Step-by-Step Guide to Enrolling Online

Ready to enrol?
An online enrolment facility is available to continuing students. Face to face enrolment is still available on campus for anyone who may not wish to use this service, please contact your campus for enrolment dates. Students who are on the Academic Monitoring program or do not intend to pay their fees in full will not be able to finalise their enrolment. Please see Student Administration at your campus who are available to assist you.

Enrolment Steps:
STEP 1 login to CQUni Student Centre STEP 2 Access your Program Plan STEP 3 Add your Courses STEP 4 Pay your Tuition Fees STEP 5 Select you Classes STEP 6 Print your Timetable
YOUR ENROLMENT IS NOT FINALISED UNTIL YOU HAVE COMPLETED ALL THE ABOVE STEPS.

Having difficulties using CQUcentral to enrol or pay your fees? See the troubleshooting section at the end of this Guide.

Step 1 - Log In

From your campus home page click on the CQUcentral link or Click to Enrol Now You will then see the CQUni log-in shown here. Enter your Username and Password in the boxes and click on Login. If you do not know your username or password click on What is my username? or What is my password. If you cannot remember what your password is click on Forgot Password? If for some reason you still cannot access the system please contact your campus IT Helpdesk.

Select the Student Centre

Once logged in you will see the important information page, you will need to navigate to the Online Enrolment service after you have logged in. From the Important Information page click on Continue to Student Centre.

Step 2.1 - Your Student Centre

For online enrolment the next step is to access your Program Plan in order to determine the courses you need to enrol in for the term.

Click on the My Program Plan & Timetable link to access your Program Plan.

Step 2.2 - Access Your Program Plan

Click on My Program Plan. New students will need to attend face to face enrolment in their first term to have a Program Plan created. If your Program Plan does not contain any course information please contact Faculty staff at your campus. You should follow the Program Plan created for you to ensure your courses contribute to your program requirements. It will also ensure you complete your degree within the required timeframe as per ESOS requirements. The Program Plan page shows the courses you have completed and the courses you need to enrol in for the term. Please print your Program Plan, leave this window open or write down the course code/s you will be enrolling in this term for example MGMT 20124. This will make adding the course easier as you will not have to search the system. . Go back to the Service Centre window to enrol in your courses for this term.

Step 2.3 - Your Program Plan

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Step 3.1 - Add Courses

From the Service Centre homepage, under the Enrolment section click on Add a Class.

Step 3.2 - Select Term and Program

Check the Term and Program fields shown are correct for the term you are enrolling. If you change these values you must click on the Change button.

Click on Search

Step 3.3 - Search for Course

The Add Classes page displays the search information. Your Program Plan information will provide the course number you need. For example to enrol in MGMT 20124 People Work & Organisations just enter 20124 in the Course Number field.

Do not change any other values and click on Search. .

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Step 3.4 - Select Course

Check the code and name of the course match what is on your Program Plan (or what you wrote down). Click on Select Class for the INT Internal, on campus row. EXT is for external study and international students need special permission to study off campus. International students must enrol in a full-time load in term one and term two each year unless special permission is granted by your Faculty.

Step 3.5 - Confirm Course

Confirm the course you have selected is correct. If not click on Cancel and add the correct course. If the course is correct click on Next.

Step 3.6 - Add Another Course or Proceed

To add another course click on Search and repeat steps 2, 3 & 4 above. Undergraduate full-time load = 4 Courses Postgraduate full-time load = 3 Courses The Add Classes page allows you to confirm the courses you have added and repeat the process until all courses for the term have been added.

If a course has been added incorrectly you can click on the delete icon to remove this course. Once you have finished adding all your courses for this term click on Proceed to Step 2 of 3.

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Step 3.7 - Confirm all Courses

Once you have finished adding all courses for this term you should check they are all correct as per your Program Plan.

Click Previous to go back and drop or add a course or click on Finish Enrolling if your course selection is correct.

Step 3.8 - View Results

A status will appear for each Course you have selected;

Green tick means the Course has been added successfully. Red X means there has been an error read the message and you may need to contact Faculty staff on your campus.

Click on Pay Now. REMEMBER Your enrolment is not complete until you have paid your tuition fees and selected your Classes & Timetable.

online credit card or by using BPay. Following are steps on how to make an online payment.

Step 4 - Make a Payment

There are two online options for the payment of Tuition Fees. You may pay either by

Step 4.1 - Make a Credit Card Payment

Contact Student Finance on your campus for payment options other than credit card. If you have already paid or have campus finance approval, go to the Timetable section (step 5) below. If paying by Credit Card now, follow the below steps Please have your credit card ready.

Confirm the card holders personal details and make any required changes.

Click on Next

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Step 4.2 - Payment Amount

You will need to pay the full amount in $AUD as shown in the Outstanding Charges column. Enter this amount in the Payment Amount field - payment must be made in full before you can continue.

Click on calculate grand total check this amount is correct if not click on zero out amounts to make your corrections.

Click Next.

Step 4.3 - Confirm Payment

The Confirm Payment page will allow you to edit the information you submitted if required. If the information is correct click on Submit.

