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SDC Module 2 Test Practice Exam 2022 Question and Answer Update

The document contains a practice exam with multiple choice questions about performance management. It covers topics like onboarding, developing individual development plans, performance objectives, coaching and counseling employees, and using incentives and awards. The questions test understanding of key terms, roles and responsibilities in performance management systems, and best practices for supervision and employee development.

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tesla sam
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1K views3 pages

SDC Module 2 Test Practice Exam 2022 Question and Answer Update

The document contains a practice exam with multiple choice questions about performance management. It covers topics like onboarding, developing individual development plans, performance objectives, coaching and counseling employees, and using incentives and awards. The questions test understanding of key terms, roles and responsibilities in performance management systems, and best practices for supervision and employee development.

Uploaded by

tesla sam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SDC Module 2 Test practice exam 2022 question and answer update

Which of the following issues is a disqualification for an award - Employee has not
completed annual training
acommodation for a disabiltiy
too many doctors appointments
*underdisciplinary action

The _________________ role in onboarding is to drive the pocess, build the


relationship, focus on dialogue and share priorities/expectaitons early int eh process. -
Organizations
new employee
*superviors
CPAC

The ________________ role in onboarding is to take responsibility, seek clarity, and


take action. - Organizations
*new employee
superviors
CPAC

Where does Bert document her need for systems B training - Description of expected
behaviors
Performance Goals
*Individual Development Plan
Objectives

Which component of the SMART format is missing the the performance ojective below?
- Specific
*Time-bound
Realistic
Measurable

What are the basic components of performance management systems? - Collecting


accurate facts to support performance ratings and actiosn
*Identifying performance elements and determining appropriate performance measures
developing and coaching employees
planning monitoring, developing , rating a rewardinging

As opposed to counseling and mentoring, what role do supervisors play when coaching
employees? - Supervisors discuss the future and possible promotions
*Supervisors provide specific information on current behavior and attitude
Supervisor direct employees to do something to meet their career goals
Supervisors focus on the present and on current job skills

To Be effective rewards need to be: - Presented before the organization (town halls)
based on observable behaviors
*meaningful, timely, and specific
cash, time off, or quality step increase.

What is a common mistake that occurs when developing an IDP? - *vagueness that
does not all measurement of progress or success
tailor to the specific needs of the individual and organization
Focus on current and changing job requirements
Supervisor and employee develop jointly, as opposed to just the employee.

Which of the following is no considered a primary responsibility of the superviosr when it


comes to training and development? - securing funds and scheduling work that allows
for employee training and development
identifying areas where employees could take greater responsinility
establish a culture where the transfer of training can and does take place
*ensure training and certifications for employees is entered in OPF

Which statement best describes the process of onboarding - selecting the most qualified
people for the job
providing orientation to the workplace
*integrating new employees into the organization
identifying required training for the newly hired

Which of the following describes a supervisor's responsibility for assuring the effective
use of incentive awards preserving the programs credibility? - inform, subordinates of
the aims, methods and benefits of the organization's award program
promote the specific results you want to see in the organization
encourage and recognized superior performance
*all of the above

Supervisors should refer to ___________________ for instructions on how to submit a


nomination for an award? - AR 600-20
AR 10-89
AR 690-400
*AR 672-20

Supervisors should select awards that support _______________________ -


*organization goals and objectives
agency's mission and reccomendations
employees' goal and ambitions
personal plans and agenda

Which phrase of the performance management process requires a supervisor to


engage with the employee through coaching , counseling and mentoring? - monitoring
phase
*developing phase
planning phase
rating phase

In addition to correcting employee performance or behavior, what is another primary


purpose of counseling - increase employee confidence
*identify avenues for improvement and or development
create a development plan for each employee
establish a vision of what the employee can achieve

Effective performance coaching requires a supervisor to keep documentation in these


area: - employee's work results and behaviors, personal issues and attendance
*employee's work results and behaviors, significant discussions related to employee's
work, and development plans
Employee's goals, employee's strengths/weakness , time off taken
employees's goals, employees attitude, supervisor's concerns

Which of the statements best describe the effect of coaching, and mentoring can have
on employees? - Coaching, counseling, and mentoring are importand t to increase
employee's health , attitude, and confidence
*Coaching, counseling, and mentoring are importand t to increase employee's skills,
performance and productivity
Coaching, counseling, and mentoring are importand t to increase employee's
attendance, compliance and social interaction
Coaching, counseling, and mentoring are importand t to increase employee's work, time
management, and, leadership potential

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