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Total Pages—4 C/16/MBA/1st Seme./101
NEW
2015
MBA Ist Semester Examination
MANAGEMENT PROCESSES
AND
ORGANISATIONAL BEHAVIOUR
PAPER—101
Full Marks : 100
Time : 3 Hours
The figures in the margin indicate full marks.
Candidates are required to give their answers in their
own words as far as practicable.
‘lustrate the answers wherever necessary.
1. Answer any four questions : 5x4
, a) Management is an Art as well as Science. — Elucidate.
(b) Discuss H. Fayol’s 14 principles of Management.
(Turn Over)(c). Give a brief description of Theory X and theory Y.
{d) Define and discuss organisational chart.
(e) Write a note on stradegic planning.
(What is Functional Authority. ‘Authority can be delegated,
but not the responsibility.’ — Discuss.
2. Answer any four questions : 4x5
(a) Define Personality. Explain ‘Personality-Job Fit’ theory.
144
(b) What is a conflict ? Is a conflict always dysfunctional ?
What are the functional aspects of conflict ?
(c) What is learning ? Describe Operant Conditioning Thory
of Learning. 144
(d
Distinguish between Attitude and Perception. Describe
the Attribution Theory of Perception. 1+4
{e) What are the different techniques of Group Decision
Making? Describe Delphi Technique of decision mak-
ing. 243
C/16/MBA/ist Seme./101 (Continzed)a
(f) Explain five reasons why people like to join groups in
the organization.
3. Answer any two questions : 10x2
(a) (@) What is motivation ? Discuss different types of indi-
vidual needs.
(ii) How are motivations, job satisfaction and perfor-
mance related ? 5+5
(b) (i) What do you mean by centralisation and
decentralisation ?_
Gi)
Explain the concept and nature of motivation.
S+5
(c) (i) What are the steps in control ? Also indicate the ben-
efits of control ?
(i) Give a structure of Territorywise or Geographycal
Departmentation and discuss. 5+5
4. Answer any two questions : 10x2
(a) Elucidate the model developed by Robbins for under-
standing organizational behaviour in terms of dependent
and independent variables.
C/16/MBA/1st Seme./101 (Turn Over)(b) Why do interpersonal conflicts arise in the organisation >
If you were a manager, what measures would you sug-
gest for their prevention and cure ? 5+5
(c) What is organisational culture ? How do employees of
an organisation learn culture ? a+8
[Internal Assessment : 20 ]
C/16/MBA/1st Seme./101 TB—150