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ASSIGNMENT/ TUGASAN
_________________________________________________________________________
BBGO4103
ORGANISATIONAL BEHAVIOUR
GELAGAT ORGANISASI
MAY SEMESTER 2023

SPECIFIC INSTRUCTION / ARAHAN KHUSUS

1. Answer in Malay or English. /

Jawab dalam bahasa Melayu atau bahasa Inggeris.

2. Number of words : 2500 – 3000 words excluding references. /

Jumlah patah perkataan : 2500 – 3000 patah perkataan tidak termasuk rujukan.

3. Submit your assignment ONCE only in a SINGLE file. /

Hantar tugasan SEKALI sahaja dalam SATU fail.

4. Submit your assignment ONLINE. /

Tugasan ini dihantar secara ONLINE.

5. Submission date : 17 July 2023. /

Tarikh Penghantaran : 17 Julai 2023.

6. This assignment accounts for 60% of the total marks for the course. /
Tugasan ini menyumbang sebanyak 60% dari jumlah markah kursus.
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ASSIGNMENT QUESTION

Part I
PURPOSE
To adapt the organisational behavioural theories and concepts in a real organisation
setting.
REQUIREMENT
By using your workplace or selected organisation as an event, define emotions, attitudes
and job satisfaction with the support of literatures. Write down an event related to (i)
emotions, (ii) attitudes and (iii) job satisfaction that occurred in your workplace or selected
organisation. Analyse the event and relate it with the types of emotions, the components
of attitudes and the determinants of job satisfaction. The types, the components and the
determinants should be within organisational behaviour topics. Follow the guideline
below to prepare your assignment:
Introduction
Part 1: Emotions
1.1 Definition of Emotions
1.2 Event
1.3 Types of Emotions
Part 2: Attitudes
2.1 Definition of Attitudes
2.2 Event
2.3 Components of Attitudes
Part 3: Job Satisfaction
3.1 Definition of Job Satisfaction
3.2 Event
3.3 Determinants of Job Satisfaction
Conclusion
[Total: 50 marks]
Part II

ONLINE CLASS PARTICIPATION (10%)

Discuss the following topic(s) in the forum and submit proof of your participation in the
online discussions:

1. Share an issue of organisational behaviour in your workplace.

2. ‘People’s job performance decreases as they age.’ What do you think about this
statement?
3. Tell us about your job, and which value is the most important to you while doing it.
4. Share about the stress you experienced. What are the most significant sources of
stress in your life?
5. Communication apprehension occurs when people are afraid of communicating. If
you have ever had communication apprehension during a meeting, describe what
you felt about the situation.

[Total: 10 marks]

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 SOALAN TUGASAN

Bahagian I

TUJUAN
Untuk menyesuaikan teori dan gelagat organisasi dalam persekitaran organisasi sebenar.

KEPERLUAN
Dengan menggunakan tempat kerja anda atau organisasi terpilih sebagai peristiwa,
tentukan emosi, sikap dan kepuasan kerja dengan sokongan literatur. Tuliskan satu
peristiwa yang berkaitan dengan (i) emosi, (ii) sikap dan (iii) kepuasan kerja yang berlaku di
tempat kerja anda atau organisasi yang dipilih. Analisis peristiwa tersebut dan kaitkannya
dengan jenis emosi, komponen sikap dan penentu kepuasan kerja. Jenis, komponen dan
penentu tersebut perlu berada dalam topik gelagat organisasi. Ikuti garis panduan di bawah
untuk menyediakan tugasan anda:
Pengenalan
Bahagian 1: Emosi
1.1 Definisi Emosi
1.2 Peristiwa
1.3 Jenis Emosi
Bahagian 2: Sikap
2.1 Definisi Sikap
2.2 Peristiwa
2.3 Komponen Sikap
Bahagian 3: Kepuasan Kerja
3.1 Definisi Kepuasan Kerja
3.2 Peristiwa
3.3 Penentu Kepuasan Kerja
Kesimpulan
[Jumlah: 50 markah]
Bahagian II

PERBINCANGAN KELAS DALAM TALIAN (10%)

Bincangkan topik berkenaan di dalam forum dan hantar bukti penglibatan forum dalam
perbincangan dalam talian.

1. Kongsikan satu isu gelagat organisasi di tempat kerja anda.

2. ‘Prestasi kerja orang semakin berkurangan apabila usia mereka meningkat’.
Nyatakan pendapat anda tentang kenyataan ini.
3. Perihalkan tentang kerja anda, dan nilai yang manakah paling penting kepada anda
semasa melakukan kerja anda.
4. Kongsikan tentang stres yang anda alami. Apakah punca stres yang paling ketara
dalam hidup anda?
5. Kebimbangan komunikasi berlaku apabila orang takut untuk berkomunikasi. Jika
anda pernah mengalami kebimbangan komunikasi semasa mesyuarat, terangkan
berkenaan situasi tersebut.

