Communiqué # ME-TP-002 March 2017
Communiqué # ME-TP-002 March 2017
Communiqué # ME-TP-002 March 2017
Communiqué # ME-TP-002
March 2017
ATA 00 - Contacting Technical Support
A wealth of information can be provided to the Tech Rep by first providing the serial number of
the airplane. The serial number tells the model of the King Air that is in work. Providing the
serial number allows the tech rep to determine whether the King Air is a 1966 or 2017 model.
This will confirm what engines, avionics, propellers, and landing gear (mechanical or hydraulic)
systems are installed on the airplane. Knowing the serial number as soon as the conversation
begins, the Tech Rep can start reaching for the correct Maintenance Manual, Illustrated Parts
Catalog, etc.
A detailed description of the issue prevents the Tech Rep from requiring going back to the
customer with more questions regarding the issue. This is crucial in areas where there is a
substantial time difference as it may take a 24 hour cycle to complete the conversation.
Be sure to provide, in detail, all work that has already been completed to prevent duplicating the
repair efforts. If the issue is already in work with another Tech Rep, let us know so we do not
have to start all over again.
Tech Reps are unable to assist with STC’s installed by third parties due to the lack of technical
data required to provide accurate support. Please contact the STC holder and/or installer for
assistance. Tech Reps can however assist with kits developed by Textron Aviation. Be sure to
have the kit number ready for quicker response time.
King Air Communiqués 2011-03 and 2014-02 provided part numbers of kits for hoses to be
replaced every 5 years. The list has been updated to include the kit available for the B200GT.
King Air Communiqué ME-TP-001 announced the availability of kit 101-3301-0001. This
announcement was made premature as the kit has not cleared the final stages for certification.
This kit is not yet available, please disregard.
There have been some reports of the cabin door hinge and the cabin door upper channel
cracking prompting the question: What is the cabin door weight limit?
There are no published cabin door weight limits, but it has been a common practice not to allow
more than one person at a time on the cabin door. Some operators have even gone to the
extent of installing a homemade placard stating "One Person on Steps at a Time", pictured
below.
The "one person at a time" rule does little if the one person is heavier than the normal person in
the general population. Also there is an issue with ambulance operators where requires more
than one person at the time in addition to the stretcher and the patient they are trying to load.
For these instances it is a good idea to provide the door some additional support. Below is a
solution created by one of the operators. The support is placed on the ground in line with the
cabin door to provide support while loading and unloading operations are taking place.
Painting the support bright orange and installing flags may help to make the support more
visible. There is the risk of leaving the support behind as the support is not in the line of sight of
the person closing the door, so installing flags may aid in preventing this.
The single cable handrail installation makes this situation worse in that the weight loads on the
cabin door excerpt a twisting motion on the door. These airplanes will benefit by installation of
the dual cable kit. This kit provides parts and information to install an additional cable on the
forward side of the door as shown below in the second picture. There is no kit available for the
King Air B300 as most B300s left the factory with these cables installed. The kit information
follows:
00 AIRPLANE GENERAL
04 AIRWORTHINESS LIMITATIONS
11 PLACARDS
12 SERVICING
20 STANDARD PRACTICES
21 AIR-CONDITIONING
Air-Conditioning Compressor Pivot Plate 97-002
Pressurization System Test Safety Belt 98-001
Air Conditioning Leaking Hoses 98-002
134a Freon Air-Conditioning Dust Caps 98-003
Aft Evaporator Plenum 99-003
Air-Conditioning “Low” & “High” Hoses Reversed 2000-03
Ram Air Door Rigging 2000-03
Insufficient Cabin Heat 2000-04
Pressurization Low/Normal Switch Operation 2000-04
Pressurization Leak/Landing Gear Shaft 2001-01
Air Conditioner Compressor Drive 2001-01
King Air Series Vapor Cycle Air Conditioning 2001-02
Pneumatic Flow Control Solenoid 2001-03
Air-conditioning Plumbing Seals 2002-03
Pressurization Troubleshooting 2002-04
Vibration/Buzz Sound Traced to the A/C Condenser Blower 2002-05
Electronic Flow Control System Test Procedure 2002-05
Pressurization System Rubber Tubes 2003-01
Water Manometer Test Ports 2003-02
New Air Conditioning Compressors Hard to Turn 2003-02
King Air Cabin Barometric Switches Test Options 2003-02
Vent Blower Troubleshooting Tips 2003-03
Aft Evaporator Caused Bad Odor 2005-02
Air-Conditioning Hoses Length Change 2005-02
Air Conditioner Motor Brush Wear (EM56-2) 2006-01
Air Conditioner Quill Shaft Wet/Dry Spline 2006-01
Air Conditioner Flushing Procedures 2006-01
King Air Air-Conditioning PC Board A130 2006-02
Air-Conditioner Compressor & Mount Assembly 2006-02
Bad Smell with the Air-Conditioning Running 2006-02
Servicing Oil in the Air-Conditioning Systems 2006-02
Air Conditioner Motor Brush Wear (ASC motor) 2007-02
New Air Conditioner System Introduced 2007-02
Air Conditioning Compressor Usability 90/100 2007-02
Aft Ducts for Air Conditioning and Heating 2007-02
Flow Control Valve Replacement & Fit-O-Seal 2007-02
Keith Air Conditioning Battery Discharge 2008-01
Keith Air Conditioning Battery Discharge (Revisited) 2008-03
Environmental Ducts Insulation and Tape 2009-05
Keith Products Environmental System/Manometer 2010-05
Keith Products Environmental/Aft Evaporator Installation 2010-05
Condenser Blower Keith Products Environmental System 2011-03
Keith Products Cabin Evaporator Blowers Handling 2012-04
Condenser Blower Inlet Kit 2012-04
350i Cabin Management/Environmental System 2013-02
Air Conditioner Continues to Run with Air Conditioner Mode 2014-02
Switch OFF
Air Conditioning Electrical Troubleshooting 2015-05
Keith Products Troubleshooting/Lap Top Set Up Information 2015-05
Binary Switch Replacement- Air Conditioning Environmental 2016-06
System
Air Conditioning System Plumbing Seals and Torque values 2016-06
22 AUTO FLIGHT
23 COMMUNICATIONS
24 ELECTRICAL POWER
25 EQUIPMENT/FURNISHINGS
26 FIRE PROTECTION
27 FLIGHT CONTROLS
28 FUEL
31 IND/RECORDING SYSTEMS
32 LANDING GEAR
33 LIGHTS
34 NAVIGATION/PITOT STATIC
35 Oxygen
38 Water/Waste
44 Cabin Systems
46 Information Systems
52 DOORS
53 FUSELAGE
54 NACELLES/PYLONS
55 STABILIZERS
57 WINGS
61 PROPELLERS
71 POWER PLANT
74 IGNITION
76 ENGINE CONTROLS
77 ENGINE INDICATING
78 EXHAUST
Exhaust Stack Fairings Camloc 98-002
Exhaust Stack Material and Welding Specifications 2003-01
Exhaust Stack Flex Tubes, STC 2004-02
King Air B100 Exhaust Pipe Insulating Blanket 2005-02
Exhaust Stack Fairing Installation 2009-05
Exhaust Stack Fairing Product Improvement 2014-01
79 Oil
80 STARTING
Smart Start 97-002
100 ATA