Lumi Health Com417 Final Paper
Lumi Health Com417 Final Paper
Lumi Health Com417 Final Paper
Proposed by:
LumiHealth (n.d.) was created to help Singaporeans form healthy habits and adopt
healthier lifestyles during the pandemic. As we move on, the application must adapt accordingly.
LumiHealth lacks certain essential features and availability for other operating systems.
Therefore Lumière seeks to improve user engagement through community building and
improved accessibility. These new features include food detection, mindfulness exercises,
Undeniably, our society faces many challenges, including limited physical activity that
has led to health and wellness issues (LumiHealth, n.d.). Lumière aims to improve LumiHealth
by making it more comprehensive and user-friendly to promote health and wellness. Enhancing
its accessibility will also help more users achieve their goals and foster the community and
support necessary for long-term healthy habits. Virtual physical activity, mental health resources,
healthy habits, and healthcare access are essential for a resilient future.
Issue Identification
The lack of food scanning and detection features in LumiHealth limits users'
ability to monitor their food intake accurately. According to Ingels et al. (2017), adherence to
dietary tracking is crucial for successful weight management programs. Incorporating the
proposed food scanning and detection feature in LumiHealth can help users track their food
The need for more accuracy is due to the impact of the COVID-19 pandemic on lifestyle
behaviors, including changes in eating habits (Di Renzo et al., 2020). The study found that
during the lockdown, there was an increase in snacking and a decrease in the consumption of
fruits and vegetables. These findings emphasize the importance of tools such as the food
scanning and detection feature in LumiHealth, which can assist users in regulating their food
intake.
et al., 2022). The study found that such personalizations encourage individuals to engage in
healthy behaviors and promote long-term adherence to healthy lifestyles. The approach used in
Althoff's study can be applied to developing LumiHealth, which provides customized food
tracking and nutritional advice based on individual dietary preferences and goals.
Mindfulness
Mindfulness is the second aspect of LumiHealth that Lumière will address. Currently,
LumiHealth does not have a practical in-built feature that tackles mental health. While other
applications are compatible with LumiHealth to support its mindfulness feature, it cannot
acceptance of one's current state, are regarded as an effective remedy against common forms of
psychological distress, which involve the maladaptive tendencies to avoid, suppress, or over-
engage in distressing thoughts and emotions (Hayes & Feldman, 2004; Kabat-Zinn, 1990).
Specific research has provided evidence that suggests that in addition to the long-term
physiological impact the COVID-19 pandemic has had on the world, it also has had deleterious
effects on mental health (Cui et al., 2022; Jahanshahi et al., 2020; Mertens et al., 2020; Xiang et
al., 2020). Studies have shown that people have developed a myriad of psychiatric symptoms
(Rohde et al., 2020), such as post-traumatic stress symptoms (Rossi et al., 2020), depression
(Meda et al., 2021), psychological distress (Kisely et al., 2020), anxiety (Lai et al., 2020) from
the pandemic. Additionally, researchers have raised concerns about the longevity of these
symptoms becoming similar to general population levels. As such, many are investigating
mindfulness as a scalable, low-cost intervention that can protect public mental health against the
lasting effects of the pandemic as well as future global crises (Zhu et al., 2021).
Community
The third aspect identified in LumiHealth is the need for more community engagement.
Lumihealth was built during COVID-19 amidst various social distancing regulations. With
multiple regulations in place, the pandemic has brought about many unprecedented challenges,
such as mental health issues, social isolation, disconnectedness (World Health Organization
[WHO], 2022), and a significant deterioration of community well-being (Van Agteren et al.,
2020). These can exacerbate emotions of fear, uncertainty, and loneliness, resulting in affective
human's need for love and belonging in Maslow's Hierarchy of Needs (Maslow & Lewis, 1987).
