Latitude 13 7390 2 in 1 Laptop Owners Manual3 en Us
Latitude 13 7390 2 in 1 Laptop Owners Manual3 en Us
Latitude 13 7390 2 in 1 Laptop Owners Manual3 en Us
Owner's Manual
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
2019 - 07
Rev. A02
1
Working on your computer
Topics:
• Safety precautions
• Before working inside your computer
• After working inside your computer
Safety precautions
The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions.
Observe the following safety precautions before you perform any installation or break/fix procedures involving disassembly or reassembly:
• Turn off the system and all attached peripherals.
• Disconnect the system and all attached peripherals from AC power.
• Disconnect all network cables, telephone, and telecommunications lines from the system.
• Use an ESD field service kit when working inside any notebook to avoid electrostatic discharge (ESD) damage.
• After removing any system component, carefully place the removed component on an anti-static mat.
• Wear shoes with non-conductive rubber soles to reduce the chance of getting electrocuted.
Standby power
Dell products with standby power must be unplugged before you open the case. Systems that incorporate standby power are essentially
powered while turned off. The internal power enables the system to be remotely turned on (wake on LAN) and suspended into a sleep
mode and has other advanced power management features.
Unplugging, pressing and holding the power button for 15 seconds should discharge residual power in the system board. Remove the
battery from notebooks.
Bonding
Bonding is a method for connecting two or more grounding conductors to the same electrical potential. This is done through the use of a
field service electrostatic discharge (ESD) kit. When connecting a bonding wire, ensure that it is connected to bare metal and never to a
painted or non-metal surface. The wrist strap should be secure and in full contact with your skin, and ensure that you remove all jewelry
such as watches, bracelets, or rings prior to bonding yourself and the equipment.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface at the same time as touching a connector on the back of the computer.
8. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Recommended tools
The procedures in this document require the following tools:
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Plastic scribe
NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4
1. Display assembly
2. Keyboard
NOTE: Micro SIM card tray is available only for systems that are shipped with WWAN card.
1. Insert a pin or a micro SIM card removal tool into the pinhole on the micro SIM card tray.
2. Use a scribe to pull the micro SIM card tray.
3. If a micro SIM card is available, remove the micro SIM card from the micro SIM card tray.
3. Use a plastic scribe to pry the base cover starting from the hinges at the top edge of the base cover and lift it from the computer.
NOTE: The recesses are located near the hinges at the rear side of the computer.
Battery
Lithium-ion battery precautions
CAUTION:
Installing battery
1. Insert the battery into the slot on the computer.
2. Connect the battery cable to the connector on the system board.
3. Replace the 4 (M1.98 x 4L) screws to secure the battery to the computer.
4. Install the:
a) Base cover
b) SIM card tray
c) MicroSD card
NOTE: To install both cards if equipped.
5. Follow the procedure in After working inside your computer.
WWAN card
Removing the WWAN card
1. Follow the procedure in Before working inside your computer.
2. Remove:
a) MicroSD card
b) SIM card tray
NOTE: Remove both the cards if equipped and no need to remove the blank filler
c) Base cover
d) Battery
3. To remove the WWAN card:
a) Remove 1 (M2.0 x 3.0) screw that secures the WWAN card bracket in place [1].
b) Lift the WWAN card bracket that secures the WWAN card [2].
c) Disconnect the WWAN cables from the connectors on the WWAN card [3].
d) Lift the WWAN card from the computer [4].
NOTE: When installing the display assembly or system board onto the system, the wireless, WWAN antennas must
be routed correctly into the routing channels on the system board.
Power board
Removing the power board
1. Follow the procedure in Before working inside your computer.
2. Remove:
a) MicroSD card
b) SIM card tray
NOTE: Remove both the cards if equipped and no need to remove the blank filler
c) Base cover
d) Battery
3. To remove the power board:
a) Peel and flip over the coin cell battery [1].
b) Disconnect the power daughter board cable from the system board [2].
c) Remove the 2 (M2X3) screws securing the power board in place [3].
d) Lift the power board from the computer [4].
