PWBA ESS AIO (PL8.1.2)
Checking the file data in the printer.
1 Print or clear the stored files and data at the printer memory. Go to step 2. End of work.
Does the error still occur when scanning?
Checking the printer setting.
Set to the default
2 Is the [Resolution] of the [Scan Defaults] on the [Scan] of the Go to step 3.
value.
[Defaults Settings] the [600]?
Checking the printer setting.
3 Is the [Color] of the [Scan Defaults] on the [Scan] of the Set to the [Color]. Go to step 4.
[Defaults Settings] the [Color (Photo)]?
Checking after replacing the IIT ASSY SUB. Replace the KIT
4 Replace the IIT ASSY SUB. (Refer to REP9.5.) PWBA ESS AIO. End of work.
Does the error still occur when turning off and on the power? (Refer to REP8.2.)
2 - 102
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the error.
1 Does the error message disappear within 70 seconds Go to step 2. Go to step 4.
automatically, or disappear after pressing the "" key?
Checking the error
2 Does the error message still occur when copying, scanning, Go to step 3. Go to step 4.
or faxing the original?
Checking the original.
Print the [System Settings]of the [Reports] on the printer Replace the KIT
3 menu. PWBA ESS AIO. End of work.
Does the error still occur when copying, scanning or faxing (Refer to REP8.2.)
the [System Settings] report?
Checking the error.
Replace the KIT
Turn off and on the power.
4 PWBA ESS AIO. End of work.
Does the error message still occur when copying, scanning,
(Refer to REP8.2.)
or faxing the original?
2 - 103
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
CASSETTE ASSY 250 MG AIO (PL2.1.1)
HOLDER ASSY SEPARATOR (PL2.1.5)
CLUTCH ASSY DRV (PL3.1.1)
SOLENOID FEED MSI (PL3.1.11)
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
ROLL ASSY FEED (PL3.2.4)
ACTUATOR REGI ROLL M (PL3.2.8)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
DRIVE ASSY MAIN (PL7.1.2)
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.3.6)
HARNESS ASSY MAIN MOT MG AIO (PL9.1.7)
HARNESS ASSY KSNR REGCL MG AIO (PL9.1.9)
Replace the paper
Checking the paper condition. with a new and dry
1 Go to step 3.
Is the paper in the Tray 1 wrinkled or damaged? one, then go to
step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking after reloading a new paper.
3 Reload a new paper in the Tray 1. Go to step 4. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT for latching.
Open and close the COVER ASSY FRONT, and then latch
4 Go to step 5. End of work.
correctly.
Does the error still occur when printing?
Checking the Main Motor (DRIVE ASSY MAIN) for operation.
Does the Main Motor (DRIVE ASSY MAIN) operate properly?
5 Checked by [Digital Output] - [Main Motor] in [IOT Diag] of Go to step 6. Go to step 19.
diagnosis.
During this check, close the COVER ASSY FRONT.
Checking the DRIVE ASSY PH for operation.
Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL
Reseat or replace
REGI METAL rotate properly?
the KIT DRIVE
6 Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of Go to step 7.
ASSY PH. (Refer
diagnosis.
to REP7.3.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking the paper feeding position.
7 Go to step 8. Go to step 12.
Is the paper not fed from the Tray 1?
Checking after resetting the Guide Sides and End Guide on
the Tray 1.
8 Reset the Guide Sides and End Guide, and reseat the Tray Go to step 9. End of work.
1 to the printer correctly.
Does the error still occur when printing?
Checking the HOLDER ASSY SEPARATOR on the Tray 1
Replace the KIT
for shape and rotation.
HOLDER ASSY
9 Pull the Tray 1 out from the printer. Go to step 10.
SEPARATOR.
Is the HOLDER ASSY SEPARATOR not contaminated and/
(Refer to REP2.2.)
or damaged, and rotated smoothly?
2 - 104
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the ROLL ASSY FEED for shape and rotation. Replace the KIT
Pull the Tray 1 out from the printer. ROLL ASSY
10 Go to step 11.
Is the ROLL ASSY FEED not contaminated and/or FEED. (Refer to
damaged, and rotated smoothly? REP3.3.)
Checking the Tray 1 Feed Solenoid (SOLENOID FEED
MSI) for operation.
Does the Tray 1 Feed Solenoid (SOLENOID FEED MSI) Replace the
operate properly? CASSETTE ASSY
11 Go to step 22.
Check by [Digital Output] - [Tray1 Feed Solenoid] in [IOT 250 MG AIO.
Diag] of diagnosis. (Refer to REP2.1.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
The paper lead
edge stay after the
Checking the paper lead edge staying position.
ROLL ASSY REGI
12 Does the paper lead edge stay before the ROLL ASSY Go to step 13.
and ROLL REGI
REGI and ROLL REGI METAL?
METAL, then go to
step 16.
Remove the
Checking the paper transfer path between the ROLL ASSY
obstacles or stains
13 FEED and ROLL ASSY REGI. Go to step 14.
from the paper
Are there any obstacles on the paper transfer path?
transfer path.
Checking the ACTUATOR REGI IN for shape and operation. Reseat the
Remove the CHUTE ASSY LOW (PL3.2.27) once to check ACTUATOR REGI
14 the shape and operation. Go to step 15. IN. If broken or
Are the shape and operation of the ACTUATOR REGI IN deformed, replace
normal? it.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
actuator (ACTUATOR REGI IN) is operated?
15 Go to step 16. Go to step 26.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
the operation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the Regi. Clutch (CLUTCH ASSY DRV) for
operation, and ROLL ASSY REGI and ROLL REGI METAL
for rotation.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of
diagnosis.
16 Go to step 17. Go to step 30.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate
properly, and the ROLL ASSY REGI and ROLL REGI
METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking the ACTUATOR REGI ROLL M for shape and Reseat the
operation. ACTUATOR REGI
Remove the CHUTE ASSY LOW (PL3.2.27) once to check ROLL M. If broken
17 Go to step 18.
the shape and operation. or deformed,
Are the shape and operation of the ACTUATOR REGI replace it with a
ROLL M normal? new one.
2 - 105
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the Replace the KIT
actuator (ACTUATOR REGI IN) is operated? PWBA MCU.
18 Go to step 26.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check (Refer to
the operation. REP8.10.)
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the connectors for connection.
Check the connections between the PWBA MCU and
DRIVE ASSY MAIN (Main Motor).
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/
19 Go to step 20.
J21 and/or P/J211
correctly.
2 - 106
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the power to the SOLENOID FEED MSI.
Replace the KIT
Disconnect J23 from the PWBA MCU.
PWBA MCU.
24 Is the voltage across P23-1pin <=> ground on the PWBA Go to step 25.
(Refer to
MCU, about +24 VDC when the Interlock Switch (HARN
REP8.10.)
ASSY INTERLOCK AIO) is pushed?
Replace the KIT Replace the KIT
Checking the SOLENOID FEED MSI for resistance.
PWBA MCU. FEED ROLL/SOL/
25 Disconnect P/J231 of the SOLENOID FEED MSI.
(Refer to CLUTCH. (Refer
Is the resistance across J231-1 and J231-2 about 96 ohm?
REP8.10.) to REP3.2.)
Checking the connectors of the SENSOR PHOTO (REGI
SENSOR) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
26 Go to step 27.
J23 and/or P/J232
correctly.
2 - 107
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the connectors of the CLUTCH ASSY DRV (Regi
Clutch) for connection.
Check the connections between the PWBA MCU and
CLUTCH ASSY DRV.
Are P/J26 and P/J262 connected correctly?
Reconnect the
connector(s) P/
30 Go to step 31.
J26 and/or P/J262
correctly.
2 - 108
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA MCU (PL8.3.6)
HARNESS ASSY TRAY MOT (PL12.2.2)
HARNESS ASSY TRAY COMP (PL12.2.20)
PWBA ASSY FEED MG AIO (PL12.2.1)
SOLENOID FEED MSI (PL12.2.15)
CLUTCH ASSY DRV (PL12.2.6)
MOTOR ASSY SUB (PL12.2.16)
ROLL ASSY FEED (PL12.4.4)
SENSOR PHOTO (PL12.4.13)
CASSETTE ASSY 250 OPT MG AIO (PL12.5.1)
HOLDER ASSY SEPARATOR (PL12.5.5)
Replace the paper
Checking the paper condition. with a new and dry
1 Go to step 3.
Is the paper in the Tray 2 wrinkled or damaged? one, then go to
step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking after reloading a new paper.
3 Reload a new paper in the Tray 2. Go to step 4. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT for latching.
Open and close the COVER ASSY FRONT, and then latch
4 Go to step 5. End of work.
correctly.
Does the error still occur when printing?
Checking the Paper Path Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
5 Go to step 6. Go to step 15.
actuator (ACTUATOR REGI IN) is operated?
Checked by [Digital Input] - [OptionPathSensor] in [IOT
Diag] of diagnosis.
Checking the MOTOR ASSY SUB for operation.
Does the MOTOR ASSY SUB operate properly?
Checked by [Digital Output] - [Sub Motor] on [IOT Diag] of
6 Go to step 7. Go to step 19.
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking the paper feeding.
7 Go to step 12. Go to step 8.
Is the paper fed from the Tray 2?
Checking after resetting the Guide Sides and End Guide on
the Tray 2.
8 Reset the Guide Sides and End Guide, and reseat the Tray2 Go to step 9. End of work.
to the printer correctly.
Does the error still occur when printing?
Checking the HOLDER ASSY SEPARATOR on the Tray 2
Replace the KIT
for shape and rotation.
HOLDER ASSY
9 Pull the Tray 1 out from the printer. Go to step 10.
SEPARATOR.
Is the HOLDER ASSY SEPARATOR not contaminated and/
(Refer to REP2.2.)
or damaged, and rotated smoothly?
Checking the ROLL ASSY FEED for shape and rotation Replace the KIT
Pull the Tray 2 out from the printer. ROLL ASSY
10 Go to step 11.
Is the ROLL ASSY FEED not contaminated and/or FEED. (Refer to
damaged, and rotated smoothly? REP3.3.)
2 - 109
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the Tray 2 Feed Solenoid (SOLENOID FEED
MSI) for operation.
Does the Tray 2 Feed Solenoid (SOLENOID FEED MSI)
Replace the
operate properly?
11 CASSETTE ASSY Go to step 22.
Checked by [Digital Output] - [Tray 2 Feed Solenoid] in [IOT
250 OPT MG AIO.
Diag] of diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking the Tray 2 Turn Clutch (CLUTCH ASSY DRV) for
operation.
Does the Cassette Tray 2 Turn Clutch (CLUTCH ASSY
DRV) operate properly?
12 Go to step 13. Go to step 26.
Checked by [Digital Output] - [Tray 2 Turn Clutch] in [IOT
Diag] of diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Replace the KIT
Checking the paper lead edge staying position.
FEEDER ASSY
13 Does the paper lead edge stay before the ROLL ASSY Go to step 14.
OPT. (Refer to
REGI and ROLL REGI METAL?
REP11.1.)
Checking the paper path. Remove the Replace the KIT
Remove the Tray 1 and Tray 2 paper cassettes. obstacles or stains FEEDER ASSY
14
Are there any obstacles on the paper transfer path between from the paper OPT. (Refer to
the Tray 2 and the Regi Assy? transfer path. REP11.1.)
Checking the connectors of the SENSOR PHOTO (Paper
Reconnect the
Path Sensor) for connection.
connector(s) P/
15 Check the connections between the PWBA FFE D and Go to step 16.
J420 and/or P/
SENSOR PHOTO.
J4200 correctly.
Are P/J420 and P/J4200 connected correctly?
Checking the HARNESS ASSY TRAY COMP for continuity.
Replace the
Disconnect J420 from the PWB ASSY FEED MG AIO.
16 Go to step 17. HARNESS ASSY
Disconnect J4200 from the SENSOR PHOTO.
TRAY COMP
Is each cable of J420 <=> J4200 continuous?
Checking the power to the SENSOR PHOTO.
Replace the PWB
Disconnect J420 from the PWB ASSY FEED MG AIO.
17 Go to step 18. ASSY FEED MG
Is the voltage across P420-6pin <=> ground on the PWB
AIO.
ASSY FEED MG AIO, about +3.3 VDC?
Checking the SENSOR PHOTO for operation.
Replace the
Check the voltage across J420-5pin <=> ground on the Replace the PWB
SENSOR PHOTO
18 PWB ASSY FEED MG AIO. ASSY FEED MG
(Paper Path
Does the voltage change, when the actuator (ACTUATOR AIO.
Sensor).
REGI IN) is operated?
Checking the connectors for connection. Reconnect the
Check the connections between the PWB ASSY FEED MG connector(s) P/
19 Go to step 20.
AIO and MOTOR ASSY SUB. J422 and/or P/
Are P/J422 and P/J4221 connected correctly? J4221 correctly.
Checking the HARNESS ASSY TRAY MOT for continuity.
Replace the
Disconnect J422 from the PWB ASSY FEED MG AIO.
20 Go to step 21. HARNESS ASSY
Disconnect J4221 from the MOTOR ASSY SUB.
TRAY MOT.
Is each cable of J422 <=> J4221 continuous?
2 - 110
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the power to the MOTOR.
Disconnect J422 from the PWB ASSY FEED MG AIO. Replace the Replace the PWB
21 Are the voltages across J422-6pin <=> ground on the PWB MOTOR ASSY ASSY FEED MG
ASSY FEED MG AIO, about +24 VDC when the interlock SUB. AIO.
switch (HARN ASSY INTERLOCK AIO) is pushed?
Checking the connectors of the SOLENOID FEED for
Reconnect the
connection.
connector(s) P/
22 Check the connections between the PWB ASSY FEED MG Go to step 23.
J421 and/or P/
AIO and SOLENOID FEED.
J4211 correctly.
Are P/J421 and P/J4211 connected correctly?
Checking the HARN TRAY COMP for continuity.
Replace the
Disconnect J421 from the PWB ASSY FEED MG AIO.
23 Go to step 24. HARNESS ASSY
Disconnect P4211 from the SOLENOID FEED.
TRAY COMP.
Is each cable of J421 <=> P4211 continuous?
Checking the power to the SOLENOID FEED MSI.
Disconnect J421 from the PWB ASSY FEED MG AIO. Replace the PWB
24 Is the voltage across P421-1pin <=> ground on the PWB Go to step 25. ASSY FEED MG
ASSY FEED MG AIO, about +24 VDC when the Interlock AIO.
Switch (HARN ASSY INTERLOCK AIO) is pushed?
Checking the SOLENOID FEED MSI for resistance.
Replace the PWB Replace the
Disconnect P/J4211 of the SOLENOID FEED MSI.
25 ASSY FEED MG SOLENOID FEED
Is the resistance across J4211-1 and J4211-2 approximately
AIO. MSI.
96 ohm?
Checking the connectors of the Feed Clutch (CLUTCH
Reconnect the
ASSY DRV) for connection.
connector(s) P/
26 Check the connections between the PWB ASSY FEED MG Go to step 27.
J420 and/or P/
AIO and Feed Clutch.
J4201 correctly.
Are P/J420 and P/J4201 connected correctly?
Checking the HARN TRAY COMP for continuity.
Replace the
Disconnect J420 from the PWB ASSY FEED MG AIO.
27 Go to step 28. HARNESS ASSY
Disconnect P4201 from the Feed Clutch.
TRAY COMP.
Is each cable of J420 <=> P4201 continuous?
Checking the power to the Feed Clutch.
Disconnect J420 from the PWB ASSY FEED MG AIO. Replace the PWB
28 Is the voltage across P420-1pin <=> ground on the PWB Go to step 29. ASSY FEED MG
ASSY FEED MG AIO, about +24 VDC when the Interlock AIO.
Switch (HARN ASSY INTERLOCK AIO) is pushed?
Checking the Feed Clutch for resistance.
Replace the PWB Replace the
Disconnect P/J4201 of the Feed Clutch.
29 ASSY FEED MG CLUTCH ASSY
Is the resistance across J4201-1 and J4201-2
AIO. DRV
approximately 280-ohm?
2 - 111
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
CASSETTE ASSY 250 MG AIO (PL2.1.1)
HOLDER ASSY SEPARATOR (PL2.1.5)
CLUTCH ASSY DRV (PL3.1.1)
SOLENOID FEED MSI (PL3.1.11)
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
ROLL ASSY FEED (PL3.2.4)
ACTUATOR REGI ROLL M (PL3.2.8)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
DRIVE ASSY MAIN (PL7.1.2)
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.3.6)
HARNESS ASSY MAIN MOT MG AIO (PL9.1.7)
HARNESS ASSY KSNR REGCL MG AIO (PL9.1.9)
Replace the paper
Checking the paper condition. with a new and dry
1 Go to step 3.
Is the paper in the Tray 1 or Tray 2 wrinkled or damaged? one, then go to
step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking after reloading a new paper.
3 Reload a new paper in the Tray 1 or Tray 2. Go to step 4. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT for latching.
Open and close the COVER ASSY FRONT, and then latch
4 Go to step 5. End of work.
correctly.
Does the error still occur when printing?
Checking the Main Motor (DRIVE ASSY MAIN) for
operation.
Does the Main Motor (DRIVE ASSY MAIN) operate
properly?
5 Go to step 6. Go to step 19.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking the DRIVE ASSY PH for operation.
Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL
Reseat or replace
REGI METAL rotate properly?
the KIT DRIVE
6 Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of Go to step 7.
ASSY PH. (Refer
diagnosis.
to REP7.3.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking the paper feeding position
7 Go to step 8. Go to step 12.
Is the paper not fed from the Tray 1 or Tray 2?
Checking after resetting the Guide Sides and End Guide on
the Tray 1 or Tray 2.
8 Reset the Guide Sides and End Guide, and reseat the Tray Go to step 9. End of work.
1 or Tray 2 to the printer correctly.
Does the error still occur when printing?
2 - 112
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the HOLDER ASSY SEPARATOR on the Tray 1
Replace the KIT
or Tray 2 for shape and rotation.
HOLDER ASSY
9 Pull the Tray 1 or Tray 2 out from the printer. Go to step 10.
SEPARATOR.
Is the HOLDER ASSY SEPARATOR not contaminated and/
(Refer to REP2.2.)
or damaged, and rotated smoothly?
Checking the ROLL ASSY FEED for shape and rotation. Replace the KIT
Pull the Tray 1 or Tray 2 out from the printer. ROLL ASSY
10 Go to step 11.
Is the ROLL ASSY FEED not contaminated and/or FEED. (Refer to
damaged, and rotated smoothly? REP3.3.)
Checking the Cassette Feed Solenoid (SOLENOID FEED)
for operation.
Does the Cassette Feed Solenoid (SOLENOID FEED) Replace the
operate properly? CASSETTE ASSY
11 Go to step 22.
Checked by [Digital Output] - [Tray1 Feed Solenoid] in [IOT 250 MG AIO.
Diag] of diagnosis. (Refer to REP2.1.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
The paper lead
edge stay after the
Checking the paper lead edge staying position.
ROLL ASSY REGI
12 Does the paper lead edge stay before the ROLL ASSY Go to step 13.
and ROLL REGI
REGI and ROLL REGI METAL?
METAL, then go to
step 16.
Remove the
Checking the paper transfer path between the ROLL ASSY.
obstacles or stains
13 FEED and ROLL ASSY REGI. Go to step 14.
from the paper
Are there any obstacles on the paper transfer path?
transfer path.
Checking the ACTUATOR REGI IN for shape and operation. Reseat the
Remove the CHUTE ASSY LOW (PL3.2.27) once to check ACTUATOR REGI
14 the shape and operation. Go to step 15. IN. If broken or
Are the shape and operation of the ACTUATOR REGI IN deformed, replace
normal? it.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
actuator (ACTUATOR REGI IN) is operated?
15 Go to step 16. Go to step 26.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
the operation.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of
diagnosis.
Checking the Regi. Clutch (CLUTCH ASSY DRV) for
operation, and ROLL ASSY REGI and ROLL REGI METAL
for rotation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
16 Go to step 17. Go to step 30.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate
properly, and the ROLL ASSY REGI and ROLL REGI
METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
2 - 113
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the ACTUATOR REGI ROLL M for shape and Reseat the
operation. ACTUATOR REGI
Remove the CHUTE ASSY LOW (PL3.2.27) once to check ROLL M. If broken
17 Go to step 18.
the shape and operation. or deformed,
Are the shape and operation of the ACTUATOR REGI replace it with a
ROLL M normal? new one.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the Replace the KIT
actuator (ACTUATOR REGI IN) is operated? PWBA MCU.
18 Go to step 26.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check (Refer to
the operation. REP8.10.)
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the connectors for connection
Check the connections between the PWBA MCU and
DRIVE ASSY MAIN (Main Motor).
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/
19 Go to step 20.
J21 and/or P/J211
correctly.
2 - 114
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the HARNESS ASSY L SIDE MG AIO for
continuity. Replace the
23 Disconnect J23 from the PWBA MCU. Go to step 24. HARNESS ASSY
Disconnect P231 from the SOLENOID FEED MSI. L SIDE MG AIO.
Is each cable of J23 <=> P231 continuous?
Checking the power to the SOLENOID FEED MSI.
Replace the KIT
Disconnect J23 from the PWBA MCU.
PWBA MCU.
24 Is the voltage across P23-1pin <=> ground on the PWBA Go to step 25.
(Refer to
MCU, about +24 VDC when the Interlock Switch (HARN
REP8.10.)
ASSY INTERLOCK AIO) is pushed?
Replace the KIT Replace KIT
Checking the SOLENOID FEED MSI for resistance.
PWBA MCU. FEED ROLL/SOL/
25 Disconnect P/J231 of the SOLENOID FEED MSI.
(Refer to CLUTCH. (Refer
Is the resistance across J231-1 and J231-2 about 96 ohm?
REP8.10.) to REP3.2.)
Checking the connectors of the SENSOR PHOTO (REGI
SENSOR) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
26 Go to step 27.
J23 and/or P/J232
correctly.
2 - 115
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the connectors of the CLUTCH ASSY DRV (Regi
Clutch) for connection.
Check the connections between the PWBA MCU and
CLUTCH ASSY DRV.
Are P/J26 and P/J262 connected correctly?
Reconnect the
connector(s) P/
30 Go to step 31.
J26 and/or P/J262
correctly.
2 - 116
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
HARNESS ASSY OPTION MG AIO (PL3.1.20)
PWBA MCU (PL8.3.6)
KIT FEEDER ASSY OPT MG AIO (PL12.1.99)
HARNESS ASSY TRAY (PL12.3.23)
Reseat the
Checking the Optional Feeder for installation.
1 Go to step 3. Optional Feeder,
Is the Optional Feeder installed correctly?
then go to step 2.
Does the error still occur when the power is turned OFF and
2 Go to step 3. End of work.
ON?
Reconnect the
Checking the connectors for connection.
connector(s) P/
Check the connections between the PWB ASSY FEED MG
3 Go to step 5. J27, P/J273 and/
AIO and PWBA MCU.
or P/J419 surely,
Are P/J27, P/J273, and P/J419 connected surely?
then go to step 4.
Does the error still occur when the power is turned OFF and
4 Go to step 5. End of work.
ON?
Checking the HARNESS ASSY TRAY for continuity.
Disconnect P/J419 from the PWB ASSY FEED MG AIO. Replace the
5 Disconnect P/J273 from the HARNESS ASSY OPTION MG Go to step 6. HARNESS ASSY
AIO. TRAY.
Is each cable of P/J419 <=> P/J273 continuous?
Checking the HARNESS ASSY OPTION MG AIO for
continuity. Replace the
6 Disconnect P/J27 from the PWBA MCU. Go to step 7. HARNESS ASSY
Disconnect P/J273 from the HARNESS ASSY TRAY. OPTION MG AIO.
Is each cable of P/J27 <=> P/J273 continuous?
Checking after replacing the KIT FEEDER ASSY OPT MG
AIO. Replace the KIT
Replace the Replace the KIT FEEDER ASSY OPT MG AIO. PWBA MCU.
7 End of work.
(Refer to REP11.1.) (Refer to
Does the error still occur when the power is turned OFF and REP8.10.)
ON?
2 - 117
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
MOTOR ASSY SUB (PL12.2.16)
PWB ASSY FEED MG AIO (PL12.2.1)
HARNESS ASSY TRAY MOT (PL12.2.2)
KIT FEEDER ASSY OPT MG AIO (PL12.1.99)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking the connectors of the MOTOR ASSY SUB for Reconnect the
connection. connector(s) P/
2 Check the connections between the PWB ASSY FEED MG Go to step 4. J422 and/or P/
AIO and MOTOR ASSY SUB. J4221 correctly,
Are P/J422 and P/J4221 connected correctly? then go to step 3.
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking the HARNESS ASSY TRAY MOT for continuity.
Replace the
Disconnect J422 from the PWB ASSY FEED MG AIO.
4 Go to step 5. HARNESS ASSY
Disconnect J4221 from the MOTOR ASSY SUB.
TRAY MOT.
Is each cable of J422 <=> J4221 continuous?
Replace the KIT
Checking after resetting the MOTOR ASSY SUB.
FEEDER ASSY
Reseat the MOTOR ASSY SUB.
5 OPT MG AIO. End of work.
Does the error still occur when the power is turned OFF and
(Refer to
ON?
REP11.1.)
2 - 118
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
SENSOR PHOTO (PL12.4.13)
PWBA MCU (PL8.3.6)
HARNESS ASSY TRAY COMP (PL12.2.20)
Checking the Paper Path Sensor (SENSOR PHOTO) for
operation. Replace the KIT
Does the number on the screen increase by one, when the PWBA MCU.
1 Go to step 2.
actuator (ACTUATOR REGI IN) is operated? (Refer to
Checked by [Digital Input] - [OptionPathSensor] in [IOT REP8.10.)
Diag] of diagnosis.
Checking the connectors for connection. Reconnect the
Check the connections between the PWB ASSY FEED MG connector(s) P/
2 Go to step 3.
AIO and Paper Path Sensor. J420 and/or P/
Are P/J420 and P/J4200 connected correctly? J4200 correctly.
Checking the HARNESS ASSY TRAY COMP for continuity.
Replace the
Disconnect J420 from the PWB ASSY FEED MG AIO.
3 Go to step 4. HARNESS ASSY
Disconnect J4200 from the Paper Path Sensor.
TRAY COMP.
Is each cable of J420 <=> J4200 continuous?
Replace the KIT
Checking the power to the SENSOR PHOTO. Replace the KIT
FEEDER ASSY
Disconnect J420 from the PWB ASSY FEED MG AIO. PWBA MCU.
4 OPT MG AIO.
Is the voltage across P420-6pin <=> ground on the PWB (Refer to
(Refer to
ASSY FEED MG AIO, about +3.3 VDC? REP8.10.)
REP11.1.)
2 - 119
Chapter 2 Troubleshooting
FIP-1.70 075-101 / 075-102 / 075-923: IOT SSF Insert JAM / IOT SSF Paper Pullout JAM /
Waiting for reseat paper of SSF
Remedy
Step Check
Yes No
Possible causative parts:
HARNESS ASSY L SIDE MG AIO(PL3.1.18)
SENSOR PHOTO (PL3.2.13)
PWBA MCU (PL8.3.6)
After print
Checking the customer operation. completion, insert
1 Go to step 2.
Did the customer insert the paper to the SSF during print? the paper to the
SSF.
Checking the SSF No Paper Sensor for operation.
Does the number on the screen increase by one, when the
2 actuator (ACTUATOR SSF) is operated by paper. Go to step 3. Go to step 4.
Checked by [Digital Input] - [Main Motor] in [IOT Diag] of
diagnosis.
Replace the KIT
Checking the error. PWBA MCU.
3 End of work.
Does the error still occur when printing? (Refer to
REP8.10.)
Checking the connectors of the SENSOR PHOTO (SSF No
Paper Sensor) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J233 connected correctly?
Reconnect the
connector(s) P/
4 Go to step 6. J23 and/or P/J233
correctly, then go
to step 5.
5 Does the error still occur when printing? Go to step 6. End of work.
Checking the HARNESS ASSY L SIDE MG AIO for
continuity. Replace the
6 Disconnect J23 from the PWBA MCU. Go to step 7. HARNESS ASSY
Disconnect J233 from the SENSOR PHOTO. L SIDE MG AIO.
Is each cable of J23 <=> J233 continuous?
Checking the power to the SENSOR PHOTO. Replace the KIT
Disconnect J23 from the PWBA MCU. PWBA MCU.
7 Go to step 8.
Is the voltage across P23-6pin <=> ground on the PWBA (Refer to
MCU, about +3.3 VDC? REP8.10.)
Checking the SENSOR PHOTO for operation.
Check the voltage across J23-8pin <=> ground on the
Replace the KIT
PWBA MCU. Replace the
PWBA MCU.
8 Remove the CHUTE ASSY LOW (PL3.2.27) once to check SENSOR
(Refer to
the operation. PHOTO.
REP8.10.)
Does the voltage change, when the ACTUATOR SSF is
operated?
2 - 120
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
PWBA MCU (PL8.3.6)
Checking the error.
1 Replace to known good paper. Go to step 2. End of work.
Does the error still occur when printing?
Checking the Regi Rolls installation.
Open the Front Cover and check the Regi Rolls installation. Replace the
2 Go to step 3.
Is the ROLL REGI METAL pressed against the ROLL ASSY printer.
REGI by the spring pressure?
Checking the Regi Clutch.
Does the clutch noise occur? Replace the
3 Go to step 4.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of printer.
diagnosis.
Checking the Regi Sensor for operation.
Replace the KIT
Does the number on the screen increase by one, when the
PWBA MCU.
4 actuator (ACTUATOR REGI IN) is operated? Go to step 5.
(Refer to
Checked by [Digital Input] - [Regi Sensor] on [IOT Diag] of
REP8.10.)
diagnosis.
Reseat the
Checking the ACTUATOR REGI IN for shape and operation. ACTUATOR REGI
Remove the CHUTE LOW CST (PL3.2.35) once to check IN. (Refer to
5 the shape and operation. Go to step 6. REP3.5.)
Are the shape and operation of the ACTUATOR REGI IN If broken or
normal? deformed, replace
it.
Checking the connectors of the SENSOR PHOTO (REGI
SENSOR) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
6 Go to step 7.
J23 and/or P/J232
correctly.
2 - 121
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the HARNESS ASSY L SIDE MG AIO for
continuity. Replace the
7 Disconnect J23 from the PWBA MCU. Go to step 8. HARNESS ASSY
Disconnect J232 from the SENSOR PHOTO. L SIDE MG AIO.
Is each cable of J23 <=> J232 continuous?
Checking the power to the SENSOR PHOTO. Replace the KIT
Disconnect J23 from the PWBA MCU. PWBA MCU.
8 Go to step 9.
Is the voltage across P23-3pin <=> ground on the PWBA (Refer to
MCU, about +3.3 VDC? REP8.10.)
Checking the SENSOR PHOTO for operation.
Check the voltage across J23-5pin <=> ground on the
Replace the KIT Replace the
PWBA MCU.
PWBA MCU. SENSOR
9 Remove the CHUTE LOW CST (PL3.2.35) once to check
(Refer to PHOTO:REGI.
the operation.
REP8.10.) (Refer to REP3.7.)
Does the voltage change, when the actuator (ACTUATOR
REGI IN) is operated?
2 - 122
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
CASSETTE ASSY 250 MG AIO (PL2.1.1)
HOLDER ASSY SEPARATOR (PL2.1.5)
CLUTCH ASSY DRV (PL3.1.1)
SOLENOID FEED MSI (PL3.1.11)
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
ROLL ASSY FEED (PL3.2.4)
ACTUATOR REGI ROLL M (PL3.2.8)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
DRIVE ASSY MAIN (PL7.1.2)
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.3.6)
HARNESS ASSY MAIN MOT MG AIO (PL9.1.7)
HARNESS ASSY KSNR REGCL MG AIO (PL9.1.9)
Replace the paper
Checking the paper condition. with a new and dry
1 Go to step 3.
Is the paper in the Tray 1 wrinkled or damaged? one, then go to
step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking after reloading a new paper.
3 Reload a new paper in the Tray 1. Go to step 4. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT for latching.
Open and close the COVER ASSY FRONT, and then latch
4 Go to step 5. End of work.
correctly.
Does the error still occur when printing?
Checking the Main Motor (DRIVE ASSY MAIN) for
operation.
Does the Main Motor (DRIVE ASSY MAIN) operate
properly?
5 Go to step 6. Go to step 18.
Checked by [Digital Output] - [Main Motor] on [IOT Diag] of
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking the DRIVE ASSY PH for operation.
Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL
Reseat or replace
REGI METAL rotate properly?
the KIT DRIVE
6 Checked by [Digital Output] - [Regi Clutch] on [IOT Diag] of Go to step 7.
ASSY PH. (Refer
diagnosis.
to REP7.3.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking the paper feeding position.
7 Go to step 8. Go to step 12.
Is the paper not fed from the Tray 1?
Checking after resetting the Guide Sides and End Guide on
the Tray 1.
8 Reset the Guide Sides and End Guide, and reseat the Tray Go to step 9. End of work.
1 to the printer correctly.
Does the error still occur when printing?
2 - 123
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the HOLDER ASSY SEPARATOR on the Tray 1
Replace the KIT
for shape and rotation.
HOLDER ASSY
9 Pull the Tray 1 out from the printer. Go to step 10.
SEPARATOR.
Is the HOLDER ASSY SEPARATOR not contaminated and/
(Refer to REP2.2.)
or damaged, and rotated smoothly?
Checking the ROLL ASSY FEED for shape and rotation. Replace the KIT
Pull the Tray 1 out from the printer. ROLL ASSY
10 Go to step 11.
Is the ROLL ASSY FEED not contaminated and/or FEED. (Refer to
damaged, and rotated smoothly? REP3.3.)
Checking the Cassette Feed Solenoid (SOLENOID FEED)
for operation.
Does the Cassette Feed Solenoid (SOLENOID FEED) Replace the
operate properly? CASSETTE ASSY
11 Go to step 21.
Checked by [Digital Output] - [Tray1 Feed Solenoid] in [IOT 250 MG AIO.
Diag] of diagnosis. (Refer to REP2.1.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
The paper lead
edge stay after the
Checking the paper lead edge staying position.
ROLL ASSY REGI
12 Does the paper lead edge stay before the ROLL ASSY Go to step 13.
and ROLL REGI
REGI and ROLL REGI METAL?
METAL, then go to
step 16.
Remove the
Checking the paper transfer path between the ROLL ASSY
obstacles or stains
13 FEED and ROLL ASSY REGI. Go to step 14.
from the paper
Are there any obstacles on the paper transfer path?
transfer path.
Reseat the
Checking the ACTUATOR REGI IN for shape and operation. ACTUATOR REGI
Remove the CHUTE ASSY LOW (PL3.2.27) once to check IN. (Refer to
14 the shape and operation. Go to step 15. REP3.5.)
Are the shape and operation of the ACTUATOR REGI IN If broken or
normal? deformed, replace
it.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
actuator (ACTUATOR REGI IN) is operated?
15 Go to step 16. Go to step 25.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
the operation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the Regi. Clutch (CLUTCH ASSY DRV) for
operation, and ROLL ASSY REGI and ROLL REGI METAL
for rotation.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of
diagnosis.
16 Go to step 17. Go to step 29.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate
properly, and the ROLL ASSY REGI and ROLL REGI
METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
2 - 124
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the ACTUATOR REGI ROLL M for shape and Reseat the
operation. Replace the KIT ACTUATOR REGI
Remove the CHUTE ASSY LOW (PL3.2.27) once to check PWBA MCU. ROLL M. If broken
17
the shape and operation. (Refer to or deformed,
Are the shape and operation of the ACTUATOR REGI ROLL REP8.10.) replace it with a
M normal? new one.
Checking the connectors for connection.
Check the connections between the PWBA MCU and
DRIVE ASSY MAIN (Main Motor).
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/
18 Go to step 19.
J21 and/or P/J211
correctly.
2 - 125
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Replace the KIT Replace the KIT
Checking the SOLENOID FEED MSI for resistance.
PWBA MCU. FEED ROLL /
24 Disconnect P/J231 of the SOLENOID FEED MSI.
(Refer to SOL / CLUTCH.
Is the resistance across J231-1 and J231-2 about 96 ohm?
REP8.10.) (Refer to REP3.2.)
Checking the connectors of the SENSOR PHOTO (REGI
SENSOR) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
25 Go to step 26.
J23 and/or P/J232
correctly.
2 - 126
Chapter 2 Troubleshooting
FIP-1.73 077-102 / 077-103 / 077-106: IOT Exit On JAM / IOT Exit On early JAM / IOT
Stop Reservation JAM
Remedy
Step Check
Yes No
Possible causative parts:
CASSETTE ASSY 250 MG AIO (PL2.1.1)
HOLDER ASSY SEPARATOR (PL2.1.5)
CLUTCH ASSY DRV (PL3.1.1)
SOLENOID FEED MSI (PL3.1.11)
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
ROLL ASSY FEED (PL3.2.4)
ACTUATOR REGI ROLL M (PL3.2.8)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
DRIVE ASSY MAIN (PL7.1.2)
DRIVE ASSY PH (PL7.1.4)
PWBA MCU (PL8.3.6)
HARNESS ASSY MAIN MOT MG AIO (PL9.1.7)
HARNESS ASSY KSNR REGCL MG AIO (PL9.1.9)
Replace the paper
Checking the paper condition. with a new and dry
1 Go to step 3.
Is the paper in the Tray 1 wrinkled or damaged? one, then go to
step 2.
2 Does the error still occur when printing? Go to step 3. End of work.
Checking after reloading a new paper.
3 Reload a new paper in the Tray 1. Go to step 4. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT for latching.
Open and close the COVER ASSY FRONT, and then latch
4 Go to step 5. End of work.
correctly.
Does the error still occur when printing?
Checking the Main Motor (DRIVE ASSY MAIN) for
operation.
Does the Main Motor (DRIVE ASSY MAIN) operate
properly?
5 Go to step 6. Go to step 18.
Checked by [Digital Output] - [Main Motor] on [IOT Diag] of
diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking the DRIVE ASSY PH for operation.
Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL
Reseat or replace
REGI METAL rotate properly?
the KIT DRIVE
6 Checked by [Digital Output] - [Regi Clutch] on [IOT Diag] of Go to step 7.
ASSY PH. (Refer
diagnosis.
to REP7.3.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking the paper feeding position.
7 Go to step 8. Go to step 12.
Is the paper not fed from the Tray 1?
Checking after resetting the Guide Sides and End Guide on
the Tray 1.
8 Reset the Guide Sides and End Guide, and reseat the Tray Go to step 9. End of work.
1 to the printer correctly.
Does the error still occur when printing?
2 - 127
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the HOLDER ASSY SEPARATOR on the Tray 1
Replace the KIT
for shape and rotation.
HOLDER ASSY
9 Pull the Tray 1 out from the printer. Go to step 10.
SEPARATOR.
Is the HOLDER ASSY SEPARATOR not contaminated and/
(Refer to REP2.2.)
or damaged, and rotated smoothly?
Checking the ROLL ASSY FEED for shape and rotation. Replace the KIT
Pull the Tray 1 out from the printer. ROLL ASSY
10 Go to step 11.
Is the ROLL ASSY FEED not contaminated and/or FEED. (Refer to
damaged, and rotated smoothly? REP3.3.)
Checking the Cassette Feed Solenoid (SOLENOID FEED)
for operation.
Does the Cassette Feed Solenoid (SOLENOID FEED) Replace the
operate properly? CASSETTE ASSY
11 Go to step 21.
Checked by [Digital Output] - [Tray1 Feed Solenoid] in [IOT 250 MG AIO.
Diag] of diagnosis. (Refer to REP2.1.)
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
The paper lead
edge stay after the
Checking the paper lead edge staying position.
ROLL ASSY REGI
12 Does the paper lead edge stay before the ROLL ASSY Go to step 13.
and ROLL REGI
REGI and ROLL REGI METAL?
METAL, then go to
step 16.
Remove the
Checking the paper transfer path between the ROLL ASSY
obstacles or stains
13 FEED and ROLL ASSY REGI. Go to step 14.
from the paper
Are there any obstacles on the paper transfer path?
transfer path.
Reseat the
Checking the ACTUATOR REGI IN for shape and operation. ACTUATOR REGI
Remove the CHUTE ASSY LOW (PL3.2.27) once to check IN. (Refer to
14 the shape and operation. Go to step 15. REP3.5.)
Are the shape and operation of the ACTUATOR REGI IN If broken or
normal? deformed, replace
it.
Checking the Regi. Sensor (SENSOR PHOTO) for
operation.
Does the number on the screen increase by one, when the
actuator (ACTUATOR REGI IN) is operated?
15 Go to step 16. Go to step 25.
Remove the CHUTE ASSY LOW (PL3.2.27) once to check
the operation.
Checked by [Digital Input] - [Regi Sensor] in [IOT Diag] of
diagnosis.
Checking the Regi. Clutch (CLUTCH ASSY DRV) for
operation, and ROLL ASSY REGI and ROLL REGI METAL
for rotation.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of
diagnosis.
16 Go to step 17. Go to step 29.
Does the Regi. Clutch (CLUTCH ASSY DRV) operate
properly, and the ROLL ASSY REGI and ROLL REGI
METAL rotate?
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
2 - 128
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the ACTUATOR REGI ROLL M for shape and Reseat the
operation. Replace the KIT ACTUATOR REGI
Remove the CHUTE ASSY LOW (PL3.2.27) once to check PWBA MCU. ROLL M. If broken
17
the shape and operation. (Refer to or deformed,
Are the shape and operation of the ACTUATOR REGI REP8.10.) replace it with a
ROLL M normal? new one.
Checking the connectors for connection.
Check the connections between the PWBA MCU and
DRIVE ASSY MAIN (Main Motor).
Are P/J21 and P/J211 connected correctly?
Reconnect the
connector(s) P/
18 Go to step 19.
J21 and/or P/J211
correctly.
2 - 129
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Replace the KIT Replace the KIT
Checking the SOLENOID FEED MSI for resistance.
PWBA MCU. FEED ROLL /
24 Disconnect P/J231 of the SOLENOID FEED MSI.
(Refer to SOL / CLUTCH.
Is the resistance across J231-1 and J231-2 about 96 ohm?
REP8.10.) (Refer to REP3.2.)
Checking the connectors of the SENSOR PHOTO (REGI
SENSOR) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
25 Go to step 26.
J23 and/or P/J232
correctly.
2 - 130
Chapter 2 Troubleshooting
FIP-1.74 077-104 / 077-105: IOT Exit Off JAM / IOT Exit Off early JAM
Remedy
Step Check
Yes No
Possible causative parts:
FUSING UNIT (PL6.1.1)
PWBA MCU (PL8.3.6)
HARNESS ASSY FUSING UNIT MG AIO (PL6.1.2)
Checking the error.
