Solar Script

Hi am I speaking with, ( Name)

Hi, my name is Faith, I’m calling regarding your inquiry about getting solar. We partner with
companies like Angie’s List and Home Advisor and we are also a registered partner with
Mass Save, They sent me your info. Have you filled out a form or have you looked into
getting solar?

NO

Oh okay, 123 main street is your address, right?

YES

What made you change your mind?

(Listen and acknowledge)

Gotcha, you don't have much time right now, do you?

NO / I do have time (Awesome, tell you what..)

Well, I’m not sure how much you know about getting solar but there are reasons why people
get it :

● The monthly cost of a solar system is often slightly less than someone’s
power bill. Over 25 years, a household will spend more than $150,000 on their
power bill. With solar, they will end up spending around $20,000 to buy a
system. They save over $125,000 long-term with roughly the same monthly
bill for a much shorter time.
● Solar can increase the value of a home. The best way I like to describe it is if I
had solar on my house and I went to sell the house. Let’s say the person
purchasing wanted to know the average monthly utility bill. I tell them that
there is none. There is no power bill they need to pay. In turn, I can increase
my sell price for my house by the amount of the solar system because of that
selling point towards the new buyer.

Great! I want to be respectful of your time so I’ll get right to the point. We offer
something unique that set’s us apart from other solar companies, we offer ownership
of the solar system, not leasing. This means you will see greater financial benefits
from the system over time and you’ll have control over it.

Our ownership model is different from the leasing model that most other solar
companies offer, which can be more expensive and less beneficial in the long run.
With ownership, you'll have greater control over your solar system and can reap the
benefits of ownership.
I'm sure you have some questions, so let me walk you through what ownership
means and how it can benefit you.
Offer a teaser:
One of the benefits of ownership is that you can potentially earn tax credits and
incentives for going solar. These credits can significantly reduce the cost of your
system, making it an even better investment.
Ask for permission to proceed:
Does that sound interesting to you? Would you be open to learning more about how
our ownership model works and how it can save you money?

(Note: Pause and give the prospect a chance to take in the information and ask
questions)

Now, I understand that going solar is a big decision, and you may have some
questions or concerns. Let me assure you that our company has helped thousands
of homeowners just like you make the switch to solar. We've been in business for
[Number of years] years, and we've earned a reputation for delivering high-quality
solar installations and excellent customer service.

Pre-qualification :

Are you the homeowner?

How much are you paying for your electricity?

How old is your roof? Do you have a good amount of sunlight on your roof?

Would you mind telling me what your credit score is?

Start Setting the appointment:

Great! What is the best time for you this week to set up a time for a brief
demonstration and discuss how we can help you achieve energy independence and
save money on your utility bills?

We would schedule a brief demonstration where we would assess your property and
energy needs, and then design a personalized proposal specifically for your home.
We use expensive software incorporating a 3D model of your house and 60 years’
worth of weather data to help project the best location on your roof for solar and how
many panels you would need to cover your usage. That proposal will also give you
all the costs and incentives affiliated with getting a system.
A requisite for the appointment is the electricity bill, Can you please text me a copy
of your electricity bill, to reduce the length of the meeting significantly and give you
the most accurate information on how much you will save by going solar?

NO

 Hey (Name) our design engineers use 100 million dollar software to build custom
and accurate projects based on your kW usage.  Your billing statement will give the
expert the data he needs to show what we can truly do.   

Do you get your bill by mail or email?   

(They are hesitant) The only thing we can do with your bill is pay it for you

Please text it to (Phone Number)

Only if they insist on email and not texting —Please email it to (email)

KEEP IN MIND THAT THIS MEETING WILL SAVE YOU THOUSANDS OF

I look forward to our appointment. Hey (Name), is there any reason that you would
not be able to make the appointment (day) at (time)?

We will send you a link for the video call, what's your email, please?

Homeowner:_______@_________
 
If we need to reach you, Is this the best number to call you back?

Awesome. Thanks so much. Have a wonderful day!