As the post-pandemic era emerges, it is increasingly vital for individuals to rebuild social
connections and re-engage in their community. Rackow et al. (2015) highlight Benight and
Bandura's 'enabling hypothesis,' in which self-efficacy and social support indirectly influence
behavior. The study determined that actively seeking out new exercise partners and working out
with them enhances perceived emotional and instrumental social support, as such social presence
would be ideal for fostering a sense of community among those who pursue well-being.
Multiple other studies have also shown the effectiveness of social support in influencing
individuals' physical activity. A study conducted by Maturo and Cunningham (2013) revealed a
positive correlation between friendship influences and the cultivation of healthy lifelong habits.
Similarly, another study found that when an adolescent is paired with an exercising companion
and receives parental support to exercise, there is a significant increase in physical activity
engagement and higher perceived benefits of physical activity (King et al., 2008).
Utility
The final aspect LumiHealth lacks is the utility of the app in other areas that would
support the welfare of its users. In recent years, Singaporeans have gotten various benefits from
various government agencies. Singaporean households in 2022 and 2023 received $200 vouchers
from the Community Development Council (CDC) for purchasing food at hawker centers. In
2022, male citizens currently serving or having completed National Service (NS) were eligible to
In order to obtain these vouchers, one needs to download different applications and
proceed to a website to activate them. According to the team's population survey about obtaining
and using CDC vouchers, many people needed help. When asked about the overall experience
obtaining and using the vouchers, 62% of respondents answered neither satisfied nor dissatisfied
(see Appendix Figure 3). Most respondents were dissatisfied with obtaining the vouchers (see
Appendix Figure 1). Some elaborated that the steps were complicated or hard to understand and
highlighted that they needed to be made aware that the household members could access
vouchers. A consistently large number of respondents also found the process of using the
vouchers complicated (see Appendix Figure 2). While they could use the vouchers, many
commented on the need for more visibility on the merchants accepting them. Some respondents
Another situation that arose from the pandemic was the rise in clinical cases. In a forum
post by Dr. Jeremy Chan, he noted that patients with mild ailments should not be hogging
polyclinic queues (Chan, 2023). This allows medical staff to prioritize patients with more severe
ailments better and reduce waiting time. One way to alleviate this issue is through the use of
telehealth services. Thomas et al. (2023) noted the benefits of telehealth, mainly mitigating the
time and cost of traveling to the clinic and having more doctors available to see the patient.
Consulting the doctor online will shorten queues at the clinic and free up more healthcare
providers. If the patient's condition requires further analysis, they will be advised to come down
for a further check-up. Otherwise, a prescription is issued, and the patient only needs to collect
the medication.
Accessibility
To take Lumihealth to the next level, Lumière is committed to enhancing the accessibility
of Lumihealth. Currently, only Apple iPhone and Apple Watch users enjoy the benefits of the
Lumihealth application, limiting its user reach (LumiHealth, n.d.). Lumière is extending the
application to Android users to address this issue, opening up a significant portion of untapped
users. Adding Android users to the Lumihealth community is a significant milestone in the
application's journey toward making health and wellness accessible to all Singaporeans.
through innovative solutions, and we aim to create a more inclusive and supportive health
Lumiére need not require an additional smart wearable if the user does not own one. Instead, it
would depend on the smartphone's onboard hardware to estimate steps taken, calorie
Technology Evolution
When tracking one's macro diet, there are plenty of apps to choose from, but not all are
created equal. An example would be the MyFitnessPal application, a popular option for those
looking to track their diet thanks to its expansive database of foods and customizable meal
options (MyFitnessPal, n.d.). However, with any user-input system, there is a tendency for
inaccuracy as manual input is time-consuming and prone to mistakes, which could sabotage
Ingels et al. (2017) study highlights the importance of consistent and frequent tracking for
successful weight management and suggests that accurate measurement is likely an important
factor in achieving weight loss success through dietary tracking. This is where Lumière's
technology innovation comes in. With the upgraded food scanning and detection feature,
Lumière aims to solve the issue of inaccurate tracking of calorie and macronutrient intake and
The Mindfulness app includes Reflect and Breathe features, intended for users to take
moments throughout their day to stop and have time for themselves (Apple, 2021). While these
features can be considered guided meditation with written prompts to guide users' mindfulness
sessions, as well as Feel haptics and animation that expands and contracts to direct breathing
patterns. However, more guidance during the Reflect feature is required. Having guided
meditations with focused topics keeps beginner users engaged, or those uninterested in
meditation can listen to music created to cultivate mindfulness and center themselves.
