At&t CL2909
At&t CL2909
CL2909 Speakerphone
with caller ID/call
waiting
LOWER
Model #: CL2909
Type: Speakerphone with caller ID/call waiting
Serial #:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found on the
bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
LOWER
LOWER LOWER
Table of contents
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Getting started
Product overview
This AT&T CL2909 speakerphone with caller ID/call waiting can be used
flat on a tabletop or mounted on a wall and does not require AC power for
operation. The CL2909 features a speakerphone for hands-free use and a data
port that allows the use of another device such as a modem, fax machine, or
answering system with the same wall jack. The CL2909 also features a
14-number memory for fast dialing and has a directory that can store up to
25 additional numbers with names. This telephone has a caller ID feature that
supports caller ID with call waiting service. (Caller ID services are subscriber
services available from your telephone service providers for a fee.)
This user’s manual contains detailed instructions for installing and operating
your AT&T CL2909 speakerphone with caller ID/call waiting. Please follow the
directions carefully.
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Getting started
CALL LIST
REMOVE
Press to review call history
Press to delete the displayed records (page 27) or scroll
entry (page 21, 24, 28). through options when in the
When the telephone is idle, feature menu.
press and hold to remove all DISPLAY DIAL
call history entries (page 28). Press to dial the displayed
OPTIONS number (page 28).
Press to display the menu CLEAR
(page 10).
Press to return to idle mode.
When in the menu, press to
LOWER
save your setting and advance
to the next feature setting
LOWER
Press to enter lower locations
(page 10, 13). of one-touch buttons (page
19).
DIRECTORY
One-touch buttons
Press to enter the directory
Press to display the numbers
or when in directory exit and
stored in one-touch locations
return to idle mode (page 23).
(page 19).
Dial pad
With the handset lifted,
PROG press to dial a number.
Press to program numbers With the handset on the
stored in one-touch locations base, press to search the
(page 20). directory by name (page 24).
REDIAL
RINGER
LOWER
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Getting started
Screen icons
ERR There is an error in the caller ID information.
Line is in use or the connected telephone line cord is
ERR
12:00AM 1-01 not plugged into a wall jack.
LOWER
NEW
REP NEW The caller ID information displayed is unreviewed.
No: 00 LOWER
0 CALLS 0 NEW REP A person from this number has called more than once.
LOWER The lower one-touch location is active.
NO: The position of the number stored in call history.
The battery power is low (flashing).
The ringer volume is set to OFF.
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Getting started
Battery installation
Before using the telephone, you should install four good AA alkaline batteries
(not included) to provide memory backup and enable the use of some
features. The four AA batteries are required for the following features to work:
speakerphone, hold, mute, flash, caller ID features, screen display, feature
options menu, directory, clock, and the CALL INFO light.
If you unplug the telephone from the wall jack, or you lose telephone service
for over 10 minutes, and good batteries are not installed, the following
information is lost: call list, numbers stored in the directory, redial list, and
all settings in the feature menu. We recommend that you initially install new
batteries and change the batteries soon after the low battery icon appears.
CAUTION: Always unplug the telephone line cord before installing new
batteries.
Installation options
The telephone base comes with the mounting bracket already installed
for tabletop use. If you want to mount your telephone on a wall, use the
provided wall bracket to connect with a standard dual-stud telephone wall
mounting plate. If you do not have this mounting plate, you can purchase
one from many hardware or consumer electronic retailers. You might need a
professional to install the mounting plate.
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter (not included)
between the telephone line cord and the telephone wall jack. The filter
prevents noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.
Tabletop installation
Follow instructions below to install your telephone to tabletop position.
1. Check the mounting bracket.
The telephone arrived with the mounting bracket positioned for tabletop use.
Make sure it is secure by pressing the two feet.
2. Connect one end of the long telephone line cord to the jack labeled TEL
on the back of the telephone. Telephone
wall jack
Telephone
line cord
LOWER
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Getting started
Installation options
Wall installation
1. Reposition the mounting bracket for wall use.
Press on the mounting bracket as shown in figure a to release the bracket.
