Z - Mheeeezzzcaaaaa Business Plan in Tle - Kenshee
Z - Mheeeezzzcaaaaa Business Plan in Tle - Kenshee
Z - Mheeeezzzcaaaaa Business Plan in Tle - Kenshee
EDUCATION
GROUP 1
GROUP MEMBERS:
Kenshee B. Garcia
Rainzel S. Espiritu
Submitted to:
Mrs. Suterania J. Redaniel
INTRODUCTION
BUSINESS DESCRIPTION
These days, some people choose to spend quality time with their families and friends in a
calm environment where they may enjoy nice meals and unwind in order to be
comfortable. “The House of Fiesta” is inspired with Filipino tradition. Since it has retro
atmosphere, “The House of Fiesta” will serve 20 th century and other Filipino cuisines
such the well-known pansit which gave rise to the word “pansiteria”, caldereta, afritada,
and mechado. The 70 square meters restaurant will be situated in a commercial building
XIX martyrs street, in Kalibo, Aklan near Pastrana Park. Without a menu that features
dishes from 20th century, such as relyeno, kare-kare, and arozcaldo, the restaurant would
fall short of being fully realized. The last item on the menu would be leche flan, rounding
out the goods we are eager to serve.
The restaurant’s antique motif, complete with vintage photographs and memorabilia
brought fond memories for older customers and provide a unique dining experience for
younger generations. You can have your meal with a budget-friendly price. “The House
of Fiesta” prepares a mouth – watering dishes that will surely feed your hungry tummies!
What are you waiting for? Prepare your plate and feast with us! We have a friendly and
approachable staffs that will serve a meal and a smile to its customers. You can find
peace and happiness in just a quick visit at “The House of Fiesta”. Discover the taste of
home away from home!
GOALS
● The House of Fiesta’s goals is to make the customers comfortable and satisfied with
the service of the restaurant that will make them keep on coming back.
● Another goal of our restaurant would likely make the customers relaxed and make
them escaped from all stress they are having from work, school, or from other things.
We aim to serve a good quality dishes and offer the best menu.
● Create a brand, we need this to identify our restaurant and it is this name by which we
will be known among our customers. We are very particular when we chose the name
of our restaurant – it vibe with the whole theme of our restaurant.
● On our social media platforms, we'll make sure to highlight the best aspects of our
The restaurant was originally owned by the parents of Ms. Francine Mikaela R. Bautista
but now her parents inherited their business to her. Ms. Francine Mikaela R. Bautista
used her savings from her earnings as a general manager to maintain and expand their
restaurant.
The House of Fiesta will be a Sole Proprietor business, which is owned and managed by
Ms. Francine Mikaela R. Bautista. Sole Proprietor make the business organized and less
hassle in managing because it is controlled by the owner herself.
Once a bustling neighborhood in the 1990s the area surrounding the Pastrana Street,
Kalibo, Aklan had slowly become quite community with a few restaurants and small
shops. That was until a couple, the parents of the owner, saw an opportunity to open a
restaurant that would bring back the liveness and nostalgia of the past. They were
passionate about their Filipino heritage and wanted to create a space that would celebrate
it. They decided to name their restaurant “The House of Fiesta” to evoke the joyous
atmosphere of Filipino Fiestas which are known for their lively celebration, music, and
food.
The couple spent months researching in dishes and experimenting with traditional
Filipino recipes many of which dated back to the 20th century. They decided to
specialized in dishes that reflected various cultures that had influenced Filipino cuisine,
such as Spanish, Japanese, American, and Western cuisine.
“The House of Fiesta” opened its door to the public in April 01, 1993. “The House of
Fiesta” gained a reputation for its delicious and warm welcoming atmosphere. Over the
years “The House of Fiesta” has become a local favorite, and the daughter, Ms. Francine
Mikaela R. Bautista inherited their business from her parents and now that she is the
owner of their business she enhanced the place to be more positive, peaceful, and good
high quality place. Also, she used her own savings that she gains from her sidelines and
work as a general manager to expand their business. Francine’s parents have inspired her
to continue and promote the Filipino and 20th century cuisine
Loss of control, increased staff turnover, and not offering online ordering because
some customers want to have online delivery instead of going to the restaurant.
SKILLS
● We decided to select staffs that could meet their specific job specification. Aside from
that, a restaurant staff should be patient and friendly with customers, making sure that
customers are comfortable and enjoying their visit.
● Have a good customer service, apologize for errors and serious delays.
● Our staff will regularly check the customer needs and give them updates on the status
of their orders.
● Our staffs are able to answer questions about the menu item ingredients and
preparation, it is important in serving customers who have food allergies.
