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1. Business firm Produce and supply wide varieties of goods and ______ required by the
society.
A) Money
B) Services
C) Entities
D) Social Service
A) Forestry
B) Manufacturing
C) Mining
D) Agriculture
A) Vehicles
B) Plastic
C) Wood
D) Paper
5. Management causes.
A) Miss-communication
B) Wastage of resources
C) Miss-coordination
D) None of the above
A) Planning
B) Organizing
C) Staffing
D) Controlling
A) Management
B) Administration
C) Public
D) Workers
A) It is a function of management
B) It is a principle of management
C) It is management concept in Russia
D) It is a name of company
A) Coordinating
B) Controlling
C) Leading
D) Organizing
A) Proprietorship
Partnership
Private limited
D) Public limited
A) Proprietorship
B) Partnership
C) Both a & b
D) None of the above
17. “Achievement due to one will be shared by all others”, this happens in
A) General partnership
B) Limited partnership
C) Both a and b
D) None of the above
A)
1948
B)
1949
C) 1976
D) 1st April 1949
A) Workers
B) Employers
C) A and B
D) None of the above
22. Collapse of crane is a cause of accident, under which type of accident it come ?
23. Capital required by a company to purchase building for starting the company is called as
A) Working capital
B) Fixed capital
C) Loan
D) Dept
A) An employee earning
B) The organization profits
C) The investment earnings
D) Good and services
A) Deferred taxation
B) Shares
C) Debentures
D) All of the above
A) Companies Act
B)Factory Act
C)Environmental Act
D) None of the above
A) Inventory Management
B) Marketing Management
C) Both A & B
D) None
A) Integrated system
B) Common Data-Base
C) Departmental access
D) Different look for each module
31. Which of the following is the name given to a bill of lading where goods have been received
by a carrier free of defects ?
A) Consumption
B) Protection
C) Investment
D) None of these
A) Continuity of supply
B) Low payroll cost
C) Higher inventory turn over
D) All of the above
35.
A) Direct labor budget
B) Material budget
C) Purchase budget
D) None of the above
A) Develop alternatives
B) Determines various controls needed and validate them
C) Prepare control chart
D) None of the above
39. To achieve quality (i.e defects free product and services), we require
A) Customer requirement
B) Process capability
C) Standards
D) Getting ISO 9000 audit done
A) FabIndia
B) Pidilite
C) Dupont India
D) None of the above
A) Bajaj Allianz
B) Max Life
C) LIC
D) ICC
A) Fedrick W. Tailor
B) Arthur Dunkel
C) Henry Fayol
D) Robert owen
A) Decision-making
B) Organizing
C) Planning
D) Motivating
A) Insufficient data
B) Lack of knowledge
C) Over confidence
D) All of the above
48. ………..is The process of operations, verify conformity with the predetermined plan and
takes corrective action
A) Coordinating
B) Forecasting
C) Organizing
D) Controlling
A) Joint stock companies have no separate legal status than their members
B) Members of joint stock companies have limited liability
C) Joint stock companies can undertake several activities like expansion, modernization ,
diversificatn, etc. D) None of the above
50. Which one of following is not included in the ‘contents of partnership deed’.
A) Loss of life
B) Personal injury
C) Damage to the equipment
D) Prevention of an accident
A) Sales
B) Productivity
C) Profit
D) Research
A) Tight capital
B) Blocked capital
C) Working capital
D) Current capital
A) Proprietorship
B) Partnership
C) Joint stock company
D) Public sector
58. _________ is method of buying goods by making installment payments over the period of
time.
A) Bank loan
B) Hire purchase
C) Sale and lease back
D) All of the above
61. I want the products of my company to achieve perfect quality, which tool will I apply to
check this
A) Six sigma
B) ABC analysis
C) MRP
D) EOQ
A) Inventory management
B) Marketing management
C) Both A & B
D) None
A) Continuity of supply
B) Low payroll cost
C) Higher inventory turn over
D) All of the above
67. The participation of all members in an organizing, aiming at long term success through
customer satisfaction for the benefits to all members and to the society is known as
A) Quality control
B) Quality assurance
C) Total quality management
D) Quality team
68. All the person working in the organization ( including managers & workers ) Should be
involved in _______ operation
A) MRP
B) TQM
C) Globalization
D) EOQ
A) Delegations
B) Organizations
C) ISO:9001
D) EOQ
A) Performance
B) Responsibility
C) Emotion
D) Designation
A) Service centre
B) Press shop
C) Hardware unit
D) Insurance company
74. _______ can be defined as goods or cash used (invested) to generate income from business
or property (that can give income)
A) Capital
B) Finance
C) Budget
D) VAT
A) Manufacturing
B) HR
C) Quality Control
D) Supply Chain Management
76. If the company has a goal to accept only .0003% defect, which is the most important modern
technique it should adopt
A) ERP
B) SAP
C) BAAN
D) Sigma
A) Base metals
B) Plastics
C) Automobiles
D) Petroleum
80.______ is an activity which defined the steps of how and when work will be done effectively
A) Directing
B) Planning
C) Organizing
D) Controlling
A) Management by objectives
B) Industrial management
C) Functional management
D) Scientific management
A) Director
B) Branch Manager
C) Foreman
D) Supervisor
84. Management is not directly visible instead; its presence is observed in the form of results
such as higher productivity, higher efficiency, disciplined work force,etc . Hence management
is _____
A) Tangible
B) Intangible
C) Concrete
D) None of the above
A) Negative motivation
B) Positive motivation
C) Extrinsic motivation
D) Intrinsic motivation
88. Oily or greasy floors is the factor which contributes to accident due to
A) Workers
B) Management
C) Faulty layout or design of working place
D) Natural disasters
A) Wife
B) Minor son
C) Widowed mother
D) Friend
90. Safety provision/s for workers under Factory act 1948 is/are
A) First-aid appliance
B) Overcrowding
C) Improper ventilation and temperature
D) None of the above
A) By the hours
B) By the day
C) By the month
D) All of the above
A) Master budget
B) Sales budget
C) Production budget
D) Material budget
95. The capital invested in assets which cannot be easily converted into money
is called: A) Fixed capital
B) Rquity capital
C) Working capital
D) None of the above
A) 15-25%
B) 10-20%
C) 65-75%
D) None of these
98. Economic order quantity provides the _______ number of units to order.
A) Minimum
B) Maximum
C)Optimum
C) None of the above
A) 1.4
B) 2.4
C) 3.4
D) 4.4
101. Arrange the activities of ABC analysis in the sequential form i)Make the list of all item as
per there value ii)Find out the percentage of high, medium , and low valued items . iii)Separate
and count the number of costly, medium valued and low valued items iv)Find out and list all
items used in the industry.
A) iv,ii,i,iii
B) Iv.i.iii.ii
C) ii,i,iv,iii
D) iv,iii,ii,I
103.
104. The ISO 9000:2000 standards consist of three documents of which ISO 9001 pertains to:
A) Fundamentals
B) Requirements
C) Vocabulary
D) Guidance for performance improvements
105. Service
industry provides
A)Tangible Goods.
B) Intangible Goods.
C) Manufactured Goods.
D) Imported Goods.
