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standardization organization D) None of the above 66. Which of the following is not a characteristic of partnership firm ? A) Separate legal entity B) Unlimited liability C) Transferability of shares D) Ownership and management in the hands of partners 67. Which of the following is not a source of recruitment ? A) Internal sources B) External sources C) Casual workers D) All are sources of recruitment 68. Which of the following is not a type of business organization ? A) Sole proprietorship B) Partnership C) Multinational corporation

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194 views129 pages

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standardization organization D) None of the above 66. Which of the following is not a characteristic of partnership firm ? A) Separate legal entity B) Unlimited liability C) Transferability of shares D) Ownership and management in the hands of partners 67. Which of the following is not a source of recruitment ? A) Internal sources B) External sources C) Casual workers D) All are sources of recruitment 68. Which of the following is not a type of business organization ? A) Sole proprietorship B) Partnership C) Multinational corporation

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Management MCQ’s

www.cwipedia.in
1. Business firm Produce and supply wide varieties of goods and ______ required by the
society.

A) Money
B) Services
C) Entities
D) Social Service

2. The year 1991 is famous for.

A) New Fiscal deficit policy


B) IT parks initiated in Bangalore
C) Globalization policy, liberalization was accepted by India
D) Policies of cooperative societies changed

3. The primary sector includes all of the following except.

A) Forestry
B) Manufacturing
C) Mining
D) Agriculture

4. _________ product comes under petrochemical industry.

A) Vehicles
B) Plastic
C) Wood
D) Paper

5. Management causes.

A) Miss-communication
B) Wastage of resources
C) Miss-coordination
D) None of the above

6. _______ Skill is needed at the top level management.


A) Technical
B) Conceptual and technical
C) Conceptual
D) Conceptual, Technical and human

7. ______ is recruitment of right people at right place in an organization.

A) Planning
B) Organizing
C) Staffing
D) Controlling

8. Policy making in an industry is a role of

A) Management
B) Administration
C) Public
D) Workers

9. Scientific management works on

A) Research and experimentation


B) Trial and error
C) More attention on production only
D) Tradition management theory

10. What is Espirit De Corps ?

A) It is a function of management
B) It is a principle of management
C) It is management concept in Russia
D) It is a name of company

11. The process of monitoring, comparing and correcting is called ______

A) Coordinating
B) Controlling
C) Leading
D) Organizing

12. A joint venture can be defined as

A) Two firms collaborate with each other on a specific project


B) One firm licenses its intellectual property to another firm
C) Two firm merge together
D) Two firm come together to form a third, legally seperate firm
13. Grouping the activities or operations of an enterprise into various units is referred as
A) Centralization
B) Departmentation
C) Delegation
D) Communication

14. _____ can be defined as running business by a single owner

A) Proprietorship
Partnership
Private limited
D) Public limited

15. Which are factors in which span of control depends ?

A) Trained and experienced subordinates


B) Type of work
C) Capacity of executive or manager
D) All of the above

16. Unlimited liability is present in

A) Proprietorship
B) Partnership
C) Both a & b
D) None of the above

17. “Achievement due to one will be shared by all others”, this happens in

A) General partnership
B) Limited partnership
C) Both a and b
D) None of the above

18. Factories act come into force from ____________

A)
1948
B)
1949
C) 1976
D) 1st April 1949

19. VAT and sales tax falls under __________


A) Indirect tax
B) Service tax
C) Direct tax
D) All of the above

20. The necessity of industrial act is to protect the interests of :

A) Workers
B) Employers
C) A and B
D) None of the above

21. Safety management deals with ____________


A) loss of life
B)Personal injury
C)Damage to the equipment
D) Prevention of an accident

22. Collapse of crane is a cause of accident, under which type of accident it come ?

A) Mechanical cause of accident


B) Natural cause of accident
C) Human error
D) All of the above

23. Capital required by a company to purchase building for starting the company is called as

A) Working capital
B) Fixed capital
C) Loan
D) Dept

24. Variance report is the difference between outcome of the company

A) Material cost and labor cost


B) Planned budget and actual budget
C) Cash budget and fixed budget
D) Purchased budget and overhead budget

25. Which is input to MRP


A) Current forecasting
B) Bill of material
C) On hand inventory
D) All of the above

26. Value added tax (VAT) is a tax on ?

A) An employee earning
B) The organization profits
C) The investment earnings
D) Good and services

27. Internal source/s of finance is/are:

A) Deferred taxation
B) Shares
C) Debentures
D) All of the above

28. According to which Act, a business is required to prepare a balance sheet?

A) Companies Act
B)Factory Act
C)Environmental Act
D) None of the above

29. Which is part of material management

A) Inventory Management
B) Marketing Management
C) Both A & B
D) None

30. Which is not the feature of ERP

A) Integrated system
B) Common Data-Base
C) Departmental access
D) Different look for each module

31. Which of the following is the name given to a bill of lading where goods have been received
by a carrier free of defects ?

A) Shipped bill of lading


B) Claused bill of lading
C) Ordinary bill of lading
D) Clean bill of lading

32. In EOQ, _______ cost=unit price x annual consumption volume

A) Consumption
B) Protection
C) Investment
D) None of these

33. Which of the followings are the aims of material management ?

A) Continuity of supply
B) Low payroll cost
C) Higher inventory turn over
D) All of the above

34. A type of Item has …… importance due to consumption


A) 10-20%
B) 15-25%
C) 40-50%
D) 70-80%

35.
A) Direct labor budget
B) Material budget
C) Purchase budget
D) None of the above

36. The activity of “Control” in Six sigma refers to :

A) Develop alternatives
B) Determines various controls needed and validate them
C) Prepare control chart
D) None of the above

37. Which of the following is the constituent of total quality management ?

A) Orderliness and punctuality


B) Quality of inventory
C) TPM
D) None of the above

38. In PDCA, act consist of which of the following ?

A) Ensure continuous improvements


B) Analyze result
C) Plan policies
D) Train employees

39. To achieve quality (i.e defects free product and services), we require

A) Close cooperation between management and staff


B) Commitment
C) An environment in which quality can flourish
D) All of the above

40. Bench marking determines

A) Customer requirement
B) Process capability
C) Standards
D) Getting ISO 9000 audit done

41. Top agro industry in India is

A) FabIndia
B) Pidilite
C) Dupont India
D) None of the above

42. Trading business means

A) Buying a Raw material


B) Selling a finished goods
C) Buying goods and selling them without any processing
D) All

43. Following is not associated with insurance

A) Bajaj Allianz
B) Max Life
C) LIC
D) ICC

44. Father of scientific management is

A) Fedrick W. Tailor
B) Arthur Dunkel
C) Henry Fayol
D) Robert owen

45. Deciding in advance what to do, how to do and when to do is……..

A) Decision-making
B) Organizing
C) Planning
D) Motivating

46. Which statement is wrong

A) Authority can not be delegated

B) Authority is the power to act


C) Hidher the post, higher is the authority
D) Authority is right to command

47. Which is the appropriate reason of failure of good plan ?

A) Insufficient data
B) Lack of knowledge
C) Over confidence
D) All of the above

48. ………..is The process of operations, verify conformity with the predetermined plan and
takes corrective action

A) Coordinating
B) Forecasting
C) Organizing
D) Controlling

49. Which statement regarding Joint stock company is incorrect ?

A) Joint stock companies have no separate legal status than their members
B) Members of joint stock companies have limited liability
C) Joint stock companies can undertake several activities like expansion, modernization ,
diversificatn, etc. D) None of the above

50. Which one of following is not included in the ‘contents of partnership deed’.

A) Name of partnership firm


B) Duration of partnership
C) Permanent address of partnership business
D) Face value of share

51. In automobile industry, departments can be on the basis of ______


A) Territorial
B) Product
C) Customer
D) Process

52. Minimum wages needed to be paid in:


A) Cash
B) Demand draft
B) Cheque
C) None of the above

53. In accident prevention, Safe workplace layout does not include:

A) Obstruction fees passageways


B) Antiskid floors
C) Separate storage of inflammable materials
D) Enough height of workrooms
54. Safety management deals with ____________

A) Loss of life
B) Personal injury
C) Damage to the equipment
D) Prevention of an accident

55. Safety promotes __________

A) Sales
B) Productivity
C) Profit
D) Research

56. Fixed capital is also called as

A) Tight capital
B) Blocked capital
C) Working capital
D) Current capital

57. The firm type of Bajaj Auto ltd is ?

A) Proprietorship
B) Partnership
C) Joint stock company
D) Public sector

58. _________ is method of buying goods by making installment payments over the period of
time.

A) Bank loan
B) Hire purchase
C) Sale and lease back
D) All of the above

59. Debentures are included in _______ source of finance


A) Long term
B) Short term
C) Medium term
D) None
60. ______ are the term used to indicate purchases made during the year for the purpose of
sale, When goods purchased are returned is referred as purchase return.
A) Opening stock
B) Purchases
C) Sales
D) Office administrative expenses

61. I want the products of my company to achieve perfect quality, which tool will I apply to
check this

A) Six sigma
B) ABC analysis
C) MRP
D) EOQ

62. Which is a part of Material management

A) Inventory management
B) Marketing management
C) Both A & B
D) None

63. Which of the following are the aims of Material management ?

A) Continuity of supply
B) Low payroll cost
C) Higher inventory turn over
D) All of the above

64. Following are the kinds of partners

A) Active partner and sleeping partner


B) Owner and distributor
C) Global partner and media partner
D) Permanent partner and temporary partner

65. What is the full form of ISO ?

A) Indian organization for standardization


B) International organization for standardization
C) International standardization Organization
D) None of the above

66. In Quality management, PDCA means


A) Plan,Do,Check,Act
B) Process,Do,Committee,Act
C) Plan,Do,Committee,Approach
D) None of the above

67. The participation of all members in an organizing, aiming at long term success through
customer satisfaction for the benefits to all members and to the society is known as

A) Quality control
B) Quality assurance
C) Total quality management
D) Quality team

68. All the person working in the organization ( including managers & workers ) Should be
involved in _______ operation

A) MRP
B) TQM
C) Globalization
D) EOQ

69. Following are the principles of : 1) System approach to management 2) continual


improvement 3) Factual approach to decision making 4) Mutually beneficial supplier
relationships

A) Delegations
B) Organizations
C) ISO:9001
D) EOQ

70. Remuneration is based on

A) Performance
B) Responsibility
C) Emotion
D) Designation

71. The unity of authority and plan of action is about


A) Unity of direction
B) Authority
C) Discipline
D) Unity of commands

72. ______ stands for granting of authority to subordinates to accomplish or perform a


particular assignment while operating within pre-decided limits and standards established
A) Delegation of authority
B) Responsibility
C) Effective Delegation
D) Accountability

73. Following business is not coming under sole proprietorship ?

A) Service centre
B) Press shop
C) Hardware unit
D) Insurance company

74. _______ can be defined as goods or cash used (invested) to generate income from business
or property (that can give income)
A) Capital
B) Finance
C) Budget
D) VAT

75. Which one of the following is not a module of ERP

A) Manufacturing
B) HR
C) Quality Control
D) Supply Chain Management

76. If the company has a goal to accept only .0003% defect, which is the most important modern
technique it should adopt

A) ERP
B) SAP
C) BAAN
D) Sigma

77. Which one of the following is not a part of process industry ?

A) Base metals
B) Plastics
C) Automobiles
D) Petroleum

78.What is not the advantage of globalization

A) Competition Foreign Investment


B) Loss of culture
C) None of the above
79. Plans, policies and procedures are the function of ------

A) Top level management


B) Middle level management
C) Bottom level management
D) Middle and bottom level management

80.______ is an activity which defined the steps of how and when work will be done effectively

A) Directing
B) Planning
C) Organizing
D) Controlling

81.Which theory was put forward by F.W Taylor ?

A) Management by objectives
B) Industrial management
C) Functional management
D) Scientific management

82.Which of the following post comes under middle level management ?

A) Director
B) Branch Manager
C) Foreman
D) Supervisor

83. Policy making in an industry is a role of


A) Management
B) Administration
C) Public
D) Workers

84. Management is not directly visible instead; its presence is observed in the form of results
such as higher productivity, higher efficiency, disciplined work force,etc . Hence management
is _____

A) Tangible
B) Intangible
C) Concrete
D) None of the above

85._______ can be defined as running business by the single owner


A) Proprietorship
B) Partnership
C) Private limited
D) Public limited

86. Motivation based on force is called as ________

A) Negative motivation
B) Positive motivation
C) Extrinsic motivation
D) Intrinsic motivation

87. Workman’s compensation act for workers come in to existence in year


A
)
1
9
2
4
B
)
1
9
9
2
C
)
1
9
8
6
D) 1976

88. Oily or greasy floors is the factor which contributes to accident due to

A) Workers
B) Management
C) Faulty layout or design of working place
D) Natural disasters

89. Who is incorrect person in the definition of Dependent?

A) Wife
B) Minor son
C) Widowed mother
D) Friend

90. Safety provision/s for workers under Factory act 1948 is/are
A) First-aid appliance
B) Overcrowding
C) Improper ventilation and temperature
D) None of the above

91. Minimum rates of wages may be fixed by

A) By the hours
B) By the day
C) By the month
D) All of the above

92. Financial planning deals with

A) Preparations of financial statement


B) Planning for Capital Issues
C) Preparing budgets
D) All of the above

93.________ is prepared to co-ordinate between various budget

A) Master budget
B) Sales budget
C) Production budget
D) Material budget

94. Custom Duty is charged on


A) Vessels
B) Currency
C) Movable property
D) All

95. The capital invested in assets which cannot be easily converted into money
is called: A) Fixed capital
B) Rquity capital
C) Working capital
D) None of the above

96. VAT started in Maharashtra from


A)2003
B)2004
C) 2005
D) 2006
97. “A’Class items are ______% of the total number of items”

A) 15-25%
B) 10-20%
C) 65-75%
D) None of these

98. Economic order quantity provides the _______ number of units to order.

A) Minimum
B) Maximum
C)Optimum
C) None of the above

99.______ department floats enquiries and processes quotations


A) Sales budget
B) Purchase
C) Production
D) Inventory

100. The parts per million defects are accepted in 6 sigma is

A) 1.4
B) 2.4
C) 3.4
D) 4.4

101. Arrange the activities of ABC analysis in the sequential form i)Make the list of all item as
per there value ii)Find out the percentage of high, medium , and low valued items . iii)Separate
and count the number of costly, medium valued and low valued items iv)Find out and list all
items used in the industry.

