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1.STEPS OF COMPETENCY MAPPING(C.

M)
Competency mapping is the process of identifying, analyzing, and measuring an individual's
competencies and skills to match them with the requirements of a specific job or role. Here
are the typical steps involved in competency mapping:

1. Define the purpose: The first step in the process is to define the purpose of
competency mapping. This includes identifying the target group, the competencies
required, and the expected outcomes.
2. Identify job roles: The second step is to identify the job roles or positions for which
competency mapping is required. This involves understanding the job requirements,
responsibilities, and duties.
3. Conduct job analysis: The next step is to conduct a thorough job analysis for each
identified role. This involves identifying the required competencies, skills,
knowledge, and experience needed for successful performance in the role.
4. Identify competencies: The next step is to identify the competencies required for each
job role. Competencies can be categorized as technical, behavioral, or managerial.
5. Develop competency dictionary: Once the competencies have been identified, the
next step is to develop a competency dictionary. This is a comprehensive list of all the
competencies required for each job role.
6. Assess competencies: The next step is to assess the competencies of the individuals in
each job role. This can be done through various methods such as interviews, self-
assessment, and feedback from peers and supervisors.
7. Analyze gaps: After the competencies have been assessed, the next step is to analyze
the gaps between the required competencies and the existing competencies of the
individuals.
8. Develop training and development plans: Based on the analysis of gaps, the next step
is to develop training and development plans to bridge the gaps and improve the
competencies of the individuals.
9. Monitor progress: The final step is to monitor the progress of the individuals in
improving their competencies and skills. This can be done through regular
assessments and feedback.

Competency mapping is an ongoing process, and the above steps need to be repeated
periodically to ensure that the competencies of the individuals are aligned with the job
requirements.

LEVELS of competence with examples


Here is an in-depth look at the four stages of competence and examples of
what each might look like in the workplace.

1. Unconscious incompetence
2. Conscious incompetence
3. Conscious competence
4. Unconscious competence
1. Unconscious incompetence

This is the stage where you don’t yet know the degree of your incompetence. In
other words, you don’t know what you don’t know. This stage is generally the
most challenging, as you are unconscious of the fact that there are areas that
need improvement or things you need to learn. People in this stage can’t
recognize problems as they occur, so they generally don’t ask for help.

2. Conscious incompetence

This is where you start to develop an awareness of what you don’t know. This
stage can be uncomfortable because you must acknowledge your
shortcomings. However, recognizing your shortcomings also motivates you to
move forward and learn the skill so you can move beyond this stage as quickly
as possible.

3. Conscious competence

After dedicating yourself to the improvement of a skill through formal training,


repeated practice and participation, competence grows and starts to show. At
this stage, you have learned and practiced enough to perform a task with a
degree of quality and independence. The task does take focus and attention
that makes you slower than it would for someone more skilled. There is also a
performance risk from distractions and possibly deadline pressure. In other
words, if you lose your focus, your ability to perform the task may suffer. 

In this stage, your team member has developed the skills to write the articles
and optimize them for Google search results. However, they are still relying on
a checklist to ensure they don’t miss anything, and they have to remain focused
to be most successful at the task.

4. Unconscious competence

In this final stage, you have now internalized the knowledge you need to
perform a task and perfected your practical skills. You also no longer require
concentration or active thought. You can complete the required tasks with ease
and speed. You are also capable of mentoring team members who are in an
earlier stage of the learning model.

When your team member has reached this stage, they have mastered writing
for search results and can do so with ease. They understand the advanced
strategies to be successful at the task and are training other team members to
help them. 
CATEGORIES OR LEVELS IF EMPLOYEE ENGAGEMENT

Employee engagement refers to the emotional and psychological


connection employees have with their work, colleagues, and organization.
Here are some types of employee engagement:

1. Emotional Engagement: Emotional engagement is when employees


feel a deep connection with their work and their organization. They
are emotionally invested in their work and are passionate about what
they do.
2. Behavioral Engagement: Behavioral engagement is when employees
are fully involved in their work and committed to achieving the goals
and objectives of the organization. They are proactive and take
initiative to improve their work and contribute to the success of the
organization.
3. Cognitive Engagement: Cognitive engagement is when employees
are intellectually engaged in their work and have a strong
understanding of their role and how it contributes to the overall
goals of the organization.
4. Social Engagement: Social engagement is when employees feel a
sense of belonging and connection with their colleagues and the
organization as a whole. They are part of a supportive and
collaborative work environment.
5. Physical Engagement: Physical engagement is when employees feel
comfortable and safe in their work environment. This includes access
to resources, equipment, and facilities needed to perform their job
effectively and efficiently.
6. Cultural Engagement: Cultural engagement is when employees align
with the values and mission of the organization. They feel a sense of
purpose and pride in working for the organization and are committed
to upholding its values.
7. Strategic Engagement: Strategic engagement is when employees
understand the broader strategic direction of the organization and
how their work contributes to achieving those goals. They are
committed to the organization's vision and mission and work to align
their efforts with those goals.
Overall, employee engagement can be viewed as a combination of these different categories,
and organizations need to focus on all of these categories to create a highly engaged
workforce.

EMPLOYEE ENGAGEMENT TOOLS AND TECHNIQUES

Employee engagement is a critical factor in the success of any organization.


Engaged employees are more productive, committed, and loyal, and they
tend to have a positive impact on the overall workplace culture. Here are
some tools and techniques that can help you increase employee
engagement:

1. Employee surveys: Conducting regular employee surveys can help


you gather feedback and insights on employee engagement levels,
identify areas for improvement, and track progress over time.
2. Recognition programs: Recognizing and rewarding employees for
their contributions and achievements can help increase their
motivation and engagement. Recognition programs can take many
forms, such as bonuses, awards, or public recognition.
3. Employee development programs: Providing opportunities for
employee growth and development can help increase their
engagement and job satisfaction. This can include training,
mentoring, coaching, or tuition reimbursement.
4. Employee feedback programs: Encouraging open communication and
feedback between managers and employees can help increase
engagement and foster a culture of trust and transparency. This can
include regular check-ins, feedback sessions, and open-door policies.
5. Employee wellness programs: Promoting employee wellness and
work-life balance can help reduce stress and increase engagement.
This can include wellness programs, fitness classes, meditation
sessions, or flexible work arrangements.
6. Social events and team building activities: Organizing social events
and team building activities can help build relationships and foster a
sense of community among employees. This can include company
retreats, team lunches, or volunteer activities.
7. Communication tools: Providing employees with effective
communication tools can help increase engagement and
collaboration. This can include email, messaging apps, video
conferencing, or project management tools.

Overall, employee engagement is about creating a positive and supportive


work environment that values and supports employees. By implementing
these tools and techniques, you can help increase engagement levels and
create a more productive and engaged workforce.
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