This application is also only available on the Apple Watch, which excludes a large
proportion of the population who are not Apple Watch users, let alone Apple users. Additionally,
there can be further improvement in its accessibility and community. Community is vital in
mindfulness. Incorporating a community feature where users can interact with each other will
encourage users to make a continuous effort to take time to engage in the app's exercises.
Metadream's Bondee
Developed by Metadream, Bondee is a social app that utilizes 3D avatars to interact with
one another. The platform is designed to have an "open world meta-universe" concept where
users can create their own personalized virtual space, customize their avatar's appearance, share
their moods and snippets of life, and converse with friends through the built-in chat function
(Bondee, n.d.; Tan & Tan, 2023). The platform allows for a good amount of bandwidth and
Bondee is an excellent way for people to interact. However, this application has limited
features outside of status sharing and chatting with friends. The team believes that the features
are unique and have the potential to be incorporated into Lumiére to increase community
engagement and social support. Studies have shown that peer-based and interest-driven networks
and social media opportunities for socialization could help enhance an individual's health
learning journey (Ito et al., 2010; Goodyear & Armour, 2018). Social media platforms have been
found to effectively engage individuals in promoting mutual support, social connectedness, and
group belongingness, thus fostering better community wellness together by allowing people to
Strava's Accessibility
The Strava app has been a beacon of inspiration for many health and wellness
applications, providing a model for the industry to follow by providing support for both iOS and
Android operation systems to engage with more users to pursue an active lifestyle (Strava, n.d.).
Here at Lumiere, we have been stirred by Strava's innovative approach to health and wellness
management, and it has driven us to create a similar experience for our users. With the new
update, introducing support for both iOS and Android devices allows users to harness the
application's full potential with just their smartphone or pair it with a smart wearable device for
more accurate health tracking. This update will enrich the user experience and cultivate a more
Technology Proposal
Users could use their smartphone camera to scan food items and labels, which the
application would recognize using image recognition technology. The app provides calorie,
macronutrients, and serving size information for food. Image recognition technology can also
identify cooked food on a plate and estimate macronutrients based on food dimensions. Users
can also customize the app to track and advise on their diets. The app lets users edit food
macronutrients. This unique method for accurately and immediately tracking food intake reduces
user error, making weight management and overall health and wellness more reliable.
This feature outperforms MyFitnessPal's feature in multiple ways. First, it provides users
with real-time feedback, simplifying food intake monitoring and allowing for rapid adjustments.
Second, personalized interventions are incorporated into Lumihealth's food scanning and
detection feature to provide users with individualized nutritional advice based on their dietary
preferences and goals. MyFitnessPal, on the other hand, offers generic nutritional advice that
may be less effective in promoting long-term adherence to healthy lifestyles. The study by Di
Renzo et al. (2020) emphasizes the impact of the COVID-19 pandemic on lifestyle behaviors,
such as dietary adjustments. During stressful situations such as lockdowns, Lumihealth's food
scanning and detection feature can assist users in managing their food consumption. In contrast,
MyFitnessPal's food tracking feature may need to be more adaptable to dietary changes during
such periods.