A) iv,ii,i,iii
B) Iv.i.iii.ii
C) ii,i,iv,iii
D) iv,iii,ii,I

102. Which statement about kaizen is wrong?

A) It needs heavy investment


B) It gives commitment to quality
C) It is a Japanese technique
D) It is a continuous improvement

103.

A) Six sigma, Quality control tool, Quality assurance tool


B) 5S. Kaizen, Quality assurance tool
C) Six sigma,5S, Kaizen
D) TQM tools

104. The ISO 9000:2000 standards consist of three documents of which ISO 9001 pertains to:

A) Fundamentals
B) Requirements
C) Vocabulary
D) Guidance for performance improvements

105. Service
industry provides
A)Tangible Goods.
B) Intangible Goods.
C) Manufactured Goods.
D) Imported Goods.

106. Which of the following is negative effect of the globalization?

A) Monopoly in
business
B) Increased Job
opportunities
C) Technology
Transfer
D) Improved economy

107. Match pairs:


1) Adam Smith (i) Need Hierarchy
2) F.W Taylor (ii)Economics
3) Maslow (iii)Principle of Management
4)Henry Fayol (iv)Scientific Management

A) 1-(ii),2-(iv),3-(i),4-(iii)
B) 1-(ii),2-(iii),3-(iv),4-(i)
C) 1-(iii),2-(iv),3-(i),4-(ii)
D) 1-(iv),2-(i),3-(ii),4-(iii)

108. The function of administration is………


A) Decision making
B) Policy making
C) Controlling & ensure discipline
D) All of above

109. Top level is know as _________ because all important decision related to whole
organization is taken by top management.

A) Strategical level
B) Tactical level
C) Operational level
D) All of above

110. One disadvantage of forming a partnership is?

A) T he number of partner is limited


B) Specialist skill may be introduced
C) More financial capita is usually is available
D) Any Financial must be shared

111. Co-operative play an important role in:

A) Aerospace
B) Agriculture
C) Manufacturing
D) All of the above

112. Mr. Ram , Mr. Shyam & Mr. Kiran has started a business of automobile in 2003 , in that
business Mr. Ram ,Mr. Shyam & Mr. Kiran have invested Rs 500000/- Lakhs individually. But
Mr. Ram & Mr. Shyam gives full attention towards the business and Mr. Kiran does not gives
the attention toward business.so in type of business who is sleeping partner.

A) Mr. Ram
B) Mr. Shyam
C) Mr. Kiran
D) All of the above

113. Identify the alternative which can correctly replace blank space in following statement.
Statement: According to Factories acct no adult worker should be required or allowed to work
in a factory to more than------

A) 12 hour in a day
B) 36 hour per week
C) 48 hour per week
D) 10 hour per in a day

114. Which is the health provision.

A) Fencing of machinery
B) Cleanliness
C) Washing faculties
D) None of the above

115. Mr. Praful Kulkarni is working in Birla Pvt. Ltd in the capacity of foreman. Company
provided him certain protecting devices under _____ACT.

A) Factory Act
B) Minimum Wages Act
C) Comensation Act
D) Safety Provision Act

116. Capital required by a company to purchase building for staring the company is called as.

A) Working Capital
B) Fixed captital
C) Laon
D) Debt

117. ______is concerned with procurement, allocation and control of financial resources of a
firm.

A) Financial Management
B) Material Management
C) Personnel Management
D) Operation Management
118. A man working in an industry has annual income of 2,50,000 Rs. From all sources, total
investment like PF,PPF,LIC savings 50,000 Rs. Exempted amount for income is 1,50,000
Rs. &income tax rate is 10% upto 3,00,000. Find out amount of income tax paid by that
person is

A) 2000
B) 10000
C) 5000
D) 3000

119. Inventory management is part of:

A) Product management
B) Marketing management
C) Material management
D) Sales management
120. Too little Inventory increases the risc of:
A) Out of stock condition
B) More stock
C) Theft
D) Can’t Predict

121. _____Determine quality and timing for material planning

A) EOQ
B) ERP
C) SAP
D) MRP

122. The company have to generate value able financial reports by compiling financial data
from every department of company which includes production, Accounts, Sales,
Purchase, personal, Product development and design. which of the following module shall
execute this task.

A) Financial Module
B) H. R. Module
C) Production module
D) Purchase module

123. The Objective of TQM is

A) To improve profitability
B) To improve process
C) To guide management
D) None
124. Work environment clause of ISO 9001:2001________

A) Covers education, training, skill and experience of personnel involved in work .Gives
guideline about their development to maintain quality work.
B) The organization should identify work environment that ensures conformity of service.
C) The organization must plan and develop and process that are required for product
realization
D) All of the above

125. Six Sigma methodology defines three core steps

A) Analyze, improve, control


B) Analyze, design, verify
C) Define, measure, analyze
D)Define, measure,control

126.

A)Ishikawa diagram
B)Control chart
C)Pareto analysis
D)Check list

127. Which one of the following is benefit of the Kaizen?.

A) Improved efficiency
B) Improved Safety
C) Employee Satisfaction
D) All of the above

128. Which ‘S’ of 5S involves cleaning the floors, the walls and the equipment and ensuring
all items are restored to their designated place.

A) Seiri
B) Seiton
C) Seiso
D) Seietsu

129. The _________ provide the information about when to order and how much to order.

A) MRP
B) ERP
C) EOQ
D) Inventory

130. While on a long tour, which are the itmes we take most care of? Certainly, it is the jewerly
and the
cash ….. this could be an analogy to :

A) EOQ
B) ABC Analysis
C) Minimum batch demand
D) None

131. Which of the following is advantages of ABC Analysis _____________.


A) ABC analysis results in reduction of annual inventory cost.
B) ABC analysis does not give importance which are critical for production.
C) Cannot be used if some of the items are scarce and not readily available.
D) All

132. Even through permanent working capital is working capital but it’s nature is ______ for
every year or month.

A) Temporary
B) Permanent
C) Variable
D) Increasing basis

133. Principles proposed by _____ are very useful for the contemporary managers to manage
their work efficiently effectively.

A) Controlling
B) Organising
C) Directing
D) Planning

134. Business firms produces and supply wide verities of goods and _______ required by
society.

A) Money
B) Service
C) Entities
D) Social service

135. The goal of the enterprise is fulfilled through the use of resources like

A) Man
B) Machine
C) Material
D) All of the above

136. Which of the following was the key aim of scientific management?

A) To increase worker control of production


B) To increase productivity
C) To decrease absenteeism
D) To develop time and motion studies

137. No smoking the factor is an example of ______

A) Rules
B) Programme
C) Project
D) Schedule

138. Features of project organizations are ___________

A) Can be internally formed


B) Temporary in nature
C) Having less no. of employees
D) All of the above

139. Which of the following comes under government sector?


A) BOSCH
B) TATA
C) L & T Ltd
D) ONGC

140. Identify the alternative which can correctly replace blank spaces following statement.
Statement: According to Factories Act no adult worker should be required or allowed to
work a factory for more than

A) 12hrs in a day
B) 36hrs in a week
C) 48hrs in a week
D) 10hrs in a day
141. The necessity of human acts is to protect the interest of:

A) Workers
B) Employee
C) A and B
D) None of the above

142. Fixed capital is required for


A) Land
B) Equipment and machinery
C) Building
D) All

143. Sources of working capital

A) Land
B) Dividends
C) Long term borrowings
D) B&C

144. List the module of ERP

A) Human resources
B) Purchase
C) Finance and accounting
D) All of the above

145. Which of the following is not procurement cost?

A) Transportation cost
B) Cost of receiving, inspecting and stock material
C) Cost of processing vendors invoice
D) Storage cost

146. The six sigma methodology endorses

A) DMAIC concept
B) CRM concept
C) Quality circle inspect
D) TQM concept

147. Work out product requirement in detail and set product specification on the basis if
customers preference, cost and profit is a function of _____________

A) Quality management
B) Material management
C) Production management
D) Inventory management

148. In_________ first car was driven on the roads of India.

A) 1790
B) 1857 C) 1898
D) 1909

149. Which type of industries involves large investment and a high level of automation
process?

A) Village
B) Small scale
C) Large scale
D) Medium scale

150. The major function of Reserve Bank of India include:

A) Monitoring and controlling banking and functional system throughout India


B) Monitoring GDP and inflation
C) All of the Above
D) None of the Above

151. The art of getting things done by people is called as ______

A) Organization
B) Management
C) Direction
D) Staffing

152. Factors which affects departmentation are……….

A) Product
B) Process
C) Function
D) All of the Above

153. Senses of responsibility increases due to __________ provided by seniors

A) Authority
B) Responsibility
C) Initiative
D) Leading

154. The sum that every shareholder gets is known as________

A) Amount
B) Dividend
C) Shares
D) Capital

155. Which of the following is a false statement?

A) Capital is required to start the business


B) Capital is required to run the business
C) Capital is required to expand the business
D) Capital is required to sell the business

156. ________ can be defined as an integrated information system that serves all departments
within an enterprise.

A) MRP
B) MPR
C) ERP D) EPR

157. Economic order quantity is represented by________

A) QB
B) EO
C) EQ
D) None

158. “A” type of items has ______ importance due to consumption


A) 10-20%
B) 15-25%
C) 40-50%
D) 70-80%

159. Figure shows working model of quality circle of manufacturing industry working on a
tooling problem, couple of the important step no 5 and 7 are missing in the model.
Correctly identify the steps from the option given below.
A) 5)Presentation of Solution to Management, 7) Selection of best solution
B) 5)Discuss all the solutions, 7) Selection of best solution
C) 5) Selection of best solution, 7) Presentation of Solution to Management
D) 5) Selection of best solution, 7) Test the solution within Q.C.

160. Defects rate in 3 sigma level is________

A) 6210
B) 66807
C) 405
D) 233

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Sample Question Paper
Course Name : All Branches of Diploma in Engineering / Technology
Subject Title : Management
___________________________________________________________________________

Que 1)-------- means integrating the economy of a country with global / word economy
a) Globalization
b) Privatization
c) Liberalization
d) L-P-G
Que 2) The goals of the enterprise are fulfilled through the use of resources like
a) Man
b) Machine
c) Material
d) All of the above
Que 3) Globalization increases –
a) Employment opportunity
b) Foreign Investment
c) Competition
d) All of the above
Que 4) India adopted LPG Policy in –
a) 1980s
b) 1950s
c) 1990s
d) 1970s
Que 5) Management theories are interpretive and evolve with organisational
chang a) It is scientific
b) It helps decision making
c) a & b
d) None of the above
Que 6)----------- is the function of putting together the different parts of enterprise into working
order
a) Planning
b) Management
c) Organization
d) Administration
Que 7) Who is known as “ Father of Scientific Management “
a) Henry Feyol
b) F.W.Taylor
c) Gilberth
d) Juran
Que 8)Esprit De corps refers to –
a) Team Work
b) Planning
c) Co-ordination
d) Authority
Que 9) Planning Means-
a) Thinking before doing
b) Thinking after doing
c) Thinking during doing
d) All of the above
Que 10) Policy making in an industry is a role of –
a) Management
b) Administration
c) Public
d) Workers
Que 11) –---refers to the number of sub ordinates a manager can supervise effectively-
a) scope of supervisor
b) Span of control
c) focus of supervisor
d) None of the above.
Que 12) Reliance Industries Ltd. Is a form of –
a) Single Ownership
b) Partnership
c) Private ltd.
d) Joint Stock Company
Que 13) In --------- type of organization the sub ordinates receive orders from their immediate
boss-
a) Line organization
b) Line and staff organization
c) Functional organization
d) Product organization
Que 14) Amul Dairy industries refers to which of the following company type-
a) Private limited company
b) Ownership company
c) Partnership company
d) Co-operative company
Que 15) Collapse of crane is a cause of accident. Under which type of accidents does it
comes?
a) Mechanical causes of an Accident
b) Natural Cause of an accident
c) Human error
d) All the above
Que 16) Workman’s compensation act for workers came in to existence in year –
a) 1950
b) 1992
c) 1986
d) None of the above
Que 17) Indentify the important wale fare provisions in an industry
a) Canteen
b) Crèches
c) Lunch room
d) All of the above
Que 18) Age, Health, Fatigue and anxiety are the factors refers to-
a) Environmental causes of accidents
b) Personal causes of accidents
c) Mechanical causes of accidents
d) All of the above

Que 19) Capital invested in Land and machinery is termed as –


a) Floating capital
b) Fixed Capital
c) Sinking Capital
d) Working Capital
Que 20) Income tax and Property Tax falls under –
a) Indirect Tax
b) Service Tax
c) Direct Tax
d) All of the above
Que 21) Which of the following comes under the title of “sources of fixed capital”
a) Shares or Equities
b) Preference shares and Deferred shares
c) Public deposits and Debentures
d) All of the above.
Que 22) Major sources of for obtaining working capital are the commercial banks. They
provide finance in the form of:
a) Loans and credit facilities
b) Overdrafts and mortgages
c) Bills of exchange and public loans
d) All of the above

