Scribd Logo
Upload

Welcome to Scribd!

  • 217 views

    Closure FD

    Uploaded by

    Jithin Purayil
    - The customer requests to close their OneCard fixed deposit account and credit the amount of Rs. 4000 to their bank account, providing account details. - OneCard responds that there is an outstanding amount on the account and requests the customer pay it to process the closure. - The customer pays the outstanding amount and confirms to proceed with closure. - OneCard notifies that the account closure request has been raised and the refund should be credited within 7-10 days.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Closure FD

    Uploaded by

    Jithin Purayil
    217 views4 pages
    - The customer requests to close their OneCard fixed deposit account and credit the amount of Rs. 4000 to their bank account, providing account details. - OneCard responds that there is an outstanding amount on the account and requests the customer pay it to process the closure. - The customer pays the outstanding amount and confirms to proceed with closure. - OneCard notifies that the account closure request has been raised and the refund should be credited within 7-10 days.

    Original Description:

    I need NOC leffer from SBM bank

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    - The customer requests to close their OneCard fixed deposit account and credit the amount of Rs. 4000 to their bank account, providing account details. - OneCard responds that there is an outstanding amount on the account and requests the customer pay it to process the closure. - The customer pays the outstanding amount and confirms to proceed with closure. - OneCard notifies that the account closure request has been raised and the refund should be credited within 7-10 days.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    217 views4 pages

    Closure FD

    Uploaded by

    Jithin Purayil
    - The customer requests to close their OneCard fixed deposit account and credit the amount of Rs. 4000 to their bank account, providing account details. - OneCard responds that there is an outstanding amount on the account and requests the customer pay it to process the closure. - The customer pays the outstanding amount and confirms to proceed with closure. - OneCard notifies that the account closure request has been raised and the refund should be credited within 7-10 days.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    sandeep kumar <sandeepvsk1999@gmail.

    com>

    Closure FD
    10 messages

    sandeep kumar <[email protected]> Sat, 29 Apr at 3:22 PM


    To: [email protected] <[email protected]>

    Dear Onecard Team

    My Name Is Salabad Sandeep Kumar I Need To Close My FD Amount Of 4000Rs Please


    Check Below Details & Close My FD Credit
    Amount To My Bank Account

    Register Number : 8639065129


    Register Email:  sandeepvsk1999gmail.com
    Fixed Deposit Id:  20012209559407

    Hey, here are my Savings account details:

    Name: Salabad Sandeep Kumar


    Account Number: 77770117368387
    IFSC Code: FDRL0007777
    Alternate IFSC Code: FDRL0000001
    UPI handle: 8639065129@jupiteraxis

    Thanks & Regards

    Sandeep Kumar
    8639065128
    IMG_5580.PNG, IMG_5581.PNG

    OneCard <[email protected]> Sat, 29 Apr at 3:22 PM


    Reply to: OneCard <[email protected]>
    To: <[email protected]>

    Hola!

    We thank you for giving us a chance to serve you.

    This email is to confirm that we have received your query and below is the ticket ID for your reference.

    Ticket ID: 3064228

    One of our CX specialists is going through your email and will be in touch with you within 48 hrs.

    Meanwhile, you can sit back and relax.


    While we are working on your query, we are always available for you through our app's Help Section for
    any future queries.

    Note – OneCard will never contact you asking for your Card number/expiry date/CVV/OTP/Account
    Password. Please do not share these details with anyone as this could lead to misuse.

    Thanks & Regards

    Team OneCard

    Keep Transacting!

    OneCard <[email protected]> Mon, 1 May at 11:38 AM


    Reply to: OneCard <[email protected]>
    To: <[email protected]>

    Hi Sandeep,

    With regard to your previous email, we understand that you wish to close your OneCard Account.

    Kindly note that the outstanding amount needs to be 0.00 INR and all EMIs should be closed for
    account closure / FD closure to be processed.

    Also, we have observed as recent transactions have been processed on this account. We request you
    to repay the outstanding amount of ₹3934.32 and let us know so as to raise the account closure
    request. 

    We regret to inform you that we are unable to liquidate your FD amount against your outstanding
    amount.

    We request you not make any new spends if you wish to proceed with closure of the Onecard
    account.

    We are unable to close the account if there is any outstanding /pending transaction / negative
    balance.

    Also, kindly note that once the Onecard account is closed it cannot be activated again and you will no
    longer have access to Onecard services.

    We further request you to utilize the reward points on your OneCard account as the same cannot be
    refunded once your account is closed.

    We truly regret all the inconvenience caused to you.

    Thanks & Regards


    Dnyaneshwari 
    CX Specialist
    Team OneCard
    sandeep kumar <[email protected]> Mon, 1 May at 12:29 PM
    To: OneCard <[email protected]>

    Hi Team, 

    I paid the due amount of ₹3934/- with transaction number 403121245641984 in the one card application . Now thw
    overdue amount is ₹0.00/- please process the FD closure ticket.

    Kindly let me know the status.

    Thanks and regards


    [Quoted text hidden]

    OneCard <[email protected]> Tue, 2 May at 3:59 PM


    Reply to: OneCard <[email protected]>
    To: <[email protected]>

    Hi Sandeep,

    Greetings from OneCard!

    With regards to your previous email, we understand that you wish to close your OneCard Account.

    As per our records, we would like to inform you that your account has a recent transaction and once
    the transaction is settled the closure request can be raised from our side. Further, we would like to
    inform you that the transaction gets settled within 24 to 48 hours.

    Also, we request you to kindly utilize the excess amount and reward points as the same cannot be
    refunded once the account is closed.

    Please note, once the account is closed, the same cannot be reopened and you will not be able to
    reapply for OneCard.

    Thanks & Regards


    Suraj
    CX Specialist
    Team OneCard

    sandeep kumar <[email protected]> Tue, 2 May at 4:01 PM


    To: OneCard <[email protected]>

    Yes, please proceed.


    [Quoted text hidden]

    OneCard <[email protected]> Wed, 3 May at 12:28 PM


    Reply to: OneCard <[email protected]>
    To: <[email protected]>

    Hi Sandeep ,

    Greetings from OneCard!

    With regard to your previous email, we understand that you wish to close your OneCard account.
    We would like to inform you that we have raised the account closure request.

    Further, once the refund is initiated the same shall reflect within 7 to 10 working days into your
    primary bank account which was use to create FD.

    Also, kindly note that once the Onecard account is closed it cannot be activated again and you will no
    longer have access to One card services.

    We appreciate your patience in the Interim.

    Thanks & Regards


    Alfiya
    CX Specialist 
    Team OneCard

    sandeep kumar <[email protected]> Wed, 3 May at 12:29 PM


    To: OneCard <[email protected]>

    Thanks for the update.


    [Quoted text hidden]

    OneCard <[email protected]> Thu, 4 May at 6:15 PM


    Reply to: OneCard <[email protected]>
    To: <[email protected]>

    Hi,

    Greetings from OneCard!

    We appreciate your business with us and we also respect your decision to leave OneCard Family..

    As per your request your OneCard account has been closed and the fixed deposit amount will be credited to your
    bank account within 5-7 working days.

    Regards,
    Customer Experience Team
    Team OneCard

    sandeep kumar <[email protected]> Thu, 4 May at 8:26 PM


    To: OneCard <[email protected]>

    Hi Team,

    Thanks for your update.

    Thank you
    [Quoted text hidden]

    You might also like