Rotate the bracket as shown in figure b so that the larger end is toward
the bottom of the telephone. Lock the bracket by positioning it as shown in
figure c, and pressing it (as shown by arrow) into the telephone base until
it locks in place.
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Getting started
Switchhook
Handset tab
4. Connect the short telephone line cord to a wall jack and mount the
telephone on the studs on the mounting plate.
Make sure the short telephone line cord snaps firmly into place. Place the
telephone on the wall jack mounting stubs and pull down until it is held
securely.
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Getting started
Data port
If you want to connect another device (such as a modem or fax machine) to
the wall jack, use the jack on the telephone labeled DATA. A call picked up at
another extension connected with the same line may interrupt a fax, modem
or message transmission.
Data port
TEL DATA
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Telephone settings
Telephone settings
The screen will display prompts to help you set
up the telephone when you first install it. You
can always get back to these setup screens by
pressing OPTIONS.
12:00AM 1-01
WHICH LANGUAGE?
LOWER
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Telephone settings
Telephone settings
Set home area code
You must program your area code, so your
telephone can properly recognize and dial calls.
For calls within your area code
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Telephone settings
Telephone settings
Set local area code
You can program up to four local area codes.
For calls outside your area
For: You dial: Enter in step 2:
All calls outside 11 digits (1 + area code No local area
your area code + telephone number code
Some calls 10 digits Area codes that
outside your (area code + telephone do not require
area code number) a1
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Telephone settings
Telephone settings
Set time and date
1. Press OPTIONS repeatedly until the screen
displays:
12:00AM 1-01
LOWER
SET CLOCK
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Telephone settings
Telephone settings
Feature summary (Default settings indicated by *)
Feature/options Function
SET CLOCK Set the date and time. Use # to select between AM and PM. Use
12:00AM 1-01* CALL LIST or CALL LIST to choose a digit to edit, then use the dial
pad keys to change the digits.
WHICH LANGUAGE? Choose whether the display appears is English, Spanish, or French.
ENGLISH*
ESPANOL
FRANCAIS
SET CONTRAST Adjust screen brightness to a comfortable level, from 1 (light) to 4
1 2* 3 4 (dark).
HOME AREA CODE? Set screen to recognize calls from your area code.
HAC-_ _ _*
LOCL AREA CODE? Program up to four local area codes that do not require dialing a 1
LAC1-_ _ _* before them.
LAC2-_ _ _*
LAC3-_ _ _*
LAC4-_ _ _*
REPEATED CALLS Choose how new calls from the same number are displayed.
COMBINED The screen shows only the most recent call from this number, and REP
is displayed.
SEPARATE* Each call from this number is listed separately.
CALL LIST ORDER Choose in what order received calls are displayed.
BY TIME Reverse order. Last call received is displayed first.
NEW CALLS FIRST* Unreviewed calls are displayed first, then calls by time.
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Telephone operation
Telephone operation
Make a call
LOWER
1. Lift the handset, then enter the telephone
number.
-OR-
Press SPEAKER on the telephone base, then
enter the telephone number.
2. To end the call, hang up.
-OR-
Press SPEAKER.
Answer a call
Lift the handset.
-OR-
Press SPEAKER.
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Telephone operation
Telephone operation
Chain dialing
Chain dialing is useful if you need to access
numbers other than telephone numbers (such as
bank account numbers or access codes) from the
directory, one-touch locations or call history.
1. Lift the handset or press SPEAKER.
2. Wait for a dial tone. Dial the first number. You
can do this manually, from the directory, a
one-touch location or call history.
3. To dial a number (up to 48 digits):
From the directory:
1. Press DIRECTORY.
2. Press CALL LIST or CALL LIST to scroll
to REVIEW. Press OPTIONS.
3. Press CALL LIST or CALL LIST to scroll
to the desired entry.
4. Press DISPLAY DIAL. The telephone will
automatically dial the displayed number.
LOWER
From a one-touch location:
• Press the desired one-touch button.
-OR-
LOWER
Press LOWER, then press the desired
one-touch button.
The telephone will automatically dial the
displayed number.