Que 23) A technique for determining the quantity and timing of dependent demand items -
a) EOQ
b) ABC analysis
c) MRP
d) BOM
Que 24)The input to MRP –
a) Master production schedule
b) Inventory record file
c)Bill of materials
d) All of the above
Que 25) Which of the following process includes the activities of planning , scheduling and
controlling material.
a) Material Management
b) Resource Management
c) Resource Planning
d) ERP
Que 26) ---------- is a cushion between supply and demand
a) Material Management
b) Inventory Management
c) Sales and Purchases
d) None of the above
Que 27)------------- is based on a very universal Pareto's Principal that a few high usage
value items constitutes a major part of the capital invested in inventories,
whereas bulk of items in inventory, having low usage value constitute
insignificance part of the capital.
a) EOQ
b) ABC Analysis
c) a and b both
d) None of the above
Que 28) Identify important constituents of Total Quality Management from Following -
i) Orderliness and Cleanliness ii) Punctuality and Continuous efforts
iii) Customers' Service iv) Standardization of work
a) only i
b) only i and ii
c)only s
d) i, ii, iii, and iv
Que 29) Quality is the responsibility of --
a) all those in concern with product including end user
b) all those who are working in the organisation
c) all those who are managers
d) all those who are supervisors
Que 30) Kaizen is a Japanese technique. Kaizen word is formed from two characters KAI
and ZEN in which -
a) KAI means change & ZEN means good
b) KAI means good & ZEN means change
c) KAI means good & ZEN means GURU
d) none of the above

Two Marks
Questions

Que 31) Which of the following pair is


true for above management
triangle
a)Top Level –Strategic Decision – Chief Executive Officer
b)Middle Level –Tactical Decisions– Manager
c)Lower Level – Operational decisions – Foreman
d)All of the above
Que 32)Following are the kinds of partners-
a) Active partner and Sleeping Partner
b) Owner and Distrubuter
c)Global Partner and Media Partner
d)Permanent Partner and Temperory Partner

Que 33) The type of organisation shown below belongs to which type of organisation
structure –

a) Line Organistion
b) Line and staff organisation
c) Functional Organisation
4) None of the above
Que 34) Mr. Ramesh is working in ABC Electronics ltd in the capacity of Foreman. One
Day while working in the organization he met with an accident in which he has to lose
his right forehand . ABC Electronics is paying him fifty percent of his monthly wages
in multiplication with relevant factor. Under which act he is eligible for the said
amount?
a) Indian Factory Act
b)Workman’s Compensation Act
c)Minimum wages Act
d)Safety provisions Act
Que 35) Suggest the appropriate type of shares in the blank space provided in
following figure.
Shares

Equity Preference Deferred


Shares Shares Shares

a) Cumulative ,Non Cumulative


b) Cumulative , Ordinary
c) Non Cumulative , Ordinary
d) Ordinary , Debentures
Que 36) Name the type of following budget
XYZ Instrument Company Limited
No of units Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Total
to be Units
produced
Product A
Product B
Product C
a) Master Budget
b) Sales Budget
c) a and b both
d) None of the above

Que 37) Arrange the activities of purchasing procedure in the sequential form
i) receipt of quotation ii) selection of right source of supply iii)
receipt of purchase requisition iv) making comparative statement
a) i, iii, iv, ii
b) iii, i, iv, ii
c) iv, ii, i, iii
d) i ,iv, iii, ii
Que 38) ABC Auto ltd is a leading automobile company , manufacturing various range of
automobiles. The company regularly requires large quantity material particularly
raw materials and other essential accessories so that the requirement of the material is
ascertained and the job of supplying is entrusted to a firm by calling quotations .Mr.
M. Subrmaniyam is an sincere and workaholic person who is recently elevated from
Assistant Manager ( R & D) to Manager (Purchases). Company expects that he should
set up a structured purchase procedure for such kind of purchases . Suggest which
type of purchase procedure does Mr. M. Subrmaniyam should adopt so as to satisfy
company's objective of structured purchasing.
a) Market purchasing
b) Rate Contract purchasing
c)Global purchasing
d)Centralised purchasing
Que 39) Which of the following are two main elements of
quality i) Quality of design ii) Quality of
performance iii) Quality of products iv) Quality
circle
a) i and ii
b) i and iii
c) ii and iii
d) ii and iv
Que 40) Match the following- select the proper option
l) ISO 9000-2000 i) Quality management system guidelines
m) ISO 9001-2000 ii) Quality management system vocabulary n)
ISO9004-2000 iii) Quality management system requirements a) l-i. M-iii, n-ii

b) l-ii,m-iii, n-i
c) l-iii. M-i, n-ii
d) l-i. M-ii, n-iii
1

ARKP Civil II shift 2016-17


NOTE: Answer with © represents correct answer.

QUESTION: identify the organization which belongs to information technology sector


Tata consultancy service limited © Hindustan antibiotics
Steel authority of india limited Bharat electronics limited

QUESTION:X’ company has all database related to employees working with item it has
employed which ERP module?
Human resource © Sales and marketing
finance All the above

QUESTION: A manufacturing industry follows multiple techniques of quality


management system where they focus on total employee participation, continuous
improvement, customer satisfaction and preferred partner as seen in the figure, which
are the techniques used?

Six sigma, kaizen, quality control tool, 5 S, kaizen, quality assurance tool
quality assurance tool
Six sigma, 5 S kaizens TQM tools ©

QUESTION: defect rate in 3 sigma level is


6210 66807
405 © 233

QUESTION: which statement about kaizen is wrong?


It need heavy investment © It gives commitment to quality
It is a Japanese technique It is a continuous improvement

QUESTION: work out product requirement in detail and set product specification on
the basis of customer’s preference, cost and profit is a function of…………
Quality management Material management
Production management © Inventory management
2

QUESTION: in quality management ,PDCA means.


Plan,Do,Check,Act © Process ,Do,commitee act
Plan, do ,committee , approach None of above

QUESTION: ERP vendor is


SAP ORACLE
PEOPLE SOFT ALL ©

QUESTION: which of the following is the name given to bill of lading where goods have
been received by a carrier free of defects?
Shipped bill of lading Claused bill of lading
Ordinary bill of lading Clean bill of lading ©

QUESTION: economic order quantity provides the__________ number of units to order.


minimum Maximum
Optimum © None of the above

QUESTION: while on a long tour, which are the items that we take most care of?
Certainly, it is the jewellery and the cash !this could be an analogy to:
EOQ ABC analysis ©
Minimum batch demand None of these

QUESTION:______can be defined as integrated information system that serves all


department within an enterprise
MRP MPR
ERP © EPR

QUESTION: I want the products of my company to achieve perfect quality, which tool
will I apply to check this
Six sigma © ABC analysis
MRP EOQ

QUESTION: ……..is a type of indirect tax levied on goods imported into india as well as
on good exported from india.
Income tax Customs duty ©
Wealth tax Gift tax

QUESTION: according to F.W. paich _______ can be defined as ”provision of money at


the time it is wanted”
Finance © Capital
Budget VAT

QUESTION: _________ budget, generally deals only with the direct materials
Master Sales
3

production Material ©

QUESTION: fixed capital is required for ______

land Equipment and machinery


Building All ©

QUESTION: Mr. praful kulkarni is working in Birla Pvt. Ltd in the capacity of
foreman. Company provided him certain protecting device under _______ ACT
Factory act Minimum wages Act
Comensation Act Safety provision Act ©

QUESTION: The necessity of industrial acts is to protect the interest of:


Workers © Employers
A and B None of all above

QUESTION: from following types of act which is not type of industrial Act
Factory Act Rowlatt Act ©
Workmen compensation act All of the above

QUESTION: workman compensation Act came into force form


1st july 1925 January 1924
1st june 1924 1st July 1924 ©

QUESTION: workman compensation Act for workers came in to existence in year


1950 1923 ©
1986 1976

QUESTION: which is not correct advantage of ‘line organization’


Confusion is less It is simple
Specialised © Easy to understand

QUESTION: the firm type of bajaj Auto Ltd is


proritership patnership
Joint stock company © Public sector

QUESTION: which of the following is / are the characteristics of organisation?


Small or large group of people Group headed by executive leader
Allocates duties and responsibilities to All of the above ©
employees

QUESTION: Co-operatives play important role in:


aerospace Agriculture
4

Manufacturing © All of the above

QUESTION: factor which affects departmentation are________


product Process
Function All of the above ©

QUESTION: When a group of people are pulled together for a special task then formed
structure of organisation is called _______________ organisation
Project © Functional
line Line & staff

QUESTION: Identify the levels of management with respect to the position held by the
different person in organisation.

Top management, middle management, lower vertical management, middle management,


management © horizontal management
high management, enter management, low up management, enter management, Down
management management

QUESTION: The function of administration is


Decision making Policy making
Controlling & ensure discipline All of the above ©

QUESTION: the unity of authority and plan of action is about


Unity of direction © Authority
Discipline Unity of commands

QUESTION: function of employing eligible people for the company


planning Staffing ©
Strategy Mission

QUESTION: the art of getting things done by people is called as


organization Management ©
direction Staffing

QUESTION: match the pairs :


1.adam smith (i)need hierarchy
2.F.W. Taylor (ii) economics
3.maslow (iii) Principle of management
5

4. Henry fayol (iv) scientific management


1-(ii),2-(iv),3-(i),4(iii) © 1-(ii),2-(iii),3-(iv),4-(i)
1-(iii),2-(iv),3-(i),4-(ii) 1-(iv),2-(i),3-(ii),4-(iii)

QUESTION: globalization leads to-


Clean environment Reduce competition
Increased terrorism None of the above ©

QUESTION: following is not associated with insurance


ICC © Bajaj Allianz
Max life LIC

QUESTION : hospitality industry is mainly dependent on _______ industry


Tourism agro
Textile Process ©

QUESTION : in ______ first car was driven on the road of India


1790 1857
1898 © 1909

QUESTION : _____ product comes under petrochemical industry


Vehicles Plastic ©
Wood Paper

QUESTION : match the pairs:


1.Adam Smith (i)Need Hierarchy
2. F.W Taylor (ii) Economics
3. Maslow (iii) Principles of management
4. Henry Fayola (iv) Scientific Management
1(i i)2( iv)3(i )4(ii) © 1(ii)2(iii)3(iv)4(i)
1(iii)2(iv)3(ii)4(i) 1(iv)2(i)3(ii)4(iii)

QUESTION : First step in planning is


Establish goals © Identity resources
Prioritize goals Establish tasks

QUESTION : Deciding in advance what to do and when to do is.......


Decision making Organising
Planning © Motivating

QUESTION : Why plan fails


Lack of knowledge Insufficient data
6

Over Confidence All are correct ©

QUESTION : The lower level of managers work at


Strategical level Tactical level
Operational level © At all levels

QUESTION : Who had a main concern to achieve efficiency of material through


application of time and motion study ?
F.Y Taylor © Robin son boulton
Gilbreth Mery parker

QUESTION : The process of monitoring & comparing & correcting is is called _______
Coordinating Controlling ©
Leading Organising

QUESTION : ____ stands for granting of authority to subordinates to accomplish or


perform a particular assignment while operating within operating within pre -decided
limits and standards established
Delegation of Authority Responsibility
Effective Delegation © Accountability

QUESTION : One disadvantage of forming a partnership is


The number of partners are limited © Specialist skills may be introduced
More Financial capital is usually available Any financial losses must shared

QUESTION : A joint venture can be define as:


Two firms collaborate together on a specific One firms licences its intellectual property
project to another firm
Two firms merge together Two firms come together to a tried legally
separate firm ©

QUESTION : which statement regarding joint stock company’s is incorrect?


Joint stock companies have no separate legal Members of joint stock company have
status than their member © limited liability
Join stock companies can undertake several None of the above
activities like expansion, modernisation,
diversification, etc

QUESTION : Anand engineering works in business of customized material and


equipment supplier .One day they received a new development assignment. Which type
of organization they have to reform internally for this?
Line organization Line and staff organization
Functional organization Project organization ©
7

QUESTION : Following business is not coming under sole proprietorship


Service centre Press shop
Hardware unit Insurance company ©
QUESTION : Factories act come into force from______________
1948 © 1949
1975 1st April 1949

QUESTION : Who is responsible for ungaurdrd moving parts in an industry?


Government Management ©
Workers None of the above

QUESTION :Workman compensation Act came into force from


1st January 1924 1st July 1925
1st June 1924 1st July 1924 ©

QUESTION : Taking care while working on machinery in motion is a ____


Health provision Safety provision ©
Welfare provision None of the above

QUESTION : Ensuring the safety , health and welfare of the employees is the primary
purpose of the -
Factorise Act © Industrial disputes Act
Workman compensation Act Minimum wages Act

QUESTION : Finance may be defined as art & science of ..........


Managing material Managing money ©
Managing men Managing machinery

QUESTION : the sum that evenly shareholder gets is known as


Amount Capital
Shares Dividend ©

QUESTION : Indirect tax includes-


Excise Duty Custom Duty and VAT © Income tax
Wealth tax Gift tax
QUESTION : sources of working capital are
Land Dividends
Long term borrowings B&c ©

QUESTION : The capital invested in assets which cannot be easily converted into is
called
Fixed capital © Equity capital
Working None of the above
8

QUESTION : When stock is more than the required then ______ cost involves
Under stocking Over stoking ©
More stock None

QUESTION : ______ management is defined as an attempt to balance inventory ne eds


and requirement with the need to minimize costs resulting and holding inventory
Financial Marketing
Inventory © Production

QUESTION : in EOQ, annual _____ cost=unit price x annual consumption volume


Consumption © Protection
Investment None of these

QUESTION : _______ determines quantity and timing for material planning


EOQ ERP
SAP MRP ©

QUESTION : _________ department floats enquiries and processes quotations.


