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OLORES,MARK EMIL

MONTALLANA
Bonuan Gueset Dagupan City,Pangasinan

Mobile No.09068273951

Email:[email protected]

PERSONAL SUMMARY

I am a mature, positive and hardworking individual, who always strives to achieve the highest
standard possible, at any given task. I demonstrated the ability to work under intense pressure, sell
products and services to customers from all backgrounds, handle customer complaints and solve
problematic situations as and when they arose.

CAREER HISTORY

Warehousemen

May.2018-September.2019

West Super Block Project

Bonifacio Global City

Employers name- ESPM Builders

Responsibilities

• Receive and track shipments


• Embark merchandise in delivery trucks using appropriate tools
• Accommodate and carefully handle fragile merchandise
• Track and document exact shipment arrival and departure times
• Tag and label merchandise
• Label and stockpile merchandise according to size, shape, and type.
• Box, wrap and pack the merchandise in accordance with relevant procedures and standards
• Prepare all orders for shipment
• Record and manage all impaired or damaged merchandise items
• Operate adequate merchandise management tools (for example, forklift)
• Enter data in inventory and logistics software programs

Store Supervisor

June.2016-April.2018

San carlos and Dagupan Branch

Employers name- The Meat Market

Responsibilities:

• Interact and communicate effectively with customers and all levels of workers
• Cashiers when necessary to expedite the processing of guest’s purchasing
• Perform other requests and assignments as requested by management
• Reports to Area Manager
• To guide sales associates to provide best customer service through critics and training
• To give the highest customer service at all times
• To retrieve customer data to build a data base of customer base
• To effectively deal with telephone orders and enquiries, promotional activities in the store

Butcher – May.2015 – April.2016

Employers name – The Meat Market

Responsible for working as part of a butchery team that supplies meat to members of the public,
restaurants, deli’s and shops.

Duties;

In charge of the meat counter.

Preparing meat for display.

Serving customers premium meat.

Delivering an amazing butchery service to customers.

Presenting the meat in attractive displays.

Using machinery to cut and prepare meat.

Assisting with any local authority audits.

Giving customers advice on how to properly wrap up and store the meat they have just bought.
Labelling meat that is on display correctly.

Putting price tags on meat.

Carrying out a range of cleaning duties.

Weighing portions of meat, wrapping it up and then handing it to a customer.

Taking cash as well as credit card payments from customers.

Helping and guiding younger members of the shop team.

KEY SKILLS AND COMPETENCIES

Professional

Never letting any meat go to waste unnecessarily.

Sound knowledge of all meat related Health and Safety.

High standards of personal hygiene.

Always smartly dressed to impress.

Delivers high levels of customer service and standards at all times.

Good portion control skills.

Up to date catering hygiene certificates.

Storing meat appropriately.

Great time-keeping skills.

Preparing special cuts of meat.

AREAS OF EXPERTISE

Meat Cutting

Stock ordering

Company name Puregold Price Club Dagupan(Mayombo Branch)

MERCHANDISER July 2013 – April.2015

Responsible for ensuring that products and brands are represented effectively in stores to
create a positive customer experience in a retail environment.

Duties:

Promoting products to significantly increase their sales.

Ensuring each area of the store is stocked, rotated, clean and looking its best.

Making sure customers find everything they need, in the right place.

Checking and replenishing product display areas in line with company plans.

Making recommendations and advising others on opportunities and risks.

Monitoring stock levels and reviewing product performance in order to identify

current and future trading opportunities.

Ensuring that best sellers reach their full potential.

Putting together merchandising plans for specific stores.

Helping Customers with any queries they may have.

Completing all paperwork and administration tasks as required.

Managing stock availability throughout the supply chain, from suppliers to stores.

Working closely with the buying team on related issues.

KEY SKILLS AND COMPETENCIES

Have a clear focus on high quality, performance and business profit.

Able to perform each essential duty to a satisfactory standard.

Treat people like how I would like to be treated.

ACADEMIC QUALIFICATIONS

Colegio De Dagupan 1998 - 2000(Undergraduate)

Bs Business Administration

High School

Dagupan City National High School


PERSONAL INFORMATION:

Date of Birth: March.14,1982

Birth Place: Mangaldan,Pangasinan

Age: 40

Civil Status: Single

Height: 5’7

Weight: 80kg

Religion: Roman Catholic

CHARACTER REFERENCES:

Esprilito Espinosa

Project Manager

West Super Block

Bonifacio Global City Taguig

Metro Manila

Mr. Paul Fernandez

Branch Head

Oppo Technical Support (Dagupan Branch)

Bonuan Gueset,Dagupan City

Mrs. Rebbca Aquino

Owner/Proprietor

Sigay Restaurant

I herby certify that the above information is true and correct to the best of my knowledge and
belief.

MARK EMIL M. OLORES

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