OSC Logistics CF - MM and E-Mirsal Test Scenarios and Test Cases Template

Last Updated Date : 08/04/2022
Sl.No Test Case ID Test Case Declaration Type
1 OSC_CF01 FZ Transit In
4 OSC_CF04 FZ Transit In from GCC and other Emirates FZ and

GCC Local Market

GCC Local Market
FZ Transit In from GCC and other Emirates FZ and

6 OSC_CF06 GCC Local Market
7 OSC_CF31 FZ Transit Out
9 OSC_CF07 Import Statistical Declaration

12 OSC_CF44 Export Statistical Declaration
13 OSC_CF11 Import to Local from ROW
16 OSC_CF41 Export from Local to ROW
18 OSC_CF15
GCC Local Market
23 OSC_CF48 Temporary Export from Local to ROW
24 OSC_CF17 Import to Local from FZ

31 OSC_CF20 FZ Transit Between Dubai based FZ
32 OSC_CF21 FZ Transit Between Dubai based FZ

GCC Local Market

34 OSC_CF23 GCC Local Market

GCC Local Market

GCC Local Market
39 OSC_CF26 Temporary Admission from FZ to Local
40 OSC_CF27 Return to FZ after Temporary Admission
41 OSC_CF28 Import to Local After Temporary Admission
42 OSC_CF29 Transfer within a FZ
43 OSC_CF30 Transfer within a FZ
44 OSC_CF37 Import for Re Export to Local from FZ
48 OSC_CF45 Export Statistical Declaration

49 OSC_CF47 Temporary Admission from ROW to Local
50 OSC_CF19 Export from Local to FZ

ted Date : 08/04/2022
Mode of Transport OSC Move
Perspective
Air (Calogi) Import
Air (Emirates Sky Cargo & Agents) Import
Air (Courier) Import
Air (Calogi) Import
Air Export
Air (Courier) Export
Air (Calogi) Import

Air Export
Air (Calogi) Import
Air Export
Sea Import
Sea Import
Sea Export
Coastal Export
Sea Import
Sea Export
Sea Export
Land (Duty Exemption clearance - From other Import

free zone companies to OSC manufacturing)
Land (Duty Exemption clearance - From OSC Import

free zone companies to OSC manufacturing)
Land Export
Land (Customs Revaluation) Export