1 Replace to known good paper. Go to step 2. End of work.
Does the error still occur when printing?
Checking the Exit Sensor for operation.
Does the number on the screen increase by one, when the
actuator of the Exit Sensor in the FUSING UNIT is
operated?
2 Go to step 7. Go to step 3.
Checked by [Digital Input] - [Exit Sensor] on [IOT Diag] of
diagnosis.
Warning: Start the operation after the FUSING UNIT has
cooled down.
Checking the connectors of the Exit Sensor in the FUSING
UNIT for connection.
Check the connections between the PWBA MCU and
FUSING UNIT.
Are P/J17 and P/J171 connected correctly?
Reconnect the
connector(s) P/
3 Go to step 4.
J17 and/or P/J171
correctly.
2 - 131
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the Regi Rolls installation.
Open the Front Cover and check the Regi Rolls installation. Replace the
7 Go to step 8.
Is the ROLL REGI METAL pressed against the ROLL ASSY printer.
REGI by the spring pressure?
Checking the Regi Clutch. Replace the KIT
Does the clutch noise occur? Replace the PWBA MCU.
8
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of printer. (Refer to
diagnosis. REP8.10.)
2 - 132
Chapter 2 Troubleshooting
FIP-1.75 077-107 / 077-108: IOT Duplex Misfeed JAM / IOT Duplex JAM
Remedy
Step Check
Yes No
Possible causative parts:
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
HARNESS ASSY OPTION MG AIO (PL3.1.20)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
ROLLER ASSY DUP (PL11.2.9)
SENSOR PHOTO(REGI SENSOR) (PL3.2.13)
FUSING UNIT (PL6.1.1)
PWBA MCU (PL8.3.6)
FEEDER ASSY DUP AIO STD (PL11.1.1)
Checking the COVER ASSY FRONT for latching.
Open and close the COVER ASSY FRONT, then check the
1 Go to step 2. End of work.
latching.
Does the error still occur when printing?
Checking after resetting the FUSING UNIT.
Reseat the FUSING UNIT.
2 Warning: Start the operation after the FUSING UNIT has Go to step 3. End of work.
cooled down.
Does the error still occur when printing?
Checking after resetting the Duplex.
3 Reseat the Duplex. Go to step 4. End of work.
Does the error still occur when printing?
Checking the DRIVE ASSY EXIT for operation.
Replace the
Does the DRIVE ASSY EXIT operate properly?
FEEDER ASSY
Checked by [Digital Output] - [Exit Motor] on [IOT Diag] of
4 Go to step 5. DUP AIO STD.
diagnosis.
(Refer to
During this check, cheat the interlock switch (HARN ASSY
REP10.1.).
INTERLOCK AIO).
Checking the DRIVE ASSY DUP for operation.
Replace the
Does the DRIVE ASSY DUP operate properly?
FEEDER ASSY
Checked by [Digital Output] - [Duplex Motor] on [IOT Diag]
5 Go to step 6. DUP AIO STD.
of diagnosis.
(Refer to
During this check, cheat the interlock switch (HARN ASSY
REP10.1.).
INTERLOCK AIO).
Checking the Duplex Clutch for operation.
Replace the
Does the Duplex Clutch operate properly?
FEEDER ASSY
Checked by [Digital Output] - [Duplex Clutch] on [IOT Diag]
6 Go to step 7. DUP AIO STD.
of diagnosis.
(Refer to
During this check, cheat the interlock switch (HARN ASSY
REP10.1.).
INTERLOCK AIO).
Checking the SENSOR PHOTO (REGI SENSOR) for
operation.
Does the number on the screen increase by one, every time
7 the actuator of the SENSOR PHOTO (REGI SENSOR) is Go to step 8. Go to step 10.
operated?
Checked by [Digital Input] - [Regi Sensor] in [IOT Diagnosis]
of diagnosis.
Checking the ROLLER ASSY DUP for shape and operation.
Are ROLLER ASSY DUP seated correctly? Replace ROLLER
8 Also, are they not contaminated and/or damaged, and Go to step 9. ASSY DUP. (Refer
rotated smoothly? to REP10.2.)
Check these items by turning with your finger.
2 - 133
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the HARNESS ASSY OPTION MG AIO for
Replace
continuity Disconnect J27 from PWBA MCU.
9 Go to step 14. HARNESS ASSY
Disconnect P272 from HARNESS ASSY OPTION MG AIO.
OPTION MG AIO.
Is each cable of J27 <=> P272 continuous?
Checking the connectors of the SENSOR PHOTO (REGI
Reconnect the
SENSOR) for connection.
connector(s) P/
10 Check the connections between the PWBA MCU and Go to step 11.
J23 and/or P/J232
SENSOR PHOTO.
correctly.
Are P/J23 and P/J232 connected correctly?
Checking the HARNESS ASSY L SIDE MG AIO for
continuity. Replace the
11 Disconnect J23 from the PWBA MCU. Go to step 12. HARNESS ASSY
Disconnect J232 from the SENSOR PHOTO. L SIDE MG AIO.
Is each cable of J23 <=> J232 continuous?
Checking the power to the SENSOR PHOTO. Replace the KIT
Disconnect J23 from the PWBA MCU. PWBA MCU.
12 Go to step 13.
Is the voltage across P23-3pin <=> ground on the PWBA (Refer to
MCU, about +3.3 VDC? REP8.10.)
Checking the SENSOR PHOTO for operation.
Check the voltage across 23-5pin <=> ground on the PWBA
Replace the KIT
MCU.
PWBA MCU. Replace the Regi
13 Remove the CHUTE ASSY LOW (PL3.2.27) once to check
(Refer to Sensor.
the operation.
REP8.10.)
Does the voltage change, when the actuator of the
SENSOR PHOTO is operated?
Checking after replacing FEEDER ASSY DUP AIO STD.
14 Replace FEEDER ASSY DUP AIO STD. Go to step 15. End of work.
Does the error still occur when printing?
Checking after replacing FUSING UNIT.
Replace FUSING UNIT.
Replace the KIT
Warning: Start the operation after the FUSING UNIT has
PWBA MCU.
15 cooled down. End of work.
(Refer to
Does the error still occur when printing?
REP8.10.)
NOTE: After replacement, be sure to clear life counter
value.
2 - 134
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
HARNESS ASSY OPTION MG AIO (PL3.1.20)
PWBA MCU (PL8.3.6)
HARNESS ASSY DUP STD MG AIO (PL11.1.14)
FEEDER ASSY DUP AIO STD (PL11.1.1)
Reseat the Option
Checking the Option Duplex for installation.
1 Go to step 3. Duplex, then go to
Is the Option Duplex installed correctly?
step 2.
Does the error still occur when the power is turned OFF and
2 Go to step 3. End of work.
ON?
Reconnect the
Checking the connectors for connection.
connector(s) P/
Check the connections between the PWBA DUP and PWBA
3 Go to step 5. J27, P/J272 and/
MCU.
or P/J 601 surely,
Are P/J27, P/J272 and P/J 601 connected surely?
then go to step 4.
Does the error still occur when the power is turned OFF and
4 Go to step 5. End of work
ON?
Checking theHARNESS ASSY DUP STD MG AIO for
continuity. Replace the
Disconnect P/J601 from the PWBA DUP. HARNESS ASSY
5 Go to step 6.
Disconnect P/J271 from the HARNESS ASSY OPTION MG DUP STD MG
AIO. AIO.
Is each cable of P/J601 <=> P/J271 continuous?
Checking the HARNESS ASSY OPTION MG AIO for
continuity. Replace the
6 Disconnect P/J27 from the PWBA MCU. Go to step 7. HARNESS ASSY
Disconnect P/J 271 from the HARNESS ASSY DUP. OPTION MG AIO.
Is each cable of P/J27<=> P/J271 continuous?
Checking after replacing the FEEDER ASSY DUP AIO STD.
Replace the KIT
Replace the FEEDER ASSY DUP AIO STD. (Refer to
PWBA MCU.
7 REP10.1.) End of work.
(Refer to
Does the error still occur when the power is turned OFF and
REP8.10.)
ON?
2 - 135
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
COVER ASSY FRONT (PL1.2.1)
PWBA LVPS (PL8.2.12)
HARN ASSY INTERLOCK AIO (PL8.1.1)
PWBA MCU (PL8.3.6)
HARNESS ASSY LVPS MAIN MG AIO (PL9.1.3)
Replace the
Checking the COVER ASSY FRONT (Front Cover) for
COVER ASSY
1 shape. Go to step 2.
FRONT. (Refer to
Are there any damages on the COVER ASSY FRONT?
REP1.10.)
Reseat or replace
Checking the COVER ASSY FRONT for latching.
the COVER ASSY
2 Open and close the COVER ASSY FRONT. Go to step 3.
FRONT. (Refer to
Is the COVER ASSY FRONT latched correctly?
REP1.10.)
Checking the interlock switch for operation.
Replace the KIT
Does the number on the screen increase by one, when the
PWBA MCU.
3 COVER ASSY FRONT is closed and opened? Go to step 4.
(Refer to
Checked by [Digital Input] - [Cover Open Sensor] in [IOT
REP8.10.)
Diag] of diagnosis.
Checking the connectors for connection.
Check the connections between PWBA MCU and PWBA
LVPS.
Are P/J14 and P/J501 connected correctly?
Reconnect the
connector(s) P/
4 Go to step 6. J14 and/or P/J501
correctly, then go
to step 5.
Does the error still occur when the power is turned OFF and
5 Go to step 6. End of work.
ON?
Checking the HARNESS ASSY LVPS MAIN MG AIO for
Replace the
continuity.
HARNESS ASSY
6 Disconnect J14 from the PWBA MCU. Go to step 7.
LVPS MAIN MG
Disconnect J501 from the PWBA LVPS.
AIO.
Is each cable of J14 <=> J501 continuous?
2 - 136
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the power to the Interlock Switch
Disconnect the connector of J44 on the PWBA LVPS.
Is the voltage across P44-1 <=> ground on the PWBA
LVPS, about +24 VDC?
Replace the
7 Go to step 8. PWBA LVPS
(Refer to REP8.9.)
2 - 137
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
COVER WINDOW TNR AIO (PL1.1.7)
SWITCH (PL5.1.9)
HARN ASSY SIDE SW (PL5.1.27)
PWBA MCU (PL8.3.6)
Checking the COVER WINDOW TNR AIO (Side Cover) for Replace the KIT
shape. COVER WINDOW
1 Go to step 2.
Are there any damages on the COVER WINDOW TNR TNR AIO. (Refer
AIO? to REP1.6.)
Replace the KIT
Checking the COVER WINDOW TNR AIO for latching.
COVER WINDOW
2 Open and close the COVER ASSY WINDOW TRN. Go to step 3.
TNR AIO. (Refer
Is the COVER WINDOW TNR AIO latched correctly?
to REP1.6.)
Checking the Side R Switch (SWITCH) for operation.
Replace the KIT
Does the number on the screen increase by one, when the
PWBA MCU.
3 COVER ASSY WINDOW TRN is closed and opened? Go to step 4.
(Refer to
Checked by [Digital Input] - [Side Switch] in [IOT Diag] of
REP8.10.)
diagnosis.
Checking the HARN ASSY SIDE SW for continuity.
Disconnect J29 from the PWBA MCU.
Disconnect J291 from the SIDE R SWITCH.
Is each cable of J29 <=> J291 continuous?
Replace the
4 Go to step 5. HARN ASSY
SIDE SW.
Checking after replacing the Side R Switch (SWITCH). Replace the KIT
Replace the Side R Switch (SWITCH). (Refer to REP1.11.) PWBA MCU.
5 End of work.
Does the error still occur when the power is turned OFF and (Refer to
ON? REP8.10.)
2 - 138
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
FUSING UNIT (PL6.1.1)
HARNESS ASSY FUSING UNIT MG AIO (PL6.1.2)
PWBA MCU (PL8.3.6)
Checking the paper feeding
1 Go to step 2. Go to step 4.
Was a paper fed from SSF?
Set the paper to
Checking the paper setting
2 Go to step 4. SSF correctly, and
Was the paper correctly set to SSF without slant?
go to step 3.
3 Does the error still occur when printing? Go to step 4. End of work.
Replace the paper
Checking the paper condition with a new and dry
4 Go to step 6.
Is the paper wrinkled or damaged? one, then go to
step 5.
5 Does the error still occur when printing? Go to step 7. End of work.
Checking after reloading a new paper
6 Reload a new paper. Go to step 7. End of work.
Does the error still occur when printing?
Checking the COVER ASSY FRONT for latching
Open and close the COVER ASSY FRONT, and then latch
7 Go to step 8. End of work.
correctly.
Does the error still occur when printing?
Checking the FUSING UNIT
Are there any remaining paper and/or foreign substance in Remove the paper
8 the FUSING UNIT? and/or substance, Go to step 9.
Warning: Start the operation after the FUSING UNIT has then go to step 9.
cooled down.
Checking after resetting the FUSING UNIT
Reseat the FUSING UNIT.
9 Warning: Start the operation after the FUSING UNIT has Go to step 10. End of work.
cooled down.
Does the error still occur when printing?
Checking the Exit Sensor for operation
Does the number on the screen increase by one, when the
actuator of the Exit Sensor in the FUSING UNIT is Replace the KIT
operated? PWBA MCU.
10 Go to step 11.
Checked by [Digital Input] - [Exit Sensor] in [IOT Diag] of (Refer to
diagnosis. REP8.10.)
Warning: Start the operation after the FUSING UNIT has
cooled down.
2 - 139
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the connectors of the Exit Sensor in the FUSING
UNIT for connection.
Check the connections between the PWBA MCU and
FUSING UNIT.
Are P/J17 and P/J171 connected correctly?
Reconnect the
connector(s) P/
11 Go to step 12.
J17 and/or P/J171
correctly.
2 - 140
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
ACTUATOR REGI IN (PL3.2.11)
SENSOR PHOTO (PL3.2.13)
PWBA MCU (PL8.3.6)
Checking the error.
1 Replace to known good paper. Go to step 2. End of work.
Does the error still occur when printing?
Checking the Regi Rolls installation.
Open the Front Cover and check the Regi Rolls installation. Replace the
2 Go to step 3.
Is the ROLL REGI METAL pressed against the ROLL ASSY printer.
REGI by the spring pressure?
Checking the Regi Clutch.
Does the clutch noise occur? Replace the
3 Go to step 4.
Checked by [Digital Output] - [Regi Clutch] in [IOT Diag] of printer.
diagnosis.
Checking the Regi Sensor for operation.
Replace the KIT
Does the number on the screen increase by one, when the
PWBA MCU.
4 actuator (ACTUATOR REGI IN) is operated? Go to step 5.
(Refer to
Checked by [Digital Input] - [Regi Sensor] on [IOT Diag] of
REP8.10.)
diagnosis.
Reseat the
Checking the ACTUATOR REGI IN for shape and operation. ACTUATOR REGI
Remove the CHUTE LOW CST (PL3.2.35) once to check IN. (Refer to
5 the shape and operation. Go to step 6. REP3.5.)
Are the shape and operation of the ACTUATOR REGI IN If broken or
normal? deformed, replace
it.
Checking the connectors of the SENSOR PHOTO (REGI
SENSOR) for connection.
Check the connections between the PWBA MCU and
SENSOR PHOTO.
Are P/J23 and P/J232 connected correctly?
Reconnect the
connector(s) P/
6 Go to step 7.
J23 and/or P/J232
correctly.
2 - 141
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the HARNESS ASSY L SIDE MG AIO for
continuity. Replace the
7 Disconnect J23 from the PWBA MCU. Go to step 8. HARNESS ASSY
Disconnect J232 from the SENSOR PHOTO. L SIDE MG AIO.
Is each cable of J23 <=> J232 continuous?
Checking the power to the SENSOR PHOTO. Replace the KIT
Disconnect J23 from the PWBA MCU. PWBA MCU.
8 Go to step 9.
Is the voltage across P23-3pin <=> ground on the PWBA (Refer to
MCU, about +3.3 VDC? REP8.10.)
Checking the SENSOR PHOTO for operation.
Check the voltage across J23-5pin <=> ground on the
Replace the KIT Replace the
PWBA MCU.
PWBA MCU. SENSOR
9 Remove the CHUTE LOW CST (PL3.2.35) once to check
(Refer to PHOTO:REGI.
the operation.
REP8.10.) (Refer to REP3.7.)
Does the voltage change, when the actuator (ACTUATOR
REGI IN) is operated?
2 - 142
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
SENSOR PHOTO (SSF No Paper Sensor) (PL3.2.13)
PWBA MCU (PL8.3.6)
Checking the SENSOR PHOTO (SSF No Paper Sensor) for
operation.
Replace the KIT
Does the number on the screen increase by one, every time
PWBA MCU.
1 the actuator of the SENSOR PHOTO (SSF No Paper Go to step 2.
(Refer to
Sensor) is operated?
REP8.10.)
Checked by [Digital Input] - [SSF No Paper Sensor] in [IOT
Diagnosis] of diagnosis.
Checking the connectors of the SENSOR PHOTO (SSF No
Reconnect the
Paper Sensor) for connection.
connector(s) P/
2 Check the connections between the PWBA MCU and Go to step 3.
J23 and/or P/J233
SENSOR PHOTO.
correctly.
Are P/J23 and P/J233 connected correctly?
Checking the connectors of the SENSOR PHOTO (SSF No
Reconnect the
Paper Sensor) for connection.
connector(s) P/
3 Check the connections between the PWBA MCU and Go to step 4.
J23 and/or P/J233
SENSOR PHOTO.
correctly.
Are P/J23 and P/J233 connected correctly?
Checking the HARNESS ASSY L SIDE MG AIO for
continuity. Replace the
4 Disconnect J23 from the PWBA MCU. Go to step 5. HARNESS ASSY
Disconnect J233 from the SENSOR PHOTO. L SIDE MG AIO.
Is each cable of J23 <=> J233 continuous?
Checking the power to the SENSOR PHOTO. Replace the Replace the KIT
Disconnect J23 from the PWBA MCU. SENSOR PWBA MCU.
5
Is the voltage across P23-6pin <=> ground on the PWBA PHOTO(SSF No (Refer to
MCU, about +3.3 VDC? Paper Sensor) REP8.10.)
2 - 143
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
PWBA MCU (PL8.3.6)
Replace the PHD
Checking the life counter value of the PHD ASSY.
1 ASSY. (Refer to Go to step 2.
Does the life count value show the near of the end?
REP4.6.)
Checking after resetting the PHD ASSY.
Reseat the PHD ASSY.
2 Go to step 3. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the PHD ASSY.
Replace the PHD ASSY. (Refer to REP4.6.) Replace the KIT
CAUTION: Be sure to pull eight sealing tapes out from a PWBA MCU.
3 End of work.
new PHD ASSY before installation. (Refer to
Does the error still occur when the power is turned OFF and REP8.10.)
ON?
2 - 144
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
PWBA MCU (PL8.3.6)
Checking the sealing tapes of the PHD ASSY staying.
Turn off the power, and open the COVER ASSY FRONT.
Pull the sealing
Remove the PHD ASSY.
1 Go to step 3. tapes out, then go
Has the sealing tapes (total eight sealing tapes) been pulled
to step 2.
out?
After checking, reseat the PHD ASSY correctly.
Does the error still occur when the power is turned OFF and
2 Go to step 3. End of work.
ON?
Checking after replacing the PHD ASSY.
Replace the PHD ASSY. (Refer to REP4.6.) Replace the KIT
CAUTION: Be sure to pull eight sealing tapes out from a PWBA MCU.
3 End of work.
new PHD ASSY before installation. (Refer to
Does the error still occur when the power is turned OFF and REP8.10.)
ON?
2 - 145
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
PWBA MCU (PL8.3.6)
HARN ASSY PHD XPRO (PL9.1.11)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Replace the PHD
Checking the PHD ASSY type.
2 Go to step 4. ASY for WC 6505,
Is the seated PHD ASSY for WC 6505?
then go to step 3.
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking after resetting the PHD ASSY.
Reseat the PHD ASSY.
4 Go to step 5. End of work.
Does the error still occur when the power is turned OFF and
ON?
Reconnect the
Checking the connectors for connection.
connector(s) P/
Check the connectors between the PWBA MCU and PHD
5 Go to step 7. J42 and/or P/J422
ASSY.
surly, then go to
Are P/J42 and P/J422 connected correctly?
step 6.
Does the error still occur when the power is turned OFF and
6 Go to step 7. End of work.
ON?
Checking the HARN ASSY PHD XPRO for continuity.
Disconnect P422 from the PHD ASSY.
Disconnect J42 from the PWBA MCU.
Is each cable of P422 <=> J42 continuous?
Replace the
7 Go to step 8. HARN ASSY PHD
XPRO.
2 - 146
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
PWBA MCU (PL8.3.6)
Replace the PHD
Checking the life counter value of the PHD ASSY.
1 ASSY. (Refer to Go to step 2.
Does the life count value show the near of the end?
REP4.6.)
Checking after resetting the PHD ASSY.
Reseat the PHD ASSY.
2 Go to step 3. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the PHD ASSY.
Replace the PHD ASSY. (Refer to REP4.6.) Replace the KIT
CAUTION: Be sure to pull eight sealing tapes out from a PWBA MCU.
3 End of work.
new PHD ASSY before installation. (Refer to
Does the error still occur when the power is turned OFF and REP8.10.)
ON?
2 - 147
Chapter 2 Troubleshooting
FIP-1.86 091-941 / 091-942 / 091-943 / 091-944: IOT CRU Waste (YMCK) Full
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
PWBA MCU (PL8.3.6)
Checking after replacing the XEROX-TONER CARTRIDGE
(Y, M, C or K). Replace the KIT
Replace the XEROX-TONER CARTRIDGE (Y, M, C or K). PWBA MCU.
1 End of work.
(Refer to REP5.5.) (Refer to
Does the error still occur when the power is turned OFF and REP8.10.)
ON?
2 - 148
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
PWBA MCU (PL8.3.6)
HARN ASSY PHD XPRO (PL9.1.11)
Checking after resetting the PHD ASSY.
Reseat the PHD ASSY.
1 Go to step 2. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the connectors for connection.
Check the connectors between the PWBA MCU and PHD
ASSY.
Are P/J42 and P/J422 connected correctly?
Reconnect the
connector(s) P/
2 Go to step 4. J42 and/or P/J422
surly, then go to
step 3.
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking the HARN ASSY PHD XPRO for continuity.
Replace the
Disconnect P422 from the PHD ASSY.
4 Go to step 5. HARN ASSY PHD
Disconnect J42 from the PWBA MCU.
XPRO.
Is each cable of P422 <=> J42 continuous?
Checking after replacing the PHD ASSY.
Replace the PHD ASSY. (Refer to REP4.6.) Replace the KIT
CAUTION: Be sure to pull eight sealing tapes out from a PWBA MCU.
5 End of work.
new PHD ASSY before installation. (Refer to
Does the error still occur when the power is turned OFF and REP8.10.)
ON?
2 - 149
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
DISPENSER ASSY (PL5.1.1)
FRAME ASSY MOT (PL5.1.2)
MOTOR ASSY DISP (PL5.1.3)
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TNR MOT (PL5.1.25)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.3.6)
Checking the protection sheet staying.
Is there the protection sheet on the PHD ASSY?
Remove the
1 Go to step 2.
protection sheet.
2 Go to step 3. Go to step 4.
Rio01012KA
Turn off the power, and gently wipe the CTD (ADC) Sensor
window with a clean dry cloth or cotton swab.
3 After wiping the window, close the COVER ASSY FRONT. Go to step 4. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after resetting the TONER CARTRIDGE (Y, M, C
and K).
Reseat the TONER CARTRIDGE (Y, M, C and K), and
4 Go to step 5. End of work.
check that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and
ON?
2 - 150
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking the DISPENSE MOTOR (Y, M, C and K) for
rotation.
Does the DISPENSE MOTOR (Y, M, C and K) function
normally?
5 Checked by [Digital Output] - [Yellow Toner Motor,Magenta Go to step 6. Go to step 7.
Toner Motor,Cyan Toner Motor,Black Toner Motor] in [IOT
Diag] of diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Replace the
Checking the gears of the DISPENSER ASSY for shape
defective gear(s)
and operation.
6 Go to step 11. or DISPENSER
Are the shape and operation of the gears of the
ASSY. (Refer to
DISPENSER ASSY normal?
REP5.1.)
Checking the connector for connection.
Check the connectors between the PWBA MCU and
DISPENSE MOTOR (Y, M, C and K).
Are P/J18 and P/J181(Y)/P/J182(M) connected correctly? Reconnect the
Are P/J19 and P/J191(C)/P/J192(K) connected correctly? connector(s) P/
Example: For Yellow J18 and P/J181
surly, then go to
step 8. or
7 Go to step 9.
reconnect the
connector(s) P/
J19 and P/J191
surly, then go to
step 8.
Does the error still occur when the power is turned OFF and
8 Go to step 9. End of work.
ON?
Checking the HARN ASSY TNR MOT for continuity.
Disconnect J18 from the PWBA MCU.
Replace the
Disconnect J181(Y)/J182(M)/J191(C)/J192(K) from the
9 Go to step 10. HARN ASSY TNR
DISPENSE MOTOR (YMCK) MOT.
MOT.
Is each cable of J18 <=> J181/182 continuous? or Is each
cable of J19 <=> J191/192 continuous?
Checking the power to TNR (Y) MOT (MOTOR ASSY
DISP). Replace the Replace the KIT
Disconnect J18 from the PWBA MCU. MOTOR ASSY PWBA MCU.
10
Is the voltage across P18-3pin <= > ground on PWBA MCU, DISP or FRAME (Refer to
about +24 VDC when the interlock switch (HARN ASSY ASSY MOT. REP8.10.)
INTERLOCK AIO) is pushed.
Checking after resetting the PHD ASSY.
Reseat the PHD ASSY.
11 Go to step 12. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the TONER CARTRIDGE (Y, M, C or K), and check
12 Go to step 13. End of work.
that the lock key is in the lock position. (Refer to REP5.5.)
Does the error still occur when the power is turned OFF and
ON?
2 - 151
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking after replacing the PHD ASSY.
Replace the PHD ASSY. (Refer to REP4.6.)
13 Go to step 14. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after resetting the TRANSFER ASSY. Replace the KIT
Reseat the TRANSFER ASSY. TRANSFER
14 End of work.
Does the error still occur when the power is turned OFF and ASSY. (Refer to
ON? REP6.3.)
2 - 152
Chapter 2 Troubleshooting
FIP-1.89 092-410 / 092-910: CTD (ADC) Sensor Dustiness Warning / IOT CTD (ADC)
Sensor Dustiness
Remedy
Step Check
Yes No
Possible causative parts:
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.3.6)
Turn OFF the power, and gently wipe the CTD (ADC)
Sensor window with a clean dry cloth or cotton swab.
1 After wiping the window, close the COVER ASSY FRONT. Go to step 2. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the connectors for connection.
Check the connectors between the PWBA MCU and CTD
(ADC) Sensor.
Are P/J28 and P/J281connected correctly?
Reconnect the
connector(s) P/
2 Go to step 4. J28 and/or P/J281
correctly, then go
to step 3.
Does the error still occur when the power is turned OFF and
3 Go to step 4. End of work.
ON?
Checking the HARNESS ASSY L SIDE MG AIO for
continuity. Replace the
4 Disconnect J28 from the PWBA MCU. Go to step 5. HARNESS ASSY
Disconnect J281 from the TRANSFER ASSY. L SIDE MG AIO.
Is each cable of J28 <=> J281 continuous?
Clean the belt with
Checking the surface of the belt on the TRANSFER ASSY.
5 a clean dry cloth, Go to step 7.
Is the belt dirty?
then go to step 6.
Does the error still occur when the power is turned OFF and
6 Go to step 7. End of work.
ON?
Checking after replacing the TRANSFER ASSY. Replace the KIT
Replace the KIT TRANSFER ASSY. (Refer to REP6.3.) PWBA MCU.
7 End of work.
Does the error still occur when the power is turned OFF and (Refer to
ON? REP8.10.)
2 - 153
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
SENSOR HUM (PL8.1.10)
PWBA MCU (PL8.3.6)
HARNESS ASSY L SIDE MG AIO (PL3.1.18)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Checking after resetting the SENSOR HUM.
Reseat the SENSOR HUM.
2 Go to step 3. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking the HARNESS ASSY L SIDE MG AIO for
continuity.
Disconnect J20 from the PWBA MCU.
Disconnect J201 from the SENSOR HUM.
Is each cable of J20 <=> J201 continuous?
Replace the
3 Go to step 4. HARNESS ASSY
L SIDE MG AIO.
2 - 154
Chapter 2 Troubleshooting
FIP-1.91 093-423 / 093-424 / 093-425 / 093-426: IOT Toner Cartridge Near Life
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
PWBA MCU (PL8.3.6)
Checking after replacing the XEROX-TONER CARTRIDGE
(Y, M, C or K). Replace the KIT
Replace the XEROX-TONER CARTRIDGE (Y, M, C or K). PWBA MCU.
1 End of work.
(Refer to REP5.5.) (Refer to
Does the error still occur when the power is turned OFF and REP8.10.)
ON?
2 - 155
Chapter 2 Troubleshooting
FIP-1.92 093-919 / 093-920 / 093-921 / 093-922: IOT YMCK Toner Low Density
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
DISPENSER ASSY (PL5.1.1)
FRAME ASSY MOT (PL5.1.2)
MOTOR ASSY DISP (PL5.1.3)
GEAR IDLER (PL5.1.6)
GEAR IDLER AUG (PL5.1.7)
GEAR IDLER AGI (PL5.1.8)
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TNR MOT (PL5.1.25)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.3.6)
Checking the Toner Type.
1 Go to step 2. Go to step 5.
Is the XEROX Toner seated?
Checking the sealing tapes on the PHD ASSY staying.
Are there sealing tapes on the PHD ASSY?
Checking the life count value of the TONER CARTRIDGE Replace the
(Y, M, C or K). TONER
Check the life count value of the TONER CARTRIDGE (Y, CARTRIDGE (Y,
3 Go to step 7.
M, C or K) in [Parameter] in [IOT Diag] of diagnosis. M, C or K), then
Does the remainder value shows the near of the end? go to step 4.
(Refer to Chapter 2 for details of the life counter value.) (Refer to REP5.5.)
Does the error still occur when the power is turned OFF and
4 Go to step 7. End of work.
ON?
Replace the Non-
Checking the toner remainder in the Non-XEROX Toner
XEROX Toner
Cartridge (Y, M, C or K).
5 Cartridge (Y, M, C Go to step 7.
Is the toner that remains in the Non-XEROX Toner Cartridge
or K), then go to
(Y, M, C or K) a little?
step 6.
Does the error still occur when the power is turned OFF and
6 Go to step 7. End of work.
ON?
Checking the sealing tapes for yellow toner of the PHD
ASSY staying.
Pull the sealing
Turn off the power, and open the COVER ASSY FRONT.
7 Go to step 9. tapes out, then go
Remove the PHD ASSY.
to step 8.
Has the sealing tapes for yellow toner been pulled out?
After checking, reseat the PHD ASSY.
Does the error still occur when the power is turned OFF and
8 Go to step 9. End of work.
ON?
2 - 156
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking after resetting the TONER CARTRIDGE (Y, M, C
or K).
Remove the TONER CARTRIDGE (Y, M, C or K), and
shake it from side to side.
9 Go to step 10. End of work.
Reseat the TONER CARTRIDGE (Y, M, C or K), and check
that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and
ON?
Checking the DISPENSE MOTOR (Y, M, C and K) for
rotation.
Does the DISPENSE MOTOR (Y, M, C and K) function
normally?
10 Checked by [Digital Output] - [Yellow Toner Motor,Magenta Go to step 11. Go to step 12.
Toner Motor,Cyan Toner Motor,Black Toner Motor] in [IOT
Diag] of diagnosis.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Replace the
Checking the gears of the DISPENSER ASSY for shape
defective gear(s)
and operation.
11 Go to step 16. or DISPENSER
Are the shape and operation of the gears of the
ASSY. (Refer to
DISPENSER ASSY normal?
REP5.1.)
Checking the connector for connection.
Check the connectors between the PWBA MCU and
DISPENSE MOTOR (Y, M, C and K).
Are P/J18 and P/J181(Y)/P/J182(M) connected correctly? Reconnect the
Are P/J19 and P/J191(C)/P/J192(K) connected correctly? connector(s) P/
Example: For Yellow J18 and P/J181
surly, then go to
step 8. or
12 Go to step 14.
reconnect the
connector(s) P/
J19 and P/J191
surly, then go to
step 8.
Does the error still occur when the power is turned OFF and
13 Go to step 14. End of work.
ON?
Checking the HARN ASSY TNR MOT for continuity.
Disconnect J18 from the PWBA MCU.
Replace the
Disconnect J181(Y)/J182(M)/J191(C)/J192(K) from the
14 Go to step 15. HARN ASSY TNR
DISPENSE MOTOR (YMCK) MOT.
MOT.
Is each cable of J18 <=> J181/182 continuous? or Is each
cable of J19 <=> J191/192 continuous?
Checking the power to TNR (Y) MOT (MOTOR ASSY
DISP). Replace the Replace the KIT
Disconnect J18/J19 from the PWBA MCU. MOTOR ASSY PWBA MCU.
15
Is the voltage across P18P/19-3pin <= > ground on PWBA DISP or FRAME (Refer to
MCU, about +24 VDC when the interlock switch (HARN ASSY MOT. REP8.10.)
ASSY INTERLOCK AIO) is pushed.
2 - 157
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the TONER CARTRIDGE (Y, M, C or K), and check
16 Go to step 17. End of work.
that the lock key is in the lock position. (Refer to REP5.5.)
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the PHD ASSY.
Replace the PHD ASSY. (Refer to REP4.6.)
17 Go to step 18. End of work.
Does the error still occur when the power is turned OFF and
ON?
Checking after resetting the TRANSFER ASSY. Replace the KIT
Reseat the TRANSFER ASSY. TRANSFER
18 End of work.
Does the error still occur when the power is turned OFF and ASSY. (Refer to
ON? REP6.3.)
2 - 158
Chapter 2 Troubleshooting
FIP-1.93 093-925 / 093-950 / 093-951 / 093-952: IOT Toner (YMCK) CRUM Comm Error
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
CONNECTOR CRUM (PL5.1.14)
PWBA MCU (PL8.3.6)
HARN ASSY TONER CRUM (PL5.1.26)
Checking the TONER CARTRIDGE (Y, M, C or K) for
installing.
1 Reseat the TONER CARTRIDGE (Y, M, C or K). Go to step 2. End of work.
Does the error still occur when the power is turned off and
on?
Checking the connectors for connection.
Reconnect the
Check the connections between the PWBA MCU and
connector(s)
2 CONNECTOR CRUM (Y, M, C or K). Go to step 4.
surely, then go to
Are P/J31 and P/J311(Y) / P/J312 (M) / P/J313(C) / P/J314
step 3.
(K) connected surely?
Does the error still occur when the power is turned off and
3 Go to step 4. End of work.
on?
Checking the HARN ASSY TONER CRUM for continuity.
Disconnect P/J11 from the PWBA MCU.
Replace the
Disconnect P/J311(Y) / P/J312 (M) / P/J313(C) / P/J314 (K)
4 Go to step 5. HARN ASSY
from the CONNECTOR CRUM (YMCK).
TONER CRUM.
Is each cable of P/J31 <=> P/J311(Y) / P/J312 (M) / P/
J313(C) / P/J314 (K) continuous?
Checking the output power of CONNECTOR CRUM (Y, M, C
Replace the
or K).
DISPENSER
5 Disconnect P/J31 on the PWBA MCU. Go to step 6.
ASSY. (Refer to
Is the voltage across ground <=> J31-3(Y)/7(M)/11(C)/ 15(K)
REP5.1.)
pin on the PWBA MCU, about +3.3VDC?
Checking after the TONER CARTRIDGE (Y, M, C or K). Replace the KIT
Replace the TONER CARTRIDGE (Y, M, C or K). PWBA MCU
6 End of work.
Does the error still occur when the power is turned off and (Refer to
on? REP8.10.)
2 - 159
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
CONNECTOR CRUM (PL5.1.14)
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TONER CRUM (PL5.1.26)
PWBA MCU (PL8.3.6)
Close the COVER WINDOW TNR AIO correctly.
1 Does the error still occur when the power is turned OFF and Go to step 2. End of work.
ON?
Change the Toner
Checking the Toner Type.
2 Go to step 3. Type setting to
Is the XEROX Toner seated?
Non-XEROX Toner.
Checking after resetting the TONER CARTRIDGE (Y, M, C
or K).
Reseat the TONER CARTRIDGE (Y, M, C or K), and check
3 Go to step 4. End of work.
that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the TONER CARTRIDGE (Y, M, C or K), and check
4 Go to step 5. End of work.
that the lock key is in the lock position. (Refer to REP5.5.)
Does the error still occur when the power is turned OFF and
ON?
Checking the connector for connection.
Check the connectors between the PWBA MCU and
CONNECTOR CRUM.
Are P/J31 and P/J311(Y),P/J312(M),P/J313(C),P/J314(K)
connected correctly?
Example: For Yellow Reconnect the
connector(s) P/ J31
and/or P/J311
5 Go to step 7. (Y),P/J312 (M),P/
J313 (C),P/J314
(K) surly, then go to
step 6.
Does the error still occur when the power is turned OFF and
6 Go to step 7. End of work.
ON?
Checking the HARN ASSY TONER CRUM for continuity. Replace the HARN
Disconnect J31 from the PWBA MCU. ASSY TONER
7 Go to step 8.
Disconnect J31 from the CONNECTOR CRUM. CRUM(Y, M, C or
Is each cable of J31 <=> J311/J312/J313/J314 continuous? K).
Checking the power to CONNECTOR CRUM. Replace the Replace the KIT
Disconnect J31 from the PWBA MCU. CONNECTOR PWBA MCU.
8
Is the voltage across P31-3pin(Y)/-7pin(M)/-11pin(C)/-15pin CRUM(Y, M, C or (Refer to
<=> ground on the PWBA MCU, about +3.3 VDC? K). REP8.10.)
2 - 160
Chapter 2 Troubleshooting
FIP-1.95 093-930 / 093-931 / 093-932 / 093-933: IOT Toner Cartridge Life Over
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
PWBA MCU (PL8.3.6)
Checking after replacing the XEROX-TONER CARTRIDGE
(Y, M, C or K). Replace the KIT
Replace the XEROX-TONER CARTRIDGE (Y, M, C or K). PWBA MCU.
1 End of work.
(Refer to REP5.5.) (Refer to
Does the error still occur when the power is turned OFF and REP8.10.)
ON?
2 - 161
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TONER CRUM (PL5.1.26)
PWBA MCU (PL8.3.6)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Change the Toner
Checking the Toner Type. Type setting to
2 Go to step 3.
Is the XEROX Toner seated? Non-XEROX
Toner.
Checking after resetting the TONER CARTRIDGE (Y, M, C
or K).
Reseat the TONER CARTRIDGE (Y, M, C or K), and check
3 Go to step 4. End of work.
that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and
ON?
Checking after replacing the TONER CARTRIDGE (Y, M, C
or K).
Replace the TONER CARTRIDGE (Y, M, C or K). (Refer to
4 Go to step 5. End of work.
REP5.5.)
Does the error still occur when the power is turned OFF and
ON?
Checking the HARN ASSY TONER CRUM for continuity.
Disconnect J31 from the PWBA MCU. Replace the
5 Disconnect J311 (Y) from the connector CRUM. Go to step 6. HARN ASSY
Are P/J31 and P/J311(Y),P/J312(M),P/J313(C),P/J314(K) TONER CRUM
connected correctly?
Checking after resetting the PWBA MCU. Replace the KIT
Reseat the PWBA MCU. PWBA MCU.
6 End of work.
Does the error still occur when the power is turned OFF and (Refer to
ON? REP8.10.)
2 - 162
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.3.6)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Initialize the life
counter value at
the Customer Replace the KIT
Checking the life counter value of the TRANSFER ASSY.
Diag, after replace PWBA MCU.
2 Does the life counter value show the near of the end?
the KIT (Refer to
(Refer to Chapter 2 for details of the life counter value.)
TRANSFER REP8.10.)
ASSY. (Refer to
REP6.3.)
2 - 163
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.3.6)
Does the error still occur when the power is turned OFF and
1 Go to step 2. End of work.
ON?
Initialize the life
counter value at
the Customer Replace the KIT
Checking the life counter value of the TRANSFER ASSY.
Diag, after PWBA MCU.
2 Does the life counter value show the near of the end? (Refer
replacing the KIT (Refer to
to Chapter 2 for details of the life counter value.)
TRANSFER REP8.10.)
ASSY. (Refer to
REP6.3.)
2 - 164
Chapter 2 Troubleshooting
FIP-1.99 116-316 / 116-320: ESS DIMM Slot RAM R/W Check Fail / ESS DIMM Slot RAM
Error
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
MEMORY CARD (OPTION) (PL8.1.4)
Replace to the
recommended
1 Is the customer using the recommended memory card? Go to step 3.
memory card,then
go step 2.
Does the error still occur when the power is turned OFF and
2 Go to step 3. End of work.
ON?
Checking the MEMORY CARD (OPTION) installation.
3 Reseat the MEMORY CARD (OPTION). Go to step 4. End of work.
Does the error still occur when turning on the power?
Checking after resetting the MEMORY CARD (OPTION). Replace the KIT
4 Replace the MEMORY CARD. (Refer to REP8.3.) PWBA ESS AIO. End of work.
Does the error still occur when turning on the power? (Refer to REP8.2.)
2 - 165
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking after removing the ethernet cable. Initialize the
Replace the KIT
Remove the ethernet cable. Network settings
1 PWBA ESS AIO.
Does the error still occur when the power is turned off and and configure the
(Refer to REP8.2.)
on? settings again.
2 - 166
Chapter 2 Troubleshooting
FIP-1.101 116-361 / 116-362 / 116-363 / 116-366 / 116-368 / 116-369: PCI Bus# (0/1)
Error Detected / PCI Bus# (0/1) Host Bridge Controller Error / PCI Error Mes-
sages received from Bus#0-Device# (0/1)
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the error. Replace the KIT
1 Does the error still occur when the power is turned OFF and PWBA ESS AIO. End of work.
ON? (Refer to REP8.2.)
2 - 167
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
-
Checking the error.
1 Does the error still occur when the power is turned OFF and Go to step 2. End of work.
ON?
Split the document
Checking RAM Disk size settings. into blocks to
2 Does the error occur when printing after reducing the size decrease the End of work.
setting of the RAM Disk? number of pages
to be collated.