● Our staff is well-trained about proper etiquette, they are well-mannered and greet the
customers with a warm smile.
● And one of the important, they must have a powerful communication skills that
would help the management keep the values and be known for maintaining it.
● And most especially, our restaurant have a team spirit, working as owner with the
staff helps them see our commitment to the restaurant and to them.
EXPERIENCE
● To have a consistently great food, the food that we serve is the cornerstone of our
restaurant and influence how customers perceive their restaurant experience.
● Efficient customer service, organized service is an integral part of great restaurant
experiences.
● Greet our customers with a smile, small gestures like these show our customers that
our staff cares about providing a positive dining experience.
MISSION
To provide a friendly and comfortable atmosphere where the customer can receive high
quality services and foods at the lowest possible price.
1. Gain the trust or our customers to accommodate and serve them well to earn their
respect.
2. Give the relaxation and comfort that customers need.
3. Ensure every customer’s safety as they stay in our restaurant.
4. Provide the satisfaction of every customer.
5. The best costumers experience.
6. Respect for our employees and community.
VISION
We envision The House of Fiesta as a well-known restaurant in town that can give
relaxation and comfort to the customers and become our customer’s favorite place to eat.
Mhezca Cae B. Masangya
Rainzel S. Espiritu
Kenshee B. Garcia
business it will also be the trademark that will leave a mark in the customers mind.
We designed this logo for our restaurant, since the restaurant is inspired by the 20 th century, the
choice of colors and simple style gives off a vintage Filipino impression. The spoon and fork are
symbols of good health, our food does not only make you full and healthy, but also makes you
contented. The symbolism means family strength since the time that family usually gathered
together is at meal time, the logo’s shape serves as a plate. The meal is always being prepared to
MENU
MAIN DISHES
Family serving (5); Php 525 Family serving (5) Php 465
Spabok
Family serving (6) Php 434 Family serving (4) Php 390
Php 485
DESSERTS
DRINKS
Coca Cola Dragon Fruit Juice
Php 42 Php 70
Php 45 Php 42
Coffee Virgin Miami Vice
Php 40 Php 70
Php 74
SERVICES OFFERED
In The House of Fiesta, we have a wide range of services to offer our customers.
We offer a budget-friendly and mouth – watering products that will make their tummies
full and happy and can attract customers.
We have a good quality products that the customers prefer more so that their expense in
buying our products would be worthy and it could be reason for them to come back.
Our products can fulfill the standards that our customers are attempting to achieve and be
satisfied.
CUSTOMERS SATISFACTION
We aim to achieve the customers satisfaction and set their standards high in consuming a
product because we want the best for our beloved customers.
The 70 squares meters restaurant will be located at the commercial building XIX Martyrs
street, Kalibo, Aklan near Pastrana Park. Our target market is everyone and since our
restaurant is located in a crowded place, everyone who’s craving and hungry are free to
come and dine in our restaurant. We locate our restaurant in a place that has a high
density of our target marked
FLOOR AND SKETCH PLAN
DINING AREA
,
KITCHEN
STORAGE ROOM
MINI HALLWAY
TOILET
OFFICE
HOW THE PRODUCTS WILL BE ADVERTISED AND MARKETED
● The House of Fiesta can be advertised and marketed through a lot of platforms that
will help our business grow. Social media platform is one of the platforms that could
be used to help to promote our business by posting it on Facebook, Tiktok, hiring
content creators to promote the products in what The House of Fiesta offers and
serves that will convince the possible costumers to try and buy the products and
services that we offer.
● By posting posters that could be posted in streets and places that people could see it
would help the people to discover “The House of Fiesta” that serves 20 th century and
other Filipino cuisines that offers them the best and budget friendly but high quality
products.
● We must understand our products, having a thorough understanding of our products is
just as important as knowing our consumers well.
INGREDIENTS:
PROCEDURES:
1. Place the bihon in a bowl and pour in enough water to cover. Leave for at least 20
minutes to soften. Drain well.
2. Blanch the miki in water, drain, rinse under the tap and drain again.
3. Place the pork in a pan and cover with water. Boil for 10 minutes. Drain and rinse.
Discard the cooking liquid.
4. Clean out the pan and put the pork back in. Cover with clean water.
5. Add a tablespoon of salt and a quarter teaspoon of pepper.
6. Bring to the boil, cover the pan, lower the heat and simmer for 20 minutes. Drain
well.
7. Heat two tablespoon of cooking oil in a frying pan.
8. Add the drained pork and pan fry until lightly browned.
9. Add half of the garlic and shallots to the pork. Cook over medium heat, stirring
occasionally, for about a minute.