Speaker
Removing the speaker module
1. Follow the procedure in Before working inside your computer.
2. Remove:
a) MicroSD card
b) SIM card tray
NOTE: To remove both cards if equipped and no need to remove the blank filler
c) Base cover
d) Battery
e) Power board
3. To disconnect the cables:
a) Disconnect and fold back the smart card cable from the USH board [1].
b) Disconnect and fold back the LED daughter board FFC from the LED daughter board for easy access in removing the speaker
module [2].
Fingerprint Board
Removing the fingerprint reader board
1. Follow the procedure in Before working inside your computer.
2. Remove:
a) Micro SD
b) SIM card tray
NOTE: Remove both the cards if equipped and no need to remove the blank filler
c) Base cover
d) Battery
3. To remove the fingerprint reader board:
a) Lift the coin cell battery affixed to the speaker cables [1].
b) Disconnect the finger print reader cables from the fingerprint reader board and the USH board [2].
NOTE: The cable should be released so that it does not tear.
c) Remove 1(M2 x 3) screw that secures the fingerprint reader bracket to the computer [3].
d) Lift the fingerprint reader bracket from the fingerprint reader board [4].
e) Lift the fingerprint reader board from the slot on the computer.
NOTE: Fingerprint reader board is affixed to the palm rest and you may need a plastic scribe to lift the fingerprint
reader board.
LED Board
Removing the LED board
1. Follow the procedure in Before working inside your computer.
2. Remove:
a) Micro SD
b) SIM card tray
NOTE: To remove both cards if equipped and no need to remove the blank filler
c) Base cover
d) Battery
3. To remove the LED board:
Heat Sink
Removing heat sink assembly
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a) Micro SD
b) SIM card tray
NOTE: Remove both the cards if equipped and do not remove the blank filler.
Display Assembly
Removing the display assembly
1. Follow the procedure in Before working inside your computer.
4. Disconnect the :
a) IR camera and touchscreen cable [1].
b) Remove the 2 (M 2 x 1.7L) screws that secure the eDP bracket and lift it away from the computer [2].
c) Disconnect the eDP cable from the system board [3].
d) Disconnect the G-sensor and eDP cables [4].
System Board
Removing system board
1. Follow the procedure in Before working inside your computer.
2. Remove the:
6. Peel the tapes that secure antenna cables and remove the cables from the routing clips.
Keyboard
Removing keyboard assembly
NOTE: The keyboard and the keyboard tray together are called the keyboard assembly.
1. Align the keyboard assembly with the screw holders on the chassis.
2. Replace the 13 (M2.0 x 3.0) screws that secure the keyboard to the chassis.
3. Affix and connect the keyboard and the backlit keyboard cables to the keyboard.
4. Affix the LED board cable on the keyboard.
5. Affix the SSD thermal pad on the SSD module.
NOTE: If your computer has a WWAN card, then SIM card tray installation is a requirement.
6. Install the:
a) System baord
b) Heatsink module
c) WWAN card
d) WLAN card
e) SSD card
f) Battery
g) Base cover
h) SIM card tray
i) Micro SD
NOTE: To install both cards if equipped.
7. Follow the procedure in After working inside your computer.
Touchpad Buttons
Removing the touchpad
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a) Base cover
b) Battery
c) SSD module
d) WLAN card
e) WWAN card
f) Heat sink assembly
g) Speaker
h) Display assembly
i) System board
j) Keyboard
3. Removing the touchpad buttons.
a) Disconnect the touchpad cable [1].
b) Remove the tape that secures the touch buttons to the system board [2].
c) Remove the 2 (M2 x 3) screws that secure the touchpad buttons [3].
d) Lift the touchpad buttons from the computer [4].
Palm rest
Replacing palm rest
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a) Base cover
b) Battery
c) SSD module
d) WLAN card
e) WWAN card
HDMI 1.4
This topic explains the HDMI 1.4 and its features along with the advantages.
HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an
interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or
video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable
reduction and content protection provisions. HDMI supports standard, enhanced, or high-definition video, plus multichannel digital audio
on a single cable.
NOTE: The HDMI 1.4 will provide 5.1 channel audio support.
Advantages of HDMI
• Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
• Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a
simple, cost-effective manner
• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound
• HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables
currently used in A/V systems
• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality
USB features
Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral
devices like mice, keyboards, external drivers, and printers.
Let's take a quick look on the USB evolution referencing to the table below.
Speed
Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and Full-
Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode,
commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to
maintain backward compatibility.
USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:
• An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).
• USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two
pairs of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
• USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold
increase in theoretical bandwidth.
With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high
megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the
480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum.
Applications
USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB
video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine
that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps
throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will find its way
into some products that previously weren't USB territory, like external RAID storage systems.
Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:
• External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives
• Portable USB 3.0/USB 3.1 Gen 1 Hard Drives
• USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters
• USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers
• USB 3.0/USB 3.1 Gen 1 Solid-state Drives
• USB 3.0/USB 3.1 Gen 1 RAIDs
• Optical Media Drives
• Multimedia Devices
• Networking
• USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs
Compatibility
The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all,
while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of
the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as
before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only
come into contact when connected to a proper SuperSpeed USB connection.
Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which
continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.
Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent
Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in
Windows 7, SuperSpeed support would trickle down to Vista. Microsoft has confirmed this by stating that most of their partners share the
opinion that Vista should also support USB 3.0/USB 3.1 Gen 1.
USB Type-C
USB Type-C is a new, tiny physical connector. The connector itself can support various exciting new USB standard like USB 3.1 and USB
power delivery (USB PD).
Alternate Mode
USB Type-C is a new connector standard that's very small. It's about a third the size of an old USB Type-A plug. This is a single connector
standard that every device should be able to use. USB Type-C ports can support a variety of different protocols using “alternate modes,”
which allows you to have adapters that can output HDMI, VGA, DisplayPort, or other types of connections from that single USB port
Technical specifications
This topic lists out the technical specifications.
Table 3. Specifications
Type Feature
Model Number Latitude 7390 2-in-1
Processor family Intel Kaby Lake U and R (7th and 8th generation i3/i5/i7)
Operating System • Microsoft Windows 10 Pro 64 bit
• Microsoft Windows 10 Home 64 bit
Display 13.3 inches FHD 16:9 (1920 x 1080) WVA Touch with Corning
Gorilla Glass 4, Active Pen Support, Anti-Reflective and Anti-
Smudge, 255 nits
Storage options Primary Storage:
• 128 GB M.2 2280 SATA SSD
• 256 GB M.2 2280 SATA SSD
• 256 GB M.2 2280 PCIeSSD
• 512 GB M.2 2280 PCIeSSD
• 1 TB M.2 2280 PCIeSSD
• 256 GB M.2 2280 SED PCIeSSD
• 512 GB M.2 2280 SED PCIeSSD
Secondary Storage:
• 128 GB M.2 2230 PCIeSSD
• 256 GB M.2 2230 PCIeSSD
System specifications 43
Type Feature
Power adapter • 45 W adapter, USB Type-C
• 65 W adapter, USB Type-C
• 90 W adapter, USB Type-C
44 System specifications
Type Feature
Input device • 10-Finger Touch Display
• 4 microphones available with standard bezel
• Headset/Mic combo jack
• Integrated ISO Keyboard
• Active Pen (Optional, sold separately)
Fn Key Mode:
Standard = The F1-F12 keys behave as function keys. Holding <Fn> is required to access their secondary functions.