Land (Scrapping) Export
Land (Duty Exemption clearance - From OSC

free zone to other manufacturing companies Export
in main land)
Land Export
Land Import
Land Export
Land Import
Land Import
Land (Oman) Import
Land (Yemen) Import
Land Export
Land (Courier) Export
Land Export
Land Import
Land Export
Land Import
Land Export
Land Export
Land Import
Land Import
Land (Duty exemption) Import
Land Export
Land Import
Land Import
Receive pre-alert from customer/ airlines/agent by email with supporting documents. Customer will confirm mode of clearance as free zon
bill of entry will be available in Calogi. Once customs bill is processed, declaration will be automatically updated in calogi platform. If inspe
to the loading, package condition will be checked by OSC representative. After completion of loading, all related destination charges (DO h
customer and POD is received on the custom bill.
For Radio Active Shipments : Prior to sign and submit custom bill, a copy of the view page, invoice/packing list will be forwarded to our HSE
National Media Council or Ministry of Health approval is required. Billing will be done as per OSC tariff.
Receive pre-alert from customer/ airlines/agent by email with supporting documents. Customer will confirm mode of clearance as free zon
import bill of entry will be available in emirates airlines/Dnata/agent counter. For Emirates airlines : all related destination charges (DO ha
airline/agent counter for collection of cargo. If inspection required, arrange for inspection booking through Dubai trade portal. After custo
material will be prepared thru Dubai trade to enter JAFZA gate. Once the vehicle reaches OSC premises, shipment will deliver to the CUSB
Receive pre-alert from customer/ courier Companies by email with supporting documents. Customer will confirm mode of clearance as fre
inspection required, courier company will do the needful. For DHL - Brokerage charges will be invoiced to OSC. For Fedex and UPS : Additio
necessary approval/stamp on custom bill if National Media Council or Ministry of Health approval is required. Billing will be done as per OS
When the shipment is coming from GCC countries, receive pre-alert from customer/ airlines/agent by email with supporting documents. C
emirates airline), all details for processing the import bill of entry will be available in Calogi. Once customs bill is processed, declaration wil
location (DWC/DXB). Arrange cargo collection and prior to the loading, package condition will be checked by OSC representative. After com
premises and shipment will be delivered to the CUSB customer and POD is received on the custom bill.
When the shipment is coming from GCC countries, receive pre-alert from customer/ airlines/agent by email with supporting documents. C
airline/agent, all supporting documents for processing the import bill of entry will be available in emirates airlines/Dnata/agent counter. F
cash. Once custom bill is processed, approach airline/agent counter for collection of cargo. If inspection required, arrange for inspection b
OSC representative. IN bound gate pass of material will be prepared thru Dubai trade to enter JAFZA gate. Once the vehicle reaches OSC p
When the shipment is coming from GCC countries, receive pre-alert from customer/ courier Companies by email with supporting documen
entry according to the supporting documents. If inspection required, courier company will do the needful.For DHL - Brokerage charges will
the shipments to customer directly. Obtain necessary approval/stamp on custom bill if National Media Council or Ministry of Health appro
Free zone shipment moving from Jebel Ali to ROW/GCC via Dubai airports.Receive email request from customer with supporting documen
be made prior to the departure of shipment. Exit/Entry certificate along with airway bill should submit to OSC within 60 days with all custo
For Free zone shipments customs bill is processed and exported by courier companies. Receive email request from customer with supporti
companies. Courier companies will collect the shipment from customer's warehouse and custom bill is processed accordingly. Courier com
When the shipment is coming froim GCC countries, receive pre-alert from customer/ airlines/agent by email with supporting documents.
(Airway bill, invoice/packing list and COO). For direct shipment through Calogi platform (Except emirates airline), all details for processing t
To collect the shipment from Dnata warehouse, dock booking has to make according to the location (DWC/DXB). Arrange cargo collection
material gate pass will be prepared to enter JAFZA gate. Once the vehicle reaches OSC premises and shipment will be delivered to the CUS
When the shipemnt is coming from GCC countries, receive pre-alert from customer/ airlines/agent by email with supporting documents. T
emirates airline/agent, all supporting documents for processing the import bill of entry will be available in emirates airlines/Dnata/agent c
counter by cash. Once custom bill is processed, approach airline/agent counter for collection of cargo. If inspection required, arrange for in
inspected by OSC representative. IN bound gate pass of material will be prepared thru Dubai trade to enter JAFZA gate. Once the vehicle r
When the shipemnt is coming from GCC countries, receive pre-alert from customer/ courier companies by email with supporting documen
according to the supporting documents. If inspection required, courier company will do the needful.For DHL - Brokerage charges will be in
shipments to customer directly. Obtain necessary approval/stamp on custom bill if National Media Council or Ministry of Health approval i
Shipments from main land exporting to GCC by air (Dubai airports). Receive request from customer by email with supporting documents i.
Receive pre-alert from customer/ airlines/agent by email with supporting documents. Customer will confirm mode of clearance as local. C
of entry will be available in Calogi. Once customs bill is processed, declaration will be automatically updated in calogi platform. If inspectio
the loading, package condition will be checked by OSC representative. After completion of loading, all related destination charges (DO han
and POD is received on the custom bill. If duty exemption: Apply for HS code approval with Dubai customs tariff department in Dubai trade
Receive pre-alert from customer/ airlines/agent by email with supporting documents. Customer will confirm mode of clearance as local. C
bill of entry will be available in emirates airlines/Dnata/agent counter. For Emirates airlines : all related destination charges (DO handling,
counter for collection of cargo. If inspection required, arrange for inspection booking through Dubai trade portal. After customs inspection
prepared thru Dubai trade to enter JAFZA gate. Once the vehicle reaches OSC premises, shipment will deliver to the CUSB customer and PO
If duty exemption: Apply for HS code approval with Dubai customs tariff department in Dubai trade portal. Once the HS code is approved,
For Radio Active Shipments : Prior to sign and submit custom bill, a copy of the view page, invoice/packing list will be forwarded to o
When the shipemnt is coming from ROW, receive pre-alert from customer/ courier companies by email with supporting documents. Custo
the supporting documents. If inspection required, courier company will do the needful. For DHL - Brokerage charges will be invoiced to OS
customer directly. If duty exemption: Apply for HS code approval with Dubai customs tariff department in Dubai trade portal. Once the HS
custom bill if National Media Council or Ministry of Health approval is required. Billing will be done as per OSC tariff.
Shipments from main land exporting to ROW by air (Dubai airports). Receive request from customer by email with supporting documents
When shipment coming from ROW to FZ. Receive shipment arrival notification from shipping agent/ customer via mail. If arrival notificatio
or receive original shipping documents. Check documents which should be as per SF requirements. If all the requirements are fulfilled - Iss
or Normal mode of clearance) as per customer’s mail request. Arrange DO collection – pay charges at DO counter or online transfer or ban
paid, DO is issued from agent or DO can be applied in Dubai Trade portal (as per some agent’s requirement). Process customs bill and pay
a) If FCL – MM team will issue token via Dubai trade to collect the container from port. After container is collected from port and offloaded
back to port.
b) IF LCL – Call agent’s warehouse to confirm any additional charges i.e. WH handing, storage, etc. and time of collection. Send docs set to
to SF team.
c) If Break Bulk – Prior to processing custom bill, call port authorities to check cargo readiness and location. Arrange for physical inspection
authorities for mapping and port related charges will be updated in Dubai trade. For vehicle: forward the custom bill copy and packing list
National Media Council or Ministry of Health approval is required. After receiving documents– bill back to customer with all the rechargea
When shipment coming from GCC countries to FZ. Receive shipment arrival notification from shipping agent/ customer via mail. If arrival n
copies) or receive original shipping documents. Check documents which should be as per SF requirements. If all the requirements are fulfil
(Urgent or Normal mode of clearance) as per customer’s mail request. Arrange DO collection – pay charges at DO counter or online transfe
charges are paid, DO is issued from agent or DO can be applied in Dubai Trade portal (as per some agent’s requirement). Process customs
back to port.
to SF team.
National Media Council or Ministry of Health approval is required.
After receiving documents– bill back to customer with all the rechargeable and OSC tariffs.
Free zone shipment moving to ROW/GCC via Jebel Ali sea port .Receive email request from customer with supporting documents ie, invoi
proof of export and the same will submit to Dubai customs. Billing will be done as per OSC tariff.
Free zone shipment moving to ROW via Hamriya port (Dubai).Receive email request from customer with supporting documents ie, invoice
booking will be done online. Bill of lading, Exit Entry certificate and DPC receipt should submit to OSC within 60 days as a proof of export a
When shipment coming from ROW to main land (Duty paid or duty exempted).Receive shipment arrival notification from shipping agent/
via mail (if to be cleared on copies) or receive original shipping documents. Check documents which should be as per SF requirements. If a
updated ETA. Set priority (Urgent or Normal mode of clearance) as per customer’s mail request. Arrange DO collection – pay charges at DO
shipping line. After all the charges are paid, DO is issued from agent or DO can be applied in Dubai Trade portal (as per some agent’s requi
back to port.
to SF team.
in Dubai trade portal. Once the HS code is approved, apply for duty exemption request on MOIAT portal. Once the request is approved, pr
National Media Council or Ministry of Health approval is required.
If Duty exemption bill is processed - Apply for HS code approval with Dubai customs tariff department in Dubai trade portal. Once the HS c
customer with all the rechargeable and OSC tariffs.
Shipments from main land exporting to ROW by Sea(Jebel Ali). Receive request from customer by email with supporting documents i.e, inv
tariff.
Shipments from main land to ROW on temporary basis with the validity of one year to return to main land as duty exempted. Receive ema
customs inspection booking online. OSC PRO will approach customs to complete the inspection procedures. Handover the original inspecte
Email request from customer to process for duty exemption bill.Receive original documents from customer. Cross check supporting docum
portal. Once the HS code is approved, apply for duty exemption request on MOIAT portal. Once the request is approved, process the custo
Email request from customer to process for duty exemption bill with supporting documents i.e, invoice/packing list, DA and COO. Issue SFI
the MOIAT portal. Once the request is approved, process the custom bill and include the request number in Dubai trade. After the bill is pr
Free zone shipment moving from Jebel Ali to main land/GCC permenantly. Receive email request from customer with supporting documen
Handover hard copy of documents to customer. Billing will be done as per OSC tariff.
Free zone shipment moving from Jebel Ali to main land permanently and revaluation is required either due to age of the material or scrap
i.e., invoice/packing list, DA and value summary of import bill of entries. Custom authority will visit OSC premises for inspection of materia
evaluation department will provide the re-evaluation amount endorsed with customs approval stamp and signature. OSC will change the v
list and DA) will be shared with the customer. Billing will be done as per OSC tariff.
Local items moving from Jebel Ali to main land as a scrap(Metal scrap/General waste/Metal chips/Refurbishment waste). Receive email re
OSC HSE department approval is required prior to the collection of scrap. Customer will arrange OSC approved scrap dealers for collection
London market scrap value which is approved by custom authority. Customer will send invoice/packing list and DA by email for processing
Shipment from free zone to local on duty exemption (for manufacturing). Receive email request from customer with supporting document
check supporting documents and process the custom bill and include the request number in Dubai trade. Handover custom bill copy to cu
Shipments from main land exporting to ROW by land. Receive request from customer by email with supporting documents i.e, invoice/pac
Shipment is coming from Dubai based free zone (eg: DWC to Jafza). Receive request from customer by email. Cross check supporting docu
Shipment is moving from Jafza to Dubai based free zone (Eg: Jafza to DMCC). Receive request from customer by email. Cross check suppo
certificate. Customer will take necessary customs stamp on the Exit/Entry certificate and will return to OSC for custom submission. Billing w
Shipment coming from main land to free zone. Receive email request from customer.Cross check supporting documets ie, invoice/packing
Shipment coming from GCC countries except Oman to free zone. Receive email request from customer/border clearing agents. Cross chec
email confirming that the shipment is cleared from the border with copy of Abu Dhabi custom bill. Thereafter, OSC will process the custom
agent to claim the standing guarantee and a copy of custom bill will handover to the customer. If Abu Dhabi customs bill is processed as te
Shipment coming from Oman to free zone by road. Receive pre-alert from customer by email with supporting documents. Customer will c
documents. After the cusoms bill is processed an online request will be made for truck release and custom inspection.OSC PRO will approa
Shipment coming from Yemen to Jebel Ali free zone. Receive email request from customer. Cross check supporting dcoumets ie, invoice/p
border with copy of Abu Dhabi custom bill. Thereafter, OSC will process the customs bill and once the shipmenmt reaches JAFZA gate, cust
as per tariff.
Free zone shipment moving from Jebel Ali to ROW/GCC via airport/sea port of other emirates.Receive email request from customer with s
Custom inspection booking should be made and shipment should be sealed in vehilce prior to the departure from Jafza. Exit/Entry certifica
For Free zone shipments customs bill is processed and exported by courier companies. Receive email request from customer with supporti
Courier companies will collect the shipment from customer's warehouse and custom bill is processed accordingly. Courier company will sh
Shipment will move from Jafza to main land for repair/project purpose and validity of this bill type will be 180 days (can be extended if it is
Custom inspection/stamp is required and inspection booking will be done thru Dubai trade portal. Billing will be done as per OSC tariff.
Receive email request from customer with supporting documents, ie, Invoice/packing list, TA bill copy with the custom stamp. Return to FZ
Once the shipment reach Jafa gate, customs inspection is carried out and obtain necessary stamp. Billing will be done as per Tariff.
Shipment went out of free zone to main land on temporary basis (TA bill) and did not return into free zone before the expiry. In such scena
supporting documents and process the custom declaration and the same will forward to customer via email. OSc will not process the decla
admission bill date. Billing will be done as per OSC tariff.
Free zone shipment movement with in the free zone (Jebel Ali). Receive request from customer by email and hard copies of original docum
email to customer. Billing will be done as per tariff.
Free zone shipment movement with in the free zone (Jebel Ali). Receive request from customer by email. Cross check supporting docume
Shipment moving from Jebel ali free zone to other emirates free zone. Receive emial request from customer with supporting documents ie
Prior to the departure of shipment,Jebel Ali custom inspection is required and shipment should be transported in covered vehicle enable c
Shipment coming from GCC to main land by road. Receive pre-alert from customer/ courier companies by email with supporting documen
according to the supporting documents. If inspection required, courier company will do the needful. For DHL - Brokerage charges will be in
shipments to customer directly. Obtain necessary approval/stamp on custom bill if National Media Council or Ministry of Health approval i
Shipment coming from Oman to main land by road. Receive pre-alert from customer by email with supporting documents. Customer will c
documents. After the cusoms bill is processed an online request will be made for truck release and custom inspection.OSC PRO will approa
Shipment coming from Oman to main land by road. Receive pre-alert from customer by email with supporting documents. Customer will c
and Oman customs bill). OSC will process import bill of entry according to the supporting documents. After the cusoms bill is processed an
be done as per OSC tariff.
Shipments from main land exporting to GCC by land. Receive request from customer by email with supporting documents i.e, invoice/pack
Importing shipments from Oman to main land on temporary basis. Shipment will move from Oman to main land for repair/project purpos
invoice/packing.Process the declaration. After the cusoms bill is processed an online request will be made for truck release and custom ins
Shipment is coming from main land to free zone or local shipments laying in free zone. Receive email request from customer. Cross check
Number of Transactions % of Overall
in a Month Volume for the
(Approximate) specific use case
3.53
150
3.53
150
11.78
500
0.35
15
0.47
20
0.24
30
6.12
260
7.07
300
0.35
15
0.35
15
0.24
10
0.35
15
2.36
100
1.18
50
4.71
200
0.82
35
3.53
150
0.24
10
2.36
100
0.12
5
0.47
20
0.24
10
0.12
5
0.47
20
0.47
20
12.96
550
0.12
5
0.35
15
0.12
5
5 0.12
0.24
10
0.24
10
2.36
100
1.53
65
0.71
30
0.12
5
0.24
10
3.53
150
4.48
190
3.53
150
0.47
20
3.77
160
6.60
280
0.24
10
0.24
10
0.12
5
0.12
5
60 1.41
0.71
30
160 3.77
Remarks
If the shipment is not collected within the specified time, storage charges will be applicable according to the local agent/carrier. Some scen
are not located in agents warehouse for collection. In such cases, only the available packages will be collected and deliver to the customer
be notified to the customer by email. Upon locating the missing package, agent/airlines will notify us and accordingly, shipment will be col
customer and obtain acknowledgment. In case, if the package is in damaged condition, will notify customer by email.
Courier shipments storage charges:- storage is applicable if the shipment is not collection from airports within 3 days of the arrival. If stora
are invoiced to OSC.
Exit/Entry certificate is mandatory for Transit out bills shipment going to ROW or GCC and should return within 60 days from the date of e
reminder is sent 10 days prior to certificate expiry to CUSB customer.
FCL- storage will be applicable on Dubai Trade portal (DP world) for standard container(20' or 40' or 45') if it is not collected within 5 days
have only 3 days from the vessel arrival date. Shipping line demurrage free time varies from 3 days to 14 days depending on the shipping t
LCL - storage will be applicable if cargo is not collected within free days which varies from 5 days to 14 days from
IMCO then there is no free time storage is applicable from the arrival date. Warehouse storage charges are paid at the time of cargo colle
BB shipments:- port storage is free for 14 days from the arrival for general carg
days free time only. Port storage charges will be paid via Dubai Trade portal prior to collection from port yard. Additional charges may occ
heavy lifts.
heavy lifts.
heavy lifts.
Parial duty is paid for low value items where the duty amount is less than the Ministry fee.
Parial duty is paid for low value items where the duty amount is less than the Ministry fee.
Exit/Entry certificate is mandatory for temporary admission bills going to mainland and should return 180 days from the date of export. An
sent 10 days prior to certificate expiry to CUSB customer.
Courier shipments storage charges:- storage is applicable if the shipment is not collection from agent’s warehouse within 3 days of the arr
then charges are invoiced to OSC.
Sl.No Test Case ID Test Case Service Type
(e.g. Abnormal
Cargo)
1 OSC_MM01 Hire of Crane/Crew Contract
(Normal operation carried Logistics
out with few exceptions)
2 OSC_MM02 Hire of Manpower (only Contract

