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Planning 15 the function oF
management that trvolves setting
objectives and determining a cousse oF
ack$LOn FOX achleving those cbjeckives.
PLarmning seqrtstes that managests be
awaste OF envistonmental condlttons
facing thelot otganizatlon and Fostecacst
Fususte COndtélLOns. IF also cteqpurtoces
that managedts be 00d deckston makests.
flaming 15 a pevocess consisting oF
several steps. The perocess begins with
emnvioonmental scanning which simply
means that PLarnests must be awaxe OF
the coifttcal contingenctes facing
Helo onganizatlon In tesims oF
ecOmomic cCOmdLELONS, Hhelor competstoses,
and thetet curstomedts. PLarmests must
then attempt +0 fostecast Furtirsie
conditions. These fostecasts fosxm the
basts Foot PLanning
PLarmets must establish objectives,
which ase statements of what needs +0
be achteved ard when. PLarntsts must
then Ldentlfy altestnative comstses oF
Scanned with CamScanneracklon Fox achleving objectives. AFtest
evaLuating the vavttous altestnatives,
PLarmets must make decislOns about
the best cometses OF acklon FO
achieving objectives. They must then
FONMULALE NEcESSAMY SHEPS And ENSUE
effective Implementation oF plans.
Finally plannests must constantty
evatuate the success OF thelst PLans
ard take coststective action when
MNECESSAM YJ
Theste aste many difFestent types OF
PLans and planning:
Stovategic planning trvosves
amt yzing competibive opportunist ves
and theteats, as welt as the strengths
ard weaknesses OF the ot ganizatlon, ard
then detestmining how +0 posttton the
organization £0 compete effectivel y In
thetlet envtoronment. Stotateyic
PLamming has a Long ime farame, often
Ehetee yeasts Ost Mose. Stetake gic
PLamming geneialty tnctdes the
entiote organizakion and inctudes
fosimu ation of objectives. Stotvateqic
Scanned with CamScannerPLamming 25 often based On the
otganization’s mission which 15 Is
fundamental season fax ectisterce. An
Osi ganizatton’s top management most
often conducts stategic pPLanning
Tactical planning Is Intestmedtate-
sange (one £0 thetee JeO%S) pLarming
that Is designed +0 develop xelatrively
corcatete and spectfic means +0
impLement the stotategtc plan.
MiddLe-Level managers often engage
in tactical planning.
Opectattornat planing genestal Ly
assumes the erfatence OF Ct ganizatton-
wide Ost subuntt goals and objeckives
and specifies ways £0 achteve hem.
Opectat tonal plaming £35 shoouvwange
(Less than a yeast) planning thot Ls
designed +0 develop specific ackron
steps that support the stotategic ard
tactical plans.
Scanned with CamScannerAns2) Or gontzing ts the tunctlon oF
management that Involves deve Loping
an Ot ganizattonal stouickuste and
ak Locating human vtesoursices £0
ensuse the accomplishment of
objectives. The steurctuste of the
Ortganizatlon L5 the fotamewoxk within
which effort 25 coordinated. The
stituctuste IS usual Ly stepaiesented by
an Ot gantzatton chasxtt, which provides a
@Ptaphic stepstesentaklon oF the chatn oF
command within an otganizatlon.
Decistons made about the steturctuste oF
an Ost ganizatton axe genesal fy
otefeststed +0 as oxtganizatloratl design
dec.LsLOnS.
Ovtganizing also involves the design
oF Lrdividual jobs within the
Or ganizatton. Decisions must be made
about the dudles and vtesponstht tte les
OF Individual jobs as well as the
mMarnest In which the duties should be
caststted out. Decistons made about the
matiote OF jobs within the ortganizakton
axe genestalty calted “pb destgn’”’
deci slOns.