From the call history:
1. Press CALL LIST or CALL LIST to scroll
to the desired entry.
2. Press DISPLAY DIAL. The telephone will
automatically dial the displayed number.
LOWER
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Telephone operation
Telephone operation
LOWER
Flash/call waiting
If you subscribe to call waiting service with your
telephone service provider, you can answer a new
incoming call without losing your current call.
1. While on a call, press FLASH to connect to the
new call when you receive a call waiting signal.
2. Press FLASH again to return to the original call.
NOTEs:
• Use FLASH to access other subscriber services,
as described by your telephone service provider.
• The telephone cannot display the information
if another telephone on the same line is in use.
Make sure all extensions are not in use.
LOWER
Hold
• Press HOLD to put a call on hold.
To return to the call:
• Press HOLD again.
-OR-
Lift the handset.
-OR-
Press SPEAKER.
-OR-
Pick up the call at another extension connected
to the same telephone line.
Mute
LOWER
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Telephone operation
Telephone operation
Ringer volume
Use the ringer switch on the right side of the base
to adjust the ringer volume to OFF, LO or HI. If
the ringer switch is set to OFF, this telephone will
not ring when there is an incoming call. However,
the CALL INFO indicator will still flash to indicate
an incoming call.
Call info
The CALL INFO indicator on the telephone is used
to indicate there is additional information in the
display about the current or previous calls.
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One-touch operation
One-touch operation
One-touch overview
This telephone has 14 one-touch locations where
you can store telephone numbers you want to dial
using only one or two keys. You can store up to
24 digits in each location. The first seven locations
can be accessed using the one-touch buttons.
To access the remaining seven locations, press
LOWER and then the one-touch button for the
desired location.
You may wish to write the names or telephone
numbers of one-touch entries on the directory
card. Use the white spaces for the first seven
locations and the gray spaces for the other seven
locations.
LOWER LOWER
Seven one-touch
locations (gray)
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One-touch operation
One-touch operation
Store a number in a one-touch location
1. Press PROG, the screen displays ENTER
LOWER
NUMBER.
2. Enter the telephone number you want to store
(up to 24 digits). Use CALL LIST to backspace
and make corrections.
-OR-
Press REDIAL to store the last number dialed.
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One-touch operation
One-touch operation
Review a one-touch entry
LOWER
Directory operation
Directory memory capacity
This telephone has a directory where you can
store up to 25 additional telephone numbers and
names. Numbers can be up to 24 digits long and
names can be up to 15 characters.
Directory entries are stored in alphabetical order.
LOWER
You may wish to enter names with the last name
first to maintain consistency with information
stored through the caller ID features of this
telephone.
Press CLEAR at any time to exit the directory
without saving changes and return to the idle
screen.
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Directory
Directory operation
Store numbers and names in the directory
1. Press DIRECTORY. Then press CALL LIST or
CALL LIST to scroll to STORE.
2. Press OPTIONS, the screen displays ENTER
NUMBER.
3. Enter the telephone number (up to 24 digits)
LOWER
you want to store.
-OR-
Press REDIAL to store the last number dialed.
LOWER
Press CALL LIST twice to store a pause in the
dialing sequence (P displays). Press FLASH to store
a flash in the dialing sequence (F displays).
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Directory
Directory operation
Store a call history number in the directory
1. Press CALL LIST or CALL LIST to scroll
through the call history.
2. Press DIRECTORY to store displayed call
information in the telephone directory. The
LOWER
screen displays STORED.
Caller ID operation
Caller ID information
This product has a caller ID with call waiting
12:00AM 1-01 feature that works with services from your
NEW
REP
1888-7227702 telephone service provider.
NO: 01 LOWER
CHARLIE JOHNSON Caller ID with call waiting lets you see who is
calling before you answer the telephone, even
when you are on another call.
You may need to change your telephone service
to use this feature. Contact your telephone service
provider if:
You have both caller ID and call waiting, but
as separate services (you may need combined
service).
You have only caller ID service, or only call waiting
service.
You do not subscribe to any caller ID service, and
you can use this product’s other features without
subscribing to either caller ID or combined caller
ID with call waiting service.