manpower with few Logistics
exceptions)
3 OSC_MM03 Hire of 15 ton Forklift Contract

(Min. 2 hour billing) Logistics
4 OSC_MM04 Equipment/ Vehicles Contract

Logistics
5 OSC_MM05 Truck Unit Contract

Logistics
6 OSC_MM06 Hire of Contract
Equipment/manpower Logistics
(Over Time to be charged
to Customer)
7 OSC_MM07 Bundling Job Quotation job
8 OSC_MM08 Skidding Job Quotation/

Contract
logistics
9 OSC_MM09 Misc. Operation which Quotation/

includes Consumables Contract
Logistics
10 OSC_MM10 Rig Move Project
Logistics
11 OSC_MM11 Rig Move Daily

Operation
12 OSC_MM12 Rig Move Short term

Monthly
Rentals
13 OSC_MM13 Equipment/ Manpower Long term
monthly rental
14 OSC_MM14 Collection of Full Sea Freight FCL

container from Port. &
return
15 OSC_MM15 Handling of SF Container Sea Freight FCL

at OSC Yard or Customer
Location.
16 OSC_MM16 Empty Container Sea Freight FCL

Rejection
17 OSC_MM17 Collection of Loose Cargo Sea Freight LCL

from Agents Warehouses.
18 OSC_MM18 Offloading of Loose Cargo Sea Freight LCL
at Customer's
Warehouses.
19 OSC_MM19 Collection of Air Freight Air Freight

Cargo from Air Ports Cargos
20 OSC_MM20 Loading of Air Freight Air Freight

Cargo at Air Ports Cargos
21 OSC_MM21 Offloading of Air Freight Air Freight

Cargo at Customer Cargos
Warehouse
22 OSC_MM22 Service to OSC Inter Dept. Manpower/

vehicles
23 OSC_MM23 Service to OSC Inter Dept. Manpower/

(OSC Eng. Services ) vehicles
/Equipment
24 OSC_MM24 Maintaining /cleaning the Manpower/
Open Storage yard vehicles/
Magnet
Sweeper etc.
25 OSC_MM25 Supply of Diesel to OSC Equipment

Equipment Control
26 OSC_MM26 Supply of Diesel to OSC Equipment

Tenants Control
27 OSC_MM27 Maintining /cleaning of Equipment

OSC Fleet Control
28 OSC_MM28 maintaining Record of Equipment

Certification of Lifting Control
Gears.
29 OSC_MM29 maintaining Records of Dispatch office

Certification for
Manpower
30 OSC_MM30 Vehicle maintenance Equipment
Control
31 OSC_MM31 Storage allotment Storage space