Sales budget Purchase ©
Production Inventory

QUESTION : What is the full form of ISO?


Indian organisation for standardisation International organisation for standardisation
©
International standardisation None of the above
QUESTION : Identify the major difference between share and debenture
One is borrowed from the bank the other one One is the contribution of the individual the
from public other is from public
Share holders become the owners of the There is no difference
company and debenture holder the creditors
of the company ©

QUESTION : work environment clause of ISO 9001:2000 ________


Covers education, training , skill and The organization should identify work
experience of personnel involved in work , environment that ensures conformity of
Given gridline about their development to service ©
maintain work
The organization must plan and develop the All of the above
are required for product realization

QUESTION : The participation of all the members in an organizing, aiming at long


term success through customer satisfaction for the benefits to all member & to the
society is known as
Quality control © Quality assurance
Total quality management Quality team
9

QUESTION : Defect rate in 3 sigma level is


6210 66807
405 © 233

QUESTION : Six sigma methodology three core steps


Analyze ,improve , control © Analyze, design, verify
Define , measure , analyze Define, measure, control

QUESTION : If the company has a goal to accept only .0003% defect , which is the most
important modern technique it should adopt
ERP SAP
BAAN 6 sigma ©

QUESTION : A joint venture can be defined as:


Two firms collaborate together on a specific One firm licences its intellectual property to
project another firm
Two firms merge together Two firm come together to form a third ,
legally separate firm ©

QUESTION : Finance may be defined as art & science of ...........


Managing material Managing money ©
Managing men Managing machinery

QUESTION : The sum that every shareholder is known as


Amount Dividend ©
Shares capital

QUESTION : top agro industry in india is


Fabindia Pidilite
Dupont india © None of above

QUESTION : Hostel indusrty is mainly dependent on ________industry


Tourism © agro
Textile Process

QUESTION : which type of industry involve large investment and a high level of
automation process
Village Small scale
Large scale © Medium scale
10

QUESTION : which theory put forward by F.W. taylor?


management by objectives Industrial management
Functional management Scientific management ©

QUESTION : __________ is an activity which define the steps of how and when work
will be done
Directing Planning ©
Organization Controlling

QUESTION : ________ is a requirement of right people at right place in an organization


Planning Organizing
Staffing © Controlling

QUESTION : which of the following post comes under middle level management
Director Branch manager ©
Foreman Supervisor

QUESTION : policy making in an industry is role of --


Management © administration
Public Workers

QUESTION : management is not visible instead; its presence is observed in the form of
result such as higher productivity , higher efficiency , disciplined work force , etc. Hence
management is _________

Tangible Intangible ©
Concrete None of above

QUESTION : identify the level of management with respect to the position held by the

different person in organization


1-top management,2-midle management,3- 1-verticle management,2- midle
lower management © management,3-horizontal management
1-high management,2-center management,3- 1-up management,2-center management,3-
low management down management

QUESTION : organizational have hierarchical structure because


It is convenient to do us Its done by organization
Specific responsibilities can be assigned for It provides opportunities for promotions ©
each levels
11

QUESTION : co-operatives play an important role in


Aerospace Agriculture ©
Manufacturing All of the above

QUESTION : which of the following is not included in the ‘contents of partnership deed’
Name of partnership firm Duration of partnership
Permanent address of partnership business Face value of share ©

QUESTION : which of the following is one of the principles of organization ?


Order Span of control ©
Scalar cahin None of above

QUESTION : which of the following comes under government sector_______


BOSCH TATA
L & T ltd ONGC ©

QUESTION : which of the following not responsibility of production manager


Quality Quantity
Storages of goods © Controlling accident

QUESTION : factories act came into force from


1948 © 1949
1976 1st April 1949

QUESTION : in accident prevention , safe workplace layout doesn’t include


Obstruction free passageways Antiskid floors
Separate storage of inflammable materials © enough height of workrooms

QUESTION : which is the health provision


Fencing of machinery Cleanliness ©
Washing facilities None of the above

QUESTION : who is responsible for unguarded moving parts in an industry ?


Government Management ©
Workers None of these

QUESTION : ensuring the safety , health and welfare of the employees is the primary
purpose of the
Factories act © Industrial disputes Act
Workman compensation Act Minimum wages Act
12

QUESTION : financial planning deals with :


Preparation of financial statement Planning of capital issue
Preparing Budgets All of the above ©

QUESTION : capital required by a company to purchase building for starting the


company is called as
Working capital Fixed capital ©
Loan debt

QUESTION : indirect tax includes


Excise duty ,custom duty and vat © Income tax
Wealth tax Gift tax

QUESTION : _________is method of buying goods instalments payments over the


period of time
Bank loan Hire purchase ©
sale & lease back All of above

QUESTION : according to which act, a business is required to prepare balance sheet…?


Companies act Factory act
Environment act None of the above ©

QUESTION : _____________ is the task of buying goods of right quality , in the right
quantities , at the right time and at the right place
Supplying Purchasing ©
Scrutinizing none of the above

QUESTION : economic order quantity is represented by


Q0 Eo
EQ © None

QUESTION :_________ determine quantity and timings for material planning


EOQ ERP
SAP MRP

QUESTION : which is not cost concerned with EOQ


Procurement cost Inventory carrying cost
Total cost © Primary cost

QUESTION : A type of items has ……important due to consumption


10-20% 15-25%
40-50% 70-80% ©
13

QUESTION : the object of TQM is


To improve profitability To improve process ©
To guide management None

QUESTION : to achieve quality (i.e., defect free products and services


),we require ------
Close coperation between management & Commitment
stiff
An environment in which quality can flourish All of the above ©

Identify the organization which belongs to information technology sector.

1. Tata Consultancy Service Limited © 2. Hindustan Antibiotics


3. Steel Authority Of India Limited 4. Bharat Electronic Limited

Business firms produce and supply wide varieties and ______required by the society.

1. money 2. Service ©
3. Entitties 4. Social service

Trading business means

1. Buying a raw material 2. Selling a finished Goods


3. Buying goods and selling them without any 4. All
purchasing ©

_______Product comes under petrochemical industry.

1. Vehicles 2. Plastic ©
3. Wood 4. paper

Framing board policies in a company is concerned with

1. Lower management 2. Top management ©


3. Middle management 4. None

Which theory was put forward by F.W. Taylor?

1. Management by objectives 2. Industrial management


3. Functional Management 4. Scientific Management ©

Plan, policies &procedure are the function of____


14

1. Top level management © 2. Middle level Management


3. Bottom level Management 4. Middle & Bottom level
Management

The planning process is used to prepare ______ in an organization.

1. Advancement 2. Technologies
3. Discoveries 4. Budgets ©

Which is the appropriate reason of failure of good plan?

1. Insufficient data 2. Lack of knowledge


3. Over confidence 4. All of the above ©

Which statement is wrong

1. Authority cannot be delegated © 2. Authority is the power to act


3. Higher the post, higher is the authority 4. Authority is right to command

Control of government is highest is ________.

1. Government department © 2. Public corporation


3. Public limited corporation 4. Private limited companies

One disadvantages of forming a partnership is?

1. The number of partners are limited © 2. Specialist skills may be


introduced
3. More financial capital is usually available 4. Any Financial losses must be
shared

Which one of following is not included in the ‘content of partnership deed’ .

1. None of partnership firm 2. Duration of partnership


3. Permanent address of partnership Business 4. Face value of share ©

Co-operative play an important role in:

1. Aerospace 2. Agriculture ©
3. Manufacturing 4. All of the above

“Achievement due to one will be shared by all others” , this happens in

1. General partnership © 2. Limited partnership


15

3. Both(i) and (ii) 4. None of these

Anand engineer work in business of customized laboratory material and equipment supplier. One day they
received a new development assignment. Which type of organization they have to reform internally for this?

1. Line Organization 2. Line and staff organization


3. Functional Organization 4. Project organization ©

Identify the alternative which can correctly replace blank spaces in following statement.

Statement: According to factories act no adult worker should be required or allowed to work in a factory for
more the-----.

1. 12 hours in a day 2. 36 hours in a day


3. 48 hours in a day 4. 10 hours in a day ©

Safety provision/s for worker under factory act 1948is/are

1. First aid appliance © 2. Overcrowding


3. Improper ventilation and temperature 4. None of the above

Who is responsible for unguarded moving parts in an industry?

1. Government 2. Management ©
3. Workers 4. None of these
Ensuring the safety, health and welfare of the employees is the primary purpose of the-

1. Factory Act © 2. Industrial Disputes Act


3. Workman Compensation Act 4. Minimum Wages Act

__________is prepared to co-ordinate between various budget.

1. Master budget © 2. Sales budget


3. Production budget 4. Material budget

Fixed capital is the capital which is needed to meet the……..

1. Short term purpose 2. Long term purpose ©


3. Medium term purpose 4. None of the above

Income tax and property tax falls under

1. Indirect Tax 2. Service Tax


3. Direct Tax © 4. All of the above
16

Which is input to MRP

1. Current Forecasting 2. Bill of Material


3. On hand Inventory 4. All of the above ©
Sources of working capitals are

1. Land 2. Dividends
3. Long term borrowing 4. Option 2 & 3 ©

Inventory management is part of :

1. Product management 2. Marketing management


3. Materials management © 4. Sales management

Which is not the feature of ERP

1. Integrated System 2. Common data-base ©


3. Departmental Access 4. Different Look for Each
Module

Economic order quantity is represened by

1. Q0 2. Eo
3. Eq © 4. None

In EOQ, annual _____cost=unit price x annual consumption volume

1. Consumption © 2. Protection
3. Investment 4. None of these

The ____provides the information about when to order and how much to order.

1. MRP 2. ERP
3. EOQ © 4. Inventory

Which of the following is constituent of total Quality Management

1. Ordinates and punctuality 2. Quality of inventory


3. TPM 4. None of above ©

Following is not the definition of Quality


17

1. Fitness for purpose 2. It signifies degree of


excellence
3. Conformance to requirements 4. Experience of people ©
5 “s” methodology for organizing & minimizing items within a workplace in order to operate more______.

1. Effectively 2. Efficiently ©
3. Satisfactory 4. Regularly

Defect rate in 3 sigma level is

1. 6210 2. 66807
3. 405 © 4. 233
Six sigma implies that _____.

1. A statistical method 2. A trouble shooting method ©


3. Teams are effective 4. 3,4 defects per million output

Workman compensation Act came into force from

1. 1st January 1924 2. 1st July 1925


3. 1st June 1924 4. 1st July 1924 ©

……….is the process of operations, verify conformity with the predetermined plan and takes corrective
action

1. Coordinating 2. Forecasting
3. Organizing 4. Controlling ©

A man working in an industry has annual income of 2,50,000 Rs. from all sources, total investment like
PF,PPF,LIC savings 50,000 Rs., Exempted amount for income tax is 1,50,000 Rs. & income tax rate is 10%
up to 3,00,000. Find out amount of income tax paid by that person is

1. 2000 2. 10000
3. 5000 © 4. 3000

______is defined as tool for controlling the quality of the product & service to ultimately gain the customer
satisfaction

1. Quality control © 2. Quality circle


3. QMS 4. None of these

Which of the following is the name given to a bill of lading where goods have been received by a carrier
free o defects?

1. Shipped bill of lading 2. Claused bill of lading


18

3. Ordinary bill of lading 4. Clean bill of leading ©

Types of Business ____

1. Manufacturing 2. Trade
3. Service 4. All of the above ©

Identify the Organisation which belongs to information Technology sector.

1. Tata Consultancy Service Limited © 2. Hindustan Antibiotics


3. Steel authority of India Limited 4. Bharat Electronics Limited

Trading Business means

1. Buying a Raw Material 2. Selling a finished Goods


3. Buying goods & selling them without any 4. All
processing ©

Which of the following is negative effect of the Globalization?

1. Monopoly in business 2. Increased job opportunities


3. Technology Transfer 4. Improved economy ©

The function of employing eligible people for the company

1. Planning 2. Staffing ©
3. Strategy 4. Mission

Management causes-

1. Mis-communication 2. Wastage of resources


3. Mis-coordination 4. None of these ©
Remmuration is not based on

1. Performance 2. Responsibility
3. Emotion 4. Designation ©
Which statement is wrong

1. Authority can not be delegated © 2. Authority is the power to act


3. Hider the post, higher is the authority 4. Authority is right to command

Scientific management works on

1. Research & experimentation © 2. Trial &error


3. More attention on production only 4. Tradition management theory
19

Top level is known as _____because all important decision related to whole organization is taken by top
management

1. Strategical level © 2. Tactical level


3. Operational level 4. All of the above

ABC industry start their recruitment process in which manager select qualified people for various job
position in organization. This activity is ______

1. Forecasting 2. Organising
3. Leadership 4. Staffing ©
A joint venture can be defined as:

1. Two firms collborate together on a specific 2. One firms licences its


project intellectual property to another
firm
3. Two firms are merge together 4. Two firms come together to
form a third, legally separate
firm ©

Which one of the following is not included in the ‘content of partnership deed’ .

