Study Nagarik App of Nepalese Government, explain the services offered to the citizen

through this.
Answer: Nagarik Mobile App is a software system that runs services on mobile and tablets.
The Nagarik Mobile App is the beginning of a new era of digital Nepal. Prime Minister Oli's IT
advisor Asgar Ali had proposed this idea, reportedly. In just 10 days of its launch, the app has
managed to get over 100k downloads with an average of 3.2 ratings. The government has made it
public on January 15, 2021, saying that it will provide "support of communication and information
technology, government services hand in hand" to the citizens.
Android mobile users can download Nagarik App from Play Store and iPhone users can download it
from the App Store to get services from the Nagarik App. The app can be used through the SIM of
Nepal Telecom, Ncell and Smart Telcom based on the mobile number registered in one's name. To
receive the service, the person concerned must mention the details of his/her Citizenship, Voter ID,
Passport and Driving License. It is mandatory to use the sim of user's own name because the
regulatory body, the Telecommunications Authority, has requested the service recipients as the
mobile number is preparing to be the person's identity code from now on.
Various services of Nagarik App are:
1. We can view our citizenship details, request for missing records and also request for correction.

2. We can view PAN details from IRD database, view history of taxes paid and apply and get a new
PAN number.

3. We can also register our vehicle in Nagarik Apps. We can search our vehicle. Also, we can
select the vehicle registered office, vehicle type, lot number, alphabetic symbol and the vehicle
number. Once registered we can see our vehicles list in the Nagarik App.

4. Driving license also can be stored on our smartphone using nagarik app.

5. Also, our covid vaccination records are stored.

6. Educational details of citizens can be stored in the app where we can see the details of our
grade 12 transcript.

7. Our passport details, voter card details, press ID card details are also stored.

8. Electricity bill along with water consumption bill can also be paid through the app.
Write short notes on E-governance in Secretariat (Sachivalaya Vahini).
Answer:- This project was initiated by Government of Karnataka, Bangalore through the help of
Directorate of Information to promote e-governance and to introduce the concept of information
and knowledge management. It connects more than 1000 computers across 40 secretariat
departments fulfilling needs of 6000 secretariat staff. The objective of this project is to automate
all major Office procedures followed in all the departments of Karnataka Government Secretariat
and to maintain & process large volumes of data files. The services they provide are as follows:-
1. Patra (Letter Monitoring System)
It is a software package to manage large no of letters. The status of letter received can be known. The
letters can be traced. Pendency letters can be ascertained.
2. Kadatha (File Monitoring System)
It is a software package where files can be monitored and stored. The status of file can be known.
All the letters in the file can be viewed.
3. Mokaddame
It is a package to monitor court cases in which government is respondent. Provides information
about all cases file against government. Due dates of cases can be known.
4. Aayayaya (Budget Monitoring System)
Monitors proposals once the budgeted amount is allocated. Budget allocation is maintained.
Sends/updates proposals issued by government, Monthly review of expenditure is processed.
5. Sibanddi (Personal Information System)
Captures all details of employees. Details of employees cum be searched. Service history of
employees can be known. Leave details & retire period can be known.
6. Customer Support System
It includes complains regarding hardware. Statue of complaints can be known. Individual’s
complaints are displayed.
This case study shows different suits of software application in Karnataka state secretariat at
Bangalore. This system can also be adopted in other state secretariats.
Write short notes on Computerization in Andra Pradesh.
Answer: System in Andra Pradesh is computerized and operated by NIC. Activity comprised
hardware, procurement, installation, network installation in the campus of APSTC. Study of
system, analysis of system, software development and implementation and training are done for
users. The existing systems are Import Go Down, Export Go Down, Accounts Sections and
Computerized System.
Import Go Down
It is unloading of cargo/unaccompanied baggage by airlines Hyderabadh. The bills are raised by
APSTC charges for handling and other services. It helps to prepare gate pass and delivery of
goods by APSCT.
Export Go Down
Exporters deposits commercial cargo. It verify the goods. It helps in presentation of cargo for
custom inspection. It also handles export of cargo to airlines.
Accounts section
It involves :- Online generation of bills. Record of import and export. Custom examination date.
Mode of payment. OOC (Out of Charge) date.
Computerized System
System take care of existing system, data flow and procedures completely. It is implemented
over LAN, data flows automatically from section to section. All the process for record like
import/export done online.
Security
High level of authority should be maintained by system. Deleting of data is not allowed.
Modification of data can be done by managers only. Software should have two independent
modules to take care of old/new system.
In this case study, we studied about the existing functionality with details of import and export of
cargo, data flow diagrams and flowcharts. The details of the computerized systems are presented
along with details of Account Section, Import Section, Export Section and Security.

