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Procedia Computer Science 219 (2023) 60–67
Abstract
Abstract
The projected increase in PayLater utilization reaches up to five million people by 2025. To optimize the yearly profit from their
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up to 10,000 trials. Outputs of this study will benefit decision-makers in the fintech
initiative before launching their PayLater products.
© 2022 The Authors. Published by Elsevier B.V.
© 2022
This
© 2023 The
is an Authors.
open
The Published
accessPublished
Authors. by Elsevier
article under
by Elsevier B.V.
the CC BY-NC-ND
B.V. license (https://creativecommons.org/licenses/by-nc-nd/4.0)
This is an open access article under the CC BY-NC-ND license (https://creativecommons.org/licenses/by-nc-nd/4.0)
This is an open
Peer-review access
under article underofthethe
responsibility CCscientific
BY-NC-ND license (https://creativecommons.org/licenses/by-nc-nd/4.0)
committee of the CENTERIS - International Conference on ENTERprise
Peer-review under responsibility of the scientific committee of the CENTERIS – International Conference on ENTERprise Information
Peer-review
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Systems responsibility
/ ProjMAN - of the scientific
International committee
Conference
Systems / ProjMAN - International Conference on Project MANagement on of the MANagement
Project /CENTERIS -/ International
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on Health on Health
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Systems
Systems / ProjMAN
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2022Technologies
- International
Technologies Conference 2022on Project MANagement / HCist - International Conference on Health
and Social Care Information Systems and Technologies 2022
Keywords: PayLater; decision-making; Bayesian analysis; fault tree analysis; critical path method; Monte Carlo simulation.
Keywords: PayLater; decision-making; Bayesian analysis; fault tree analysis; critical path method; Monte Carlo simulation.
1. Introduction
PayLater services offer straightforward access to credit installment without any complicated banking process; it is
proven to have a strong correlation with the product (0.72 of Pearson Correlation Coefficient/PCC) and transaction
(0.41 of Matrix Coding/MC) variables [1], which means many users rely on PayLater for product transactions.
projected increase in the PayLater Card utilization reaches up to five million people by 2025 [2, 3], due to its efficiency
of use [4]. However, as a short-term debt option, this service brings negative habits and hedonic motives [5]. To
suppress the desire to use PayLater, a study claimed that financial literacy is necessary so users can evaluate each of
their financial decisions [6]. From the fintech (financial technology) companies’ viewpoint, the careful decision of the
users can be a drawback [7], since customers’ loyalty [8] in using their PayLater will be a huge advantage in terms of
profit [9]. To optimize this yearly profit, fintech companies must examine all possible risks before a unanimous
decision is taken [10]. In this study, some quantitative risk analysis techniques were presented to address the issue.
Consider an unknown fintech company with its PayLater service, the objective is to demonstrate algorithms for (1)
decisions under risk and uncertainty, (2) fault calculation, (3) critical path method (CPM), and (4) Monte Carlo
simulation. Note that in fact, the same technique can be used from a user perspective as part of financial literacy. The
unknown status of the name of the fintech is due to restricted and confidential access to the related financial data silos.
Assume that the fintech in question is similar to Gojek, OVO, Traveloka, Kredivo, or Shopee. The contributions in
this research are:
• propose a unified decision framework derived from decision theory under uncertainty and risk with several
criteria, supported by Bayesian analysis [11, 12] and graphical decision tree, and
• simulate quantitative fault tree analysis, critical path method, and Monte Carlo given the objective function of
fintech yearly net profit obtained from their respective PayLater services.
To the best of our knowledge, this is the first joint use of decision theory techniques and risk simulation to analyze
and optimize the profit of fintech companies. Outputs of this study will benefit decision-makers in the fintech initiative
before launching their PayLater products.
2. Literature Review
All available data (or resources) and possible alternatives [13] should be considered before making a good decision
[14–16]. Decision-making under uncertainty (DMU) explains a circumstance where there are unmeasurable possible
outcomes for each alternative, since the decision-makers may not know the availability of their resources. The
variation is called one-criterion decision-making under uncertainty (1-DM/U), where each alternative is evaluated
based on one objective [17]. On the other hand, decision-making under risk (DMR) explains a circumstance where
there are measurable possible outcomes, calculated by the probability of occurrence, for each alternative [13, 18].
The main quantitative simulation technique to optimize the fintech profit is Monte Carlo simulation, an
international standard governed by ISO 31000 Risk Management Standard and ISO 31010 Risk Assessment
Techniques. It works by randomizing uncertain variables in the objective function of interest within 𝑛𝑛 simulation. The
Monte Carlo simulation technique has been proved to strengthen enterprise risk management by preparing the optimal
contingency plans for each alternative scenario for decision-making processes and thus maximizing profit [19].
