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Complaint Against MEPCO Zahir Pir

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To,

The Honourable Prime Minister of Pakistan,


The Honourable President of Pakistan,
The Honourable Chief Justice of Pakistan,
The Honourable Minister for Energy Power of Pakistan,
The Honourable Speaker of National Assembly of Pakistan,
The Honourable Dy. Speaker of National Assembly of Pakistan,
The Honourable Chairman Senate of Pakistan,
The Honourable Dy. Chairman Senate of Pakistan,
The Honourable Secretary Cabinet of Pakistan,
The Honourable Secretary National Assembly of Pakistan,
The Honourable Secretary Ministry of Energy of Pakistan,
The Honourable Federal Ombudsman of Pakistan,
The Honourable Secretary Ombudsman of Pakistan,
The Honourable Chairman NEPRA of Pakistan,
The Honourable Registrar NEPRA of Pakistan,
The Honorable CEO of MEPCO Multan,
The Honorable Director Operation of MEPCO Multan,
The Honorable all respectable higher officials of MEPCO,
The Honorable Journalist of all news & media Channels,
The Honorable Amnesty International Asia,

Subject: Urgent Request for Assistance Regarding Prolonged Power Outage and
Harassment by MEPCO Officials Zahir Pir.

Respected Sir,

I hope this letter finds you in good health and high spirits. I am writing to bring to
your attention a pressing issue that has been plaguing our locality for the past nine
days. We, the residents of Basti Sawan Near new Zahir Pir interchange, have been
facing an uninterrupted power outage since 15th May 2023, which has severely
disrupted our daily lives and caused significant hardships to our community.

We have diligently registered multiple complaints regarding this matter through the
official channels, as evidenced by the ticket numbers 23051915000455 and
23051815003707. Our area's lineman, upon their visit, shockingly demanded a bribe
of Rs. 50,000 to rectify the issue promptly and restore the electricity supply.
Disturbed by this unlawful demand, we refused to comply and decided to report the
incident to the relevant authorities.

On 18th May 2023, we promptly reported the bribery incident to Miss Kausar Abbas
Shah, the Sub-Divisional Officer (SDO) of Zahir Pir, via her cell phone number
03028296337. Additionally, we reached out to Mr. Iqbal Hussain Bhutto, the Xen Ops
Khanpur, on his cell phone number 03028296290, Mr. Muhammad Shahzad Raees,
the S.E Op Mepco R.Y Khan, on his cell phone number 0302-8296251, Mr.
Muhammad Shahnawaz Khan on his cell phone number 03028296253, and Mr. Aman
Ullah Kashif on his cell phone number 0302-8296263 to report the matter and seek
their intervention.

To our disappointment, despite our efforts to escalate the issue, the response from
the concerned authorities has been inadequate. We even resorted to social media
platforms and approached the MEPCOCircle Rahim Yar Khan via Twitter
(@Mepcorykhan) on 18th May 2023. They acknowledged the problem, stating that
there were pole and conductor issues in Basti Burran and Basti Abdulqadir, which are
part of the same feeder as our area, Basti Sawan. They assured us that the supply
would be restored by 19th May 2023, but the power has not been reinstated until
22nd May 2023, 5:00 PM.

Unfortunately, when the power supply was finally restored at 5:00 PM on 22nd May
2023, it was abruptly cut off after a few minutes. Later, we were informed by our
family members that six unidentified individuals came to our houses and informed
them that the main cable had been deliberately disconnected. They conveyed a
message, supposedly from Miss Kausar, expressing her anger and warning us not to
complain to any higher authorities. Shockingly, they claimed that neither senior
officials, institutions, ministers, magistrates, judges, advisors of NEPRA or Mohtasib,
nor even your esteemed self or other prominent figures could take any action against
Miss Kausar or her team.

Given this dire situation, we are compelled to reach out to you, the highest authority
in our beloved nation, and seek your immediate intervention. We implore you,
Honorable Prime Minister, Honorable President, Honorable Chief Justice of Supreme
Court as well as high court, Honorable minister and honorable others mentioned
above to take swift and decisive action against those responsible for the prolonged
power outage, illegal activities, and harassment by the electricity department
officials, including Miss Kausar Abbas Shah.

We humbly request the following:

Conduct a thorough investigation into the illegal activities and harassment by the
electricity department officials, particularly Miss Kausar Abbas Shah, SDO Zahir Pir,
and her team. Ensure that all those involved are held accountable for their actions.

Direct the relevant authorities, such as the Ministry of Energy, Water and Power, and
the National Electric Power Regulatory Authority (NEPRA), to oversee the resolution
of the power supply issue in our area without any further delay. This should include
repairing the damaged poles and conductors and restoring a reliable and
uninterrupted power supply to our community.

Establish a transparent and efficient complaint management system to address


grievances related to power outages, corruption, and harassment by electricity
department officials. This will help ensure that such incidents are promptly
investigated and appropriate actions are taken to protect the rights and interests of
the citizens.

Strengthen the implementation of existing laws and regulations to prevent and


combat corruption within the electricity department. This should include stringent
measures to identify and punish those involved in bribery, extortion, and other illegal
activities.

Improve the overall infrastructure and maintenance of the power distribution


network in our area to prevent future outages and ensure a consistent and reliable
power supply to the residents.

Provide necessary protection and support to the affected residents who have been
subjected to harassment and threats due to their complaints against the electricity
department officials. Ensuring their safety and security is of utmost importance.

We, the residents of Basti Sawan Pahore, have always placed our trust in your
leadership and believe that you will take immediate action to address this grave
issue. We hope for a just resolution and an end to the hardships faced by our
community. Your intervention will not only restore faith in the government but also
uphold the principles of justice and accountability in our beloved nation.

Thank you for your attention to this matter, and we eagerly await your prompt
response and action.

Yours sincerely,

Rahim Buksh S/o Jam Bux


Basti Swan Pahore, Mouza Mian Wali,
Zahir Pir, Tehsil Khan Pur, District Rahim Yar Khan,
Feeder mentioned on bill is Chachran Sharif instead of Fatehpurkamal.
Consumer ID:1154834902

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