A) Monopoly in
business
B) Increased Job
opportunities
C) Technology
Transfer
D) Improved economy
A) 1-(ii),2-(iv),3-(i),4-(iii)
B) 1-(ii),2-(iii),3-(iv),4-(i)
C) 1-(iii),2-(iv),3-(i),4-(ii)
D) 1-(iv),2-(i),3-(ii),4-(iii)
109. Top level is know as _________ because all important decision related to whole
organization is taken by top management.
A) Strategical level
B) Tactical level
C) Operational level
D) All of above
A) Aerospace
B) Agriculture
C) Manufacturing
D) All of the above
112. Mr. Ram , Mr. Shyam & Mr. Kiran has started a business of automobile in 2003 , in that
business Mr. Ram ,Mr. Shyam & Mr. Kiran have invested Rs 500000/- Lakhs individually. But
Mr. Ram & Mr. Shyam gives full attention towards the business and Mr. Kiran does not gives
the attention toward business.so in type of business who is sleeping partner.
A) Mr. Ram
B) Mr. Shyam
C) Mr. Kiran
D) All of the above
113. Identify the alternative which can correctly replace blank space in following statement.
Statement: According to Factories acct no adult worker should be required or allowed to work
in a factory to more than------
A) 12 hour in a day
B) 36 hour per week
C) 48 hour per week
D) 10 hour per in a day
A) Fencing of machinery
B) Cleanliness
C) Washing faculties
D) None of the above
115. Mr. Praful Kulkarni is working in Birla Pvt. Ltd in the capacity of foreman. Company
provided him certain protecting devices under _____ACT.
A) Factory Act
B) Minimum Wages Act
C) Comensation Act
D) Safety Provision Act
116. Capital required by a company to purchase building for staring the company is called as.
A) Working Capital
B) Fixed captital
C) Laon
D) Debt
117. ______is concerned with procurement, allocation and control of financial resources of a
firm.
A) Financial Management
B) Material Management
C) Personnel Management
D) Operation Management
118. A man working in an industry has annual income of 2,50,000 Rs. From all sources, total
investment like PF,PPF,LIC savings 50,000 Rs. Exempted amount for income is 1,50,000
Rs. &income tax rate is 10% upto 3,00,000. Find out amount of income tax paid by that
person is
A) 2000
B) 10000
C) 5000
D) 3000
A) Product management
B) Marketing management
C) Material management
D) Sales management
120. Too little Inventory increases the risc of:
A) Out of stock condition
B) More stock
C) Theft
D) Can’t Predict
A) EOQ
B) ERP
C) SAP
D) MRP
122. The company have to generate value able financial reports by compiling financial data
from every department of company which includes production, Accounts, Sales,
Purchase, personal, Product development and design. which of the following module shall
execute this task.
A) Financial Module
B) H. R. Module
C) Production module
D) Purchase module
A) To improve profitability
B) To improve process
C) To guide management
D) None
124. Work environment clause of ISO 9001:2001________
A) Covers education, training, skill and experience of personnel involved in work .Gives
guideline about their development to maintain quality work.
B) The organization should identify work environment that ensures conformity of service.
C) The organization must plan and develop and process that are required for product
realization
D) All of the above
126.
A)Ishikawa diagram
B)Control chart
C)Pareto analysis
D)Check list
A) Improved efficiency
B) Improved Safety
C) Employee Satisfaction
D) All of the above
128. Which ‘S’ of 5S involves cleaning the floors, the walls and the equipment and ensuring
all items are restored to their designated place.
A) Seiri
B) Seiton
C) Seiso
D) Seietsu
129. The _________ provide the information about when to order and how much to order.
A) MRP
B) ERP
C) EOQ
D) Inventory
130. While on a long tour, which are the itmes we take most care of? Certainly, it is the jewerly
and the
cash ….. this could be an analogy to :
A) EOQ
B) ABC Analysis
C) Minimum batch demand
D) None
132. Even through permanent working capital is working capital but it’s nature is ______ for
every year or month.
A) Temporary
B) Permanent
C) Variable
D) Increasing basis
133. Principles proposed by _____ are very useful for the contemporary managers to manage
their work efficiently effectively.
A) Controlling
B) Organising
C) Directing
D) Planning
134. Business firms produces and supply wide verities of goods and _______ required by
society.
A) Money
B) Service
C) Entities
D) Social service
135. The goal of the enterprise is fulfilled through the use of resources like
A) Man
B) Machine
C) Material
D) All of the above
136. Which of the following was the key aim of scientific management?
A) Rules
B) Programme
C) Project
D) Schedule
140. Identify the alternative which can correctly replace blank spaces following statement.
Statement: According to Factories Act no adult worker should be required or allowed to
work a factory for more than
A) 12hrs in a day
B) 36hrs in a week
C) 48hrs in a week
D) 10hrs in a day
141. The necessity of human acts is to protect the interest of:
A) Workers
B) Employee
C) A and B
D) None of the above
A) Land
B) Dividends
C) Long term borrowings
D) B&C
A) Human resources
B) Purchase
C) Finance and accounting
D) All of the above
A) Transportation cost
B) Cost of receiving, inspecting and stock material
C) Cost of processing vendors invoice
D) Storage cost
A) DMAIC concept
B) CRM concept
C) Quality circle inspect
D) TQM concept
147. Work out product requirement in detail and set product specification on the basis if
customers preference, cost and profit is a function of _____________
A) Quality management
B) Material management
C) Production management
D) Inventory management
A) 1790
B) 1857 C) 1898
D) 1909
149. Which type of industries involves large investment and a high level of automation
process?
A) Village
B) Small scale
C) Large scale
D) Medium scale
A) Organization
B) Management
C) Direction
D) Staffing
A) Product
B) Process
C) Function
D) All of the Above
A) Authority
B) Responsibility
C) Initiative
D) Leading
A) Amount
B) Dividend
C) Shares
D) Capital
156. ________ can be defined as an integrated information system that serves all departments
within an enterprise.
A) MRP
B) MPR
C) ERP D) EPR
A) QB
B) EO
C) EQ
D) None
159. Figure shows working model of quality circle of manufacturing industry working on a
tooling problem, couple of the important step no 5 and 7 are missing in the model.
Correctly identify the steps from the option given below.
A) 5)Presentation of Solution to Management, 7) Selection of best solution
B) 5)Discuss all the solutions, 7) Selection of best solution
C) 5) Selection of best solution, 7) Presentation of Solution to Management
D) 5) Selection of best solution, 7) Test the solution within Q.C.
