Ring Alarm Keypad – 2nd Generation

Introduction

Ring Alarm Keypad is a wireless accessory for the Ring Alarm system which provides users the
ability to arm and disarm their system, view system status, and manage alarm conditions. After
installing the Keypad and setting up the Keypad in the Ring app, perform arming and disarming
actions as well as receive system indications for different status updates and events. The Ring
Alarm Base Station is required to enable Keypad features and functions within the Ring app.

Notes:
1. This product can be operated in any Z-WaveTM network with other Z-Wave certified devices
from other manufacturers. All mains operated nodes within the network will act as
repeaters regardless of vendor to increase reliability of the network.
2. SmartStart enabled products can be added into a Z-Wave network by scanning the Z-
Wave QR Code present on the product with a controller providing SmartStart inclusion. No
further action is required and the SmartStart product will be added automatically within 10
minutes of being switched on in the network vicinity.

Installation & Set Up

Ring Alarm Keypad – Basic Setup & Installation

In-app Setup
1. Ensure your Ring Alarm system is disarmed.
2. In the Ring app, tap Set Up a Device and find the Keypad in the Security Devices menu.
3. Follow the in-app instructions to complete setup. Plug in the Keypad to trigger setup mode.

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Installation
1. Choose a location for installing the Keypad.
2. Use the provided bracket and place the Keypad on a flat surface. For wall mounting, use the screws and anchors to secure the
bracket to the wall and slide the Keypad into place.
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Note:
• This product can be operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers. All mains
operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network.
• This is a SmartStart enabled product which can be added into a Z-Wave network by scanning the Z-Wave QR Code present
on the product with a controller providing SmartStart inclusion. No further action is required and the SmartStart product will be
added automatically within 10 minutes of being switched on in the network vicinity. This product can also be operated in any
Z-Wave network with other Z-Wave certified devices from other manufacturers.

Z-Wave Instructions

Z-Wave Device Type: Entry Control Keypad

Role Type: Listening Sleeping Slave

• GENERIC_TYPE_ENTRY_CONTROL (0x40)
• SPECIFIC_TYPE_SECURE_KEYPAD (0x0B)

Ring Alarm Keypad Inclusion

Adding Ring Alarm Keypad to a Z-Wave Network

Ring Alarm Keypad can be added via SmartStart or Classic inclusion mode.

Note: When prompted for the QR Code or PIN, you may find them on the device, on the box, or on a card inside the box. Keep the
device nearby. You’ll be prompted plug the device in to power on the device and enter setup mode.

SmartStart Inclusion Steps:

1. Initiate the add flow for Security Devices in the Ring mobile application – Follow the guided add flow instructions provided in
the Ring mobile application.
2. When prompted by the mobile application, scan the QR code found on the package of the Keypad. The QR code can also be
found on the device itself.

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 3. Using the power adapter and cable provided, plug the Keypad into a standard outlet and the device will go into SmartStart
inclusion mode. While in this mode, Keypad can be added to a Z-Wave controller that supports SmartStart. When in
SmartStart inclusion mode, SmartStart can be restarted by tapping the button on the front of the device.

Classic Inclusion Steps:

1. Initiate add flow for Security Devices in the Ring mobile application – Follow the guided add flow instructions provided in the
Ring mobile application.
2. Select add manually and enter the 5-digit DSK PIN found on the package of the Ring Alarm Keypad or the 5-digit DSK PIN
found under the QR code on the device.
3. After powering on the device, press and hold the #1 button for ~3 seconds. Release the button and the device will enter
Classic inclusion mode which implements both classic inclusion with a Node Information Frame, and Network Wide
Inclusion. During Classic Inclusion mode, the green Connection LED will blink three times followed by a brief pause,
repeatedly. When Classic inclusion times-out, the device will blink alternating red and green a few times.

Connection Icon LED Behavior for Inclusion Blink Pattern

SmartStart Started Green LED three times, repeated after a brief
pause
Classic Inclusion Started Green LED three times, repeated after a brief
pause
Classic Inclusion Timed-Out Alternate red and green a few times
Inclusion Successful (Authenticated S2) Green LED on solid
Inclusion Not Successful (Self-Destruct) Red LED on solid

Note: Classic Inclusion should be used if the controller does not support SmartStart.

Ring Alarm Keypad – Exclusion

Removing Ring Alarm Keypad from a Z-Wave Network

Exclusion Instructions:
1. Initiate remove “Ring Alarm Keypad” flow in the Ring Alarm mobile application – Select the settings icon from device details
page and choose “Remove Device” to remove the device. This will place the controller into Remove or “Z-Wave Exclusion”
mode.

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 2. Locate the pinhole reset button on the back of the device.
3. With the controller in Remove (Z-Wave Exclusion) mode, use a paper clip or similar object and tap the pinhole button. The
device’s Connection LED turns on solid red to indicate the device was removed from the network.