Scanned with CamScannerOrganizing ak the Level oF the
Ost ganization Involves deciding how
best +0 depaxntmental {ze, Ont Ch aurstest,
jobs Into departments +0 cOoetdinate
effont effectively Theste aste many
diffestent wajs +0 depasttmentatl ize,
including otganizing by Funcklon
Petodiuuck, geogetaphy Ox customest. Many
Last gest Ost ganizations use multtple
methods oF depasxtmental Lzatton
Organizing at the Level of a
Pasiticulast job Involves how best £0
design frdividual jobs £0 most
eFFect ively Use HALMAN MHESOMUMCES.
TJotadizionat Ly jor design was based on
PoLinctpLes oF diviston oF Jabost arg
speckah izaklon which assumed that the
MOE NAHteOW the job content, the moe
Poof iclent the Individual pesfoxming
She j0> cousd become. Howevest, ecpesitence
has shown that IF £5 possible fos jobs
£0 become +00 rAHXHOW and spectat ized.
Recent lg many dot ganizakions have
akkempied £0 stotike a balance between
Scanned with CamScannerthe need Fox wostket speclatizatwon
and the need Fost wostkests +0 have j0bs
that entail varttery and autonomy.
Importance oF Qviganizing-
Gyood organizational skouurckuste L5
att about getting the otigné
otganizaktoral skourctuote foot the
Mtuatton. Ylttmatel y theste ase a
mucmbest OF advantages OF an
ost ganizattional sksurckuse.
Internal Communication Is Lastest
The otight Kind oF ost ganizattonat
stotuctuote WiLL make LF posstbte
fox emptoyees +0 communicate
effectively with thelet managers and
each othext. IF your artganizatlon has
depasttments then t+ wilt also be
easter Fox depasttments +0 communicate
with each othest. Tnfosumatkton wiht
flow easily fn all divstecktons and
the empLogees wil feel heastd
Scanned with CamScannerBusiness Decistons Become Lasflex +0
Make
This comes as a dkstect cOnseqarence OF
the potevious advantage. fF fective
decislon making slequstes an adequate
amount OF ImFostmatton and that
ImFoormakton can Ont y be obkatned whevte
theste 25 godd communication Mandgerts
WiLL have aL the Infoscmakion they
meed #0 make the ot lght business
decistons and the company 25 AtkeLy +0
be ef Ficlent and poro-itable going
Fostwdetd.
Tasks Axe Paster +0 Pesfosm
When a company has the oignt
Ort ganizattonat stoturctiuste, every
empLoyee Knows which tasks ate
expected of them ard have alt +the
things they need +0 pestfosim thOse tacks
ak thetet disposal. This makes f+
Possible For them to effectively castory
Out hose FASKS.
Customest Seotvice Is Impetoved
The suight otganizattonal steuuckuse
witt make yous employees happiest
Scanned with CamScannerard they WiLL, thestefoste, be moste
poroduckive On the jo They wilt also
teteat yOudt customedts bettest and -the
curstomest wit be happteot.
UAsimatel y this wiht pay dividends
im the fosm oF a bettest bottom Line
F0dt GOusl company.
The Company WLLL Run Mose Smoothly
ULdimatet y the eight Kind of
doiganizattonat stourctirote wit
cause the company £0 oun smoothly tn
everty way The employees wilt be
happtest, the Leadests wit flod t+
easiest +0 Lead, and the curstomevts
wAL be happlest, £00.
Scanned with CamScannerAns 3)
ALA mamagests Aiaike £0 have contol s
because without them therer plans
wourtd go ansty 50 these avte the
Potestequtsites OF PF fective Conteto-
L Taklosting contetols +0 plans and
pOSLHLOnS — A contoro.l Is ecestclsed On
an activity Oot a group OF activites.
It Fol Lows that what conteol 25 good
Fox a POSttLOn may not be ote Levant
Fost anothest eg, the Vice Potestdent of
masiketing and the Vice Potestdent oF
Opertaktons carmnot have the same
contol s though both maybe based On a
Financial contstol system. 3. the
Outlet manages oF Sambhavt can have a
contol based On ROT, but the snack
COMn er Manages. needs £0 have Lt based
On pest cuskomest stevenue statheet han
ROT.