Case Study :9
BHOOMI
Introduction:
Karnataka has been among the front ranking states in adopting e-Governance and has implemented
several projects for improving the internal efficiency of the government and delivering better services
to the citizens. Many initiatives of Government of Karnataka have been unique in the country and
have set the agenda for national initiatives by Government of India. Initiatives launched by e-
Governance Department of Government of Karnataka have brought about profound changes in the
working of the government by increasing transparency and accountability in administration; which
has led to better delivery of services to the citizens by bring about reduction in transaction costs and
by providing convenient access to citizens services under one roof. Karnataka. The successful
implementation of Computerisation of land records under the software Bhoomi has made the
Government of India to replicate the same in other states, like Mee Bhoomi in Andhra Pradesh, E-
Dhar in Gujarat, Bhu-Abhilekh in Bihar, HALRIS ( Haryana Land Records Information System and
Property Registration) in Haryana, Him- Bhoomi in Himachal Pradesh etc. And an update of land
record which could be done by Revenue Inspector after 30 days of issuing notice, would usually take
one-two years (Chawla-).
Objectives of Bhoomi project:
The objectives of the Bhoomi project when implemented by the Govt. of Karnataka were:

 To facilitate easy maintenance and prompt updating of land records.

 Making land records tamper proof.

 To facilitate farmers to have easy access to their records.

 Construct a database combining all the information regarding land revenue, cropping pattern, land
use, etc.

 To utilize the data for planning and for formulating development programmes.

 Integrating all the land related activities electronically with Bhoomi and to update all ROR with
minimum or no human intervention.

 Enabling the usage of Bhoomi database by banks, private organization and companies(Bhoomi
Karnataka Comprehensive system of Land Management) The service offered in Bhoomi centre has
been beneficial to the people.2All the expenditure relating to purchase, maintenance of hardware and
infrastructure, technical manpower, stationery etc. are met out of the user charge collected at kiosk
centres. Bhoomi is a self-financing project. (Rabha-)
Integration of Bhoomi with other departments and services:
The Bhoomi project has been used not only for computerisation of land records, but also has been
integrated with various other departments and projects such as the Survey department,3
Bhooswadeena project (Land Acquisition Software),4 Kaveri application (Department of Stamp and
Registration),5 and integration with the Banks.
Objectives and Methodology of the study:
This study aims to assess the efficacy of Bhoomi project in Kodagu district, on the basis of people`s
opinions and experiences of having used the services of Bhoomi in Kodagu. To have an
understanding of the advantages and disadvantages of the Bhoomi e-governance initiative by the
Karnataka government, a case study of the Kodagu district was undertaken. All data has been gather
through semi-structured questionnaires along with qualitative interviews with the farmers, land
owners and government officials.

Background of the Field Site and Land Laws of Kodagu:

This study was undertaken in the Kodagu District of Karnataka. Kodagu-the anglicised form of
which is Coorg, is a tiny tract of land forming its own administrative unit. Kodagu has three taluks
namely Madikeri, Somwarpet and Virajpet in total of 4,102sq.kms. Madikeri has four hoblies and
twenty six grama panchayats, Somwarpet has six hoblies and forty grama panchayats and Virajpet
has six hoblies and thirty eight grama panchayats. (Kodagu District Statistics at a Glance- 2015-
2016- District Numerical Collector. Kodagu District. Government of Karnataka) There are 296
revenue villages including five uninhabited villages. Kodagu`s economy is driven by the primary
sector, specifically due to coffee plantation. Kodagu produces 1/3rds of the nation`s coffee and more
than 25 percent of the land under coffee in India is found in Kodagu.
Main Findings of the Study:

 Access to Records of Rights, Tenancy and Crop (RTC)

 Reduction in time to access and issuance of land records
 Transparency of land records
 Manipulation of land records
 Awareness about land records available on the web portal
 Accuracy

Concluding Remarks
The experience of agriculturists with the Bhoomi project in Kodagu district, indicates that the project
has been advantageous to them, especially reduction in time to obtain RTC. The agriculturists are
mostly satisfied with the minimal time and effort that they have to put in to obtain the required
documents now. With the computerisation of land records, the manipulation of land records has
come down, as it has reduced the discretion of village accountants to issue the records of rights.
Computerisation of land records has brought about transparency and clarity in land records. With
transparency of land records and easy accessibility of land records through web, the purchaser of
land is able to get accurate information and can be sure of his investment. With the computerisation
of land records, the mutation period has come down to30-45 days.