In small-medium banks (SMBs), the Monte Carlo simulation coupled with some econometric approaches can create
a solid and compact financial planning framework, which is critical for the overall bank efficiency [20]. Moreover, by
combining the Additional Funds Needed (AFN) methodology, the Monte Carlo simulation demonstrated a
profitability control of SMBs and identified the best confidence interval more comprehensively and reliably [21]. An
optimal financing portfolio can also be created by utilizing Monte Carlo simulation and Markowitz’s Modern Portfolio
Theory [22]. With Geometric Brownian Motion (GBM), the simulation was enhanced to forecast the future price
62 Nicholas Dominic et al. / Procedia Computer Science 219 (2023) 60–67
Nicholas Dominic et al. / Procedia Computer Science 00 (2022) 000–000 3
movement of multinational companies and banks [23]. However, Monte Carlo simulations are sometimes very
exhaustive and hence cloud computing [24, 25] is required to execute them.
3. Methodology
3.1. Variables
For the decision-making scheme, the independent variable is the completion date for each project activity 𝑝𝑝𝑡𝑡 ∈ 𝑃𝑃
(𝑡𝑡 denotes time) and the dependent variable is expected profit under favorable and unfavorable markets. For the risk
simulation scheme, the independent variable is divided into certain and uncertain variables. Certain variables include
interest rate per month 𝑖𝑖𝑚𝑚 and corporate first-year budget 𝑏𝑏𝑡𝑡=1 , while uncertain variables include labor cost 𝑐𝑐𝑙𝑙 ,
additional cost 𝑐𝑐𝑎𝑎 , and first-year customer demand 𝑑𝑑𝑡𝑡=1 . In this scheme, the dependent variable is expected profit
𝑓𝑓(𝑖𝑖𝑚𝑚 , 𝑏𝑏𝑡𝑡 , 𝑐𝑐𝑙𝑙 ~𝐷𝐷, 𝑐𝑐𝑎𝑎 ~𝒰𝒰(𝛼𝛼, 𝛽𝛽), 𝑑𝑑𝑡𝑡 ~𝒩𝒩(𝜇𝜇, 𝜎𝜎)), where 𝒟𝒟, 𝒰𝒰(𝛼𝛼, 𝛽𝛽), and 𝒩𝒩(𝜇𝜇, 𝜎𝜎) refer to discrete, uniform, and normal
distributions, respectively.
The generated dataset was used to run all simulations. For the decision table, see Table 1. The symbol Ω denotes
the best-case scenario (favorable market) for each alternative, while 𝒪𝒪 denotes the worst-case scenario (unfavorable
market). Note that the coefficient of realism to calculate the Hurwicz criterion is set to 𝜌𝜌 = 0.8. For the Bayesian, the
positive conditional probability in a favorable market is set to 𝑃𝑃(+|Ω) = 0.7, and thus the reverse is 𝑃𝑃(−|Ω) = 1 −
𝑃𝑃(+|Ω) = 0.3. The positive conditional probability in an unfavorable market is 𝑃𝑃(+|𝒪𝒪) = 0.2, and thus the reverse
is𝑃𝑃(−|𝒪𝒪) = 1 − 𝑃𝑃(+|𝒪𝒪) = 0.8.
To simulate a simple quantitative Fault Tree Analysis, three possible threats are suggested, i.e., team
miscommunication (with a probability of 0.8), internal conflicts (with a probability of 0.5), and malware attacks (with
a probability of 0.3). In Table 2, eight project activities were registered to fulfill the deployment of the PayLater
service, each with the best (Ω), average (Θ), and worst (𝒪𝒪) case scenario (in days). Every activity is also marked with
1 or 0, which means it is within or without the critical path, respectively. This critical path marking is useful for
calculating the average and variance of PayLater project completion time.
As diagrammed in Fig. 1, there are two starting points. First, in the decision-making scheme, there are DMR and
DMU, supported by probability values obtained from Bayesian analysis. The scheme tells of a decision making for
the release of the PayLater project given several input variables, 𝑝𝑝𝑡𝑡 . Quantitative Fault Tree analysis and CPM are
used iff a delay occurs. Second, a Monte Carlo simulation was demonstrated to estimate the net profit of the fintech
company from releasing its PayLater service, given two certain and three uncertain variables. The dashed line
connecting the Monte Carlo simulation and DMR means both can be interchangeably used for considerations.