1. Name of partnership firms. 2. Duration partnership


3. Permanent Address of partnership Business 4. Face value share ©

When a group of people are pulled together for a special task then formed structure of organisation is called
______organisation

1. Project © 2. Line
3. Functional 4. Line & staff

Which is barrier in communication

1. Language problem 2. Poor knowledge


3. Confused information 4. All ©
General causes of accident could be as follows

1. Accidents due to dangerous machines 2. Unsafe physical condition


3. Moving objects 4. All of the above ©
Which is not correct advantage of ‘line organisation’?

1. It is simple 2. Confusion is less


3. Specified © 4. Easy to understand

Workman’s compensation act for worker came in to existence in year


20

1. 1950 2. 1962
3. 1924 © 4. 1976
Taking care while working on machinery in motion is a _____

1. Health provision 2. Safety provision ©


3. Welfare provision 4. None of above

Taking shortcut and lack of adequate knowledge are causes of accidents because of

1. Workers © 2. Management
3. Faulty layout or design of working place 4. Natural disaster

Which of the following comes under the title of “sources of fixed capital”?

1. Shares or equities 2. Preference shares and deferred


shares
3. Public deposits and debentures 4. All of the above ©
Ensuring the safety, health and welfare of the employees is the primary purpose of the-

1. Factories act © 2. Industrial Disputes Act


3. Workman Compensation Act 4. Minimum Wages Act

The sum that every shareholder gets is known as

1. Amount 2. Dividend ©
3. Shares 4. Capital

Fixed capital is the capital which is needed to meet the …….

1. Short term purpose 2. Long term purpose ©


3. Medium term purpose 4. None of the above
Sources of working capitals are

1. Land 2. Dividends
3. Long term borrowings 4. Option 2 & 3 ©

________are the term used to indicate purchases made during the year for the purpose of sale. When goods
purchased are returned is referred as purchase return.

1. Opening stock 2. Purchases ©


3. Sales 4. Office administrative expenses
Debentures are included in_________ sources of finance.

1. Long term 2. Short term


3. Medium term © 4. None
I want the product of my company to achieve perfect quality, which tool will I apply to check this

1. Six sigma term purpose © 2. ABC analysis


21

3. MRP 4. EOQ

Inventory management is part of :

1. Product inventory 2. Marketing management


3. Material management © 4. Sales management

Too little inventory increases the risk of :

1. Out of stock condition © 2. More stock


3. Theft 4. Can’t product

In EOQ, annual _________cost=unit price x annual consumption volume

1. Consumption © 2. Protection
3. Investment 4. None of these

________management is defined as an attempt to balance inventory needs and requirement with the need to
minimize costs resulting from obtaining and holding inventory.

1. Financial 2. Marketing
3. Inventory © 4. Production

Economic order quantity provides the ___________number of units to order.

1. Minimum 2. Maximum
3. Optimum © 4. None of these
What is the full form of ISO?

1. Indian organization for standardization 2. International organization for


standardization ©
3. International standardisation organisation 4. None of the above
In quality management, PDCA means

1. Plan, Do, Check, Act © 2. Process, Do, Act


3. Plan, Do, committee ,approach 4. None of these

Work environment clause of ISO 9001:2001

1. Covers education, training, skill and 2. The Organization should


experience of personnel involved in work. identity work environment that
Gives guideline about their development to ensures conformity of service ©
maintain quality work.
3. The organization must plan and develop the 4. All of the above
process that are required for product
realization.
22

Work out product requirement in detail and set product specification on the basis of customer’s preference,
cost and profit is a function of………..

1. Quality management 2. Material management


3. Production management © 4. Inventory management

Following are the principles of: 1) System approach management 2)Continual improvement 3)Factual
approach to decision making 4)Mutually beneficial supplier relationships

1. Delegation 2. Organization
3. ISO:9001© 4. EOQ

Types of business ____

5. Manufacturing 6. Trade
7. Service 8. All of the above©

Globalization is not intended for free flow of _____

1. Capital 2. Labour
3. Products 4. Diseases ©

Deciding in advance what to do, how to do and when to do is……

1. Decision –making 2. Organizing


3. Planning © 4. Motivating

The function of employing eligible people for the company

1. Planning 2. Staffing ©
3. Strategy 4. Mission

Who has enlisted principles of management?

1. F.W.Taylor 2. Henry Fayol ©


3. Dr.juran 4. Adam smith

_____are an organisation’s objectives, and ____are the documented ways that organization intend to meet
those objectives.

1. Standing plans;single –use plans 2. Started goals;real goals


3. Goals ;plans 4. Specific plans; directional plans
©
23

Which is the appropriate reason of failure of good plan?

1. Insufficient data 2. Lack of knowledge


3. Over confidence 4. All of the above ©

Management is not directly visible instead; its presence is observed in the form of result such as higher
productivity, higher efficiency, disciplined work force, etc. Hence management is _____.

1. Tangible 2. Intangible ©
3. Concrete 4. None of these

The process of monitoring, comparing &correcting is called _______

1. Coordinating 2. Controlling ©
3. Ledding 4. Organizing

Factors which affects departmentation are ……..

1. Product 2. Process
3. Function 4. All of the above ©

Which are factors on which span of control depends?

1. Trained and experienced subordinate 2. Type of work


3. Capacity of executive or manager 4. All of the above ©

________can be defined as running business by the single owner

1. Proprietorship © 2. Partnership
3. Private limited 4. Public limited

Which of the following is / are the characteristics of organization ?

1. Small or large group of people 2. Group leaded by executive


leader
3. Allocates duties and responsibilities to 4. All of the above ©
employees

Anand engineer work in business of customized laboratory material and equipment supplier. One day they
received a new development assignment. Which type of organization they have to reform internally for this?

5. Line Organization 6. Line and staff organization


7. Functional Organization 8. Project organization ©
24

Which of the following is not the responsibility of a production manager?

1. Quality 2. Quantity
3. Storage of goods © 4. Controlling accidents

_______is an unfortunate &sudden mishappening which causes damage or loss of property, material or
human.

1. Accidents © 2. Activity
3. Process 4. Movement

Who is incorrect person in the definition of dependent?

1. Wife 2. Minor son


3. Widowed mother 4. Friend ©

The necessity of industrial acts is to protect the interest of:

1. Workers 2. Employees
3. A&B © 4. None of these above

Workman compensatition Act came into force from

1. 1st January 1924 2. 1st July 1925


3. 1st June 1924 4. 1st July 1924 ©

Minimum rates of wages may be fixed by

1. By the hours 2. By the day


3. By the month 4. All of above ©

Capital required by a company to purchase building for starting the company is called as

1. Working capital 2. Fixed capital ©


3. Loan 4. Debt

Finance may be defined as art &science of ………

1. Managing material 2. Managing money ©


3. Managing man 4. Managing machinery

In finance, “working capital” means the same thing as

1. Total assets. 2. Fixed assets


3. Current assets © 4. Current assets minus current
liabilities
25

Which statement is wrong? Zero based budgeting

1. Is difficult to implement 2. Consume less time ©


3. Avoids wastage 4. Is costly

__________is concerned with procurement, allocation and control of financial resources of a firm.

1. Financial management © 2. Material management


3. Personnel management 4. Operation management

The term means a loan in which the tender buys and owns equipment and then rents those equipments it to a
business at some flat monthly rate for particular period or certain number months.

1. Bank loans 2. Hire purchase


3. Equipment leasing © 4. All of the above

Which is the part of material management –

1. Inventory Management © 2. Marketing Management


3. Both A&B 4. None

In ABC analysis which category of item is having average importance

1. Category A © 2. Category B
3. Category C 4. All of the above

Which of the following is advantage of ABC analysis________

1. ABC, analysis results in reduction of annual 2. ABC analysis does not give
inventory cost © importance to components
which are critical for
production
3. Cannot be used if some of the items are 4. All
scare and are not readily available

Which of the following is not procurement cost?

1. Transportation cost © 2. Cost of receiving, inspecting &


stock material
3. Cost of processing vendors invoice 4. Storage cost

Economic order quantity is represened by

1. Q0 2. Eo
3. Eq © 4. None
26

Arrange the activities of ABC analysis in the sequential form i)Make the list of all item as per there value
ii)Find out the percentage of high, medium, and low valued item.iii) separate and count the number of costly
, medium valued and low valued items iv) Find out and list all items used in industry

1. iv,ii,i,iii 2. iv,i,iii,ii ©
3. ii,I,iv,iii 4. iv,iii,ii,i

The objectives of TQM is

1. to improvement profitability 2. to improvement process


3. to guideline management 4. none ©

Which of the following is constituent of total quality management?

1. orderliness and punctuality © 2. quality of inventory


3. TPM 4. None of the above

A fundamental attribute of TQM is

1. Drawing control chart 2. Having team meetings

3. Direct involvement of top management 4. Meeting ISO 9000 audit ©

A well organized working place results more efficient and more productive operation : is the principle of
________.

1. Kaizen 2. 5s
3. TQM © 4. Six sigma

Benchmarking determines

1. Customer requirement 2. Process capacity


3. Standard © 4. Getting ISO 9000 done

1. Father of scientific management is


a. Fedrick W.Tailor ©
b. Arthur Dunkel
c. Henry Fayol
d. Robert Owen
2. What is Espirit De Corps?
a. It is a function of management ©
b. It is a principle of management
c. It is a management concept in Russia
d. It is a name of company
27

3. _____ are an organizations objective, and_______ are the documented ways that organization intend
to meet those objective
a. Standing plans; single- use plans
b. Stated goals; real goals
c. Goals; plans
d. Specific plans; directional plans ©
4. Identify the level of management with respect to the position held by the different persons in
organization.

President, Chairman of the


board, Vice President

Department head, Branch


manager, Dean of a school

Supervisor, Foreman, Office


manager

a. Top management, middle management, lower management ©


b. Vertical management, middle management, horizontal management
c. High management, center management, low management
d. Up management, center management, down management
5. Factors which affects departmentation are ______-
a. Product
b. Process
c. Function
d. All the above ©
6. Which one of following is not include in the ‘contents of partnership deed’.
a. Name of partnership firm.
b. Duration of partnership.
c. Permanent address of partnership business.
d. Face value of share. ©
7. Organization have hierarchy structure because
a. It is convenient to do so
b. It is done by every organization
c. Specific responsibilities can be assigned for each levels
d. It provide opportunities for promotions
8. Which of the following come under government sector ____
28

a. BO SCH
b. TATA
c. L & T Ltd
d. ONGC ©

9. Which is not correct advantage of ‘line organization’


a. It is simple
b. Confusion is less
c. Specialized ©
d. Easy to understand
10. Which of the following may be the cause of accident?
a. Overconfidence of employee ©
b. Proper training
c. Sound knowledge
d. None of the above
11. The necessity of industrial act is to protect the interests of:
a. Workers
b. Employers
c. Both (a) & (b) ©
d. None of the above
12. Safety management deals with_____
a. Loss of life
b. Personal injury
c. Damage to the equipment
d. Prevention of an accident ©
13. Which is the health provision
a. Fencing of machinery
b. Cleanliness ©
c. Washing facilities
d. None of the above
14. Ensuring the safety, health and welfare of the employees is the primary purpose of the-
a. Factories act ©
b. Industrial disputes act
c. Workman compensation act
d. Minimum Wages act
15. Financial planning deals with:
a. Preparation of financial statement
b. Planning for capital issues
c. Preparing budgets
d. All of above ©
16. Fixed capital is the capital which is needed to meet the ______
a. Short term purpose
b. Long term purpose ©
c. Medium term purpose
d. None of the above
17. Custom duty is charged on _____
a. Vessels
29

b. Currency
c. Movable property
d. All ©
18. Income tax and property tax falls under
a. Indirect tax
b. Service tax
c. Direct tax ©
d. All of the above
19. _____ are the term used to indicate purchases made during the year for the purpose of sale. When
goods purchased are returned is referred as purchase return
a. Opening stocks ©
b. Purchases
c. Sales
d. Office administrative expenses
20. A man is working in an industry has annual income of Rs 2,50,000/- from all sources, total
investment like PF, PPF, LIC saving Rs 50,000/- Exempted amount for income tax is 1,50,000/- Rs.
And tax rate is 10% upto 3,00,000/-Rs. Find out amount of income tax paid by that person is
a. 2000
b. 10000
c. 5000 ©
d. 3000
21. A bill of material list the
a. Time needed to perform all phases of production
b. Production schedules for all products
c. Component, ingredients and ,material required to produce an item ©
d. Operation required to produce an item
22. In EOQ, annual _______ cost = unit price x annual consumption volume
a. Consumption. ©
b. Protection.
c. Investment.
d. None of these
23. _________ department floats enquiries and processes quotations
a. Sales budget
b. Purchase ©
c. Production
d. Inventory
24. Carrying cost consist of
a. Interest of capital investment
b. Storage cost
c. Up keep inventory ©
d. All
25. _______ management is defined as an attempt to balance inventory needs and requirement with the
need to minimize costs resulting from obtaining and holding inventory
a. Financial
b. Marketing
c. Inventory ©
30

d. Production
26. Arrange the activities of ABC Analysis in the sequential form
I. Make the list of all item as per their value
II. Find out the percentage of high, medium and low valued item
III. Separate and count the number of costly, medium valued and low valued items
IV. Find out and list all the item used in industry
a. (iv), (ii), (i), (ii)
b. (iv), (i), (ii), (ii) ©
c. (ii), (i), (iv), (ii)
d. (iv), (iii), (ii), (i)
27. Following is not the definition of Quality
a. Fitness for purpose
b. It signifies degree of excellence
c. Conformances for requirement
d. Experience of people ©
28. The participation of all the member in an organizing, aiming at long term success through customer
satisfaction for the benefits of all members and to the society is known as
a. Quality control ©
b. Quality assurances
c. Total quality management
d. Quality team
29. The ISO 9000:2000 standards consist of three documents of which ISO 9001 pertains to:
a. Fundamental
b. Requirements
c. Vocabulary
d. Guidance for performance improvement ©

30.Observe the figure and find out the missing steps –

Problem recommendati presentation to


Selection
? on ? management
31

a. Data collection and analysis, review and decision ©


b. Problem solving and analysis, review and decision
c. Data collection and analysis, policy making
d. Problem solving and analysis, policy making
30. Benchmarking determines
a. Customer requirement
b. Process capability
c. Standards ©
d. Getting ISO 9000 audit done
1. Globalization leads to –
a. Clean environment.
b. Reduce competition.
c. Increased terrorism.
d. None of the above ©
2. Trading business means –
a. Buying a raw material.
b. Selling a finished goods.
c. Buying goods and selling them without any processing. ©
d. All
3. Match the pairs:
1. Adam Smith (i) Need Hierarchy.
2. F.W.Taylor (ii) Economics.
3. Maslow (iii) Principles of management.
4. Henry Fayol. (iv) Scientific Management.