Practical Session: 14

Prepared by: Asmita Rokka

Data warehouse for the ministry of commerce

Objectives of data warehouse for the ministry of commerce
The ministry of commerce has been regularly reviewing the data warehouse in its board meetings. The
ministry is equipped with all analysis variables a reporting form and the zone performance and the
progress of exports are reviewed in each zone of the country. The data warehouse includes all analysis
variables into consideration from all the zones with an option to drill down to the daily data.

Infrastructure
The basic infrastructure required for building the warehouse for the ministry of commerce is based on the
communication infrastructure, hardware/software/tools and manpower. This includes all the tasks
necessary to provide the technical basis for the warehouse environment. This includes the connectivity
between the legacy environment and the new warehouse environment on a network as well as on database
level.

Key Areas for Analysis

1. Unitwise, sectorwise and countrywise imports and exports
2. Direction of imports and exports
3. Sectorwise , countrywise and zone wise trends imports and exports
4. Comparative country wise export and import for each sector
5. DTA sales
6. Claims of reimbursement of central sales tax of zones
7. Deemed export benefits
8. Employment generation
9. Investments in the zone
10. Deployment of infrastructure
11. Growth of industrial units
12. Occupancy details

Operational data systems

The operational data system keeps the organization running by supporting daily transactions such as
import and export bills submitted to customs department in each zone, daily transactions of permissions
allotments etc.

Architecture
The architecture of the OLAP implementation consists of 5 layers .All the 7 zones have DBMS/RDBMS
data for internal management of zone activities and been forwarding the MIS reports to the MOC , new
delhi. The second layer is located at the MoC new delhi with large metadata repository and data
warehouse. The metadata warehouse tools and OLAP server handling and maintaining same are focused
in level-3 of the architecture.

Design of Analysis/Category Variables

The data model is prepared by the entire data availability and data requirement are analyzed and the
analysis variables for building the multidimensional cube are listed as follows
1. Employment generation managerial/skilled/unskilled classification with zone/unit/industry break-up
2. Investments in the zone
3. Performance of units and close monitoring during production
4. Deployment of infrastructure etc.

Related tables:
Ep_mast, ep_stmst ,dist_mast ,states , indu_mast; eo_mast, eo_stmst.
Analysis variables:
1. EPZ or EOU
2. Zone
3. Type of approval
4. Type of industry
5. State
6. District
7. Year of approval
8. Month of approval
9. Day of approval
10. Year of production commencement
11. Month of production commencement
12. Day of production commencement
13. Current status
14. Date of current status
15. Net foreign exchange percentage
16. Stipulated NFE
17. Number of approvals
18. Number of units

Related tables:
Shipbill, country, industry, currency, shipment_mode , export , bill entry

Export analysis variables:

Zone , export type, year of shipping bill, month of shipping bill, country, currency, mode of shipment,
destination port, value of export etc.

Import analysis variables:

Auto/approval, zone, import type, import year, import month, import day, type of goods, import value,
duty foregone, import country and mode of shipment

Conclusion
The data warehouse for EPZ provides the ability to scale large volume of data seamless presentation of
historical, projected and derived data. It helps the planners in what-if analysis and planning without
depending on the zones to supply the dat. The time lag between the zone and the ministry is saved and
then the analysis can be carried out with the speed of thought analysis.