A) 6210
B) 66807
C) 405
D) 233
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Sample Question Paper
Course Name : All Branches of Diploma in Engineering / Technology
Subject Title : Management
___________________________________________________________________________
Que 1)-------- means integrating the economy of a country with global / word economy
a) Globalization
b) Privatization
c) Liberalization
d) L-P-G
Que 2) The goals of the enterprise are fulfilled through the use of resources like
a) Man
b) Machine
c) Material
d) All of the above
Que 3) Globalization increases –
a) Employment opportunity
b) Foreign Investment
c) Competition
d) All of the above
Que 4) India adopted LPG Policy in –
a) 1980s
b) 1950s
c) 1990s
d) 1970s
Que 5) Management theories are interpretive and evolve with organisational
chang a) It is scientific
b) It helps decision making
c) a & b
d) None of the above
Que 6)----------- is the function of putting together the different parts of enterprise into working
order
a) Planning
b) Management
c) Organization
d) Administration
Que 7) Who is known as “ Father of Scientific Management “
a) Henry Feyol
b) F.W.Taylor
c) Gilberth
d) Juran
Que 8)Esprit De corps refers to –
a) Team Work
b) Planning
c) Co-ordination
d) Authority
Que 9) Planning Means-
a) Thinking before doing
b) Thinking after doing
c) Thinking during doing
d) All of the above
Que 10) Policy making in an industry is a role of –
a) Management
b) Administration
c) Public
d) Workers
Que 11) –---refers to the number of sub ordinates a manager can supervise effectively-
a) scope of supervisor
b) Span of control
c) focus of supervisor
d) None of the above.
Que 12) Reliance Industries Ltd. Is a form of –
a) Single Ownership
b) Partnership
c) Private ltd.
d) Joint Stock Company
Que 13) In --------- type of organization the sub ordinates receive orders from their immediate
boss-
a) Line organization
b) Line and staff organization
c) Functional organization
d) Product organization
Que 14) Amul Dairy industries refers to which of the following company type-
a) Private limited company
b) Ownership company
c) Partnership company
d) Co-operative company
Que 15) Collapse of crane is a cause of accident. Under which type of accidents does it
comes?
a) Mechanical causes of an Accident
b) Natural Cause of an accident
c) Human error
d) All the above
Que 16) Workman’s compensation act for workers came in to existence in year –
a) 1950
b) 1992
c) 1986
d) None of the above
Que 17) Indentify the important wale fare provisions in an industry
a) Canteen
b) Crèches
c) Lunch room
d) All of the above
Que 18) Age, Health, Fatigue and anxiety are the factors refers to-
a) Environmental causes of accidents
b) Personal causes of accidents
c) Mechanical causes of accidents
d) All of the above
Que 23) A technique for determining the quantity and timing of dependent demand items -
a) EOQ
b) ABC analysis
c) MRP
d) BOM
Que 24)The input to MRP –
a) Master production schedule
b) Inventory record file
c)Bill of materials
d) All of the above
Que 25) Which of the following process includes the activities of planning , scheduling and
controlling material.
a) Material Management
b) Resource Management
c) Resource Planning
d) ERP
Que 26) ---------- is a cushion between supply and demand
a) Material Management
b) Inventory Management
c) Sales and Purchases
d) None of the above
Que 27)------------- is based on a very universal Pareto's Principal that a few high usage
value items constitutes a major part of the capital invested in inventories,
whereas bulk of items in inventory, having low usage value constitute
insignificance part of the capital.
a) EOQ
b) ABC Analysis
c) a and b both
d) None of the above
Que 28) Identify important constituents of Total Quality Management from Following -
i) Orderliness and Cleanliness ii) Punctuality and Continuous efforts
iii) Customers' Service iv) Standardization of work
a) only i
b) only i and ii
c)only s
d) i, ii, iii, and iv
Que 29) Quality is the responsibility of --
a) all those in concern with product including end user
b) all those who are working in the organisation
c) all those who are managers
d) all those who are supervisors
Que 30) Kaizen is a Japanese technique. Kaizen word is formed from two characters KAI
and ZEN in which -
a) KAI means change & ZEN means good
b) KAI means good & ZEN means change
c) KAI means good & ZEN means GURU
d) none of the above
Two Marks
Questions
Que 33) The type of organisation shown below belongs to which type of organisation
structure –
a) Line Organistion
b) Line and staff organisation
c) Functional Organisation
4) None of the above
Que 34) Mr. Ramesh is working in ABC Electronics ltd in the capacity of Foreman. One
Day while working in the organization he met with an accident in which he has to lose
his right forehand . ABC Electronics is paying him fifty percent of his monthly wages
in multiplication with relevant factor. Under which act he is eligible for the said
amount?
a) Indian Factory Act
b)Workman’s Compensation Act
c)Minimum wages Act
d)Safety provisions Act
Que 35) Suggest the appropriate type of shares in the blank space provided in
following figure.
Shares
Que 37) Arrange the activities of purchasing procedure in the sequential form
i) receipt of quotation ii) selection of right source of supply iii)
receipt of purchase requisition iv) making comparative statement
a) i, iii, iv, ii
b) iii, i, iv, ii
c) iv, ii, i, iii
d) i ,iv, iii, ii
Que 38) ABC Auto ltd is a leading automobile company , manufacturing various range of
automobiles. The company regularly requires large quantity material particularly
raw materials and other essential accessories so that the requirement of the material is
ascertained and the job of supplying is entrusted to a firm by calling quotations .Mr.
M. Subrmaniyam is an sincere and workaholic person who is recently elevated from
Assistant Manager ( R & D) to Manager (Purchases). Company expects that he should
set up a structured purchase procedure for such kind of purchases . Suggest which
type of purchase procedure does Mr. M. Subrmaniyam should adopt so as to satisfy
company's objective of structured purchasing.
a) Market purchasing
b) Rate Contract purchasing
c)Global purchasing
d)Centralised purchasing
Que 39) Which of the following are two main elements of
quality i) Quality of design ii) Quality of
performance iii) Quality of products iv) Quality
circle
a) i and ii
b) i and iii
c) ii and iii
d) ii and iv
Que 40) Match the following- select the proper option
l) ISO 9000-2000 i) Quality management system guidelines
m) ISO 9001-2000 ii) Quality management system vocabulary n)
ISO9004-2000 iii) Quality management system requirements a) l-i. M-iii, n-ii
b) l-ii,m-iii, n-i
c) l-iii. M-i, n-ii
d) l-i. M-ii, n-iii
1
QUESTION:X’ company has all database related to employees working with item it has
employed which ERP module?
Human resource © Sales and marketing
finance All the above
Six sigma, kaizen, quality control tool, 5 S, kaizen, quality assurance tool
quality assurance tool
Six sigma, 5 S kaizens TQM tools ©
QUESTION: work out product requirement in detail and set product specification on
the basis of customer’s preference, cost and profit is a function of…………
Quality management Material management
Production management © Inventory management
2
QUESTION: which of the following is the name given to bill of lading where goods have
been received by a carrier free of defects?
Shipped bill of lading Claused bill of lading
Ordinary bill of lading Clean bill of lading ©
QUESTION: while on a long tour, which are the items that we take most care of?
Certainly, it is the jewellery and the cash !this could be an analogy to:
EOQ ABC analysis ©
Minimum batch demand None of these
QUESTION: I want the products of my company to achieve perfect quality, which tool
will I apply to check this
Six sigma © ABC analysis
MRP EOQ
QUESTION: ……..is a type of indirect tax levied on goods imported into india as well as
on good exported from india.
Income tax Customs duty ©
Wealth tax Gift tax
QUESTION: _________ budget, generally deals only with the direct materials
Master Sales
3
production Material ©
QUESTION: Mr. praful kulkarni is working in Birla Pvt. Ltd in the capacity of
foreman. Company provided him certain protecting device under _______ ACT
Factory act Minimum wages Act
Comensation Act Safety provision Act ©
QUESTION: from following types of act which is not type of industrial Act
Factory Act Rowlatt Act ©
Workmen compensation act All of the above
QUESTION: When a group of people are pulled together for a special task then formed
structure of organisation is called _______________ organisation
Project © Functional
line Line & staff
QUESTION: Identify the levels of management with respect to the position held by the
different person in organisation.