Ans: 1-ii,2- iv,3-i,4-iii.

4. Who has enlisted Principle of management?


a. F.W.Taylor
b. Henry Fayol. ©
c. Dr. Juran.
d. Adam Smith
5. Scientific Management works on
a. Research and experimentation. ©
b. Trial and error.
c. More attention on production only.
d. Tradition management theory
6. Why plan fails
a. Lack of knowledge.
b. Insufficient data.
c. Over confidence.
d. All are correct ©
7. The function of administration is…..
a. Decision making.
b. Policy making.
c. Controlling and ensure discipline.
d. All of above ©
8. The process of monitoring comparing and correcting is called…
32

a. Coordinating.
b. Controlling. ©
c. Leading.
d. Organizing.
9. Which one of following is not include in the ‘contents of partnership deed’.
e. Name of partnership firm.
f. Duration of partnership.
g. Permanent address of partnership business.
h. Face value of share. ©
10. Sense of responsibility increases due to ---------- provided by seniors.
a. Authority. ©
b. Responsibility.
c. Initiative.
d. Leading.
11. Which of the following is / are the characteristic of organization?
a. Small or large group of people.
b. Group leaded by executive leader.
c. Allocates duties and responsibilities to employees.
d. All of above. ©
12. ‘Achievement due to one will be shared by all others’, this happens in
a. General partnership. ©
b. Limited partnership.
c. Both (a) & (b).
d. None of the above
13. What Sort of company is Infosys today? Well there are shares of company which are traded in a
stock market people can buy and sell them. The company started in July 1981, at Pune with a Capital
of Rs 10,000/-. At that time it was a private limited company.
a. Private limited.
b. Public limited.
c. Government.
d. Public corporation. ©
14. Factories act came into force from ________
a. 1948 ©
b. 1949
c. 1976
d. 1st April 1949
15. Which industrial act safeguards interests of workers regarding their health, safety and welfare?
a. Indian factories act. ©
b. Minimum wages act.
c. Workmen’s compensation act.
d. Industrial dispute act
16. Which of the following comes under the title of “sources of fixed capitals”?
a. Shares of equities.
b. Preferences shares and deferred shares.
c. Public deposits and debentures.
d. All of above ©
33

17. Minimum rates of wages may be fixed by


a. By the hours.
b. By the day.
c. By the month.
d. All of above. ©
18. ___________ can be defined as goods or cashed used (invested) to generate income from business
or property (that can give income).
a. Finance.
b. Capital. ©
c. Budget.
d. VAT
19. _________ is methods of buying goods by making installment payments over the period of time.
a. Bank loan.
b. Hire purchase. ©
c. Sale and lease bag.
d. All of above.
20. A joint stocks company divides the capital required into units of equal denomination of Rs 1,2,5 or
10. Each unit is called a _____
a. Budget.
b. Debenture.
c. Share. ©
d. Balance sheet
21. Which of the following is a false statement?
a. Capital is required to start the business.
b. Capital is required to run the business.
c. Capital is required to expand the business.
d. Capital is required to sell the business ©
22. I want the products of my company to achieve perfect quality, which tool will I apply to check this
a. Six sigma ©
b. ABC Analysis.
c. MRP
d. EOQ.
23. _________ can be defined as an integrated information system that serves all departments within an
enterprise.
a. MRP
b. MPR
c. ERP ©
d. EPR
24. Too little inventory increase the rise of
a. Out of stock condition. ©
b. More stock.
c. Theft.
d. Can’t predict.
25. In EOQ, annual _______ cost = unit price x annual consumption volume
e. Consumption. ©
f. Protection.
34

g. Investment.
h. None of these
26. ________ determines quality and timing for material planning
a. EOQ
b. ERP
c. SAP
d. MRP ©
27. List the modules in ERP
a. Human resources.
b. Purchase
c. Finance and accounting.
d. All of above ©
28. The company have to generate valuable financial reports by compiling financial data from every
department of company which includes Production, Accounts, Sales, Purchase, Personnel, Product
development and design. Which of the following module shall execute this task-
a. Financial module. ©
b. H.R. module.
c. Production module.
d. Purchase module.
29. _______ is define as tool for controlling the quality of the product & services to ultimately gain the
customer satisfaction.
a. Quality control.
b. Quality circle. ©
c. QMS
d. None of above
30. Following are the principles of:
1. System approach to management.
2. Continual improvement.
3. Factual approach to decision making
4. Mutually beneficial supplier relationships
a. Delegation
b. Organization
c. ISO:9001 ©
d. EOQ
31. Which of the following is constituent of Total quality management?
a. Orderliness and punctuality
b. Quality of inventory ©
c. TPM
d. None of above
32. Workout product requirement in detail and set product specification on the basis of customer
preference, cost and profit is a function of ______
a. Quality management.
b. Material management.
c. Production management. ©
d. Inventory management.
33. Which of the following are main element of quality
35

a. Quality of design.
b. Quality of performances.
c. Quality of products.
d. Quality circle ©
34. Six sigma implies that _______
a. A statistical method
b. A trouble shooting method
c. Teams are effective
d. 3,4 defects per million output ©

1. Trading business means


a. Buying a raw material.
b. Selling a finished goods.
c. Buying goods and selling them without any processing. ©
d. All
2. Framing board policies in a company is concerned with
a. Lower management
b. Top management ©
c. Middle management
d. None of these
3. _______ can be called as “leading”,” motivating”, “actuating” and so on
a. Planning
b. Organizing ©
c. Controlling
d. Directing
4. ____ skill is needed at the top level of management
a. Technical
b. Conceptual and technical
c. Conceptual ©
d. Conceptual, technical and human
5. No smoking the factor is an example of_____
a. Rules ©
b. Programme
c. Project
d. Schedule
6. The unity of authority and plan of action is about
a. Unity of direction
b. Authority
c. Discipline ©
d. Unity of commands
7. Management is not directly visible instead its presences is observed in the form of results such as
higher productivity, higher efficiency, disciplined work force, etc. hence management is ____
a. Tangible.
b. Intangible. ©
c. Concrete.
36

d. None of above
8. _________ is the process of operations, verify conformity with the predetermined plan and takes
corrective action
a. Coordinating.
b. Forecasting.
c. Organizing.
d. Controlling. ©
9. Which is barrier in communication
a. Language problem
b. Poor knowledge
c. Confused information
d. All of above ©
10. When a group of people are pulled together for a special task then formed structure of organization
is called _____ organization.
a. Project ©
b. Line
c. Functional
d. Line and staff
11. Which are factors on which span of control depends?
a. Trained and experience subordinate
b. Type of work
c. Capacity of executive or manager
d. All of above ©
12. ______ stands for granting of authority to subordinates to accomplish or perform a particular
assignment while operating within pre-decided limits and standard stabilized.
a. Delegation of authority ©
b. Responsibility
c. Effective delegation
d. Accountability
13. Unlimited liability is present in
a. Proprietorship ©
b. Partnership
c. Both (a) & (b)
d. None of above
14. Following business is not coming under sole proprietorship?
a. Service center
b. Press shop
c. Hardware unit
d. Insurance company ©
15. Factories act came into force from ________
a. 1948 ©
b. 1949
c. 1976
d. 1st April 1949
16. An activity in which people practice leaving a place quickly is called ____
a. Fire drill ©
37

b. Fire show
c. Fire play
d. Work permit
17. Workman compensation act came into force from
a. 1st January 1924
b. 1st July 1925
c. 1st June 1924
d. 1st July 1924 ©
18. Safety promotes _____
a. Sales
b. Productivity ©
c. Profit
d. Research
19. If a bar bender working on a construction site meets some accident during his holiday when he is
called for extra work and losses his one left leg. Is eligible for any accident amount.
a. Not eligible and minimum wage act
b. Yes, eligible and under workman’s compensation act ©
c. Not eligible under workman’s compensation act
d. Yes, eligible and minimum wage act
20. Financial planning deals with:
e. Preparation of financial statement
f. Planning for capital issues
g. Preparing budgets
h. All of above ©
21. Eventhough permanent working capital is working capital but its nature is_______ for every year
or month
a. Temporary
b. Permanent ©
c. Variable
d. Increasing basis
22. _______ is the type of indirect tax levied on goods imported into india as well as on goods exported
from India
a. Income tax
b. Customs duty ©
c. Wealth tax
d. Gift tax
23. Internal sources/s of finance is/are
a. Deferred taxation ©
b. Shares
c. Debentures
d. All of above
24. In finance, “working capital” means the same thing as
a. Total assets
b. Fixed assets
c. Current assets
d. Current assets minus current liabilities ©
38

25. The term means a loan in which the lender buys and owns equipments and then rents those
equipments it to a business at some flat monthly rate for a particular period or certain number
months.
a. Bank loans
b. Hire purchase
c. Equipment leasing ©
d. All of above
26. A bill of material list the
e. Time needed to perform all phases of production
f. Production schedules for all products
g. Component, ingredients and ,material required to produce an item ©
h. Operation required to produce an item
27. _______ is the task of buying goods of right quality, in the right quantities, at right time and at the
right price
a. Supplying
b. Purchasing ©
c. Scrutinizing
d. None of the above
28. Which of the following is advantages of ABC Analysis?
a. ABC Analysis result in reduction of annual inventory cost ©
b. ABC Analysis does not give importance to components which are critical for production
c. Cannot be used if some of the items are scarce and are not readily available
d. All
29. Which is not the feature of ERP
a. Integrated system
b. Common data base ©
c. Departmental access
d. Different look for each module
30. While on a long tour, which are the item we take most care of? Certainly it is the jewelry and the
cash!.....this could be an analogy to
a. EOQ
b. ABC Analysis ©
c. Minimum batch demand
d. None of these
31. What is the full form of ISO?
a. Indian organization for standardization
b. International organization for standardization ©
c. International standardization organization
d. None of above
32. Quality management is not focusing on
a. Money ©
b. Quality
c. Improvements
d. Productivity
33. Which of the following is constituent of Total quality management?
a. Orderliness and punctuality
39

b. Quality of inventory ©
c. TPM
d. None of above
34. A fundamental attribute of TQM is
a. Drawing control chart
b. Having team meetings
c. Direct involvement of top management
d. Meeting ISO 9000 audit ©
35. X’ company have all database related to employees working with them. It has employed which ERP
module
a. Human resources ©
b. Sales and marketing
c. Finance
d. All the above
36. 5”S” methodology for organizing and minimizing items within a work place in order to operate
more ____
a. Effectively
b. Efficiently ©
c. Satisfactorily
d. Regularly
37. Which of the following are main element of quality
a. Quality of design.
b. Quality of performances.
c. Quality of products.
d. Quality circle. ©

xxxxxxxxxxxxxxxxxx ALL THE BEST xxxxxxxxxxxxxxxxxxx


Question Bank 2

Name of subject: MANAGEMENT www.cwipedia.in

Semester:VI

MULTIPLE CHOICE QUESTIONS

1. Business is the process of providing platform to the people to exhibit their _____ &
______ abilities.
a. Technical and economical
b. thinking and mental
c. technical and managerial d Leadership and vocal.

2. What does a business provide to the customers in exchange of their money?


a. goods and services
b. profit and services
c. satisfaction and reliability
d. knowledge and happiness.

3. According to Drucker, the purpose of business is:


a. to get money
b. to acquire success in market
c. to satisfy customers
d to create and keep customers

4. Which one of these is not a type of business?


a. service
b. manufacturing
c. machining
d. trade

5. Service sector is also known as______.


a. primary sector
b. secondary sector
c. quarterly sector
d. tertiary sector.

6. What is manufacturing?
a. acquiring customers
b. production of merchandise.
c. gaining profit
d. completing demand

7. How do traders make profit?


a. in the form of commission
b. in the form of loans
c. in the form of shares
d. in the form of debentures.

8. What are the types of trade?


a. profitable and loss
b. singular and plural
c. bilateral and multilateral
d. direct and indirect.

9. Which one of these is the largest segment in Indian industry?


a. textile industry
b. banking industry
c. chemical industry
d. engineering industry

10. What are the segments of engineering sector?


a. precise and controlled
b. heavy and light
c. heavy and technical
d. civil and mechanical

11. Which one of these is not a relevant factor in process industries?


a. goods
b. ingredients
c. formulas
d. bulk

12. What plays an important role in the Indian textile industry?


a. satin
b. wood
c. cotton
d. machines

13. Which of the following cannotbe used in textile industry?


a. cotton
b. wool
c. jute
d. polythene

14. How many products are produced by chemical industry?


a. more than 70,000
b. more than 6,000
c. more than 60,000
d. more than 7,000
15. Chemical industries produce _____in the largest quantity.
a. soda and soaps
b. polymers and plastics
c. cosmetics and paper
d. water and detergents

16. Which one of the following processes is not a part of textile industry?
a. spinning
b. weaving
c. dying
d. polishing

17. Which one of the following is not a broad category of chemical industry? a.
durable product
b. basic chemicals
c. life sciences
d. consumers products.