10. Turn up the heat. Add the carrot, green beans, and cabbage to the pork. Cook, tossing
and stirring, for half a minute.
11. Drizzle in a tablespoon of fish sauce. Continue cooking, stirring often, for another
three to four minutes.
12. Taste. Add more fish sauce, if too bland for you. Do not overcook the vegetables.
13. Scoop out the contents and the frying pan and set aside.
14. Pour in the remaining cooking oil and heat.
15. Saute the remaining garlic and shallots in the hot oil.
16. Add the drained bihon and miki to the garlic and shallots. Toss a few times.
17. Drizzle in the soy sauce. Keep tossing and stirring until the noodles are hot and
evenly cook.
18. Add the pork and vegetables to the noodles. Stir well to distribute evenly. Cook for
another minute to allow the flavors to blend.
19. Serve the pansit miki-bihon guisado with kalamansi or lemon on the side.
The House of Fiesta is known for its unique and authentic Filipino dishes. Some of the
unique features of our products includes:
Use of traditional Filipino ingredients: The House of Fiesta uses traditional Filipino
ingredients such as calamansi, banana leaves, and coconut milk in our dishes, which give
them a distinct flavor that is unique to Filipino cuisine.
Large variety of dishes: The House of Fiesta offers a wide range of dishes, including
popular Filipino favorites like pansit, afritada, kare-kare, and relyenong bangus, as well
as lesser known regional dishes from all over the Philippines.
Homemade style cooking: The House of Fiesta prides itself on using traditional cooking
methods and techniques that mimic the way Filipino dishes are prepared in a typical
Filipino household.
High quality ingredients: The House of Fiesta uses only the highest quality ingredients in
our dishes, ensuring that each is delicious and flavorful. We also take great care in
sourcing our ingredients from local suppliers, supporting Filipino farmers and businesses.
PRICING POLICY
1. Mark-up percentage.
FOODS 25%
DELICACIES 30%
BEVERAGE 28%
INGREDIENTS PRICE
Salt ₱10
Pepper ₱10
Total ₱420
The raw food costs ₱420.00 to create, we then add the markup percentage 25%(0.25) from the
raw food cost ₱420.00, and multiply them to ₱420.00 to obtain the selling price, hence,
FORMULA:
Selling Price = Raw food cost of item + Markup Percentage x Raw food cost of
item
Selling Price = ₱420.00 + (0.25 x ₱420.00 )
= ₱525.00
FINANCIAL
MANAGEMENT
ACCOUNTING RECORDS AND HOW THEY WILL BE KEPT
As the person in charge of managing the restaurant's finances, the financial manager must
determine how much money is needed and when, how to use the cash effectively, and
how to secure the necessary financing. A finance manager needs to be aware of the
expenses, be able to manage stock, and deal with issues as they emerge.
To make financial decisions, we consult financial statements and other data compiled by
financial manager. The inflows and outflows of cash are the main focus of financial
manager. She organize and track the company's financial flows to make sure there is
RESTAURANT’S STRENGTH
● A positive brand image: Our restaurant has a positive brand and a loyal customers,
which might be a significant competitive advantage for us.
● High-quality food and service: Our restaurant business' ability to consistently provide
customers with high-quality food and service is another key strength.
● A powerful and distinctive selling factor makes our restaurant stand out from the
competitors.
● A good location: When it comes to running a business, location is essential. We make
sure that the area is convenient for customers.
● Cleanliness and neatness are one of the biggest qualities that our restaurant have.
● The House of Fiesta has a nice atmosphere, clean and fresh rooms, quiet and well-lit
RESTAURANT’S WEAKNESSES
● High overhead expenses: One of our restaurant's primary shortcomings is the high
overhead expenses related to running a physical location.
● Limited Resources
● When it comes to providing customers with a one-of-a-kind experience when visiting
our location, a significant investment in several service areas is required, like well-
kept grass and a lovely garden on the hotel grounds.
RESTAURANT’S OPPORTUNITIES
● Online ordering and delivery: The rise of online ordering and delivery services has
created new opportunities for our restaurant to reach a wider customer base and
increase sales.
● Increase Intensity of Social Media
● Campaigns
RESTAURANT’S THREATS
● High competition: The restaurant industry is notoriously highly competitive, and new
restaurant may struggle to establish a foothold in a crowded market. To mitigate this
threat, we make sure to choose a good location with a low number of existing
competitors.
● Food safety concerns: A food safety scare can damage the reputation of our restaurant
and discourage customers from dining there. That’s why we need to have the proper
quality controls and certifications in place to minimize these risks.