Rentals
32 OSC_MM32 Storage Billing as per WO Storage space

Rentals
33 OSC_MM33 Barge/ Vessels Handling Contract

(Normal ) Logistics
34 OSC_MM34 Barge/ Vessels Handling Contract

(Direct Delivery) Logistics
35 OSC_MM35 Breakbulk/ Abnormal Contract
Cargo Handling Logistics / SF
36 OSC_MM36 Skip Hire Hire of Skip
37 OSC_MM37 Skip Clearance Skip Rental/

Clearance
Test Case Detail Description
Customer sent a request (SR)to provide 50 ton crane, 3 ton forklift with basket , 1x supervisor and 4 x riggers to load a 40'
container at 9.00 am, site location B-25 . Customer also provides a cost centre for the job. Dispatcher deployed the
requested equipment and manpower at the site at 9.00 am . Supervisor conducted Tool Box talk meeting and carried out
the operation. The Dispatcher closed the timing of 50 ton crane, forklift and manpower & crew pick up (FOC) used for
manpower pick and drop. General clerk/ Document Controller will prepare/post the charges for internal approval and
upon internal review ,this will be forwarded to customer for further approval. once its approved by customer , the
proforma invoice will be again reviewed and along with PO or Supporting document, it will be submitted to Finance dept
for further invoicing.
Customer request (SR)for hire of 4x rigger/general helper to work in the warehouse/yard. Dispatch office assigns riggers.
dispatcher also arranges transport to drop the assigned manpower to location/site. Upon completion of job manpower or
Customer reports back to OSC Dispatch office to close the timing.The dispatcher arranges the collection of manpower from
the site. General clerk/ Document Controller will prepare/post the charges for internal approval and upon internal
review ,this will be forwarded to customer for further approval. once its approved by customer , the proforma invoice will
be reviewed and along with PO or Supporting documents, it will be submitted to Finance dept for further invoicing.
Customer sends a request for 15 ton forklift to load the material at site- Baker Yard . Dispatcher checks the availability and
confirms back to Customer. Dispatcher arranges operator to the site at 9.00 am and operator completes the task in 30
minutes and informs back to Dispatcher. The Dispatcher close the timing. General clerk/ Document Controller will
prepare/post charges (for 15 ton forklift for min 2 hours as per the tariff )for internal approval and review ,this will be
forwarded to customer for further approval. Once its approved by customer , the proforma invoice will be reviewed along
with PO or supporting documents, it will be then submitted to Finance dept for further invoicing.
Customer sends a request for 50 to load the material at site- Baker Yard . Dispatcher confirms the booking back to
Customer however due to non-availability of 50 ton crane at the Site ,the dispatcher deployed 60 ton crane to meet with
Customer's requirement on time but the customer will be charged for 50 ton crane. Once the job is completed the
Dispatcher close the timing. General clerk/ Document Controller will prepare/post charges for internal approval and
review ,this will be forwarded to customer for further approval. Once its approved by customer , the proforma invoice will
be reviewed along with PO or supporting documents, it will be then submitted to Finance dept for further invoicing.
Customer sends a request for truck unit for towing purpose from point-a to point-b. Dispatcher confirms the booking back
to Customer . Once the job is completed the Dispatcher close the timing. General clerk/ Document Controller will
prepare/post charges for 40' trailer as there is no separate charges for unit head in tariff) internal approval and review ,this
will be forwarded to customer for further approval. Once its approved by customer , the proforma invoice will be reviewed
along with PO or supporting documents, it will be then submitted to Finance dept for further invoicing.
Customer sends a request for 90 ton crane, 3 ton forklift and manpower to load material at site- OSC Techno Park ,
Weatherford . Dispatcher assigns a Supervisor to inspect the job and confirms the requirement. Dispatcher checks the
availability and confirms back to the Customer. Dispatcher makes the arrangement to deploy the equipment and
manpower at Site at 1700 hrs , Site Supervisor Conduct Tool box talk prior commencing the operation and upon
completion of the task and the supervisor informs back to Dispatcher. the Dispatcher close the timing. General clerk/
Document Controller will prepare/post charges for the involved equipment and manpower (for min 4 hours for 90 ton
crane as per the tariff ) and manpower would be charged with OT as the job has been carried out after normal working
hours and additionally 1 ton pick up will be charged as pick & drop off manpower . Upon internal review ,the proforma
invoice will be forwarded to customer for further approval. once its approved by customer , the proforma invoice will be
reviewed along with PO/ Supporting documents, it will be then submitted to Finance dept for further invoicing.
Customer sends request for bundling for tubulars. Dispatcher / Snr. Supervisor arrange a Supervisor for job inspection. .
Upon inspection the Snr. Supervisor/ Snr. Dispatcher prepares a quote of Lumpsum amount. Upon acceptance of charges
and placement of order, the Dispatcher assigns the team to carry out the operation. The assign Supervisor conduct the
Tool Box talk prior commencing the operation. Dispatcher will enter the involved team/Equipment timing in system. Once
the operation is completed . The whole billing process will follow i.e General clerk/ Document Controller will prepare/post
the charges for internal approval and upon internal review ,this will be forwarded to customer for further approval. once
its approved by customer , the proforma invoice will be again reviewed and along with PO or Supporting document, it will
be submitted to Finance dept for further invoicing.
Customer sends a request to OSC MM team for job inspection to move machines inside the warehouse or out of ware
house. MM Snr. Supervisor inspects the required operation/location along with vendor representative. MM team will
coordinate with OSC purchase dept. to arrange vendor quotation. Vendors submit their quotation.MM Document
Controller will raise PR for PO for vendor. MM Representative prepare the quotation for Customer based on job
inspection and vendor's quotation. There are two types of charges involved i.e lumpsum charges on vendor's rates (along
with OSC Service Finance % in line with OSC tariff) and OSC operational team to be charged as per OSC tariff on hourly
basis. once the operation is completed. dispatcher will close the timing of whole operation. General clerk/ Document
Controller will prepare/post charges for the involved equipment and manpower in the system . Upon internal review ,the
proforma invoice will be forwarded to customer for further approval. once it’s approved by customer , the proforma
invoice will be reviewed along with PO or Supporting documents, it will be then submitted to Finance dept for further
invoicing.
Customer sends a request to OSC MM team to inspect the job for packing /wrapping pallets at OSC Top yard. MM
Dispatcher arranges Supervisor to inspect the job. Upon inspection MM provides quotation to customer for consumable
items only and the manpower or equipment to be charged as per OSC tariff. upon confirmation from Customer on
quotation. MM Dispatcher arranges team along with consumable items from stock to the site. upon completion of
operation dispatcher close the timing in the system and receives back the balance consumable item for store. General
clerk/ Document Controller will prepare/post charges for the involved equipment and manpower in the system including
consumables . Upon internal review ,the proforma invoice will be forwarded to customer for further approval. once its
approved by customer , the proforma invoice will be reviewed along with PO or Supporting documents, it will be then
submitted to Finance dept for further invoicing.
Customer sends a request along with Collie list to OSC MM team for meeting /job inspection for Rig Move. MM Snr.
Supervisor inspects the required operation/location along with vendor representative. Route survey to carried out along
with vendor. Get route survey report from vendor. involved OSC Purchase Dept. to obtain quotation from all the involved
vendors. Vendor submit their quotation.MM Document Controller will raise PR for PO for vendor. MM Representative
prepare the quotation based on job inspection and vendor's quotation. there are different types of charges involved i.e
lumpsum charges on vendor's rates/ trips rates (along with OSC Service Finance % in line with OSC tariff) and OSC
operational team to be charged as per OSC tariff on hourly basis. Various internal sections to be invovled like OSC C&F for
documentation, OSC HSE for safety, OSC Eng. for welding /cutting & OSC Security for Road permission etc. Once
quotation/ route survey / RTA Police permissions are obtained , the actual operation to be carried out. Petty cash to taken
in advance, IF to pay Toll charges at Sharjah or RAK. Trip Journey Management sheet to be prepared by Customer to hand
over to the driver. There will be different document to be prepared like toolbox talk , Risk assessment or lifting method ,if
required by Customer . (Risk assessment & Lifting Method to be obtained from vendor)once the operation is completed.
dispatcher will close the timing of whole operation. General clerk/ Document Controller will prepare/post charges for the
involved equipment and manpower in the system . Upon internal review ,the proforma invoice will be forwarded to
customer for further approval. once its approved by customer , the proforma invoice will be again reviewed and along with
PO or Supporting document, it will be submitted to Finance dept for further invoicing.
Once Rig has been moved to required Site, the Rig up/Rig assembly operation to be carried out. OSC will provide rates on
hourly basis for Equipment /manpower which are mentioned in OSC tariff (there may be discount % on OSC tariff rates, as
agreed basis, Management approval is must ) or 3rd party equipment if required. MM Dispatcher will arrange team at the