Secondary~14~= The F1-F12 keys control the secondary functions. <Fn> is required to access the standard functions
System specifications 45
5
System setup
System setup enables you to manage your notebook hardware and specify BIOS level options. From the System setup, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage your computer security
Topics:
• Boot menu
• Navigation keys
• System setup options
• General screen options
• System Configuration screen options
• Video
• Secure Boot screen options
• Intel software guard extensions screen options
• Performance screen options
• Power management screen options
• POST behavior screen options
• Manageability
• Virtualization support
• Wireless screen options
• Maintenance screen
• System logs
• Updating the BIOS in Windows
• System and setup password
Boot menu
Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics
and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot
menu does not make any changes to the boot order stored in the BIOS.
The options are:
• UEFI Boot:
• Windows Boot Manager
•
• Other Options:
• BIOS Setup
• BIOS Flash Update
• Diagnostics
• Change Boot Mode Settings
46 System setup
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you
restart the system.
Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop-down list, if applicable.
Tab Moves to the next focus area.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
Option Description
System This section lists the primary hardware features of your computer.
Information
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Manufacture Date,
Ownership Date, Express Service Code, the Signed Firmware update—enabled by default
• Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,
Memory Technology
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit
Technology
• Device Information: Displays M.2 SATA, M.2 PCIe SSD-0, M.2 PCIe SSD-1, Passthrough MAC address, Video
Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi Device,
Cellular Device, Bluetooth Device
Battery Displays the battery status health and whether the AC adapter is installed.
Information
Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.
• Diskette Drive
• USB Storage Device
• CD/DVD/CD-RW Drive
• Onboard NIC
Advanced Boot This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.
Options Enable Attempt Legacy Boot is disabled by default.
UEFI boot path • Always, except internal HDD
security
System setup 47
Option Description
• Always
• Never
Drives Allows you to configure the SATA drives on board. All drives are enabled by default. The options are:
• SATA-2 — enabled by default
• M.2 PCIe SSD-0 — enabled by default
• M.2 PCIe SSD-1 — enabled by default
SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This
technology is part of the SMART (Self-Monitoring Analysis and Reporting Technology) specification. This option is
disabled by default.
• Enable SMART Reporting
This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices—HDD, memory key, floppy.
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
The options are:
• Enable USB Boot Support—enabled by default
• Enable External USB Port—enabled by default
NOTE: If the Fastboot option is set to "Minimal", the "Enable USB Boot support " setting is
ignored and the system will not boot from any Pre-boot USB devices.
NOTE: A USB Keyboard and/or mouse connected to the platform's USB ports will continue to
function within BIOS Setup if the "Enable External USB Port" option is disabled.
Dell Type-C Dock This section allows connection to the Dell WD and TB family of docks (Typr-C docks) independent of USB and
Configuration Thunderbolt Adapter configuration settings.
• Always Allow Dell Docks is disabled
USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices
using the stored system battery power through the USB PowerShare port. This option is disabled by default
48 System setup
Option Description
Audio This field enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The
options are:
• Enable Microphone—enabled by default
• Enable Internal Speaker—enabled by default
Keyboard This field lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level
Illumination can be set from 0% to 100%. The options are:
• Disabled
• Dim
• Bright—enabled by default
Keyboard The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is not affected.
Backlight Timeout Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the
on AC backlight is enabled. The options are:
• 5 sec
• 10 sec—enabled by default
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
Keyboard The Keyboard Backlight Timeout dims out with the Battery option. The main keyboard illumination feature is not
Backlight Timeout affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect
on Battery when the backlight is enabled. The options are:
• 5 sec
• 10 sec—enabled by default
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
Touchscreen It controls whether the screen is enabled or disabled. This option is enabled by default.
Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns off all light and sound emissions in the system. To resume normal
operation, press Fn+F7 again. This option is disabled by default.
Miscellaneous Allows you to enable or disable the following devices:
Devices
• Enable Camera—enabled by default
• Enable Secure Digital (SD) Card—enabled by default
• Secure Digital (SD) Card Boot—disabled by default
• Secure Digital (SD) Card Read-Only-Mode—disabled by default
Video
Option Description
LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD
brightness is independent for battery and AC adapter. It can be set using the slider.
NOTE: The video setting is visible only when a video card is installed into the system.