● Increasing price of raw materials, if this happen to our restaurant we’ll try to work
Solution:
The general manager will talk with the customer directly and provide them the
opportunity to discuss the problem and how things could have gone more smoothly. Give
them the answer to their problem, express our regret, offer a gift or discount, and
guarantee that the next time will be better.
What if the customers are not satisfied with the services we offer?
Solution:
We will accept their comments about our services and we will ask them for any
DAILY
SUNDAY MONDAY
Food Sales Actual Budget Variance Actual Budget Variance
Food Sales 33,445 25,083 8,361 33,123 24,843 8,280
Delicacies 1,280 896 384 2,214 1,549 665
Total Food Sales 34,725 25,979 8,745 35,337 26,392 8,945
Beverages Sales
Soft beverage sales 1,260 907 353 2,100 1,512 588
Milk shake sales 986 710 276 4,340 3,125 1,215
Cocktail sales 518 373 145 740 533 207
Total Beverage Sales 2,764 1,990 774 7,180 5,170 2,010
Total Gross Sales 37,489 27,969 9,519 42,517 31,562 10,955
Total Net Sales 37,489 27,969 9,519 42,517 31,562 10,955
DAILY TUESDAY WEDNESDAY
Food Sales Actual Budget Variance Actual Budget Variance
Food Sales 43,925 32,943 10,982 21,441 16,081 5,360
Delicacies 1,456 1,019 437 3,290 2,303 987
Total Food Sales 45,381 33962 11,419 24,731 18,384 6,347
Beverages Sales
Soft beverage sales 1,890 529 4,200 3,024 1,176
Milk shake sales 2,525 1,361 707 2,390 1,721 669
Cocktail sales 296 213 83 518 373 145
Total Beverage Sales 4,711 #REF! 1,319 7,108 5,118 1,990
Total Gross Sales 50,092 #REF! 12,738 31,839 23,502 8,337
Total Net Sales 50,092 37,354 12,738
SATURDAY
Food Sales Actual Budget Variance
Food Sales 33,095 24,822 8,273
Delicacies 3,188 1,334 1,854
Total Food Sales 36,283 24,156 10,127
Beverages Sales
Soft beverage sales 3,864 2,783 1,081
Milk shake sales 2,480 1,786 694
Cocktail sales 518 373 145
Total Beverage Sales 6,862 4,942 1,920
Total Gross Sales 43,145 29,098 12,047
Total Net Sales 43,145 29,098 12,047
INCOME STATEMENT
ASSETS
CURRENT ASSETS
Fixed Assets
CURRENT LIABILITIES
Hand tools
Peeler 4 60 240
Grater 4 53 212
Spatula 15 60 900
Ladle 15 25 375
Scissors 3 25 75
Cutting board 5 396 1,980
COOKWARE
FLATWARE
DINNERWARE
EQUIPMENT
TOTAL 625,424
PERSONNEL PROCEDURES
RECRUITMENT HIRING
Making sure the new employees completes their employment forms and other documents
required
Getting to know the company’s new hire to other employees and supervisors
PERFORMANCE MANAGEMENT
Performance Bonus
Employee Training
Corporate Discounts
Wellness Program
Insurance Plan
EMPLOYEE RELATIONS
Ensuring managers are upskilled to deal with people in a fair and effective manner
SEPERATION
Communicate and understand with the employee’s and employer’s opinion and reason
Tuesday
9:00 am to 7:00 pm
Wednesday
9:00 am to 7:00 pm
Thursday
9:00 am to 7:00 pm
Friday
9:00 am to 7:00 pm
Saturday
9:00 am to 7:00 pm
Sunday
Our staff need to come to the restaurant before 8:00 am to prepare the whole restaurant.
The chef will start cooking in the kitchen and the crew will arrange the utensils, tables,
front desk, table garments, and the comfort room. After arranging at 8:00 am, the
restaurant will open to serve customers. Dishwashers will be ready for tables in need of
cleaning whenever a customer is finish with their meals. Dirty garments and centerpieces
will be cleaned immediately and replaced if necessary. At 12:00 noon to 1:00 pm we will
continue to maintain order because usually this time is the most crowded time of the day.
At 8:00 pm our restaurant will be closed and this time our Financial Manager will
compute the cost of the day and compute the profit for the whole day while the crew are
cleaning the restaurant and be ready for the next day. The manager will be one to come
out making sure everything is in order.
JOB DESCRIPTION
OWNER
Is in control of the operational and monetary aspects of a business. They define the vision and
roadmap. They have the knowledge and authority to make strategic decisions and clear the path
of political and financial obstacles. She ensures the customers are satisfied with their experience
at the restaurant.