site on daily basis or team will stay at Rig Camp site. MM Supervisor or driver/operator will get time record sheet signed
from Rig representatives on daily basis ,based on the time record sheet , a Proforma invoice will be prepared. In General,
customer needs one combine proforma invoice for multiple days of multiple equipment including 3rd party
vehicles/forklift ,manpower ,cherry pickers , consumables. Upon completion of operation dispatcher close the timing in the
system and receives back the balance consumable item for store. General clerk/ Document Controller will prepare/post
charges for the involved equipment and manpower in the system . Upon internal review ,the proforma invoice will be
forwarded to customer for further approval. once its approved by customer , the proforma invoice will be reviewed along
with PO or Supporting documents, it will be then submitted to Finance dept for further invoicing.
Customer sends request to provide 90-ton crane & 15 ton forklift on monthly rentals on 24/7 basis for during the Rig
Project only. MM representatives submit the quote for the said equipment on monthly basis on fixed rates. Terms &
conditions can be with fuel and without fuel. Customer to provide advance PO for monthly hire equipment and at the end
of the month MM document controller/ General Clerk prepares the proforma invoices for OSC accounts dept for further
billing along with the supporting documents. PO/ CC etc.
Customer sends request for monthly rentals long terms basis. MM team review the request to find out if the equipment
can be leased from the existing fleet or new purchase to be made. if new purchase to be made then MM to coordinate
with OSC Purchase for quote/availability of the equipment from market. Once rates are available then MM representative
submit the quote for the said equipment on monthly basis with terms & conditions i.e with fuel and without fuel and total
working hours/days etc. once rates are agreed with/by Customer. If new purchase to be made, then PR to be created for
procurement through purchase Dept. after all formalities an Agreement/Contract is to be prepared for long rental. Once
the equipment /manpower is leased then at the end of the month system will created auto proforma invoice and MM
representative will review the proforma invoices and if necessary , changes to be made. Then final Proforma invoice to be
submitted to OSC accounts dept. for further billing along with the supporting documents. PO/ CC etc.
OSC C& F dept. hands over the documents to OSC MM and raises the SR to clear one or multiple containers from Port. MM
Dispatcher acknowledge the SR. Dispatcher will check the avaiability/plan the trailers for collection from Port. E-Token will
be prepared from DP World Portal, DP world will provide slot timing to pull out the containers from Port. at given timing
MM will dispatch trailer to Port for the collection. Once the container has reached the location then MM will arrange team
for handling the container. There will be no Proforma invoice creation as this collection & return of containers belongs to
OSC C& F dept. Proper entry of invovled vehicles/ manpower will be recorded in the system.
Once the SF container's SR created & documents are handed over to MM for collection of containers. MM presentative
will coordinate with Customer to raise the SR or MM representative will raise SR on customer's behalf to handle the
containers. Dispatcher will assign the team to offload the container and unstuff it at the location. Prior to off load
container tool Box talk to be conduced and after grounding the container '' Container Checklist List'' to be prepared.
Dispatcher will also check the slot timing to return the empty container back to Port. once slot timing is available on the
same day then the same SR will be used for reloading of the empty container then the container will be loaded and
transport back to Port. Dispatcher will note down the equipment /manpower used on the job their timing etc in the
system. Document Controller/ General clerk will prepare the charges/proforma invoice for internal review and customer
consent. once approval by customer it will be further forwarded to OSC Account section for final invoicing.
There is one scenario wherein once the empty container is loaded and taken to the Port. The Port/ MCRC inspection don’t
accept the container due to some damages. The container to be offloaded at OSC Yard and OSC MM team coordinate with
OSC C&F for agent acceptance letter and also obtain the DO extension if DO is expired. Dispatcher deploy the team to
offloaded the containers back in OSC yard. Once the Agent provides the acceptance letter or DO is extended then MM
team again redo the whole process of preparing the e-token, loading the container again onto the trailer to return back to
the Port. The redo of job-related charges are not being charged to Customer so far. (but intend to charge the redo job to
customer in future)The related charges are booked under Sea Freight section for the involved equipment /manpower.
OSC C& F dept. hands over the documents to OSC MM and raises the SR to clear one or multiple companies’ loose cargos
from agents warehouse ,mostly within Jebel Ali . MM Dispatcher acknowledge the SR. Dispatcher will check the
availability/plan the trailers for collection of loose cargo. The collection can one shipment one trailer or multiple shipment
on one truck. Once the cargo is delivered to Customer warehouse ,the customer has to acknowledge the delivery. There
will be no Proforma invoice creation as this collection comes unders to OSC C& F dept. clearance package.
Once MM team receives the SR/Document from C& F dept. then Dispatcher coordinate with Customer for collection of
their cargo from agent WH. Disptacher to know the location of delivery from Customer and also to know offloading to be
done by Customer or OSC MM. If the offloading is done by Customer then there is no need of any SR as there will be no
offloading charges and if the Customer needs OSC to offload the cargo then SR to be raised by Customer requesting for
offloading the cargo. Dispatcher will arrange suitable equipment/manpower for offloading of cargo and related cost will be
posted in system. Document Controller/ G. Clerk to prepare Proforma invoice for Customer approval / once approved by
Customer and internal review . OSC Finance to create final billing.
OSC A& F section will raise the SR to provide one or multiple vehicles at different location i.e Dubai Airport T-1 & T2 or
DWC. MM Dispatcher acknowledge the SR. Dispatcher will check the availability/plan the trailers as per the request. if any
vehicles to be hired from 3rd party, then MM team will coordinate OSC Purchase Dept. for hire of vehicles and PR will be
raised by MM section. Air Freight Section Team will manage the provided vehicles as per their convenience either to load
one shipment on one trailer or multiple shipment on one truck as trailers are under their supervision. There will be no
Proforma invoice creation as this AF cargo transportation comes under AF clearance tariff. All vehicles related cost posted
under Air Freight section on hourly basis.
OSC A& F section will raise the SR to provide crane and crew at Air Port for loading of AF cargo onto trailer. MM Dispatcher
review the request and book/arrange the suitable team at the required location i.e Air Port Dubai T-1/T2 or DWC or
Sharjah Air port. Once the job is completed the dispatcher closes the timing in the system and Document Controller post
charges for further review and internal approval. the proforma invoice is shared with the customer for their approval.
Once approved by Customer and after attachning the supporting document the proforma invoice is being sent to OSC
Finance for final billing.
Once AF trailers reach to OSC Jebel Ali from Different locations with different customer cargo. The driver reports to MM
Dispatch and AF Team who is stationed in C&F office. Air Freight Team review the document and assign the representative
to distribute the cargo to concernd customer. if Customer requires cargo to be offloaded by MM team than SR to be
created by MM representative or Customer. required forklift/manpower will be arranged for handling the cargo at site.
Once the job is completed the Dispatcher will close the time in system and Documet Controller will post /preapre the
proforma invoice for internal review. upon itnernal review the proforma invoice will be shaed with Customer for their
approval and later will be released to OSC Finance along with PO /supporting document for final invoicing.
OSC- A , an inter-dept. create SR to provide 2x helper to pack files into cartons and shift to store room. Dispacher review
the request and upon availablity the team is assigned for the requested job. Dispatcher will close the timing of involved
manpower and pick up. Genenal clerk will post the related cost in the system. there will be no proforma invoice due inter-
depatment. the charges/costing will be managed by OSC Finance Dept. as discussed in the Oracle meeting.
OSC Eng . Services create SR for equipment/ Manpower /vehicles to be provided at given location. Dispatcher review the
request and arranges a Supervisor for job inspection and upon Supervisor feedback, the dispatcher plans the operation
accordingly. If the required equipment /manpower are avaialable from OSC fleet or if 3rd party are required than MM
section will coordinate with OSC Purchase dept. section of required equipment however the PR will be rasied by OSC Eng.
Services. once the job is compelted , Dispatcher will close the timing in system , General clerk will post realted charges
which will be reviewed internally. the proforma invoice will be shared with OSC Eng. services for their review and cost
analysis. the charges/costing will be managed by OSC Finance Dept. as discussed in the Oracle meeting.
Shift In-Charge visits the yard and found that Open storage area needs cleaning and rearrangement and informs
Dispatcher to book the required forklift , manpower and magnets sweepers etc. to clean the yard. Dispatcher will raise the
SR for this job. once the team is assigned/deployed on the job. Dispatcher will post the sale part and upon compeletion,