QUESTION : The process of monitoring & comparing & correcting is is called _______
Coordinating Controlling ©
Leading Organising
QUESTION : Ensuring the safety , health and welfare of the employees is the primary
purpose of the -
Factorise Act © Industrial disputes Act
Workman compensation Act Minimum wages Act
QUESTION : The capital invested in assets which cannot be easily converted into is
called
Fixed capital © Equity capital
Working None of the above
8
QUESTION : When stock is more than the required then ______ cost involves
Under stocking Over stoking ©
More stock None
QUESTION : If the company has a goal to accept only .0003% defect , which is the most
important modern technique it should adopt
ERP SAP
BAAN 6 sigma ©
QUESTION : which type of industry involve large investment and a high level of
automation process
Village Small scale
Large scale © Medium scale
10
QUESTION : __________ is an activity which define the steps of how and when work
will be done
Directing Planning ©
Organization Controlling
QUESTION : which of the following post comes under middle level management
Director Branch manager ©
Foreman Supervisor
QUESTION : management is not visible instead; its presence is observed in the form of
result such as higher productivity , higher efficiency , disciplined work force , etc. Hence
management is _________
Tangible Intangible ©
Concrete None of above
QUESTION : identify the level of management with respect to the position held by the
QUESTION : which of the following is not included in the ‘contents of partnership deed’
Name of partnership firm Duration of partnership
Permanent address of partnership business Face value of share ©
QUESTION : ensuring the safety , health and welfare of the employees is the primary
purpose of the
Factories act © Industrial disputes Act
Workman compensation Act Minimum wages Act
12
QUESTION : _____________ is the task of buying goods of right quality , in the right
quantities , at the right time and at the right place
Supplying Purchasing ©
Scrutinizing none of the above
Business firms produce and supply wide varieties and ______required by the society.
1. money 2. Service ©
3. Entitties 4. Social service
1. Vehicles 2. Plastic ©
3. Wood 4. paper
1. Advancement 2. Technologies
3. Discoveries 4. Budgets ©
1. Aerospace 2. Agriculture ©
3. Manufacturing 4. All of the above
Anand engineer work in business of customized laboratory material and equipment supplier. One day they
received a new development assignment. Which type of organization they have to reform internally for this?
Identify the alternative which can correctly replace blank spaces in following statement.
Statement: According to factories act no adult worker should be required or allowed to work in a factory for
more the-----.
1. Government 2. Management ©
3. Workers 4. None of these
Ensuring the safety, health and welfare of the employees is the primary purpose of the-
1. Land 2. Dividends
3. Long term borrowing 4. Option 2 & 3 ©
1. Q0 2. Eo
3. Eq © 4. None
1. Consumption © 2. Protection
3. Investment 4. None of these
The ____provides the information about when to order and how much to order.
1. MRP 2. ERP
3. EOQ © 4. Inventory
1. Effectively 2. Efficiently ©
3. Satisfactory 4. Regularly
1. 6210 2. 66807
3. 405 © 4. 233
Six sigma implies that _____.
……….is the process of operations, verify conformity with the predetermined plan and takes corrective
action
1. Coordinating 2. Forecasting
3. Organizing 4. Controlling ©
A man working in an industry has annual income of 2,50,000 Rs. from all sources, total investment like
PF,PPF,LIC savings 50,000 Rs., Exempted amount for income tax is 1,50,000 Rs. & income tax rate is 10%
up to 3,00,000. Find out amount of income tax paid by that person is
1. 2000 2. 10000
3. 5000 © 4. 3000
______is defined as tool for controlling the quality of the product & service to ultimately gain the customer
satisfaction
Which of the following is the name given to a bill of lading where goods have been received by a carrier
free o defects?
1. Manufacturing 2. Trade
3. Service 4. All of the above ©
1. Planning 2. Staffing ©
3. Strategy 4. Mission
Management causes-
1. Performance 2. Responsibility
3. Emotion 4. Designation ©
Which statement is wrong
Top level is known as _____because all important decision related to whole organization is taken by top
management
ABC industry start their recruitment process in which manager select qualified people for various job
position in organization. This activity is ______
1. Forecasting 2. Organising
3. Leadership 4. Staffing ©
A joint venture can be defined as:
Which one of the following is not included in the ‘content of partnership deed’ .
When a group of people are pulled together for a special task then formed structure of organisation is called
______organisation
1. Project © 2. Line
3. Functional 4. Line & staff
1. 1950 2. 1962
3. 1924 © 4. 1976
Taking care while working on machinery in motion is a _____
Taking shortcut and lack of adequate knowledge are causes of accidents because of
1. Workers © 2. Management
3. Faulty layout or design of working place 4. Natural disaster
Which of the following comes under the title of “sources of fixed capital”?
1. Amount 2. Dividend ©
3. Shares 4. Capital
1. Land 2. Dividends
3. Long term borrowings 4. Option 2 & 3 ©
________are the term used to indicate purchases made during the year for the purpose of sale. When goods
purchased are returned is referred as purchase return.
3. MRP 4. EOQ
1. Consumption © 2. Protection
3. Investment 4. None of these
________management is defined as an attempt to balance inventory needs and requirement with the need to
minimize costs resulting from obtaining and holding inventory.
1. Financial 2. Marketing
3. Inventory © 4. Production
1. Minimum 2. Maximum
3. Optimum © 4. None of these
What is the full form of ISO?
Work out product requirement in detail and set product specification on the basis of customer’s preference,
cost and profit is a function of………..
Following are the principles of: 1) System approach management 2)Continual improvement 3)Factual
approach to decision making 4)Mutually beneficial supplier relationships
1. Delegation 2. Organization
3. ISO:9001© 4. EOQ
5. Manufacturing 6. Trade
7. Service 8. All of the above©
1. Capital 2. Labour
3. Products 4. Diseases ©
1. Planning 2. Staffing ©
3. Strategy 4. Mission
_____are an organisation’s objectives, and ____are the documented ways that organization intend to meet
those objectives.
Management is not directly visible instead; its presence is observed in the form of result such as higher
productivity, higher efficiency, disciplined work force, etc. Hence management is _____.
1. Tangible 2. Intangible ©
3. Concrete 4. None of these
1. Coordinating 2. Controlling ©
3. Ledding 4. Organizing
1. Product 2. Process
3. Function 4. All of the above ©
1. Proprietorship © 2. Partnership
3. Private limited 4. Public limited
Anand engineer work in business of customized laboratory material and equipment supplier. One day they
received a new development assignment. Which type of organization they have to reform internally for this?
1. Quality 2. Quantity
3. Storage of goods © 4. Controlling accidents
_______is an unfortunate &sudden mishappening which causes damage or loss of property, material or
human.
1. Accidents © 2. Activity
3. Process 4. Movement
1. Workers 2. Employees
3. A&B © 4. None of these above
Capital required by a company to purchase building for starting the company is called as
__________is concerned with procurement, allocation and control of financial resources of a firm.
The term means a loan in which the tender buys and owns equipment and then rents those equipments it to a
business at some flat monthly rate for particular period or certain number months.