System setup 49
Secure Boot screen options
Option Description
Secure Boot This option enables or disables the Secure Boot Enable
Enable
• Disabled - by default
• Enabled
Default setting: disabled.
Expert Key This option enables or disables the Expert Key management
management
• PK—enabled by default
• KEK
• db
• dbx
Enclave Memory This option allows you to set the SGX Enclave Reserve Memory Size. The options are:
Size
• 32 MB
• 64 MB
• 128 MB—enabled by default
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.
• Enable Intel SpeedStep
Default setting: The option is enabled.
C-States Control Allows you to enable or disable the additional processor sleep states.
• C states
Default setting: The option is enabled.
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
• Enable Intel TurboBoost
Default setting: The option is enabled.
50 System setup
Option Description
HyperThread Allows you to enable or disable the Hyper-Threading in the processor.
Control
• Disabled
• Enabled
Default setting: Enabled is selected.
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
• Disabled
• Every Day
• Weekdays
• Select Days
Default setting: Disabled
USB Wake Allows you to enable USB devices to wake the system from Standby.
Support NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.
• Enable USB Wake Support
• Wake on Dell USB-C dock
Default setting: The option is disabled.
Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a
LAN signal.
• Disabled
• WLAN
Default setting: Disabled
Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.
Block Sleep (S3 state)
Default setting: This option is disabled
Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you
enable this option, your system runs only in battery even if the AC is attached.
• Enable peak shift—is disabled
• Set battery threshold (15% to 100%) - 15 % (enabled by default)
Advanced Battery This option enables you to maximize the battery health. By enabling this option, your system uses the standard
Charge charging algorithm and other techniques, during the non work hours to improve the battery health.
Configuration
Disabled
Default setting: Disabled
Primary Battery Allows you to select the charging mode for the battery. The options are:
Charge
• Adaptive—enabled by default
Configuration
System setup 51
Option Description
• Standard—Fully charges your battery at a standard rate.
• ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology.
• Primarily AC use
• Custom
If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable
the Advanced Battery Charge Configuration option.
Keypad Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.
(Embedded)
• Fn Key Only—default.
• By Numlock
NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only mode.
Numlock Enable Allows you to enable the Numlock option when the computer boots.
Enable Network. This option is enabled by default.
Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
Enable Fn Key Emulation (default)
Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:
• Fn Lock—enabled by default
• Lock Mode Disable/Standard—enabled by default
• Lock Mode Enable/Secondary
Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
• Minimal—enabled by default
• Thorough
• Auto
Extended BIOS Allows you to create an extra preboot delay. The options are:
POST Time
• 0 seconds—enabled by default.
• 5 seconds
• 10 seconds
52 System setup
Manageability
Option Description
USB provision Enable USB provision is not selected by default
MEBX Hotkey — Allows you to specify whether the MEBx Hotkey function should enable, during the system boot.
enabled by default
• Disabled
• Enabled
Default setting: Disabled
Virtualization support
Option Description
Virtualization This field specifies whether a virtual Machine Monitor (VMM) can utilize the conditional hardware capabilities
provided by Intel Virtualization Technology.
Enable Intel Virtualization Technology—enabled by default.
VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided
by Intel® Virtualization technology for direct I/O.
Enable VT for Direct I/O - enabled by default.
Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware
capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and the
Virtualization technology for direct I/O must be enabled to use this feature.
Trusted Execution - disabled by default.
Wireless Device Allows you to enable or disable the internal wireless devices.
Enable
• WWAN/GPS
• WLAN
• Bluetooth
All the options are enabled by default.
NOTE: IMEI number for WWAN can be found ont the outer box or the WWAN card.
System setup 53
Maintenance screen
Option Description
Service Tag Displays the Service Tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
BIOS Downgrade This controls flashing of the system firmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by
default.
Data Wipe This field allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is
not enabled by default. The following is list of devices affected:
• Internal SATA HDD/SSD
• Internal M.2 SATA SDD
• Internal M.2 PCIe SSD
• Internal eMMC
BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary
hard drive or an external USB key.