Chapter 12
E-Governance in the Offices of Director General for Foreign Trade (DGFT)
Introduction
 DGFT is an office under the Ministry of Commerce in India
 Recently, especially, in its port offices, computerization was introduced with the help of
NIC

Role of DGFT
 The Government of India may appoint any person as Director General of Foreign Trade
 Principle objective is to promote trade in goods and services

DGFT Functions
 Implementation of EIM Policy objectives
 Item-wise EXIM Policy notification
 Interpretation of Policy
 Specify Procedures
 Principle of Restriction
 Export obligation monitoring
 To promote trade with neighboring countries
 Permitting Transit facility
 Permission for free exports
 Granting IEC number

A major objective of computerization

 Reduce physical interface
 Monitor and control
 Reduce paperwork
 Assist and policy making and evaluation

1. Study of E-panchayat services and its features.

Software product conceptualized, designed & developed by National Informatics center,

as part of its E-governance initiatives. It has been designed taking into consideration all
the information and knowledge management requirements in a Gram Panchayat. The
software is web enabled, and citizen centric. It comprises nearly 30 main modules and
nearly 150 sub-modules in line with the 30 sectorial functions of the gram panchayats.
 Objectives :
• To connect to a common man
• Improve the quality of governance using IT
• Improve transparency in working of government agencies

Its Modules are:

• Agriculture
• Irrigation & water conservation
• Dairy & animal husbandary
• Fisheries
• Social Forestry
• Elections
• Small Scale industries
• Housing
• Water
• Poverty Eradication
• Library
• Adult Education
• Markets
• Social welfare
• Health
• Family welfare
• Public health
• Village Accounting System
• Births & Death Registrations
• Water taps Connections & Water Tax Collection
• Projects & Works Monitoring
• Building Permisssions.

Prepared by: Raja Ram Bhurtel

Practical Session 5:

1. Write short note on Smart Nagarpalika Computerization of Urban Local Bodies

(Municipalities).
The urban local bodies in the towns and cities of the country are autonomous and are managed
by elected representatives. These bodies, also known as Municipalities, are responsible for the
management and upkeep of the civic amenities in the town or the city. For this purpose, they
collect taxes such as property tax, water tax, etc. which form the revenue for the local
body/municipality. In addition, the local body is also responsible for the registration of births and
deaths, and the issue of building permissions and trade licenses.

Following is the comprehensive list of functions executed by municipality/local body:

 Birth and deaths registrations

 Property tax
 Water tap connections and charges
 Advertisement tax
 Financial accounting
 Building permissions
 Grievance redressed
 Project and works monitoring system (PROMS)
 Dangerous and offensive trade license
 Assets and inventory
 Court cases monitoring

The NIC, Under the Department of Technology of the Ministry of Communications and
Information's Technology, Government of India, has taken the lead in constituting a national
level project called "SMART Nagarpalika" wherein all the above subjects have been died in-
depth with Andhra Pradesh as the pilot State. A detailed systems requirements specifications
(SRS) report has been prepared and the same has been utilized as a basis for developing the
software on the above subjects.

2. Write short notes on In in Judiciary System of Nepal.

The judiciary is a system of courts that interpret and apply the law. The role of the courts is to
decide cases by determining the relevant facts and the relevant law and applying the relevant
facts to the relevant law. The Indian Judiciary administers a common law system in which
customs, securities, and legislation, all codify the law of the land.
Technology has proven its role in enhancing efficiency, improving access, as well as
encouraging transparency, accountability, and adherence to timelines in dealing with legal
matters. In 1990 a project named COURTS (Court Information System) was launched for the
benefit of the entire legal community. This project was commissioned for streamlining registries
of the community. This project was commissioned to streamline registries of various courts,
Subsequently, all High Courts have been computerized and Web-enabled both locally and
nationally through NICNET.

Some of the initiatives are:

 easy accessibility to online case records and previous judicial pronouncements

 reducing dependency on stenographers by utilizing voice recognition software
 usage of video conferencing facilities to increase the reach of courts
 case management systems, e-registry of court
 automated preparation of cause-lists, phasing out physical records through e-filing and e-
submission of documents, etc.

This application has been successfully implemented at the Supreme Court and also 18 High
Courts in the country. The end result of this application has been a lot of convenience,
improvement, and speed of legal service for the litigants, who are common people in India.
Features of this application are:

 Generate cases by advocates

 Court wise case list.
 Judge wise case list.
 Case number wise list.
 Case can be printed if requires.