2 - 168
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
PWBA FAX (PL8.1.5)
Checking the error
1 Turn off and on the power. Go to step 2. End of work.
Does the error still occur when faxing?
Checking the PWBA FAX installation
2 Reseat the PWBA FAX. (Refer to REP8.4.) Go to step 3. End of work.
Does the error still occur when faxing?
Checking after replacing the PWBA FAX Replace the KIT
3 Replace the PWBA FAX. (Refer to REP8.4.) PWBA ESS AIO. End of work.
Does the error still occur when faxing? (Refer to REP8.2.)
2 - 169
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the Toner Cartridge.
1 Is the installed toner cartridge to the printer the XEROX Go to step 2. End of work.
toner?
Checking the printer setting.
2 Is the [Non-XEROX Toner] of the [Maintenance] on the Set to the [Off]. Go to step 3.
[Admin Menu] of the [SET UP] the [On]?
Checking the Toner Cartridge. Replace the KIT
3 Replace to the known good toner cartridges. PWBA ESS AIO. End of work.
Does the error still occur when turning on the power? (Refer to REP8.2.)
2 - 170
Chapter 2 Troubleshooting
2 - 171
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
FUSING UNIT (PL6.1.1)
TRANSFER ASSY (PL6.1.7)
DRIVE ASSY SUB (PL7.1.1)
DRIVE ASSY MAIN (PL7.1.2)
Checking the Main Motor.
Does the noise arise from the printer?
1 Go to step 2. Go to step 5.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] tab
of [IOT Diag].
Checking after resetting the PHD ASSY.
Reseat the PHD ASSY.
2 Does the noise arise from the printer? Go to step 3. End of work.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
Checking after resetting the TRANSFER ASSY.
Reseat the TRANSFER ASSY.
3 Does the noise arise from the printer? Go to step 4. End of work.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
Try replacing the
PHD ASSY (Refer
to REP4.6.), KIT
Checking after resetting the DRIVE ASSY MAIN.
TRANSFER
Reseat the DRIVE ASSY MAIN.
ASSY (Refer to
4 Does the noise arise from the printer? End of work.
REP6.3.) and KIT
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
DRIVE ASSY
diagnosis.
MAIN (Refer to
REP7.2.) one after
another.
Checking the Sub Motor.
Check the
Does the noise arise from the printer?
5 Go to step 6. installation
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
situation of printer.
diagnosis.
Checking after resetting the PHD ASSY.
Reseat the PHD ASSY.
6 Does the noise arise from the printer? Go to step 7. End of work.
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
diagnosis.
Checking after resetting the FUSING UNIT.
Reseat the FUSING UNIT.
Warning: Start the operation after the FUSING UNIT has
7 cooled down. Go to step 8. End of work.
Does the noise arise from the printer?
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
diagnosis.
2 - 172
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Try replacing the
PHD ASSY (Refer
to REP4.6.),
FUSING UNIT
Checking after resetting the DRIVE ASSY SUB.
(Refer to REP6.1.)
Reseat the DRIVE ASSY SUB.
after replacement,
8 Does the noise arise from the printer? End of work.
be sure to clear
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
the life counter
diagnosis.
value, and DRIVE
ASSY SUB (Refer
to REP7.1.) one
after another.
2 - 173
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
FAN (PL8.2.8)
PWBA LVPS (PL8.2.12)
Checking the FAN. Replace the
Replace the
Does the noise arise from the Fan? DUCT FAN ASSY
1 PWBA LVPS
Checked by [Digital Output] - [Fan Motor] in [IOT Diag] of AIO. (Refer to
(Refer to REP8.9.)
diagnosis. REP8.8.)
2 - 174
Chapter 2 Troubleshooting
FIP-1.N3 Noise: During Printing (Checking for other items than "power on noise")
Remedy
Step Check
Yes No
Possible causative parts:
HOLDER ASSY SEPARATOR (PL2.1.5)
ROLL ASSY FEED (PL3.2.4)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
PHD ASSY (PL4.1.21)
FUSING UNIT (PL6.1.1)
TRANSFER ASSY (PL6.1.7)
DRIVE ASSY SUB (PL7.1.1)
DRIVE ASSY MAIN (PL7.1.2)
FAN (PL8.2.8)
FEEDER ASSY DUP AIO STD(PL11.1.1)
ADF ASSY (PL10.1.3)
ROLL ASSY FEED (PL10.1.5)
PAD ASSY SEPARATOR (PL10.1.6)
Checking the ADF feeding.
1 Does the noise arise from the printer when the original is fed Go to step 2. Go to step 4.
from the ADF?
Checking the original. END, change the
2 Go to step 3
Does the original meet the ADF spec? original.
Remove the
foreign
substances or
Checking the KIT ADF FEED ROLL & SEPARATOR ROLL Replace the KIT
Replace the KIT
3 Are there any damages or foreign substances on the ADF ASSY. (Refer
ADF FEED ROLL
Roller? to REP9.1.)
& SEPARATOR
ROLL. (Refer to
REP9.2.)
Checking the paper feeding.
4 Does the noise arise from the printer when the paper is fed Go to step 5. Go to step 9.
from the Tray 1?
Replace the paper
with a new dry and
Checking the paper condition in the Paper Cassette.
5 Go to step 7. recommended
Is the paper dry and recommended paper?
one, then go to
step 6.
Checking noise when the paper is fed from the Tray 1.
6 Go to step 7. End of work.
Does the noise arise from the printer?
Checking the HOLDER ASSY SEPARATOR in the Paper
Replace the KIT
Cassette for rotation.
HOLDER ASSY
7 Remove the Paper Cassette from the printer. Go to step 8.
SEPARATOR.
Does the SEPARATOR ROLLER rotate smoothly?
(Refer to REP2.2.)
Turning it with your finger.
Checking the ROLL ASSY FEED for rotation.
Remove the Paper Cassette from the printer. Replace the KIT
Checked by [Digital Output] - [Main Motor] in [IOT Diag] and ROLL ASSY
8 Go to step 12.
then enter the [Digital Output] - [Tray1 Feed Solenoid] in FEED. (Refer to
[IOT Diag] of diagnosis. REP3.3.)
Does the noise arise from this Roller?
2 - 175
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Reset the paper
Checking the paper guide sides setting and paper setting of
guide sides, and
SSF.
9 Go to step 10. correctly insert the
Were the paper guide sides of SSF correctly set, and was
paper to SSF, then
the paper correctly inserted into SSF?
go to step 10.
Replace the paper
with a new dry and
Checking the paper condition.
10 Go to step 12. recommended
Is the paper dry and recommended paper?
one, then go to
step 11.
Checking noise when the paper is fed from the SSF.
11 Go to step 12. End of work.
Does the noise arise from the printer?
Checking the Duplex.
12 Does the noise arise when feeding the paper from the Go to step 13. Go to step 15.
Duplex?
Checking the FEEDER ASSY DUP AIO STD for installation.
13 Reseat the FEEDER ASSY DUP AIO STD. Go to step 14. End of work.
Does the noise arise from the printer?
Checking the Duplex Motor (MOTOR ASSY DUP). Replace FEEDER
Does the noise arise from the printer? ASSY DUP SFP
14 End of work.
Checked by [Digital Output] - [Duplex Motor] in [IOT Diag] of STD (Refer to
diagnosis. REP10.1.).
Checking the Main Motor.
Does the noise arise from the printer?
15 Go to step 16. Go to step 22.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
Checking after resetting the PHD ASSY.
Reseat the PHD ASSY.
16 Does the noise arise from the printer? Go to step 17. End of work.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
Checking after resetting the TRANSFER ASSY.
Reseat the TRANSFER ASSY.
17 Does the noise arise from the printer? Go to step 18. End of work.
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
diagnosis.
Checking the foreign substances on the surfaces of the Remove the
ROLL ASSY REGI and ROLL REGI METAL. foreign
18 Go to step 20.
Are there any foreign substances on the surfaces of these substances, then
parts? go to step 19.
Checking noise when printing.
19 Go to step 20. End of work.
Does the noise arise from the printer?
Checking the ROLL ASSY REGI and ROLL REGI METAL
for rotation. Replace the ROLL
Checked by [Digital Output] - [Main Motor] in [IOT Diag] and ASSY REGI and/
20 Go to step 21.
then enter the [Digital Output] - [Regi Clutch] in [IOT Diag] of or ROLL REGI
diagnosis. METAL.
Does the noise arise from the Roller(s)?
2 - 176
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Try replacing the
PHD ASSY (Refer
to REP4.6.), KIT
Checking the DRIVE ASSY MAIN for installation.
TRANSFER
Reseat the DRIVE ASSY MAIN.
ASSY (Refer to
21 Does the noise arise from the printer? End of work.
REP6.3.) and KIT
Checked by [Digital Output] - [Main Motor] in [IOT Diag] of
DRIVE ASSY
diagnosis.
MAIN (Refer to
REP7.2.) one after
another.
Checking the Sub Motor. Check the
Does the noise arise from the printer? installation
22 Go to step 23.
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of situation of the
diagnosis. printer.
Checking the PHD ASSY for installation.
Reseat the PHD ASSY.
23 Does the noise arise from the printer? Go to step 24. End of work.
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
diagnosis.
Checking the FUSING UNIT for installation.
Reseat the FUSING UNIT.
24 Does the noise arise from the printer? Go to step 25. End of work.
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
diagnosis.
Try replacing the
PHD ASSY (Refer
to REP4.6.),
FUSING UNIT
Checking the DRIVE ASSY SUB for installation.
(Refer to REP6.1.)
Reseat the DRIVE ASSY SUB.
after replacement,
25 Does the noise arise from the printer? End of work.
be sure to clear
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
the life counter
diagnosis.
value, and DRIVE
ASSY SUB (Refer
to REP7.1.) one
after another.
2 - 177
Chapter 2 Troubleshooting
FIP-Electrical Noise
Remedy
Step Check
Yes No
Possible causative parts:
PHD ASSY (PL4.1.21)
TRANSFER ASSY (PL6.1.7)
PWBA HVPS (PL4.1.19)
Checking the external noise.
Are there any other electrical appliances within 3 meters
form the printer, such as generators, radio and appliances
1 with motors? Go to step 2. End of work.
Either turn off the other electrical appliances, or relocate the
printer at least 6 meters away from other appliances.
Does the electrical noise error still occur?
Checking the AC ground. Request the client
2 Is AC power supply outlet wired and grounded Go to step 3. to fix AC power
appropriately? supply outlet.
Clean or replace
Checking the TRANSFER ASSY for connection.
the KIT
Open the COVER ASSY FRONT.
TRANSFER
3 Are four HV terminals on the TRANSFER ASSY, and four Go to step 4.
ASSY (Refer to
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
REP6.3.) or
deformed?
SPRING(s).
Checking the PHD ASSY for connection.
Clean or replace
Remove the PHD ASSY.
the PHD ASSY
4 Are five HV terminals on the PHD ASSY, and five springs on Go to step 5.
(Refer to REP4.6.)
the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or
or SPRING(s).
deformed?
Checking after resetting the PHD ASSY.
5 Reseat the PHD ASSY. Go to step 6. End of work.
Does the electrical noise error still occur?
Checking after resetting the TRANSFER ASSY. Reseat the PWBA
6 Reseat the TRANSFER ASSY. HVPS. (Refer to End of work.
Does the electrical noise error still occur? REP4.5.)
2 - 178
Chapter 2 Troubleshooting
FIP-AC Power
Remedy
Step Check
Yes No
Possible causative parts:
SWITCH ASSY INLET MG AIO (PL8.3.7)
PWBA LVPS (PL8.2.12)
Checking the printer.
1 Does the motor noise arise when turning on the power? Go to FIP-DC. Go to step 2.
During this test, close the COVER ASSY FRONT MG.
Checking the power supply on wall outlet.
2 Connect the power cord with other wall outlet. End of work. Go to step 3.
Does the printer operate normally?
Checking the power code for connection.
3 Reconnect the power cord. End of work. Go to step 4.
Does the printer operate normally?
Checking the connector of SWITCH ASSY INLET MG AIO
for connection. Replace the
Disconnect the power cord and wait for one minute. SWITCH ASSY
4 End of work.
Reconnect the connector of SWITCH ASSY INLET MG INLET MG AIO,
AIO. then go to step 5.
Does the printer operate normally?
Checking the connector of PWBA LVPS for connection.
Replace the
Disconnect the power cord and wait for one minute.
5 End of work. PWBA LVPS
Reconnect the all connectors of PWBA LVPS.
(Refer to REP8.9.)
Does the printer operate normally?
2 - 179
Chapter 2 Troubleshooting
FIP-DC Power
Remedy
Step Check
Yes No
Possible causative parts:
PWBA LVPS (PL8.2.12)
PWBA MCU (PL8.3.6)
PWBA ESS AIO (PL8.1.2)
Checking the connector of the PWBA LVPS for connection.
Disconnect the power cord and wait for one minute.
1 End of work. Go to step 2.
Reconnect the all connectors of the PWBA LVPS.
Does the printer operate normally?
Checking the connector of the CONSOLE ASSY PANEL for
connection.
2 Reconnect the connector (P/J202) of the CONSOLE ASSY End of work. Go to step 3.
PANEL.
Does the CONSOLE ASSY PANEL operate normally?
Checking after resetting the PWBA MCU. Replace the
3 Reseat the PWBA MCU. End of work. PWBA LVPS
Does the printer operate normally? (Refer to REP8.9.)
2 - 180
Chapter 2 Troubleshooting
FIP-Multiple Feed
NOTE This multiple feed trouble occurs only when the paper is fed from the Paper Cassette.
Remedy
Step Check
Yes No
Possible causative parts:
HOLDER ASSY SEPARATOR (PL2.1.5)
ROLL ASSY FEED (PL3.2.4)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
Use the paper that
Checking the using paper. meets the
1 Go to step 3.
Does the using paper meet the specifications? specifications,
then go to step 2.
2 Does the multi feed still occur when printing? Go to step 3. End of work.
Replace the paper
with a new dry and
Checking paper condition.
3 Go to step 5. recommended
Is the paper dry and recommended paper?
one, then go to
step 4.
4 Does the multi feed still occur when printing? Go to step 5. End of work.
Replace the KIT
ROLL ASSY
Checking the ROLL ASSY FEED and HOLDER ASSY FEED (Refer to
SEPARATOR for rotation. REP3.3.) and/or
5 End of work.
Does the ROLL ASSY FEED and HOLDER ASSY KIT HOLDER
SEPARATOR rotate smoothly and operate correctly? ASSY
SEPARATOR
(Refer to REP2.2.)
2 - 181
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA ESS AIO (PL8.1.2)
Checking the operating environment. Replace the
1 Go to step 2.
Is the printer connected to the Network? Printer.
Checking the IP address.
2 Go to step 5. Go to step 3.
Can you change the IP address?
Replace the KIT
Checking the internet connectivity.
3 Go to step 4. PWBA ESS AIO.
Is there any internet connection available for your PC?
(Refer to REP8.2.)
Updating the firmware to the latest version.
Download the latest version of the firmware from the
XEROX Support Web site, and execute the update.
NOTE: Before updating the firmware to the latest
version, reset the error following the steps of procedure Replace the KIT
4 described below. In addition, update the firmware by PWBA ESS AIO. End of work.
way of a USB storage. (Refer to REP8.2.)
1) Remove the network cable.
2) Connect the USB cable.
3) Turn the power off and on.
Does the error persist when the power is turned off and on?
Changing the IP address.
Contact your system administrator for obtaining a new IP
Replace the KIT
address.
5 PWBA ESS AIO. End of work.
Refer to Reference_1 for details of how to change the IP
(Refer to REP8.2.)
address.
Does the error persist when the power is turned off and on?
2 - 182
Chapter 2 Troubleshooting
Remedy
Step Check
Yes No
Possible causative parts:
PWBA FAX (PL8.1.5)
Checking Discard Size under Fax Setting.
Replace the
On the Control Panel, open [Admin Menu] > [Fax
1 Go to step 2. PWBA FAX.
Settings] > [Discard Size].
(Refer to REP8.4.)
Is the Discard Size option set to ON?
Disabling Discard Size On the Control Panel, open [Admin
Replace the
Menu] > [Fax Settings] > [Discard Size],and select "Off".
2 PWBA FAX. End of work.
Power off the printer and then on.
(Refer to REP8.4.)
Does the problem persist?
2 - 183
Chapter 2 Troubleshooting
Blank Page
2 - 184
Chapter 3 Image Quality Troubleshooting
Chapter 3 Image Quality Troubleshooting
3.1 Preface
3.1.1 Organization and Characteristics of Chapter 3
1. Chapter 3 Image Quality Troubleshooting is composed of four sections: Image Quality
Troubleshooting Entry Chart, Image Quality Specifications and Image Quality FIP.
2. The Image Quality Specifications section describes all types of Test Pattern and image quality
evaluation procedure using the Test Patterns and their usages.
3. The Image Quality FIP section describes troubleshooting procedure for image problem items and
failed parts that cause image quality failure.
3.1.2 How to use Image Quality Troubleshooting
1. When an image quality problem occurs, carry out troubleshooting by searching the appropriate page
for "3.4 Image Quality FIP" in the contents describing the item.
2. When determining an image quality failure, follow an appropriate procedure by referring to "3.3 Print
Image Quality Specifications".
3-1
Chapter 3 Image Quality Troubleshooting
Start
Test Printing
No
Is there a corresponding FIP?
Yes
Carry out the corresponding troubleshooting. Replace TONER CARTRIDGE, PHD ASSY,
TRANSFER ASSY and FUSING UNIT.
No No
The trouble is restored? The trouble is restored?
Yes Yes
End End
Leg_Sec001_001FA
NOTE It is stated as the ESS is normal. By operating test print with the Printer Engine
only, if the trouble is on ESS side or the Printer Engine side can simply be
diagnosed, except those phenomena that are not able to be diagnosed by test
print.
- Test print result with the Printer Engine only is normal. --- >Malfunction on ESS
side
- Test print result with the Printer Engine only is also abnormal. ---> Malfunction
on the Printer Engine side
When it is the case of [Malfunction on ESS side], replace with normal ESS and
normal Interface Cable, and check.
When the trouble still occurs after replacement, check the host side, and operate
Troubleshooting efficiently, using the following image quality FIP according to
each phenomenon.
3-2
Chapter 3 Image Quality Troubleshooting
When an image quality problem occurs, output a sample print to grasp the nature of the problem,
and then perform troubleshooting using "Image Quality FIP List".
If the problem persists even after a troubleshooting with the Image Quality FIP, check using the FIP
again, and then replace the Possible causative parts listed in the relevant FIP one by one. Image
Quality FIP List
-FIP-1.P1 The output is too light
-FIP-1.P2 The entire output is blank
-FIP-1.P3 Part or the entire output is black.
-FIP-1.P4 Toner smears
-FIP-1.P5 Random spots
-FIP-1.P6 Streaks appear on the output
-FIP-1.P7 Pitched color dots
-FIP-1.P8 Vertical blanks
-FIP-1.P9 Ghosting
-FIP-1.P10 Light-Induced Fatigue
-FIP-1.P11 Fog
-FIP-1.P12 Bead-Carry-Out (BCO)
-FIP-1.P13 Jagged characters
-FIP-1.P14 Banding/Horizontal band cross out
-FIP-1.P15 Auger mark
-FIP-1.P16 Wrinkled/Stained paper (Envelope Wrinkle)
-FIP-1.P17 The top margin is incorrect / The side margin is incorrect
-FIP-1.P18 Color registration is out of alignment
-FIP-1.P19 Images are skewed
-FIP-1.P20 Paper Damage
-FIP-1.P21 Unfusing
-FIP-1.P22 Label Stuck
3-3
Chapter 3 Image Quality Troubleshooting
NOTE When horizontal lines and/or spot occur periodically, it is possibly caused by the
trouble of a particular roll. In this case, compare the trouble intervals on the test
print with the Pitch Chart. The interval does not necessarily match circumference
of the roll. The trouble may be solved easily by the check.
Drum
[PHD ASSY]
Dup Roll
[ROLLER ASSY DUP]
Separator Roller
[PRINTER]
3-4
Chapter 3 Image Quality Troubleshooting
-Pitch Chart
The chart is printed [Contamination Check] in the [Test Print] of the [Diagnosis].
Page 1 Page 2
13 13
Wsb02028KA Wsb02027KA
Page 3 Page 4
13
13
Wsb02029KA Wsb02030KA
Page 5
Wsb02025KA
3-5
Chapter 3 Image Quality Troubleshooting
Faint
Mnt01100KA Mnt01101KA
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 4.
Does the error occur only during copying?
Checking the original. END, change the
2 Go to step 3.
Is the original color density low? original.
Checking the Default setting.
Set the [Normal]
3 Is the [Lighter/Darker] of the [Copy Default] in the [Copy] of Go to step 5.
or [Darker 1 to 3].
the [Default Settings] the [Lighter 2 or 3]?
Printing data is
incorrect,then
Checking the printing.
check the printing
4 Checked by [Test Print] - [Gradation] in diagnosis. Go to step 5.
data which the
Is the image printed correctly?
problem
generated.
Changing the printer driver setting.
1.Reset Image Settings (Brightness/Contrast) to defaults.
- Click [Restore Defaults] in [Image Settings] on the
[Graphics] tab.
5 End of work. Go to step 6.
2.Disable Toner Saving Mode.
- Deselect the [Toner Saving Mode] check box on the
[Advanced] tab.
Is the image printed correctly?
3-6
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Replace the paper
with a new and dry
Checking the paper.
one. or Change
6 Is the installed paper with a new and dry one? or does the Go to step 7.
the paper to the
paper satisfy the specification?
one that satisfies
the specification.
Checking the TONER CARTRIDGE (Y, M, C or K) for
installation.
7 Shake and reseat the suspected TONER CARTRIDGE (Y, End of work. Go to step 8
M, C, or K).
Is the image printed correctly?
Checking the TONER CARTRIDGE (Y,M,C or K).
8 Is the toner cartridges installed to the printer the XEROX Go to step 10 Go to step 9
toner?
Set the Non-XEROX toner option to [Off].
(Refer to [Non-XEROX Toner] in "21 Understanding the Tool
9 End of work. Go to step 10
Box Menus".)
Is the image printed correctly?
Checking the PHD ASSY sealing ribbon.
After turning the printer off, open the front cover and remove
the PHD ASSY from the printer.Remove any of the 8 pieces
of sealing ribbon that may be left on the PHD ASSY.Then,
10 End of work. Go to step 11
install the PHD ASSY into the printer.If the ribbon is found, it
takes a long time until the density is recovered. To use the
printer immediately, change the PHD ASSY to another one.
Is the image printed correctly?
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT.
Are four HV terminals on the right side of the TRANSFER
ASSY, and four springs on the frame (PL4.1.11, 12, 13 and
14) dirty and/or deformed?
Clean or replace
the TRANSFER
11 ASSY or Go to step 13.
SPRING(s), then
go to step 12.
3-7
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the PHD ASSY for connection.
Remove the PHD ASSY.
Are five HV terminals on the PHD ASSY, and five springs on
the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or
deformed?
Clean and/or
replace the PHD
13 ASSY or Go to step 14.
SPRING(s),then
go to step 14.
Clean the
window(s) with
15 Go to step 16.
soft cloth or cotton
swab gently.
Remove the
16 foreign Go to step 17.
substances.
3-8
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Replace the
Does the Toner Dispenser Motor function normally?
DISPENSER
Checked by [Digital Output] - [Yellow Toner Motor,Magenta
17 Go to step 19. ASSY. (Refer to
Toner Motor,Cyan Toner Motor,Black Toner Motor] in [IOT
REP5.1.), then go
Diag] of diagnosis.
to step 18.
18 Is the image printed correctly? End of work. Go to step 19.
Checking after resetting the PWBA MCU.
19 Reseat the PWBA MCU. End of work. Go to step 20.
Is the image printed correctly?
Checking after resetting the PWBA ESS AIO.
20 Reseat the PWBA ESS AIO. End of work. Go to step 21.
Is the image printed correctly?
Checking after resetting the TRANSFER ASSY.
21 Reseat the TRANSFER ASSY. End of work. Go to step 22.
Is the image printed correctly?
Checking after replacing the TRANSFER ASSY.
22 Replace the KIT TRANSFER ASSY. (Refer to REP6.3.) End of work. Go to step 23.
Is the image printed correctly?
Checking after replacing the PHD ASSY.
23 Replace the PHD ASSY. (Refer to REP4.6.) End of work. Go to step 24.
Is the image printed correctly?
Checking after resetting the PWBA HVPS.
24 Reseat the PWBA HVPS. End of work. Go to step 25.
Is the image printed correctly?
Checking after replacing the DISPENSER ASSY.
25 Replace the DISPENSER ASSY. (Refer to REP5.1.) End of work. Go to step 26.
Is the image printed correctly?
Checking after replacing the KIT ROS. Replace the
26 Replace the KIT ROS. (Refer to REP4.1.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to REP4.5.)
3-9
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 3.
Does the error occur only during copying?
Checking the original. Set the original
2 Go to step 4.
Is the original placed correctly? correctly.
Printing data form
is not suitable for
Checking the blank print. the printer, then
3 Print the Windows test page. check the printing Go to step 4.
Is the image printed correctly? data which the
problem
generated.
Checking the TONER CARTRIDGE (Y, M, C or K) for
installation.
4 Shake and reseat the suspected TONER CARTRIDGE (Y, End of work. Go to step 5
M, C, or K).
Is the image printed correctly?
Checking the TONER CARTRIDGE (Y,M,C or K).
5 Is the toner cartridges installed to the printer the XEROX Go to step 7 Go to step 6
toner?
Set the Non-XEROX toner option to [Off].
(Refer to [Non-XEROX Toner] in "21 Understanding the Tool
6 End of work. Go to step 7
Box Menus".)
Is the image printed correctly?
Replace the paper
with a new and dry
Checking the paper.
one. or Change
7 Is the installed paper with a new and dry one? or does the Go to step 8.
the paper to the
paper satisfy the specification?
one that satisfies
the specification.
3 - 10
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the PHD ASSY sealing ribbon.
After turning the printer off, open the front cover and remove
the PHD ASSY from the printer.Remove any of the 8 pieces
of sealing ribbon that may be left on the PHD ASSY.
8 Then, install the PHD ASSY into the printer.If the ribbon is End of work. Go to step 9
found, it takes a long time until the density is recovered. To
use the printer immediately, change the PHD ASSY to
another one.
Is the image printed correctly?
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT.
Are four HV terminals on the right side of the TRANSFER
ASSY, and four springs on the frame (PL4.1.11, 12, 13 and
14) dirty and/or deformed?
Clean or replace
the TRANSFER
9 ASSY or Go to step 11.
SPRING(s), then
go to step 10.
Clean and/or
replace the PHD
11 ASSY or Go to step 12.
SPRING(s),then
go to step 12.
3 - 11
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the laser beam windows of the ROS ASSY.
Are the laser beam windows on the ROS ASSY clean?
Clean the
window(s) with
13 Go to step 14.
soft cloth or cotton
swab gently.
Remove the
14 foreign Go to step 15.
substances.
Replace the
Does the Toner Dispenser Motor function normally?
DISPENSER
Checked by [Digital Output] - [Yellow Toner Motor,Magenta
15 Go to step 17. ASSY. (Refer to
Toner Motor,Cyan Toner Motor,Black Toner Motor] in [IOT
REP5.1.), then go
Diag] of diagnosis.
to step 16.
16 Is the image printed correctly? End of work. Go to step 17.
Checking after resetting the PWBA MCU.
17 Reseat the PWBA MCU. End of work. Go to step 18.
Is the image printed correctly?
Checking after resetting the PWBA ESS AIO.
18 Reseat the PWBA ESS AIO. End of work. Go to step 19.
Is the image printed correctly?
Checking after resetting the TRANSFER ASSY.
19 Reseat the TRANSFER ASSY. End of work. Go to step 20.
Is the image printed correctly?
Checking after replacing the TRANSFER ASSY.
20 Replace the KIT TRANSFER ASSY. (Refer to REP6.3.) End of work. Go to step 21.
Is the image printed correctly?
Checking after replacing the PHD ASSY.
21 Replace the PHD ASSY. (Refer to REP4.6.) End of work. Go to step 22.
Is the image printed correctly?
Checking after resetting the PWBA HVPS.
22 Reseat the PWBA HVPS. End of work. Go to step 23.
Is the image printed correctly?
Checking after replacing the DISPENSER ASSY.
23 Replace the DISPENSER ASSY. (Refer to REP5.1.) End of work. Go to step 24.
Is the image printed correctly?
Checking after replacing the KIT ROS. Replace the
24 Replace the KIT ROS. (Refer to REP4.1.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to REP4.5.)
3 - 12
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 3.
Does the error occur only during copying?
Checking the original. Set the original
2 Go to step 4.
Is the original placed correctly? correctly.
Printing data is
incorrect, then
Checking the solid black.
check the printing
3 Checked by [Test Print] - [Test Pattern 600] in diagnostic. Go to step 4.
data which the
Is the image printed correctly?
problem
generated.
Checking the printer driver setting.
Set the option to
4 Is the [Output Color] option under the [Graphics] tab set to Go to step 5.
"Color (Auto)".
"Color (Auto)"?
Replace the toner
Checking the Toner Type
5 Go to step 6. with the XEROX
Is the XEROX Toner seated?
toner.
Checking after resetting the PHD ASSY.
6 Reseat the PHD ASSY. End of work. Go to step 7.
Is the image printed correctly?
Checking after resetting the PWBA HVPS.
7 Reseat the PWBA HVPS. End of work. Go to step 8.
Is the image printed correctly?
Checking after replacing the PHD ASSY. Replace the
8 Replace the PHD ASSY. (Refer to REP4.6.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to REP4.5.)
3 - 13
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the printer environment.
Check that the printer is in a room where air conditioner is
operating. If the air conditioner is not operating, turn it on or
1 Go to step 2. End of work.
move the printer to a room with an air conditioner.
Are printouts still toner smears after turning on the air
conditioner?
Replace the paper
with a new and dry
Checking the paper.
one. or Change
2 Is the installed paper with a new and dry one? or does the Go to step 3.
the paper to the
paper satisfy the specification?
one that satisfies
the specification.
Checking after replacing the PHD ASSY.
3 Replace the PHD ASSY. (Refer to REP4.6.) End of work. Go to step 4.
Is the image printed correctly?
Checking after replacing the FUSING UNIT.
Replace the FUSING UNIT. (Refer to REP6.1.)
Replace the KIT
Is the image printed correctly?
TRANSFER
4 Warning: Start the operation after the FUSING UNIT has End of work.
ASSY. (Refer to
cooled down.
REP6.3.)
NOTE: After replacement, be sure to clear the life
counter value.
3 - 14
Chapter 3 Image Quality Troubleshooting
13
- IIT ASSY SUB (PL10.1.11)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 4.
Does the error occur only during copying?
Checking the original. Checking the
2 Go to step 3.
Is the original color clean? original.
Remove the
foreign
substances or
Clean up the
Checking the platen glass and ADF Feed Roller. Scanner.If platen
3 Go to step 5.
Are there any damages or foreign substances? glass has been
damaged,
Replace the IIT
ASSY SUB.
(Refer to REP9.5.)
Printing data is
Checking the Print. incorrect,then
Checked by [Test-Print] - [Contamination check] in check the printing
4 Go to step 5.
diagnosis. data which the
Is the image printed correctly? problem
generated.
Checking after cleaning Inside the Printer.
5 End of work. Go to step 6.
Is the image printed correctly?
Shake and reseat the suspected TONER CARTRIDGE (Y,
6 M, C, or K) End of work. Go to step 7.
Is the image printed correctly?
Replace the KIT
Checking the belt surface of the TRANSFER ASSY.
TRANSFER
7 Are there any damages on the belt surface of the Go to step 8.
ASSY. (Refer to
TRANSFER ASSY?
REP6.3.)
3 - 15
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
the TRANSFER
8 Go to step 9.
ASSY or
SPRING(s).
Clean and/or
replace the PHD
9 Go to step 10.
ASSY or
SPRING(s).
3 - 16
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 4.
Does the error occur only during copying?
Checking the original. Checking the
2 Go to step 3.
Is the original color clean? original.
Remove the
foreign
substances or
Clean up the
Checking the platen glass and ADF Feed Roller. Scanner.If platen
3 Go to step 5.
Are there any damages or foreign substances? glass has been
damaged,
Replace the IIT
ASSY SUB (Refer
to REP9.5.)
Printing data is
Checking the Print. incorrect,then
Checked by [Test-Print] - [Contamination check] in check the printing
4 Go to step 5.
diagnosis. data which the
Is the image printed correctly? problem
generated.
Checking after cleaning Inside the Printer.
5 End of work. Go to step 6.
Is the image printed correctly?
Shake and reseat the suspected TONER CARTRIDGE (Y,
6 M, C, or K) End of work. Go to step 7.
Is the image printed correctly?
Replace the KIT
Checking the belt surface of the TRANSFER ASSY.
TRANSFER
7 Are there any damages on the belt surface of the Go to step 8.
ASSY. (Refer to
TRANSFER ASSY?
REP6.3.)
3 - 17
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
the TRANSFER
8 Go to step 9.
ASSY or
SPRING(s).
Clean and/or
replace the PHD
9 Go to step 10.
ASSY or
SPRING(s).
3 - 18
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 4.
Does the error occur only during copying?
Checking the original. Checking the
2 Go to step 3.
Is the original color clean? original.
Remove the
foreign
substances or
Clean up the
Checking the platen glass and ADF Feed Roller. Scanner.If platen
3 Go to step 5.
Are there any damages or foreign substances? glass has been
damaged,
Replace the IIT
ASSY SUB (Refer
to REP9.5.)
Printing data is
Checking the Print. incorrect,then
Checked by [Test-Print] - [Contamination check] in check the printing
4 Go to step 5.
diagnosis. data which the
Is the image printed correctly? problem
generated.
Checking after cleaning Inside the Printer.
5 End of work. Go to step 6.
Is the image printed correctly?
Shake and reseat the suspected TONER CARTRIDGE (Y,
6 M, C, or K) End of work. Go to step 7.
Is the image printed correctly?
Checking the defective parts.
Print the [Pitch Configuration Chart] in [Chart Print] in
[Diagnosis] tab of [Tool Box]. Replace the
7 When the partial lacks of periodicity are observed, check the corresponding Go to step 8.
defective parts by comparing the printed partial lacks with parts.
the Pitch Chart.
Are there any partial lackes matching the chart?
3 - 19
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Replace the KIT
Checking the belt surface of the TRANSFER ASSY.
TRANSFER
8 Are there any damages on the belt surface of the Go to step 9.
ASSY. (Refer to
TRANSFER ASSY?
REP6.3.)
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
the TRANSFER
9 Go to step 10.
ASSY or
SPRING(s).
Clean and/or
replace the PHD
10 Go to step 11.
ASSY or
SPRING(s).
3 - 20
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 3.
Does the error occur only during copying?
Checking the original. END, change the
2 Go to step 4.
Is the original color clean? original.
Printing data is
Checking the Print. incorrect,then
Checked by [Test-Print] - [Contamination check] in check the printing
3 Go to step 4.
diagnosis. data which the
Is the image printed correctly? problem
generated.
Replace the paper
with a new and dry
Checking the paper.
one. or Change
4 Is the installed paper with a new and dry one? Go to step 5.
the paper to the
or does the paper satisfy the specification?
one that satisfies
the specification.
Checking for foreign objects in the paper transfer path.
Remove any foreign objects in the paper transfer path
5 between the KIT TRANSFER ASSY and the FUSING UNIT. Go to step 6. End of work.
Does the printout have vertical blank lines (white stripes in
the paper feed direction)?
Replace the KIT
Checking the belt surfaces of the TRANSFER ASSY.
TRANSFER
6 Are there any damages on the belt surface of the Go to step 7.
ASSY. (Refer to
TRANSFER ASSY?
REP6.3.)
3 - 21
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
the TRANSFER
7 Go to step 8.
ASSY or
SPRING(s).
Remove the
8 foreign Go to step 9.
substances.
Clean and/or
replace the PHD
9 Go to step 10.
ASSY or
SPRING(s).
3 - 22
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the ROS ASSY for connection.
Check the connections between the ROS ASSY and PWBA
MCU.
Are P/J40, P/J 41, P/J411 and P/J 412 connected correctly?
Reconnect the
connector(s) P/
J40, P/J41, P/J411
10 Go to step 12.
and/or P/J412
surely, then go to
step 11.
3 - 23
Chapter 3 Image Quality Troubleshooting
FIP-1.P9 Ghosting
Ghosting
Wsb02020KA Mnt01114KA
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 3.
Does the error occur only during copying?
Checking the original. END, change the
2 Go to step 3.
Is the original color clean? original.
Checking the Afterimage (Ghost).
Print the Ghost Configuration Chart Page.
- To print "Ghost Configuration Chart", click [Ghost
3 End of work. Go to step 4.
Configuration Chart] in [Chart Print] on the diagnosis tab of
Tool Box.
Is the image printed correctly?
Change the paper
Checking the paper. to the one that
4 Go to step 5.
Does the paper satisfy the specification? satisfies the
specification.
Adjusting the transfer bias.
Adjust the voltage value of the BTR.
5 - To adjust the voltage value of the BTR, use [Adjust BTR] End of work. Go to step 6.
on the Printer Maintenance tab of Web Tool.
Is the image printed correctly?
Checking after "Drum Refresh Mode".
Execute the "Drum Refresh Mode".
6 - To execute the "Drum Refresh Mode", click [Drum Refresh End of work. Go to step 7.
Mode] in [Refresh Mode] on the diagnosis tab of Tool Box.
Is the image printed correctly?
3 - 24
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the erase lamps.
Open the COVER ASSY FRONT, and remove the PHD
7 ASSY. Go to step 10. Go to step 8.
Cheat the safety interlock switch.
Does the four erase LEDs light correctly?
Checking the connectors for connection.
Check the connections between the PWBA MCU and LED
ASSY ERASE.
Are P/J141 and P/J14 connected correctly?
Reconnect the
connector(s) P/
8 Go to step 9. J141 and/or P/J14
surely, then go to
step 9.
Clean and/or
replace the PHD
10 Go to step 11.
ASSY or
SPRING(s).
3 - 25
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the TRANSFER ASSY for connection.Open the
COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
Replace the PHD
the TRANSFER
12 ASSY. (Refer to
ASSY or
REP4.6.)
SPRING(s).
3 - 26
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking after "Drum Refresh Mode".
Execute the "Drum Refresh Mode".
1 - To execute the "Drum Refresh Mode", click [Drum Refresh End of work. Go to step 2.
Mode] in [Refresh Mode] on the diagnosis tab of Tool Box.
Is the image printed correctly?
Checking after replacing the PHD ASSY.
Replace the
2 Replace the PHD ASSY. (Refer to REP4.6.) End of work.
Printer.
Does the error still occur when printing?
3 - 27
Chapter 3 Image Quality Troubleshooting
FIP-1.P11 Fog
Mnt01115KA
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 4.
Does the error occur only during copying?
Checking the original. END, change the
2 Go to step 3.
Is the original color clean? original.
Checking the Default setting.
Set the [Normal]
3 Is the [Lighter/Darker] of the [Copy Default] in the [Copy] of Go to step 5.
or [Lighter 1 to 3].
the [Default Settings] the [Darker 2 or 3]?
Printing data is
incorrect,then
Checking the printing.
check the printing
4 Checked by [Test Print] - [Gradation] in diagnosis. Go to step 5.
data which the
Is the image printed correctly?
problem
generated.
Changing the printer driver setting.
Reset Image Settings (Brightness/Contrast) to defaults.
5 - Click [Restore Defaults] in [Image Settings] on the End of work. Go to step 6.
[Graphics] tab.
Is the image printed correctly?
Replace the paper
with a new and dry
Checking the paper.
one. or Change
6 Is the installed paper with a new and dry one? or does the Go to step 7.
the paper to the
paper satisfy the specification?
one that satisfies
the specification.
Checking after "Drum Refresh Mode".
Execute the "Drum Refresh Mode".
7 - To execute the "Drum Refresh Mode", click [Drum Refresh End of work. Go to step 8.
Mode] in [Refresh Mode] on the diagnosis tab of Tool Box.
Is the image printed correctly?
3 - 28
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Replace the toner
Checking the Toner Type
8 Go to step 9. with the XEROX
Is the XEROX Toner seated?
toner.
Checking after resetting the PHD ASSY.
9 Reseat the PHD ASSY. End of work. Go to step 10.
Is the image printed correctly?
Checking after resetting the PWBA HVPS.
10 Reseat the PWBA HVPS. End of work. Go to step 11.
Is the image printed correctly?
Checking after replacing the PHD ASSY. Replace the
11 Replace the PHD ASSY. (Refer to REP4.6.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to REP4.5.)
3 - 29
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Setting the altitude.
Set the altitude.
1 - To set the altitude, use [Adjust Altitude] on the Printer End of work. Go to step 2.
Maintenance tab of Tool Box.
Is the image printed correctly?
Checking after resetting the PHD ASSY.
2 Reseat the PHD ASSY. End of work. Go to step 3.
Is the image printed correctly?
Checking after resetting the PWBA HVPS.
3 Reseat the PWBA HVPS. End of work. Go to step 4.
Is the image printed correctly?
Checking after replacing the PHD ASSY. Replace the
4 Replace the PHD ASSY. (Refer to REP4.6.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to REP4.5.)
3 - 30
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Replace the paper
with a new and dry
Checking the paper.
one. or Change
1 Is the installed paper with a new and dry one? Go to step 2.
the paper to the
or does the paper satisfy the specification?
one that satisfies
the specification.
Checking the printer setting.
Change the Screen setting to "Fineness" via the printer
driver.
- To change the Screen settings, use [Screen] on the
2 Advanced Property tab of the printer driver. End of work. Go to step 3.
NOTE: If using a downloaded font, ensure that the font is
recommended for the printer, operating system, and the
application being used.
Is the image printed correctly?
Checking the printer setting.
Change the Print Mode setting to "High Quality" via the
printer driver.
3 End of work. Go to step 4.
- To change the Print Mode settings, use [Print Mode] on the
Graphics Property tab of the printer driver.
Is the image printed correctly?
Checking the printer setting.
Change the Bitmap Smoothing setting to On via the printer
driver.
4 - To change the Bitmap Smoothing setting,use [Bitmap End of work. Go to step 5.
Smoothing] on the Advanced Property tab of the printer
driver.
Is the image printed correctly?
3 - 31
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Replace the toner
Checking the Toner Type
5 Go to step 6. with the XEROX
Is the XEROX Toner seated?
toner.
Checking after resetting the KIT ROS ASSY. Replace the KIT
6 Reseat the KIT ROS ASSY. End of work. ROS. (Refer to
Is the image printed correctly? REP4.1.)