There are fees for caller ID services, and they may
not be available in all areas.
This product can provide information only if both
you and the caller are in areas offering caller ID
service, and if both telephone service providers
use compatible equipment.
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Caller ID operation
Caller ID operation
Information about call history
If you subscribe to caller ID service with your
12:00AM 1-01 telephone service provider, this telephone stores
NEW
REP
1888-7227702 all incoming calls with valid caller ID information in
NO: 01 LOWER
NOTEs:
• If you press REMOVE while the telephone is
ringing, or while you are on a call, the call
information will not be stored in the call history.
• If you are using the display for setup or to
review entries stored in the memory and a call
comes in, press CLEAR while the telephone
is ringing to see the information. If you were
setting up the telephone, press OPTIONS first
to save the setup information. Even if the call
information is not displayed, it will be stored in
the call history.
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Caller ID operation
Caller ID operation
Caller ID
You can customize how the caller ID features of
this product work. See Set remaining features
on page 13 for instructions. For options, see
REPEATED CALLS, and CALL LIST ORDER in the
Feature summary on page 14.
Review call history
LOWER
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Caller ID operation
Caller ID operation
Remove call records
Remove a specific call record
1. Press CALL LIST or CALL LIST to display
the call record you want to remove.
2. Press REMOVE. The call record is removed.
Remove all call records
1. When the telephone is idle, press and hold
REMOVE until the screen displays (for
approximately 3 seconds):
12:30AM 1-01
REMOVE ALL?
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Caller ID operation
Caller ID operation
Dialing options
If the number displayed in the call history needs
to have a 1 or the area code added or removed,
you can do that. When the number you wish to
call is displayed, press OPTIONS and then press
CALL LIST or CALL LIST to scroll through the
dialing format choices.
The various dialing options are: 888-722-7702
1-722-7702
722-7702
1888-7227702
Displays When
PRIVATE NAME The other party is blocking the name
information.
PPP The other party is blocking the number
information.
PRIVATE CALLER The other party is blocking the name
and number information.
UNKNOWN NAME Your telephone service provider is
unable to receive information about this
caller’s name.
UUU Your telephone service provider is
unable to receive information about this
caller’s number.
UNKNOWN Your telephone service provider is
CALLER unable to receive information about this
caller’s name and number.
ERROR PRESENT The displayed caller ID entry cannot be
dialed.
NO NUMBER The displayed caller ID entry cannot be
dialed.
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Appendix A
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For Customer Service, visit our website at www.telephones.att.com, or
call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
No dial tone. • Make sure all plugs are connected properly. Inspect
the telephone line cord connections at the wall jack
and telephone. Also inspect the coiled handset cord
connections at both ends.
• Unplug the telephone and connect it to another wall
jack. If it still does not work and other telephones
in your home are working, the problem is with this
telephone.
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Appendix A
Troubleshooting
Caller ID isn’t • Caller ID is a subscription service. You must subscribe to
working. this service from your telephone service provider for this
feature to work on your telephone.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone line, you
must install a DSL filter between the telephone line
cord and the telephone wall jack (page 5). The filter
prevents noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider
for more information about DSL filters.
• Your caller must be calling from an area that supports
caller ID.
• Both your and your caller’s telephone service providers
must use equipment that is compatible with caller ID.
No caller ID • Make sure your telephone service provider provides
information caller ID information while you are on a call. This is
while on a call. sometimes known as caller ID on call waiting or type 2
caller ID.
• The telephone cannot display the information if another
telephone on the same line is in use. Make sure all
extensions are on hook.
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Appendix B
Maintenance
Taking care of your telephone
• Your telephone contains sophisticated electronic parts, so it must be
treated with care.
Avoid rough treatment.
• Place the handset down gently. Save the original packing materials to
protect your telephone if you ever need to ship it.
Avoid water
• Your telephone can be damaged if it gets wet. Do not handle it with wet
hands. Do not install the telephone near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water or
a mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE TELEPHONE LINE CORD FROM THE WALL. Then pull the unit out by the unplugged
cord.