JOB SPECIFICATION
Educational Attainment:
Must have more than 3 years of experience being a general manager at another establishment and
FINANCIAL MANAGER
A financial manager is a professional who is responsible for overseeing the financial health of
the restaurant. They are responsible for creating financial reports, developing and implementing
financial strategies, and managing investments. This position ensures the organization complies
JOB SPECIFICATION
Educational Attainment:
Administration.
Experience:
Interpersonal skills
Mathematical proficiency
JOB DESCRIPTION
CHEF
A chef is a culinary expert who uses their in-depth understanding of food and preparations to
produce high-quality dishes. By taking inventory and placing orders for ingredients, chefs
oversee the restaurant's weekly food supply. They would continuously learn and improve their
JOB SPECIFICATION
Educational Attainment:
Experience:
Perspective-Taking
Communication
Making Connections
Critical Thinking
Creativity
Time Management
Decision Making
JOB DESCRIPTION
CASHIER
A cashier manages all transactions with customers accurately and efficiently. Cashier
responsibilities include receiving payments, issuing receipts, and keeping track of all cash and
credit transactions.
JOB SPECIFICATION
Educational Attainment:
There are no formal education requirements to become a Cashier, although most jobs for
Cashiers have no specific education requirements, some employers may prefer applicants with a
JOB DESCRIPTION
JANITOR
Janitors do the general cleaning of the restaurant and keep it maintained and in good condition.
They Ensure adherence to all business rules, regulations, and legal requirements, including
JOB SPECIFICATION
Educational Attainment:
Experience:
Responsible
JOB DESCRIPTION
WAITER/WAITRESS
Waiter and waitress attend to customers by supplying them with food and drink as requested.
They welcome and take customers' orders and cash up bills, they ensure that the correct amount
JOB SPECIFICATION
Educational Attainment:
Experience:
An understanding of food
Active listening
Flexibility
JOB DESCRIPTION
DISHWASHER
A dishwasher is responsible for cleaning dishes in the restaurant to ensure that there is always
plenty of clean tableware at hand. They Maintain an adequate supply of clean dishes, glasses,
JOB SPECIFICATION
Educational Attainment:
Attention to detail
Adaptibility
Coordination
GENERAL 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10
MANAGER
AM PM AM PM AM PM AM PM AM PM AM PM AM PM
IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT
FINANCE 8:00 8:10 8:00 8:10 8:00 8:10 8:00 8:10 8:00 8:10 8:00 8:10 8:00 8:10
MANAGER
AM PM AM PM AM PM AM AM AM PM AM PM AM PM
CHEF 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10
AM PM AM PM AM PM AM PM AM PM AM PM AM PM
CASHIER 8:00 8:10 8:00 8:10 8:00 8:10 OFF OFF 8:00 8:10 8:00 8:10 8:00 8:10
AM PM AM PM AM PM AM PM AM PM AM PM
IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT
JANITOR 7:40 8:10 OFF OFF 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10
AM PM AM PM AM PM AM PM AM PM AM PM
DISHWASH 7:40 8:10 7:40 8:10 7:40 8:10 7:40 8:10 OFF OFF 7:40 8:10 7:40 8:10
ER/
AM PM AM PM AM PM AM PM AM PM AM PM
JANITOR
DISHWASH 7:50 8:10 7:50 8:10 OFF OFF 7:50 8:10 7:50 8:10 7:50 8:10 7:50 8:10
ER
AM PM AM PM AM PM AM PM AM PM AM PM
AM PM AM PM AM PM AM PM AM PM AM PM
WAITER 7:50 8:10 7:50 8:10 7:50 8:10 7:50 8:10 7:50 8:10 7:50 8:10 OFF OFF
AM
PM AM PM AM PM AM PM AM PM AM PM
SOURCE AND AMOUNT OF INITIAL EQUITY CAPITAL
The source and amount of initial equity capital we used in the restaurant are from
personal savings. Francine worked for almost 7 years as General Manger in different
restaurants and owner of online business of pastries, this is where she gained money and
source of initial equity capital of the business. The initial equity capital is P4,000,000
Hiring policies and processes, and procedures are the set of guidelines that we use to
recruit and select employees. The primary goal of these policies and procedures is to
ensure that the recruitment process is fair, transparent, and efficient, and that the most
qualified candidates are selected for the job.
including the job description, job advertisement, resume and application, and other
relevant documents.
By following these policies, processes and procedures we can ensure that our hiring
process is fair, transparent, and efficient, and the most qualified applicants are selected