the Dispatcher will close the job in the system. Document Controller will follow the billing procedure as usual but there will
not be proforma invoicing as this is MM department job as part of house keeping.
OSC have multiple locations wherein OSC Equipment are stationed i.e OSC Main yard, OSC Top Yard, Baker Hughes yard,
OSC Techno Park and OSC DIC yards. Every day morning when the equipments are being checked by operators/drivers and
if fuel is required then the operator will inform Dispatcher/ Equipment Control representative for refilling the diesel into
the vehicles. Dispatcher assigned competent driver (who is authorized to drive). The driver will fill the fuel and will
maintain the delivery quantity record on record sheet. Diesel consumed in OSC Equipment records to be provided to
Facility Dept. every end of the month for costing purpose. once the whole job is over, the dispatcher will close the in/out
timing of diesel tanker. Document Controller will record the timing for 3 ton p/up and post the entry. there is no proforma
invoicing as this is MM Dept.. job to avoid delay in operation and restrict equipment movement to fuel station.
Customers send SR for delivery of diesel i.e 60 litres to OSC Techno Park at 9.00 am. Dispatcher will assign competent
driver (who is authorized to drive) to supply the required quantity to customer. Once the diesel delivery is made , the
driver will mention the quantity on delivery record sheet. Dispatcher will close the timing. The Document Control will
prepare the proforma invoice for delivery only. The diesel quantity will be notified to OSC Facility Dept. by OSC Equipment
Control team for billing purpose and Facility Dept. Will charge to Customer directly.
Equipment Control has set schedule to clean /wash all the equipment in the fleet and informs the Dispatcher about the
schedule list by email every day. Dispatch assigns driver/operator /manpower for taking the assigned vehicles to wash bay
for washing /cleaning. once the job is completed , The time of involved team will be closed in system. Document Control to
post the charges in system. No proforma invoice to be created as the job belongs MM dept. job as to keep own fleet
clean /tidy.
Equipment Control representative to maintain the record of all lifting gears with the unique IDs , location , i.e placed in
cranes/equipment or in store etc. every lifting gears is being inspected, recertified & colour coded on periodic basis hence,
their validity to be record in the system and if in case any lifting gear got damaged or got rejected by Inspector , it should
be taken off operation with remarks for future reference and replaced lifting gears should be provided and with remarks as
replacement of so and so lifting gear. any replacement of rejected /damages lifting gears should have approval process
from Seniors. Equipment Control should have an overview report of all the lifting gears with their validity dates/ their
certification year history and alerts should be set prior to expiry or recertification.
There are many passes/ IDs /Trainings/competency Certificates with each MM individuals and each has validity /expiry
dates. MM Dispatch Office to maintain all record for each employee along with the attachment toward. In case of any
requirement, it can be retrieved from the system. system to give prior alerts for each expiry to coordinate with HR for
training or personal to renew. overview of whole dept. with their relevant certificates to be available for review and
access.
Equipment Control receives call from driver/operator for required maintenance work . Equipment Control representative
raised request to Workshop with breakdown details. Once workshop confirms the request to place the veh. /Equip. to
workshop . Equipment Control will internally coordinate with Dispatcher to place the veh./Equip. to workshop. The
equipment to be considered breakdown and ''Out of Operation'' for Dispatch office. upon completion of maintenance
work , the workshop team will inform Equipment Control and who will further coordinate/inform Dispatch for further
arrangement to take out the vehicle from workshop.
Customer sends request to provide Open storage area at OSC Top yard, MM representative check the availability. if
customer has specified the required area than the MM representative goes along with the customer to the yard and allots
the area after marking/measurement in SQM . MM representative prepares the storage agreement and after internal
approval , the customer has to approve it. once all approvals obtained/ internal summery update. Document Controller
will post it for Automated billing process but billing will be reviewed and released by MM representative.
Customer sends request to provide Open storage area at yards on temporary basis, MM representative check the
availability. if customer has specified the required area than the MM representative goes along with the customer to the
yard and allots the area after marking/measurement in SQM . MM representative prepares the storage agreement and
after internal approval , the customer must approve it. once all approvals obtained/ internal summery update. The
Document Controller creates Proforma invoice for provided area and after interna review /approval. the Proforma invoice
to be shared with Customer for Approval and then it will be sent to Finance Dept. for final invoicing.
Customer or OSC Supply Vessel section sends a request for unloading or loading of vessel /barge at Berth-56 on normal
manner. Customer/ OSC SV team share cargo manifest with MM team to make the arrangement of vehicles and MM team
submit rates/ quotes based on cargo /collie list. If unloading/loading is not done by DP World, then MM team to
coordinate with SV to arrange DP permission to enter the crane /manpower insider the Port. SV will be provided Gate
Advice to allow OSC trailers inside the Berth area.( MM Dispatcher to coordinate with OSC Purchase for 3rd party hire, if
required. )Once trailers are loaded with vessel cargo the trailer must approach shed to obtain out gate pass. upon arrival
of trailer at OSC Facility, the Dispatcher allots suitable crane and manpower for offloading the cargo inside Customer
allotted area. Upon completion of job OSC Dispatcher close the timing. The dispatcher arranges the collection of
manpower from the site. General clerk/ Document Controller will prepare/post the charges for internal approval and upon
internal review ,this will be forwarded to customer for further approval. once it’s approved by customer , the proforma
invoice will be reviewed and along with PO or Supporting documents, it will be submitted to Finance dept for further
invoicing.
Customer or OSC Supply Vessel section sends a request for unloading or reloading of vessel /barge at Berth-56 on 24 hours
basis or Direct Delivery basis. Customer/ OSC SV team share cargo manifest with MM team to make the arrangement of
vehicles and MM team submit rates/ quotes based on cargo manifest /collie list. If unloading/loading is not done by DP
World, then MM team to coordinate with SV to arrange DP permission to enter the crane /manpower insider the Port. SV
will be provided Gate Advice to allow OSC trailers inside the Berth area. once trailers are loaded with vessel cargo the
trailer must approach shed to obtain out gate pass. upon arrival of trailer at OSC Facility, the Dispatcher allot suitable
crane and manpower for offloading the cargo inside Customer allotted area. Upon completion of job, Dispatcher close the
timing. The dispatcher arranges the collection of manpower from the site. General clerk/ Document Controller will
prepare/post the charges for internal approval and upon internal review ,this will be forwarded to customer for further
approval. once it’s approved by customer , the proforma invoice will be reviewed and along with PO or Supporting
documents, it will be submitted to Finance dept for further invoicing.
Sea Freight sends request to MM to inspect the Breakbulk cargo at Berth-42 , MM /SF representatives conduct inspection
after obtaining permission from Port Authority. Supervisor informs the requirement to Dispatcher for transporting the BB
cargo from Port to OSC. once SF hands over the Document to MM , then Dispatcher checks the availability in the fleet and
arranges the suitable transport for BB. in case any 3rd party involvement is needed that will be routed through purchase
dept. upon completion of cargo collection, MM team will charge only offloading the cargo if Customer request for
offloading. NO transportation to be charged as its part of SF clearance scope. if 3rd party vehicles are hired for BB then
MM will raise the PR by using the SF reference and charge code. for handling the usual billing process will follow.
Customer sends a request to OSC MM team for hire of skip. Customer mentions the skip size , purpose of skip , duration of
skip (temporary i.e for few moves or permanent hire i.e yearly rental )and location ,where to place the skip. OSC MM
team coordinate with OSC Purchase Dept. for hire of skip from vendor Imdaad or quotation. MM team to share the Skip
Quote with Customer to take the approval for further process. once quote is approved by Customer, OSC Purchase to
coordinate with Imdaad for delivery of skip. at the end of the year Imdaad send yearly rental invoice for payment purpose.
MM representative will prepare the invoice for OSC account's further action.
Customer sends a request for Skip clearance , mentioning skip number , skip location and type of waster to be cleared. OSC
MM team will coordinate with Imdaad team through Imdaad call centre to book the clearance of said skip. Imdaad team
will come and collect the skip from the location and will report to MM Dispatch office for collection acknowledge. MM
representative will confirm the Collection Acknowledgement on imdaad tablet (Device) electronic signature. at the end of
the month Imdaad account team share invoice along with collection acknowledge for billing. MM representative will SIV in
system for account payment process.
Number of Transactions in % of Overall Volume for the
a Month specific use case
Approx. 300
Approx. 300
Approx. 90-100
Approx. 40-50
Approx. 10-15
Approx. 50
Approx. 5
