Sumeru Case

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Case Study Analysis Graphic Organizer - SUMERU SOFTWARE SOLUTIONS:

CREATING A CULTURE OF SERENE DYNAMISM


Concerns Fundamental Management Issue Evidence from the case and class to Recommended Solution to the
you see related to the topic support your diagnosis issue

What are the pertinent • To find the best fit • The organization involved
facts in the case? employees which will recruiting the right type of
maintain the vision of the people and managing
organization in line with employees who struggle to fit
AOL in with Sumeru;s vision.

 Information in the organization


• Fragmented information is was currently entered into
available at different different systems; it was
locations in organization. fragmented and available only
in bits and parts to different
employees at different
locations.

• Maintaining the culture as  Another important element in


the organization grew. maintaining the culture as the
organization grew.

What is/are the primary  Challenge for employees to  The challenges for employee
problem (s) and the cause maintain work life balance was to balance their work at
(s)? Sumeru and their involvement
in AOL Ashram activity.

 Lack of management process  One manager might be handling


leads to multiple multiple responsibilities and
responsibilities for an different organizational slots
individual. would be filled by a single
employee.
 To manage performance
issues of the employees if  A person who is not aligned
they are non- performer with the vision and not
performing they have zero
patients and clear decision was
OUT
What are the alternatives The focus should be changing
for action? the organizations structure &
culture to improve
management process.

More training should be


conducted for technical
employees

Sumeru should increase its


market reach by social
networking sites and also
provide technology
framework to build new
technologies to give reach
customer experience.

What readings or other Case Study


research helped you Sumeru Inc
come to conclusions on
the topics?

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