Chapter 7

Ekal Seva Kendra

It is a progressive step towards people-friendly, need based e-governance. It was set up at district
secretatriat, Kaithal(Haryana) with a mission of providing tme-bound, hastle free, single-point delivery of
services in a professional and citizen friendly environment.
 The various services provided by ekal seva kendra are:

Driving License Conductor License Vehicle Registration

Caste Certificate Residence Certificate Nakal Service
Birth and Death Certificate Passport Application Acceptance
Service

The major objectives of Ekal Seva Kendra are:

1. Time bound delivery

2. Services under one roof
3. Total Transparency
4. Elimination of issuance of fake licenses
5. Easy and effective monitoring
6. Middleman is out
7. Quick Search Facilities
8. Self-sustained project

Architecture of Ekal Seva Kendra

NIC District IT Centre

Public
Switch Server DC
Counter
ADC

SDM

Practical Session: 12

1. Summarize E-khajana for Government Treasury, Andhra Pradesh.

E-Khajana is an online application that takes care of entry-level validation and budget control
and pre-audit rules at the Auditor level and finally for the issue of cheque/pass orders at
passing level. After reconciliation with bank, monthly accounts will be generated for
submission to the Accountant General.
The Administrator’s role is very important in this application, as he will be responsible for
 Assigning the roles
 Watching budget expenditure
  Head of account, and
 Drawing and Disbursing Officer

The computerization of treasuries is one of the vital components of the e-governance

initiatives in India. It started on the recommendation of the Finance Commission of India.
Treasuries are the basic fiscal units, geographically spread in every administrative sub-units
(districts) and district sub-units (sub-divisions) of the States of India (federal units). The
assessment of the computerization of the treasuries is only conducted by the Comptroller and
Auditor General (CAG) of India under the Information Technology Audit program. In this
study, an attempt has been made to highlight the status of computerization based on the audit
reports of CAG. It is being found that there are many critical aspects and shortcomings of the
e-governance initiatives in treasuries. After bringing out various shortcomings, some
measures have been suggested for meeting up these challenges. This study would make
aware of the critical aspects and shortcomings not only the government policymakers,
academicians, and researchers but also the common man as the taxpayer’s money is involved
in these e-governance initiatives.

In tune with the policy initiatives taken up by the Government of Andhra Pradesh for
effective utilization of Information Technology as part of the e-Governance project, the
National Informatics Centre, Hyderabad has taken up online computerization for its Districts
Treasury (DTO), Sub Treasury (STO) and pay and Accounts Offices (PAO) Offices in 330
locations across the state.

Functions of Treasury:
The functions of treasury are broadly classified as:
 Treasury functions
 Accounting functions

i. Treasury Functions:
These functions can be summarized as follows:
 Receipts and payments either by cash (bills or cheques) or adjustments (bills or
cheques)
 Payment of pensions
  Safe custody of valuable articles such as election boxes, examination papers,
department cash chest, treasuries trove
 Maintenance of employee census database
 Conducting Government’s financial transactions such as payment of salaries,
other payments like TA, LTC, contingent, rents, loans and advances, receipts of
Government revenue, etc.
 Receipt, safe custody, and sale of various kinds of stamps
 Maintenance of GPF (General Provident Fund) account of last grade employees
 Maintenance of user charges Accounts

ii. Accounting Functions:

 Rendering financial advice to the head of the department
 Preparation of budget estimates for the respective departments
 Maintenance of departmental accounts in the respective department
 Reconciliation of the receipts and expenditures of the department
 Processing of the pension cases of the respective departments
 Internal audit of the Department Unit Offices and follow-up action for the
settlement of the audit objection.

Functions of E-Khajana:

The functions of E-khajana are:

 Token issuing
 Budget verification and monitoring
 Bill auditing
 Bill process log for entire bill life cycle
 Pay order generation
 Bill status
 Reconciliation with bank scroll
 Daily and monthly reports generation
 Reports on Receipts and Expenditure Status at any point of time.
PRAJA – Rural e-Seva

PRAJA is a rural e-governance initiative that aims to provide citizens in rural areas with access
to various government services and information through the use of technology. It is designed to
improve the delivery of services and streamline the process of accessing them for citizens living
in rural areas, where access to government offices and other facilities may be limited. The
initiative aims to make it easier for rural citizens to access a range of services, including social
welfare, healthcare, education, and agriculture, among others. By using technology, PRAJA aims
to reduce the need for citizens to physically visit government offices or wait in long lines to
access services, thereby improving the efficiency and effectiveness of the delivery of these
services. One of the main goals of PRAJA is to reach people in rural areas and provide them with
access to government services and information. This is important because these areas often have
limited access to government offices and other facilities, and may not have the same level of
access to information and services as those living in urban areas. PRAJA is a concept that aims
to provide all government and allied services to citizens at the district and mandal (or block)
level. This is designed to make it easier for people in rural areas to access the services they need,
without having to travel long distances or wait in long lines. The project PRAJA (The Citizens)
is an effort to bring the government closer to the people through the use of information
technology. By using technology, PRAJA aims to improve the delivery of services and make it
easier for citizens to access them. PRAJA is an effort to deliver various government-to-citizen
(G2C) and citizen-to-citizen (C2C) services to citizens in rural areas. These services may include
social welfare, healthcare, education, and agriculture, among others. The PRAJA Seva Kendram
runs a district portal that allows citizens to access a range of citizen-centric services. This portal
may include information on available services, how to access them, and other relevant
information. It may also allow citizens to apply for services, track the status of their applications,
and communicate with government officials.