3 - 32
Chapter 3 Image Quality Troubleshooting
13 13
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 3.
Does the error occur only during copying?
Checking the original. END, change the
2 Go to step 4.
Is the original color clean? original.
Printing data is
Checking the Print. incorrect,then
Checked by [Test-Print] - [Contamination check] in check the printing
3 Go to step 4
diagnosis. data which the
Is the image printed correctly? problem
generated.
Replace the paper
with a new and dry
Checking the paper.
one. or Change
4 Is the installed paper with a new and dry one? Go to step 5.
the paper to the
or does the paper satisfy the specification?
one that satisfies
the specification.
Checking for foreign objects in the paper transfer path.
Remove any foreign objects in the paper transfer path
5 Go to step 6. End of work.
between the KIT TRANSFER ASSY and the FUSING UNIT.
Does the printout have Banding/Horizontal band cross out?
3 - 33
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the defective parts.
Print the [Pitch Configuration Chart] in [Chart Print] in
[Diagnosis] tab of [Tool Box]. Replace the
6 When the vertical stripes of periodicity are observed, check corresponding Go to step 7.
the defective parts by comparing the printed vertical stripes parts.
with the Pitch Chart.
Are there any vertical stripes matching the chart?
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT.
Are four HV terminals on the TRANSFER ASSY, and four
springs on the frame (PL4.1.11, 12, 13 and 14) dirty and/or
deformed?
Clean or replace
the TRANSFER
7 Go to step 8.
ASSY or
SPRING(s).
Clean and/or
replace the PHD
8 Go to step 9.
ASSY or
SPRING(s).
3 - 34
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking after replacing the ROS ASSY. Replace the
11 Replace the KIT ROS. (Refer to REP4.1.) End of work. PWBA HVPS.
Is the image printed correctly? (Refer to REP4.5.)
3 - 35
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the TONER CARTRIDGE (Y, M, C or K) for
installation.
1 Shake and reseat the suspected TONER CARTRIDGE (Y, End of work. Go to step 2
M, C, or K)
Is the image printed correctly?
Replace the toner
Checking the Toner Type.
2 Go to step 3. with the XEROX
Is the XEROX Toner seated?
toner.
Checking Dispense Motor (Y, M, C or K) for operation.
Operate the Dispense Motor (Y, M, C or K) for the color in
which the problem lies.
3 - To check the operation of the Dispense Motor (Y, M, C or End of work. Go to step 4
K), click [Dispense Motor (Y, M, C or K)] in [Machine Check]
on the diagnosis tab of Tool Box.
Is the image printed correctly?
Execute the "Clean Developer".
- To execute the "Clean Developer", click Start in [Clean
4 End of work. Go to step 5
Developer] on the diagnosis tab of Tool Box.
Is the image printed correctly?
3 - 36
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the PHD ASSY for connection.
Remove the PHD ASSY.
Are five HV terminals on the PHD ASSY, and five springs on
the frame (PL4.1.10 and PL4.1.15 to 18) dirty and/or
deformed?
Clean and/or
replace the PHD
5 Go to step 6.
ASSY or
SPRING(s).
3 - 37
Chapter 3 Image Quality Troubleshooting
NOTE Tray is recommended for paper feeding because sheets fed via SSF is prone to
skew depending on how the sheet is placed on SSF.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the paper feeding tray.
1 Go to step 2. Go to step 6.
Is the skewed paper fed from the SSF?
Checking the side guides setting of SSF.
2 Reset the side guides. End of work. Go to step 3.
Is the image printed correctly?
Remove the
Checking the paper path. foreign
3 Go to step 5.
Are there any foreign substances on the paper path? substances, then
go to step 4.
4 Is the image printed correctly? End of work. Go to step 5.
Checking the ROLL ASSY REGI and ROLL ASSY METAL
for rotation.
Checked by [Digital Output] - [Main Motor] in [IOT Diag], Replace the ROLL
and then enter the [Digital Output] - [Regi Clutch] in [IOT ASSY REGI and/
5 End of work.
Diag]. or ROLL REGI
Does the Roll Assy Regi and Roll Regi Metal rotate? METAL.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking after resetting the Paper Cassette.
6 Reseat the Paper Cassette. End of work. Go to step 7.
Is the image printed correctly?
Checking after resetting the paper.
7 Reseat the paper in the Paper Cassette. End of work. Go to step 8.
Is the image printed correctly?
Checking the side guides of the Paper Cassette.
8 Reset the side guides. End of work. Go to step 9.
Is the image printed correctly?
3 - 38
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Remove the
Checking the paper path. foreign
9 Go to step 11.
Are there any foreign substances on the paper path? substances, then
go to step 10.
10 Is the image printed correctly? End of work. Go to step 11.
Checking after resetting the HOLDER ASSY SEPARATOR.
11 Reseat the HOLDER ASSY SEPARATOR. End of work. Go to step 12.
Is the image printed correctly?
Checking after replacing the HOLDER ASSY SEPARATOR.
Replace the KIT HOLDER ASSY SEPARATOR. (Refer to
12 End of work. Go to step 13.
REP2.2.)
Is the image printed correctly?
Replace the KIT
Checking after resetting the ROLL ASSY FEED.
ROLL ASSY
13 Reseat the ROLL ASSY FEED. End of work.
FEED. (Refer to
Is the image printed correctly?
REP3.3.)
3 - 39
Chapter 3 Image Quality Troubleshooting
Mnt05100KA Mnt05101KA
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 7.
Does the error occur only during copying?
Checking the error mode.
2 Go to step 4. Go to step 3.
Does the error occur when feeding the original at the ADF?
Replace the IIT
Checking the original setting. Reseat the
3 ASSY SUB.
Is the original set to the platen glass correctly? original.
(Refer to REP9.5.)
Use the platen
Checking the original setting.
4 Go to step 5. mode or change
Does the original meet the ADF spec?
the paper type.
Checking the ADF Guides setting.
5 Reseat the ADF Guides. Go to step 6. End of work.
Does the error still occur when copying?
Remove the
foreign
substances or
Checking the KIT ADF FEED ROLL & SEPARATOR ROLL. Replace the KIT
Replace the KIT
6 Are there any damages or foreign substances on the KIT ADF ASSY. (Refer
ADF FEED ROLL
ADF FEED ROLL & SEPARATOR ROLL? to REP9.1.)
& SEPARATOR
ROLL. (Refer to
REP9.2.)
3 - 40
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Printing data is
incorrect,then
Checking the printing.
check the printing
7 Checked by [Test Print] - [Gradation] in diagnosis. Go to step 8.
data which the
Is the image printed correctly?
problem
generated.
Checking after replacing the PHD ASSY.
Replace the PHD ASSY. (Refer to REP4.6.)
8 Go to step 9. End of work.
Does the error appear on the printed material when
printing?
Checking after replacing the TRANSFER ASSY.
Replace the KIT
Replace the KIT TRANSFER ASSY. (Refer to REP6.3.)
9 ROS. (Refer to End of work.
Does the error appear on the printed material when
REP4.1.)
printing?
3 - 41
Chapter 3 Image Quality Troubleshooting
Mnt01119KA
Remedy
Step Check
Yes No
Checking the Color registration.
Print the Color Regi Chart.
- To print "Color Regi Chart", click [Color Regi Chart] in
1 End of work. Go to step 2.
[Color Registration Adjustments] on the Printer
Maintenance tab of Tool Box.
Is the image printed correctly?
Checking after cleaning the CTD (ADC) Sensor.
Clean the CTD (ADC) Sensor, and print the Color Regi
2 End of work. Go to step 3.
Chart.
Is the image printed correctly?
Checking after automatic color registration.
Execute the automatic color registration.
- To execute the automatic color registration, click [Auto
3 End of work. Go to step 4.
Correct] in [Color Registration Adjustments] on the Printer
Maintenance tab of Tool Box.
Is the image printed correctly?
Checking after manual color registration.
Manually adjust the color registration.
- To adjust the color registration manually, use [Color
4 End of work. Go to step 5.
Registration Adjustment 1 or 2] in [Color Registration
Adjustments] on the Printer Maintenance tab of Tool Box.
Is the image printed correctly?
Checking after Replacing the TRANSFER ASSY.
Replace the PHD
Replace the KIT TRANSFER ASSY. (Refer to REP6.3.)
5 ASSY. (Refer to End of work.
Does the color registration appear on the printed material
REP4.6.)
when printing?
3 - 42
Chapter 3 Image Quality Troubleshooting
NOTE Tray is recommended for paper feeding because sheets fed via SSF is prone to
skew depending on how the sheet is placed on SSF.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the error mode.
1 Go to step 2. Go to step 7.
Does the error occur only during copying?
Checking the error mode.
2 Go to step 4. Go to step 3.
Does the error occur when feeding the original at the ADF?
Replace the IIT
Checking the original setting. Reseat the
3 ASSY SUB (Refer
Is the original set to the platen glass correctly? original.
to REP9.5.)
Use the platen
Checking the original setting.
4 Go to step 5. mode or change
Does the original meet the ADF spec?
the paper type.
Checking the ADF Guides setting.
5 Reseat the ADF Guides. Go to step 6. End of work.
Does the error still occur when copying?
Remove the
foreign
substances or
Checking the KIT ADF FEED ROLL & SEPARATOR ROLL. Replace the KIT
Replace the KIT
6 Are there any damages or foreign substances on the KIT ADF ASSY. (Refer
ADF FEED ROLL
ADF FEED ROLL & SEPARATOR ROLL? to REP9.1.)
& SEPARATOR
ROLL. (Refer to
REP9.2.)
Checking the paper feeding tray.
7 Go to step 8. Go to step 12.
Is the skewed paper fed from the SSF?
Checking the side guides setting of SSF.
8 Reset the side guides. End of work. Go to step 9.
Is the image printed correctly?
Remove the
Checking the paper path. foreign
9 Go to step 11.
Are there any foreign substances on the paper path? substances, then
go to step 10.
10 Is the image printed correctly? End of work. Go to step 11.
3 - 43
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
Checking the ROLL ASSY REGI and ROLL ASSY METAL
for rotation.
Checked by [Digital Output] - [Main Motor] in [IOT Diag], Replace the ROLL
and then enter the [Digital Output] - [Regi Clutch] in [IOT ASSY REGI and/
11 End of work.
Diag]. or ROLL REGI
Does the Roll Assy Regi and Roll Regi Metal rotate? METAL.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking after resetting the Paper Cassette.
12 Reseat the Paper Cassette. End of work. Go to step 13.
Is the image printed correctly?
Checking after resetting the paper.
13 Reseat the paper in the Paper Cassette. End of work. Go to step 14.
Is the image printed correctly?
Checking the side guides of the Paper Cassette.
14 Reset the side guides. End of work. Go to step 15.
Is the image printed correctly?
Remove the
Checking the paper path. foreign
15 Go to step 17.
Are there any foreign substances on the paper path? substances, then
go to step 16.
16 Is the image printed correctly? End of work. Go to step 17.
Checking after resetting the HOLDER ASSY SEPARATOR.
17 Reseat the HOLDER ASSY SEPARATOR. End of work. Go to step 18.
Is the image printed correctly?
Checking after replacing the HOLDER ASSY SEPARATOR.
Replace the KIT HOLDER ASSY SEPARATOR. (Refer to
18 End of work. Go to step 19.
REP2.2.)
Is the image printed correctly?
Replace the KIT
Checking after resetting the ROLL ASSY FEED.
ROLL ASSY
19 Reseat the ROLL ASSY FEED. End of work.
FEED. (Refer to
Is the image printed correctly?
REP3.3.)
3 - 44
Chapter 3 Image Quality Troubleshooting
Mnt01117KA
NOTE Tray is recommended for paper feeding because sheets fed via SSF is prone to
skew depending on how the sheet is placed on SSF.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Checking the paper feeding tray.
1 Go to step 2. Go to step 6.
Is the skewed paper fed from the SSF?
Checking the side guides setting of SSF.
2 Reset the side guides. End of work. Go to step 3.
Is the image printed correctly?
Remove the
Checking the paper path. foreign
3 Go to step 5.
Are there any foreign substances on the paper path? substances, then
go to step 4.
4 Is the image printed correctly? End of work. Go to step 5.
Checking the ROLL ASSY REGI and ROLL ASSY METAL
for rotation.
Checked by [Digital Output] - [Main Motor] in [IOT Diag], Replace the ROLL
and then enter the [Digital Output] - [Regi Clutch] in [IOT ASSY REGI and/
5 End of work.
Diag]. or ROLL REGI
Does the Roll Assy Regi and Roll Regi Metal rotate? METAL.
During this check, cheat the interlock switch (HARN ASSY
INTERLOCK AIO).
Checking after resetting the Paper Cassette.
6 Reseat the Paper Cassette. End of work. Go to step 7.
Is the image printed correctly?
Checking after resetting the paper.
7 Reseat the paper in the Paper Cassette. End of work. Go to step 8.
Is the image printed correctly?
Checking the side guides of the Paper Cassette.
8 Reset the side guides. End of work. Go to step 9.
Is the image printed correctly?
Remove the
Checking the paper path. foreign
9 Go to step 11.
Are there any foreign substances on the paper path? substances, then
go to step 10.
3 - 45
Chapter 3 Image Quality Troubleshooting
Remedy
Step Check
Yes No
10 Is the image printed correctly? End of work. Go to step 11.
Checking after resetting the HOLDER ASSY SEPARATOR
11 Reseat the HOLDER ASSY SEPARATOR. End of work. Go to step 12.
Is the image printed correctly?
Checking after replacing the HOLDER ASSY SEPARATOR.
Replace the KIT HOLDER ASSY SEPARATOR. (Refer to
12 End of work. Go to step 13.
REP2.2.)
Is the image printed correctly?
Replace the KIT
Checking after resetting the ROLL ASSY FEED.
ROLL ASSY
13 Reseat the ROLL ASSY FEED. End of work.
FEED. (Refer to
Is the image printed correctly?
REP3.3.)
3 - 46
Chapter 3 Image Quality Troubleshooting
FIP-1.P21 Unfusing
Mnt01118KA
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Use the paper that
Checking the using paper meets the
1 Go to step 3.
Does the using paper meet the specifications? specifications,then
go to step 2.
2 Is the image printed correctly? End of work. Go to step 3.
Warning: Start the
operation after the
FUSING UNIT has
Checking after resetting the FUSING UNIT. cooled down.
Warning: Start the operation after the FUSING UNIT has Replace the
3 cooled down. End of work. FUSING UNIT.
Reseat the FUSING UNIT. (Refer to REP6.1.)
Is the image printed correctly? After replacement,
be sure to clear
the life counter
value.
3 - 47
Chapter 3 Image Quality Troubleshooting
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Remedy
Step Check
Yes No
Warning: Start the
operation after the
FUSING UNIT has
cooled down.
Checking for foreign materials around the paper transfer
Replace the
path. Remove the
1 FUSING UNIT.
Are there any foreign materials such as precut adhesive foreign materials.
(Refer to REP6.1.)
labels in the the paper transfer path?
After replacement,
be sure to clear
the life counter
value.
3 - 48
Chapter 4 Disassembly / Assembly and
Adjustments
Chapter 4 Disassembly / Assembly and Adjustments
4.1 Preface
Parts removal and replacement procedures are described in major 11 items which correspond to
classification of parts list.
*REP 1 COVERS
*REP 2 PAPER CASSETTE
*REP 3 PAPER FEEDER
*REP 4 XEROGRAPHICS
*REP 5 DISPENSER
*REP 6 TRANSFER & FUSING UNIT
*REP 7 DRIVE
*REP 8 ELECTRICAL
*REP 9 SCANNER ASSY
*REP 10 DUPLEX
*REP 11 OPTION FEEDER
NOTE When working on an item which is controlled as a spare part but the procedure
therefore is not described, observe carefully how the part is attached before
removing the item.
NOTE As a general rule, optional items are assumed to be removed from the
equipment. However, you may work with optional items attached if it does not
disturb your work.
4-1
Chapter 4 Disassembly / Assembly and Adjustments
Major
No. Type Application Shape How to distinguish Points to be noted application
locations
Plastic
Oblique screw-
•Silver-colored
•Thread is ing damages the
Screw for coarser than thread because
1 plastic that of the sheet this screw cuts -
Silver, tap Coarse metal type. female threads in
•Screw tip is the base material
Parts etc Plastic thin.
as it goes in.
As it has a func-
•Silver-colored tion to cut the
Plastic •It has a flange.
•Screw thread is thread by itself,
Screw for
coarse if the screw is
plastic •FUSING
2 comparing to inserted in an
Silver, tap, the sheet metal UNIT
Coarse angle and tight-
with flange type.
Parts etc Plastic ened, the screw
•Screw tip is
thin. thread will be
damaged.
Sheet metal
Sheet metal
•Silver-colored
Screw for •Provided with •Mounting
metal sheet an external positions
4 Silver, with tooth washer. of the
an external •Diameter of the ground
tooth washer Parts etc Sheet metal thread section wires.
is uniform.
Wear a wristband or the like as far as possible to remove static electricity of the human body.
Keep the front cover closed. Buzzer goes off when the machine is left powered on with the front
cover open for five minutes or longer to prevent the drum deterioration due to exposure to
light.
When opening the front door in a removal/replacement operation, cover the drum to keep it
from being exposed to light.
Remove CASSETTE ASSY 250, PHD ASSY, TONER CARTRIDGE and FUSING UNIT, and
put them in a place where they do not affect the procedure. (Note that the service procedures
can be performed with those parts in place depending on the target section of removal/replace-
ment.)
4-2
Chapter 4 Disassembly / Assembly and Adjustments
Fusing Unit
PHD ASSY
MiA03010SA
4-3
Chapter 4 Disassembly / Assembly and Adjustments
MiA03002GA
“(REP X.Y) used in or at the end of sentences in the procedure shows that related work proce-
dure is described in [REP X.Y].
Screws in a diagram are supposed to be loosened and removed using a plus (+ screw driver),
unless otherwise specified.
Black arrow in a diagram shows the moving direction. Moreover, the order number attached
to the black arrows shows the order of movement.
Refer to Chapter 7 Connector [P (plug) / J (jack)] for the positions of connectors (P/J).
4-4
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4-5
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
4-6
Chapter 4 Disassembly / Assembly and Adjustments
4-7
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4-8
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4-9
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the COVER POLE OUT AIO. (REP1.1)
7) Remove the SHIELD ASSY ESS AIO. (REP8.5)
8) Remove the COVER POLE IN AIO. (REP1.3)
4 - 10
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 11
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the COVER POLE OUT AIO. (REP1.1)
7) Remove the SHIELD ASSY ESS AIO. (REP8.5)
4 - 12
Chapter 4 Disassembly / Assembly and Adjustments
4 - 13
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 14
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 15
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER REAR AIO. (REP1.5)
4 - 16
Chapter 4 Disassembly / Assembly and Adjustments
4 - 17
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 18
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 19
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
4 - 20
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 21
Chapter 4 Disassembly / Assembly and Adjustments
REP1.6 COVER SIDE R AIO (PL1.1.6), COVER WINDOW TNR AIO (PL1.1.7)
[Removal]
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
4 - 22
Chapter 4 Disassembly / Assembly and Adjustments
4 - 23
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 24
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 25
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
4 - 26
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 27
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Open the COVER WINDOW TNR AIO (PL1.1.7).
4 - 28
Chapter 4 Disassembly / Assembly and Adjustments
4 - 29
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 30
Chapter 4 Disassembly / Assembly and Adjustments
4 - 31
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
4 - 32
Chapter 4 Disassembly / Assembly and Adjustments
4 - 33
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 34
Chapter 4 Disassembly / Assembly and Adjustments
4 - 35
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
NOTE When carrying out the work described next procedure, leave the relay connector
on the printer harness side.
4 - 36
Chapter 4 Disassembly / Assembly and Adjustments
NOTE When carrying out the work described below, leave the relay connector on the
printer side.
4 - 37
Chapter 4 Disassembly / Assembly and Adjustments
4 - 38
Chapter 4 Disassembly / Assembly and Adjustments
4 - 39
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 40
Chapter 4 Disassembly / Assembly and Adjustments
4 - 41
Chapter 4 Disassembly / Assembly and Adjustments
4 - 42
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 43
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the FEEDER ASSY DUP AIO STD. (REP10.1) [Duplex model only]
4 - 44
Chapter 4 Disassembly / Assembly and Adjustments
NOTE When carrying out the work described next procedure, take care not to drop the
CONSOLE ASSY PANEL AIO.
4 - 45
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 46
Chapter 4 Disassembly / Assembly and Adjustments
5) Shift the COVER INNER FRONT AIO to the upper side, mate the two holes of the COVER
INNER FRONT AIO with the two bosses of the COVER ASSY FRONT.
4 - 47
Chapter 4 Disassembly / Assembly and Adjustments
4 - 48
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 49
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
4 - 54
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
2) Push the LATCH BOTTOM L (PL2.1.14) and the LATCH BOTTOM R (PL2.1.15), lift the PLATE
ASSY BOTTOM (PL2.1.2) up.
LATCH BOTTOM R
LATCH BOTTOM L
3) Release the left and right bosses of the PLATE ASSY BOTTOM by pressing the left and right of
the HOUSING CST 250 (PL2.1.18) to outside direction.
4) Push the left and right hooks of the HOUSING CST 250 to release the PLATE ASSY BOTTOM,
remove the PLATE ASSY BOTTOM from the CASSETTE ASSY 250 MG AIO (PL2.1.1).
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
Replace in the reverse order of the removal procedure.
NOTE When attaching the PLATE ASSY BOTTOM, make sure that the bosses on the
under side of the PLATE ASSY BOTTOM were attached to the SPRING N/F L
(PL2.1.3) and the SPRING N/F R (PL2.1.4).
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
Replace in the reverse order of the removal procedure.
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Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
Replace in the reverse order of the removal procedure.
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Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
3) Release the hook that fixes the GEAR PINION (PL2.1.7), remove the GEAR PINION from the
CASSETTE ASSY 250 MG AIO (PL2.1.1).
GEAR PINION
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Chapter 4 Disassembly / Assembly and Adjustments
4) Shift the GUIDE SIDE L (PL2.1.6) to inside to mate the two under hooks on the GUIDE SIDE L
with holes of the HOUSING CST 250 (PL2.1.18).
5) Remove GUIDE SIDE L from CASETTTE ASSY 250 MG AIO by sliding GUIDE SIDE L so that
the three hooks (left, center, right) on the bottom are released from the holes on HOUSING CST
250. Ensure that the hooks are released one by one from left to right.
hook
GUIDE SIDE L
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Chapter 4 Disassembly / Assembly and Adjustments
6) Shift the GUIDE SIDE ASSY R (PL2.1.8) to inside to mate the two under hooks on the GUIDE
SIDE ASSY R with the holes of the HOUSING CST 250.
7) Remove GUIDE SIDE R from CASETTTE ASSY 250 MG AIO by sliding GUIDE SIDE R so that
the three hooks (right, center, left) on the bottom are released from the holes on HOUSING CST
250. Ensure that the hooks are released one by one from right to left.
hook
GUIDE SIDE R
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
Replace in the reverse order of the removal procedure.
NOTE Shift the GUIDE SIDE L and GUIDE SIDE ASSY R to outside before attaching the
GEAR PINION.
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
NOTE When carrying out the work described below, leave the relay connector on the
printer harness side.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
7) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE When carrying out the work described next procedure, leave the relay connector
on the printer harness side.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE When carrying out the work described next procedure, it is easier to put the D-
cut surface of the SHAFT ASSY FEED on the front.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
1) Close the COVER ASSY FRONT.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP9.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
19) Remove the CHASSIS ASSY INLET. (REP8.13)
20) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (REP5.5)
21) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
22) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
23) Remove the TRANSFER ASSY (PL6.1.7) and COVER HARNESS (PL6.1.8). (REP6.3)
24) Remove the UPPER UNIT. (REP3.11)
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE When carrying out the work described next procedure, take care not to drop and
lose the SPRING REGI OUT (PL3.2.7).
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Check the ACTUATOR REGI OUT and the ACTUATOR REGI IN movement, after
the procedure 9 is completed.
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Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP9.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
19) Remove the CHASSIS ASSY INLET. (REP8.13)
20) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (REP5.5)
21) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
22) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
23) Remove the TRANSFER ASSY (PL6.1.7) and COVER HARNESS (PL6.1.8). (REP6.3)
24) Remove the UPPER UNIT. (REP3.11)
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the TRANSFER ASSY (PL6.1.7) and COVER HARNESS (PL6.1.8). (REP6.3)
NOTE When carrying out the work described next procedure, take care not to move the
BRACKET SNS from the printer too far because they are connected with the
harness.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP9.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
19) Remove the CHASSIS ASSY INLET. (REP8.13)
20) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (REP5.5)
21) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
22) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
23) Remove the TRANSFER ASSY (PL6.1.7) and COVER HARNESS (PL6.1.8). (REP6.3)
24) Remove the UPPER UNIT. (REP3.11)
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE When carrying out the work described next procedure, take care not to drop and
lose the SPRING REGI OUT (PL3.2.7).
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Check the ACTUATOR REGI OUT and the ACTUATOR REGI IN movement, after
the procedure 5 is completed.
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP9.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
19) Remove the CHASSIS ASSY INLET. (REP8.13)
20) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (REP5.5)
21) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
22) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
23) Remove the TRANSFER ASSY (PL6.1.7) and COVER HARNESS (PL6.1.8). (REP6.3)
24) Remove the UPPER UNIT. (REP3.11)
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the TRANSFER ASSY (PL6.1.7) and COVER HARNESS (PL6.1.8). (REP6.3)
NOTE When carrying out the work described next procedure, take care not to move the
BRACKET SNS from the printer too far because they are connected with the
harness.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
4 - 108
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP9.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
19) Remove the CHASSIS ASSY INLET. (REP8.13)
20) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (REP5.5)
21) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
22) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
23) Remove the TRANSFER ASSY (PL6.1.7) and COVER HARNESS (PL6.1.8). (REP6.3)
24) Remove the UPPER UNIT. (REP3.11)
25) Remove the SENSOR PHOTO: CST NO PAPER. (REP3.8)
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Chapter 4 Disassembly / Assembly and Adjustments
4 - 113
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 114
Chapter 4 Disassembly / Assembly and Adjustments
Check the ACTUATOR ASSY NO PAPER movement, after the procedure 3 is completed.
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP9.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
19) Remove the CHASSIS ASSY INLET. (REP8.13)
20) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (REP5.5)
21) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
22) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
23) Remove the TRANSFER ASSY (PL6.1.7) and COVER HARNESS (PL6.1.8). (REP6.3)
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
4 - 120
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
REP4. XEROGRAPHICS
REP4.1 ROS ASSY (PL4.1.1)
[Removal]
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP9.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
REP4.2 SPRING PHD (PL4.1.4), LEVER PHD (PL4.1.5), BLOCK STOPPER PHD D
(PL4.1.6)
[Removal]
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
7) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
8) Remove the DRIVE ASSY MAIN. (REP7.2)
NOTE Described next procedure is the removal procedure common among the upper
and lower BLOCK STOPPER PHD Ds (PL4.1.6).
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Described below is the replacement procedure common among the upper and
lower of the BLOCK STOPPER PHD Ds.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
REP4.3 SPRING PHD (PL4.1.4), LEVER PHD (PL4.1.5), BLOCK STOPPER PHD AD
(PL4.1.7)
[Removal]
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the LED ASSY ERASE. (REP4.4)
NOTE Described below is the removal procedure common among the upper and lower
BLOCK STOPPER PHD ADs (PL4.1.7).
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Described below is the replacement procedure common among the upper and
lower of the BLOCK STOPPER PHD ADs.
3) Push the BLOCK STOPPER PHD
AD to the printer until it is locked.
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Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Use the wrist strap to protect the PWB from the electrostatic.
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP9.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
19) Remove the CHASSIS ASSY INLET. (REP8.13)
20) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (REP5.5)
21) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
22) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
23) Remove the TRANSFER ASSY (PL6.1.7) and COVER HARNESS (PL6.1.8). (REP6.3)
24) Remove the UPPER UNIT. (REP3.11)
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Use the wrist strap to protect the PWB from the electrostatic.
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Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
Paper
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
REP5. DISPENSER
REP5.1DISPENSER ASSY (PL5.1.1)
[Removal]
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP10.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
19) Remove the CHASSIS ASSY INLET. (REP8.13)
20) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (REP5.5)
21) Remove the HOLDER ASSY TCRU (K), (C), (M), (Y). (REP5.4)
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Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP10.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
19) Remove the CHASSIS ASSY INLET. (REP8.13)
20) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (REP5.5)
21) Remove the HOLDER ASSY TCRU (K), (C), (M), (Y). (REP5.4)
22) Remove the DISPENSER ASSY. (REP5.1)
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE When carrying out the work described next procedure, take care not to drop and
lose the GEARs.
26) Remove the FRAME ASSY MOT
from the DISPENSER ASSY.
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Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE When carrying out the work described next procedure, take care not to drop and
lose the GEARs.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER REAR AIO. (REP1.5)
11) Remove the COVER TOP AIO. (REP1.4)
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP10.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
19) Remove the CHASSIS ASSY INLET. (REP8.13)
20) Remove the TONER CARTRIDGE (K), (C), (M), (Y). (REP5.5)
NOTE Described below is the removal procedure common among the four HOLDER
ASSY TCRU.
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Described below is the replacement procedure common among the four
HOLDER ASSY TCRU.
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Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Described below is the removal procedure common among the four TONER
CARTRIDGEs
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Described below is the replacement procedure common among the four TONER
CARTRIDGEs.
1) Shake the TONER CARTRIDGE
five or six times for the distributing
toner evenly.
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE When the FUSING UNIT is replaced with a new one, perform the following steps.
5) Plug in the power cord to the printer.
6) Initialize the Life Counter of the FUSING UNIT.
7) Turn off the power.
8) Turn on the power while pressing the "" key and "" key on the control panel.
9) Press the "" key several times until "Parameter" is displayed. Press the [OK] key once.
10) Press the "" key several times until "Life FUSING UNIT Sheet" is displayed. Press the [OK]
key once.
11) Press the "" key several times until "Initializing" is displayed. Press the [OK] key once.
12) Press the [OK] key once, and Initializing the Life Counter of the FUSING UNIT is performed.
13) Turn off the power to exit.
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Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
NOTE When performing the step described below, it is not necessary to disengage the
connector of the CLUTCH ASSY DRV.
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE When carrying out the work described next procedure, take care not to drop the
GEAR T4.
11) Pull out the PIVOT TRANS L
(PL6.1.4), remove the GEAR T4
(PL6.1.5) from the printer.
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE When carrying out the work described next procedure, keep the TRANSFER
ASSY slightly lifted for ease of work.
13) Pull out the SHAFT ASSY PIVOT
from the printer.
NOTE When carrying out the work described next procedure, make sure that the
position of the GEAR T4 is correctly.
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE When carrying out the work described next procedure, keep the TRANSFER
ASSY slightly lifted for ease of work.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) 3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Close the TRANSFER ASSY (PL6.1.7).
NOTE When carrying out the work described next procedure, take care not to scratch
the belt surface of the TRANSFER ASSY.
NOTE When carrying out the work described below, leave the relay connector on the
TRANSFER ASSY harness side.
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
2) Attach the SHAFT ASSY PIVOT (PL6.1.6), GEAR T4 (PL6.1.5), PIVOT TRANS L (PL6.1.4)
and STOPPER PIVOT (PL6.1.3). (REP6.2)
3) Close the TRANSFER ASSY.
NOTE When carrying out the work described next procedure, take care not to scratch
the belt surface of the TRANSFER ASSY.
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Chapter 4 Disassembly / Assembly and Adjustments
REP7. DRIVE
REP7.1 (SCC) DRIVE ASSY SUB (PL7.1.1)
[Removal]
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
7) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
8) Remove the DRIVE ASSY MAIN. (REP7.2)
NOTE When performing the step described below, it is not necessary to disengage the
connector of the HARN ASSY INTERLOCK AIO.
9) Remove the HARN ASSY INTERLOCK AIO. (REP8.1)
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Since two types of screws are used for securing the DRIVE ASSY SUB, ensure
that the right screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
7) Remove the GEAR P2 (PL7.1.3) and DRIVE ASSY PH (PL7.1.4). (REP7.3)
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Since two types of screws are used for securing the DRIVE ASSY MAIN, ensure
that the right screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the CLUTCH ASSY DRV and BEARING REGI. (REP3.1)
NOTE When carrying out the work described below, leave the relay connector on the
printer harness side.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Since three types of screws are used for securing the DRIVE ASSY PH, ensure
that the right screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER REAR AIO. (REP1.5)
11) Remove the COVER TOP AIO. (REP1.4)
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Use the wrist strap to protect the PWB from the electrostatic.
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the COVER POLE OUT AIO. (REP1.1)
7) Remove the SHIELD ASSY ESS AIO. (REP8.5)
8) Remove the PWBA FAX. (REP8.4)
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Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE The replacement steps of procedure 1) to 3) are to be required for changing the
PWBA ESS SFP. Those steps are not required for only removing it.
NOTE There are two ROM chips that must be moved from the original PWBA ESS SFP
to the replacement PWBA. Ensure both these chips are installed into the same
locations on the replacement PWBA.
NOTE Avoid applying excessive pressure when removing and replacing the ROM
chips.
NOTE Take care not to bend the terminal section of ROM when carrying out the job
described below.
NOTE Do not use ROMs removed from new PWBA ESS AIO.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Use the wrist strap to protect the PWB from the electrostatic.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Use the wrist strap to protect the PWB from the electrostatic.
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Use the wrist strap to protect the PWB from the electrostatic.
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the COVER POLE OUT AIO. (REP1.1)
7) Remove the SHIELD ASSY ESS AIO. (REP8.5)
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Use the wrist strap to protect the PWB from the electrostatic.
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the COVER POLE OUT AIO. (REP1.1)
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[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP10.5)
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
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Chapter 4 Disassembly / Assembly and Adjustments
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Chapter 4 Disassembly / Assembly and Adjustments
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Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER REAR AIO. (REP1.5)
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE When carrying out the work described next procedure, take care to check the
orientation of the FAN. (Attach the FAN so that its labeled surface faces front.)
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Use the wrist strap to protect the PWB from the electrostatic.
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER REAR AIO. (REP1.5)
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Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Use the wrist strap to protect the PWB from the electrostatic.
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Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
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Chapter 4 Disassembly / Assembly and Adjustments
NOTE Never fail to perform the diagnostic operation. Otherwise the data will be lost in
the worst case.
NOTE Use the wrist strap to protect the PWB from the electrostatic.
1) Perform the NVM Save to evacuate the MCU data.
2) Turn on the power while pressing the "" key and "" key on the control panel.
3) The diagnostic screen comes up.
4) Press the [OK] key once.
5) Press the "" key several times until "Engine Diag" is displayed. Press the [OK] key once.
6) Press the "" key several times until "NVM Settings" is displayed. Press the [OK] key once.
7) Press the "" key several times until "SaveNVM to ESS" is displayed. Press the [OK] key
once.
8) Press the [OK] key once, and NVM Save is performed.
9) After NVM Save is complete, press the [STOP] key several times until " Engine Diag" is dis-
played.
10) Press the "" key several times until "Exit Mode" is displayed.
11) Press the [OK] key two times. “Service Mode Printer” are displayed.
12) Turn off the power to exit.
13) Remove the POWER CORD from outlet.
14) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
15) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
16) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
17) Remove the FUSING UNIT. (REP6.1)
18) Remove the COVER ASSY SIDE R AIO. (REP1.8)
19) Remove the COVER ASSY SIDE L AIO. (REP1.9)
20) Remove the COVER POLE OUT AIO. (REP1.1)
21) Remove the SHIELD ASSY ESS AIO. (REP8.5)
22) Remove the COVER POLE IN AIO. (REP1.3)
23) Remove the COVER REAR AIO. (REP1.5)
24) Remove the COVER TOP AIO. (REP1.4)
25) Remove the CHASSIS ASSY LVPS. (REP8.12)
4 - 238
Chapter 4 Disassembly / Assembly and Adjustments
4 - 239
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Use the wrist strap to protect the PWB from the electrostatic.
NOTE When the PWBA MCU is replaced with a new one, perform the following steps.
(After completing all steps.)
4 - 240
Chapter 4 Disassembly / Assembly and Adjustments
4 - 241
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER REAR AIO. (REP1.5)
11) Remove the COVER TOP AIO. (REP1.4)
12) Remove the CHASSIS ASSY LVPS. (REP8.12)
4 - 242
Chapter 4 Disassembly / Assembly and Adjustments
4 - 243
Chapter 4 Disassembly / Assembly and Adjustments
4 - 244
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 245
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 246
Chapter 4 Disassembly / Assembly and Adjustments
4 - 247
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) 3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER REAR AIO. (REP1.5)
11) Remove the COVER TOP AIO. (REP1.4)
4 - 248
Chapter 4 Disassembly / Assembly and Adjustments
4 - 249
Chapter 4 Disassembly / Assembly and Adjustments
4 - 250
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 251
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Since three types of screws are used for securing the CHASSIS LVPS, ensure
that the right screws are used at their right securing positions.
The securing positions for tap screws are marked with [T].
The securing positions for metal screws are marked with [M].
4 - 252
Chapter 4 Disassembly / Assembly and Adjustments
4 - 253
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the COVER REAR AIO. (REP1.5)
12) Remove the COVER TOP AIO. (REP1.4)
13) Remove the CHASSIS ASSY LVPS. (REP8.12)
14) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
15) Remove the TRAY ASSY. (REP9.3)
16) Remove the ADF ASSY. (REP9.1)
17) Remove the IIT ASSY SUB. (REP10.5)
18) Remove the PLATE ASSY TOP. (REP8.7)
4 - 254
Chapter 4 Disassembly / Assembly and Adjustments
4 - 255
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 256
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 257
Chapter 4 Disassembly / Assembly and Adjustments
NOTE To replace the HARN ASSY ADF (PL10.1.2), IIT ASSY SUB (PL10.1.11) must be
removed.
1) Remove the TRAY ASSY. (REP9.3)
4 - 258
Chapter 4 Disassembly / Assembly and Adjustments
4 - 259
Chapter 4 Disassembly / Assembly and Adjustments
4 - 260
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 261
Chapter 4 Disassembly / Assembly and Adjustments
4 - 262
Chapter 4 Disassembly / Assembly and Adjustments
4 - 263
Chapter 4 Disassembly / Assembly and Adjustments
4 - 264
Chapter 4 Disassembly / Assembly and Adjustments
4 - 265
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 266
Chapter 4 Disassembly / Assembly and Adjustments
4 - 267
Chapter 4 Disassembly / Assembly and Adjustments
4 - 268
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 269
Chapter 4 Disassembly / Assembly and Adjustments
4 - 270
Chapter 4 Disassembly / Assembly and Adjustments
4 - 271
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 272
Chapter 4 Disassembly / Assembly and Adjustments
4 - 273
Chapter 4 Disassembly / Assembly and Adjustments
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
6) Remove the COVER ASSY SIDE L AIO. (REP1.9)
7) Remove the COVER POLE OUT AIO. (REP1.1)
8) Remove the SHIELD ASSY ESS AIO. (REP8.5)
9) Remove the COVER POLE IN AIO. (REP1.3)
10) Remove the COVER SCANNER LOW AIO. (REP1.2)
11) Remove the HARNESS ASSY FRONT USB (PL10.1.13) and BRACKET ASSY USB
(PL10.1.14). (REP9.6)
12) Remove the TRAY ASSY. (REP9.3)
13) Remove the ADF ASSY. (REP9.1)
4 - 274
Chapter 4 Disassembly / Assembly and Adjustments
4 - 275
Chapter 4 Disassembly / Assembly and Adjustments
4 - 276
Chapter 4 Disassembly / Assembly and Adjustments
4 - 277
Chapter 4 Disassembly / Assembly and Adjustments
4 - 278
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE When carrying out the work described next procedure, take care not to damage
the harnesses of the ADF ASSY and IIT ASSY SUB by pinching them between the
frame and the IIT ASSY SUB.
2) Put the IIT ASSY SUB on the
frame, shift it to right side to mate
the four holes of the IIT ASSY SUB
with the studs of the frame.
4 - 279
Chapter 4 Disassembly / Assembly and Adjustments
4 - 280
Chapter 4 Disassembly / Assembly and Adjustments
4 - 281
Chapter 4 Disassembly / Assembly and Adjustments
4 - 282
Chapter 4 Disassembly / Assembly and Adjustments
4 - 283
Chapter 4 Disassembly / Assembly and Adjustments
REP9.6 HARNESS ASSY FRONT USB (PL10.1.13), BRACKET ASSY USB (PL10.1.14)
[Removal]
NOTE Use the wrist strap to protect the PWB from the electrostatic.
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE L AIO. (REP1.9)
6) Remove the COVER POLE OUT AIO. (REP1.1)
7) Remove the SHIELD ASSY ESS AIO. (REP8.5)
4 - 284
Chapter 4 Disassembly / Assembly and Adjustments
GUIDE HARNESS
USB
4 - 285
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
NOTE Use the wrist strap to protect the PWB from the electrostatic.
GUIDE HARNESS
USB
2) Fit the CLAMP to the stripped-off
portion of the HARNESS ASSY
FRONT USB, and then secure the
CLAMP to the printer using one
screw (silver, 6mm).
4 - 286
Chapter 4 Disassembly / Assembly and Adjustments
4 - 287
Chapter 4 Disassembly / Assembly and Adjustments
REP10. DUPLEX
REP10.1 FEEDER ASSY DUP AIO STD (PL11.1.1) [Duplex Model Only]
[Removal]
1) Remove the CASSETTE ASSY 250 MG AIO. (REP2.1)
2) Open the COVER ASSY FRONT (PL1.2.1).
NOTE Cover the drum of the PHD ASSY to avoid exposure to light.
3) Remove the PHD ASSY. (REP4.6)
NOTE The FUSING UNIT part is very hot. Take added care not to get burned when
performing the service operation.
4) Remove the FUSING UNIT. (REP6.1)
5) Remove the COVER ASSY SIDE R AIO. (REP1.8)
4 - 288
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 289
Chapter 4 Disassembly / Assembly and Adjustments
3.2
3.3
4 - 290
Chapter 4 Disassembly / Assembly and Adjustments
5.1
4 - 291
Chapter 4 Disassembly / Assembly and Adjustments
4 - 292
Chapter 4 Disassembly / Assembly and Adjustments
4 - 293
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 294
Chapter 4 Disassembly / Assembly and Adjustments
4 - 295
Chapter 4 Disassembly / Assembly and Adjustments
5.2 5.1
5.3
4 - 296
Chapter 4 Disassembly / Assembly and Adjustments
7.2
7.1
4 - 297
Chapter 4 Disassembly / Assembly and Adjustments
[Removal]
1) Press the latch button to open the COVER ASSY FRONT (PL1.2.1).