and creating a space to do so. The improved program will have a function to guide users through
mindfulness techniques like meditation and self-reflection. It includes the introduction of curated
in-app playlists with music that is specifically created to cultivate mindfulness. Studies have
shown that listening to mindfulness-based music listening can effectively regulate negative
emotions in individuals (Liu et al., 2021a), decrease their negative emotional experiences (Liu et
Lumiére will feature the TENG company, a leading non-profit arts organization in
Singapore, to support local businesses. TENG produces audio tracks with binaural beats, which
were evaluated for their effects on psychological stress and physiological arousal (The TENG
Company, n.d.). Lumiére's playlists will include TENG's Music for Mindfulness, which uses
Lumihealth Community
Similar to Bondee's "open world meta-universe" concept, Lumiére users can interact with
each other in the Lumihealth Community Playground. Using customizable avatars, users can
engage each other in health and wellness activities. Users can have their avatars reflect
themselves participating in activities, so their friends can see and 'join' them in the Lumihealth
Community Playground in real time. For example, if the user is in a mindfulness session
listening to the Music for Mindfulness playlist, their avatar will also meditate and listen to music.
Their friends can 'join' the mindfulness session by tapping on the mediating avatar. An online
community will encourage users to partake in activities together and promote accountability
among users. This feature is particularly effective in the mindfulness function of Lumiére, as
research has shown that regular meditation practice is more critical than prolonged infrequent
challenges on top of the pre-existing challenges for individuals. These challenges can range from
keeping their nutrition goals to engaging in a certain amount of mindfulness sessions. The
community challenges will promote chasing wellness together amongst friends and family. Users
will be required to engage in these challenges together online by engaging in wellness activities
Interactive Hub
Lumiére tackles the utility issue by acting as an interactive hub to inform users how to
obtain these vouchers and other relevant information, such as which merchants accept them or
the current balance left. This helps alleviate users' worries as all the information is presented. If
there are any complex questions the user might have, Lumiére will also direct the user to the
it, not just for the benefit of the healthcare providers but for the users themselves. Currently, the
teleconsultation. To make teleconsulting more accessible, Lumiére will work with oneNUHS to
allow users to book appointment slots without downloading the oneNUHS application.
Feature Intro 4: Interactive Hub with Lumi Chatbot
iOS and Android compatibility gives users maximum health and wellness management
flexibility. This update's ability to use the application on smartphones without smart wearables is
exciting. Users can track health metrics and goals without a smartwatch or fitness tracker.
Lumiére estimates steps, calories, and motion time using the smartphone's hardware. This makes
unlike Strava, which only tracks fitness and social features. Lumiére's Lumihealth update
changes Singaporeans' health and wellness management. Lumiére's app for smartwatches
motivates users when they interact with Lumihealth while getting reminders to reach their goals.
Conclusion
As society comes into the post-pandemic time, so should LumiHealth. LumiHealth was
created to help Singaporeans form healthy habits and adopt healthier lifestyles during COVID-
19. With improved user engagement through community building and improved accessibility,
Lumière addresses LumiHealth's shortcomings and adapts to the new normal. Its new features
Firstly, Lumiére contains cutting-edge technology that allows for personalization and
increased nutrition tracking and advice accuracy. Secondly, mindfulness music playlists and
guided meditation will provide a more well-rounded intervention to promote mental health as
people recover from the chaos of COVID-19. Thirdly, adding Lumihealth Community will
garner support among those striving for wellness and better engage users. Fourthly, the
interactive hub serves to help people help themselves to the resources made available by the
Government. Finally, Lumiére has been made available to all smartphone users, increasing its
With all its new and updated features that are highly comprehensive and user-friendly,
Lumiére will better aid its users in achieving their health and wellness goals, as well as gain a
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Appendix
Figure 1
Note. Participants were asked to rate the process of obtaining the vouchers on a scale of 1 to 5
Figure 2
Note. Participants were asked to rate the process of using the vouchers on a scale of 1 to 5 with 1
Survey results on participants overall experience of obtaining and using CDC voucher
Note. Participants were asked to rate the overall experience of the process of obtaining and using
the vouchers on a scale of 1 to 5 with 1 being very dissatisfied and 5 being very satisfied.