1. Category A © 2. Category B
3. Category C 4. All of the above
1. ABC, analysis results in reduction of annual 2. ABC analysis does not give
inventory cost © importance to components
which are critical for
production
3. Cannot be used if some of the items are 4. All
scare and are not readily available
1. Q0 2. Eo
3. Eq © 4. None
26
Arrange the activities of ABC analysis in the sequential form i)Make the list of all item as per there value
ii)Find out the percentage of high, medium, and low valued item.iii) separate and count the number of costly
, medium valued and low valued items iv) Find out and list all items used in industry
1. iv,ii,i,iii 2. iv,i,iii,ii ©
3. ii,I,iv,iii 4. iv,iii,ii,i
A well organized working place results more efficient and more productive operation : is the principle of
________.
1. Kaizen 2. 5s
3. TQM © 4. Six sigma
Benchmarking determines
3. _____ are an organizations objective, and_______ are the documented ways that organization intend
to meet those objective
a. Standing plans; single- use plans
b. Stated goals; real goals
c. Goals; plans
d. Specific plans; directional plans ©
4. Identify the level of management with respect to the position held by the different persons in
organization.
a. BO SCH
b. TATA
c. L & T Ltd
d. ONGC ©
b. Currency
c. Movable property
d. All ©
18. Income tax and property tax falls under
a. Indirect tax
b. Service tax
c. Direct tax ©
d. All of the above
19. _____ are the term used to indicate purchases made during the year for the purpose of sale. When
goods purchased are returned is referred as purchase return
a. Opening stocks ©
b. Purchases
c. Sales
d. Office administrative expenses
20. A man is working in an industry has annual income of Rs 2,50,000/- from all sources, total
investment like PF, PPF, LIC saving Rs 50,000/- Exempted amount for income tax is 1,50,000/- Rs.
And tax rate is 10% upto 3,00,000/-Rs. Find out amount of income tax paid by that person is
a. 2000
b. 10000
c. 5000 ©
d. 3000
21. A bill of material list the
a. Time needed to perform all phases of production
b. Production schedules for all products
c. Component, ingredients and ,material required to produce an item ©
d. Operation required to produce an item
22. In EOQ, annual _______ cost = unit price x annual consumption volume
a. Consumption. ©
b. Protection.
c. Investment.
d. None of these
23. _________ department floats enquiries and processes quotations
a. Sales budget
b. Purchase ©
c. Production
d. Inventory
24. Carrying cost consist of
a. Interest of capital investment
b. Storage cost
c. Up keep inventory ©
d. All
25. _______ management is defined as an attempt to balance inventory needs and requirement with the
need to minimize costs resulting from obtaining and holding inventory
a. Financial
b. Marketing
c. Inventory ©
30
d. Production
26. Arrange the activities of ABC Analysis in the sequential form
I. Make the list of all item as per their value
II. Find out the percentage of high, medium and low valued item
III. Separate and count the number of costly, medium valued and low valued items
IV. Find out and list all the item used in industry
a. (iv), (ii), (i), (ii)
b. (iv), (i), (ii), (ii) ©
c. (ii), (i), (iv), (ii)
d. (iv), (iii), (ii), (i)
27. Following is not the definition of Quality
a. Fitness for purpose
b. It signifies degree of excellence
c. Conformances for requirement
d. Experience of people ©
28. The participation of all the member in an organizing, aiming at long term success through customer
satisfaction for the benefits of all members and to the society is known as
a. Quality control ©
b. Quality assurances
c. Total quality management
d. Quality team
29. The ISO 9000:2000 standards consist of three documents of which ISO 9001 pertains to:
a. Fundamental
b. Requirements
c. Vocabulary
d. Guidance for performance improvement ©
a. Coordinating.
b. Controlling. ©
c. Leading.
d. Organizing.
9. Which one of following is not include in the ‘contents of partnership deed’.
e. Name of partnership firm.
f. Duration of partnership.
g. Permanent address of partnership business.
h. Face value of share. ©
10. Sense of responsibility increases due to ---------- provided by seniors.
a. Authority. ©
b. Responsibility.
c. Initiative.
d. Leading.
11. Which of the following is / are the characteristic of organization?
a. Small or large group of people.
b. Group leaded by executive leader.
c. Allocates duties and responsibilities to employees.
d. All of above. ©
12. ‘Achievement due to one will be shared by all others’, this happens in
a. General partnership. ©
b. Limited partnership.
c. Both (a) & (b).
d. None of the above
13. What Sort of company is Infosys today? Well there are shares of company which are traded in a
stock market people can buy and sell them. The company started in July 1981, at Pune with a Capital
of Rs 10,000/-. At that time it was a private limited company.
a. Private limited.
b. Public limited.
c. Government.
d. Public corporation. ©
14. Factories act came into force from ________
a. 1948 ©
b. 1949
c. 1976
d. 1st April 1949
15. Which industrial act safeguards interests of workers regarding their health, safety and welfare?
a. Indian factories act. ©
b. Minimum wages act.
c. Workmen’s compensation act.
d. Industrial dispute act
16. Which of the following comes under the title of “sources of fixed capitals”?
a. Shares of equities.
b. Preferences shares and deferred shares.
c. Public deposits and debentures.
d. All of above ©
33
g. Investment.
h. None of these
26. ________ determines quality and timing for material planning
a. EOQ
b. ERP
c. SAP
d. MRP ©
27. List the modules in ERP
a. Human resources.
b. Purchase
c. Finance and accounting.
d. All of above ©
28. The company have to generate valuable financial reports by compiling financial data from every
department of company which includes Production, Accounts, Sales, Purchase, Personnel, Product
development and design. Which of the following module shall execute this task-
a. Financial module. ©
b. H.R. module.
c. Production module.
d. Purchase module.
29. _______ is define as tool for controlling the quality of the product & services to ultimately gain the
customer satisfaction.
a. Quality control.
b. Quality circle. ©
c. QMS
d. None of above
30. Following are the principles of:
1. System approach to management.
2. Continual improvement.
3. Factual approach to decision making
4. Mutually beneficial supplier relationships
a. Delegation
b. Organization
c. ISO:9001 ©
d. EOQ
31. Which of the following is constituent of Total quality management?
a. Orderliness and punctuality
b. Quality of inventory ©
c. TPM
d. None of above
32. Workout product requirement in detail and set product specification on the basis of customer
preference, cost and profit is a function of ______
a. Quality management.
b. Material management.
c. Production management. ©
d. Inventory management.
