Reaction Paper
Reaction Paper
BSHM-CMGT 301s
REACTION PAPER
The webinar that we had last November 26, Friday was entitled Current Trends
and Issues in Tourism and Hospitality. This was organize by Pacific Asia Travel
Association (PATA) officers. The webinar has two parts, the guest speakers for the first
part was our Dean, Ms. Kathleen Apilado and Dir. Billy Jay Angeles. For the second
part of the webinar the speakers are Mr. Orlando Dula and Ms. Rosebel Siat. The
speakers discuss various topic in this webinar. They discuss about Data Analytics,
Using Big Data Analytics as Growth Strategy, Managing Risk and Disasters on tours
and Philippine Transportation Transformation. Those are the topics that the speaker
discusses and I can say that we really learn a lot from it. My favorite part in this webinar
would probably be the last part where Ms. Rosebel Siat a flight attendant from Pal
Express is the speaker. The topic that she discusses was really informative because it
can be useful in our future job and even now that we are still students we can use that
information whenever we are travelling inside or outside of the country. The Risk and
Disasters part of the webinar also left an impact to me because this topic is really timely
and lots of people can relate to it.
Overall for me the webinar was a big success for the organizers which is the
PATA officers of Jose Rizal University. The webinar was worth attending for and you
can learn a lot of things from it that you can use in the future. Although there are minor
technical issues which I think is normal especially we are doing this only.
Congratulations to the organizers and of course to the speakers.
1. What are the topics discussed and what is your personal takeaway on the
given topic discussion?
Data Analytics - Data analytics is a powerful tool that can be used to
improve decision-making, optimize business processes, and understand
customer behavior. When used effectively, it can help organizations
achieve their goals and objectives.
Using Big Data Analytics as Growth Strategy – It can be used to help
businesses improve their operations and make better decisions. When
used effectively, big data analytics can help businesses achieve a number
of objectives, including: increasing sales and revenue, improving customer
satisfaction, and reducing costs.
Managing Risk and Disasters on Tours - Managing risk and disasters on
tours can be a challenging task, but it is one that is essential for ensuring
the safety and enjoyment of all involved. By conducting a risk assessment,
putting in place measures to mitigate the identified risks, and having a
plan for dealing with disasters, you can help to ensure a safe and
enjoyable experience for all.
Philippine Transportation Transformation - The Philippines' transportation
system is undergoing a transformation, with new modes of transport
emerging and old ones being modernized. This is leading to a more
efficient and convenient transportation system that is better able to meet
the needs of the country's growing population.
2. Who are the speakers of the event?
Dean Kathleen Apilado
Dir. Billy Jay Angeles
Mr. Orlando Dula
Ms. Rosebel Siat.
3. How do you feel the event is organized?
I was so happy because I learned a lot of things that day. The webinar is
very well organized. The host is very knowledgeable and the presentation is very
clear. I would definitely recommend it to anyone who is interested in learning
more about the topic.