Decision-making under uncertainty. Suppose 𝑖𝑖 represents a row (each alternative), 𝑗𝑗 represents existing columns
(Ω and 𝒪𝒪), and 𝑗𝑗 + 1 represents an additional column for each criterion 𝛾𝛾𝑖𝑖 ∈ Γ. Five criterion formulas in the DMU
are defined as follows.
1. Optimistic criterion (𝜸𝜸𝟏𝟏 ): 𝑚𝑚𝑚𝑚𝑚𝑚(𝛾𝛾𝑗𝑗+1 ), where 𝛾𝛾𝑗𝑗+1 = 𝑚𝑚𝑚𝑚𝑚𝑚(Ω𝑖𝑖 , 𝒪𝒪𝑖𝑖 ) = 𝑀𝑀𝑀𝑀𝑀𝑀.
2. Pessimistic criterion (𝜸𝜸𝟐𝟐 ): 𝑚𝑚𝑚𝑚𝑚𝑚(𝛾𝛾𝑗𝑗+1 ), where 𝛾𝛾𝑗𝑗+1 = 𝑚𝑚𝑚𝑚𝑚𝑚(Ω𝑖𝑖 , 𝒪𝒪𝑖𝑖 ) = 𝑀𝑀𝑀𝑀𝑀𝑀.
Nicholas Dominic et al. / Procedia Computer Science 219 (2023) 60–67 63
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Bayesian analysis. Without any real market condition survey, assume that the estimation of both favorable and
unfavorable markets is 𝑃𝑃(Ω) = 𝑃𝑃(𝒪𝒪) = 0.5. The Bayes’ Theorem can be reapplied for our positive data (+) as
𝑃𝑃(+|Ω)𝑃𝑃(Ω)
𝑃𝑃(Ω| +) = (1)
𝑃𝑃(+|Ω)𝑃𝑃(Ω) + 𝑃𝑃(+|𝒪𝒪)𝑃𝑃(𝒪𝒪)
Nicholas Dominic et al. / Procedia Computer Science 00 (2022) 000–000 5
64 Nicholas Dominic et al. / Procedia Computer Science 219 (2023) 60–67
𝑃𝑃(+|𝒪𝒪)𝑃𝑃(𝒪𝒪)
𝑃𝑃(𝒪𝒪| +) = (2)
𝑃𝑃(+|𝒪𝒪)𝑃𝑃(𝒪𝒪) + 𝑃𝑃(+|Ω)𝑃𝑃(Ω)
Fault tree analysis. Recall the logic gate operation of AND and OR. In fault tree analysis, if an AND operation is
encountered, simply multiply the probabilities value of all events. Nevertheless, if an OR operation is encountered,
use this formula
All calculations in the decision-making scheme were done with Microsoft Excel version 2112, from Microsoft 365.
The Monte Carlo Simulation was executed using Python version 3.7.1 as the main programming language and
interactive Jupyter Notebook version 6.0.1 as the environment. Excel file and Python code are available for access
through https://github.com/NicholasDominic/PayLater-Profit-Optimizer-Framework.
The result for all criterions is presented in Table 3. EMV tells the long-term value of each decision taken. For
instance, if a fintech company decides to take [Alt-1], it is expected it will get $300,000.00. But in the long-term, the
decision is only worth up to $196,600.00. For clarity, scrutinize the decision tree in Fig. 2 (left).
The values 0.78 and 0.22 come from Table 4. Let the prior probability for both best- and worst-case scenarios be
𝑃𝑃(Ω) = 0.5 and 𝑃𝑃(𝒪𝒪) = 0.5. The joint probability is calculated by multiplying the conditional probability with the
(0.70)(0.50) 0.35
respective prior probability. Finally, we obtained 𝑃𝑃(Ω| +) = (0.70)(0.50)+(0.20)(0.50) = = 0.78 and 𝑃𝑃(𝒪𝒪| +) =
0.45
(0.20)(0.50) 0.10
(0.20)(0.50)+(0.70)(0.50)
= = 0.22Ǥ
0.45
To compute Minimax Regret and EOL, please firstly recheck Table 1 (opportunity loss). This is how the values in
the table are obtained. Based on this same table, the maximum value in the favorable market is 𝑚𝑚𝑚𝑚𝑚𝑚(Ω𝑖𝑖 ) = $300,000.