Approx. 2-3
Approx. 15-20
Approx.- 1-3
Approx. 10-15 in total
Approx. 150-200
Approx. 150-200
Approx. 40-50
Approx. 150-175
Approx.- 30-50
Approx. 140-150
Approx, 1-3
Approx.-30-50
Approx. 40-50
Approx. 80-100
Approx. 30
Approx. 40-50
Approx.15-20
Approx. 25
Approx. 140-150
Approx. 5
Approx. 6-8
Approx. 1
Approx. 1
Approx. 5
Approx. 5-7
Approx. 80-100
Remarks
(1) Upon job assesment it is found the weight of the material is more and a higher capacity crane would
require for this. (2) The Cost Center / PO number has been changed from Customer even after proforma
invoice is created. (3) Hilux pick up 1.5 ton is being used for manpower pick/drop to/from work site which
is non-chargeable. (4) If required, OSC Purchase Dept. can be approached for 3rd party hire. (5)Mob & De-
Mob of the crane/forklift/manpower to be charged ,if requirment to deployed out of OSC premises.
(1) there may be different timing for rigger i.e 2x riggers are required for extra hours. (2) Hilux pick up is
being used for manpower pick/drop to/from work site which is non-chargeable. (3) Cost Center / PO
number has been changed from Customer even after proforma invoice is created. (4)Mob & De-Mob of the
manpower to be charged ,if required to deployed out of OSC premises.
(1) As per OSC tariff 15 ton forklift is to be charged for min. 2 hrs but actually it has worked only for 1 hour.
So overlapping could happened whilst planning/execution 2nd operation. (2) Cost Centre / PO number has
been changed from Customer side proforma invoice is created (3) Mob & De-Mob of the forklift to be
charged ,if required team/equipment to be deployed out of OSC premises.
(1)this type of scenarios are being repeated frequently as we provide 130 ton crane for charge of 110 ton
crane or 90 ton crane is being provided for charge of 75 ton crane . 15 ton crane forklift is being provided
for charge of 10 ton crane forklift. This is also applicable to provide 40' trailer in place of 20' truck or a 20'
truck in place of 15 ton/ 10 ton crane truck. This is due to different locations /limited fleet, road rules and
utilize own fleet in maximum and avoid hiring from 3rd party..
(1)this type of scenarios are being repeated frequently as we provide 130 ton crane for charge of 110 ton
crane or 90 ton crane is being provided for charge of 75 ton crane . 15 ton crane forklift is being provided
for charge of 10 ton crane forklift. This is due to different locations /limited fleet and road rules etc.
(1) OT rates applicable for manpower/ pick & drop of operator to be charged. (2) 90 ton crane ,min. charge
is for 4 hrs. but can be released two 2 hours. So overlapping could happened whilst planning/execution of
2nd job. (3) Cost Center / PO number has been changed from Customer side proforma invoice is created.
(4) Mob & De-Mob of the crane/forklift/manpower to be charged ,if required to deployed out of
OSC premises.(5) Lifting gears/spreaders/ counter weights transportation charged if the operation carried
out of OSC premises but non-chargeable if operation happens within OSC yards.
(1) Job may get delayed due to customer sudden plan/quantity change. (2) in case of any standby due to
delays from Customer end the standby charges to be billed to customer additionally.( 3) some times only
vendor is involved in packing job however at time of packing if they need any assistance of OSC Equipment
for moving and shifting then Customer to be informed while operation is in progress.
Exceptions:- (1) If the job prolongs more than the specified hours mentioned in quote then pro-rata rates
will be applicable. (2) Mob & De-Mob of the crane/forklift/manpower to be charged ,if required team
/equipment to be deployed out of OSC premises.(3) for 3rd party hire equipment MM to informs /arrange
gate pass from OSC Security to allow them to enter OSC premises.
Exceptions:- 1) Consumable items are used from the current stock. 2) Even though consumable items are
used but Purchase Dept. is not involved directly. 3) NO PR is raised for consumable item. (4) Some cases
3rd party vendor involved for carrying out packing /strapping. (5) for 3rd party hire equipment /team ,
OSC MM to informs /arrange gate pass from OSC Security to allow them to enter OSC premises.
Remarks & Requirement:- a) Route Survey , JMF, Tool Box Talk, Lifting Plan, Risk assesment , Police
permissions to be attached with SR. (2) Quote / PO to be attached with SR for
future references.(3) for 3rd party hire equipment MM to informs /arrange gate pass from OSC Security to
allow them to enter OSC premises.(4) Since Rig Move is a Project and OSC different Dept. are involved and
providing their services to Customer however sometimes Customer needs one invoice of all OSC services
and provides one PO for all different WOs or different Dept.
(1)Usually monthly charges are fixed due 24/7 basis however due breakdown charges may decrease. (2)
Mob & De-Mob of the equipment to/fro site to added.
1) Charges can be added due to extra hours work then the agreed period. 2) charges can be less due to
breakdwon. 3) There can be additional charges if any additional devise to be added . 4) there can be
additional charge due to any other reasons like PCR test etc.
Exceptions:- 1) The trailer used for Collection of full cotainer from Port & return empty cotainer back. The
charges will be posted to C &F as it comes under clearance. 2) There will be no Proforma invoice like out
side customer due to intra-dept. (3) for 3rd party hire trailers MM to informs /arrange gate pass from OSC
Security to allow them to enter OSC premises.
(1) While handling the material if any damage to material found that needs to be informed to Customer and
approval to be obtained to proceed. Written approval is mandatory to avoid future conflicts and to be
recorded at SR for future reference. (2) Checklist of the container to attached with SR for Customer review
and acknowledgement to informs damages found in container.
(1)There is no Profroma invoice for the whole operation as these charges are psoted to intra-dept. so far.
(2) Empty Container Checklist to be prepared and shared with the customer prior to load the container.( 3)
There may be some expense/ charges to be paid at th Port to MECRC for inspection/ damage repair which
are taken cash from C&F Dept. and reciept to be returned back to C&F.
(1)if the cargo is damaged then the driver informs the Dispatcher about damage and the Dispatcher has to
communicate with the concerned customer for their approval or any other action. (2) C&F Dept. checks
with Agents for handling/ storage charges to be paid at the time of collection. if yes, then C&F dept.
provides cash to MM and Dispatcher give the cash to driver who pays it to agent at the time of collection
and obtains the payment invoice from agent and the same invoice has to be submitted to C&F dept. by
Dispatch office.(3) customer need to Acknowledge the Delivery in C&F SR.
(1) for 3rd party hire trailers MM to informs /arrange gate pass from OSC Security to allow them to enter
OSC premises.
(a)If 3rd party hire is required that will be routed through OSC Purchase Dept. (2) if Loading is to be charged
by A&F senction then MM team will post the equipment /manpower to OSC AF section internally.
(a)If 3rd party hire is required that will be routed through OSC Purchase Dept.
Similar request can be through from OSC HSE team sends request to collect waste from main facility to OSC
Top Yard HSE Designated area or rearrangement/segeration Hazardous Waste at OSC Top Yard.
(1) For Transportation of High volum cargo ,JAFZA/ Police Permissions with escort are required which to be
arranged through OSC Security Dept. (2) If Route Survey is required that will be done accordingly.
(1) in case any metal waste, an request for disposal to be generated and the disposal should done through
HSE/ C &F and Facility Dept.
(1) OSC Diesel tanker capacity is 1000 Gallons and the fuel is taken in advance from OSC Fuel Station and
every month consumption details are given to OSC Facility representative i.e vehicle/ Equipment reg
number and qunatity consumed.
(1) Delivery charges Dhs.100/- to each customer and it may vary depending on the location, if its out of OSC
premises then quote will be provided for delivery charges.
1- All the certification to be uploaded in the system for easy access & centralized record.(2) Rejection
reports to be attached against rejected lifting gears.
Storage area allotment can be in OSC Top Yard, OSC Techno Park, OSC DIC Yard. (1) If the Customer has
already existing space and wants to extend the same than additional space provide will be charged and
existing agreement will be revised. (2) for any new area there will be seperate agreement. (3) Some
scenario, MM representative informs the Customer that there is no space in his existing area so he requires
to request for more/additional area which will be provided accordingly.
This is applicable when customer needs an area for temporary basis or billing to be done with Cost Center
which may change every month as per customer internal costing.
(1) Loading of barge / Landing Craft need Surveyer Inspection and upon completion of loading a Survey
report to be attained. (2)if required, Lashing material to be outsourced for barge / Landing Craft once
material is loaded. (3) Hot Work Permits to be attained. (4) MSDS to be obtained from Customer and HSE
permission/ NOC is required for handling for any chemical /lubes etc.
(1) Loading of barge / Landing Craft need Surveyer Inspection and upon completion of loading a Survey
report to be attained. (2)if required, Lashing material to be outsourced for barge / Landing Craft once
material is loaded. (3) Hot Work Permits to be attained. (4) MSDS to be obtained from Customer and HSE
permission/ NOC is required for handling for any chemical /lubes etc.
(1) All Hazardous Waste collection to be cleared through HSE dept.
During Oracle session it was discussed that skip clearance should not be part of MM as this is facility related
job and should come under Facility dept. If it so then kindly finalize and put process for it.
Last Updated Date : 15/03/2022
Sl.No Test Case ID Test Case Declaration Type OSC Move
Perspective
1 OSC_EM01 Import to CW from FZ IM9 Import
2 OSC_EM02 Export to CW from FZ EX8 Export