Ring Alarm Keypad – Factory Reset

Factory Default Instructions

1. To restore Ring Alarm Keypad to factory default settings, locate the pinhole reset button on the device. This is found on the
back of the device after removing the back bracket.
2. Using a paperclip or similar object, insert it into the pinhole, press and hold the button down for 10 seconds.
3. The device’s Connection icon LED will rapidly blink green continuously for 10 seconds. After about 10 seconds, when the
green blinking stops, release the button. The red LED will turn on solid to indicate the device was removed from the network.

Note: Use this procedure only in the event that the network primary controller is missing or otherwise inoperable.

Wake-Up Notification
Not applicable. Ring Alarm Keypad (LSS) is a Frequently Listening Receiver Slave (FLiRS) device and does not support Wake Up
Command Class.

Z-Wave Command Classes

Security Class
Command Class Version
Required
Association 2 Highest Granted
Association Group Information 3 Highest Granted
Device Reset Locally 1 Highest Granted
Firmware Update Meta Data 5 Highest Granted
Indicator 3 Highest Granted
Manufacturer Specific 2 Highest Granted
Multi-Channel Association 3 Highest Granted
Powerlevel 1 Highest Granted
Security 2 1 None
Security 0 1 None
Supervision 1 None
Transport Service 2 None

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 Version 3 Highest Granted
Z-Wave PlusTM Info 2 None
Notification 8 Highest Granted
Configuration 4 Highest Granted
Battery 2 Highest Granted
Entry Control 1 Highest Granted

Association Command Class

Group Identifier Max Nodes Description

1 (Lifeline) 0x05 1. Notification Report
a. See notification CC section for notifications that are sent
2. Entry Control Notification
3. Battery Report
4. Device Reset Locally Notification

Configuration Command Class

The Keypad has the following supported configuration parameters.

Parameter Number
Description Default Min Max Format
Number of Bytes

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 Heartbeats:
This parameter is the number minutes between 0x01
1 1 70 (0x46) 1 (0x01) 70 (0x46)
heartbeats. Heartbeats are automatic battery Unsigned
reports on a timer after the last event.
Number of application level retries attempted for
messages either not ACKed or messages 0x01
2 1 1 (0x01) 0 (0x00) 5 (0x05)
encapsulated via supervision get that did not Unsigned
receive a report.
Application Level Retry Base Wait Time Period:
The number base seconds used in the 0x01
3 1 5 (0x05) 1 (0x01) 60 (0x3C)
calculation for sleeping between retry Unsigned
messages.
0x01
4 Announcement Audio Volume 1 7 0 10
Unsigned
0x01
5 Key Tone Volume 1 6 0 10
Unsigned
0x01
6 Siren Volume 1 10 0 10
Unsigned
Special Key Long Press Duration

This parameter allows a user to configure the duration

0x01
7 in seconds for the hold time required to capture a long 1 3 2 5
Unsigned
press . This includes Emergency Buttons + Mode
Buttons (Police, Fire, Medical, Disarmed, Home,
Away)
Long press number pad duration (seconds)

This parameter allows a user to configure the duration 0x01

8 1 3 2 5
in seconds for the hold time required to capture a long Unsigned
press . This includes Number Pad + Check & X (0-9,
Check, X)
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 Proximity Display Timeout : Timeout in seconds 0x01
9 1 5 0 30
when proximity is detected and no input is received Unsigned
Button Press Display Timeout : Timeout in seconds
0x01
10 when any button is pressed, but a sequence is not 1 5 0 30
Unsigned
completed and buttons are no longer being pressed
Status Change Display Timeout: Timeout in seconds
0x01
11 when indicator command is received from the hub to 1 5 1 30
Unsigned
change status
Security Mode Brightness: Adjusts the 0x01
12 1 100 0 100
brightness of the security mode buttons Unsigned
Key Backlight Brightness: Adjusts the brightness of
the keypad backlight. Used for Key Backlight LEDs
0x01
13 only 1 100 0 100
Unsigned
Available settings: 0-100%
Ambient Light Sensor Level: Light threshold where 0x01
14 1 20 0 100
keypad will stop backlighting if higher than Unsigned
Proximity On/OFF: Turn On and Off the Proximity
Detection.
0x01
15 1 1 0 1
0 = proximity sensor off Unsigned

1 = proximity sensor on
Ramp Time Config: Ramp time in units of ten
0x01
16 milliseconds each to turn the LEDs on/off. 1 50 0 255
Unsigned
Applies to all LEDs on the keypad
Low Battery Threshold - The percentage level at
0x01
17 which the display would turn on the yellow 1 30 0 100
Unsigned
battery indicator (whenever the display is on).

