Total Pages—4 C/16/MBA/1st Seme./101 NEW 2015 MBA Ist Semester Examination MANAGEMENT PROCESSES AND ORGANISATIONAL BEHAVIOUR PAPER—101 Full Marks : 100 Time : 3 Hours The figures in the margin indicate full marks. Candidates are required to give their answers in their own words as far as practicable. ‘lustrate the answers wherever necessary. 1. Answer any four questions : 5x4 , a) Management is an Art as well as Science. — Elucidate. (b) Discuss H. Fayol’s 14 principles of Management. (Turn Over)(c). Give a brief description of Theory X and theory Y. {d) Define and discuss organisational chart. (e) Write a note on stradegic planning. (What is Functional Authority. ‘Authority can be delegated, but not the responsibility.’ — Discuss. 2. Answer any four questions : 4x5 (a) Define Personality. Explain ‘Personality-Job Fit’ theory. 144 (b) What is a conflict ? Is a conflict always dysfunctional ? What are the functional aspects of conflict ? (c) What is learning ? Describe Operant Conditioning Thory of Learning. 144 (d Distinguish between Attitude and Perception. Describe the Attribution Theory of Perception. 1+4 {e) What are the different techniques of Group Decision Making? Describe Delphi Technique of decision mak- ing. 243 C/16/MBA/ist Seme./101 (Continzed)a (f) Explain five reasons why people like to join groups in the organization. 3. Answer any two questions : 10x2 (a) (@) What is motivation ? Discuss different types of indi- vidual needs. (ii) How are motivations, job satisfaction and perfor- mance related ? 5+5 (b) (i) What do you mean by centralisation and decentralisation ?_ Gi) Explain the concept and nature of motivation. S+5 (c) (i) What are the steps in control ? Also indicate the ben- efits of control ? (i) Give a structure of Territorywise or Geographycal Departmentation and discuss. 5+5 4. Answer any two questions : 10x2 (a) Elucidate the model developed by Robbins for under- standing organizational behaviour in terms of dependent and independent variables. C/16/MBA/1st Seme./101 (Turn Over)(b) Why do interpersonal conflicts arise in the organisation > If you were a manager, what measures would you sug- gest for their prevention and cure ? 5+5 (c) What is organisational culture ? How do employees of an organisation learn culture ? a+8 [Internal Assessment : 20 ] C/16/MBA/1st Seme./101 TB—150