Service Offered

PRAJA - Rural e-Seva is a program that aims to provide citizens in rural areas with access to
various government services and information through the use of technology. It is designed to
improve the delivery of services and streamline the process of accessing them for citizens living
in rural areas, where access to government offices and other facilities may be limited.

The services offered by PRAJA may include a wide range of government and allied services that
are relevant to the needs of citizens living in rural areas. Some examples of these services
include:

 Social welfare services: These may include assistance with the provision of food, shelter,
and other basic necessities for those in need, as well as support for disadvantaged groups
such as women, children, and the elderly. This may include access to government
programs and resources that provide financial assistance, housing, and other forms of
support.
 Healthcare services: These may include access to medical care, including both
preventive and curative services, as well as information on health-related issues and how
to maintain good health. This may include access to doctors, hospitals, and other
healthcare providers, as well as information on health insurance and other support
programs.
 Education services: These may include information on educational opportunities and
resources, as well as support for students in rural areas to help them succeed in school.
This may include access to schools, teacher training programs, and other resources that
support student learning and development.
 Agricultural services: These may include information on best practices for farming, as
well as access to resources and support for improving crop yields and increasing income.
This may include access to information on new technologies, market trends, and other
factors that can affect the success of farmers and their businesses.
 Other government services: These may include services related to the issuance of
documents and certificates, such as birth certificates, marriage certificates, and land
ownership documents. This may also include access to information on government
programs and resources that can help citizens in rural areas to improve their lives and
build a better future.
By providing access to these and other services, PRAJA aims to improve the quality of life for
citizens living in rural areas and support their development and well-being.
Additional Phase II

PRAJA - Rural e-Seva is a program that aims to provide citizens in rural areas with access to
various government services and information through the use of technology. It is designed to
improve the delivery of services and streamline the process of accessing them for citizens living
in rural areas, where access to government offices and other facilities may be limited.

The services offered by PRAJA may include a wide range of government and allied services that
are relevant to the needs of citizens living in rural areas. Some examples of these services
include:

 House/Property Tax: This service may allow citizens to pay their property taxes online,
rather than having to visit a government office in person. It may also provide information
on property tax rates, exemptions, and other related matters. This service may be
particularly useful for those who live far from a government office or have limited
mobility, as it allows them to access this important service from the comfort of their own
home.
 Trade Licenses: This service may allow citizens to apply for and renew trade licenses
online, rather than having to visit a government office in person. It may also provide
information on the requirements and process for obtaining a trade license, as well as any
fees that may be required. This service may be particularly useful for small business
owners or entrepreneurs in rural areas, as it allows them to access this important service
without having to travel long distances or wait in long lines.
 Works Monitoring: This service may allow citizens to track the status of government
projects and initiatives that are being implemented in their area. It may provide
information on the progress of the projects, any challenges or issues that have arisen, and
any actions that have been taken to address them. This service may be particularly useful
for citizens who are interested in staying informed about the development of their
community and the impact of government initiatives on their lives.

By providing access to these and other services, PRAJA - Rural e-Seva aims to improve the
quality of life for citizens living in rural areas and support their development and well-being.
Prepared by: Udit Prasad Bhattarai

Practical Session 13:

1. Summarize data ware-house project in Tamil Nadu.

General information Service Terminal of Informatics Center(GISTNIC) (1998-99) data warehouse is the
initiative taken by National Information Center(NIC) to provide easy access with point and click which
records the national issue ranging across diverse subjects like food and agriculture which tends to change
the economy of the nation, Science and technology etc.

(As it was started in 1998, the base year for the study was 1991.)