2) Remove the FEEDER ASSY DUP AIO STD. (PL10.1)
3) Open the CHUTE DUP IN (PL11.1.2).
4) Remove the left and right bosses of the CHUTE DUP IN from the FEEDER ASSY DUP AIO STD
and then remove the KIT CHUTE DUP IN (PL11.1.98).
[Replacement]
Replace in the reverse order of the removal procedure.
4 - 298
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 299
Chapter 4 Disassembly / Assembly and Adjustments
[Removal]
1) Press the latch button to open the COVER ASSY FRONT (PL1.2.1).
2) Remove the FEEDER ASSY DUP AIO STD. (REP10.1)
3) Remove the COVER PWBA DUP. (REP10.2)
4) Disconnect the HARNESS ASSY DUP (PL11.1.14) connector (P/J601) that is connected to the
PWBA DUP (PL11.1.16) and release the harness of the HARNESS ASSY DUP from the hooks of
the CHUTE DUP FRAME (PL11.2.9).
5) Release the hooks (x2 locations) of the HOLDER CONNECT DUP (PL11.1.13) and remove the
KIT HARNESS ASSY DUP (PL11.1.99).
[Replacement]
Replace in the reverse order of the removal procedure.
NOTE When installing the KIT HARNESS ASSY DUP, insert the hooks of the HARNESS
ASSY DUP connector (J272) securely into the SPRING CONNECT DUP
(PL11.1.12).
4 - 300
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 301
Chapter 4 Disassembly / Assembly and Adjustments
4 - 302
Chapter 4 Disassembly / Assembly and Adjustments
4 - 303
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
3) Insert the CASSETTE ASSY 250 OPT MG AIO into the FEEDER ASSY OPT MG AIO.
4) Insert the CASSETTE ASSY 250 MG AIO into the printer.
4 - 304
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 305
Chapter 4 Disassembly / Assembly and Adjustments
REP11.2 ROLL ASSY FEED (Parts of the FEEDER ASSY OPT) (PL12.4.4)
[Removal]
1) Remove the CASSETTE ASSY 250 OPT MG AIO.
4 - 306
Chapter 4 Disassembly / Assembly and Adjustments
4 - 307
Chapter 4 Disassembly / Assembly and Adjustments
[Replacement]
4 - 308
Chapter 4 Disassembly / Assembly and Adjustments
4 - 309
Chapter 4 Disassembly / Assembly and Adjustments
4) Insert the CASSETTE ASSY 250 OPT MG AIO into the FEEDER ASSY OPT MG AIO.
4 - 310
Chapter 4 Disassembly / Assembly and Adjustments
4 - 311
Chapter 4 Disassembly / Assembly and Adjustments
4.3 Adjustments
ADJ10.1 Firmware download (Controller and MCU)
You can download firmware from a PC to the main processor, to upgrade. Communication interfaces
support a network (Port9100), a USB port, and a parallel port. This document describes examples of
using a USB port.
- Servicing duration
Controlle : About 5 minutes
MCU : About 3 minutes
- Working procedure
1) If "Ready" on the Main Processor Operation Panel, start xeroxfwup.exe.
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Chapter 4 Disassembly / Assembly and Adjustments
3) Select an appropriate main processor, and click "Next" button.
5) After upgrade is done, when the following screen appears, click "Next" button.
4 - 313
Chapter 4 Disassembly / Assembly and Adjustments
6) Click "OK" button to exit the tool.
4 - 314
Chapter 4 Disassembly / Assembly and Adjustments
4 - 315
Chapter 4 Disassembly / Assembly and Adjustments
Blank Page
4 - 316
Chapter 5 Parts List
Chapter 5 Parts List
5.1 Preface
5.1.1 Caution for use of spare parts illustration
- Available spare parts are shown in the illustration by name.
- [Ref PL X.Y.Z] shown below the part name denotes the item is "Z" in the plate "PL X.Y" of the
engineering part list.
- For the detailed composition of the KIT parts, check with the engineering part list.
5.1.2 PRECAUTIONS
- The figures indicating the illustrations are the item No. in the list and present correspondence
between the illustrations and parts.
- The notation of PL "X.Y.Z" is composed of the plate (PL), item "X.Y", and parts "Z".
- The alphabet characters in the illustrations represent screws and clips as follows:
"S": screw, "E": E-ring, "KL": KL clip, "C": C-ring, and "N": nut
- " " mark in the illustrations are attached to items indicating assembly parts in the illustrations.
- Encircled alphabetical figures in the illustrations indicate interrupted leader lines. Same
characters in the illustrations represent lines to be connected.
- The mark "(with 2-5)" attached to assembly parts on the illustrations and lists represents that the
items "2, 3, 4, and 5" of that plate are contained and the mark "(with 2-5, PL6.1.1) represent that
the item "2, 3, 4, and 5" of that plate and the item "1" of the plate "6.1" are contained.
- The mark "[Ref PLX.Y.Z]" attached to parts in the illustrations and lists resents that the parts is
the same as the parts of the item "Z" of the plate "X.Y".
- The mark "" attached to parts in the list represents "Note" or "Reference" about that parts is
contained in the same page.
5–1
Chapter 5 Parts List
1
ST1
3
SM3
4
ST1
ST1
5
13 (with 8,9)
9
ST1
SM3
ST1
SM3
ST1
ST1
ST1
6
ST1
8
ST1
ST1
ST1 ST1
ST1
ST1
ST1
7
12 (with 6,7,PL1.2.30)
MiA05001IA
5–2
Chapter 5 Parts List
5–3
Chapter 5 Parts List
1 (with 2,5,10-12,24,31)
5 (with 6-9)
6
10
31 9
8 11
ST1
ST1
ST1
7
4
13 12 (with 13-16,27,28)
2
ST1
ST1 (J202) 24
(P272)
ST1 ST1 32
ST1
ST1 ST1
ST1
ST1
16 25
27
15 ST1
26
(J5301)
ST1 (J271)
SM2
30
19 (with 25,26)
33 18 21
17 ST1
14
14
23
22
28 (with 17-19,21-23)
MiA05002IA
5–4
Chapter 5 Parts List
5–5
Chapter 5 Parts List
1 (with 19,21)
21 (with 2-8,14-18,25-27)
2 (with 22-24)
24
22
3
23
4
5
99 (with 6-8)
6
7
8
28 (with 17,25-27)
14 17
16
15
16
25
26
27
18
19 MiA05003IA
5–6
Chapter 5 Parts List
5–7
Chapter 5 Parts List
(J262)
ST1
1
2
E2
ST1
ST1
97 (with 1,2)
ST1
(J23)
(J27)
(J28)
20
(J20)
18
(J281) (J201)
(P231) (P271)
19 (with 16,17) (P273)
(J234)
15
16
17
9 (J232)
E2
(J233)
14 13
12 10
(J231)
ST1
ST1
ST1
ST1 5
ST1
11
99 (with 11-17)
8 28 ST1
[Ref PL3.2.1] ST1
5
ST1 25
31
ST1
ST1 ST1 4 32
27 ST1 ST1
ST1
ST1
33
98 (with 4,5,8-15,18-20,25,27,28,31-33,PL3.2.1,PL8.1.10)
MiA05004IA
5–8
Chapter 5 Parts List
5–9
Chapter 5 Parts List
1 (with 2-16,20-33,36)
3
4
2
3
6 5
8 E2
7 9 ST2
33
10
97 (with 11,12)
11
12 99 (with 16,32)
32 (with 17-19)
(P232) 16
17
18
30 19
31
13
REGI
E2 SENSOR
E2 13
CST NO PAPER
29 SENSOR
(P234)
98 (with 14,15) 20
21
22
14
15
26 E2
E1
36
ST1 24 23
ST1
36
25
28
35
34
(P233)
13 27 (with 34,35)
SSI NO PAPER
SENSOR MiA05005IA
5 – 10
Chapter 5 Parts List
5 – 11
Chapter 5 Parts List
(J412)
1
98 (with 4,5,6x2pcs)
ST1
6
3
4
5
(P141)
6 7 4
9
ST1
9 ST1 ST1
8
9
ST1
9 5 ST1
10 11 15 7
12 16 97
13 17 (with 4,5,7x2pcs)
18
SM2
SM2 14 SM2
21 SM2 (P161)
SM2
SM2 19
SM2
MiA05006IA
5 – 12
Chapter 5 Parts List
5 – 13
Chapter 5 Parts List
1 (with 2,9-11,14-16,25-27)
2 (with 3-8)
5 7
8
4 ST1 7
3 6
ST1
8
(J192) (P192) 6 7
ST1 3 8
ST1 6 7
(J191) (P191)
ST1 8
ST1 3 6
ST1
(J182) (P182) 27
25 ST1 3
ST1
(J181) (P181)
ST1
(J291)
11 (with 12,13) 9
(J19) 10
(J18) 12 (P291)
26 10
ST1
10
(J29)
10 13 ST1
(J314) 14 13
(P314) 15
(J313) 14 13 17
13 15 16
(P313) ST1
(J31) (J312) 14 13 ST1
13 15 16 18
(P312) SM3
(J311) 14 13
(P311)
13 ST1 15 16 19
ST1 16
20
ST1
21
22
23 29
24
MiA05007IA
5 – 14
Chapter 5 Parts List
5 – 15
Chapter 5 Parts List
1
(P171)
(J171)
2
(J17)
(J47)
ST10
3
4
5
ST1
(P281)
8 MiA05008IA
5 – 16
Chapter 5 Parts List
5 – 17
Chapter 5 Parts List
2
ST1
SM3
(P221)
ST1
ST1
SM3
ST1
ST1
ST1 (P211)
ST1
ST1
3 ST1
(P261) SM2
(J24) SM3
6
COLOR MODE
SWITCHING SENSOR
ST1
(J241)
5 (P241) 4
MiA05009IA
5 – 18
Chapter 5 Parts List
5 – 19
Chapter 5 Parts List
1
ST2
(J44)
SM2
SM1
SM2
SM2 2 (with 3)
SM2
SM2
(P201)
SM2
SM2
4
ST1
SM2
10 SM2
SM2
3
(P801)
(P2002)
(P403) SM2
(P1301)
(P2501)* 9
SM2
(P2103)* SM2
SM2
8
(J801) SM2
SM2
[Ref PL8.1.2]
SM2 SM2
ST1
SM2
SM2
MiA05010IA
5 – 20
Chapter 5 Parts List
5 – 21
Chapter 5 Parts List
2 (with 3-5)
1
3
ST1
ST1 ST1 4
ST1
ST1 ST1
ST1
5
ST1 15 5
ST1
7 (with 8,9) 16
9 17
8
10
SM3
SM3 SM3
(J503)
SM3
ST1
SM3
SM3
14
14
11
SM3
ST1
SM3 SM3
13 SM3
SM2
SM2 (P48)
12 SM2 (P40)
(P503)
(P47)
(P44)
SM2 (P502)
SM2
(P504)
SM2 (P501)
MiA05011IA
5 – 22
Chapter 5 Parts List
5 – 23
Chapter 5 Parts List
SM2
3
(P144)
3
2 4 5
SM2
7 (J48) SM2
*: Not in used. SM2
(P10)
(P41) SM2
(P40) (P11)
(P42) SM2
(P15)
(P22) SM2
(P14)
(P21)
SM5 (P17) (P24)
SM2
(P101)* (P26)
8 SM2
(P31) (P23) 6
(P28)
(P19)
(P20)
(P18) (P27)
(P16)
(P29)
MiA05012IA
5 – 24
Chapter 5 Parts List
5 – 25
Chapter 5 Parts List
12
1 SM2
3
4
5
7
4 6
3
3
4 8
4
4
ST1
SM3
4 SM3
3
ST1 9 ST1
11 ST1
ST1 ST1
10
ST1 ST1
ST1
ST1 ST1
ST1
ST1
ST1
ST1
4
SM3
[Ref PL3.1.98]
ST1
ST1
MiA05013IA
5 – 26
Chapter 5 Parts List
5 – 27
Chapter 5 Parts List
(P262)
(J261)
(P5041) 10
(J141)
(J42)
(J802)
(J504) (J16)
(J502)
(J501) 11
5 (J20)
(J161)
(P422)
(J21) (J403)
6
(J144)
12
(J201) 7
(J211) (P5301)
MiA05014IA
5 – 28
Chapter 5 Parts List
5 – 29
Chapter 5 Parts List
1 (with 2,3,11)
5 7
6 8
2
(JADF1)
SM2
(J1003)
17
3 (with 4-10,17)
10
SM2
SM2
16
SM2
ST1
13
15
SM2 (J1002) (P1001) 12 11
SM2 (J2)
(J1301)
14
(with 15,16)
MiA05015IA
5 – 30
Chapter 5 Parts List
5 – 31
Chapter 5 Parts List
1 (with 2-16,PL11.2)
3
3
5
4
6 3 4
3
7
9 4
8
4
9
8
10 98 (with 2,3×4pcs,4×4pcs)
[Ref PL11.2]
*: Not in used.
(P602)
(P603)
(P604)
(P601)
(P605)*
11
ST1
ST1
12
16 9 99 (with 13,14)
8
9
8 (J601)
15 12
14 13
(J272)
MiA05016IA
5 – 32
Chapter 5 Parts List
5 – 33
Chapter 5 Parts List
1
2
ST1
ST1 10
(J602)
(J604)
ST1
ST1
ST1
(J603) 6
7
8
ST1
3
5
7
6
7
99 (with 6x2pcs,7x4pcs,9x2pcs)
MiA05017IA
5 – 34
Chapter 5 Parts List
5 – 35
Chapter 5 Parts List
1 (with 2,3,PL12.5.1)
ST1 6
4
ST1
ST1
ST1 7
[Ref PL12.2]
[Ref PL12.5.1]
MiA05018IA
5 – 36
Chapter 5 Parts List
5 – 37
Chapter 5 Parts List
1 (P419)
ST1
ST1
(J422)
(P420)
2
(J420) ST1 (P422)
(J4221) (P421)
(J421)
(P4211) (J4212)
(J4202)
20
(P4201)
19
(P4221)
SM3
ST1
ST1
ST1 13
ST1 14
18 ST1 10 (with 11,12)
ST1
6 12
SM3 11
16 15
E2 (J4211)
17
(J4201) ST1
9
24 8
E2
23 25
E2
E2 E2
SM3
22 27
ST1 26
26 99 (with 21-27)
SM2 SM2 ST1
21 SM2 ST1
MiA05019IA
5 – 38
Chapter 5 Parts List
5 – 39
Chapter 5 Parts List
1
SM2
ST1 1
SM2
ST1
2 ST1
ST1
ST1
24
(J273)
(J419)
22
E2 18 25
19 23
16 ST1 ST1
17 ST1
ST1
ST1
ST1
ST1 21 [Ref PL12.4.1]
ST1 ST1
15
14 7
13
10 ST1
ST1
7
ST1
ST1
9
ST1 ST1 ST1
ST1
ST1 ST1
ST1 8
ST1
11 ST1
ST1
MiA05020IA
5 – 40
Chapter 5 Parts List
5 – 41
Chapter 5 Parts List
1 (with 2-13,16,20-27,29-33)
3
4
2
3
6 5
8 E2
7 9 ST2
33
10
98 (with 11,12)
11
12 99 (with 16,32)
32 (with 17-19)
(P4200) 16
17
18
31 19
13
E2 PAPER PATH
E2 SENSOR
13
CST2 NO PAPER
(P4212) SENSOR
30
29 20
21
22
E2
26 E1
24 23
25
27
MiA05021IA
5 – 42
Chapter 5 Parts List
5 – 43
Chapter 5 Parts List
1 (with 19,21)
21 (with 2-8,14-18,25-27)
2 (with 22-24)
24
22
3
23
4
5
99 (with 6-8)
6
7
8
28 (with 17,25-27)
14 17
16
15
16
25
26
27
18
19 MiA05022IA
5 – 44
Chapter 5 Parts List
5 – 45
Chapter 5 Parts List
Blank Page
5 – 46
Chapter 6 General
Chapter 6 General
6.1 Specification
6.1.1 Configuration of Printer
6.1.1.1 Product Name
MiA08001GA
Mnt08002KA
6–1
Chapter 6 General
6–2
Chapter 6 General
MiA08003GA
MiA08013GA
Wsb08006KA
6–3
Chapter 6 General
(2) Black toner cartridge
Width: 185.8mm
Depth: 63mm
Height: 40.5mm
Mass: 0.1K kg
Reference:The Black toner cartridge has
CRUM (CRU memory) to record information.
Wsb08005KA
(3) Yellow toner cartridge
Width: 185.8mm
Depth: 63mm
Height: 40.5mm
Mass: 0.1K kg
Reference:The Yellow toner cartridge has
CRUM (CRU memory) to record information.
Wsb08005KA
(4) Magenta toner cartridge
Width: 185.8mm
Depth: 63mm
Height: 40.5mm
Mass: 0.1K kg
Reference:The Magenta toner cartridge has
CRUM (CRU memory) to record information.
Wsb08005KA
(5) Cyan toner cartridge
Width: 185.8mm
Depth: 63mm
Height: 40.5mm
Mass: 0.1K kg
Reference:The Cyan toner cartridge has
CRUM (CRU memory) to record information.
Wsb08005KA
(6) FUSING UNIT Unit
Width: 393mm
Depth: 121mm
Height: 130mm
Mass: 1.5 kg
Rio08004KA
6–4
Chapter 6 General
6.1.3.4 Installation Space (min. installation space)
Minimum space as shown below is required to install the printer when it is used for normal objects.
(Space occupied by the operator is not included.)
Top view
100mm
100mm 250mm
600mm
MiA08007GA
6–5
Chapter 6 General
Front view
320mm
100mm 250mm
MiA08008GA
Side view
320mm
600mm 100mm
Front Cover
MiA08009GA
6–6
Chapter 6 General
6.1.4 Functions
6.1.4.1 Recording System
Tandem electro-photographic system employing OPC drum and direct transfer by the transport belt
6.1.4.5 Resolution
600 dpi x 600 dpi
6–7
Chapter 6 General
6.1.4.7 Warm-up Time
When nominal voltage (110V, 220V) is applied, the printer will proceed to standby mode from POWER-
ON within 16 seconds.
The time from when the "Start" button is pressed after placing a document in the Standby mode until
the trail edge of the first copied sheet passes the IOT exit roll.
*1:Process controller operation is process controls such as TC control, electric potential control,
cleaning cycle, registration control, and so on. Sometimes, the engine stops feeding papers for
a certain period of time while continuous printing for these operations.
- Color mode
B/W: 21 sec. or less
Color: 30 sec. or less
6–8
Chapter 6 General
6.1.4.10 Output Properties
(1) Paper delivery system
Paper can be delivered by the following method.
- FACE DOWN delivery
6–9
Chapter 6 General
6.1.4.11 Paper
(1) Paper type
Paper which can be used with this printer is classified into standard paper, general paper and special
paper.
- Standard paper
Using this type of paper is recommended. Reliability, operability and print image quality are the
application range of the specifications.
Following paper is the standard paper.
B/W F/C
For overseas market 4200MP X-pressions
- General paper
General paper is plain paper except standard paper and special paper, and its reliability and
running performance are within the specification, but the print image quality is out of the
specification.
- Special paper
Special paper except for plain paper. Reliability and operability are the applicable range of
specifications but the print image quality is out of the applicable range of specifications.
6 – 10
Chapter 6 General
The storage altitude shall be 0 to 3,100m. Can be extended to 0 to 15,000m when shipped by air.
(Provided that the cargo bay is pressurized to 70.9275Kpa or higher.)
6 – 11
Chapter 6 General
6.1.6.3 EMI
- 110V system (US)
FCC Part 15, Subpart B, Class B
- 220V system (EC)
EN55022:2006, Class B
6.1.6.4 Noise
Noise of priting is as follows.
6 – 12
Chapter 6 General
(6) Criterion
The print image quality is guaranteed with the Spec. In rate = 90% ( = 90%).
6 – 13
Chapter 6 General
Chart
Parallelism
Perpendicularity
6 – 14
Chapter 6 General
Skew
Linearity
Magnification Error
Registration
6 – 15
Chapter 6 General
Guaranteed Printing Area
4.1mm 4.1mm
4.1mm
355.6mm
(14inch)
Guaranteed printing area
351.5mm
4.1mm 211.8mm
215.9mm
(8.5inch)
Rio01001KA
6 – 16
Chapter 6 General
6.1.8 Option
Users can install the following unit.
- Option 250 Sheet Feeder
- Expansion memory (512MB)
6 – 17
Chapter 6 General
Item Specification
Connector Type-A x 1, Type-B x 1
Protocol USB2.0, HighSpeed
Supported Class Type-A :USB Mass Storage Class
(2) Ethernet
Item Specification
Connection One RJ-45 connector
Protocol 10Base-T / 100Base-TX / 1000BASE-TX
Maximum
Protocol Transport Supported Client
Session
Windows2000/XP/Server2003/Vista/Server2008/7/
Port9100 TCP/IP 1
Server2008 R2
Windows 2000/XP/Server2003/Vista/ Server2008/ 7 /
Server2008 R2
LPD TCP/IP 1
Mac OS X
Linux
Windows XP / Server2003
IPP TCP/IP 5
Mac OS X 10.3
SMB TCP/IP 5 Windows 2000/XP/Server2003/Vista/ Server2008/ 7
WSD TCP/IP 2 Windows Vista / Server2008/ 7 / Server2008 R2
6 – 18
Chapter 6 General
(3) MIB
The printer supports following MIB.
- RFC1213 MIB-II
- RFC1514 HostResources
- RFC1759 Printer MIB
- Printer port monitor MIB
- XCMI MIB
6.1.9.3 Decomposer
(1) PDL
(2) Font
- PCL Font
81 fonts and 36 Symbol Sets*1 for PCL and 136 fonts for PS3 are available as built-in font.
- PDF Font
6 – 19
Chapter 6 General
(3) Image Area
Usable Area Size Maximum : 215.9mm (8.5 in.) x 355.6mm (14 in.)
Unprintable Area 4.1 mm each from four edges (left, right, top and bottom) of paper
Printable Area Maximum : 207.9mm (8.18 in.) x 347.6mm (13.68 in.)
Print Image Quality Guaranteed
Same as Printable Area
Area
(4) Auditron
Auditron is a function to specify the availability of color print and to limit print volume per user. Only
administrators are allowed to make limitation settings from the CWIS.
User name and password is embedded in the print job in order to identify who the job is sent from.
User name and password are entered by user from the printer driver.
The printer can support maximum 50 accounts.
(7) IP Filter
The user can select to accept or reject jobs for the specified IP address. Up to 5 IP addresses can
be specified. IP filter is available only to LPD and Port9100 printing protocol.
6 – 20
Chapter 6 General
6.1.9.5 Logging
(1) Job Logging
The printer can retain up to 20 job logs. Job log can be printed instantly according to the user's
request or automatically printed when the number of the retained job logs has reached 20. Job log
includes the following information:
• Job finish date and time
• Job type (Print/File/FaxSend/FaxReceived/Copy/Scan)
• Input interface (USB, Lpd, Port9100)
• Document name (File name)
• Output color
• User name/Host name
• Number of printed sheets (Color/B/W)
• Number of printed impressions (Color/B/W)
• Paper size
• Result (Successful, Error, etc.)
NOTE The same data is stored in two or more addresses in one IC. Datacheck
(checksum etc.) is conducted.
Counter Description
Color Print Counter Count the number of paper printed in color (7 digits)
B/W Print Counter Count the number of paper printed in B/W (7 digits)
Total Print Counter Count the total number of paper printed in color and B/W (7 digits)
6.1.9.6 ID Print
User name can be printed. The printing position can be selected from upper right, upper left, lower
right and lower left (Only for PCL6).
The user selects using the operation panel whether user name is printed or not and where it is
printed.
6 – 21
Chapter 6 General
6.1.9.7 Nom Genuine Mode
When life of toner cartridge has ended, the printer stops accepting print request (life of toner car-
tridge is counted by the counter in CRUM). Taking into consideration that some users use refilled
toner cartridges, the printer can accept print request by the user’s panel operation even if life of
toner cartridge has ended. When the mode has changed so that the printer does not stop even after
life of toner cartridge ends, the printer displays a message on the operation panel to inform the user
of the mode change. When the printer operates in this mode, print image quality is not guaranteed.
Also, remaining toner level is not displayed (as CRUM data can not be guaranteed).
6 – 22
Chapter 6 General
(8) System Setting List
This list shows AIO controller, hardware configuration, and host interface.
Manual print: List is printed by instructing from the operator panel, EWS, or ToolBox.
Auto print: Not supported.
6 – 23
Chapter 6 General
(16) Power-off Report
This report shows stored FAX documents erased due to sudden power-off such as blackout.
Manual print: This function is not supported.
Auto print: Report is printed automatically after power has been restored to the machine if there
are any document files erased.
6 – 24
Chapter 6 General
6.1.9.9 Utility Print
(1) Printer Settings List
Printer Settings List can be printed according to the user's request.
Printer Settings List is printed in B/W in the automatically selected paper tray.
Printer Settings List includes the following information:
Items on the list are slightly different from below when wireless LAN option is installed.
[Title]
Product name (Logo)
[General]
Printer Name, Service tag, Asset Number, Total Impressions, Color Impressions,
Black Impressions, Serial Number, Memory capacity, Printer language, Number of
fonts available, Firmware Version, Boot version, Engine Version, IIT Version, IPS
Version, Default paper size, Default paper type for plain paper, Default paper type for
label, Default panel display language
[Network]
Firmware version, MAC address, Ethernet Setting TCP/IP: LPD, Port9100, SNMP,
E-Mail Alert, EWS, IP Filter
[Print Volume]
Print volume for each paper size
6 – 25
Chapter 6 General
(5) Error History Report
Error History Report can be printed according to the user's request.
Error History Report in B/W on A4 size (Letter size for the US) in the automatically selected paper
tray.
- System Fail History:
Date/Time/Chain Link
- Paper Jam History:
Date/Time/Paper Jam Type
6 – 26
Chapter 6 General
6.1.10.2 Platen
(1) Platen Glass
Size: 221mm x 300mm (Flat glass area)
6 – 27
Chapter 6 General
6.1.10.3 ADF
(1) Document Condition
Sheets without breakage, wrinkles, or folds.
(7) Capacity
- 35 sheets. (Plain Paper)
6 – 28
Chapter 6 General
33.6Kbps
Chart 14.4Kbps (MMR) 28.8Kbps (MMR)
(JBIG)*1
Super Fine 56 sec. or less 29 sec. or less 22 sec. or less
IIEEJ No.4 Fine 26 sec. or less 13 sec. or less 11 sec. or less
Standard 19 sec. or less 10 sec. or less 7 sec. or less
Super Fine 30 sec. or less 15 sec. or less 12 sec. or less
ITU-T No.1 Fine 15 sec. or less 8 sec. or less 6 sec. or less
Standard 11 sec. or less 6 sec. or less 4 sec. or less
FX English Sales Text Standard 7 sec. or less 4 sec. or less 2 sec. or less
FX Japanese Sales Text Standard 9 sec. or less 5 sec. or less 4 sec. or less
IIEEJ No.1 Standard 75 sec. or less 38 sec. or less 20 sec. or less
*1: Reference
6 – 29
Chapter 6 General
(7) Protocol Control Time
When data error is not identified, protocol control time (Tm, Tn, Tu) is as follows:
- V.17, V.29, V.27ter
-V.34
(8) Throughput
Sending time is calculated in the following formula:
Sending time = Setup time + Tm + (N X Tp) + {(N-1) X Tn} + Tu (sec.)
(N: Send quantity, TP: Image transmission time)
6 – 30
Chapter 6 General
6.1.11.2 Cable Characteristics
With pseudo cable of 0 through 15Km, the highest speed is guaranteed for communication with V.17,
V.29, and V.27ter respectively. As for V.34, 33600bps communication speed is guaranteed with 0
through 2Km cable, 31200bps communication speed with 2 through 9Km cable, 19200bps or higher
communication speed with 9 through 15km cable.
6 – 31
Chapter 6 General
6.2.2 Consumables
Consumables are usually replaced by customers. In the event of recovery of failure attributable to
consumables or isolation of failure, you may replace them.
6 – 32
Chapter 6 General
Fusing Unit
PHD
Separator Roller
Feed Roller
Cyan toner cartridge
MiA08010GA
Separator Roller
Feed Roller
MiA08011GA
6 – 33
Chapter 6 General
Editing NVM
The following shows how the UI guides you to edit data.
NVM Settings 1) Select the menu shown at left and press the Set key.
Edit NVM
3) Changing the data leads to deletion of the * mark, which shows the
current NVM value is changed.
Edit NVM
Set data at a specific address is represented by leftmost 2 digits
Ad0100=00000001 displayed on the right side of the equal sign "=".
4) Pressing the Set key allows writing a new value in the NVM.
Edit NVM
Ad0100=00000001*
5) Pressing the Cancel key allows returning to the previous screen.
NVM Settings
Edit NVM
6 – 34
Chapter 6 General
6.3.1.1 NVM List
CAUTION Never try to write data in the NVM that is not described below since it is
used as a system area for the machine.
CAUTION The setting values are only for reference as they vary according to the
specifications.
Add Default
Remarks Range Unit
(Hex) Hex Dec
1000 Line Qty Adjustment Value for Lead Regi paper to K 0-255 - 00 0
Line Qty Adjustment Value for Lead Regi K to M
1001 0-255 - 00 0
(600dpi)
1002 Line Qty Adjustment Value for Lead Regi K to Y (600dpi) 0-255 - 00 0
1003 Line Qty Adjustment Value for Lead Regi K to C (600dpi) 0-255 - 00 0
Line Qty Adjustment Value for Lead Regi K to M
1004 0-255 - 00 0
(1200dpi)
Line Qty Adjustment Value for Lead Regi K to Y
1005 0-255 - 00 0
(1200dpi)
Line Qty Adjustment Value for Lead Regi K to C
1006 0-255 - 00 0
(1200dpi)
1007 Adjustment value for Side Regi K to M 0-255 - 00 0
1008 Adjustment value for Side Regi K to Y 0-255 - 00 0
1009 Adjustment value for Side Regi K to C 0-255 - 00 0
100A Side Regi adjustment value at MSI Feed 0-255 - 00 0
100B Side Regi adjustment value at TRAY1 Feed 0-255 - 00 0
100C Side Regi adjustment value at TRAY2 Feed 0-255 - 00 0
100D Side Regi adjustment value at TRAY3 Feed 0-255 - 00 0
100E Side Regi adjustment value at Duplex 0-255 - 00 0
1010 Adjustment value for Side Regi K to M (1/4dot) 0-255 - 00 0
1011 Adjustment value for Side Regi K to Y (1/4dot) 0-255 - 00 0
1012 Adjustment value for Side Regi K to C (1/4dot) 0-255 - 00 0
1014-
NVM User Data area (OEM FREE AREA) 0-255 - 00 0
1021
1022 Standard Size Setting MSI 0-255 - 04 4
1023 Standard Size Setting TRAY1 0-255 - 07 7
1024 Standard Size Setting TRAY2 0-255 - 07 7
1025 Standard Size Setting dummy 0-255 - 07 7
1026 2100-2970 0.1mm 08 8
Universal Size Setting MSI width
1027 - - 6F 111
1028 1480-4318 0.1mm 0D 13
Universal Size Setting MSI length
1029 - - E4 228
102A 2100-2970 0.1mm 08 8
Universal Size Setting TRAY1 width
102B - - 6F 111
102C 1480-4318 0.1mm 0D 13
Universal Size Setting TRAY1 length
102D - - E4 228
102E 2100-2970 0.1mm 08 8
Universal Size Setting TRAY2 width
102F - - 6F 111
6 – 35
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
1030 1480-4318 0.1mm 0D 13
Universal Size Setting TRAY2 length
1031 - - E4 228
FUSER Temperature Correction Value Speed1
1100 0-255 °C 00 0
PlainPaper-L
FUSER Temperature Correction Value Speed1
1101 0-255 °C 00 0
PlainPaper-H
FUSER Temperature Correction Value Speed1
1102 0-255 °C 00 0
CotedPaper-L
FUSER Temperature Correction Value Speed1
1103 0-255 °C 00 0
CotedPaper-M
FUSER Temperature Correction Value Speed1
1104 0-255 °C 00 0
CotedPaper-H
FUSER Temperature Correction Value Speed1
1105 0-255 °C 00 0
HeavierPaper-L
FUSER Temperature Correction Value Speed1
1106 0-255 °C 00 0
HeavierPaper-H
1107 FUSER Temperature Correction Value Speed1 Envelope 0-255 °C 00 0
1108 FUSER Temperature Correction Value Speed1 Postcard 0-255 °C 00 0
FUSER Temperature Correction Value Speed1
1109 0-255 °C 00 0
Transparency
110A FUSER Temperature Correction Value Speed1 Label-L 0-255 °C 00 0
110B FUSER Temperature Correction Value Speed1 Label-H 0-255 °C 00 0
110C FUSER Temperature Correction Value Speed1 Thicker 0-255 °C 00 0
110D FUSER Temperature Correction Value Speed1 Recycled 0-255 °C 00 0
110E FUSER Temperature Correction Value Speed1 Custom1 0-255 °C 00 0
110F FUSER Temperature Correction Value Speed1 Custom2 0-255 °C 00 0
FUSER Temperature Correction Value Speed2
1110 0-255 °C 00 0
PlainPaper-L
FUSER Temperature Correction Value Speed2
1111 0-255 °C 00 0
PlainPaper-H
FUSER Temperature Correction Value Speed2
1112 0-255 °C 00 0
CotedPaper-L
FUSER Temperature Correction Value Speed2
1113 0-255 °C 00 0
CotedPaper-M
FUSER Temperature Correction Value Speed2
1114 0-255 °C 00 0
CotedPaper-H
FUSER Temperature Correction Value Speed2
1115 0-255 °C 00 0
HeavierPaper-L
FUSER Temperature Correction Value Speed2
1116 0-255 °C 00 0
HeavierPaper-H
1117 FUSER Temperature Correction Value Speed2 Envelope 0-255 °C 00 0
1118 FUSER Temperature Correction Value Speed2 Postcard 0-255 °C 00 0
FUSER Temperature Correction Value Speed2
1119 0-255 °C 00 0
Transparency
111A FUSER Temperature Correction Value Speed2 Label-L 0-255 °C 00 0
111B FUSER Temperature Correction Value Speed2 Label-H 0-255 °C 00 0
111C FUSER Temperature Correction Value Speed2 Thicker 0-255 °C 00 0
111D FUSER Temperature Correction Value Speed2 Recycled 0-255 °C 00 0
111E FUSER Temperature Correction Value Speed2 Custom1 0-255 °C 00 0
6 – 36
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
111F FUSER Temperature Correction Value Speed2 Custom2 0-255 °C 00 0
FUSER Temperature Correction Value Speed3
1120 0-255 °C 00 0
PlainPaper-L
FUSER Temperature Correction Value Speed3
1121 0-255 °C 00 0
PlainPaper-H
FUSER Temperature Correction Value Speed3
1122 0-255 °C 00 0
CotedPaper-L
FUSER Temperature Correction Value Speed3
1123 0-255 °C 00 0
CotedPaper-M
FUSER Temperature Correction Value Speed3
1124 0-255 °C 00 0
CotedPaper-H
FUSER Temperature Correction Value Speed3
1125 0-255 °C 00 0
HeavierPaper-L
FUSER Temperature Correction Value Speed3
1126 0-255 °C 00 0
HeavierPaper-H
1127 FUSER Temperature Correction Value Speed3 Envelope 0-255 °C 00 0
1128 FUSER Temperature Correction Value Speed3 Postcard 0-255 °C 00 0
FUSER Temperature Correction Value Speed3
1129 0-255 °C 00 0
Transparency
112A FUSER Temperature Correction Value Speed3 Label-L 0-255 °C 00 0
112B FUSER Temperature Correction Value Speed3 Label-H 0-255 °C 00 0
112C FUSER Temperature Correction Value Speed3 Thicker 0-255 °C 00 0
112D FUSER Temperature Correction Value Speed3 Recycled 0-255 °C 00 0
112E FUSER Temperature Correction Value Speed3 Custom1 0-255 °C 00 0
112F FUSER Temperature Correction Value Speed3 Custom2 0-255 °C 00 0
Simp Speed1 Transfer Voltage Correction Value
1132 0-255 - 00 0
PlainPaper-L
Simp Speed1 Transfer Voltage Correction Value
1133 0-255 - 00 0
PlainPaper-H
Simp Speed1 Transfer Voltage Correction Value
1134 0-255 - 00 0
CotedPaper-L
Simp Speed1 Transfer Voltage Correction Value
1135 0-255 - 00 0
CotedPaper-M
Simp Speed1 Transfer Voltage Correction Value
1136 0-255 - 00 0
CotedPaper-H
Simp Speed1 Transfer Voltage Correction Value
1137 0-255 - 00 0
HeavierPaper-L
Simp Speed1 Transfer Voltage Correction Value
1138 0-255 - 00 0
HeavierPaper-H
1139 Simp Speed1 Transfer Voltage Correction Value Envelope 0-255 - 00 0
113A Simp Speed1 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Simp Speed1 Transfer Voltage Correction Value
113B 0-255 - 00 0
Transparency
113C Simp Speed1 Transfer Voltage Correction Value Label-L 0-255 - 00 0
113D Simp Speed1 Transfer Voltage Correction Value Label-H 0-255 - 00 0
113E Simp Speed1 Transfer Voltage Correction Value Thicker 0-255 - 00 0
113F Simp Speed1 Transfer Voltage Correction Value Recycled 0-255 - 00 0
1140 Simp Speed1 Transfer Voltage Correction Value Custom1 0-255 - 00 0
1141 Simp Speed1 Transfer Voltage Correction Value Custom2 0-255 - 00 0
6 – 37
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
Simp Speed2 Transfer Voltage Correction Value
1142 0-255 - 00 0
PlainPaper-L
Simp Speed2 Transfer Voltage Correction Value
1143 0-255 - 00 0
PlainPaper-H
Simp Speed2 Transfer Voltage Correction Value
1144 0-255 - 00 0
CotedPaper-L
Simp Speed2 Transfer Voltage Correction Value
1145 0-255 - 00 0
CotedPaper-M
Simp Speed2 Transfer Voltage Correction Value
1146 0-255 - 00 0
CotedPaper-H
Simp Speed2 Transfer Voltage Correction Value
1147 0-255 - 00 0
HeavierPaper-L
Simp Speed2 Transfer Voltage Correction Value
1148 0-255 - 00 0
HeavierPaper-H
1149 Simp Speed2 Transfer Voltage Correction Value Envelope 0-255 - 00 0
114A Simp Speed2 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Simp Speed2 Transfer Voltage Correction Value
114B 0-255 - 00 0
Transparency
114C Simp Speed2 Transfer Voltage Correction Value Label-L 0-255 - 00 0
114D Simp Speed2 Transfer Voltage Correction Value Label-H 0-255 - 00 0
114E Simp Speed2 Transfer Voltage Correction Value Thicker 0-255 - 00 0
114F Simp Speed2 Transfer Voltage Correction Value Recycled 0-255 - 00 0
1150 Simp Speed2 Transfer Voltage Correction Value Custom1 0-255 - 00 0
1151 Simp Speed2 Transfer Voltage Correction Value Custom2 0-255 - 00 0
Simp Speed3 Transfer Voltage Correction Value
1152 0-255 - 00 0
PlainPaper-L
Simp Speed3 Transfer Voltage Correction Value
1153 0-255 - 00 0
PlainPaper-H
Simp Speed3 Transfer Voltage Correction Value
1154 0-255 - 00 0
CotedPaper-L
Simp Speed3 Transfer Voltage Correction Value
1155 0-255 - 00 0
CotedPaper-M
Simp Speed3 Transfer Voltage Correction Value
1156 0-255 - 00 0
CotedPaper-H
Simp Speed3 Transfer Voltage Correction Value
1157 0-255 - 00 0
HeavierPaper-L
Simp Speed3 Transfer Voltage Correction Value
1158 0-255 - 00 0
HeavierPaper-H
1159 Simp Speed3 Transfer Voltage Correction Value Envelope 0-255 - 00 0
115A Simp Speed3 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Simp Speed3 Transfer Voltage Correction Value
115B 0-255 - 00 0
Transparency
115C Simp Speed3 Transfer Voltage Correction Value Label-L 0-255 - 00 0
115D Simp Speed3 Transfer Voltage Correction Value Label-H 0-255 - 00 0
115E Simp Speed3 Transfer Voltage Correction Value Thicker 0-255 - 00 0
115F Simp Speed3 Transfer Voltage Correction Value Recycled 0-255 - 00 0
1160 Simp Speed3 Transfer Voltage Correction Value Custom1 0-255 - 00 0
1161 Simp Speed3 Transfer Voltage Correction Value Custom2 0-255 - 00 0
6 – 38
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
Dup Speed1 Transfer Voltage Correction Value
1162 0-255 - 00 0
PlainPaper-L
Dup Speed1 Transfer Voltage Correction Value
1163 0-255 - 00 0
PlainPaper-H
Dup Speed1 Transfer Voltage Correction Value