33. Which of the following are main element of quality
35
a. Quality of design.
b. Quality of performances.
c. Quality of products.
d. Quality circle ©
34. Six sigma implies that _______
a. A statistical method
b. A trouble shooting method
c. Teams are effective
d. 3,4 defects per million output ©
d. None of above
8. _________ is the process of operations, verify conformity with the predetermined plan and takes
corrective action
a. Coordinating.
b. Forecasting.
c. Organizing.
d. Controlling. ©
9. Which is barrier in communication
a. Language problem
b. Poor knowledge
c. Confused information
d. All of above ©
10. When a group of people are pulled together for a special task then formed structure of organization
is called _____ organization.
a. Project ©
b. Line
c. Functional
d. Line and staff
11. Which are factors on which span of control depends?
a. Trained and experience subordinate
b. Type of work
c. Capacity of executive or manager
d. All of above ©
12. ______ stands for granting of authority to subordinates to accomplish or perform a particular
assignment while operating within pre-decided limits and standard stabilized.
a. Delegation of authority ©
b. Responsibility
c. Effective delegation
d. Accountability
13. Unlimited liability is present in
a. Proprietorship ©
b. Partnership
c. Both (a) & (b)
d. None of above
14. Following business is not coming under sole proprietorship?
a. Service center
b. Press shop
c. Hardware unit
d. Insurance company ©
15. Factories act came into force from ________
a. 1948 ©
b. 1949
c. 1976
d. 1st April 1949
16. An activity in which people practice leaving a place quickly is called ____
a. Fire drill ©
37
b. Fire show
c. Fire play
d. Work permit
17. Workman compensation act came into force from
a. 1st January 1924
b. 1st July 1925
c. 1st June 1924
d. 1st July 1924 ©
18. Safety promotes _____
a. Sales
b. Productivity ©
c. Profit
d. Research
19. If a bar bender working on a construction site meets some accident during his holiday when he is
called for extra work and losses his one left leg. Is eligible for any accident amount.
a. Not eligible and minimum wage act
b. Yes, eligible and under workman’s compensation act ©
c. Not eligible under workman’s compensation act
d. Yes, eligible and minimum wage act
20. Financial planning deals with:
e. Preparation of financial statement
f. Planning for capital issues
g. Preparing budgets
h. All of above ©
21. Eventhough permanent working capital is working capital but its nature is_______ for every year
or month
a. Temporary
b. Permanent ©
c. Variable
d. Increasing basis
22. _______ is the type of indirect tax levied on goods imported into india as well as on goods exported
from India
a. Income tax
b. Customs duty ©
c. Wealth tax
d. Gift tax
23. Internal sources/s of finance is/are
a. Deferred taxation ©
b. Shares
c. Debentures
d. All of above
24. In finance, “working capital” means the same thing as
a. Total assets
b. Fixed assets
c. Current assets
d. Current assets minus current liabilities ©
38
25. The term means a loan in which the lender buys and owns equipments and then rents those
equipments it to a business at some flat monthly rate for a particular period or certain number
months.
a. Bank loans
b. Hire purchase
c. Equipment leasing ©
d. All of above
26. A bill of material list the
e. Time needed to perform all phases of production
f. Production schedules for all products
g. Component, ingredients and ,material required to produce an item ©
h. Operation required to produce an item
27. _______ is the task of buying goods of right quality, in the right quantities, at right time and at the
right price
a. Supplying
b. Purchasing ©
c. Scrutinizing
d. None of the above
28. Which of the following is advantages of ABC Analysis?
a. ABC Analysis result in reduction of annual inventory cost ©
b. ABC Analysis does not give importance to components which are critical for production
c. Cannot be used if some of the items are scarce and are not readily available
d. All
29. Which is not the feature of ERP
a. Integrated system
b. Common data base ©
c. Departmental access
d. Different look for each module
30. While on a long tour, which are the item we take most care of? Certainly it is the jewelry and the
cash!.....this could be an analogy to
a. EOQ
b. ABC Analysis ©
c. Minimum batch demand
d. None of these
31. What is the full form of ISO?
a. Indian organization for standardization
b. International organization for standardization ©
c. International standardization organization
d. None of above
32. Quality management is not focusing on
a. Money ©
b. Quality
c. Improvements
d. Productivity
33. Which of the following is constituent of Total quality management?
a. Orderliness and punctuality
39
b. Quality of inventory ©
c. TPM
d. None of above
34. A fundamental attribute of TQM is
a. Drawing control chart
b. Having team meetings
c. Direct involvement of top management
d. Meeting ISO 9000 audit ©
35. X’ company have all database related to employees working with them. It has employed which ERP
module
a. Human resources ©
b. Sales and marketing
c. Finance
d. All the above
36. 5”S” methodology for organizing and minimizing items within a work place in order to operate
more ____
a. Effectively
b. Efficiently ©
c. Satisfactorily
d. Regularly
37. Which of the following are main element of quality
a. Quality of design.
b. Quality of performances.
c. Quality of products.
d. Quality circle. ©
Semester:VI
1. Business is the process of providing platform to the people to exhibit their _____ &
______ abilities.
a. Technical and economical
b. thinking and mental
c. technical and managerial d Leadership and vocal.
6. What is manufacturing?
a. acquiring customers
b. production of merchandise.
c. gaining profit
d. completing demand
16. Which one of the following processes is not a part of textile industry?
a. spinning
b. weaving
c. dying
d. polishing
17. Which one of the following is not a broad category of chemical industry? a.
durable product
b. basic chemicals
c. life sciences
d. consumers products.
19. Which one of the following categories of chemical industry has smallest volume? a.
basic chemicals
b. life sciences
c. specialty chemicals
d. consumers products
of Indian economy?
a. Agriculture b. Chemicals
c. Engineering d. Textile industries
a. 40 b. 50
c. 60 d. none of above
c. village d. sugar
a. cashew b. spices
c. tower d. tobacco
c. agricultural d. process
31. Which one of the following is the leading software exporter from India?
a. Bangalore b. Hyderabad
c. Chennai d. Mumbai
a. service b. telecom
a. retail b. internet
c. cheque d. RTGS
c. RTGS d. NEFT
37. Commission charged by a bank on DD is ______ charges applied to RTGS & NEFT.
38. The promise to compensate for any potential failure is called _________
c. insurance d. interest
c. Interest d. bill
42. Very recently, the Indian government has permitted ___ % FDI in the insurance sector.
a. 49 b. 48
c. 50 d. 51
45. The Government of India has allowed ___% FDI in single brand retail trading
a. 49 b. 51
c. 100 d. 50
46.In multi brand retail trading the permission for FDI is ___%.
a. 49 b. 51
c. 100 d. 50
a. unorganised b. profitable
c. organized d. black
a. public b.retail
c. private d.service
49. Which one of the following is not a major segment of hospitality industries?
51. The process of transferring ownership of business from public sector to private sector is:
a. privatization b. liberalization
c. trading d. globalization
52. The relaxation of previous government restrictionon economic policies, transfer of trade and
foreign direct investment is
a. privatization b. globalization
c. liberalization d. modernization.