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 Languages Set: Sets the language on the keypad

0 (US 0x01
18 1 0 31
English) Unsigned

Warn Battery Threshold - The percentage level

0x01
19 at which the display would turn on the red battery 1 10 0 100
Unsigned
indicator (whenever the display is on).
System Security Mode Blink Duration -Configurable
ON time for the blink for config #22 which allows us 0x01
20 1 2 1 60
to modify the time for the LED to be active when set Unsigned
to blink on a period per config 22.
Supervisory Report Timeout:
The number of milliseconds waiting for a
10000 30000 0x01
21 Supervisory Report response to a Supervisory 2 500 (0x1F4)
(0x2710) (0x7530) Unsigned
Get encapsulated command from the sensor
before attempting a retry.
System Security Mode Display: (Always, Sometimes,
Never).

601 = Always On 0x01

22 2 0 0 601
Unsigned
1 - 600 = periodic interval

0 = Always Off, except when there's activity

0x03
Languages Supported (Get): returns bitmask of
23 languages supported. Bits set to 1 indicate that 4 0x00000025 0x00000000 0xFFFFFFFF Bitmask
the language is supported (Read Only)

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 0x01
24 Calibrate Speaker 1 0 0 1
Unsigned

Notification Command Class, V8

Association
Device Condition Command Class and Value
Group

Notification Report
AC mains power 1 (Lifeline)
reconnected Type: 0x08 Power Management
State: 0x03 AC mains reconnected

AC mains power Notification Report

disconnected 1 (Lifeline)
Type: 0x08 Power Management
State: 0x02 AC mains disconnected

Watchdog Notification Notification Report 1 (Lifeline)

Type: System 0x09
State Value: 0x04 System Software
Failure
State Parameter Value = 0x55

Software Fault (Ring) Notification Report 1 (Lifeline)

Type: System 0x09
State Value: 0x04 System Software
Failure
State Parameter Value = 0xAA (Ring
Value for Soft Fault)

Software Fault (SDK) Notification Report 1 (Lifeline)

Type: System 0x09
State Value: 0x04 System Software
Failure

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 Association
Device Condition Command Class and Value
Group

State Parameter Value = 0xA9 (SDK

Value for Soft Fault)

Software Reset (Not Notification Report 1 (Lifeline)

triggered by failure) Type: System 0x09
State Value: 0x04 System Software
Failure
State Parameter Value = 0xAC

Power On Reset Notification Report 1 (Lifeline)

Type: 0x08 Power Management
Event Parameter: 0x01 Power has been
applied

Brownout Notification Report 1 (Lifeline)

Type: 0x08 Power Management
Event: 0x05 Voltage Drop/Drift

Pin Reset (soft reset) Notification Report 1 (Lifeline)

Type: System 0x09
State Value: 0x04 System Software
Failure
State Parameter Value = 0xAB

Dropped Frame Yes, via Notification Set of Notification 1 (Lifeline)

Type 0x07, and status of
0x00: This type of notification turned off
0xFF: This type of notification turned on

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1523 26th St.
Santa Monica, CA 90404

Supplier’s Declaration of Conformity – Compliance Information Statement

Unique Identifier: Ring Alarm Keypad

Responsible Party and Party issuing Supplier’s Declaration of Conformity

Ring LLC dba Ring
1523 26th Street
Santa Monica, CA 90404 U.S.A.
www.ring.com / [email protected]

FCC Compliance Statement (for products subject to Part 15)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Innovation, Science and Economic Development Canada (ISED) Compliance

This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development
Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

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1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Conformité Innovation Sciences et Développement Économique Canada (ISDE)

L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique Canada
applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:
1. L’appareil ne doit pas produire de brouillage.
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.

CAN ICES-3 (B)/NMB-3(B)

In accordance with FCC requirements of human exposure to radio frequency fields, the radiating element shall be installed such that
a minimum separation distance of 20 cm is maintained from the general population.

Conformément aux exigences d’Industrie Canada

en matière d’exposition humaine aux champs de radiofréquences, l’élément rayonnant doit être installé de telle sorte qu’une distance
minimale de 20 cm soit maintenue par rapport à la population générale.

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

AVERTISSEMENT : Tout changement ou modification à cet appareil qui n’a pas fait l’objet d’une autorisation expresse par la partie
responsable de sa conformité pourrait annuler le droit pour l’utilisateur d’opérer l’équipement.

CAUTION: To reduce the risk of electrical shock, DO NOT open the unit. There are no user serviceable parts inside the unit. Refer to
customer support for any repairs.

ATTENTION : Pour réduire le risque d’électrocution, NE PAS ouvrir l’appareil. Aucune pièce interne n’est réparable par l’utilisateur.
Veuillez vous référer au service à la clientèle pour toute réparation.

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of the used batteries according to the manufacturer’s instructions.

ATTENTION : Danger d’explosion si la pile n’est pas remplacée correctement. Remplacez la pile uniquement par une pile identique
ou par une pile du même type que celle recommandée par le fabricant. Suivez les instructions du fabricant pour jeter les piles usées.

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