Defect Management Process in Software Testing (Bug Report Template)
Defect Management Process in Software Testing (Bug Report Template)
guru99.com
What is Bug?
A bug is the consequence/outcome of a coding fault.
A Defect in Software Testing is a variation or deviation of
the software application from end user’s requirements or
original business requirements. A software defect is an error
in coding which causes incorrect or unexpected results from a
software program which does not meet actual requirements.
Testers might come across such defects while executing the
test cases.
These two terms have very thin line of difference, In the
Industry both are faults that need to be fixed and so
interchangebaly used by some of the Testing teams.
When testers execute the test cases, they might come across
such test results which are contradictory to expected results.
This variation in test results is referred to as a Software
Defect. These defects or variations are referred by different
names in different organizations like issues, problems, bugs
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or incidents.
In this tutorial, you will learn-
• Bug Report
• Discovery
• Categorization
• Resolution
• Verification
• Closure
• Reporting
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Discovery
In the discovery phase, the project teams have to discover as
many defects as possible, before the end customer can
discover it. A defect is said to be discovered and change to
status accepted when it is acknowledged and accepted by
the developers
In the above scenario, the testers discovered 84 defects in
the website Guru99.
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• High
• Medium
• Low
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Defect Resolution
Defect Resolution in software testing is a step by step
process of fixing the defects. Defect resolution process starts
with assigning defects to developers, then developers
schedule the defect to be fixed as per priority, then defects
are fixed and finally developers send a report of resolution to
the test manager. This process helps to fix and track defects
easily.
You can follow the following steps to fix the defect.
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The smaller value of DRR and DLR is, the better quality of
test execution is. What is the ratio range which is
acceptable? This range could be defined and accepted base
in the project target or you may refer the metrics of similar
projects.
In this project, the recommended value of acceptable ratio is
5 ~ 10%. It means the quality of test execution is low. You
should find countermeasure to reduce these ratios such as
• Improve the testing skills of member.
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