2. Tatlosxing contsols +0 individual
manages — Contetols have +0 be adjusted
to the Individual managest?s
capabit tty aAkso. LF someone does not
uundesstand a corteo, he/she will not
totust It Ot use It asa stesut+
Scanned with CamScannerOF which £+ wet become dystarncklonat.
3. Designing ‘paint to the ertcepttons
at critical point? — IF a contol has
40 be effective, I must cOmtotol the
erkceptton and that too ak the cortttcat
poink. Contstol should erctst so that
the delivesty dstdest Phone numbest.
4 Objectivity OF contools — Many
management actions aste subjective, but
when contsols ane cxeatked, they must be
Objective, accurstake, ard Mist SuULt a
standaxd. White this may be
welativel y easy In machine stetated
Systems and Firanctat seLated
Indicatost, we have £0 be caxefirl when
we
have to ste Late t+ to the Intangible
AsedS.
5. Flettbility — Controls must be
filecible to Include the changed
eLans,
mFosreseen Clotcumstances, Os Outs lant
fate.
& Fitking to the oxtgantisattonat
cudtuste — I+ must
Scanned with CamScannerfit the cuttuste. IF you have a tigné
ard busteaucetatic system, a Lose
como WLAN ALSO not wostk,
1 Economy of contowols — Conttols
musk be woth thetst costs. Coteaking
COntHOls which ase excesstvetl J
edlpensive £5 cOuntert-petdducktive.
& Abttizy £0 Lead +0 commective action
— The contetot shoutd Lead +0
cossective action Only then t+ closes
the Loop and Leads +0 betteot
PectFosmance.
Concept oF Contotot Ling
Conttol Ling can be defined as
mMeasudcting and connecting of
PeotFostmance +0 achfeve the
oxgantsattonah Goats. Accostding £0
Beech “Conteol Ling ls a systematic
excencise which IS cal Led asa petocess
OF checking actual pestfostmance
against the standards oo Plans with a
view +0 ensue adequate
PHOgHESS And ALSO Hecostding Such
erpestterce as £5 gained asa
COmtH Ibu t LON
to possible fustuse needs.”
Scanned with CamScannerAccording #0 Dormel tL, “Tust as a
rovigator continuatty takes steading
+0 ensudce whethedt he 15 welative toa
PLarmed action SO shOuld a business
managest continual Ly take steading +0
assuse himself that his enterprise
15 On tight coustse”? T+ £5 often
considered as a past OF PLanning
Amst Motivation fs “the petocess that
account Fos an Ltopiividual’s intensity
dgetectlon, ard pesiskstence OF eF Fok
towastd attaining a goat’? Intenstty
15 cOncesined with how hastd a pectson
gotles. This £5 the element most oF us
Focus On when we talk about
motivatton. Distectlon is the
Ost LentatiOn that benefits the
oot gantsatton. And pertststence Ls a
measucte OF how Long a peetson can
maintain his/hest ef fost. Motivated
Individuals stay with a task
Long endrgh #0 achfeve thelot goat.
Scanned with CamScannerMokivaklon LS Impoststant £0 an
individual because!
- Motivation helps +0 achleve pestsonat
Goats.
- Motivation gives job sak tsfactlon.
- Mokivakion helps tn setf-
deveLopment of Itndlvidual.
~ An individual would always gain by
wosiking with a dynamic team.
MasLow’s hlestasichy oF needs theory
Accostditing +0 this theory, petoposed by
MasLow, human beings have wants and
desfotes which Lnft rence thetot
behavioust. OnLy dissakistied needs can
Inf Livernce behaviowst. The needs Follow
an Ostdest OF Lmposttance and when a
Loner need Ls satlstled, he has a need
£0 satisfy a hignest Level need.
