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Topic 3.1 How To Write A Questionnaire and Interview

The document provides guidance on writing good questionnaires and interview questions for a case study about reducing environmental pollution through credit card recycling. It outlines phases for understanding the problem, planning survey delivery, writing clear and unbiased questions, and testing the survey before distribution.

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EL- Musa
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49 views4 pages

Topic 3.1 How To Write A Questionnaire and Interview

The document provides guidance on writing good questionnaires and interview questions for a case study about reducing environmental pollution through credit card recycling. It outlines phases for understanding the problem, planning survey delivery, writing clear and unbiased questions, and testing the survey before distribution.

Uploaded by

EL- Musa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Case Study

Reuse Credit Cards


By Eng.Wa’ed Alsawareah, Eng.Asma Alfakhore, Eng.Islam Alomari
Write A Good Questionnaire.

● Phase 1 Understand the problem

○ Problem definition.
■ Reduce the impact of air pollution by recycling credit cards.
○ Target Population.
■ Above 18 years old.
○ What will this information have used for?
■ Based on your project objectives
○ What do you want to find out?
■ Based on Checklist

● Phase 2 Plan how the survey will be delivered

○ Phone
○ Personal interview
○ Written survey
○ Online survey

● Phase 3 Write the Question

○ The structure
○ The questions are easy to answer and clear.
○ Clear Introduction
Useful Tips

○ Interesting questions in the binging


○ Variety of questions
○ The survey structure is important, well organized
○ Sort
○ Easy to answer
○ Simple language
○ Specific
○ One idea in the question
○ Split the Questions Based on the Topic or any important sections
○ Ethical
○ Time Respect
○ Ask more closed-ended questions instead of open-ended questions.
○ Ensure your survey questions are neutral.
○ Keep a balanced set of answer choices.
○ Don’t ask for two things at once.
○ Keep your questions different from each other.
○ Do a test drive.
○ Thank you

● Phase 4 Check the survey and deliver it

○ Check the spelling and grammar.


○ Verify that the questions are not confusing.
○ Check if all questions help you gather all the data.
○ Pilot survey
Write good Interview questions

Interview: Open-ended questions.

Example: This interview was conducted to analyze people's awareness about environmental
pollution and how recycling credit cards can reduce it.

1. Have you ever recycled anything?

● Never -> follow up question (Why don’t you recycle?)


● Yes -> follow up question (What materials do you recycle?), answers: plastic, paper...

2. Did you recycle your credit card before?

● Never -> follow up question (Why?), if the answer was because I do not know how
and when? follow up question (Will you recycle it if you knew how to do it?
● Yes -> follow up question (How do you hear about the recycling process)?

3. How can we engage people more in the recycling credit cards process? (Ask this
question to find new innovative methods), answers may be as follows: pay money for
recycled cards for example.

4. Do you think that environmental pollution may affect your personal health and
safety? (Ask this question to know if people have awareness about environmental pollution)

References
● Survey
● https://www.youtube.com/watch?v=FkX-t0Pgzzs
● https://www.youtube.com/watch?v=n34OnLnKzIg

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