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Appendix C
CAUTION: Use only the power adapter provided with this product. To
obtain a replacement, visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
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Appendix C
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Appendix D
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Appendix E
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Appendix F
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty
service, and all questions about this product should be directed to: In the
United States of America, visit www.telephones.att.com or call 1 (800)
222-3111. In Canada, call 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder
of a valid proof of purchase (“CONSUMER” or “you”) that the product and
all accessories provided in the sales package “PRODUCT”) are free from
defects in material and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to
the CONSUMER for products purchased and used in the United States of
America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially
defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs the
PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it
with a new or refurbished PRODUCT of the same or similar design. The
manufacturer will retain defective parts, modules, or equipment. Repair
or replacement of the PRODUCT, at the manufacturer’s option, is your
exclusive remedy. The manufacturer will return repaired or replacement
products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR
from the date of purchase. If the manufacturer repairs or replaces a
materially defective PRODUCT under the terms of this limited warranty,
this limited warranty also applies to repaired or replacement PRODUCT for
a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-
year limited warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
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Appendix F
Limited warranty
• PRODUCT that has been damaged due to repair, alteration, or
modification by anyone other than an authorized service representative
of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number
plates or electronic serial numbers have been removed, altered or
rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside
the United States of America or Canada, or used for commercial or
institutional purposes (including but not limited to products used for
rental purposes); or
• PRODUCT returned without valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In Canada,
call 1 (866) 288-4268.
NOTE: Before calling for service, please review the user’s manual; a
check of the PRODUCT controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or
damage during transit and transportation and are responsible for delivery
or handling charges incurred in the transport of the Products) to the
service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty. Transportation, delivery or handing
charges are prepaid. The manufacturer assumes no risk for damage or loss
of the PRODUCT in transit. If the PRODUCT failure is not covered by this
limited warranty, or proof of purchase does not meet the terms of this
limited warranty, the manufacturer will notify you and will request that you
authorize the cost of repair prior to any further repair activity. You must pay
for the cost of repair and return shipping costs for the repair of products
that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service? You
must:
a. Return the entire original package and contents including the PRODUCT
to the service location along with a description of the malfunction or
difficulty; and
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Appendix F
Limited warranty
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and
the manufacturer of this AT&T branded PRODUCT. It supersedes all other
written or oral communications related to this PRODUCT. The manufacturer
provides no other warranties for this PRODUCT. The warranty exclusively
describes all of the manufacturer’s responsibilities regarding the PRODUCT.
There are no other express warranties. No one is authorized to make
modifications to this limited warranty and you should not rely on any such
modification.
State/Provincial Law rights: This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state or
province to province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is
fit for ordinary use) are limited to one year from date of purchase. Some
states/provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue,
inability to use the PRODUCT or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting from the use
of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
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Appendix G
Technical specifications
REN 1.1B
Batteries four AA alkaline
batteries
Operating temperature 32°F — 122°F
0°C — 50°C
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Index
A O
Answer a call, 15 One-touch entry, 21
One-touch location, 20
B
Base lights, 3 P
Battery, 4 Pause, 20, 23
Battery compartment, 4
R
Blank screen, 30
Redial, 15
C Remove call records, 28
Caller ID, 27, 31 Ringer switch, 2
Call history, 27
S
CALL INFO, 18, 30
Contrast, 10 Safety information, 33
Screen messages, 3
D Speakerphone, 2, 3
Data port, 9
T
Dialing options, 29
Dial tone, 6, 30 Tabletop, 5
Directory entries, 24 Technical specifications, 41
Directory memory, 22 Time and date, 13, 30
Display dial, 21, 28, 31 Troubleshooting, 30–31
DSL filter, 5, 31 V
E Volume, 15
ERR, 3, 30 W
ERROR PRESENT, 29 Wall installation, 7
F
FCC and ACTA information, 35–36
Feature summary, 14
Flash, 17
H
Handset tab, 8
Home area code, 11
L
Language, 10
Limited warranty, 38–40
LINE IN USE, 3
Local area code, 12
M
Maintenance, 32
Make a call, 15
Mounting bracket, 5
Mute, 17
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