56. Fayol suggested that organizations can be sub divided into ________main groups of activity. a.
12
b. 4
c. 14
d. 6
57. Who is credited with having developed the concept of priority or hierarchy of needs? a. F.W.
Taylor
b. Abraham Maslow
c. Max Weber
d. Mary Follet
58.Arya Chanakya’sArthashastra written in the third century B.C. provides guide lines for:
59.In the early writings on managements, the art of war was written by:
a. Arya Chanaykya
b. Mark Twain
c. Suntzu
d. Adam smith
60. The breakdown of operations in a products manufacturing into small and repetitive tasks is
recommended by:
a. Peter Drucker
b. James Watt
c. F.W. Taylor
d. Adam Smith
a. Taylor
b. James watt
c. Gilbreth
d. Peter Drucker
64. Authority hierarchy, rules and procedures and division of roles and responsibilities to manage
work are all features of :
a. Resolution of conflict
b. Deciding wages
c. The communication process
d. Doing large – scale tasks
66. Possibly the most important pre-20th century influence on management was :
a. Scientific management
b. Middle management
c. The industrial revolution
d. The division of labour
a. F.W. Taylor
b. Elton Mayo
c. Peter F. Drucker
d. Henri Fayol
a. Top management
b. Board of directors
c. Middle management
d. Frontline management
a. Regional manager
b. Marketing manager
c. Supervisor
d. Chief executive officer
71.When we classify managers according to their level in the organization, they are described as :
72.Top level managers engage chiefly in ________ planning or long range planning.
a. Human resource
b. Financial
c. succession
d. strategic
a. Motivation
b. Team work
c. Controlling
d. Leadership
74. Which of the following is not a basic function of the management process? a.
Controlling
b. Organising
c. Working
d. Leading
75._______reduces uncertainty.
a. Negotiating
b. Planning
c. Organizing
d. Leading
77. Getting work done with a minimum effort, expense or waste is the definition of: a.
efficiency
b. effectiveness
c. productivity
d. planning
78._______are an organization’s objectives and __________ are the documented ways that
organizations intend to meet those objectives.
a. Forecasting
b. Planning
c. Mission
d. Organizing
a. plan
b. operation
c. innovation
d. vision
81._____is a communication that flows from a higher level to lower level in the organization.
a. Horizontal communication
b. Upward communication
c. Downward communication
d. None of given option
82.________determines specific goals and lays down the board areas within which the goals are to
be attained.
a. Organization
b. Management
c. Business
d. None of them
83.______is the application of knowledge and personal skills to achieve results. a.
Art
b. Science
c. Work
d. None of the above
a. General manager
b. Production manager
c. Section head
d. Marketing manager
85. Which managers supervise and coordinate the activities of operating employees?
a. production manager
b. frontline manager
c. section head
d. operation’s manager
a. Production
b. Plan
c. Work
d. Administration
a. Standardization
b. Scalar chain
c. Authority
d. Discipline
a. Organizing
b. Planning
c. Leading
d. Controlling
89. The process of inspiring the subordinates to put in their best is known as______. a.
Motivation
b. Team work
c. Management
d. Leadership
90. Which one of the following functions involves recruiting and placing qualified personal
needed for the organization?
a. Planning
b. Organization
c. Staffing
d. Leading
a. Goal
b. Business plan
c. Vision
d. Strategy
92. Plans that apply to the entire organization, establish the organization’s overall objectives
and seek to position the organization in terms of its environment are called:
a. Tactical plans
b. Strategic plans
c. Single- use plans
d. Operation plans
93. Formanager, to control or direct the work of an employee, the manager must have: a. Line
authority
b. Responsibility
c. Referent power
d. Staff authority
94.______ is the process by which an organization decides what it will sell , to whom , when and
how.
a. Strategic management
b. Planning
c. Selling
d. Marketing
95. Manager who are responsible for making organization – wide decisions and establishing the
plans and goals that affects the entire organization are:
a. Production managers
b. Top managers
c. Frontline managers
d. Research managers
96._____ is the process of getting activities completed efficiently and effectively with and through
other people.
a. Leading
b. Supervision
c. Controlling
d. Management
a. Voice mails
b. Publications
c. Formal presentation
d. Listening
a. F.w. taylor
b. Henry ford
c. Chester barnard
d. Henri fayol
a. Coordinating
b. Controlling
c. Leading
d. Organizing
101. The three essential managerial skills required by any person in an organization are ______.
102. Managers with good _____ are able to get the best out of their people.
a. Human skills
b. Conceptual skills
c. Technical skills
d. Visual skills
103. Which one of the following skills is more important at lower levels of managements? a. Human
b. Technical
c. Conceptual
d. Empirical
a. Smaller goals
b. Vision
c. Big plan
d. Strategy
a. Product
b. Word of mouth
c. Finance
d. Market
106._____ refers to produce and earn at least what the business did the last year. a.
Profit
b. Survival
c. Progress
d. None of the above
107. Which of the following factor is considered while developing premises in the planning process?
a. Government policy
b. Technological changes
c. Cost of raw materials
d. None of the above
a. To manage
b. Government policy
c. Supervise
d. Authority
a. Leading
b. Planning
c. Coordinating
d. Old
110. _______ is the function of employing eligible people for the company.
a. Planning
b. Staffing
c. Strategy
d. Mission
a. members b. promoters.
112. A private limited company can have minimum _______ and maximum____ members.
a. 4, 50b. 4, 20 c.2, 50 d 2, 20
a. partners b . Neighbors
114. A company in which not lessthan _____________ of the paid up share capital is held by
Government is known as a Government company..
a.48% b.49%
c. 50%d.51%
a. subordinate to subordinate
b. superior to superior.
c. subordinate to superior.
d. superior to subordinate
a. Partnerships
a. rigid b. flexible c
.strong d. expensive
a. common b. separate c
grouped d.special
a. Entrepreneur b. Partner
123. ___ is a voluntary organization formed to serve the members and for the welfare of society. a.
a. coordination b. conflicts
c. specialization d. nothing
a. machine b. work
c. advice d. order
a. Temporary b. Permanent
c. Annual d. Quarterly
135. ____ authority is the right given to an individual or a department to control specified processes
or activities in other department.
136. The process of concentration of _____ authority with the top management is known as
centralization.
a. within the organization b. outside the organization c. None of the above d. a & b
141. The various departments in a company are: capacitors, sensors, resistors and
142. A public limited company can have minimum ____ and maximum ____ members.
147. ____ is the legitimate power to exercise influence, make decisions, carry out action and to
direct others.
148. _____ is essential to direct, guide, instruct, and order the subordinate.
150. The life and existence of a ___ doesn’t depend upon the life of members. a.
a) Greater Quality
b) Greater Control
c) Greater self-satisfaction amongst staff
d) Great fluency of work
a) Increased
b) Decreased
c) Underestimated
d) Underutilized
153. With _____, the top management can focus on strategic issues for finding new avenues and
opportunities.
a) Work
b) Processes
c) Centralization
d) Decentralization.
a) True
b) False
c) Partly True
d) Partly False
a) Centralization
b) Decentralization
c) Span of control
d) None of above
a) Centralisation
b) Decentralisation
c) Span of control
d) None of above
157. Theorganization always prefers ______ span of control.
a) Small
b) Economical
c) Wide
d) Narrow
a) Economical
b) Big
c) Wide
d) Narrow
a) Economical
b) Big
c) Wide
d) Narrow
a) Closer Supervision
b) Lower Overhead
c) Economical
d) More Delegation
a) Narrow span
b) Wide span
c) Big span
d) Small Span.
a) Wide
b) Narrow
c) Low
d) High
a) Narrow span
b) Wide span
c) Big span
d) Small Span.
a) Manager , Employee
b) CEO, HR
c) Manager , Supervisor
d) Supervisor , Subordinate
a) Closed
b) Exposed
c) Open
d) None of above
167. In order to have flexibility, the maintenance activities must be supported by ________
activities.
a) Co ordinate
b) Adaptive
c) Supportive
d) Financial
169. Minimum _______ and maximum ________ persons can be partners in a business. a) 4,20
b) 2,20
c) 4,10
d) 2,10
170. Which one of the following is not included in the “Contents of Partnership Deed”?
a) Availability
b) Stability
c) Productivity
d) Flexibility
a) Change
b) Productivity
c) Availability
d) Predictability
173. Communication is the transfer of _______.
a) Words
b) Speech
c) Message
d) Sayings
174. Noise is the ________ in communication.
a) Medium
b) Transmitter
c) Both a and a.
d) Barrier
175. The communication process is said to be completed only when receiver has ________ the
message.