[Jumlah: 10 markah]
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 ATTACHMENT
ASSIGNMENT RUBRICS

Part I/Bahagian I (50%)

BBGO4103 ORGANISATIONAL BEHAVIOUR / MAY 2023

Excellent/ Good/ Fair/ Poor/ Unsatisfactory/
*QN/ Criteria/ Weight/ Cemerlang Baik Sederhana Lemah Tidak memuaskan Max
CLO
*NS Kriteria Pemberat Marks
4 3 2 1 0
Introduction Very clear and Clear introduction on Moderate Vague introduction No introduction was
detailed introduction organisational introduction on on organisational given.
on organisational behaviour and organisational behaviour and
behaviour and individual differences behaviour and individual
individual differences within organisation. individual differences differences within
within organisation. within organisation. organisation.
1 3 Pengenalan 1 Pengenalan yang Pengenalan yang Pengenalan yang Pengenalan yang Tiada pengenalan 4
sangat jelas dan jelas mengenai sederhana mengenai samar-samar diberikan.
terperinci mengenai gelagat organisasi gelagat organisasi mengenai gelagat
gelagat organisasi dan perbezaan dan perbezaan organisasi dan
dan perbezaan individu dalam individu dalam perbezaan individu
individu dalam organisasi. organisasi. dalam organisasi.
organisasi.
1 2 Emotions 3 Very clear and Clear and detailed Moderate discussion Vague discussion on No discussion was 12
detailed discussion discussion on the on the definition; thethe definition; the given.
on the definition; the definition; the connection of event connection of event
connection of event connection of event and concept; and the and concept; and
and concept; and the and concept; and the types of emotions the types of
types of emotions types of emotions from the event. emotions from the
from the event. from the event. event.
Emosi Perbincangan yang Perbincangan yang Perbincangan yang Perbincangan yang Tiada perbincangan
sangat jelas dan jelas dan terperinci sederhana mengenai samar-samar diberikan.
terperinci mengenai mengenai definisi; definisi; hubungan mengenai definisi;
definisi; hubungan hubungan peristiwa peristiwa dan konsep; hubungan peristiwa
peristiwa dan konsep; dan konsep; dan dan jenis-jenis emosi dan konsep; dan
dan jenis-jenis emosi jenis-jenis emosi dari dari peristiwa jenis-jenis emosi dari
dari peristiwa peristiwa tersebut. tersebut. peristiwa tersebut.

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 tersebut.
Attitudes Very clear and Clear and detailed Moderate discussion Vague discussion on No discussion was
detailed discussion discussion on the on the definition; the the definition; the given.
on the definition; the definition; the connection of event connection of event
connection of event connection of event and concept; and the and concept; and
and concept; and the and concept; and the components of the components of
components of components of attitudes from the attitudes from the
attitudes from the attitudes from the event. event.
event. event.
1 2 3 12
Sikap Perbincangan yang Perbincangan yang Perbincangan yang Perbincangan yang Tiada perbincangan
sangat jelas dan jelas dan terperinci sederhana mengenai samar-samar diberikan.
terperinci mengenai mengenai definisi; definisi; hubungan mengenai definisi;
definisi; hubungan hubungan peristiwa peristiwa dan konsep; hubungan peristiwa
peristiwa dan konsep; dan konsep; dan dan komponen- dan konsep; dan
dan komponen- komponen-komponen komponen sikap dari komponen-
komponen sikap dari sikap dari peristiwa peristiwa tersebut. komponen sikap dari
peristiwa tersebut. tersebut. peristiwa tersebut.
Job Satisfaction Very clear and Clear and detailed Moderate discussion Vague discussion on No discussion was
detailed discussion discussion on the on the definition; the the definition; the given.
on the definition; the definition; the connection of event connection of event
connection of event connection of event and concept; and the and concept; and
and concept; and the and concept; and the determinants of job the determinants of
determinants of job determinants of job satisfaction from the job satisfaction from
satisfaction from the satisfaction from the event. the event.
event. event.
1 2 4 16
Kepuasan Kerja Perbincangan yang Perbincangan yang Perbincangan yang Perbincangan yang Tiada perbincangan
sangat jelas dan jelas dan terperinci sederhana mengenai samar-samar diberikan.
terperinci mengenai mengenai definisi; definisi; hubungan mengenai definisi;
definisi; hubungan hubungan peristiwa peristiwa dan konsep;hubungan peristiwa
peristiwa dan konsep; dan konsep; dan dan penentu-penentu dan konsep; dan
dan penentu-penentu penentu-penentu kepuasan kerja dari penentu-penentu
kepuasan kerja dari kepuasan kerja dari peristiwa tersebut. kepuasan kerja dari
peristiwa tersebut. peristiwa tersebut. peristiwa tersebut.
1 3 Conclusion 1 The conclusion The conclusion The conclusion The conclusion did No conclusion was 4
covered all of the key covered most of the covered some of the not cover the key given.
points of the key points of the key points of the points of the

