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Research ISO9001 Quality Standard FM

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Republic of the Philippines

AMA COMPUTER COLLEGE


AMA UNIVERSITY
The IT is better here
AMACC LIPA CAMPUS
AMA Building, Ayala Hwy, Lipa

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION


Financial Management

COL-BSBA-01 LIFELONG LIFE WIDE LEARNING PROGRAMS 3LP


NAME:PATRICK R. LUCHING
MICHELLE NARZOLES
SHANE KARELLE MARQUEZ
STUDENT NO:20001139000
21007002110
22013875110
COURSE:BSBA-FM
SECTION:2233
ISO 9001 QUALITY STANDARD

WHAT IS ISO 9001:2015 – QUALITY MANAGEMENT SYSTEMS?


ISO 9001 is defined as the international standard that specifies requirements for a quality management system
(QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services
that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the
only standard in the series to which organizations can certify.

ISO 9001 was first published in 1987 by the International Organization for Standardization (ISO), an international
agency composed of the national standards bodies of more than 160 countries. The current version of ISO
9001 was released in September 2015.

WHAT ARE THE BENEFITS OF ISO 9001?


ISO 9001 helps organizations ensure their customers consistently receive high quality products and services,
which in turn brings many benefits, including satisfied customers, management, and employees.

Because ISO 9001 specifies the requirements for an effective quality management system, organizations find
that using the standard helps them:

 Organize a QMS
 Create satisfied customers, management, and employees
 Continually improve their processes
 Save costs

ISO 9001 CERTIFICATION


ISO 9001 is the only standard in the ISO 9000 series to which organizations can certify. Achieving ISO
9001:2015 certification means that an organization has demonstrated the following:

 Follows the guidelines of the ISO 9001 standard


 Fulfills its own requirements
 Meets customer requirements and statutory and regulatory requirements
 Maintains documentation

Certification to the ISO 9001 standard can enhance an organization’s credibility by showing customers that its
products and services meet expectations. In some instances or in some industries, certification is required or
legally mandated. The certification process includes implementing the requirements of ISO 9001:2015 and then
completing a successful registrar’s audit confirming the organization meets those requirements.

Organizations should consider the following as they begin preparing for an ISO 9001 quality management
system certification:

 Registrar’s costs for ISO 9001 registration, surveillance, and recertification audits
 Current level of conformance with ISO 9001 requirements
 Amount of resources that the company will dedicate to this project for development and implementation
 Amount of support that will be required from a consultant and the associated costs

Training can provide an opportunity to review the ISO 9001:2015 standard and apply quality management
principles in a practice environment.

Professionals responsible for developing, implementing, auditing, and managing an ISO quality management
system or quality professionals interested in updating their documented ISO 9001-based QMS can take ISO
9000 training courses, which include courses focused on ISO 9001 and quality management systems.
Additionally, organizations looking to improve employee performance and employees looking to continually
improve will also find ISO 9000 training relevant. 

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