Test Case Detail Description Number of Transactions in a
Month
A CUSB customer has raised a customs clearance RFS for 2 FCL 40DC
containers from US to JAFZA, Dubai. The supplier has shipped the
materials.OSC file the Customs Declaration with Dubai Customs
Electronically and also arranged the local transportation from AEJEA to
OSC Main location. OSC Material Movement team will use their vehicle for
the movements. Once the Import Declaration response received Dubai
Customs eletronically and succesfully, the Import BOE details should be
available in E-Mirsal.
A CUSB customer has raised a request to export customs clearance to

Rotterdam from the Free zone.Customer will upload the order in the CUSB
Portal with a valid Import BOE Reference. The E-Mirsal application
automatically matched the Import BOE Details with Export Invoice Lines
and its approved by OSC. Post approval, the customs clearance RFS is
created in OTM as Order Release. Once the declaration is filed
electronically with Dubai Customs successfully, the Declaration response
and BoE details are updated aganist E-Mirsal Export Invoice
% of Overall Volume for the specific use case Remarks

OSC Logistics CF - MM and E-Mirsal Test Scenarios and Test Cases Template

Uploaded by

Copyright:

Available Formats

OSC Logistics CF - MM and E-Mirsal Test Scenarios and Test Cases Template

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

OSC Logistics CF - MM and E-Mirsal Test Scenarios and Test Cases Template

Uploaded by

Copyright:

Available Formats

Last Updated Date : 08/04/2022

Sl.No Test Case ID Test Case Declaration Type

4 OSC_CF04 FZ Transit In from GCC and other Emirates FZ and

5 OSC_CF05 FZ Transit In from GCC and other Emirates FZ and

FZ Transit In from GCC and other Emirates FZ and

7 OSC_CF31 FZ Transit Out

8 OSC_CF34 FZ Transit Out

9 OSC_CF07 Import Statistical Declaration

11 OSC_CF09 Import Statistical Declaration

12 OSC_CF44 Export Statistical Declaration

13 OSC_CF11 Import to Local from ROW

14 OSC_CF12 Import to Local from ROW

15 OSC_CF13 Import to Local from ROW

16 OSC_CF41 Export from Local to ROW

19 OSC_CF32 FZ Transit Out

20 OSC_CF36 FZ Transit Out

21 OSC_CF16 Import to Local from ROW

22 OSC_CF42 Export from Local to ROW

23 OSC_CF48 Temporary Export from Local to ROW

24 OSC_CF17 Import to Local from FZ

25 OSC_CF18 Import to Local from FZ

26 OSC_CF38 Import to Local from FZ

27 OSC_CF39 Import to Local from FZ

29 OSC_CF46 Import to Local from FZ

30 OSC_CF43 Export from Local to ROW

31 OSC_CF20 FZ Transit Between Dubai based FZ

32 OSC_CF21 FZ Transit Between Dubai based FZ

33 OSC_CF22 FZ Transit In from GCC and other Emirates FZ and

FZ Transit In from GCC and other Emirates FZ and

35 OSC_CF24 FZ Transit In from GCC and other Emirates FZ and

36 OSC_CF25 FZ Transit In from GCC and other Emirates FZ and

37 OSC_CF33 FZ Transit Out

38 OSC_CF35 FZ Transit Out

39 OSC_CF26 Temporary Admission from FZ to Local

40 OSC_CF27 Return to FZ after Temporary Admission

41 OSC_CF28 Import to Local After Temporary Admission

42 OSC_CF29 Transfer within a FZ

43 OSC_CF30 Transfer within a FZ

44 OSC_CF37 Import for Re Export to Local from FZ

45 OSC_CF10 Import Statistical Declaration

46 OSC_CF49 Import Statistical Declaration

47 OSC_CF50 Import Statistical Declaration

48 OSC_CF45 Export Statistical Declaration

50 OSC_CF19 Export from Local to FZ

Air (Calogi) Import

Air (Emirates Sky Cargo & Agents) Import

Air (Courier) Import

Air (Calogi) Import

Air (Emirates Sky Cargo & Agents) Import

Air (Courier) Import

Air (Courier) Export

Air (Calogi) Import

Air (Courier) Import

Air (Calogi) Import

Air (Emirates Sky Cargo & Agents) Import

Air (Courier) Import

Land (Duty Exemption clearance - From other Import

Land (Duty Exemption clearance - From OSC Import

Land (Customs Revaluation) Export