Therefore, the opportunity loss of Alt-1 (favorable market) is calculated as $300,000 – $300,000 = $0. For [Alt-2]
(favorable market), it is calculated as $300,000 – $200,000 = $100,000. On the other hand, the maximum value in the
unfavorable market is 𝑚𝑚𝑎𝑎𝑎𝑎(𝒪𝒪𝑖𝑖 ) = $0. Therefore, the opportunity loss of [Alt-1] (unfavorable market) is calculated as
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$0 – (– $170,000) = $170,000. For [Alt-4] (unfavorable market), it is calculated as $0 – $0 = $0. In one sentence, the
opportunity loss table talks about, “If the fintech company decides that the PayLater product will be released in
January 2024 [Alt-1] and the market conditions are good, then no losses will be achieved. On the other hand, if the
market conditions are bad, this decision will cost the company $170,000.”
Fig. 2. Decision tree diagram (left) and fault tree analysis diagram (right).
If the development of the PayLater project is delayed, the company needs to (1) find and calculate the cause by
using the fault tree analysis, as shown in Fig. 2 (right). Based on the fault tree, we know that miscommunication (A)
and internal conflicts (B) will probably lead to member resignation (C). The calculation is 𝑃𝑃(𝐶𝐶) = 𝑃𝑃(𝐴𝐴)𝑃𝑃(𝐵𝐵) =
(0.80)(0.50) = 0.40. Both member resignation (C) or possible malware attacks (D) will then probably lead to the
project delay. The chance is calculated as (𝐸𝐸) = 1 − (1 − 𝑃𝑃(𝐶𝐶))(1 − 𝑃𝑃(𝐷𝐷)) = 1 − (1 − 0.40)(1 − 0.30) = 0.58.
Therefore, there is more than a 50% chance the project will be delayed if this scenario is followed. Next, the
company needs to (2) calculate the probability of completing the project at the new specified time by using the CPM.
From Table 2, each activity within the critical path has both mean and variance values. The total mean is ∑ 𝜇𝜇𝑖𝑖 = 46
(in days), while the total variance is ∑ 𝜎𝜎𝑖𝑖 = 235/6 (in days). With the help of the chart tool in Excel, two-dimensional
66 Nicholas Dominic et al. / Procedia Computer Science 219 (2023) 60–67
Nicholas Dominic et al. / Procedia Computer Science 00 (2022) 000–000 7
probability density function (PDF) curves within (𝜇𝜇, 𝜎𝜎) and in ranges (20, 70] were established. Now assume that the
PayLater development is delayed to 50 days (four days late). The chance of the project being completed within 50
days can be calculated by 𝑃𝑃(𝑥𝑥 ≤ 50) = (𝑥𝑥 − 𝜇𝜇)/𝜎𝜎 = (50 − 46)/23.833 = 𝑃𝑃(𝑧𝑧 > 0.91) ≈ 81.859%.
Using the Area Under the Standard Normal Curve (AUC-SN), we know that the value of 0.91 is equivalent to an
81.859% chance. Thus, there is still an 81.859% chance that the PayLater project will be completed within 50 days.
On the contrary, if the fintech company wants the project to be completed four days faster, then the chance is
𝑃𝑃(𝑥𝑥 > 50) = 1.0 − 𝑃𝑃(𝑥𝑥 ≤ 50) = 18.141% since the AUC-SN is symmetric, 𝑃𝑃(𝑧𝑧 > 0.91) = 𝑃𝑃(𝑧𝑧 < −0.91).
When we set default parameters to run the Monte Carlo simulation, in the execution time (ET) of about 6 seconds
we obtained 9,814.99 (in USD) and 1,887.40 (in USD) as the mean and variance of the expected net profit,
respectively. We also tried to produce the results under different 𝑛𝑛 of trials. As seen in Fig. 3 and Table 5, the higher
the number of 𝑛𝑛, the more confident the result is. In another word, the results presented will be more reliable when
the simulation is executed under a higher number of trials, as the Law of Large Numbers suggested.
Note that all uncertain variables were also randomized under different probability distributions. By this example,
given USD 50,000 as the initial corporate first-year budget and 0.25 as the initial monthly interest rate charged to each
PayLater transaction, the fintech company will be expected to profit USD 9,814.99 (by average) at the end of the year.
In this study, we succeeded in simulating a novel framework for optimizing the profit of a PayLater service provider
company. Throughout multiple experiments, this framework was able to estimate several alternative decisions and
their impacts, analyze the causes of failure and delays in the development of the PayLater service, and execute Monte
Carlo simulations in up to 10,000 trials. The presented framework is the best fit for simulating alternative possibilities
while estimating the risks that come with them. Eventually, some forthcoming works are left, including (1) the
sensitivity analysis for each decision-making, (2) demonstrating the Decision Tree Learning algorithm for better
decision results representation, and (3) the usage of Utility Theory to assess the worth of each alternative taken.
Acknowledgements
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