This information base was collected to fulfil the information needs of the bureaucrats, politician,
economists and most important most of the citizen in the nation. The government of Tamil Nadu is the 1st
to perceive the importance of converting the data into valuable information for better decision making.

The GISTNIC website currently has online data warehouse (web-service) which includes data marts on
village amenities (property/ services), rainfall, agriculture census, essential commodity prices, drinking
water, malaria as well as other viral diseases, Indian economy statistics and school health.

Objectives of web-enabled data warehouse

 To provide power decision making tool in the hand of the end-users in order to facilitate prompt
decision making.
 To reduce the amount of resources, time and manpower, spent on managing the volumes and
variety of database handled by the NIC.

Research and list out the services (achievements in E-Governance) being provided to the
public through online system by Nepalese government.
E-Governance in Nepal has steadily evolved from computerization of Government Departments
to initiatives that encapsulate the finer points of Governance, such as citizen centricity, service
orientation and transparency. Lessons from previous e-Governance initiatives have played an
important role in shaping the progressive e-Governance strategy of the country. Due cognizance
has been taken of the notion that to speed up e-Governance implementation across the various
arms of Government at National and Local levels, a program approach needs to be adopted,
guided by common vision and strategy. This approach has the potential of enabling huge savings
in costs through sharing of core and support infrastructure, enabling interoperability through
standards, and of presenting a seamless view of Government to citizens.
E-Governance Master Plan (e-GMP) takes a holistic view of e-Governance initiatives across the
country, integrating them into a collective vision, a shared cause. Around this idea, a massive
countrywide infrastructure reaching down to the remotest of villages is evolving, and large-scale
digitization of records is taking place to enable easy, reliable access over the internet. The
ultimate objective is to bring public services closer home to citizens, as articulated in the Vision
Statement of eGMP.
Make all Government services accessible to the common man in his locality, through common
service delivery outlets, and ensure efficiency, transparency, and reliability of such services at
affordable costs to realize the basic needs of the common man.
The first IT policy of the GoN was drafted in 2000. The IT policy 2000 underwent numerous
amendments and changes; coming up to the IT Policy 2015. The major problem with the
implementation of IT policy 2000 was majorly the political and social instability. Several
infrastructures and institutions namely HLCIT, NITC, MoEST, MoIC, MoGA, and MoF initiated
the eGMP.
The ETA 2008, which was considered the outstanding success in IT regulation in Nepal was
crucial for the implementation of EG. The right to information act, 2007 also supported
implementation of EG. The establishment of GIDC under NITC was possible with the assistance
of KOICA. The construction of IT Park in Banepa close to the capital became additional
institution formed under this policy however the plan was not so much successful. The
government-owned NTA later privatized and changed into NTC and named Nepal Telecom.
The IT policy of 2010 was enacted following the failure of IT policy 2004. Further to the eGMP,
the draft of the wireless broadband master plan 2012 was prepared by ITU for the powerful use
of broadband generation in Nepal and that stands today as the strongest strategic planning of EG
in Nepal. Until date, there are lots of policies, acts and regulations being published in Nepal for
the betterment of ICT services, however, the IT policy of 2015 is still latest policy in
implementation. The policy was proposed to withstand the foundation for the vision of Digital
Nepal.

Nepal IT Policy 2000 aims to interlink all ministries, departments, and offices with the GoN with
internet to provide services online. The eGMP Consulting Report prepared by KIPA was figured
alongside the most feasible government projects. The policy highlighted the use of ecommerce
and distant education with having EG at the facilitator role for the government. ADB reinforced
“transformation” program that has prioritized twenty-two services including NID, driving-
license, LRMS and rural e-community. EG is the major action plan to improve Nepal’s fragile
government. Since the outcomes on the use of ICTs in public organizations are specific and
situation-dependent, there is a significant need for recording evidence of some EG program
implementations for future reference.
The availability of updated and trustworthy information in the government websites are lagging a
lot. The innovative strategies in the EG projects hence ensure that the government services are
not impacted by poor delivery services, this is done by equipping the surveillance devices over
resident’s personal and private information. The citizen-oriented data made available on the
internet and activities made available on the smartphones have accumulated a heavy amount of
data in unstructured form. Hence, Nepal eGov services can initiate using the Big Data and Data
Mining technologies to resolve many governmental services that are getting problems due to data
inconsistencies.