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    Convergys Analytics - Philippines (INFOGRAPHIC)

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    skdd ddd
    The Philippines research center has delivered big savings of up to 50% over US costs for 10 years while maintaining the highest quality. It has 200 CATI stations, conducts over 1 million surveys annually, and has 200,000+ interviewing hours per year. Tests show the Manila center delivers the same or better quality and ratings as US centers, with 95% quality match and compliance with all regulations.

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    Convergys Analytics - Philippines (INFOGRAPHIC)

    Uploaded by

    skdd ddd
    25 views1 page
    The Philippines research center has delivered big savings of up to 50% over US costs for 10 years while maintaining the highest quality. It has 200 CATI stations, conducts over 1 million surveys annually, and has 200,000+ interviewing hours per year. Tests show the Manila center delivers the same or better quality and ratings as US centers, with 95% quality match and compliance with all regulations.

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    © © All Rights Reserved

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    The Philippines research center has delivered big savings of up to 50% over US costs for 10 years while maintaining the highest quality. It has 200 CATI stations, conducts over 1 million surveys annually, and has 200,000+ interviewing hours per year. Tests show the Manila center delivers the same or better quality and ratings as US centers, with 95% quality match and compliance with all regulations.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    25 views1 page

    Convergys Analytics - Philippines (INFOGRAPHIC)

    Uploaded by

    skdd ddd
    The Philippines research center has delivered big savings of up to 50% over US costs for 10 years while maintaining the highest quality. It has 200 CATI stations, conducts over 1 million surveys annually, and has 200,000+ interviewing hours per year. Tests show the Manila center delivers the same or better quality and ratings as US centers, with 95% quality match and compliance with all regulations.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    WHY THE PHILIPPINES?

    After 10 years in operation, our research center in Makati City, Manila


    continues to deliver big savings at the highest quality.

    interviewing programming OPERATIONS AT-A-GLANCE


    up to

    50savings over U.S.


    % coding
    interviewer
    tenure 1.5yr
    accent
    neutral
    secure
    environment*

    analytics project 40% college TCPA Quancept


    management degree’d compliant compatible
    WHAT WE OFFER *including banking, healthcare

    SIZE AND SCALE


    200
    CATI STATIONS

    1+ MILLION
    SURVEYS PER YEAR

    200+ THOUSAND
    INTERVIEWING HOURS PER YEAR

    B2B, B2C
    INTERVIEWING AVAILABLE

    95%
    QUALITY MATCH TCPA
    In four side-by-side tests, Manila delivered
    same or better quality and ratings as the U.S. 100% COMPLIANT
    Tests conducted in a controlled environment using sample supplied by Convergys as
    with all FCC regulations
    well as partner supplier. All margin of error fell within +3% pt.

    CASRO
    + MRA
    + AMA
    + CXPA
    for more: TODD EARHART | (859) 334-5073 | [email protected]

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