REVIEWS

Hi! We apologize if the items didn't match your expectations or if ORDER CHECKING
you have problems with the products or services we provided.
Kindly send us a message so we can assist you. Thank you. Hi!, as per checking ma’am/sir, your order is currently in packed
status, we're very sorry for the delay of your order due to high
Hi! Thank you for taking the time to leave us feedback. We volume of orders and limited manpower, but then expect that will
apologize if the items didn't match your expectations or if there's update you with regards your concern/we'll notify you regarding
a problem with the items or services we provided, kindly pm us. your order, thank you, sorry again and thank you
Thank you.
AFTER REQUEST RETURN/REFUND
Hi! Thank you so much for taking the time to leave us feedback.
We'll do better in the future. Hi!, as you done requesting for return/refund, please have
patience to wait for the response of our refund team to process
AUTO CHANGE your request, thank you

Hi! wala na pong stock ng Oakland Black, nag auto-change po ASKING TO REQ. RETURN/REFUND
kami into LA WHITE, pasensya na po. Pwede nyo nalang pong
hindi i-receive kung hindi nyo po gusto ang naipalit, salamat po. Hi! ma'am/sir, sorry for the inconvenience, upon checking your
order details, you can request for return/refund, thank you

SYSTEM ERROR
RE-ORDER
Hi, due to system error, possible pong hindi na matuloy ang pag-
Hi, as per checking, mare-return na po samin yung parcel. ship ng order nyo. You can either wait for the system can-cellation
Pasensya na po, wala na rin kaming control sa delivery after we or you can can-cel on your own. Thank you at pasensya na po.
ship.
Re-order nalang po ulit, salamat. PICTURE

ASKING FOR VIDEO Hi! pa-picture po ng item(s) na na-receive nyo. Pa-send din po ng
picture ng paper na naka-attached sa labas ng pouch, yung pinaka
Hi good day. Kindly please send your waybill alone. Also a video waybill po (STICKER PO SA POUCH)
while unpacking your parcel please, if you have. Thanks. We'll wait
before we proceed to your request. Thank you Pa-send po ng malinaw na picture, especially sa waybill.

FF DELIVERY Pa-send na rin po ng video ng pag-unpack kung meron.

Please wait padin po naten mam as long as dipa po for returning Thank you.
may chance papo yan ma deliver. Pero if yung status is for
VOUCHER
returning na wala napo yun mam /sir and dipo namen ginusto yun
nasa courier napo ang problem kapag ganun thankyou po. Pero Hi! Naka-ORDER COMPLETED status na po kayo, kaya REFUND
pwede naman po kayo mag re-order thankyou and Godbless! thru shop voucher nalang po namin kayo, kami po gagawa. Male-
less po yun sa total payment nyo sa next order ninyo samin, use
P ASSURANCE
voucher code lang po na ibibigay namin upon check out po.
Hi!,good day ma’am/sir, we're doing our best to give you the
VARIATION
product that really suits your expectation, if there's any problem
upon receiving the item don't hesitate to inform us and we are Hi! kung ano lang po yung meron sa variation yun lang po ang
going to do our best for the very possible aid, thank you available. Pa-check na lang po. Kapag hindi na po ma-click yung
choices sa variation, meaning out of stock na po.
RESELLER
Kapag naman po may different design/shade sa isang variation,
Hi! Pwede po :) Follow nyo po kami. You can grab our pics and
meaning assorted po, hindi po makakapili.
repost it to your page, RESELLER'S PRICE NA PO TAYO, you can
mark up our price po. Kapag naka-indicate po na preorder, means hindi po onhand ang
item.

RIGHT COMPLAINS Kindly check the size chart/size description.

Hi!, good day ma’am/sir, as per checking on your order, you've Thank you.
receive the item in good condition and right as what you placed,
we're very sorry for that, but we can only grant your request if RESELLER
there's a damage, stain or missing item/s on your parcel, hope you
Hi! Pwede po :) Follow nyo po kami. You can grab our pics and
understand, thank you and have a nice day
repost it to your page, RESELLER'S PRICE NA PO TAYO, you can
mark up our price po.
Meron po tayong BUNDLE DEALS Discount, any 3 items po ay
mayroong discount na automatic pong mababawas sa inyong
babayaran. Pwede nyo rin pong gamitan ng aming mga vouchers
code.

We will give FREEBIES AND SPECIAL VOUCHERS on selected time.

Be sure to watch our Shopee Live to know more

Thank you! :)