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    Admin Hearing 05-2023

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    Humana Luna
    An administrative hearing was held by Kylypso Marketing to discuss a product return issue with customer Yayoi. In attendance were HR, production, and stock management personnel. Each production employee explained their role in filling Yayoi's order and prioritizing fresh chicken stock, though they did not communicate the fresh delivery. It was determined the returned products should have been declined upon delivery if issues were present. The hearing clarified responsibilities and reminded staff of temperature control and proper product handling. The meeting ended peacefully at 10:00 AM with all parties understanding their tasks.

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    Admin Hearing 05-2023

    Uploaded by

    Humana Luna
    10 views2 pages
    An administrative hearing was held by Kylypso Marketing to discuss a product return issue with customer Yayoi. In attendance were HR, production, and stock management personnel. Each production employee explained their role in filling Yayoi's order and prioritizing fresh chicken stock, though they did not communicate the fresh delivery. It was determined the returned products should have been declined upon delivery if issues were present. The hearing clarified responsibilities and reminded staff of temperature control and proper product handling. The meeting ended peacefully at 10:00 AM with all parties understanding their tasks.

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    An administrative hearing was held by Kylypso Marketing to discuss a product return issue with customer Yayoi. In attendance were HR, production, and stock management personnel. Each production employee explained their role in filling Yayoi's order and prioritizing fresh chicken stock, though they did not communicate the fresh delivery. It was determined the returned products should have been declined upon delivery if issues were present. The hearing clarified responsibilities and reminded staff of temperature control and proper product handling. The meeting ended peacefully at 10:00 AM with all parties understanding their tasks.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    10 views2 pages

    Admin Hearing 05-2023

    Uploaded by

    Humana Luna
    An administrative hearing was held by Kylypso Marketing to discuss a product return issue with customer Yayoi. In attendance were HR, production, and stock management personnel. Each production employee explained their role in filling Yayoi's order and prioritizing fresh chicken stock, though they did not communicate the fresh delivery. It was determined the returned products should have been declined upon delivery if issues were present. The hearing clarified responsibilities and reminded staff of temperature control and proper product handling. The meeting ended peacefully at 10:00 AM with all parties understanding their tasks.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    KYLYPSO MARKETING

    Brgy. Bari, Mangaldan, Pangasinan 2432


    (075) 523-2294

    May 11, 2023


    Administrative Hearing
    Subject: Product Return Issue of Yayoi
    Attendance:
    Mae M. Meneses- HR Manager
    Joselito B. Ydia- HR Officer
    Ryan Jay B. Bauzon- GSO Supervisor
    Sandra E. Bautista- Production Supervisor
    Monrouy Tamayo- Butcher
    Gerry Orcas- Butcher
    Cesar Basallo- Butcher
    Sherwin Carbonel- Stockman

    Minutes of the Administrative

    The Admin Hearing started around 9:00 in the morning after the shift of the Production Personnel. It was
    attended by the names mentioned above. The subject was presented and started to ask them one by one about
    what happened. Prior to the hearing we issued an Incident report letter for them to explain. Each of the
    Production Personnel stated their reasons.
    We have checked on all the details from the production process, back-up stocks and most specially the
    customers that needed to be prioritize. They mentioned that they maintain all of the requirements needed by the
    customers however in some cases they also consider the top priority customers.
    In relation to the issue of Yayoi, they mentioned that they prioritized its orders despite of the bulk orders from
    other customers. They prioritize Yayoi’s order on that day and they did not anticipate another order. It came
    from fresh cut chicken stock from the storage. The only fault that the Production Personnel did was they were
    not able to communicate well that the said products are freshly delivered.
    They also mentioned that if the products did not meet the requirements during the actual delivery to Yayoi, the
    customer should have declined in receiving the said items being returned so that the Delivery Personnel initiated
    a Return Report. Based on the Delivery Personnel, he mentioned that all products are being checked by the
    management of Yayoi before they will accept it.
    The said issue was only brought out after they received the products and it was reported days after it was
    received.
    Mr. Bauzon explained the things needed to maintain specially the temperature needed by the Chicken Products.
    He also reminded them about the possible mis handling of the products.
    The hearing ended peacefully as things have been cleared and everyone was reminded about their tasks. The
    hearing was adjourned around 10:00 AM.
    KYLYPSO MARKETING
    Brgy. Bari, Mangaldan, Pangasinan 2432
    (075) 523-2294

    Prepared by:

    JOSELITO B. YDIA JR.


    Human Resource Officer

    Noted by:

    MAE ANN M. MENESES


    Human Resource Manager

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