• BIOS Recovery from Hard Drive—enabled by default
• Always perform integrity check—disabled by default
System logs
Option Description
BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
Power Events Allows you to view and clear the System Setup (Power) events.
54 System setup
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
NOTE: It is recommended not to update the BIOS version for more than three revisions. For example: If you want to
update the BIOS from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.
System setup 55
Flashing the BIOS from the F12 One-Time boot menu
Updating your system BIOS using a BIOS update .exe file copied to a FAT32 USB key and booting from the F12 one time boot menu.
BIOS Update
You can run the BIOS update file from Windows using a bootable USB key or you can also update the BIOS from the F12 One-Time boot
menu on the system.
Most Dell systems built after 2012 have this capability and you can confirm by booting your system to the F12 One-Time Boot Menu to see
if BIOS FLASH UPDATE is listed as a boot option for your system. If the option is listed, then the BIOS supports this BIOS update option.
NOTE: Only systems with BIOS Flash Update option in the F12 One-Time Boot Menu can use this function.
3. The Bios flash menu will open then click the Flash from file.
56 System setup
4. Select external USB device
5. Once the file is selected, Double click the flash target file, then press submit .
System setup 57
6. Click the Update BIOS then system will reboot to flash the BIOS.
7. Once complete, the system will reboot and the BIOS update process is completed.
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the
BIOS settings of your computer.
You can create a system password and a setup password to secure your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
58 System setup
NOTE: System and setup password feature is disabled.
System setup 59
6
Software
This chapter details the supported operating systems along with instructions on how to install the drivers.
Topics:
• Supported operating systems
• Downloading drivers
• Intel chipset drivers
• Video driver
• Audio driver
• Network drivers
• USB driver
• Storage drivers
• Battery drivers
• Intel HID Event Filter
• Intel Dynamic Platform and Thermal Framework
• Intel Management engine
• Disk drivers
• Bluetooth drivers
• Security drivers
Downloading drivers
1. Turn on the notebook.
2. Go to Dell.com/support.
3. Click Product Support, enter the Service Tag of your notebook, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
4. Click Drivers and Downloads.
5. Select the operating system installed on your notebook.
6. Scroll down the page and select the driver to install.
7. Click Download File to download the driver for your notebook.
8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.
60 Software
Intel chipset drivers
Verify if the Intel chipset drivers are already installed in the system.
Table 7. Intel chipset drivers
Before Installation After Installation
Video driver
Verify if the video driver is already installed in the system.
Audio driver
Verify if audio drivers are already installed in the system.
Software 61
Table 8. Audio driver
Before Installation After Installation
Network drivers
Install the WLAN and Bluetooth drivers from the Dell support site.
Table 9. Network drivers
Before Installation After Installation
USB driver
Verify if the USB drivers are already installed in the system.
Table 10. USB driver
Before Installation After Installation
Storage drivers
Verify if the storage controller drivers are installed in the system.
Table 11. Storage drivers
Before Installation After Installation
None
Battery drivers
The latest battery drivers are installed in the computer.
62 Software
Table 12. Battery drivers
Before Installation After Installation
Software 63
Table 14. Intel Dynamic Platform and Thermal Framework
After Installation
Disk drivers
Disk drivers installed in the system
Table 16. Storage drivers
Before Installation After Installation
None
Bluetooth drivers
This platform supports a variety of Bluetooth drivers. The following is an example
64 Software
Table 17. Bluetooth drivers
Before Installation After Installation
Security drivers
This section lists the security devices in the Device Manager.
Software 65
7
Troubleshooting
Dell Enhanced Pre-Boot System Assessment —
ePSA Diagnostic 3.0
You can invoke the ePSA diagnostics by either of the following ways :
• Press the F12 key when the system posts and choose ePSA or Diagnostics option on One Time Boot Menu.
• Press and hold Fn(Function key on keyboard) and Power On (PWR) the system.
66 Troubleshooting
8
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
Contacting Dell 67