ANS
a) Received
b) Read
c) Understood
d) Seen.
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Sample Question Paper
Course Name : All Branches of Diploma in Engineering / Technology
Subject Title : Management
___________________________________________________________________________
Que 1)-------- means integrating the economy of a country with global / word economy
a) Globalization
b) Privatization
c) Liberalization
d) L-P-G
Que 2) The goals of the enterprise are fulfilled through the use of resources like
a) Man
b) Machine
c) Material
d) All of the above
Que 3) Globalization increases –
a) Employment opportunity
b) Foreign Investment
c) Competition
d) All of the above
Que 4) India adopted LPG Policy in –
a) 1980s
b) 1950s
c) 1990s
d) 1970s
Que 5) Management theories are interpretive and evolve with organisational
chang a) It is scientific
b) It helps decision making
c) a & b
d) None of the above
Que 6)----------- is the function of putting together the different parts of enterprise into working
order
a) Planning
b) Management
c) Organization
d) Administration
Que 7) Who is known as “ Father of Scientific Management “
a) Henry Feyol
b) F.W.Taylor
c) Gilberth
d) Juran
Que 8)Esprit De corps refers to –
a) Team Work
b) Planning
c) Co-ordination
d) Authority
Que 9) Planning Means-
a) Thinking before doing
b) Thinking after doing
c) Thinking during doing
d) All of the above
Que 10) Policy making in an industry is a role of –
a) Management
b) Administration
c) Public
d) Workers
Que 11) –---refers to the number of sub ordinates a manager can supervise effectively-
a) scope of supervisor
b) Span of control
c) focus of supervisor
d) None of the above.
Que 12) Reliance Industries Ltd. Is a form of –
a) Single Ownership
b) Partnership
c) Private ltd.
d) Joint Stock Company
Que 13) In --------- type of organization the sub ordinates receive orders from their immediate
boss-
a) Line organization
b) Line and staff organization
c) Functional organization
d) Product organization
Que 14) Amul Dairy industries refers to which of the following company type-
a) Private limited company
b) Ownership company
c) Partnership company
d) Co-operative company
Que 15) Collapse of crane is a cause of accident. Under which type of accidents does it
comes?
a) Mechanical causes of an Accident
b) Natural Cause of an accident
c) Human error
d) All the above
Que 16) Workman’s compensation act for workers came in to existence in year –
a) 1950
b) 1992
c) 1986
d) None of the above
Que 17) Indentify the important wale fare provisions in an industry
a) Canteen
b) Crèches
c) Lunch room
d) All of the above
Que 18) Age, Health, Fatigue and anxiety are the factors refers to-
a) Environmental causes of accidents
b) Personal causes of accidents
c) Mechanical causes of accidents
d) All of the above
Que 23) A technique for determining the quantity and timing of dependent demand items -
a) EOQ
b) ABC analysis
c) MRP
d) BOM
Que 24)The input to MRP –
a) Master production schedule
b) Inventory record file
c)Bill of materials
d) All of the above
Que 25) Which of the following process includes the activities of planning , scheduling and
controlling material.
a) Material Management
b) Resource Management
c) Resource Planning
d) ERP
Que 26) ---------- is a cushion between supply and demand
a) Material Management
b) Inventory Management
c) Sales and Purchases
d) None of the above
Que 27)------------- is based on a very universal Pareto's Principal that a few high usage
value items constitutes a major part of the capital invested in inventories,
whereas bulk of items in inventory, having low usage value constitute
insignificance part of the capital.
a) EOQ
b) ABC Analysis
c) a and b both
d) None of the above
Que 28) Identify important constituents of Total Quality Management from Following -
i) Orderliness and Cleanliness ii) Punctuality and Continuous efforts
iii) Customers' Service iv) Standardization of work
a) only i
b) only i and ii
c)only s
d) i, ii, iii, and iv
Que 29) Quality is the responsibility of --
a) all those in concern with product including end user
b) all those who are working in the organisation
c) all those who are managers
d) all those who are supervisors
Que 30) Kaizen is a Japanese technique. Kaizen word is formed from two characters KAI
and ZEN in which -
a) KAI means change & ZEN means good
b) KAI means good & ZEN means change
c) KAI means good & ZEN means GURU
d) none of the above
Two Marks
Questions
Que 33) The type of organisation shown below belongs to which type of organisation
structure –
a) Line Organistion
b) Line and staff organisation
c) Functional Organisation
4) None of the above
Que 34) Mr. Ramesh is working in ABC Electronics ltd in the capacity of Foreman. One
Day while working in the organization he met with an accident in which he has to lose
his right forehand . ABC Electronics is paying him fifty percent of his monthly wages
in multiplication with relevant factor. Under which act he is eligible for the said
amount?
a) Indian Factory Act
b)Workman’s Compensation Act
c)Minimum wages Act
d)Safety provisions Act
Que 35) Suggest the appropriate type of shares in the blank space provided in
following figure.
Shares
Que 37) Arrange the activities of purchasing procedure in the sequential form
i) receipt of quotation ii) selection of right source of supply iii)
receipt of purchase requisition iv) making comparative statement
a) i, iii, iv, ii
b) iii, i, iv, ii
c) iv, ii, i, iii
d) i ,iv, iii, ii
Que 38) ABC Auto ltd is a leading automobile company , manufacturing various range of
automobiles. The company regularly requires large quantity material particularly
raw materials and other essential accessories so that the requirement of the material is
ascertained and the job of supplying is entrusted to a firm by calling quotations .Mr.
M. Subrmaniyam is an sincere and workaholic person who is recently elevated from
Assistant Manager ( R & D) to Manager (Purchases). Company expects that he should
set up a structured purchase procedure for such kind of purchases . Suggest which
type of purchase procedure does Mr. M. Subrmaniyam should adopt so as to satisfy
company's objective of structured purchasing.
a) Market purchasing
b) Rate Contract purchasing
c)Global purchasing
d)Centralised purchasing
Que 39) Which of the following are two main elements of
quality i) Quality of design ii) Quality of
performance iii) Quality of products iv) Quality
circle
a) i and ii
b) i and iii
c) ii and iii
d) ii and iv
Que 40) Match the following- select the proper option
l) ISO 9000-2000 i) Quality management system guidelines
m) ISO 9001-2000 ii) Quality management system vocabulary n)
ISO9004-2000 iii) Quality management system requirements a) l-i. M-iii, n-ii
b) l-ii,m-iii, n-i
c) l-iii. M-i, n-ii
d) l-i. M-ii, n-iii