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Competency mapping is the process of identifying, analyzing, and measuring an individual's
competencies and skills to match them with the requirements of a specific job or role. Here
are the typical steps involved in competency mapping:
1. Define the purpose: The first step in the process is to define the purpose of
competency mapping. This includes identifying the target group, the competencies
required, and the expected outcomes.
2. Identify job roles: The second step is to identify the job roles or positions for which
competency mapping is required. This involves understanding the job requirements,
responsibilities, and duties.
3. Conduct job analysis: The next step is to conduct a thorough job analysis for each
identified role. This involves identifying the required competencies, skills,
knowledge, and experience needed for successful performance in the role.
4. Identify competencies: The next step is to identify the competencies required for each
job role. Competencies can be categorized as technical, behavioral, or managerial.
5. Develop competency dictionary: Once the competencies have been identified, the
next step is to develop a competency dictionary. This is a comprehensive list of all the
competencies required for each job role.
6. Assess competencies: The next step is to assess the competencies of the individuals in
each job role. This can be done through various methods such as interviews, self-
assessment, and feedback from peers and supervisors.
7. Analyze gaps: After the competencies have been assessed, the next step is to analyze
the gaps between the required competencies and the existing competencies of the
individuals.
8. Develop training and development plans: Based on the analysis of gaps, the next step
is to develop training and development plans to bridge the gaps and improve the
competencies of the individuals.
9. Monitor progress: The final step is to monitor the progress of the individuals in
improving their competencies and skills. This can be done through regular
assessments and feedback.
Competency mapping is an ongoing process, and the above steps need to be repeated
periodically to ensure that the competencies of the individuals are aligned with the job
requirements.
1. Unconscious incompetence
2. Conscious incompetence
3. Conscious competence
4. Unconscious competence
1. Unconscious incompetence
This is the stage where you don’t yet know the degree of your incompetence. In
other words, you don’t know what you don’t know. This stage is generally the
most challenging, as you are unconscious of the fact that there are areas that
need improvement or things you need to learn. People in this stage can’t
recognize problems as they occur, so they generally don’t ask for help.
2. Conscious incompetence
This is where you start to develop an awareness of what you don’t know. This
stage can be uncomfortable because you must acknowledge your
shortcomings. However, recognizing your shortcomings also motivates you to
move forward and learn the skill so you can move beyond this stage as quickly
as possible.
3. Conscious competence
In this stage, your team member has developed the skills to write the articles
and optimize them for Google search results. However, they are still relying on
a checklist to ensure they don’t miss anything, and they have to remain focused
to be most successful at the task.
4. Unconscious competence
In this final stage, you have now internalized the knowledge you need to
perform a task and perfected your practical skills. You also no longer require
concentration or active thought. You can complete the required tasks with ease
and speed. You are also capable of mentoring team members who are in an
earlier stage of the learning model.
When your team member has reached this stage, they have mastered writing
for search results and can do so with ease. They understand the advanced
strategies to be successful at the task and are training other team members to
help them.
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