Maslow cuteated the Following five
hlestastyles-
L PhystoLogical — Inclides hunger
Sthtoist, sheltest, sew, and othest bodit y
meeds. 50 LF the workplace does not
fulFtd these, an Individual wit
not be mokivaked. TF he gets these, he
wit need the ner+ hLlestastchy.
Scanned with CamScanner2. Safety — Incturdes secusttty and
prtotection Fetom physical and
emotional hastm and stheotefoste he L0oKs
fost safer working place, ard does not
want +0 be theteatened Ost abused tn the
wortkp lace.
3 Soctal — Includes affection
beLongingness, acceptance, and
foilendsnte in the wosikptace and LF he
Gets this he wilt be happy £0 wootk
hawtd.
4 Lsteem — Inchiurdes intestinal esteem
Factors, such as, Sel F-mespect, autonomy,
and achlevement; and ertestnat esteem
FACHONS, SUCH AS StAtUs, MecOgnltLon,
ard aktenttOn. SO, when we set geal ss
supports him +0 achteve LF and
stewaxds him fox It, IF Fut Frets his
esteem needs and asd
other needs because OF the money he gets
as a xesuts+ which he can 15€
5. Self-actual ization — The ative +0
become what One L35 capable oF becoming,
incLiudes growth achleving one’s
pokential, and self - fualFitt ment.
Scanned with CamScannerAtsten £0 othests In an ef Font £0
achleve Intestpersonat indeststanding
and Facilitate Intespetsonat
sent lvity Team members ackivel y
seek out Sistening opportuniktes £0
ensusle open chanmels OF communicatlon
aste maintained.
5. Open communicatlon occots when
cpioup membests take advantage oF
communicatton opportunites, openly
chaste thelot Feelings provide timely
and ote Levant Feedback, ard shaste
stelevant Lnfosimatton with othest
OUP Members.
& Self-Assessment ALLONS Goups and
thetot membertS £0 ASSESS
pestfosmarnce, changing em Loconments,
and existing Goals. Sich
assessment al Lows goups +0
detestmine when changes shout be
made $0 ensudte GOUp SUCCESS.
1. Civilized disagreement Lmpt tes
that gs.oups have deve Loped
appoopettate Intesimal mechanisms and
Intestpest sonal senwtivitles necessary
£0 manage the futlt vtange of
conf Licks that accudt in the Groups.
Scanned with CamScannerAns 5)- The following ase the
seventeen chastactestistics that make an
effective team,
L Cleat pPustpose steferts £0 the
cOnditlon wheste group members agree
on the tones Gals. These shasted
Goahs act +0 spatk gloue effort by
providing cLeax dfotection and buy In
2. COnsensUds declLston Making OCcuIHts
when goes allow all membests +0
erpotess thelot oplnlons and
potefesterces openly and diScHS5 any
disagsxeement that might elLot Within
EhE CONSENSUS declslonr-making Process,
alt members aste alowed +o ‘have
thetet day tn comst? while busrtding a
CONSENSUS AS +O whith alternative L5
comstect.
3. Shasted Leadestship occuws when such
Leadext ship HOLes as cOrtettbuto,
cot Laborato, chat engect,
Facilitator, and contetot Lest axe
canted Out by the gouge members
stathest than by the goune's Seadest
erkclusivel y
4 Listening steftects the
wiht ingness OF qLOUp memberts +0
Scanned with CamScanner& Style diversity occudts when GOuUp
MEMES S ALE NOt only toLestant of
style and behavousttal diffestences bust
ahso actively seek out those
dif Festences NECESSAMY tO Perform ard
deve Lop.
4. Netwootking otefects gouge membests!
abit tty and willingness +0 Link up
with othedts, ertesinal +0 the prow.
Sitch contacts can be dstawn w1POn Ost
information supportt, and assistance
when needed +0 Facihitate goat
achlevement.
