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CSS Web Ecommunity Guideline (Resident's View)

CSS facilitates efficient communication between residents and management. Residents can log in using their login code and password to access community announcements, book facilities, view meeting minutes and more. Forms, house rules, committee member profiles, and service requests can also be downloaded or submitted. Residents can update their contact details and create sub-IDs for family members to access the portal. All essential resident resources and services are conveniently accessible online through the CSS eCommunity portal.

Uploaded by

jimi
Copyright
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197 views32 pages

CSS Web Ecommunity Guideline (Resident's View)

CSS facilitates efficient communication between residents and management. Residents can log in using their login code and password to access community announcements, book facilities, view meeting minutes and more. Forms, house rules, committee member profiles, and service requests can also be downloaded or submitted. Residents can update their contact details and create sub-IDs for family members to access the portal. All essential resident resources and services are conveniently accessible online through the CSS eCommunity portal.

Uploaded by

jimi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CSS Web eCommunity

Step-By-Step Guidelines

CSS facilitates an efficient and convenient communication


platform between the Management and Residents
How to login into CSS eCommunity
Web Portal?
2. Select your “Project
Name”. 1. Select your preferred
“Language”.

3. Select “Member”, enter your


“Login Code” & “Password” and click
“Login”.
.

*Kindly request the Login information from the Management.


How to change Login ID & Password?
1. Click “Edit”.
2.Update the “New
Login Code” and
“New Password”.

3. Click “Save”.
Community News
Residents can access to latest news information from
the management office anytime and anywhere.
How To View Announcement?

1. Select the
“Topic” to view in
details.

Enjoy !
Management Bulletin
Publish of announcements and bulletin news to
the residents by management team.
How to view Management Bulletin?

1. Select the “Topic”


to download the
Bulletin.

*System will auto download the document.


Facility Booking
All facilities such as BBQ pits, tennis courts,
multi-purpose halls and more that require booking can
be conveniently setup in web for residents' reference
and use.
How to book the facility??

1. Select the “Facility”.

3. Click “Save”.

2. Choose “Date” &


“Time’”
Sample of Successful Booking
*Management will be able to block the defaulter of using the facility.
Form Downloads
Download all types of application forms (i.e.
renovation application, car park sticker application,
move-in/out application and more) available at your
residence.
How to download the form?

1. Select the “Form” to


download it.

*System will auto download the document


House Rules
Resident may refer to the house rules set by
the management.
How to view House Rules?

1. Click “Open File” to


view.

*System will auto download the document.


Management Committee
Overview the profiles, roles & responsibilities of the
management committee members of your residence.
How to view Management Committee ?

1. Select the
“Management Num”

2. Click the “Name” to


view the details.

Enjoy Viewing!
Minutes of Meeting
Keep updated with the latest meeting minutes (i.e. AGM,
EGM and/or JMC meetings) of your community.
How to view Minutes Of Meeting?

1. Select the date.

2. Click “Open File” to


view.

*System will auto download the document.


Account Statement
Get the latest account statements via app or web
within a few clicks. Supported with online payment
and real time update of information to the account.
How to view Account Statement?
2. Click to print the
statement
1. Select the “Date”
3. Untick to view your Official
Receipt or Invoice.

4. Click to view!
Contact Information
User can now easily update latest individual contact
information in the system.
How to update the Contact Information?

1. Click “Edit”.

2. Amend the information


and click “Save”

*Resident can only change certain information


Service Request
Platform for residents to provide feedback on issues
including but not limited to individual unit, common area
& common facilities.
All feedbacks will be organized systemically for
management office to response respectively.
How to send the Request?

1. Select “New
Event”. 2. Click “Add”.

3. Add the “Comment” &


“Attachment” then click “Submit”.

*User will be able to attach the image after request submitted


REGISTER SUB ID
Creation of subsidiary user login ID for family
members or tenants.
How to create sub-ID?
1. Click “Add”.

2, Select “Sub-ID” Contact.

3. Fill in the Sub-ID user


information.
5. Click “Save”.

4. Select
“Active”.

The “Sub-ID” and “Password”


will be reflected.
THANK YOU!

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