1164 0-255 - 00 0
CotedPaper-L
Dup Speed1 Transfer Voltage Correction Value
1165 0-255 - 00 0
CotedPaper-M
Dup Speed1 Transfer Voltage Correction Value
1166 0-255 - 00 0
CotedPaper-H
Dup Speed1 Transfer Voltage Correction Value
1167 0-255 - 00 0
HeavierPaper-L
Dup Speed1 Transfer Voltage Correction Value
1168 0-255 - 00 0
HeavierPaper-H
1169 Dup Speed1 Transfer Voltage Correction Value Envelope 0-255 - 00 0
116A Dup Speed1 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Dup Speed1 Transfer Voltage Correction Value
116B 0-255 - 00 0
Transparency
116C Dup Speed1 Transfer Voltage Correction Value Label-L 0-255 - 00 0
116D Dup Speed1 Transfer Voltage Correction Value Label-H 0-255 - 00 0
116E Dup Speed1 Transfer Voltage Correction Value Thicker 0-255 - 00 0
116F Dup Speed1 Transfer Voltage Correction Value Recycled 0-255 - 00 0
1170 Dup Speed1 Transfer Voltage Correction Value Custom1 0-255 - 00 0
1171 Dup Speed1 Transfer Voltage Correction Value Custom2 0-255 - 00 0
Dup Speed2 Transfer Voltage Correction Value
1172 0-255 - 00 0
PlainPaper-L
Dup Speed2 Transfer Voltage Correction Value
1173 0-255 - 00 0
PlainPaper-H
Dup Speed2 Transfer Voltage Correction Value
1174 0-255 - 00 0
CotedPaper-L
Dup Speed2 Transfer Voltage Correction Value
1175 0-255 - 00 0
CotedPaper-M
Dup Speed2 Transfer Voltage Correction Value
1176 0-255 - 00 0
CotedPaper-H
Dup Speed2 Transfer Voltage Correction Value
1177 0-255 - 00 0
HeavierPaper-L
Dup Speed2 Transfer Voltage Correction Value
1178 0-255 - 00 0
HeavierPaper-H
1179 Dup Speed2 Transfer Voltage Correction Value Envelope 0-255 - 00 0
117A Dup Speed2 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Dup Speed2 Transfer Voltage Correction Value
117B 0-255 - 00 0
Transparency
117C Dup Speed2 Transfer Voltage Correction Value Label-L 0-255 - 00 0
117D Dup Speed2 Transfer Voltage Correction Value Label-H 0-255 - 00 0
117E Dup Speed2 Transfer Voltage Correction Value Thicker 0-255 - 00 0
117F Dup Speed2 Transfer Voltage Correction Value Recycled 0-255 - 00 0
1180 Dup Speed2 Transfer Voltage Correction Value Custom1 0-255 - 00 0
1181 Dup Speed2 Transfer Voltage Correction Value Custom2 0-255 - 00 0
6 – 39
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
Dup Speed3 Transfer Voltage Correction Value
1182 0-255 - 00 0
PlainPaper-L
Dup Speed3 Transfer Voltage Correction Value
1183 0-255 - 00 0
PlainPaper-H
Dup Speed3 Transfer Voltage Correction Value
1184 0-255 - 00 0
CotedPaper-L
Dup Speed3 Transfer Voltage Correction Value
1185 0-255 - 00 0
CotedPaper-M
Dup Speed3 Transfer Voltage Correction Value
1186 0-255 - 00 0
CotedPaper-H
Dup Speed3 Transfer Voltage Correction Value
1187 0-255 - 00 0
HeavierPaper-L
Dup Speed3 Transfer Voltage Correction Value
1188 0-255 - 00 0
HeavierPaper-H
1189 Dup Speed3 Transfer Voltage Correction Value Envelope 0-255 - 00 0
118A Dup Speed3 Transfer Voltage Correction Value Postcard 0-255 - 00 0
Dup Speed3 Transfer Voltage Correction Value
118B 0-255 - 00 0
Transparency
118C Dup Speed3 Transfer Voltage Correction Value Label-L 0-255 - 00 0
118D Dup Speed3 Transfer Voltage Correction Value Label-H 0-255 - 00 0
118E Dup Speed3 Transfer Voltage Correction Value Thicker 0-255 - 00 0
118F Dup Speed3 Transfer Voltage Correction Value Recycled 0-255 - 00 0
1190 Dup Speed3 Transfer Voltage Correction Value Custom1 0-255 - 00 0
1191 Dup Speed3 Transfer Voltage Correction Value Custom2 0-255 - 00 0
1192 ROS Time Out (sec) 0-30 sec 05 5
1193 FUSER Time Out (Min) 0-120 min 3C 60
11A6 High Altitude Offset Value (Trans) [0] 0-255 - 00 0
11A7 High Altitude Offset Value (Trans) [1] 0-255 - 00 0
11A8 High Altitude Offset Value (Trans) [2] 0-255 - 00 0
11A9 High Altitude Offset Value (Trans) [3] 0-255 - 00 0
11AA High Altitude Offset Value (Xero) [0] 0-255 - 00 0
11AB High Altitude Offset Value (Xero) [1] 0-255 - 04 4
11AC High Altitude Offset Value (Xero) [2] 0-255 - 06 6
11AD High Altitude Offset Value (Xero) [3] 0-255 - 08 8
High Altitude Offset Mode (common)
MODE0(0): altitude of 0[m] default
11AE MODE1(1): altitude of 1000[m] below 0-255 - 00 0
MODE2(2): altitude of 1000[m]-2000[m]
MODE3(3): altitude of 2000[m]-3500[m]
XERO Idling Sequence Execution Counter (Command
11AF 0-255 - 00 0
6F)
11BC Deve Idling Time Timer Counter[s] (Command 7F) 60 sec 0-255 sec 3C 60
11C0 PV requirement for operating CL1 High 0-255 - 01 500
11C1 PV requirement for operating CL1 Low 0-255 - F4 -
11C2 Temperature Difference requirement for operating CL1 0-255 - 04 4
1606 Regi Con Sample Block Error details (Process) 0-255 - 00 0
1607 Regi Con Sample Block Error details (Lateral) 0-255 - 00 0
6 – 40
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
Lead Regi Adjustment Qty by media (in steps of
1628 0-255 0.2mm E7 231
0.2mm)[SSI] PlainPaper-L
Lead Regi Adjustment Qty by media (in steps of
1629 0-255 0.2mm E5 229
0.2mm)[SSI] PlainPaper-H
Lead Regi Adjustment Qty by media (in steps of
162A 0-255 0.2mm E4 228
0.2mm)[SSI] CotedPaper-L
Lead Regi Adjustment Qty by media (in steps of
162B 0-255 0.2mm E3 227
0.2mm)[SSI] CotedPaper-M
Lead Regi Adjustment Qty by media (in steps of
162C 0-255 0.2mm E1 225
0.2mm)[SSI] CotedPaper-H
Lead Regi Adjustment Qty by media (in steps of
162D 0-255 0.2mm E0 224
0.2mm)[SSI] HeavierPaper-L
Lead Regi Adjustment Qty by media (in steps of
162E 0-255 0.2mm E0 224
0.2mm)[SSI] HeavierPaper-H
Lead Regi Adjustment Qty by media (in steps of
162F 0-255 0.2mm E5 229
0.2mm)[SSI] Envelope
Lead Regi Adjustment Qty by media (in steps of
1630 0-255 0.2mm E2 226
0.2mm)[SSI] Postcard
Lead Regi Adjustment Qty by media (in steps of
1631 0-255 0.2mm EC 236
0.2mm)[SSI] Transparency
Lead Regi Adjustment Qty by media (in steps of
1632 0-255 0.2mm E3 227
0.2mm)[SSI] Label-L
Lead Regi Adjustment Qty by media (in steps of
1633 0-255 0.2mm E1 225
0.2mm)[SSI] Label-H
Lead Regi Adjustment Qty by media (in steps of
1634 0-255 0.2mm E5 229
0.2mm)[SSI] Thicker
Lead Regi Adjustment Qty by media (in steps of
1635 0-255 0.2mm E6 230
0.2mm)[SSI] Recycled
Lead Regi Adjustment Qty by media (in steps of
1636 0-255 0.2mm ED 237
0.2mm)[SSI] Custom1
Lead Regi Adjustment Qty by media (in steps of
1637 0-255 0.2mm ED 237
0.2mm)[SSI] Custom2
Lead Regi Adjustment Qty by media (in steps of
1638 0-255 0.2mm 01 1
0.2mm)[Tray1] PlainPaper-L
Lead Regi Adjustment Qty by media (in steps of
1639 0-255 0.2mm 02 2
0.2mm)[Tray1] PlainPaper-H
Lead Regi Adjustment Qty by media (in steps of
163A 0-255 0.2mm 02 2
0.2mm)[Tray1] CotedPaper-L
Lead Regi Adjustment Qty by media (in steps of
163B 0-255 0.2mm 02 2
0.2mm)[Tray1] CotedPaper-M
Lead Regi Adjustment Qty by media (in steps of
163C 0-255 0.2mm 05 5
0.2mm)[Tray1] CotedPaper-H
Lead Regi Adjustment Qty by media (in steps of
163D 0-255 0.2mm 03 3
0.2mm)[Tray1] HeavierPaper-L
Lead Regi Adjustment Qty by media (in steps of
163E 0-255 0.2mm 07 7
0.2mm)[Tray1] HeavierPaper-H
Lead Regi Adjustment Qty by media (in steps of
163F 0-255 0.2mm 02 2
0.2mm)[Tray1] Envelope
Lead Regi Adjustment Qty by media (in steps of
1640 0-255 0.2mm 01 1
0.2mm)[Tray1] Postcard
6 – 41
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
Lead Regi Adjustment Qty by media (in steps of
1641 0-255 0.2mm 00 0
0.2mm)[Tray1] Transparency
Lead Regi Adjustment Qty by media (in steps of
1642 0-255 0.2mm 02 2
0.2mm)[Tray1] Label-L
Lead Regi Adjustment Qty by media (in steps of
1643 0-255 0.2mm 01 1
0.2mm)[Tray1] Label-H
Lead Regi Adjustment Qty by media (in steps of
1644 0-255 0.2mm 01 1
0.2mm)[Tray1] Thicker
Lead Regi Adjustment Qty by media (in steps of
1645 0-255 0.2mm 02 2
0.2mm)[Tray1] Recycled
Lead Regi Adjustment Qty by media (in steps of
1646 0-255 0.2mm 00 0
0.2mm)[Tray1] Custom1
Lead Regi Adjustment Qty by media (in steps of
1647 0-255 0.2mm 00 0
0.2mm)[Tray1] Custom2
Intervals of PV at which to execute JobEndProCon for FC
168C 0-255 PV 19 25
Normal(New)
Intervals of PV at which to execute JobEndProCon for FC
168D 0-255 PV 19 25
Warning
Intervals of PV at which to execute JobEndProCon for FC
168E 0-255 PV 19 25
Near Empty(Empty)
Intervals of PV at which to execute JobEndProCon for
168F 0-255 PV 1E 30
BW Normal(New)
Intervals of PV at which to execute JobEndProCon for
1690 0-255 PV 1E 30
BW Warning
Intervals of PV at which to execute JobEndProCon for
1691 0-255 PV 1E 30
BW Near Empty(Empty)
Intervals of PV at which to execute Forced ProCon for FC
1692 0-255 PV 32 50
Normal(New)
Intervals of PV at which to execute Forced ProCon for FC
1693 0-255 PV 32 50
Warning
Intervals of PV at which to execute Forced ProCon for FC
1694 0-255 PV 19 25
Near Empty(Empty)
Intervals of PV at which to execute Forced ProCon for
1695 0-255 PV 3C 60
BW Normal(New)
Intervals of PV at which to execute Forced ProCon for
1696 0-255 PV 3C 60
BW Warning
Intervals of PV at which to execute Forced ProCon for
1697 0-255 PV 1E 30
BW Near Empty(Empty)
16A0 0-65535 - 00 0
Vdark Average
16A0 - - 00 -
16A2 0-65535 - 02 688
Vcln Average
16A3 - - B0 -
16AA 0-65535 - 02 512
RADC TC Y
16AB - - 00 -
16AC 0-65535 - 02 512
RADC TC M
16AD - - 00 -
16AE 0-65535 - 02 512
RADC TC C
16AF - - 00 -
6 – 42
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
16B0 0-65535 - 02 512
RADC TC K
16B1 - - 00 -
16B6 0-65535 - 02 512
RADC SAD Y
16B7 - - 00 -
16B8 0-65535 - 02 512
RADC SAD M
16B9 - - 00 -
16BA 0-65535 - 02 512
RADC SAD C
16BB - - 00 -
16BC 0-65535 - 02 512
RADC SAD K
16BD - - 00 -
16CE 0-1023 - 00 164
TC Setting Control Reference Value Y
16CF - - A4 -
16D0 0-1023 - 00 211
TC Setting Control Reference Value M
16D1 -- - D3 -
16D2 0-1023 - 00 215
TC Setting Control Reference Value C
16D3 - - D7 -
16D4 0-1023 - 00 164
TC Setting Control Reference Value K
16D5 - - A4 -
16D6 0-1023 - 00 164
TC Control Target Value Y
16D7 - - A4 -
16D8 0-1023 - 00 211
TC Control Target Value M
16D9 - - D3 -
16DA 0-1023 - 00 215
TC Control Target Value C
16DB - - D7 -
16DC 0-1023 - 00 164
TC Control Target Value K
16DD - - A4 -
16DE 0-1023 - 00 185
SAD Setting Control Reference Value Y
16DF - - B9 -
16E0 0-1023 - 00 166
SAD Setting Control Reference Value M
16E1 - - A6 -
16E2 0-1023 - 00 154
SAD Setting Control Reference Value C
16E3 - - 9A -
16E4 0-1023 - 00 227
SAD Setting Control Reference Value K
16E5 - - E3 -
16E6 0-1023 - 00 185
SAD Control Target Value Y
16E7 - - B9 -
16E8 0-1023 - 00 166
SAD Control Target Value M
16E9 - - A6 -
16EA 0-1023 - 00 154
SAD Control Target Value C
16EB - - 9A -
16EC 0-1023 - 00 227
SAD Control Target Value K
16ED - - E3 -
17A2 HW Error History (5 errors back) Error No. 0-16777215 PV 00 0
17A3 HW Error History (5 errors back) Counter(High) 0-16777215 PV 00 0
17A4 HW Error History (5 errors back) Counter(Middle) 0-16777215 PV 00 0
17A5 HW Error History (5 errors back) Counter(Low) 0-16777215 PV 00 0
6 – 43
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
17A6 HW Error History (4 errors back) Error No. 0-16777215 PV 00 0
17A7 HW Error History (4 errors back) Counter(High) 0-16777215 PV 00 0
17A8 HW Error History (4 errors back) Counter(Middle) 0-16777215 PV 00 0
17A9 HW Error History (4 errors back) Counter(Low) 0-16777215 PV 00 0
17AA HW Error History (3 errors back) Error No. 0-16777215 PV 00 0
17AB HW Error History (3 errors back) Counter(High) 0-16777215 PV 00 0
17AC HW Error History (3 errors back) Counter(Middle) 0-16777215 PV 00 0
17AD HW Error History (3 errors back) Counter(Low) 0-16777215 PV 00 0
17AE HW Error History (2 errors back) Error No. 0-16777215 PV 00 0
17AF HW Error History (2 errors back) Counter(High) 0-16777215 PV 00 0
17B0 HW Error History (2 errors back) Counter(Middle) 0-16777215 PV 00 0
17B1 HW Error History (2 errors back) Counter(Low) 0-16777215 PV 00 0
HW Error History (the error before the latest one) Error
17B2 0-16777215 PV 00 0
No.
HW Error History (the error before the latest one)
17B3 0-16777215 PV 00 0
Counter(High)
HW Error History (the error before the latest one)
17B4 0-16777215 PV 00 0
Counter(Middle)
HW Error History (the error before the latest one)
17B5 0-16777215 PV 00 0
Counter(Low)
17B6 HW Error History (the latest) Error No. 0-16777215 PV 00 0
17B7 HW Error History (the latest) Counter(High) 0-16777215 PV 00 0
17B8 HW Error History (the latest) Counter(Middle) 0-16777215 PV 00 0
17B9 HW Error History (the latest) Counter(Low) 0-16777215 PV 00 0
17BA Environment (Temp) Sensor Error details 0-255 - 00 0
17BC Firmware Error details: 2 errors back Details 0-255 - 00 0
17BD Firmware Error details: 2 errors back Address H 0-255 - 00 0
17BE Firmware Error details: 2 errors back Address L 0-255 - 00 0
17BF Firmware Error details: 2 errors back data 0-255 - 00 0
Firmware Error details: the error before the latest one
17C0 0-255 - 00 0
Details
Firmware Error details: the error before the latest one
17C1 0-255 - 00 0
Address H
Firmware Error details: the error before the latest one
17C2 0-255 - 00 0
Address L
17C3 Firmware Error details: the error before the latest one data 0-255 - 00 0
17C4 Firmware Error details: the latest Details 0-255 - 00 0
17C5 Firmware Error details: the latest Address H 0-255 - 00 0
17C6 Firmware Error details: the latest Address L 0-255 - 00 0
17C7 Firmware Error details: the latest data 0-255 - 00 0
17C8 Motor Fail details 0-255 - 00 0
17C9 FanMotorFailure details 0-255 - 00 0
17CA CTD SensorError (Pro Con) details 2 0-255 - 00 0
17CB NV-RAM Error(U6) details Details 0-255 - 00 0
17CC NV-RAM Error(U6) details Address (H) 0-255 - 00 0
17CD NV-RAM Error(U6) details Address (L) 0-255 - 00 0
17CE NV-RAM Error(U6) details data 0-255 - 00 0
6 – 44
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
17CF ROS Fail(U2) details 0-255 - 00 0
17D0 FUSER Error(U4) History 1st 0-255 - 00 0
17D1 FUSER Error(U4) History 2nd 0-255 - 00 0
17D2 FUSER Error(U4) History 3rd 0-255 - 00 0
17D3 FUSER Error(U4) History 2 errors back 0-255 - 00 0
17D4 FUSER Error(U4) History the error before 0-255 - 00 0
17D5 FUSER Error(U4) History latest 0-255 - 00 0
17D6 CTD SensorError (Pro Con) details 2 0-255 - 00 0
17D8 Fixed Temp with Environment Sensor disabled 0-255 - 16 22
17D9 Fixed Humidity with Environment Sensor disabled 0-255 - 32 50
17DA Exit Jam Qty dummy 0-16777215 sheet 00 0
17DB Exit Jam Qty High - sheet 00 0
17DC Exit Jam Qty Middle - sheet 00 0
17DD Exit Jam Qty Low - sheet 00 0
17DE HW Error2 History (5 errors back) 1st 0-255 - 00 0
17DF HW Error2 History (4 errors back) 2nd 0-255 - 00 0
17E0 HW Error2 History (3 errors back) 3rd 0-255 - 00 0
17E1 HW Error2 History (2 errors back) 2 errors back 0-255 - 00 0
HW Error2 History (the error before the latest one) the
17E2 0-255 - 00 0
error before
17E3 HW Error2 History (the latest) latest 0-255 - 00 0
To 1 at init.c. To 0 at print start. This makes it known that
17FC 0-255 - 00 0
data is reset during printing.
17FD NVM Version Information Test 0-255 - 06 6
17FE NVM Version Information Minor 0-255 - 00 0
17FF NVM Version Information Major 0-255 - 02 2
6 – 45
Chapter 6 General
Reference Only
Add Default
Remarks Range Unit
(Hex) Hex Dec
1032 Printer Life Counter dummy 0-16777215 PV 00 0
1033 Printer Life Counter High - - 00 0
1034 Printer Life Counter Middle - - 00 0
1035 Printer Life Counter Low - - 00 0
1036 SSI PV Counter dummy 0-16777215 PV 00 0
1037 SSI PV Counter High - - 00 0
1038 SSI PV Counter Middle - - 00 0
1039 SSI PV Counter Low - - 00 0
103A Tray1 PV Counter dummy 0-16777215 PV 00 0
103B Tray1 PV Counter High - - 00 0
103C Tray1 PV Counter Middle - - 00 0
103D Tray1 PV Counter Low - - 00 0
103E Tray2 PV Counter dummy 0-16777215 PV 00 0
103F Tray2 PV Counter High - - 00 0
1040 Tray2 PV Counter Middle - - 00 0
1041 Tray2 PV Counter Low - - 00 0
1042 Duplex PV Counter dummy 0-16777215 PV 00 0
1043 Duplex PV Counter High - - 00 0
1044 Duplex PV Counter Middle - - 00 0
1045 Duplex PV Counter Low - - 00 0
1046 FUSER Life Counter (sheet) dummy 0-16777215 PV 00 0
1047 FUSER Unit Life Counter (sheet) High - - 00 0
1048 FUSER Unit Life Counter (sheet) Middle - - 00 0
1049 FUSER Unit Life Counter (sheet) Low - - 00 0
104A FUSER Unit Pre-Warning Threshold dummy 0-16777215 PV 00 45000
104B FUSER UNIT Unit Pre-Warning Threshold High - - 00 -
104C FUSER UNIT Unit Pre-Warning Threshold Middle - - AF -
104D FUSER UNIT Unit Pre-Warning Threshold Low - - C8 -
104E FUSER UNIT Unit Warning Threshold dummy 0-16777215 PV 00 50000
104F FUSER UNIT Unit Warning Threshold High - - 00 -
1050 FUSER UNIT Unit Warning Threshold Middle - - C3 -
1051 FUSER UNIT Unit Warning Threshold Low - - 50 -
1052 FUSER UNIT Unit Life Limit Threshold dummy 0-16777215 PV 00 0
1053 FUSER UNIT Unit Life Limit Threshold High - - FF 255
1054 FUSER UNIT Unit Life Limit Threshold Middle - - FF 255
1055 FUSER UNIT Unit Life Limit Threshold Low - - FF 255
1066 DTB Life PV Counter dummy 0-16777215 PV 00 0
1067 DTB Life PV Counter High - - 00 0
1068 DTB Life PV Counter Middle - - 00 0
1069 DTB Life PV Counter Low - - 00 0
106A DTB PV Pre-Warning Threshold dummy 0-16777215 PV 00 16777215
106B DTB PV Pre-Warning Threshold High - - FF -
106C DTB PV Pre-Warning Threshold Middle - - FF -
106D DTB PV Pre-Warning Threshold Low - - FF -
6 – 46
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
106E DTB PV Warning Threshold dummy 0-16777215 PV 00 16777215
106F DTB PV Warning Threshold High - - FF -
1070 DTB PV Warning Threshold Middle - - FF -
1071 DTB PV Warning Threshold Low - - FF -
1072 DTB PV Limit Threshold dummy 0-16777215 PV 00 16777215
1073 DTB PV Limit Threshold High - - FF -
1074 DTB PV Limit Threshold Middle - - FF -
1075 DTB PV Limit Threshold Low - - FF -
1076 DTB Life Round Time (cycle qty) Counter dummy 0-16777215 cycle 00 0
1077 DTB Life Round Time (cycle qty) Counter High - - 00 0
1078 DTB Life Round Time (cycle qty) Counter Middle - - 00 0
1079 DTB Life Round Time (cycle qty) Counter Low - - 00 0
DTB Round Time (cycle qty) Pre-Warning Threshold
107A 0-16777215 cycle 00 4151636
dummy
DTB Round Time (cycle qty) Pre-Warning Threshold
107B - - 3F -
High
DTB Round Time (cycle qty) Pre-Warning Threshold
107C - - 59 -
Middle
DTB Round Time (cycle qty) Pre-Warning Threshold
107D - - 54 -
Low
107E DTB Round Time (cycle qty) Warning Threshold dummy 0-16777215 cycle 00 5189546
107F DTB Round Time (cycle qty) Warning Threshold High - - 4F -
1080 DTB Round Time (cycle qty) Warning Threshold Middle - - 2F -
1081 DTB Round Time (cycle qty) Warning Threshold Low - - AA -
1082 DTB Round Time (cycle qty) Limit Threshold dummy 0-16777215 cycle 00 16777215
1083 DTB Round Time (cycle qty) Limit Threshold High - - FF -
1084 DTB Round Time (cycle qty) Limit Threshold Middle - - FF -
1085 DTB Round Time (cycle qty) Limit Threshold Low - - FF -
1086 DTB Life Waste Toner Counter dummy 0-16777215 - 00 0
1087 DTB Life Waste Toner Counter High - - 00 0
1088 DTB Life Waste Toner Counter Middle - - 00 0
1089 DTB Life Waste Toner Counter Low - - 00 0
DTB Waste Toner Counter Pre-Warning Threshold
108A 0-16777215 - 00 225000
dummy
108B DTB Waste Toner Counter Pre-Warning Threshold High - - 03 -
DTB Waste Toner Counter Pre-Warning Threshold
108C - - 6E -
Middle
108D DTB Waste Toner Counter Pre-Warning Threshold Low - - E8 -
108E DTB Waste Toner Counter Warning Threshold dummy 0-16777215 - 00 300000
108F DTB Waste Toner Counter Warning Threshold High - - 04 -
1090 DTB Waste Toner Counter Warning Threshold Middle - - 93 -
1091 DTB Waste Toner Counter Warning Threshold Low - - E0 -
1092 DTB Waste Toner Counter Limit Threshold dummy 0-16777215 - 00 320000
1093 DTB Waste Toner Counter Limit Threshold High - - 04 -
1094 DTB Waste Toner Counter Limit Threshold Middle - - E2 -
1095 DTB Waste Toner Counter Limit Threshold Low - - 00 -
6 – 47
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
DTB Life Total Dispense Time Counter (Related to
1096 0-16777215 disp time 00 0
Waste.) dummy
DTB Life Total Dispense Time Counter (Related to
1097 - - 00 0
Waste.) High
DTB Life Total Dispense Time Counter (Related to
1098 - - 00 0
Waste.) Middle
DTB Life Total Dispense Time Counter (Related to
1099 - - 00 0
Waste.) Low
109A DTB Life Pixel Count Counter dummy 0-16777215 pixel 00 0
109B DTB Life Pixel Count Counter High - - 00 0
109C DTB Life Pixel Count Counter Middle - - 00 0
109D DTB Life Pixel Count Counter Low - - 00 0
109E DTB Jam Counter (Related to Waste.) dummy 0-16777215 sheet 00 0
109F DTB Jam Counter (Related to Waste.) High - - 00 0
10A0 DTB Jam Counter (Related to Waste.) Middle - - 00 0
10A1 DTB Jam Counter (Related to Waste.) Low - - 00 0
10A2 Total Dispense Time Y Counter dummy 0-16777215 disp time 00 0
10A3 Total Dispense Time Y Counter High - - 00 0
10A4 Total Dispense Time Y Counter Middle - - 00 0
10A5 Total Dispense Time Y Counter Low - - 00 0
10A6 Total Dispense Time M Counter dummy 0-16777215 disp time 00 0
10A7 Total Dispense Time M Counter High - - 00 0
10A8 Total Dispense Time M Counter Middle - - 00 0
10A9 Total Dispense Time M Counter Low - - 00 0
10AA Total Dispense Time C Counter dummy 0-16777215 disp time 00 0
10AB Total Dispense Time C Counter High - - 00 0
10AC Total Dispense Time C Counter Middle - - 00 0
10AD Total Dispense Time C Counter Low - - 00 0
10AE Total Dispense Time K Counter dummy 0-16777215 disp time 00 0
10AF Total Dispense Time K Counter High - - 00 0
10B0 Total Dispense Time K Counter Middle - - 00 0
10B1 Total Dispense Time K Counter Low - - 00 0
6 – 48
Chapter 6 General
Do not edit the following items unless instructed by the technical department.
Add Default
Remarks Range Unit
(Hex) Hex Dec
User Mode PPM-GROUP[F/C]
0=8.0ppm
1730 1=12.0ppm 0-255 - 01 1
2=unused
3=16.0ppm
User Mode PPM-GROUP[BW]
0=8.0ppm
1731 1=12.0ppm 0-255 - 03 3
2=unused
3=16.0ppm
User Mode Set Temp (52.5mm/sec)
1732 0-255 - B4 180
can be set in a range of 140 to 200 (8Ch to C8h)°C.
User Mode Set Temp (78.75mm/sec)
1733 0-255 - B4 180
can be set in a range of 160 to 200 (A0h to C8h)°C.
User Mode Set Temp (105mm/sec)
1734 0-255 - B4 180
can be set in a range of 160 to 200 (A0h to C8h)°C.
Difference between Set Temp in User Mode and Upper
1735 Limit (52.5mm/sec) 0-255 - 14 20
can be set in a range of 0 to 130 (00h to 82h)°C.
Difference between Set Temp in User Mode and Upper
1736 Limit (78.75mm/sec) 0-255 - 14 20
can be set in a range of 0 to 130 (00h to 82h)°C.
Difference between Set Temp in User Mode and Upper
1737 Limit (105mm/sec) 0-255 - 14 20
can be set in a range of 0 to 130 (00h to 82h)°C.
1738 Fixed Vtr1/ Table Simplex [0] Vtr1 0-255 - 00 0
1739 Fixed Vtr1/ Table Simplex [0] 0-255 - 00 0
173A Fixed Vtr1/ Table Simplex [1] Vtr1 0-255 - 00 0
173B Fixed Vtr1/ Table Simplex [1] 0-255 - 00 0
173C Fixed Vtr1/ Table Simplex [2] Vtr1 0-255 - 00 0
173D Fixed Vtr1/ Table Simplex [2] 0-255 - 00 0
173E Fixed Vtr1/ Table Simplex [3] Vtr1 0-255 - 00 0
173F Fixed Vtr1/ Table Simplex [3] 0-255 - 00 0
1740 Fixed Vtr1/ Table Simplex [4] Vtr1 0-255 - 00 0
1741 Fixed Vtr1/ Table Simplex [4] 0-255 - 00 0
1742 Fixed Vtr1/ Table Simplex [5] Vtr1 0-255 - 00 0
1743 Fixed Vtr1/ Table Simplex [5] 0-255 - 00 0
1744 Fixed Vtr1/ Table Simplex [6] Vtr1 0-255 - 00 0
1745 Fixed Vtr1/ Table Simplex [6] 0-255 - 00 0
1746 Fixed Vtr1/ Table Simplex [7] Vtr1 0-255 - 00 0
1747 Fixed Vtr1/ Table Simplex [7] 0-255 - 00 0
1748 Fixed Vtr1/ Table Simplex [8] Vtr1 0-255 - 00 0
1749 Fixed Vtr1/ Table Simplex [8] 0-255 - 00 0
174A Fixed Vtr1/ Table Duplex [0] Vtr1 0-255 - 00 0
174B Fixed Vtr1/ Table Duplex [0] 0-255 - 00 0
174C Fixed Vtr1/ Table Duplex [1] Vtr1 0-255 - 00 0
174D Fixed Vtr1/ Table Duplex [1] 0-255 - 00 0
6 – 49
Chapter 6 General
Add Default
Remarks Range Unit
(Hex) Hex Dec
174E Fixed Vtr1/ Table Duplex [2] Vtr1 0-255 - 00 0
174F Fixed Vtr1/ Table Duplex [2] 0-255 - 00 0
1750 Fixed Vtr1/ Table Duplex [3] Vtr1 0-255 - 00 0
1751 Fixed Vtr1/ Table Duplex [3] 0-255 - 00 0
1752 Fixed Vtr1/ Table Duplex [4] Vtr1 0-255 - 00 0
1753 Fixed Vtr1/ Table Duplex [4] 0-255 - 00 0
1754 Fixed Vtr1/ Table Duplex [5] Vtr1 0-255 - 00 0
1755 Fixed Vtr1/ Table Duplex [5] 0-255 - 00 0
1756 Fixed Vtr1/ Table Duplex [6] Vtr1 0-255 - 00 0
1757 Fixed Vtr1/ Table Duplex [6] 0-255 - 00 0
1758 Fixed Vtr1/ Table Duplex [7] Vtr1 0-255 - 00 0
1759 Fixed Vtr1/ Table Duplex [7] 0-255 - 00 0
175A Fixed Vtr1/ Table Duplex [8] Vtr1 0-255 - 00 0
175B Fixed Vtr1/ Table Duplex [8] 0-255 - 00 0
6 – 50
Chapter 6 General
Chain OFF/
Description Name Value Label Default Details Access
-Link ON
Activity Report: second priority 0: Remote Terminal name
701-009 setting for showing remote SEL_OPP_NAME (to be displayed only when 1 CE
terminal the protocol is unique.)
0: Not forward
Set whether to forward received 1: Forward only at error
701-010
FAX
FORWARD_SET
occurrence
0 USER
2: Always forward
Set whether to print when 0: Not print at forward
701-011
forwarding received FAX
FORWARD_PRINT
1: Print at forward
0 USER
Action at error occurrence in
0: Not print
701-012 forwarding received FAX with FWD_ERR_PRN_NA_PRINT
1: Print
1 USER
"Not print at forward" selected.
0x00: Normal
0x01:400,300,200,100
0x02:R16x15.4,R8x15.4,R
8x7.7,R8x3.85
0x04:R8x15.4,R8x7.7,RR
790-401 Receive Resolution selection G3M_RX_RESO 8x3,85 0x00 CE
0x08:300,200,100
0x10:200,100
0x20:R8x7.7,R8x3.85
0x40:100
0x80:R8x3.85
0: PB
820-001 Dial Type DIALLING_TYPE 1: DP10 0 USER
2: DP20
The output of monitor sounds
0: normal mode from the speaker at FAX
821-101 Operation Mode SYS_MACHINE_MODE 0 CE
1: maintenance mode communication requires
selection of "1".
Determine which action to take
if an error occurs during storing
Action to take after such an
jobs to send. To fax all pages
error occurs as "memory over 0: Delete all.
821-201 CONTINUE_ILLEGAL 1 already scanned, select "1". To CE
capacity" because of stored jobs 1: Output stored docs.
delete all pages scanned/being
to send
scanned/to be scanned, select
"0".
Interrupts receiving FAX.
Threshold of Remaining
821-202 Memory (%) to prohibit THRESH_MEMRX 0 ~ 100:0% ~ 100% 0 CE
receiving FAX (with Color FAX
disabled)
Threshold of Remaining
821-203 Memory (%) to switch to THRESH_RXPRINT 0 ~ 99:0% ~ 99% 20 CE
immediate receiving
Threshold of Remaining
Memory (%) to interrupt storing
821-204 THRESH_MEMTX 0 ~ 100:0% ~ 100% 0 CE
docs to send and to prohibit
starting storing docs to send.
0: Disable
821-205 Disable/Enable Color FAX CAPAB_COLOR_FAX
1: Enable
0 USER
Threshold of Remaining
0:0.5MB
Memory (%) to disable
821-206 THRESH_COLOR_FAX_RX 1:1.0MB 0 CE
receiving FAX (with Color FAX
2:1.5MB
enabled)
Threshold of Remaining
821-207 Memory (%) to start garbage THRESH_GC_START 0 ~ 99:0% ~ 99% 50 CE
collection
Page Margin
821-401 PAGE_MARGIN 0 ~ 127:0mm ~ 127mm 20 CE
(Reduction: OFF)
6 – 51
Chapter 6 General
Chain OFF/
Description Name Value Label Default Details Access
-Link ON
0: Page feed
Auto Reduction 1: Discard without page
821-403 RECEIVE_REDUCTION
feed
0 USER
2: Auto reduce
Max amount of 1-page data in 0 ~ 64:0 ~ 4MB
821-406 COLOR_RX_PAGE_LIMIT 16 CE
color receiving (1step=64KB)
0:OFF
821-407 Duplex Print Setting DUPLEX_PRINT_ENABLE
1:ON
0 USER
0:OFF
821-411 Auto output of Activity Report AUTO_LOG_PRINT 1 USER
1:ON
Page Margin
821-412 PAGE_MARGIN_REDUCTION 0 ~ 127:0mm ~ 127mm 30 CE
(Reduction: ON)
0:PSTN
825-002 Line Type LINE_TYPE
1:PBX
0 USER
Time before switching to PB by
Time before the switching of the ":" during pulse dialing. Waits
0 ~ 255:0ms ~ 2550ms
825-004 relay at pulse dialing (Waiting DP_RELAY_DELAY 1 for this system-data-specified CE
10ms/step
time until the line stabilizes) length of time after dial pulses,
before sending out PB.
0: Prohibit
825-005 Permit/Prohibit DRPD Setting DRPD_ENABLE
1: Permit
1 DISTINCTIVE RING setting USER
0:reserve
1:pattern1
2:pattern2
For details, see "FAX Auto
3:pattern3
825-006 DRPD Setting DRPD_SETTING
4:pattern4
4 Switching" in FAX functional USER
specifications.
5:pattern5
6:pattern6
7:pattern7
If Prohibited is selected, the MC
0: DP20 permitted operates using 10PPS even if
825-013 20PPS Pulse Dial DIS_DP_20PPS 1 CE
1: DP20 prohibited 20PPS is selected in
"DIAL_TYPE".
0:Tel only
1:FAX only
825-014 Auto Receive Switching Mode AUTO_ANSWER_SELECT 2:TEL/FAX 1 USER
3:ANS/FAX
4:DRPD
0 ~ 255:0s ~ 255s
0 ~ 255:0s ~ 255s
6 – 52
Chapter 6 General
Chain OFF/
Description Name Value Label Default Details Access
-Link ON
0:400Hz
1:350Hz ~ 450Hz
Busy Tone Detectable
825-028 Busy Tone Frequency BUSYTONE_FREQ 2:300Hz ~ 500Hz 3 CE
Frequency setting
3:450Hz ~ 650Hz
4:245Hz ~ 650Hz
0:ON/OFF 0.4 ~ 0.6s
(twice)
1:ON/OFF 0.2 ~ 0.3s(4
times), ON/OFF 0.4 ~
0.6s(twice)
2:ON/OFF 0.2 ~ 0.3s(4
times)
3:ON/OFF 0.12 ~ 0.44s
(3 times)
Busy Tone Detectable Pattern
825-029 Busy Tone Pattern BUSYTONE_PATTERN 4:ON/OFF 0.3 ~ 0.8s 1 CE
setting
(twice)
5:ON/OFF 0.2 ~ 0.6s
(twice)
6:ON/OFF 0.5 ~ 1s
(twice)
7:ON/OFF 0.12 ~ 1.2s
(twice)
8:ON 800 ~ 1.2S,OFF 3.2
~ 4.8s(twice)
Permit/Prohibit Busy Tone 0:Prohibit
825-030 BUSYTONE_DETECTION 1 Busy Tone Detection setting CE
Detection when calling out 1:Permit
Re-call out this system-data-
specified number of times when
any of the conditions is met.
【Busy Tone Detection
"Prohibited"】
・An error has occurred during
FAX communication.
825-031 Resend Quantity NUMBER_OF_RESEND 0 ~ 5: 0 to 5 1
【Busy Tone Detection
CE
"Permitted"】
・An error has occurred during
FAX communication.
・Over with no response from
the other party.
825-045 Ring Threshold DAA_REG730 0x00 ~ 0xFF 0xE8 DAA Register 730 setting CE
825-046 Complex DAA_REG731 0x00 ~ 0x02 0x02 DAA Register 731 setting CE
825-047 DCCurve DAA_REG733 0x00 ~ 0x04 0x02 SiDAA Register 733 setting CE
825-048 Rmake DAA_REG734 0x00 ~ 0xFF 0x01 SiDAA Register 734 setting CE
825-049 FastEdgePulseDial DAA_REG74F 0x00 ~ 0x01 0x01 SiDAA Register 74F setting CE
6 – 53
Chapter 6 General
Chain OFF/
Description Name Value Label Default Details Access
-Link ON
"OR" of each bit enables the use
0x00 ~ 0xFF
of system data set by nation.
0x01: Reserve
0x02: Reserve 0x01:Reserve
0x04: Check RING with 0x02:Reserve
Line Monitor ON 0x04:Decide to detect RING
825-050 SiDAA Operation Mode DAA_MODE 0x08: Reserve 0x00 when Line Monitor is ON. CE
0x10: Reserve 0x08:Reserve
0x20: Reserve 0x10:Reserve
0x40: Reserve 0x20:Reserve
0x80: Reserve 0x40:Reserve
0x80:Reserve
0:Low
Selection of External Tel Hook
825-054 OFF HOOK Threshold selection ONHOOK_LVS_THRESH_HI 1:Medium 1
Status Detection Threshold
USER
2:High
UNWANTED_REMOTE_PREVENTI 0: Prohibit
825-060 DM Prevention function
ON 1: Permit
0 USER
0:N
825-062 Dial Pulse Quantity NUM_DIAL_PULSE 1:10-N 0 DP Pulse Qty selection CE
2:N+1
0 ~ 255:0ms ~ 255ms
825-063 PB Sending Time PB_TONE_TIME 100 PB (DTMF) Signal sending time CE
1ms/step
0 ~ 255:0ms ~ 255ms
825-064 PB Pause Time PB_INTERDIGIT 120 PB minimum pause time CE
1ms/step
DTMF Sending Attenuation
825-065 PB_ATT_LEVEL 4 ~ 15:-4dbm ~ -15dBm 6 DTMF Sending Level setting CE
Level
0:2.0dB
1:2.5dB
2:3.0dB
Set a level difference between
3:3.5dB
high-pass and low-pass
4:4.0dB
DTMF difference between high- frequencies in PB (DTMF)
825-066 PB_LEVEL_SUB 5:4.5dB 0 CE
pass and low-pass levels dialing.
6:5.0dB
Level difference:high-pass to
12:0dB
low-pass
13:0.5dB
14:1.0dB
15:1.5dB
1 ~ 106:1ms ~ 106ms
825-067 10PPS Make Time MAKE_10PPS 31 CE
1ms/step
1 ~ 106:1ms ~ 106ms
825-068 10PPS Break Time BREAK_10PPS 67 CE
1ms/step
1 ~ 106:1ms ~ 106ms
825-069 20PPS Make Time MAKE_20PPS 16 CE
1ms/step
1 ~ 106:1ms ~ 106ms
825-070 20PPS Break Time BREAK_20PPS 34 CE
1ms/step
0 ~ 255:0ms ~ 5110ms
825-071 DP Interdigit Pause Time DP_INTERDIGIT 36 CE
20ms/step
Pause Time. When pause "-" is
0 ~ 255:0ms ~ 25500ms pressed, allow this system-data-
825-072 (4/0.1) Pause Time PAUSE_TIME 40 CE
100ms/step specified time before dialing the
next dial data.
3 ~ 255:3s ~ 255s With PBX connected, time from
-- The setting range below when the line gets connected to
applies to South Africa the start of dialing
825-073 Blind Dial Time BLIND_TIME 3 CE
only. (An increase of approx. 1.3 sec
1 ~ 255:1s ~ 255s from a setting value due to
modem restrictions)
Time to time out Dial Tone 0 ~ 255:0s ~ 255s Used as timeout when Dial Tone
825-074 TIME_TO_DETECT_DIALTONE 20 CE
Detection 1S/step cannot be detected.
10 ~ 255:200ms ~ Time before deciding External
825-079 ONHOOK Detection Time ONHOOK_DETECT_TIME 5100ms 65 Tel is on hook when it is put on CE
20ms/step hook.
Time before deciding External
OFF HOOK detection time with 15 ~ 255s:300ms ~
Tel is off hook when it is taken
825-080 RING Signal not existing on the OFFHOOK_DETECT_TIME 5100ms 15 CE
off hook with RING Signal not
line. 20ms/step
having come.
Time before deciding External
15 ~ 255ms 300ms ~
OFF HOOK detection time with Tel is off hook when it is taken
825-081 OFFHOOK_DETECT_TIME_RING 5100ms 15 CE
RING Signal existing on the line off hook with RING Signal
20ms/step
coming.