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 assignment. assignment. assignment. assignment.
Kesimpulan Kesimpulan meliputi Kesimpulan meliputi Kesimpulan meliputi Kesimpulan tidak Tiada kesimpulan
semua isi-isi penting kebanyakan isi-isi beberapa isi-isi meliputi isi-isi diberikan.
penting tugasan. penting tugasan. penting tugasan. penting tugasan.
References. FOUR or more THREE relevant TWO relevant ONE relevant No reference and
relevant references references and references and reference and citation were given
and citations were citations were given citations were given citations were given using the APA
given using the APA using the APA using the APA using the APA format.
1 3 0.5 format. format. format. format. 2
Rujukan. EMPAT atau lebih TIGA rujukan dan DUA rujukan dan SATU rujukan dan Tiada rujukan dan
rujukan dan petikan petikan berkaitan petikan berkaitan petikan berkaitan petikan berkaitan
berkaitan mengikut mengikut format APA mengikut format APA mengikut format mengikut format
format APA diberikan. diberikan. diberikan. APA diberikan. APA diberikan.
Total 12.5 50
*QN = Question Number / *NS = Nombor Soalan

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11
 Part II/Bahagian II (10%) ONLINE PARTICIPATION/PENYERTAAN DALAM TALIAN

Marks for the forum will be given based on the following rubric:/
Markah bagi perbincangan dalam talian diberi berdasarkan rubrik:

Excellent/ Good/ Fair/ Poor/ Unsatisfactory/

*QN/ Criteria/ Weight/ Cemerlang Baik Sederhana Lemah Tidak memuaskan Max
CLO
*NS Kriteria Pemberat Marks
4 3 2 1 0
All five comments are Four of the comments Two or three of the One post submitted. Postings done past
good, appropriate, are good, appropriate, comments are OR All posts done in assignment timeline.
relevant, meaningful, relevant, meaningful, somewhat good, one day. OR No postings given
1-5 3 Quality of Postings 2.5 and respectful. and respectful. appropriate, OR None of the as proof of 10
meaningful and comments are good participation in
Postings reflect active Postings reflect respectful. and relevant. discussion.
participation within participation within OR Comments are
Affective Domain assignment timeline. assignment timeline. Postings show relatively short responses that
(A3) short participation are not substantial nor
time. meaningful. Minimum
effort (e.g. “I agree
with Tina”).

Kualiti Postings Kelima-lima komen baik, Empat Dua atau tiga komen Satu penghantaran Postings melepasi
sesuai, relevan, komen baik, sesuai, baik, sesuai, ATAU Semua tempoh tugasan.
Domain Afektif bermakna dan relevan, bermakna dan relevan,bermakna dan penghantaran dibuat ATAU Tiada Postings
berhemah. berhemah. berhemah. dalam satu hari . ATAU diberi sebagai bukti
Tiada komen yang baik penyertaan dalam
Postings mencerminkan Postings mencerminkan Postings menunjukkan dan relevan. ATAU perbincangan.

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 penyertaan aktif penyertaan sepanjang penyertaan dalam Komen hanya respon
sepanjang tempoh tempoh tugasan. jangakamasa yang yang ringkas dan tidak
tugasan. singkat. meluas dan tidak
(A3) bermakna.Usaha
minimum (Cth: “Saya
bersetuju dengan
Tina”).
Total 2.5 10
*QN = Question Number / *NS = Nombor Soalan

INSTRUCTIONS ON HOW TO SUBMIT PROOF OF ONLINE CLASS PARTICIPATION (10%)

Do the following:

1. Select the best FIVE (5) of your postings from the forum discussion set up by your tutor.
2. Do screenshots of the postings and include them as images in your assignment.
3. The screenshots should be in image file (either in JPG or PNG format). Refer to the sample of Screen Grab below
4. The screenshots should contain: Name, Title of the discussion, Day, Date and Time.

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ARAHAN PENGHANTARAN BUKTI PENYERTAAN KELAS DALAM TALIAN (10%):
Lakukan perkara berikut:
1. Pilih LIMA (5) posting anda yang terbaik daripada perbincangan forum yang ditetapkan dalam tugasan.
2. Lakukan screen shot posting dan isikan dalam bentuk imej di dalam fail tugasan anda.
3. Imej screen shot mesti dalam format imej (sama ada JPG atau PNG). Rujuk pada contoh screen shot di bawah.
4. Screen shot mesti mengandungi nama, tajuk perbincangan, hari, tarikh dan masa.

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