6. Paxkiclpatton by group members Ln
a bytoad wlange oF gtouPp activitles and
decislons Factlt ttackes membert bir ytn
PaxtickpatlOon ALSO Facil wakes
stotategy deveLopment and Lnceteases
membest set F-eF F.ICACy.
l. TrFostmal otelations Occust within a
PUP ervtotonment that can be
chastackestized by a comFoxtable ard
seared atmosphere. Urdest these
COndltLOns, Intestpestsonat
Intestactions arte sought out and
maintained because membests Feet
comFositable with each othest.
Scanned with CamScanner2. Cheat oles and assignments Occurs
when gelon.e membests have a cfeadt
umdeststanding OF thefet oles and
assignments and cthest gxoup memberts
also agxee +0 the soles.
B. Wil tingneds £0 shaste allows
rouge members £0 benefit Fotom the
Know Ledge, expesttence, emottonat
Support, enesigy and +00Ls/equtpment
POSSESSEY by CkhEt GtOULP members.
MH. Potepasted Fox Independence Lrcoteases
the petobabi tity that gprougp members
have the otequtsite KILNS necessasty
£0 Peotfoom stequtoted tasks. Thls can be
achLeved etthest thetough Fostmat
taining coaching ot sehr
deve Lopment.
5. Stotuckutal support coteates a
WOK envtetonment deslyned +0
faci Litake Guoup peotfostmarce, 5p
open communicakton channess, team-based
oteward system, etc.
6. Leadesx/Managemert style elates +0
the managest's abllity +0 suppost,
encOustage, Coach, and eEmpowert AIS OH heot
staff 50 as 0 facili state employee
Scanned with CamScannerself-confidence, self-management, and
Intestpest sora
Lmbestack lons-
n. Leasining envlotonment oteates +0
the degstee +0 which the
proup/o ganizatlonatl envlotonment
PeotmléESs GeLloUe memberts £0 Leastn
fotom thelor ecpestences and the
erlpestterces OF othests
Ans & Concept of Leadexship-
Wastoten Bermts’ deFinttlon oF
Leadership £5 Focused much mote On
the individual capabltity of the
Leadest: "|_eadestship £5 a Firrctton oF
Knowing jouself, having d vistOn that
ts welt communicated, butiding
dotust among col Leagues, ard taking
effective action +0 veal ise SOL Own
Aeadesiship potential."
A simple definition of Leadership £5
that Jeadextship Is the axt oF
motivating a group oF people £0 ack
towavids achleving a common goat. This
definiklon of Jeadesship captuctes the
Leadership essentlals oF Inspltatlon
Scanned with CamScannerand poiepastatton. Pffective Leadership
As based upon tdeas but won't happen
antess th0se Ideas can be communicated
£0 othets In a way that engages them.
Im simple woetds, the Leade £5 the
Inspissatton and the dtscectos of the
ackiOn. He £5 the pestson Im the Groupe
that POSSESSES the combimatton oF
persorati£y and Leadership KiLLS
that makes others want +o follow his
dgstecttOn. In business, Leadership L35
welded +0 pestfortmarce. ThOSE whd avte
viewed as effective eadests ane those
who Imcstease thetst company's bottom
Aines.
Democetaktc Theos of Leadexship-
Democstatic Nelson and Qutck defines
democwatic Seadestship as “a style oF
Leadestship tn which the Leadests takes
cot Labostakive, stesponsive, intestackive
AcklOns WLlth
fol Lowers concerning the woetk and the
WOXK envlotonment. The distinct
ChastackeHL Stiles Adler
Scanned with CamScanner- Imotves fot Lowes tm sekking
GOaLs
- Engages In two-way open
cOmmMiLntcakLon
- Foci itates discusston with
Fo Lowests
- SoLitctts Input segastding
dekexrminatlon of poLicy ard
Potoceduustes
- Focuses On Intestaction
- PorOvides suggestloOns and
akternatives fox the completion oF
FASKS
- Provides Fatequent positive feedback
- Rewards godd wok and 15es
Panicsnment only d5.a Last ovesoot
~ Exchibits effective Listening KLLILS
- Mediates cOnfLict Foot gioup gain
Scanned with CamScanner