The History of Public Relations
The History of Public Relations
The History of Public Relations
RELATIONS PR #02
OUTLINE:
1. Preview
2. Traditions of PR:
Rhetorician and press agent
tradition
Journalistic and publicity tradition
The persuasive communication
campaign tradition
Relationship-building and two-way
communication tradition
3. The global information society
PREVIEW
Three factors have motivated or
responsible for the evolution and
growth of PR as a communication
medium:
1. Public opinion → move others to
action
2. Competition among the institutions
that rely on public support
3. Development of media through
which organizations can reach
public
Evolution of PR through 4 different
traditions:
▪Rhetorician and press agent tradition
▪Journalistic and publicity tradition
▪The persuasive communication campaign
tradition
▪Relationship-building and two-way
communication tradition
Press agentry:
(a) professional publicists who acts on
behalf of his or her client on all
matters involving public relations.
Providing information to the
media.
(b) One who uses information as
manipulative tools, employing
whatever means to achieve
desired public opinion and action.
A. RHETORICIAN AND PRESS AGENT TRADITION
P.T BARNUM AND PRESS AGENTRY
Lee’s pov:
-tell the truth, and if telling the truth
damaged the organization, correct the
problem so that the truth could be told
without fear.
-Publicity arsenal: news releases, leaflets,
bulletin for customers, company news for
employees, and other material for
important decision maker.
-Saw himself as a mediator, bridging the
concerns of business and the public’s
interests.
JOURNALISTIC AND PUBLICITY TRADITION
NOT FOR PROFIT ORGANIZATIONS
AND SOCIAL MOVEMENT
Not for profit organizations bagan
to use publicity extensively in the
early of 20’th century.
Using PR to inform public about
controversial issues
EARLY CORPORATE
COMMUNICATIONS DEPARTEMENT
AT&T; Chicago Edison Company →
The Electric City
→ Public opinion
PERSUASIVE COMMUNICATION
CAMPAIGN TRADITION
Edward Bernays→ Crystallizing
Public Opinion.
Bernays understood that publics
could be persuaded if the message
supported their values and interests.
1. Manipulation;
2. Information;
3. Mutual Influence and Understanding.
THE GLOBAL INFORMATION SOCIETY
Distinct phase in PR characterized by: (1)
The use of the internet and other new
communication technologies and (2) the
growth of PR agencies
The Internet and Social Media
No more “pushing information”.
Way to gather information.
Global Communication Demands
Speed of production, intercultural
communication.
Proliferating Communication Channels.
THE FUTURE OF PR
From To
• Manipulation • Adaptation
• External Counselor • Internal Team
• Marketing Member
• Program • Management
• Craftsperson • Process
• Items • Manager
• Output • Issues
• Firefighter • Input
• Illegitimacy • Fire Preventer
• U.S Profession • Legitimacy
• Global Profession
KEY TERMS
online
press agents
propaganda of the deed
rhetoricians
stakeholders