18. Which one of the following is a fertilizer?


a. nitrogen
b. soda ash
c. chlorine
d. ammonia

19. Which one of the following categories of chemical industry has smallest volume? a.
basic chemicals
b. life sciences
c. specialty chemicals
d. consumers products

20. Which one of the following is not a consumer product? a.


soap
b. detergents
c. cosmetics
d. caustic soda.

21.___________________ is the leading manufacturer in the chemical industry.

a. Tata Petrochemicals b .Parle Agro-Products

c. Hindustan Unilever d. Reliance Petrochemicals 22. What is the mainstay

of Indian economy?

a. Agriculture b. Chemicals
c. Engineering d. Textile industries

23. Agriculture provides employment to almost ___________% of Indian work force.

a. 40 b. 50

c. 60 d. none of above

24. India has a very large export of processed _____________.

a. Chemicals b. Fruits and vegetables

b. Finished Products d. Fishes


25. _________demand high level of manual labor.

a. small scale industries b. large scale industries

c. village industries d. sugar industries 26.

Which type of industries are semi-automated?

a. small scale b. large scale

c. village d. sugar

27. Which type of industries involvethe largestinvestment?

a. small scale industries b. large scale industries

c. village industries d. sugar industries 28.

Which one of the following is not a cash crop?

a. cashew b. spices

c. tower d. tobacco

29. What does ITES stand for?

a. Information Technology Extend Service

b. Information Technology Education Service

c. Information Technology Enabled Service

d. Information Technology Energy Service

30._______industry is the sunshine sector of Indian economy.


a. chemical b. information technology

c. agricultural d. process

31. Which one of the following is the leading software exporter from India?

a. Bangalore b. Hyderabad

c. Chennai d. Mumbai

32. Indian IT companies are not working in the ________business.

a. service b. telecom

c. software d. product development

33. Similar to manufacturing companies banking is a business to make _______.

a. public relation b. profit

c. goods d. customer relations

34._________banking is not a business segment of industry.

a. retail b. internet

c. whole sale d. treasury operations

35. It takes too many days for payment by___________.

a. demand draft b. cash

c. cheque d. RTGS

36. For paying amount up to Rs2 lacs, _________ is a better choice.

a. demand draft b. cheque

c. RTGS d. NEFT

37. Commission charged by a bank on DD is ______ charges applied to RTGS & NEFT.

a. less than b. equal to

c. more than d. negligible to

38. The promise to compensate for any potential failure is called _________

a. fixed deposit b. recurring

c. insurance d. interest

39. The certain amount which an insurer pays to the company is


a. EMI b. premium

c. Interest d. bill

40. Find the odd one out

a. health insurance b. travel insurance

c. life insurance d. motor insurance


41. ______ policy covers all the medial expenses following hospitalization

a. health insurance b. travel insurance

c. life insurance d. motor insurance

42. Very recently, the Indian government has permitted ___ % FDI in the insurance sector.

a. 49 b. 48

c. 50 d. 51

43. Find the odd one out:

a. Bajaj Allianz general insurance b. LIC Of India

c. ESIC d. Kotak life insurance

44. Retailers can be classified into

a. big and small b. classified and non-classified

c. individual and group d. organised and unorganised

45. The Government of India has allowed ___% FDI in single brand retail trading

a. 49 b. 51

c. 100 d. 50

46.In multi brand retail trading the permission for FDI is ___%.

a. 49 b. 51

c. 100 d. 50

47. India is largely an ______retail market.

a. unorganised b. profitable
c. organized d. black

48. Hospitality falls under _____sector.

a. public b.retail

c. private d.service

49. Which one of the following is not a major segment of hospitality industries?

a. accommodation b. food services

c. public relation d. other hospitality operations

50. The health care sector in India is controlled by

a.public sector b. private sector


c. hospitality sector c. government

51. The process of transferring ownership of business from public sector to private sector is:

a. privatization b. liberalization

c. trading d. globalization

52. The relaxation of previous government restrictionon economic policies, transfer of trade and
foreign direct investment is

a. privatization b. globalization

c. liberalization d. modernization.

53. Who is known as the father of scientific management?

a. Alfred Marshall b. Matthew Bolton

c.F.W. Taylor d. Elton Mayo

54. Who is known as the father of modern management?

a. Max Weber b. Henri Fayol


c. Mary Follett d. Henry Gantt

55. FredrickTaylor stressed on:

a. Selecting the right people for the right job


b. Division of labour
c. Unity of command
d. Unity of direction

56. Fayol suggested that organizations can be sub divided into ________main groups of activity. a.

12

b. 4
c. 14
d. 6

57. Who is credited with having developed the concept of priority or hierarchy of needs? a. F.W.

Taylor

b. Abraham Maslow
c. Max Weber
d. Mary Follet
58.Arya Chanakya’sArthashastra written in the third century B.C. provides guide lines for:

a. The policies of governance of a kingdom and people management


b. How to work
c. Utilization of the organization strengths and the importance of discipline
d. The policies and objectives of an organization’s

59.In the early writings on managements, the art of war was written by:

a. Arya Chanaykya
b. Mark Twain
c. Suntzu
d. Adam smith

60. The breakdown of operations in a products manufacturing into small and repetitive tasks is
recommended by:

a. Peter Drucker
b. James Watt
c. F.W. Taylor
d. Adam Smith

61. To motivate workers, Taylorsuggested:

a. Differential piece rate method of payment


b. To pay more salary
c. To give less work
d. To provide festival bonus

62. Gantt chart represents:

a. Critical activities in a project


b. Schedule of projects
c. Predetermined duration and actual progress of activities
d. Details of design of a project

63.Who developed a theory of motion study?

a. Taylor
b. James watt
c. Gilbreth
d. Peter Drucker

64. Authority hierarchy, rules and procedures and division of roles and responsibilities to manage
work are all features of :

a. Taylor’s principles of management


b. Fayol’s principles of management
c. General administrative theory
d. Weber’s bureaucratic organization.

65. MaryFollett developed then theory of group dynamics for:

a. Resolution of conflict
b. Deciding wages
c. The communication process
d. Doing large – scale tasks

66. Possibly the most important pre-20th century influence on management was :

a. Scientific management
b. Middle management
c. The industrial revolution
d. The division of labour

67. Who is recognized as “the man who invented management”?

a. F.W. Taylor
b. Elton Mayo
c. Peter F. Drucker
d. Henri Fayol

68. Who is responsible for the actual operations of various departments?

a. Top management
b. Board of directors
c. Middle management
d. Frontline management

69. ________sets the vision and mission of the organization.


a. Top management
b. Middle management
c. Frontline management
d. Board of directors

70. The board objectives and policies are decided by:

a. Regional manager
b. Marketing manager
c. Supervisor
d. Chief executive officer

71.When we classify managers according to their level in the organization, they are described as :

a. Functional, staff and line managers

b. Top managers , middle managers and supervisors


c. High level and lower level managers
d. General managers and administrative manager

72.Top level managers engage chiefly in ________ planning or long range planning.

a. Human resource
b. Financial
c. succession
d. strategic

73. “Analysis of causes of deviations “is a part of which process?

a. Motivation
b. Team work
c. Controlling
d. Leadership

74. Which of the following is not a basic function of the management process? a.

Controlling

b. Organising
c. Working
d. Leading

75._______reduces uncertainty.

a. Negotiating
b. Planning
c. Organizing
d. Leading

76. The planning process is used to prepare ________ in an organization.


a. Advancement
b. Technologies
c. Discoveries
d. Budgets

77. Getting work done with a minimum effort, expense or waste is the definition of: a.

efficiency

b. effectiveness
c. productivity
d. planning

78._______are an organization’s objectives and __________ are the documented ways that
organizations intend to meet those objectives.

a. standing plans: single-use plans


b. stated goals : real goals
c. goals : plans
d. specific plans : directional plan

79._______is the judgment of the future.

a. Forecasting
b. Planning
c. Mission
d. Organizing

80. A ______ is a long term goal.

a. plan
b. operation
c. innovation
d. vision

81._____is a communication that flows from a higher level to lower level in the organization.

a. Horizontal communication
b. Upward communication
c. Downward communication
d. None of given option

82.________determines specific goals and lays down the board areas within which the goals are to
be attained.

a. Organization
b. Management
c. Business
d. None of them
83.______is the application of knowledge and personal skills to achieve results. a.

Art

b. Science
c. Work
d. None of the above

84. Who is not a middle level manager?

a. General manager
b. Production manager
c. Section head
d. Marketing manager

85. Which managers supervise and coordinate the activities of operating employees?

a. production manager
b. frontline manager
c. section head
d. operation’s manager

86._____is a policy making function.

a. Production
b. Plan
c. Work
d. Administration

87._____does not belongto henryfayol’s 14 principles of management.

a. Standardization
b. Scalar chain
c. Authority
d. Discipline

88._____is the 2nd function of management.

a. Organizing
b. Planning
c. Leading
d. Controlling

89. The process of inspiring the subordinates to put in their best is known as______. a.

Motivation

b. Team work
c. Management
d. Leadership
90. Which one of the following functions involves recruiting and placing qualified personal
needed for the organization?

a. Planning
b. Organization
c. Staffing
d. Leading

91.______ converts efforts into results.

a. Goal
b. Business plan
c. Vision
d. Strategy

92. Plans that apply to the entire organization, establish the organization’s overall objectives
and seek to position the organization in terms of its environment are called:

a. Tactical plans
b. Strategic plans
c. Single- use plans
d. Operation plans

93. Formanager, to control or direct the work of an employee, the manager must have: a. Line

authority

b. Responsibility
c. Referent power
d. Staff authority

94.______ is the process by which an organization decides what it will sell , to whom , when and
how.

a. Strategic management
b. Planning
c. Selling
d. Marketing

95. Manager who are responsible for making organization – wide decisions and establishing the
plans and goals that affects the entire organization are:

a. Production managers
b. Top managers
c. Frontline managers
d. Research managers

96._____ is the process of getting activities completed efficiently and effectively with and through
other people.
a. Leading
b. Supervision
c. Controlling
d. Management

97. Which is not a type of communication?

a. Voice mails
b. Publications
c. Formal presentation
d. Listening

98. The five management functions of planning,organizing,commanding, coordinating and


controlling work proposed by:

a. F.w. taylor
b. Henry ford
c. Chester barnard
d. Henri fayol

99. Organizing includes:

a. Defining organizational goals


b. Hiring organizational members
c. Motivating organisatinal members
d. Determining who does what tasks

100. The process of monitoring, comparing and correcting is called ______.

a. Coordinating
b. Controlling
c. Leading
d. Organizing

101. The three essential managerial skills required by any person in an organization are ______.

a. Technical, human and empirical


b. Human, empirical and conceptual
c. Technical, interpersonal and controlling
d. Technical, human and conceptual

102. Managers with good _____ are able to get the best out of their people.

a. Human skills
b. Conceptual skills
c. Technical skills
d. Visual skills

103. Which one of the following skills is more important at lower levels of managements? a. Human
b. Technical
c. Conceptual
d. Empirical

104. In order to achieve a mission, ______ is/are set.

a. Smaller goals
b. Vision
c. Big plan
d. Strategy

105. A business plan depends upon _____ information.

a. Product
b. Word of mouth
c. Finance
d. Market

106._____ refers to produce and earn at least what the business did the last year. a.

Profit

b. Survival
c. Progress
d. None of the above

107. Which of the following factor is considered while developing premises in the planning process?

a. Government policy

b. Technological changes
c. Cost of raw materials
d. None of the above

108._____ is the right to issue orders or make decisions.

a. To manage
b. Government policy
c. Supervise
d. Authority

109. Developing responsible employees is a/an _______ process.

a. Leading
b. Planning
c. Coordinating
d. Old

110. _______ is the function of employing eligible people for the company.
a. Planning
b. Staffing
c. Strategy
d. Mission

111. In a joint stock company, loans are repaid by the _______________.

a. members b. promoters.

c. company d. none of the above

112. A private limited company can have minimum _______ and maximum____ members.

a. 4, 50b. 4, 20 c.2, 50 d 2, 20

113. In a private limited company, generally ____________ are the members.

a. partners b . Neighbors

c. friend and family members d. anyone

114. A company in which not lessthan _____________ of the paid up share capital is held by
Government is known as a Government company..

a.48% b.49%

c. 50%d.51%

115. In a line organization the authority flows from

a. subordinate to subordinate

b. superior to superior.

c. subordinate to superior.

d. superior to subordinate

116. In a line organization who is responsible for final results?

a. the workers b. the superior authority

c. the manager d. the foreman

117.______________ donot pay taxes on the profit earned.

a. Partnerships

b. Private ltd companies

c. Public ltd. Companies.


d. All of the above

118. Line organization is:

a. rigid b. flexible c

.strong d. expensive

119. What sort of company is Infosys?

a. Public Ltd. b. Private Ltd

c. Partnership d. none of them

120. In functional organization activities are grouped by _______________ function.

a. common b. separate c

grouped d.special

121. According to law _____________ is not viewed as a separate legal entity.

a. Entrepreneur b. Partner

c. Company d. Proprietorship 122.

In functional organization, line authority.

a. does not exist b.certainly exists

c. partially exists d. somewhat exists

123. ___ is a voluntary organization formed to serve the members and for the welfare of society. a.