0: Mute
1: low
825-083 Ring Volume setting RINGER_VOLUME
2: medium
3 USER
3: high
6 – 54
Chapter 6 General
Chain OFF/
Description Name Value Label Default Details Access
-Link ON
External Tel Calling Frequency 6250 ~ 65535:3125μs ~
825-084 EX_RINGER_FREQ_ON_TIME 62500 0.5μs/step CE
ON 31250μs
External Tel Calling Frequency 6250 ~ 65535:3125μs ~
825-085 EX_RINGER_FREQ_OFF_TIME 62500 0.5μs/step CE
OFF 31250μs
5 ~ 250:100ms ~ Pseudo-ring Back Tone/External
External Tel Calling ON Time
825-086 EX_RINGER_ON_T1 5000ms 50 Speaker Ringing Pattern ON CE
T1
20ms/step Time 1
5 ~ 250:100ms ~ Pseudo-ring Back Tone/External
External Tel Calling OFF Time
825-087 EX_RINGER_OFF_T2 5000ms 100 Speaker Ringing Pattern OFF CE
T2
20ms/step Time 1
5 ~ 250:100ms ~ Pseudo-ring Back Tone/External
External Tel Calling ON Time
825-088 EX_RINGER_ON_T3 5000ms 50 Speaker Ringing Pattern ON CE
T3
20ms/step Time 2
5 ~ 250:100ms ~ Pseudo-ring Back Tone/External
External Tel Calling OFF Time
825-089 EX_RINGER_OFF_T4 5000ms 100 Speaker Ringing Pattern OFF CE
T4
20ms/step Time 2
0: Detect Set whether to detect dial tone
825-090 Public Line Dial Tone Detection DIS_DIALTONE_PSTN 1 CE
1: Not detect with PSTN connected.
The timing of starting sending
825-092 MANUAL_CED_START_TIME 0 ~ 255:0ms ~ 25500ms 0 100ms/step CE
CED Signal at manual receiving
The timing of starting sending
825-093 CNG_SEND_START_TIME 0 ~ 255:0ms ~ 25500ms 30 100ms/step CE
CNG Signal
The timing of starting sending
825-094 MANUAL_CNG_START_TIME 0 ~ 255:0ms ~ 25500ms 0 100ms/step CE
CNG at manual send
0:OFF
825-096 Remote Receive REMOTE_RCV_MODE
1:ON
0 USER
825-097 Remote Receive DTMF No. 1 REMOTE_RCV_DTMF1 0~9 0 USER
825-098 Remote Receive DTMF No. 2 REMOTE_RCV_DTMF2 0~9 0 USER
825-099 Ring ON Judge Time RING_ON_JUDGE 0 ~ 255 1ms/step 155 CE
825-202 FastEdgePulseDial2 DAA_REG732 0x00 ~ 0x02 0x00 DAA Register 732 setting CE
6 – 55
Chapter 6 General
Chain OFF/
Description Name Value Label Default Details Access
-Link ON
0,1,2
0: CED & V.21 Preamble
Selection of criteria for
825-605 CNG_STOP_SELECT detected 0 USER
stopping sending CNG
1: CED detected
2: V21 Preamble detected
Criterion (rate) for sending RTN
825-608 RTN_TX_RATE 0 ~ 100:0% ~ 100% 5 1%/step CE
Command
Criterion (continuous-line qty)
825-609 RTN_TX_LINE 0 ~ 255:0line ~ 255line 5 1line/step CE
for sending RTN Command
T1 Timer Value right after call-
825-610 G3M_CALL_T1_TIMER 0 ~ 255:0s ~ 255s 50 1S/step CE
out
825-618 FSK Monitor Timer Value G3M_FSK_CHK_TIMER 0 ~ 255:0ms ~ 255ms 200 1ms/step CE
825-619 Image Info Send: delayed time ITUT_PIX_DELAY 0 ~ 255:0ms ~ 2500ms 50 10ms/step CE
0:AUTO
825-626 TSI/CIG Sending Timing G3M_TSI_CIG_MODE 1: Always send 0 CE
2: Not send
0: Send
825-627 Send CSI G3M_WITH_CSI 0 CE
1: Not send
0: all 2FTT
825-628 FTT Qty before fallback G3M_FTT_FALLBACK 0 CE
2: all 1FTT
0:1.2sec
825-629 TCF Signal Criterion G3M_TCF_CHECK 0 CE
1:1sec
0:0db(0km)
1:4db(1.9km)
825-630 Send Cable Equalizer G3M_TX_CABLE_EQU 0 CE
2:8db(3.6km)
3:12db(7.2km)
6 – 56
Chapter 6 General
Chain OFF/
Description Name Value Label Default Details Access
-Link ON
If the value of
"DAA_REG731:Complex" is
"1", it is necessary to set
0:0db(0km) "G3M_RX_CABLE_EQU=4"
1:4db(1.9km) to satisfy communication
825-631 Receive Cable Equalizer G3M_RX_CABLE_EQU 2:8db(3.6km) 0 performance. (When setting this CE
3:12db(7.2km) Chain-Link, see the current
4:Complex=for 1 DAA_REG731value set for
each country. Take care in order
to add a line and a row
properly.)
0:OFF
825-632 TAP HOLD G3M_TAP_HOLD 0 CE
1:Do TAP Hold
0: Not give
825-633 EP Tone G3M_V29_EPT 0 CE
1: Give
0:4Byte system
1:5Byte system
2:6Byte system
3:7Byte system
4:8Byte system
5:9Byte system
825-634 DIS/DTC FIF Send Byte Qty EXTENDED_DIS_DTC 10 CE
6:10Byte system
7:11Byte system
8:12Byte system
9:13Byte system
10:14Byte system (max
capacity)
0: Not capable
825-635 ECM Capacity CAPAB_ECM 1 CE
1: Capable
6 – 57
Chapter 6 General
Chain OFF/
Description Name Value Label Default Details Access
-Link ON
0x00 ~ 0xFF
0x01: 2400bps
0x02: 4800bps
0x04: 7200bps
Instructions 1 on Enable Bit
825-648 G3M_V34_BIT_RATE_ENABLE1 0x08: 9600bps 0xFF CE
Speed
0x10: 12000bps
0x20: 14400bps
0x40: 16800bps
0x80: 19200bps
0x00 ~ 0x3F
0x01: 21600bps
0x02: 24000bps
Instructions 2 on Enable Bit
825-649 G3M_V34_BIT_RATE_ENABLE2 0x04: 26400bps 0x3F CE
Speed
0x08: 28800bps
0x10: 31200bps
0x20: 33600bps
0:1200bps
825-650 Control Channel Bit Speed G3M_V34_CTRL_BIT_RATE 0 CE
1:2400bps
G3M_V34_BIT_RATE_THRESHOL
825-653 Bit Speed Selection: Threshold 0x00 ~ 0xFF 0x09 CE
D
0 ~ 255:0 ~ 25.5S
825-655 V8Te Time G3M_V8_TE_TIME 11 CE
100ms/step
Timeout time from V34 mode 5 ~ 255: 5 to 255 sec
825-656 G3M_V34_CC_TIMER 30 CE
(Phase2) to Control Channel 1sec/step
Set whether to move to G3
0: Prohibit
825-657 mode at V34_CC_TIMER G3M_V34_SHIFT_G3 1 CE
1: Permit
timeout.
0: Not capable
825-658 V34 Capacity CAPAB_V34 1 V.34 Capacity setting CE
1: Capable
ANSam Signal: max sending
825-659 ANSAM_SEND_TIME 1 ~ 255:0.1s ~ 25.5s 40 100ms/step CE
time
Time from line connection to
ANSam Signal sending out
825-660 (An increase of approx. 1.3 sec ANSAM_START_TIME 22 ~ 255:2.2s ~ 25.5s 22 100ms/step CE
from a setting value due to
modem restrictions)
0:MH
1:MR
825-661 Encoding method at send G3M_TX_CODING 3 CE
2:MMR
3:JBIG
0:MH
1:MR
825-662 Encoding method at receive G3M_RX_CODING 3 CE
2:MMR
3:JBIG
-128 ~ 127
825-664 Receive Gain Correction Value RX_GAIN_ADJUSTMENT 1 Shifts a range of receive levels. CE
(0.75dB/step)
0:256octets
825-665 V34 1 Frame Size G3M_V34_FRAME_SIZE 0 CE
1:64octets
0: Not send
825-666 Sending of Manual Send CNG MANUAL_CNG_SIGNAL 1 CE
1: Send
825-667 Tone Sending Level TONE_TX_ATT 0 ~ 15:0dBm ~ -15dBm 10 Sending Level setting CE
0:-43dBm
1:-33dBm
825-668 Incoming Call Level RX_ATT 0 Incoming Call Level setting CE
2:-21dBm
3:-16dBm
0: Not store
825-669 Storage of Decode Error Pages SAVE_ERROR_RX_DATA 1 CE
1: Store
0: 3 lines
825-673 LRLTWO (ref. line) Value DFAULT_JBIG_LRLTWO 0 CE
1: 2 lines
6 – 58
Chapter 6 General
Chain OFF/
Description Name Value Label Default Details Access
-Link ON
Change the 3 pieces of system
data simultaneously.
2400:
CAPAB_V34=Not capable
G3M_TX_MODEM_SPEED=1
G3M_RX_MODEM_SPEED=1
4800:
0:2400,
CAPAB_V34=Not capable
1:4800,
Fax Commu. Speed Setting for G3M_TX_MODEM_SPEED=2
825-701 UI_FAX_SPEED 2:9600, 4 USER
display on panel G3M_RX_MODEM_SPEED=2
3:14400,
9600:
4:33600
CAPAB_V34=Not capable
G3M_TX_MODEM_SPEED=3
G3M_RX_MODEM_SPEED=4
14400:
CAPAB_V34=Not capable
G3M_TX_MODEM_SPEED=5
G3
When
ONHOOK_LVS_THRESH_HI
is " 0 ", this setting is used as
External Tel Hook Status
Detection Threshold.
If a faulty detection of an Ext.
Tel Hook status occurs despite a
Threshold 0 for detection of change of
825-702 EXTEL_HOOK_THRESH_0 0 ~ 255V 6 CE
External Tel Hook Status ONHOOK_LVS_THRESH_HI,
change either
EXTEL_HOOK_THRESH_0 or
2 for action. At this time, decide
a voltage change to be used as a
threshold, using an actual value
measured on a defective line.
When
ONHOOK_LVS_THRESH_HI
is "1", this setting is used as Ext.
Tel Hook Status Detection
Threshold.
If a faulty detection of an Ext.
Tel Hook status occurs despite a
Threshold 1 for detection of change of
825-703 EXTEL_HOOK_THRESH_1 0 ~ 255V 10 CE
External Tel Hook Status ONHOOK_LVS_THRESH_HI,
change either
EXTEL_HOOK_THRESH_0 or
2 for action. At this time, decide
a voltage change to be used as a
threshold, using an actual value
measured on a defective line.
When
ONHOOK_LVS_THRESH_HI
is "2", this setting is used as Ext.
Tel Hook Status Detection
Threshold.
If a faulty detection of an Ext.
Tel Hook status occurs despite a
Threshold 2 for detection of change of
825-704 EXTEL_HOOK_THRESH_2 0 ~ 255V 20 CE
External Tel Hook Status ONHOOK_LVS_THRESH_HI,
change either
EXTEL_HOOK_THRESH_0 or
2 for action. At this time, decide
a voltage change to be used as a
threshold, using an actual value
measured on a defective line.
950-001 FORGET_ERROR_secret CE
950-002 CODE_CHECK_secret CE
950-003 PMQAT_BOARD_secret CE
950-004 DONT_DEL_TXFILE 0 CE
950-005 DONT_PR_RCVFILE 0 CE
6 – 59
Chapter 6 General
Chain OFF/
Description Name Value Label Default Details Access
-Link ON
950-006 MON_SPEED_38400 0 CE
950-007 COMM_TIME_MEASURE 0 CE
950-008 WITHOUT_ICM 0 CE
950-009 COMM_PARAM 0 CE
950-010 EQM_READ 0 CE
950-011 AGCVAL_READ 0 CE
950-012 FAXCOM_DEBUG_INFO 1 CE
950-013 G3M_V8_SHIFT_G3 1 CE
950-014 SERIMON_RX_ENABLE 0 CE
950-015 CODEC_DEBUG_DISP 0 CE
950-016 WARMBOOT_DISABLE 0 CE
950-017 FORCED_POLLING 0 CE
950-018 REMOTE_DIAG 1 CE
Selection of Frame Size at ECM 0: Disable
950-019 ECM_RX_64 0 Select a frame size of 64 Bytes. CE
Send 1 : Enable
Selection of Frame Size at ECM 0: Disable
950-020 ECM_TX_64 0 Select a frame size of 64 Bytes. CE
Receive 1 : Enable
0: No limit At capacity declaration, max
Selection of Max Recording- length of recording-paper
950-021 SELECT_LN 1: A4 0 CE
Paper Length allowed to be received can be
2: A4 & B4
950-022 CAPAB_FULLCOLOR 0 CE
0:-43dBm
Frequency Detection Level (for 1:-33dBm
950-118 FREQ_DETECT_LEVEL 2 CE
filter) 2:-26dBm
3:-16dBm
6 – 60
Chapter 6 General
6 – 61
Chapter 6 General
6.4.2 Configuration
The diagnosis provides two modes that have their respective uses (purposes), target operators, and
functions.
Only "CE Mode" is detailed in this manual.
Developer Mode:
This mode is for debugging by developers. It intends to be partially used in the production line.
The mode allows the user to execute the ESS diagnosis, test prints, parameter settings and so
on through the debug terminal.
The functions are activated by commands sent from the serial terminal.Special tool (FX inter-
nal debugging terminal) is required to operate Developer mode.
This mode is protected password.
6 – 62
Chapter 6 General
LCD STOP
MiA02001GA
OK
6 – 63
Chapter 6 General
6.4.3.2 Entering diag. CE (Customer Engineer) mode
1) Turn off the power.
2) Turn on the power while holding down "" and "" keys.
3) Release the fingers from these keys when "the message" is displayed.
4) The "Service Mode", "Printer" and "FAX/Scanner" are displayed. (Entered the Diag. mode.)
NOTE Once FAX/Scanner Diag or Printer Diag is selected, the diag mode cannot be
changed. To change the diag mode, exit the selected diag mode and enter the diag
mode again.
There are two diag modes in the CE (Customer Engineer) diag.
-FAX/Scanner Diag
The menu of the FAX, ADF and Scanner relation.
-Printer Diag
The menu of the printer relation.
NOTE If an error occurs during the diag. sequence, the diagnosis displays the error and
stops, leaving the remaining items unperformed.
Pressing “STOP” or “OK” key releases the error display, and then the menu items
are displayed.
6 – 64
Chapter 6 General
6.4.3.7 Diag. mode menu tree
Menu Tree of the CE (Customer Engineer) Mode is as follows
FlashROM Test
EEPROM Test
Press the Press the
key key
DRAM Test
MAC+PHY Test
ASIC Test
Panel Test
Engine Test
RTC Test
Motor Test
NVM Dig
Settings Edit NVM
SaveNVM to ESS
Initialize Slave
Print Settings
HexDump
Tone Correction
Pixel Counter
Configuration
B/W
Total
FullColor Backup
B/W Backup
Total Backup
FullColor Error
B/W Error
6 – 65
Chapter 6 General
Color 2
B/W
Total
FullColor Backup
Color2 Backup
B/W Backup
Total Backup
FullColor Error
Color 2 Error
B/W Error
B/W
Total
Color Backup
B/W Backup
Total Backup
Color Error
B/W Error
SMB/FTP Backup
Email Backup
SMB/FTP Error
Email Error
CopyCounter MtoB
CopyCounter BtoM
Clear JobHistory
Clear AuditronPV
6 – 66
Chapter 6 General
Ԝ ԝ
Test Print No Image IOT
Pattern IOT
Grid2 ESS
Cyan20% ESS
Magenta20% ESS
Yellow20% ESS
Black20% ESS
Gradation ESS
TonerPalletCheck
ContaminationChk
Life Y Toner
Life M Toner
Life C Toner
Life K Toner
Life YWasteToner
Life MWasteToner
Life CWasteToner
Life KWasteToner
Life IU Y Time
Life IU M Time
Life IU C Time
Ԟ ԟ Ԡ
6 – 67
Chapter 6 General
Life IU K Time
Life IU Xero
Life IU Deve K
Life Custom In
DTMF Individually
DP20 Individually
6 – 68
Chapter 6 General
V.34 31200bps
V.34 28800bps
V.34 26400bps
V.34 24000bps
V.34 21600bps
V.34 19200bps
V.34 16800bps
V.34 14400bps
V.34 12000bps
V.34 9600bps
V.34 7200bps
V.34 4800bps
V.34 2400bps
V.29 9600bps
V.29 7200bps
V.29 4800bps
V.27ter 4800bps
V.27ter 2400bps
V.21 300bps
V.17 14400bps
V.17 12000bps
V.17 9600bps
V.17 7200bps
Line Voltage
Line Current
Auto Adjust(ADF)
6 – 69
Chapter 6 General
Coeff FB GREEN
Coeff FB BLUE
Coeff FB GRAY
Target RED
Target GREEN
Target BLUE
Target GRAY
Regi FB Side
Auto Registration
Mag FB GRAY
Pt07:Step Cycle
Pt08:Step Cycle
Tray Sensor
Feed Sensor
Lamp
FB Motor
ADF Motor
6 – 70
Chapter 6 General
Parameter
User Clear
System Clear
Document Clear
Complete
6 – 71
Chapter 6 General
NOTE Do not turn off the power when the Board Test is executing.
- All Test
This test executes the all tests of the Board Test automatically.
- I/F Test
This test executes the I/F (Fax card, AFE Serial, FPGA IIT) check.
The result "Check OK" or "Check NG" is shown after "Now Checking" is displayed.
- Fax Card I/F Test
Generates accesses to the Fax Card. Execute this test when the Fax relation errors occurred.
- AFE Serial I/F Test
Generates accesses to the AFE Serial. Execute this test when the Fax relation and Scanner relation errors
occurred.
- IIT I/F Test
Generates accesses to the register space of FPGA IIT. Execute this test when the Fax relation and
Scanner relation errors occurred.
6 – 72
Chapter 6 General
- Fire3 Test
This test executes IJAC or JBIG which is built in Fire3.
The result "Check OK" or "Check NG" is shown after "Now Checking" is displayed.
- Fire3 IJAC Test
Generates accesses to the Fire3 IJAC. Execute this test when the Fax relation and Scanner relation errors
occurred.
- Fire3 IBIG Test
Generates accesses to the Fire3 IBIG. Execute this test when the Fax relation and Scanner relation errors
occurred.
- Hook Test
A test that switches the telephone line between the on-hook and off-hook states.
- Hook Toggle Test
A test that switches the telephone line between the on-hook and off-hook states at a predetermined cycle.
Toggle test value can be set in the range of 50 to 9999, and the toggle interval is 10ms.
For instance, when the value is set to 100, switching is performed every 1000ms.
- Hook Set
A test that switches the telephone line selectively to the on-hook or off-hook state.
6 – 73
Chapter 6 General
- DTMF Send
NOTE Unplug the modular connector of the telephone line before performing this test.
Otherwise, a call will be made to the relevant number.
- DTMF Continuous
Checks the tone output for all touch tones for tone dialing. Below are the touch tones:
DTMF: 0/1/2/3/4/5/6/7/8/9/A/B/C/D//#
- DTMF Individually
Checks the tone output for one of the 16 key numbers set on the LCD.
NOTE Unplug the modular connector of the telephone line before performing this test.
Otherwise, a call will be made to the relevant number.
-DP10 Individually
Checks the 10PPS pulse output for one of the 10 key numbers set on the LCD.
-DP20 Individually
Checks the 20PPS pulse output for one of the 10 key numbers set on the LCD.
- Data Send
Checks the modem output for each of the transmission rates in compliance with ITU-T recommendations.
36600/31200/28800/26400/24000/21600/19200/16800/
V.34 (bps)
14400/12000/9600/7200/4800/2400
V.29 (bps) 9600/7200
V.27ter (bps) 4800/2400
V.21 (bps) 300
V.17 (bps) 14400/12000/9600/7200
Below are the data sending patterns:
All 0/All 1/0101010101/0000100001/11101110
- Line Voltage
NOTE The voltage displayed in this test varies from country to country. (For instance,
normally 48V in the United States)
- Line Current
6 – 74
Chapter 6 General
(3) Information
- Scan Counter
The value of scan count is displayed. FB: Scanning of platen mode/ADF: Scanning of ADF mode.
- Shading Parameter
Adjusts the white balance value read from the white reference plate.
Coeff: White reference plate value after shading correction.
Target: Target value of Coeff.
Do not change this setting; the image quality may be affected.
- Registration Param.
Adjusts the side and lead registrations during document scanning.
Do not change this setting; the image quality may be affected.
- Auto Registration
Sets whether or not to auto-adjust the registration.
- Sensor Parameter
Adjusts the Feed sensor output value.
- Test Pattern
Performs to select Test Pattern and to set the parameter.
* The beginning "*" of the value suggests to complete setting.
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Chapter 6 General
- IIT I/O Check
- Executing IIT I/O Check
1) Turn off the power.
2) Turn on the power while holding down "" and "" keys.
3) Release the fingers from these keys when "the message" is displayed.
4) The "Service Mode", "Printer" and "FAX/Scanner" are displayed. (Entered the CE Diag.
Mode.)
5) Press "" key to select the "FAX/Scanner" and press "OK" key. (Entered the Fax/Scanner
Diag. mode.)
6) Press "" key to select the "Scanner Maintenance" and press "OK" key.
7) Press "" key to select the "IIT I/O Check".
8) Press "" or "" key to select the test item and press "OK" key to execute.
NOTE To exit the test or to returning to one step higher menu, press "STOP" key.
6 – 76
Chapter 6 General
Exposure Lamp
FB Motor MiA06201GA
PWBA ADF
Tray Sensor
MiA06202GA
6 – 77
Chapter 6 General
- Checks the I/O Port of IIT.
Normal
Reverse Forward
Mnt02051GA
6 – 78
Chapter 6 General
Normal
Tray Sensor
Mnt02052GA
6 – 79
Chapter 6 General
Normal
Feed Sensor
Mnt02053GA
Mnt02054GA
6 – 80
Chapter 6 General
Lamp
Lamp
Mnt02055GA
6 – 81
Chapter 6 General
FB Motor
Reverse Forward
Mnt02056GA
Mnt02057GA
6 – 82
Chapter 6 General
- Scan Counter Clear
Initializes the counter value of platen scanning(FB) and ADF scanning(ADF).
Use this menu to enter the correction value when replacing the scanner.
(5) Parameter
- Continue Illegal
Specifies how to handle the document data when the document data in the transmission queue
overflows the memory.
- Thresh GC (%)
Sets the remaining memory amount in the Flash file system for image data storage that triggers
the "garbage collection"
- Page Margin 1 (mm): Valid when the Discard Size setting in Fax Setting is "OFF".
Sets the page size margin that allows a larger-than-standard size document to be handled as a
standard size document. The document is reduced to the standard size, assuming it is larger than
the standards size by the set value.
The value can be set in the range of 0 to 127. When the value is 10, the margin is 10 mm.
- Page Margin 2 (mm): Valid when the Discard Size setting in Fax Setting is "ON".
Sets the page size margin that allows a larger-than-standard size document to be handled as a
standard size document. The document is reduced to the standard size, assuming it is larger than
the standards size by the set value.
The value can be set in the range of 0 to 127. When the value is 10, the margin is 10 mm.
6 – 83
Chapter 6 General
- Extel Hook Thresh
Sets the threshold of ON HOOK detection at the external telephone to one of Lower, Normal, and
Higher.
- Dis DP 20PPS
Sets whether or not to enable 20PPS dial pulse. When 20PPS is disabled in this menu, any 20PPS
setting in other menu will be overridden with 10PPS.
6 – 84
Chapter 6 General
- CNG Stop Select
Sets the conditions for stopping CNG transmission. Below are the setting conditions:
- Capability V34
Sets the communication capability of the Super G3 (V34) mode.
- G3M TX Coding
Sets the data encoding method for transmission. When the encoding method set here is not sup-
ported by the receiving side, the receiving side's method is adopted. Below are the encoding meth-
ods:
MH/MR/ MMR/JBIG
- G3M RX Cording
Sets the data encoding method for reception. Below are the encoding methods:
MH/MR/ MMR/JBIG
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Chapter 6 General
(6) BackUp Data
-All Clear
Clears all of the backup data.
- User Clear
Clears the stored document data and the address information. Initializes the system data.
- System Clear
Clears the stored document data, the communication management data and the history. Initial-
izes the system data.
- Document Clear
Clears the stored document data
(7) Complete
Exits the diagnostics and returns to normal operation, taking the changes of the data into effect.
6 – 86
Chapter 6 General
6.4.4.2 Printer Diag
(1) ESS Diag
This section describes how to perform each test of the ESS Diag in detail.
NOTE Do not turn off the power when the ESS Diag is executing.
- FlashROM Test
Calculates the Flash ROM checksum and compares it with the value stored in the Flash ROM.
Execute this test when the 016-500, 016-501 and 016-502 errors occurred.
Test result: NG(Go to FIP.) OK(Turn off/ on the main power.)
- EEPROM Test
Performs write/read/verify on the diag. area of the EEPROM.
Execute this test when the 116-323 and 116-390 errors occurred.
Test result: NG(Go to FIP.) OK(Turn off/ on the main power.)
The test performs read/write/verify of the test patterns (0xff, 0xaa, 0x55 and 0x00) on one byte at
every 0x400 from the first address of EEPROM.
- DRAM Test
Tests OPEN/SHORT with the address line of the DRAM.
Performs write/read/verify on the entire DRAM.
Execute this test when the 116-315, 116-316 and 116-320 error occurred.
Test result: NG(Go to FIP.) OK(Turn off/ on the main power.)
When the optional DRAM SIMM is checked and found, it checkes the optional memory area
First, the test performs read/write/verify of the increment data for the whole tested area by the
word. Then, it performs read/write/verify of the test patterns (0xffffffff, 0xaaaaaaaa, 0x55555555,
0x00000000) for the whole tested area by the word.
- ASIC Test
ASIC Register check.
Executes this test when the 116-343 error occurred.
Test result: NG (Go to FIP.) OK (Turn off/on the main power.)
6 – 87
Chapter 6 General
- PANEL Test
Tests the LED, LCD, and buttons of the control panel.
This test checks input and output of the control panel.
When buttons are pressed in the manner shown in the following table, the test displays the corre-
sponding contents on the LED and LCD.
- Engine Test
Communication test with the Engine.
Execute this test when the 024-371 error occurred.
Test result: NG(Go to FIP.) OK(Turn off/ on the main power.)
6 – 88
Chapter 6 General
- USB Host Test
When USB Host Test is executed, the following submenus are displayed. The communication between the USB
Host port and the device connected with it can be confirmed.
Test K
Test SE0
Test PACKET
Test ENABLE
1)TEST MODE:
It makes it to the static test mode in which the DownStream port of Host Controller is specified.
2)Single Step:
The collection of Device Descriptor of the specified device address is executed by the single step.
VID:Value of VendorID.
PID:Value of ProductID.
Add: Device address
Prt: Number of Downstream port of Controller or Hub.
- RTC Test
Checks the Real Time Clock chip. Execute this test when 117-365 Error occurred.
6 – 89
Chapter 6 General
(2) Engine Diag
- Sensor Test
This function checks whether the DI components operate normally or not.
The Sensor Test is performed for all the DI components.
Exit operation of the Sensor Test makes the control panel display the CE diag. function menu.
NOTE During the Sensor Test, other CE diag. functions can not be performed
simultaneouly. Therefore, the printer does not accept any operation except
operations for the DI components and exit operation of the Sensor Test.
At the start of the Sensor Test, number “ 0 ” is displayed on the control panel. This number is
counted up when a DI component is turned on from off, therefore it allows the user to know the
component is active.
When a paper jam is occurred, or an error message or code is displayed, execute this test to locate
the damaged parts.
The test will execute the Sensor Test codes of the components that are supposed to be faulty from
the error details. (Refer to each FIP on Chapter 1.)
Test result: NG (Go to each FIP or replace the parts.)
OK (Turn off/on the main power.)
NOTE To exit the test press the "STOP" key, and to return to one step higher menu.
LCD Component
ManualFeedSensor Manual Feed Sensor
Tray1 No Paper Tray1 No Paper Sensor
Regi Sensor Regi Sensor
Exit Sensor Exit Sensor
K Mode Sensor K Mode Sensor
Side Switch Side Switch Sensor
CoverOpen Sensor Cover Open Sensor
Tray2 No Paper Tray2 No Paper Sensor
Tray2 PathSensor Tray2 Path Sensor
6 – 90
Chapter 6 General
Exit Sensor
Cover Open Sensor
K Mode Sensor
Regi Sensor
6 – 91
Chapter 6 General
- About Sensor
A transmissive type sensor is composed of the light-emitting side and the light-receiving side that
are placed opposite to each other allowing the light to pass from the former to the latter. On the
basis of whether or not the light path is blocked due to the actuator, etc., the sensor detects the
paper absence/presence or the moving part position such as at the home position or elsewhere.
Actuator
Leg_Sec02_016FA
- About Switch
A micro-switch closes the internal contacts via the button which is pushed down under the pro-
vided leaf spring which is held down by the actuator of the cover or door that is being closed.
When the door or cover has being opened, the leaf spring returns to its original position and the
button is pushed up by the spring in the switch, allowing the internal contacts to open.
Actuator
Button
Blade
Contact
Leg_Sec02_018FA
6 – 92
Chapter 6 General
-Checking the Sensor and Switch
MiA02003GA
Tray1 No Paper
MiA02004GA
6 – 93
Chapter 6 General
Actuator
Regi Sensor
MiA02005GA
Exit Sensor
MiA02006GA
6 – 94
Chapter 6 General
Paper
K Mode Sensor
K Mode Sensor
K Mode Solenoid
MiS02007KA
Side Switch
MiA02008GA
6 – 95
Chapter 6 General
MiA02009GA
Tray2 No Paper
MiA02010GA
6 – 96
Chapter 6 General
Actuator
MiA02011GA
6 – 97
Chapter 6 General
- Motor Test
This function checks whether the DO components operate.
When the interlock is opened while the Motor Test is performed, each component ends to operate.
NOTE In this Test Mode, each DO component can be turned individually. Therefore it
allows the customer to check a component' s operation from outside, and judge
whether the component is normal or not.
When all the diag. functions are stopped, all the DO components can be turned off.
Motor Test can make each of the DO components operate simultaneously.
When a paper jam or PQ problem is occurred, or an error message or code is displayed, this test
enables to look for the broken or damaged parts.
Test result: NG (Go to each FIP or replace the parts.)
OK (Turn off/on the main power.)
NOTE To exit the test press the "STOP" key, and to return to one step higher menu.
6 – 98
Chapter 6 General
Parameters for the Motor Test are as follows.
LCD Component
Main Motor (FULL2)
Main Motor (FULL1) Main Motor
Main Motor (HALF)
Sub Motor (FULL2)
Sub Motor (FULL1) Sub Motor
Sub Motor (HALF)
K Mode SOLENOID(Auto OFF) K Mode SOLENOID
Tray1 Feed SOLENOID (Half)
Tray1 Feed SOLENOID
Tray1 Feed SOLENOID (Init)
Exit Motor (FULL1)
Exit Motor (FULL2)
Exit Motor
Exit Motor (FULL3)
Exit Motor (HALF)
Duplex Motor (FULL1)
Duplex Motor (FULL2)
Duplex Motor
Duplex Motor (FULL3)
Duplex Motor (HALF)
Tray2 Feeder Motor (FULL1)
Tray2 Feeder Motor (FULL2)
Tray2 Feeder Motor
Tray2 Feeder Motor (FULL3)
Tray2 Feeder Motor (HALF)
Fan (HIGH)
Fan Motor
Fan (LOW)
Yellow Toner Motor Yellow Toner Motor
Magenta Toner Motor Magenta Toner Motor
Cyan Toner Motor Cyan Toner Motor
Black Toner Motor Black Toner Motor
Regi Clutch Regi Clutch
Tray1 Feed SOLENOID (Auto) Tray1 Feed SOLENOID
Tray2 Feed SOLENOID (Auto) Tray2 Feed SOLENOID
Tray2 Turn Roll Tray2 Turn Roll
Duplex Clutch Duplex Clutch
Drum Erase Lamp K Drum Erase Lamp K
Drum Erase Lamp YMC Drum Erase Lamp YMC
6 – 99
Chapter 6 General
Fan Motor
[DO-1e/1f]
K Mode Solenoid
Regi Clutch
Duplex Clutch
Exit Motor
Duplex Motor
MiS02013GA
6 – 100
Chapter 6 General
- About Clutch
The electromagnetic clutch in the printer controls the rotation of the roller by transferring or cut-
ting the torque from the motor to the roller.
The electromagnetic clutch becomes an electromagnet by the passage of electric current through
the coil inside the case and attracts the armature and gear to the rotating rotor, thereby rotating
the gear.
Upon the loss of power to the coil, electromagnetic force is lost and the armature comes off the
rotor, and the gear comes to rest.
The clutch makes so soft noises that you must be close the component to audibly confirm the oper-
ation of the component.
OFF
Shaft
Case
Coil
Gear Rotor
Armature
ON
Leg_Sec02_050FA
6 – 101
Chapter 6 General
- About Solenoid
The solenoid in the printer opens/closes the shutter or controls the position of the gear for transfer-
ring the torque of the motor to the roller.
A solenoid becomes an electromagnet by the passage of electric current through the coil inside the
case and attracts the plunger.
Upon the loss of power to the coil, electromagnetic force is lost and the plunger is returned to its
original position by spring action, thereby allowing the shutter to operate or the gear to move to
the predefined position.
Unlike a clutch, a solenoid generates a loud operation noise.
Plunger
Magnetic coil
Leg_Sec02_051FA
- About Interlock
MiA02014GA
6 – 102
Chapter 6 General
- Checking Motor, Clutch and Solenoid
NOTE Before executing the Motor Test, close all covers and doors.
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
When performing operation for five minutes or longer with the front cover
open, remove the PHD ASSY, and cover the drum to avoid exposure to light.
1) Power on the printer, and enter the Diag Mode.
2) Open the Front Cover
3) Cheat the Safety Interlock System.
4) Execute the Main Motor (FULL2,FULL1 or HALF).
5) Check that the Drum rotates.
Drum
Belt
MiA02015GA
6 – 103
Chapter 6 General
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
1) Power on the printer, and enter the Diag Mode.
2) Execute the Sub Motor (FULL2,FULL1 or HALF).
3) Check that the Exit Roll rotates.
Exit Roll
MiA02016GA
K Mode Solenoid
Mnt02013KA
6 – 104
Chapter 6 General
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
1) Power on the printer, and enter the Diag Mode.
2) Open the Tray 1.
3) Execute the Tray1 Feed SOLENOID (Half or Init).
4) Check that the Feed Roll rotates.
Feed Roll
MiA02018GA
Exit Roll
MiA02019GA
6 – 105
Chapter 6 General
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
When performing operation for five minutes or longer with the front cover
open, remove the PHD ASSY, and cover the drum to avoid exposure to light.
1) Power on the printer, and enter the Diag Mode.
2) Open the Front Cover and CHUTE DUP IN.
3) Cheat the Safety Interlock System.
4) Execute the Duplex Motor (FULL1,FULL2,FULL3 or HALF).
5) Check that the Duplex Roller rotates.
CHUTE DUP IN
Duplex Roll
MiA02020GA
6 – 106
Chapter 6 General
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
1) Power on the printer, and enter the Diag Mode.
2) Execute the Fan Motor (HIGH or LOW).
3) Check that the Fan rotates.
MiA02022GA
Gear
MiA02023GA
6 – 107
Chapter 6 General
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
When performing operation for five minutes or longer with the front cover
open, remove the PHD ASSY, and cover the drum to avoid exposure to light.
Combination test is as follows:
The Regi Roll rotates when the Main Motor and the Regi Clutch are executed.
1) Power on the printer, and enter the Diag Mode.
2) Open the Front Cover.
3) Cheat the Safety Interlock System.
4) Execute the Main Motor and the Regi Clutch.
5) Check that the Regi Roll rotates.
Regi Roll
Regi Clutch
MiA02024GA
6 – 108
Chapter 6 General
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
When performing operation for five minutes or longer with the front cover
open, remove the PHD ASSY, and cover the drum to avoid exposure to light.
1) Remove the COVER SIDE L.
2) Power on the printer, and enter the Diag Mode.
3) Cheat the Safety Interlock System.
4) Execute the Tray1 Feed SOLENOID (Auto).
5) Check that the Feed Solenoid movement.
Rio02018KA
MiA02026GA
6 – 109
Chapter 6 General
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
Combination test is as follows:
Tray 2 turn roll rotates when the the Tray2 Feeder Motor and the the Tray2 Turn
Roll are executed.
1) Remove the COVER CHUTE.
2) Power on the printer, and enter the Diag Mode.
3) Remove the Tray 1 and Tray 2.
4) Execute the Tray2 Feeder Motor or the Tray2 Turn Roll.
5) Check that the Turn Roll rotates.
Tray 2 Turn Roll
MiA02027GA
6 – 110
Chapter 6 General
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
Combination test is as follows.
The duplex gear rotates when the Exit Motor and the Duplex Clutch are
executed.
1) Power on the printer, and enter the Diag Mode.
2) Open the Front Cover.
3) Cheat the Safety Interlock System.
4) Execute the Exit Motor and the Duplex Clutch.
5) Check that the Gear rotates.
Duplex Clutch
MiA02028GA
6 – 111
Chapter 6 General
Motor/Clutch/Solenoid Name
Check procedure
(Diag. Code)
NOTE: This procedure is for the technical staff.
When performing operation for five minutes or longer with the front cover
open, remove the PHD ASSY, and cover the drum to avoid exposure to light.
1) Power on the printer, and enter the Diag Mode.
2) Open the Front Cover.
3) Remove the PHD ASSY.
4) Cheat the Safety Interlock System.
5) Execute the Drum Erase Lamp K.
6) Check that the ERASE LAMP (Black) illuminates.
Rio02019KA
Rio02020KA
6 – 112
Chapter 6 General
- NVM Settings
Under the [NVM Setting] menu, do not use [Edit NVM] and [Initialize Slave], because these oper-
ations handle internal area.
-SaveNVM to ESS
Saves the internal data of PWBA MCU to PWBA ESS temporarily when PWBA MCU needs to be replaced
due to a trouble, etc.
-LoadNVM to ESS
Loads the internal data saved via [SaveNVM to ESS] to the new PWBA MCU.
-Initialize Slave
The slave initialization is executed.
6 – 113
Chapter 6 General
(3) Print Info
Prints out the detailed printer settings and configuration information.
NOTE To exit the print or to returning to one step higher menu, press "STOP" key.
- Info Page
The version of software of IOT and the printer configuration can be confirmed by executing this
test.
- Print Settings
The service tag, printing count value and error count value can be confirmed by executing this test.
- Executing Installation
1) Turn off the power.
2) Turn on the power while holding down "" and "" keys.
3) Release the fingers from these keys when "the message" is displayed.
4) The "Customer Mode", "Printer" and "FAX Scanner" are displayed. (Entered the Diag. mode.)
5) Press "OK" key. (Entered the Printer Diag. mode.)
6) Press "" to select "Installation", and then press "OK" key.
7) Press "" key to select the ON or OFF.
8) Press "OK" key to execute the setting.
NOTE To exit the test or to returning to one step higher menu, press "STOP" key.
6 – 114
Chapter 6 General
- Installation
6 – 115
Chapter 6 General
(5) Test Print
Print an internal test pattern of the printer. If paper jam or paper empty occurs during the print,
the test waits until they are resolved.
NOTE To exit the test or to returning to one step higher menu, press “STOP” key.
- No Image IOT
Prints the blanked paper.
- Pattern IOT
Prints the IOT built-in 600dpi pattern.
When the PQ problem occurred, this test enables to identify the problem as the printing process or
the PWBA ESS related.
Compare the sample chart with the print.
Check result: NG (Check the printing process.) OK (Check the PWBA ESS related.)
Kmy02001KA
6 – 116
Chapter 6 General
- Grid2
Prints the ESS built-in grid pattern.
When the PQ problem occurred, this test enables to identify the problem as printer-related or oth-
erwise.
Compare the sample chart with the print.
Check result: NG (Check the printing process and PWBA ESS-related.) OK (Check the network,
cable, PC and so on.)
Leg_Sec02_004FA
6 – 117
Chapter 6 General
- Cyan 20%
Outputs cyan 20% paint on the whole area of a A4 paper.
When the PQ problem occurred, this test enables to identify the problem as the cyan toner or
another color.
Compare the sample chart with the print.
Check result: NG (Check the cyan toner-related.) OK (Check another toner.)
Leg_Sec02_005FA
- Magenta 20%
Outputs magenta 20% paint on the whole area of a A4 paper.
When the PQ problem occurred, this test enables to identify the problem as the magenta toner or
another color.
Compare the sample chart with the print.
Check result: NG (Check the magenta toner-related.) OK (Check another toner.)
Leg_Sec02_006FA
6 – 118
Chapter 6 General
- Yellow 20%
Outputs yellow 20% paint on the whole area of a A4 paper.
When the PQ problem occurred, this test enables to identify the problem as the yellow toner or
another color.
Compare the sample chart with the print.
Check result: NG (Check the yellow toner-related.) OK (Check another toner.)
Leg_Sec02_007FA
- Black 20%
Outputs black 20% paint on the whole area of a A4 paper.
When the PQ problem occurred, this test enables to identify the problem as the black toner or
another color.
Compare the sample chart with the print.
Check result: NG (Check the black toner-related.) OK (Check another toner.)
Leg_Sec02_008FA
6 – 119
Chapter 6 General
- CMY 20%
Outputs C/M/Y 20% paint on the whole area of a A4 paper.
When the PQ problem occurred, this test enables to identify the problem as the balance of three
color toners or otherwise.
Compare the sample chart with the print.
Check result: NG (Check the yellow, magenta or cyan toner-related.) OK (Check black toner.)
Leg_Sec02_009FA
6 – 120
Chapter 6 General
- Gradation
Outputs the tone pattern from 2% to 100% on a A4 paper for each of 4 colors.
When the PQ problem occurred, this test enables to identify the problem as the printing process or
PWBA ESS-related.
Compare the sample chart with the print.
Check result: NG (Check the printing process.) OK (Check the PWBA ESS-related.)
Leg_Sec02_010FA
6 – 121
Chapter 6 General
- Toner Pallet Check
Outputs each 100% density color pattern of Y/M/C/K.
When the PQ problem occurred in the picture or photo printing, this test enables to identify the
problem as the toner or another.
Compare the sample chart with the print.
Check result: NG (Check the problem toner-related.) OK (Check the print job or print data.)
Mnt02100KA
6 – 122
Chapter 6 General
- Contamination Check
Allows you to check the print for any regular lines or toner spots when encountering PQ problems.
From the difference in the interval of regular lines or spots, you can determine the parts that have
caused the trouble.
Page 1 to 4: Prints the scale patterns in vertical and horizontal directions for evaluating regularity
and intervals.
