support@clickastro.

com

From: support clickastro.com <[email protected]>

Sent: 23 November 2020 11:28
To: [email protected]
Subject: Re: Difference in horoscope

Dear Sir/Mam,

We thank you for your interest shown in astrology services.

In the rasi chart is the position of the planet at the time of your birth.But transit forecast is
the analysis of the current transit of particular planets and its effects on your horoscope for
example currently jupiter is progressing through capricorn.

For detailed transit prediction you can check our transit report,as we have a dedicated transit
report.

For any queries kindly contact us on the below number.

Thanks & Regards,

Renu Vijayan
Senior Relationship Officer
ClickAstro Support
Mob : +91(India) 9745994222

Customer Care IVR : +91(India) 6366920680

(9AM-6PM, Mon-Sat)

On Sat, Nov 21, 2020 at 6:26 PM RIZA SAID <[email protected]> wrote:

Hi,

@Renu
Call me

Feel free to reach us

Riza K Said
Support Team Lead | Clickastro
+91 90720 44222

On Sat, 21 Nov 2020 at 17:58, support clickastro.com <[email protected]> wrote:

---------- Forwarded message ---------

From: Pratheeksha Gowda <[email protected]>
Date: Sat, Nov 21, 2020 at 5:13 PM

1
Subject: Re: Difference in horoscope
To: support clickastro.com <[email protected]>

Hello,

So you mean to say that we cannot predict the changes in transitions hence, cannot trust the transitions of the
planets? Since it changes every now and then. If yes, then what's the use of including it in the horoscope?! No
offense. I'm just trying to understand.
Regards,
Pratheeksha

On Sat, 21 Nov, 2020, 4:35 pm support clickastro.com, <[email protected]> wrote:

Dear Pratheeksha,

We thank you for your interest shown in astrology services.

We would like to inform you that the transit forecast in this reports are calculated based on as
per the position of the planets on the date of purchase.The transit forecast given in the previous
purchase shows jupiter transition at that time(19 april 2020) ie transit through sagittarius ,the
transit forecast but the transit forecast in the second purchase is based on the position of
planets 27th july 2020 which includes the latest transit of jupiter which is progressing towards
Capricorn,hence the difference.

For any queries kindly contact us on below number.

Thanks & Regards,

Renu Vijayan
Senior Relationship Officer

2
ClickAstro Support
Mob : +91(India) 9745994222

Customer Care IVR : +91(India) 6366920680

(9AM-6PM, Mon-Sat)

On Sat, Nov 21, 2020 at 2:10 PM Pratheeksha Gowda <[email protected]> wrote:

Hello,
Expecting a response from your side.
Regards,
Pratheeksha

On Fri, 20 Nov, 2020, 9:21 am Pratheeksha Gowda, <[email protected]> wrote:

Hello,
I didn't recieve any corrected report yet. Atleast let me know report in which language is correct and refund
for the other.
Regards,
Pratheeksha Gowda

On Thu, 12 Nov, 2020, 10:35 am support clickastro.com, <[email protected]> wrote:

Dear Sir,

Please be noted that we have forwarded the reports to technical team and we will get back
to you as soon as possible.

Thanks & Regards,

Reshma Babu
Relationship Officer
ClickAstro Support
Mob : +91(India) 9072143333

Customer Care IVR : +91(India) 6366920680

(9AM-6PM, Mon-Sat)

On Wed, Nov 11, 2020 at 7:49 PM Pratheeksha Gowda <[email protected]> wrote:

Hello,
Did you check the reports?
Regards,
Pratheeksha Gowda

On Tue, 10 Nov, 2020, 3:49 pm Pratheeksha Gowda, <[email protected]> wrote:

I did forward. Kindly check your mails. It's in different thread.

On Tue, 10 Nov, 2020, 3:44 pm support clickastro.com, <[email protected]> wrote:

Dear Sir,

Please forward the report which you have to cross check the details.

3
Thanks & Regards,

Reshma Babu
Relationship Officer
ClickAstro Support
Mob : +91(India) 9072143333

Customer Care IVR : +91(India) 6366920680

(9AM-6PM, Mon-Sat)

On Tue, Nov 10, 2020 at 3:41 PM Pratheeksha Gowda <[email protected]> wrote:

Hello,

I will forward the mail to you which has the reports. I have changed the name, Swathi and Pratheeksha. That
should not be a problem. Rest of the details are same.

On Tue, 10 Nov, 2020, 2:30 pm support clickastro.com, <[email protected]> wrote:

Dear Sir,

Please let us have the reports which you have received.

We will cross check and update you.

Thanks & Regards,

Reshma Babu
Relationship Officer
ClickAstro Support
Mob : +91(India) 9072143333

Customer Care IVR : +91(India) 6366920680

(9AM-6PM, Mon-Sat)

On Mon, Nov 9, 2020 at 10:11 PM Pratheeksha Gowda <[email protected]> wrote:

Hello,
I have downloaded the horoscope in 2 different languages. But the transit of Jupiter in 2 languages are in
different time period, I don't know how many such mistakes are there. Which should I think is the correct
one? I have downloaded it in Kannada and in English languages.
Regards,
Pratheeksha Gowda

On Mon, 27 Jul, 2020, 3:14 pm support clickastro.com, <[email protected]> wrote:

Dear Sir/Mam,

We thank you for your interest shown in our Astrology services.

Kindly find the attached Astrology report.

We appreciate your patience & cooperation.

--
Thanks & Regards,
4
Reshma Babu
Customer Support
Astro-Vision Futuretech Pvt.Ltd
Door No. 31/2165-A3,1st Floor,
White Tower, Kuthappadi Road,
Thammanam P O, Cochin - 682 032
Kerala, India.3
Phone: +91 484 3390029, Mob:9072143333

On Sun, Jul 26, 2020 at 10:39 AM Pratheeksha Gowda <[email protected]> wrote:

Hello,

I have paid the amount for complete horoscope but didn't get any confirmation mail not the
horoscope. I have sent you the payment details in the previous mail. Kindly check and confirm the same
at the earliest.

Regards,
Pratheeksha Gowda