Cooperative society b. Company

c. Public Limited company d. None of the above

124. Line organization lacks:

a. coordination b. conflicts

c. specialization d. nothing

125. Line and staff organization is the modification of:

a. Functional organization b. Staff organization

c. Special organization d. Line organization


126. The staff specialist provides _______ to line managers.

a. machine b. work

c. advice d. order

127. Which the following is not an advantage of a public limited company.

a. Quick formation b. Large capital

c. Professional management d. Limited liability

128. Project organization is a/an ______ organizational structure.

a. Temporary b. Permanent

c. Annual d. Quarterly

129. Assistant to the president to a company refers to which type of authority.

a. Line b. Functional c. Assistant d. Staff

130. Members of a project organization are from the _____ department.

a. higher b. HR c. functionald. CEO

131. In a department the _____ is in charge of a department.

a. manager b. HR c. CEO d. project manager

132. ______ is a right to issue orders.

a. Responsibility b. Span c. Stability d. Authority

133. The persons forming a joint stock company are _________

a. Partners b. Entrepreneurs c. Promoters d. Investors

134. Which of the following is not the responsibility of a product manager?.


a. Quality b. Quantity c. Storage of goods d. Controlling accident

135. ____ authority is the right given to an individual or a department to control specified processes
or activities in other department.

a. Functional b. Line c. Project d. Job

136. The process of concentration of _____ authority with the top management is known as
centralization.

a. Top b. Functional c. Line d. Decision making

137. In a project organization, the members can be from:

a. within the organization b. outside the organization c. None of the above d. a & b

138. Which of the following can be considered as a project organization?

a. Car production b. Manufacturing of parts

c. Installation of a dairy d. None of the above

139. The advantages of project organization are

a. It takes less time to complete b. Maximum use of specialist knowledge

c. Decisions are taken independently d. None

140. The process of ____ of tasks of similar nature is known as departmentation.

a. arranging b. deciding c. aligning d. grouping

141. The various departments in a company are: capacitors, sensors, resistors and

Fuses. It is an example of departmentation on the basis of:

a. Process b. Product c. Function d. Project

142. A public limited company can have minimum ____ and maximum ____ members.

a. 2, unlimited b. 2,100 c. 4,100 d. 7, unlimited


143. Suggest a suitable form of ownership for a bicycle repair business.

a. Public Limited b. Private Limited c. Partnership d. None of the above

144. Memorandum of Association of a company does not contain:

a. Purpose b. Liability c. Authorized capital d. Dividend

145. Departmentation helps to improve the _____ of an organization.

a. effectiveness b. life c. quality d. skills


146. Which of the following is not an element of a Communication process?

a. Feedback b. Noise c. Span d. Message

147. ____ is the legitimate power to exercise influence, make decisions, carry out action and to
direct others.

a. C.E.O b. Supervisor c. Responsibility d. Authority

148. _____ is essential to direct, guide, instruct, and order the subordinate.

a. Manager b. Authority c. Responsibility d. Chairman

149. The authority that a ____ possesses is known as line authority.

a. Subordinate b. Manager c. Superior d. Chief Executives

150. The life and existence of a ___ doesn’t depend upon the life of members. a.

Partnership b. Entrepreneurship c. Proprietorship d. Company

151 Advantage of centralization

a) Greater Quality
b) Greater Control
c) Greater self-satisfaction amongst staff
d) Great fluency of work

152. In centralization the skills of the middle level management are

a) Increased
b) Decreased
c) Underestimated
d) Underutilized

153. With _____, the top management can focus on strategic issues for finding new avenues and
opportunities.

a) Work
b) Processes
c) Centralization
d) Decentralization.

154.Inpartnership, the partners have unlimited liability:

a) True
b) False
c) Partly True
d) Partly False

155. The speed of decision making is quick in _______.

a) Centralization
b) Decentralization
c) Span of control
d) None of above

156._______ is the number of subordinates that can be effectively supervised.

a) Centralisation
b) Decentralisation
c) Span of control
d) None of above
157. Theorganization always prefers ______ span of control.

a) Small
b) Economical
c) Wide
d) Narrow

158.In a tall organization structure, the span of control is:

a) Economical
b) Big
c) Wide
d) Narrow

159.In a flat organization structure, the span of control is:

a) Economical
b) Big
c) Wide
d) Narrow

160.Which the following is the advantage of a narrow span?

a) Closer Supervision
b) Lower Overhead
c) Economical
d) More Delegation

161. Which of the following is the advantage of a wide span?

a) Lesser skilled people Managed easily


b) Monitoring is easy
c) Lower Operational cost
d) Good Communication

162.Supervisors with high ability can have ______.

a) Narrow span
b) Wide span
c) Big span
d) Small Span.

163.Managers at lower level can have _____ span of control.

a) Wide
b) Narrow
c) Low
d) High

164.When complexity of a work is more, then _____ is preferable.

a) Narrow span

b) Wide span
c) Big span
d) Small Span.

165. Delegation is a right given by a ____ to _____ to make decisions.

a) Manager , Employee
b) CEO, HR
c) Manager , Supervisor
d) Supervisor , Subordinate

166. Organization is a/an ________ a system.

a) Closed
b) Exposed
c) Open
d) None of above

167. In order to have flexibility, the maintenance activities must be supported by ________
activities.

a) Co ordinate
b) Adaptive
c) Supportive
d) Financial

168. Which of the following not an adaptive activity?


a) Modified plans
b) Extensive market research
c) Outsourcing of services
d) Material development

169. Minimum _______ and maximum ________ persons can be partners in a business. a) 4,20

b) 2,20
c) 4,10
d) 2,10

170. Which one of the following is not included in the “Contents of Partnership Deed”?

a) Name of Partnership Firm


b) Duration of partnership
c) Permanent address of partnership Business.
d) Face value of share.

171. __________ concentrates on development of the organization.

a) Availability
b) Stability
c) Productivity
d) Flexibility

172. Stability is reluctance to ________.

a) Change
b) Productivity
c) Availability
d) Predictability
173. Communication is the transfer of _______.
a) Words
b) Speech
c) Message
d) Sayings
174. Noise is the ________ in communication.
a) Medium
b) Transmitter
c) Both a and a.
d) Barrier
175. The communication process is said to be completed only when receiver has ________ the
message.
ANS
a) Received
b) Read
c) Understood
d) Seen.

176. Which one of the following is not a form of communication?


a) Downward
b) Upward
c) Horizontal
d) Diagonal.

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Sample Question Paper
Course Name : All Branches of Diploma in Engineering / Technology
Subject Title : Management
___________________________________________________________________________

Que 1)-------- means integrating the economy of a country with global / word economy
a) Globalization
b) Privatization
c) Liberalization
d) L-P-G
Que 2) The goals of the enterprise are fulfilled through the use of resources like
a) Man
b) Machine
c) Material
d) All of the above
Que 3) Globalization increases –
a) Employment opportunity
b) Foreign Investment
c) Competition
d) All of the above
Que 4) India adopted LPG Policy in –
a) 1980s
b) 1950s
c) 1990s
d) 1970s
Que 5) Management theories are interpretive and evolve with organisational
chang a) It is scientific
b) It helps decision making
c) a & b
d) None of the above
Que 6)----------- is the function of putting together the different parts of enterprise into working
order
a) Planning
b) Management
c) Organization
d) Administration
Que 7) Who is known as “ Father of Scientific Management “
a) Henry Feyol
b) F.W.Taylor
c) Gilberth
d) Juran
Que 8)Esprit De corps refers to –
a) Team Work
b) Planning
c) Co-ordination
d) Authority
Que 9) Planning Means-
a) Thinking before doing
b) Thinking after doing
c) Thinking during doing
d) All of the above
Que 10) Policy making in an industry is a role of –
a) Management
b) Administration
c) Public
d) Workers
Que 11) –---refers to the number of sub ordinates a manager can supervise effectively-
a) scope of supervisor
b) Span of control
c) focus of supervisor
d) None of the above.
Que 12) Reliance Industries Ltd. Is a form of –
a) Single Ownership
b) Partnership
c) Private ltd.
d) Joint Stock Company
Que 13) In --------- type of organization the sub ordinates receive orders from their immediate
boss-
a) Line organization
b) Line and staff organization
c) Functional organization
d) Product organization
Que 14) Amul Dairy industries refers to which of the following company type-
a) Private limited company
b) Ownership company
c) Partnership company
d) Co-operative company
Que 15) Collapse of crane is a cause of accident. Under which type of accidents does it
comes?
a) Mechanical causes of an Accident
b) Natural Cause of an accident
c) Human error
d) All the above
Que 16) Workman’s compensation act for workers came in to existence in year –
a) 1950
b) 1992
c) 1986
d) None of the above
Que 17) Indentify the important wale fare provisions in an industry
a) Canteen
b) Crèches
c) Lunch room
d) All of the above
Que 18) Age, Health, Fatigue and anxiety are the factors refers to-
a) Environmental causes of accidents
b) Personal causes of accidents
c) Mechanical causes of accidents
d) All of the above

Que 19) Capital invested in Land and machinery is termed as –


a) Floating capital
b) Fixed Capital
c) Sinking Capital
d) Working Capital
Que 20) Income tax and Property Tax falls under –
a) Indirect Tax
b) Service Tax
c) Direct Tax
d) All of the above
Que 21) Which of the following comes under the title of “sources of fixed capital”
a) Shares or Equities
b) Preference shares and Deferred shares
c) Public deposits and Debentures
d) All of the above.
Que 22) Major sources of for obtaining working capital are the commercial banks. They
provide finance in the form of:
a) Loans and credit facilities
b) Overdrafts and mortgages
c) Bills of exchange and public loans
d) All of the above

Que 23) A technique for determining the quantity and timing of dependent demand items -
a) EOQ
b) ABC analysis
c) MRP
d) BOM
Que 24)The input to MRP –
a) Master production schedule
b) Inventory record file
c)Bill of materials
d) All of the above
Que 25) Which of the following process includes the activities of planning , scheduling and
controlling material.
a) Material Management
b) Resource Management
c) Resource Planning
d) ERP
Que 26) ---------- is a cushion between supply and demand
a) Material Management
b) Inventory Management
c) Sales and Purchases
d) None of the above
Que 27)------------- is based on a very universal Pareto's Principal that a few high usage
value items constitutes a major part of the capital invested in inventories,
whereas bulk of items in inventory, having low usage value constitute
insignificance part of the capital.
a) EOQ
b) ABC Analysis
c) a and b both
d) None of the above
Que 28) Identify important constituents of Total Quality Management from Following -
i) Orderliness and Cleanliness ii) Punctuality and Continuous efforts
iii) Customers' Service iv) Standardization of work
a) only i
b) only i and ii
c)only s
d) i, ii, iii, and iv
Que 29) Quality is the responsibility of --
a) all those in concern with product including end user
b) all those who are working in the organisation
c) all those who are managers
d) all those who are supervisors
Que 30) Kaizen is a Japanese technique. Kaizen word is formed from two characters KAI
and ZEN in which -
a) KAI means change & ZEN means good
b) KAI means good & ZEN means change
c) KAI means good & ZEN means GURU
d) none of the above

Two Marks
Questions

Que 31) Which of the following pair is


true for above management
triangle
a)Top Level –Strategic Decision – Chief Executive Officer
b)Middle Level –Tactical Decisions– Manager
c)Lower Level – Operational decisions – Foreman
d)All of the above
Que 32)Following are the kinds of partners-
a) Active partner and Sleeping Partner
b) Owner and Distrubuter
c)Global Partner and Media Partner
d)Permanent Partner and Temperory Partner

Que 33) The type of organisation shown below belongs to which type of organisation
structure –

a) Line Organistion
b) Line and staff organisation
c) Functional Organisation
4) None of the above
Que 34) Mr. Ramesh is working in ABC Electronics ltd in the capacity of Foreman. One
Day while working in the organization he met with an accident in which he has to lose
his right forehand . ABC Electronics is paying him fifty percent of his monthly wages
in multiplication with relevant factor. Under which act he is eligible for the said
amount?
a) Indian Factory Act
b)Workman’s Compensation Act
c)Minimum wages Act
d)Safety provisions Act
Que 35) Suggest the appropriate type of shares in the blank space provided in
following figure.
Shares

Equity Preference Deferred


Shares Shares Shares

a) Cumulative ,Non Cumulative


b) Cumulative , Ordinary
c) Non Cumulative , Ordinary
d) Ordinary , Debentures
Que 36) Name the type of following budget
XYZ Instrument Company Limited
No of units Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Total
to be Units
produced
Product A
Product B
Product C
a) Master Budget
b) Sales Budget
c) a and b both
d) None of the above

Que 37) Arrange the activities of purchasing procedure in the sequential form
i) receipt of quotation ii) selection of right source of supply iii)
receipt of purchase requisition iv) making comparative statement
a) i, iii, iv, ii
b) iii, i, iv, ii
c) iv, ii, i, iii
d) i ,iv, iii, ii
Que 38) ABC Auto ltd is a leading automobile company , manufacturing various range of
automobiles. The company regularly requires large quantity material particularly
raw materials and other essential accessories so that the requirement of the material is
ascertained and the job of supplying is entrusted to a firm by calling quotations .Mr.
M. Subrmaniyam is an sincere and workaholic person who is recently elevated from
Assistant Manager ( R & D) to Manager (Purchases). Company expects that he should
set up a structured purchase procedure for such kind of purchases . Suggest which
type of purchase procedure does Mr. M. Subrmaniyam should adopt so as to satisfy
company's objective of structured purchasing.
a) Market purchasing
b) Rate Contract purchasing
c)Global purchasing
d)Centralised purchasing
Que 39) Which of the following are two main elements of
quality i) Quality of design ii) Quality of
performance iii) Quality of products iv) Quality
circle
a) i and ii
b) i and iii
c) ii and iii
d) ii and iv
Que 40) Match the following- select the proper option
l) ISO 9000-2000 i) Quality management system guidelines
m) ISO 9001-2000 ii) Quality management system vocabulary n)
ISO9004-2000 iii) Quality management system requirements a) l-i. M-iii, n-ii

b) l-ii,m-iii, n-i
c) l-iii. M-i, n-ii
d) l-i. M-ii, n-iii

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