Page 5: Prints the list of intervals by component fault.
Page 1 Page 2
13 13
Wsb02028KA Wsb02027KA
Page 3 Page 4
13
13
Wsb02029KA Wsb02030KA
Page 5
Zna02119KA
6 – 123
Chapter 6 General
(6) Parameter
This function reads/writes the following parameters stored in the printer.
NOTE Print the parameter list using the Print function of Parameter Menu in diagnosis
before changing the value of the registration.
Adjustable
Parameter Function Default
range
Slow Scan K to P
Black registration adjustment -- -128 to 127
(Shifts 0.17mm/1count)
Slow Scan 600 M,Y,C
Color registration adjustment (600 dpi) -- -128 to 127
(Shifts 0.042mm/1count)
Fast Scan K to M, Y or C Color registration adjustment Calculation of
-- -128 to 127
(Shifts 0.042mm/1count) adjustment is shown below.
(exp. Yellow)
Fast Scan 2 K to M, Y or C (Value of Fast Scan K to Y + Value of Fast Scan 2 -- -1 to 2
(Shifts 0.01mm/1count) K to Y )/4
Fast Scan M-Feed, Tray
Black registration adjustment at side 1 print -- -30 to 30
(Shifts 0.17mm/1count)
6 – 124
Chapter 6 General
Shifts the print area in this direction Shifts the print area in this direction
by reducing the value. by increasing the value.
Fast Scan K to M, Y, C
Fast Scan 2 K to M, Y, C
Fast Scan M-Feed, Tray
Default
Value Mnt02021GA
6 – 125
Chapter 6 General
Reference Counter Values
NOTE These counter values are reference only. Do not use as the official value.
- Print
This function prints the parameter values and life counter values stored in the IOT.
6 – 126
Chapter 6 General
(7) Exit Mode
Completes the diagnosis operation and reboot the data.
NOTE To exit the operation or to returning to one step higher menu, press "STOP" key.
- Complete Exit
Completes the diagnosis operation and reboot the data.
6 – 127
Chapter 6 General
Blank Page
6 – 128
Chapter 7 Wiring Data
Chapter 7 Wiring Data
7-1
Chapter 7 Wiring Data
7-2
Chapter 7 Wiring Data
7-3
Chapter 7 Wiring Data
A B C D E F G H I J K L
101
102
171
291
103
104
105
106
107
2811 5041
108 141
314
109
281 313
110
312
111 311
112
271
113
272
114
115
MiA04001GA
7-4
Chapter 7 Wiring Data
A B C D E F G H I J K L
116
117
118
119
120
121 2
122
202
123
411
124
125 412
126
127
231
5301 233
128 234
232
129
130
MiA04002GA
7-5
Chapter 7 Wiring Data
A B C D E F G H I J K L
131
1001
2401*
132
1003
1002
133
134
802
135 2001
2002
136
221
137
1301 211
403
138
2103* 2501*
139
262
140
261
201
141 273
241
801
142
48
40
503
143 47
44
502
144 504
501
: Not Connect
145
MiA04003GA
7-6
Chapter 7 Wiring Data
A B C D E F G H I J K L
146
144
422
147
148
149
150 192
191
151
182
152
181
153
154
155
40 41 10
15
156 161 11
14
42
17
157
22
101*
21
31
24
158 19
26
18
23
29
159 28
16 27 20
: Not Connect
160
MiA04004GA
7-7
Chapter 7 Wiring Data
7.1.2.2 OPTION Duplex
!"
7-8
Chapter 7 Wiring Data
7.1.2.3 OPTION Feeder
A B C D E F G H I J K L
176
177
419
420
4221
178
179
180
421
181 422
4211
182
4201
183 273
184
185
186
187
4202
188
4212
189
190
MiA04006KA
7-9
Chapter 7 Wiring Data
7 - 10
Chapter 7 Wiring Data
7 - 11
Chapter 7 Wiring Data
Symbol Description
Represents an interconnection between parts using wiring harness or wire.
Represents a functional part within a part, and indicates the name of the
functional part.
Represents a screw for fixing wiring harness and a conductive member such
as a plate spring.
7 - 12
Chapter 7 Wiring Data
SWITCH FAN
P/J17 P/J503
PL5.1.9 PL8.1.1
P/J29 P/J291
HARN ASSY
4 ROS ROS ASSY
INTERLOCK
PL4.1.1 P/J411 P/J40 P/J44
P/J15 P/J502 PL8.2.5
P/J412 P/J41
DC Power Supply 1
P/J14 P/J501
6 High Voltage PWBA HVPS
PL4.1.19
P161 P/J16
P/J40 Controller 9
LED ASSY
ERASE
PHD ASSY P/J401
P/J141 PL4.1.8
PL4.1.21 CONSOLE
PWBA ESS
ASSY PANEL
PL8.1.7
PL1.1.18
EEPROM PHD P/J10 P/J2001
P/J403 P/J5301 P/J202
P/J422 P/J42
P/J11 P/J2002
PWBA EEPROM
PL8.2.16
P/J144
SCANNER ASSY (ADF) 10
SENSOR HUM
PL8.2.7 P/J201 P/J20
ADF ASSY
PL10.1.3
TRANSFER ADC SENSOR P/J1003
ASSY
PL6.1.7 P/J2811 P/J281 P/J28
5 Xerographic
CST2 NO PAPER
MOTOR ASSY DISP (M)
SENSOR P/J4212 P/J182
PL5.1.3
PL12.4.13
REGI SENSOR
PL3.2.13 P/J232
Drive 3
DRIVE ASSY MAIN
SSI NO PAPER P/J21 P/J211 PL7.1.2
SENSOR P/J233
PL3.2.13
DRIVE ASSY SUB
P/J22 P/J221 PL7.1.1
CST NO PAPER
SENSOR P/J234
PL3.2.13
MiA07001GB
7 - 13
Chapter 7 Wiring Data
Symbols Description
Denotes a plug.
Denotes a jack.
P/JXX
YY
Denotes Pin yy and Jack yy of the connector Pxx and Jxx.
Heater
Denotes functional parts attached with functional parts name.
Control
Denotes the control and its outline in PWB.
Denotes the function, and logic value of the signal to operate the
REGI CLUTCH ON(L)+24VDC function (Low: L, High: H).
The given voltage is for signal in high status.
The arrow indicates the direction of signal.
EXIT PAPER SENSED(L)+3.3VDC Denotes the function, and logic value of the signal when the func-
tion operated (Low: L, High: H).
The given voltage is for signal in high status.
The arrow indicates the direction of signal.
7 - 14
Chapter 7 Wiring Data
Symbols Description
+5VDC
Denotes DC voltage.
+3.3VDC
7 - 15
Chapter 7 Wiring Data
§ 1 DC POWER SUPPLY
Connections of PWBA LVPS with PWBA MCU.
Connections of HARN ASSY SW PWR with PWBA LVPS.
Connections of HARN ASSY INTERLOCK with PWBA LVPS.
Connections of SWITCH with PWBA MCU.
§ 3 DRIVE
Connections of DRIVE ASSY PH with PWBA MCU.
Connections of DRIVE ASSY MAIN with PWBA MCU.
Connections of DRIVE ASSY SUB with PWBA MCU.
§ 4 ROS
Connections of ROS ASSY with PWBA MCU.
§ 5 XEROGRAPHIC
Connections of PWBA EEPROM with PWBA MCU.
Connections of PHD ASSY with PWBA MCU.
Connections of SENSOR HUM with PWBA MCU.
Connections of LED ASSY ERASE with PWBA MCU.
Connections of TRANSFER ASSY with PWBA MCU.
§ 6 HIGH VOLTAGE
Connections of PWBA HVPS with PWBA MCU.
§ 7 DEVELOPER
Connections of DISPENSE MOTOR (Y) with PWBA MCU.
Connections of DISPENSE MOTOR (M) with PWBA MCU.
Connections of DISPENSE MOTOR (C) with PWBA MCU.
Connections of DISPENSE MOTOR (K) with PWBA MCU.
Connections of CONNECTOR CRUM (Y) with PWBA MCU.
Connections of CONNECTOR CRUM (M) with PWBA MCU.
Connections of CONNECTOR CRUM (C) with PWBA MCU.
Connections of CONNECTOR CRUM (K) with PWBA MCU.
§ 8 FUSING UNIT
Connections of FUSING UNIT with PWBA MCU.
Connections of FUSING UNIT with PWBA LVPS.
Connections of PWBA MCU with PWBA LVPS.
§ 9 CONTROLLER
Connections of PWBA ESS with PWBA MCU.
Connections of CONSOLE ASSY PANEL with PWBA ESS.
Connections of PWBA LVPS with PWBA ESS.
7 - 16
Chapter 7 Wiring Data
§ 10 SCANNER ASSY (ADF)
Connections of PWBA ESS AIO with ADF ASSY.
§ 11 SCANNER ASSY(IIT)
Connections of PWBA ESS AIO with IIT ASSY SUB.
Connections of PWBA ESS AIO with PWB ASSY FRONT USB.
§ 12 250 FEEDER
Connections of PWBA FEEDER H with PWBA MCU.
Connections of PWBA FEEDER H with CLUTCH ASSY PH TURN.
Connections of PWBA FEEDER H with PATH SENSOR.
Connections of PWBA FEEDER H with SOLENOID FEED.
Connections of PWBA FEEDER H with CST NO PAPER SENSOR.
Connections of PWBA FEEDER H with DRIVE ASSY OPTION.
§ 13 DUPLEX
Connections of PWBA DUP with PWBA MCU.
Connections of PWBA DUP with MOTOR ASSY DUP-UP.
Connections of PWBA DUP with MOTOR ASSY DUP-DN.
Connections of PWBA DUP with CLUTCH DUP.
7 - 17
Chapter 7 Wiring Data
7.5.2.1 DC POWER SUPPLY
I/L +24VDC
3
P/J501 P/J14
+5VDC +3.3VDC
1 14
SG
2 13
+3.3VDC
3 12
SG
4 11
HEAT 1
5 10
FSR ENB
6 9
LV TYPE
7 8
DEEP SLEEP
8 7
SG
9 6
24V OFF
10 5
FAN STOP
11 4
FAN LOW
12 3
FAN ALARM
13 2
I/L OPEN
14 1
HARN ASSY LVPS MAIN AIO INTERLOCK
PL9.1.3 +24VDC
P/J502 P/J15
I/L +24VDC
1 1
SG
2 2
FAN
P/J503 PL8.2.8
FAN +24VDC
1
FAN FAN ALARM
2
CONTROL SG
3
1
LINE
2 4 3
NUT
3 2 1
FG
MiA07002KA
7 - 18
Chapter 7 Wiring Data
7 - 19
Chapter 7 Wiring Data
7.5.2.2 FEEDER, SSF & REGI
PWBA MCU
PL8.3.6 HARN ASSY L SIDE AIO
PL3.1.18
P/J23 P/J231
I/L +24VDC
1 2 1 SOLENOID FEED MSI
CST FEED CL ON (L) +24VDC PL3.1.11
2 1 2
+3.3VDC
P/J232
PULL UP +3.3VDC
3 3 REGI SENSOR
SG
4 2 PL3.2.13
REGI SENSED (L) +3.3VDC
5 1
+3.3VDC
P/J233
PULL UP +3.3VDC
6 3 SSI NO PAPER
SG
7 2 SENSOR
PAPER EMPTY SENSED (H) +3.3VDC PL3.2.13
8 1
+3.3VDC
P/J234
PULL UP +3.3VDC
9 3 CST NO PAPER
SG
10 2 SENSOR
PAPER EMPTY SENSED (L) +3.3VDC PL3.2.13
11 1
MiA07003KA
7 - 20
Chapter 7 Wiring Data
7 - 21
Chapter 7 Wiring Data
7.5.2.3 DRIVE
INTERLOCK
+24VDC HARN ASSY MAIN MOT AIO
PL9.1.7
P/J21 P/J211 DRIVE ASSY MAIN
SG PL7.1.2
1 9
I/L +24VDC
2 8
SG
3 7
I/L +24VDC
4 6
SG
5 5 M
MAIN MOT ON
6 4
MAIN MOT ALARM
7 3
MAIN MOT CLK
8 2
MAIN MOT LOW
9 1
INTERLOCK
+24VDC HARN ASSY SUB MOT AIO
PL9.1.8
P/J22 P/J221 DRIVE ASSY SUB
SG PL7.1.1
1 9
I/L +24VDC
2 8
SG
3 7
I/L +24VDC
4 6
SG
5 5 M
SUB MOTO ON
6 4
SUB MOT ALARM
7 3
SUB MOT CLK
8 2
SUB MOT LOW
9 1
MiA07004KA
7 - 22
Chapter 7 Wiring Data
7 - 23
Chapter 7 Wiring Data
7.5.2.4 ROS
from Xerography
HARN ASSY ROS VIDEO
PL4.1.23
P/J41 P/J412
SG
1 8
DATA K
2 7
SG
3 6
DATA C
4 5
SG
5 4
DATA M
6 3
SG
7 2
DATA Y
8 1
MiA07006KA
7 - 24
Chapter 7 Wiring Data
7 - 25
Chapter 7 Wiring Data
7.5.2.5 XEROGRAPHIC
PWBA MCU
PL8.3.6 HARN ASSY PHD XPRO
PL9.1.11
P/J42 P/J144
+3.3VDC DATA
1 4 PWBA EEPROM
CLOCK PL8.3.4
2 3
+3.3VDC
3 2
SG
4 1
PHD ASSY
PL4.1.21
+3.3VDC
P/J422
5 +3.3VLD 6 EEPROM PHD
DATA
6 5
7 CLOCK 4
+3.3VDC
8 3
SG
9 2
+3.3VLD
10 1
to ROS
HARN ASSY HUM AIO
PL9.1.6
P/J20 P/J201
TEMP SNS
+5VDC 1 4 SENSOR HUM
SG PL8.1.10
2 3
HUM SNS
3 2
+5VDC
4 1
TRANSFER ASSY
HARN ASSY L SIDE AIO PL6.1.7
PL3.1.18
P/J28 P/J281 P/J2811
+5VDC
1 5 1 5
ADC SENSOR
2 4 2 4
LED REM
3 3 3 3 ADC SENSOR
ADC V MONI
4 2 4 2
SG
5 1 5 1
MiA07007KA
7 - 26
Chapter 7 Wiring Data
7 - 27
Chapter 7 Wiring Data
7.5.2.6 HIGH VOLTAGE
CF
P/J16 P/J161
TR MON
10 1
NC
9 2
+3.0V REF DB-K
HV DO
8 3
HV LD TR-K
7 4
HV CLK DB-C
6 5
+3.0V REF TR-C
5 6
SG DB-M
4 7
MAIN CLK TR-M
3 8
SG DB-Y
2 9
I/L +24V TR-Y
1 10
PHD ASSY
PL4.1.21
BCR
BTR
K Developer
C
BTR : Bias Transfer Roll
MiA07008KA
7 - 28
Chapter 7 Wiring Data
7 - 29
Chapter 7 Wiring Data
7.5.2.7 DEVELOPER
PWBA MCU
PL8.3.6
INTERLOCK
+24VDC HARN ASSY TNR MOT
PL5.1.25
P/J18 P181 J181
Y DISPENSE MOT A DISPENSE MOTOR (Y)
1 5 1
Y DISPENSE MOT B PL5.1.3
2 4 2
I/L +24VDC
3 3 3 M
INTERLOCK Y DISPENSE MOT XA
4 2 4
+24VDC Y DISPENSE MOT XB
5 1 5
P182 J182
M DISPENSE MOT A DISPENSE MOTOR (M)
6 5 1
M DISPENSE MOT B PL5.1.3
7 4 2
I/L +24VDC
8 3 3 M
M DISPENSE MOT XA
9 2 4
M DISPENSE MOT XB
10 1 5
INTERLOCK
+24VDC
P/J19
N.C.
1 P191 J191
C DISPENSE MOT A DISPENSE MOTOR (C)
2 5 1
C DISPENSE MOT B PL5.1.3
3 4 2
I/L +24VDC
4 3 3 M
INTERLOCK C DISPENSE MOT XA
5 2 4
+24VDC C DISPENSE MOT XB
6 1 5
P192 J192
K DISPENSE MOT A DISPENSE MOTOR (K)
7 5 1
K DISPENSE MOT B PL5.1.3
8 4 2
I/L +24VDC
9 3 3 M
K DISPENSE MOT XA
10 2 4
K DISPENSE MOT XB
11 1 5
MiA07009KA
7 - 30
Chapter 7 Wiring Data
7 - 31
Chapter 7 Wiring Data
7.5.2.8 FUSING UNIT
P/J176
SG
5 4 5 1 2 STS
STS
4 5 4 2 1
+3.3VDC
P/J172 P/J173
FUSING UNIT EXIT SENSED (L) +3.3VDC 6 3
3 1 3 1
2 SG 7 2 2 2 2
PULL UP +3.3VDC
1 8 1 3 1 3
EXIT
SENSOR
PWBA LVPS
PL8.2.1 HARN ASSY
HARN ASSY LVPS MAIN AIO FUSING UNIT AIO
PL9.1.3 PL6.1.2
P/J171
LAMP
3 3 P1711 Heater
P/J14 P/J501 CONTROL P/J47
xHEAT1 N HEAT1 2 2 P1712
10 5 3
FUSING UNIT ON LINE 1 1 P1713
9 6 1
Thermostat
P/J504
1
2
J5041
SG
Used in production 1
process only. 24V
2
HARN ASSY LVPS MAIN AIO
PL9.1.3
200V Spec.
P/J171
3
P/J47 N HEAT1
2
3
LINE 1
1
MiA07010KA
7 - 32
Chapter 7 Wiring Data
7 - 33
Chapter 7 Wiring Data
7.5.2.9 CONTROLLER
PWBA LVPS
PL8.2.12
+5VDC HARN ASSY ESS POWER AIO
PL9.1.10 +5VDC
P/J802 P/J40
+3.3VDC +5VDC +3.3VDC
1 1
SG
2 2
+3.3VDC
3 3
SG
4 4
MiA07011KA
7 - 34
Chapter 7 Wiring Data
7 - 35
Chapter 7 Wiring Data
7.5.2.10 SCANNER ASSY (ADF)
MiA07014KA
7 - 36
Chapter 7 Wiring Data
7 - 37
Chapter 7 Wiring Data
7.5.2.11 SCANNER ASSY (IIT)
P/J1001 CON2
+24V DC
1 1
NC
2 2
SG
3 3
LED_ON
4 4
A-SG
5 5
CCD_12V
6 6 CON1
AFE3.3V
7 7 1
HOME SENS
8 8 2
DRIVER_5V
9 9
SG
10 10
xAFE RST
11 11
SH_R
12 12
AFESDIO
13 13
AFESCLK
14 14
xAFE_SEN
15 15
RXIN0-
16 16 1 2
RXIN0+
17 17
SG
18 18
RXIN1-
19 19
RXIN1+
20 20
SG
21 21
RXIN2-
22 22
RXIN2+ LAMP
23 23
SG
24 24
RXINCLK-
25 25
RXINCLK+
26 26
SG
27 27
LVDSCLK+
28 28
LVDSCLK-
29 29
A-SG
30 30
SCANNER MOTOR
P/J1002
SCAN MOT /B
1
SCAN MOT B
2
SCAN MOT /A M
3
SCAN MOT A
4
MiA07015KA
7 - 38
Chapter 7 Wiring Data
7 - 39
Chapter 7 Wiring Data
7.5.2.12 250 FEEDER
P/J4200
SG
4 3 1 3
PAPER FEED SENSED (L) +3.3VDC PAPER PATH
5 2 2 2 SENSOR
3.3V PL12.4.13
6 1 3 1
MOTOR ASSY
HARN ASSY TRAY MOT SUB
PL12.2.2 PL12.2.16
P/J422 P/J4221 *CN2
FEED MOT ON/OFF * The CN1 and CN2 are
1 6
FEED MOT ALARM printed on the board.
2 5
3 FEED MOT CLK 4
FEED MOT CHANGE M
4 3
INTERLOCK
+24VDC *CN1
SG
5 2
I/L +24VDC
6 1
MiA07012KA
7 - 40
Chapter 7 Wiring Data
7 - 41
Chapter 7 Wiring Data
7.5.2.13 DUPLEX
PWBA MCU
PWBA DUP PL8.3.6
PL11.1.16 HARNESS ASSY DUP HARN ASSY DUP RELAY HARN ASSY OPTION
PL11.1.14 PL1.2.13 PL3.1.20
P/J601 P/J272 P/J271 P/J27
+3.3VDC Txd +3.3VDC
10 1 10 1 10 B1
Rxd
9 2 9 2 9 B2
DUP-HOT
8 3 8 3 8 B3
+3.3VDC
INTERLOCK 7 4 7 4 7 B4 INTERLOCK
+24VDC SG +24VDC
6 5 6 5 6 B5
I/L +24VDC
5 6 5 6 5 B6
I/L +24VDC
4 7 4 7 4 B7
SG
3 8 3 8 3 B8
SG
2 9 2 9 2 B9
SG
1 10 1 10 1 B10
B11
DRIVE ASSY
EXIT
P/J602 PL11.2.2
DUP UP_A
4
DUP UP_XA
3
DUP UP_B M
2
DUP UP_XB
1
DRIVE ASSY
DUP
P/J603 PL11.2.5
DUP DOWN_A
5
DUP DOWN_XA
4
DUP DOWN_B M
3
DUP DOWN_XB
2
NC
1
INTERLOCK
+24VDC
P/J604
I/L +24VDC
1 CLUTCH DUP
DUP CL ON (L) +24VDC PL11.2.2
2
MiA07013KC
7 - 42
Chapter 7 Wiring Data
7 - 43
Chapter 7 Wiring Data
Blank Page
7 - 44
Chapter 9 Installation and Removal
Chapter 9 Installation and Removal
- This Guide
- Operator panel label
(Apply on the operator panel as necessary.)
Next step: "9.1.2 Remove the packaging tapes and protective sheet”.
9–1
Chapter 9 Installation and Removal
9–2
Chapter 9 Installation and Removal
8 ribbons
9–3
Chapter 9 Installation and Removal
9–4
Chapter 9 Installation and Removal
2) Adjust the paper guides, and align the width guides against the edges of the paper.
3) After confirming that the guides are securely adjusted, insert the tray into the printer.
Next step : When connecting via a network, go to "9.1.7 Set the IP Address".
When connecting via a USB cable, go to "9.1.9 Connect a USB or Network
Cable".
9–5
Chapter 9 Installation and Removal
NOTE The IP address and gateway address used here are examples.
To get your IP address, talk to your network administrator.
System
Ready OK IPv4 OK Subnet Mask OK
Restart System
System This Setting OK
OK IPv4 OK
Report/List Becomes Effective
IP Address
x2 after Restart
System OK IP Address OK
0.0.0.0
Restart System
Wired Network OK This Setting OK
Wired Network OK
192.168.001.254
TCP/IP OK
IPv4 OK
IPv4 IP Address...192.168.001.100
Subnet Mask
NOTE
Get IP Address OK - To verify the IP address, print a list of your setting.
Subnet Mask OK
DHCP / Auto IP Refer to the User Guide on how to print it.
x4 0.0.0.0
- To return to , press the System button.
Get IP Address OK
255.0.0.0
Restart System
OK
This Setting
Becomes Effective
after Restart
9–6
Chapter 9 Installation and Removal
9–7
Chapter 9 Installation and Removal
NOTE Do not select anything in New Hardware Found Wizard that appears when the
printer and your computer are connected via a USB cable.
2) Network connection
9–8
Chapter 9 Installation and Removal
NOTE - Do not select anything in New Hardware Found Wizard that appears when the
printer and your computer are connected via a USB cable.
- If the above screen does not appear automatically, double-click eznavi.exe in the
SetupVideo folder included on the Driver CD Kit.
NOTE For information on how to install PostScript driver on a Macintosh computer, see
the PostScript User Guide.
Setup is Complete!
9–9
Chapter 9 Installation and Removal
9 – 10
Chapter 10 Machine Overview
Chapter 10 Machine Overview
A telephone is a device that replaces the vibrations transmitted by string with electrical signals. The two
paper cups correspond to microphone and speaker and the string to the telephone line. Because
electrical signals travel over the telephone line at a high speed with minimal attenuation, the telephone
enables conversation over great distances.
Voice is changed into electrical signals using electromagnetic induction, a process by which electrical
signals are generated by vibrating a coil in a magnetic field. Both the microphone and speaker exploit
this process. The microphone transduces sound into electrical signals using electromagnetic induction
that occurs at a moving coil coupled to a diaphragm picking up air vibrations.
On the other hand, the speaker functions in the reverse manner, transducing electrical signals back to
air vibrations. Therefore, its construction is basically the same as that of a microphone. Electrical
signals passing through a coil in the magnetic field vibrate the coil, which in turn vibrate the air to
reproduce the voice.
10 – 1
Chapter 10 Machine Overview
String telephone
Hello Hello
Vibration
Telephone
Hello Hello
N Electrical current N
S S
Diaphragm Diaphragm
Microphone Speaker
Electromagnetic induction
b
Magnet (N polarity)
a
Magnet (S polarity)
Gnb06021KA
These electrical signals are analog signals that fluctuate in response to the volume of the voice.
10 – 2
Chapter 10 Machine Overview
A signal whose values change in a continuous manner with time like this is called an analog signal. In
contrast, a digital signal is a set of values that change with time in a discrete instead of continuous
manner. In other words, an analog signal is like a hill. A digital signal is like stairs.
A digital signal is a series of values obtained by sampling a continuous analog signal at a certain
required rate. For example, when sampling is by time, the rate is once a second, millisecond, etc.
Because the sampling reduces the amount of data along the time axis, the converted signal is
compressed and smaller in data size. Thus, once digitized, the signal information is thinned out
compared to the original analog signal.
Moreover, digital signal transmission is performed by dividing a continuously changing electrical signal
according to a certain rate of time, then converting each division to a value of 1 or 0, depending on
whether it is greater or less than a specified threshold value. Compared to an analog signal, a digital
signal offers precise data exchange because the only change that must be handled is that between 1
(high voltage) and 0 (low voltage) with respect to a standard value (the threshold value).
10 – 3
Chapter 10 Machine Overview
Analog signal
Voltage
Time
Voltage
Higher = 1
Threshold value
Lower = 0
0 1 1 0 1 0 0 0 Time
Digital signal
Voltage
1
0
0 1 1 0 1 0 0 0 Time
Gnb06022KA
10 – 4
Chapter 10 Machine Overview
NOTE The difference between analog and digital signals can be easily understood by
comparing analog measuring instruments, such as clocks and scales with their
needles and gradations to digital gauges that display results as a value. An
analog instrument with a continuously moving needle, can, at least in theory, be
read beyond the decimal point to infinitely small divisions (12.47253... g,
35.1864... g, etc.). A digital instrument, however, can only display results to the
minimum necessary decimal place (12.5 g, 35.0 g, etc.).
10 – 5
Chapter 10 Machine Overview
Gnb06023KA
Tandem switch
Telephone set
Local switch
Local switch
Tandem switch
Local switch
Local switch
Telephone set
Telephone set
Gnb06024KA
10 – 6
Chapter 10 Machine Overview
2) Entering the telephone number by rotating the dial or pushing the buttons transmits the number to
the local switch.
NOTE There are two types of telephone line corresponding to the two ways of
transmitting the phone number. They are known as dial types. Most recent
telephones can automatically distinguish the dial type.
One type is "Pulse Dialing (PD)", also called "Dial Pulse (DP)". After the rotary
dial on a dial phone is rotated, the dial returns to its original position. While
returning, the electric current is interrupted (dividing the signal into pulses) the
number of times corresponding to the number dialed. The switch derives the
number from the number of pulses. When the pulse repetition rate is ten pulses
per second, it is referred to as 10PPS (Pulses Per Second), when twenty, 20PPS.
The other type is a method known as "Tone Dialing (TD)", formally called "Dual-
Tone Multi-Frequency (DTMF)". Each button on a push-button phone is assigned
a unique pair of frequencies (the "tone"), from which the switch derives the
number.
10 – 7
Chapter 10 Machine Overview
Pulse dialing
3 5 .........
Switch
Tone dialing
Switch
DTMF matrix
697Hz
770Hz
Low
frequency
852Hz
941Hz
High frequency
Gnb06025KA
4) When a connection between local switches is established, the local switch of the called party
sends a ringing signal to the telephone of the called party. The telephone that receives the ringing
signal emits its ringtone. At the same time, the called party's local switch sends a ring back tone
(RBT) to the calling party's telephone to indicate that a connection to the called party has been
established.
10 – 8
Chapter 10 Machine Overview
5) When the called party's handset is lifted, activating the hook switch, the local switch on the called
party side receives a response signal and stops sending tones to the calling and called parties.
This is when a communications path is established between the both parties.
c. Calling
4) Ringing
signal
d. Line established
Hello
Hello
5) Response
signal
Gnb06026KA
10 – 9
Chapter 10 Machine Overview
10.3 Terminology
Line Types
• PSTN (Public Switched Telephone Network): Analog telephone network.
• If there is no switch on site, set the line type to PSTN.
• PBX (Private Branch Exchange): On-site switch that connects multiple analog telephones to a
single line to establish an in-house phone system.
• If there is a switch on site, set the line type to PBX.
Dial Types
• Tone (Push) Dial/Pulse Dial (10PPS)/Pulse Dial (20PPS): See 10.2.2 Telephone Call Connection
Mechanism
Other
• Branch Connection: To connect multiple telephones to a single line in parallel. Telephones and
FAXes may not function properly in this configuration.
10 – 10
Chapter 10 Machine Overview
The three basic units of a FAX are the scanner (for reading the image), the control circuit, and the
printer.
The scanner splits the image into a fine grid, then reads the brightness (white/black) of each cell. This
operation is called scanning. The white/black information is converted to a digital signal: bright cells
become 1, dark cells 0.
The digital signal from a scanned image is subjected to DA conversion (modulation) by the control
circuit to enable transmission over an analog telephone line. After conversion, the data is sent as an
analog signal. The sound audible during transmission is image data that has become an analog signal,
that is, an audio signal.
The analog signal arriving over the telephone line is then subjected to AD conversion (demodulation)
by the control circuit of the receiving FAX machine, and restored to a digital signal.
The black/white information obtained from the AD conversion is sent to the printer, where black cells
are reproduced on the paper at the positions where they were on the original.
DA Telephone line AD
Scanning Printing
conversion conversion
Original Printing
Digital signal Analog signal Digital signal
Gnb06027KA
10 – 11
Chapter 10 Machine Overview
Blank Page
10 – 12
Chapter 10 Machine Overview
A CCD is a light-receiving element that produces an electrical signal in response to light. In the case
of a FAX, a number of CCDs (e.g. 2048) are arranged in a line.
The white areas of the original document reflect the light from the lamp. The black areas reflect no
light. The CCDs read the light reflected from the original, outputting sequentially to the control
circuit which areas are white and which black as binary data (1/0 digital data: 1 bit).
NOTE To scan the original, the CCD device must be shifted a distance of one line after
each line is scanned. When the original is scanned on the platen glass (as for a
flatbed scanner), the CCD unit is moved with respect to the original. In the case
of a FAX equipped with the ADF (Automatic Document Feeder), scanning via the
ADF is performed by moving the original with the CCD fixed at one position. This
is known as constant velocity transport (CVT).
NOTE During scanning, the finer the grid into which the original is divided, the greater
the scanning precision of the original image. For a G3 FAX (normal mode: G3
Normal), scanning is performed at the resolution of 8 divisions per millimeter
(200 dpi) in the horizontal direction and 3.85 divisions per millimeter in the
vertical direction. This means that the 200 dpi in-line CCD unit is shifted
approximately four times per millimeter in the vertical direction. For an A4
original, the data amounts to approximately two million pixels. In the high-quality
mode (G3 Fine), scanning resolution is 8 divisions per millimeter in the
horizontal direction and 7.7 divisions per millimeter in the vertical direction,
where the data amounts to approximately four million pixels. As resolution
increases, the amount of data also increases, lengthening the transmission time.
Control Circuit
The control circuit executes scanning of image data by controlling the image scanner. A line of
CCDs scans the original image one line at a time. When scanning of one horizontal line is
completed, the next line below is scanned. As this continues, the original is scanned from end to
end one line at a time and converted to digital data as black-and-white information.
Because this image data is a set of digital signals, it cannot be transmitted using an analog
telephone line. It must be subjected to DA conversion (modulation). On the other hand, the
receiving FAX machine must perform AD conversion to restore the incoming digital data to analog
data.
DA conversion, analog signal transmission, analog signal reception, and AD conversion are all
performed by a modem (modulator/demodulator) in the control circuit. A modem consists of a
network control unit (NCU) for connecting to the telephone line and an A/D conversion unit for
performing DA and AD conversions.
10 – 13
Chapter 10 Machine Overview
Lamp CCD
Digital signal
Control circuit Image Digital data
Modem
DA
A/D conversion
conversion
unit
(modulation)
NCU
Sending FAX
Analog signal
Telephone line
Control circuit
Receiving FAX
Modem
NCU
AD
conversion A/D conversion
(demodulation) unit
Digital signal
Printer
Print
Printing
Gnb06028KA
10 – 14
Chapter 10 Machine Overview
NOTE After the telephone number is entered, the NCU automatically performs steps 1
and 2 of the line connection procedure described in 10.2.2 Telephone Call
Connection Mechanism.
The following is the line connection procedure between two FAXes based on the steps 1 to 5 of 10.2.2
Telephone Call Connection Mechanism. At the receiving FAX, step 6 is also automatically performed.
1) When an AT command (a modem control command) is sent from the control circuit to the modem,
the hook switch is activated, and a state is obtained that is identical to that when the handset of a
telephone is lifted. A dial tone (400Hz/48VDC) is sent from the local switch. The modem's speaker
emits the dial tone as an audible sound.
2) After image scanning, the telephone number (a previously stored number, number entered by
pressing phone buttons, etc.) is automatically dialed and transmitted to the local switch.
3) Steps 3, 4, and 5 for establishing a connection via the switches are identical to those for telephone.
4) The receiving party's FAX automatically answers when it receives the call signal, and the hook
switch is activated. The local switch on the receiving party side receives a response signal and
stops sending tones to the sending and receiving parties, thereby establishing a communications
path between the both parties.
In the case of a telephone call, only voice conversion between the two parties follows. For FAX,
preparation for delivery of image data is required that includes the following types of exchanges:
Once mutual preparation is completed, image data sending and receiving is started. Image data is
modulated into an analog signal by the A/D converter at the sending FAX, then sent from its NCU.
Image data received by the NCU of the receiving FAX is demodulated into a digital signal by its A/D
converter and then sent to the control circuit. When image data reception is completed, the FAX
automatically disconnects the line (hook is OFF).
In summary, the NCU automatically executes a series of such operations from hook switch ON to hook
switch OFF.
NOTE The control circuit also retains other important functions such as data
compression and memory. With data compression, any part of the scanned
image data that consists of continuous white or black pixels is encoded into a
single element, thus compressing the volume of data.
Memory temporarily stores data during transmission and reception.
Printer
The printer prints image data from the control circuit onto the surface of paper. The principle is the
same as that of an ordinary printer in that black is applied to specified locations on the paper.
10 – 15
Chapter 10 Machine Overview
Minimum Trans-
Maximum
mission Time for Maximum
Standard Year Issued Transmission Features
Single-Page A4 Resolution
Speed
Document
First standard.
- Analog transmission.
Group 1 (G1) 1968 Approx. 6 min. 100 x 100dpi
(Analog) No band compression tech-
nology
Analog transmission.
-
Group 2 (G2) 1976 Approx. 3 min. 100 x 100dpi Band compression technol-
(Analog)
ogy adopted.
Connection to analog line
using FAX modem.
Approx. 1 min
14.4kbps Image data in digital for-
(14.4kbps)
Group 3 (G3) 1980 600 x 600dpi (Super G3: mat.
Approx. 3 sec
33.6kbps) Data compression.
(33.6kbps)
Most common standard in
use.
Digital transmission.
64kbps Supported by various digi-
Group 4 (G4) 1988 Approx. 3 sec. 400 x 400dpi
(Using ISDN) tal transmission services.
Halftone supported.
10 – 16
Chapter 10 Machine Overview
NOTE If the telephone line condition is degraded, white horizontal lines, missing rows,
and/or cut-off top/bottom may occur.
NOTE Branch connections or incoming call (call waiting) may also cause image
corruption.
2) Cannot dial
Cause:Incorrect connection. Incorrect setup of dial type and/or line type.
Corrective Action:
Correct the connection. Reset the dial type and/or line type to correct settings.
NOTE If the telephone line condition is degraded, white horizontal lines, missing rows,
and/or cut-off top/bottom may occur.
NOTE Branch connections or incoming call (call waiting) may also cause image
corruption.
10 – 17
Chapter 10 Machine Overview
NOTE If the telephone line condition is degraded, white horizontal lines, missing rows,
and/or cut-off top/bottom may occur.
NOTE Branch connections or an incoming call (call waiting) may also cause image
corruption.
NOTE If a call is made to the FAX from a telephone, and the FAX does not emit its
ringing sound, a telephone line fault is highly probable.
10 – 18
Chapter 10 Machine Overview
Call Waiting
If a call comes in during FAX sending/reception, as with branch connections the image may be
corrupted.
Noise
If electronic equipment (television, computer, microwave, etc.) or devices equipped with motors are
located near a FAX, noise from them may degrade the line condition.
Also, a telephone line, acting as an antenna, may absorb electric waves generated from wireless or
broadcasting equipment.
Because FAX data is audio data, the line quality affects the quality/stability of image data as well as
that of conversation.
10 – 19
Chapter 10 Machine Overview
ADF
Carriage Assy
IIT
Document
Mirror 4 Mirror 3
Mirror 1
Mirror 5
MiA06001GA
10 – 20
Chapter 10 Machine Overview
Document ADF
IIT
Document
Mirror 4 Mirror 3
Mirror 1
Mirror 5
MiA06002GA
10 – 21
Chapter 10 Machine Overview
CVT Position
ADF Document
IIT
Carriage Assy
Document
Mirror 4 Mirror 3
Mirror 1
Mirror 5
MiA06003GA
10 – 22
Chapter 10 Machine Overview
Inside the ADF, the sheet is fed by the Takeaway Roll that rotates by the torque from the ADF Motor to
the Scanner Home (CVT: Constant Velocity Transport) Position in the Carriage Assy, and is scanned.
After being scanned, the sheet is ejected to the Document Output Tray of the ADF by the Exit Roll that
rotates by the torque from the ADF Motor.
: Paper transfer
: Paper sensors
Feed Roll Nudger Roll
10 – 23
Chapter 10 Machine Overview
Exposure Lamp
FB Motor MiA06201GA
10 – 24
Chapter 10 Machine Overview
- Feed Sensor
The Feed Sensor is installed immediately downstream from the Feed Roll to detect completion of
document feed.
- ADF Motor
The ADF Motor rotates the Nudger Roll, Feed Roll, Takeaway Roll, Regi Roll, and Exit Roll.
PWBA ADF
Document Sensor
MiA06006GA
10 – 25
Chapter 10 Machine Overview
- Document Stopper
The Document Stopper is to properly adjust the lead edge of documents when they are set on the ADF.
When the Roll Assy Feed is in its home position, the Document Stopper is kept from moving by a
stopper located in the side of the Roll Assy Feed.
By receiving drive power, the front portion of Roll Assy Feed lowers, and then its stopper releases the
Document Stopper.
The Document Stopper is pressed down by the lead edge of a paper to be fed.
After the paper is fed into the device, the Document Stopper returns to its original position by the spring
force.
Stopper
(ROLL ASSY FEED)
Paper
Document Stopper
Document Stopper
MiA06007GA
10 – 26
Chapter 10 Machine Overview
- Pinch Roll Assy
The Pinch Roll Assy is normally pressed against the direction of the Takeaway Roll by the spring
pressure.
Documents are fed through between the Pinch Rolls and the Takeaway Roll to the CVT Window by the
rotation of the Takeaway Roll.
If a jam occurs between the Pinch Roll Assy and the Takeaway Roll, it is hard to retrieve documents
due to the high spring pressure of Pinch Roll Assy.
In order to retrieve jammed documents, open the Cover Assy ADF to release the spring pressure, and
make enough clearance between the Pinch Rolls and the Takeaway Roll.
Arm Arm
Takeaway Roll Takeaway Roll
Cover Assy ADF Pinch Roll Cover Assy ADF Pinch Roll
Spring Spring
10 – 27
Chapter 10 Machine Overview
10.11.3 Electrical
10.11.3.1 Electrical
- FAN (PL8.2.8)
Dissipates heat out of the printer to prevent the printer from overheating.
10 – 28
Chapter 10 Machine Overview
- INTERLOCK SWITCH (HARN ASSY INTERLOCK AIO: PL8.1.1)
INTERLOCK SWITCH is a switch that cuts the +24VDC power supply to the HVPS or Motor, etc. upon
the opening of the Front Cover.
10 – 29
Chapter 10 Machine Overview
OPERATOR PANEL
INTERLOCK
SWITCH
SIDE COVER
SWITCH
SWITCH
MEMORY CARD
WIRELESS ADAPTER
PWBA FAX
MiA06009GA
10 – 30
Chapter 10 Machine Overview
Machine
ControlL Unit
FAN
PWBA EEPROM
High Voltage
Power Supply
HUMIDITY SENSOR
10 – 31
Chapter 10 Machine Overview
10.11.3.2 Data Flow
The image data from the document set on the IIT or ADF goes through the following components
before it is printed at the Engine section.
Refer to "DocuPrint CM305 df" for Data Flow of Printer.
! ""#
10 – 32
Chapter 10 Machine Overview
10.12 Control
Refer to "DocuPrint CM305 df" for Control of Printer.
A CCD Image Sensor is used to read image data from the document. To ensure stabilized image
reading, the CCD Image Sensor output is adjusted. Adjustment includes Automatic Gain Control (AGC)
and Automatic Offset Control (AOC).
Reference data for adjustment is collected and used to perform compensation on the read image data.
Compensation includes shading compensation, white variation compensation, and black variation
compensation. These adjustment and compensation steps are described below.
Reference data is obtained by reading image data from a white reference plate via the CCD image
sensor.
10 – 33
Chapter 10 Machine Overview
10 – 34
Chapter 10 Machine Overview
!
"" "
)
$ %
"
# !
"(
+,+-.'
10 – 35
Chapter 10 Machine Overview
ADF Motor
Spring Clutch
[ Feed Roll ]
[ Nudger Roll ]
10 – 36
Chapter 10 Machine Overview
[ Feed Roll ]
!" #$%&'
[ Nudger Roll ]
#+
[ Exit Roll ]
*
[ Takeaway Roll ]
10 – 37
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