Step 4.4 - Process Payment

To proceed with your payment click on Proceed with Transaction.

Please ensure pop-ups are enabled on your browser before proceeding with this transaction. Refer to Troubleshooting at the end of this guide for steps on how to enable pop ups if you are enrolling off campus.

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Step 4.5 - Process Payment

You will be taken to the Commonwealth Bank payment facility.

Click on the card type logo eg Visa, MasterCard or AMEX.

Step 4.6 - Process Payment

Enter Credit Card details in the areas prompted on this page.

Once all information has been entered click on Pay.

Step 4.7 - Process Payment

Wait while your payment is being processed and you receive the confirmation.

WARNING Please do not click links or navigate away from this page while your transaction is processing.

Step 4.8 - Process Payment

Once confirmation has been received click on print the page.

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STEP 4.9 Making a B Pay Payment

Look for the distinctive BPAY logo on your bills. Log onto your Internet banking service or call your phone banking service. Select the BPAY or bill payment option. You will then be prompted (via voice or on-screen) to select the account you wish to pay the bill from, enter your Biller Code, Customer Reference Number (CRN) and the amount you wish to pay. Wait for and record your receipt number. If using an internet banking service, please print if a receipt is required as the University is unable to provide receipts for BPay payments. Your account is paid after you have completed this step.

NB: Please record your Biller Code and Reference number as they can be used each term to BPay your tuition fees without an Invoice.

Step 5.1 - Select Your Timetable

You have almost finished the Enrolment Process you must now choose your classes.
Once you have enrolled in courses and paid your fees you can allocate your class timetable. You now need to select your classes eg Lectures and Tutorials.

From the Student Centre home page you click on My Timetable Click on Select My Classes

Step 5.2 - Select Your Classes

Step 5.3 - Select Classes

You will not be able to select your classes and will receive an error message if you have not enrolled in Courses and paid your tuition fees or do not have payment approval from your campus.

The courses you have added for this term will appear here, you must select at least one Lecture and one Tutorial for most courses, some courses may only have one value to select. Click the tick box beside the class based on your preference. Click on Submit
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Step 5.4 - Your Timetable

Once you have completed the process your Class Timetable will appear on this page.

Your Class Timetable will also be emailed to your CQUni student email account. You can also view your weekly timetable, click on Weekly Schedule.

Please be sure to read and understand the Important Message at the bottom of the page.

Step 5.5 - Your Weekly Schedule

Your weekly class schedule will appear on this page and can be accessed at any time.

CONGRATULATIONS YOUR ENROLMENT IS NOW COMPLETE

Change Your Class Schedule

Once you have completed the enrolment process you have a period where you can change your class schedule. To do this click on My Timetable from your Student Centre home page. Remember there are cut-off dates that apply to this page, if you require changes after this time you will need to speak to Faculty staff at your campus.

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Change Your Classes

Click on Change My Classes The classes you have previously added for this term will appear here, you must select at least one Lecture and one Tutorial for most courses, some courses may only have one value to select. . Click the tick box beside the class based on your preference. If you receive an error message please make sure you have completed the enrolment process, paid your tuition fees or the cut-off date has not past. If you are having problems contact your campus. Click on Submit.

Step 6 View Your Timetable

Once you have completed the enrolment process you can view your Timetable and Weekly Schedule at any time.

From your Student Centre homepage, click on My Timetable.

This will take you to the My Program Plan & Timetable menu page, click on My Timetable

You can view your Class Timetable from here or click on the Weekly Schedule tab

You can view your weekly class schedule from here at anytime.

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Troubleshooting: Having trouble using CQUcentral off campus?

Some students may experience difficulties accessing CQUcentral when enrolling off campus. This may be due to: Pop-up blockers and/ or Ad-blockers installed on your computer. The following information outlines how you can address this issue. Please be aware that pop-up blockers and ad-blockers are designed to protect a computers security and privacy.

What is a pop up blocker?

A pop-up blocker refers to software that disables pop-up internet windows from appearing when students are viewing different websites. Pop-up blocking functionality is included in some anti-virus, internet security, personal firewall, and browser programs.

Configuring pop up blockers

It is difficult to support the wide variety of pop-up blockers that are available; therefore you need to know how to configure the pop-up blockers on your computer. In particular, if you have a have a pop-up blocker installed on your computer, you can configure your web browser to open specific websites that use pop-up windows (such as the CQUcentral www.cqu.edu.au).The following links provide instructions on how to set a browser to open certain websites that are accessible from a pop-up window: Safari Mozilla Firefox Internet Explorer (I.E.) Scroll to the section: How to configure the pop-up blocker for zones that are considered safe. If students have installed a 3rd party pop-up blocker, they must consult the product instructions on how to disable the pop-up blocker; or enable CQUcentral pop-up window to open. Here are the links to a few other pop-up blocker sites: Google Toolbar Yahoo Toolbar MSN Toolbar

The shortcut key is an easy way to allow pop ups

Students can over-ride most pop-up blockers by holding the Ctrl key when opening a pop-up webpage.

Need further assistance?

For technical assistance, please contact your campus IT Helpdesk.

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